Professional Documents
Culture Documents
Ob 2 WW
Ob 2 WW
Ob 2 WW
ORGANIZATIONAL BEHAVIOR
SUBMITTED BY
WAQAR AHMAD (5168)
Campus (AUIC)
PUBLIC ORGANISATIONAL
Public organizations, as integral components of governance, are entities funded and operated by governments to
provide essential services and address public needs across sectors like healthcare, education, and social welfare.
They are characterized by public ownership, subject to government oversight, and mandated to serve the public
interest. With hierarchical structures and formalized decision-making processes, they ensure accountability and
transparency in their operations. Public organizations play a pivotal role in upholding societal well-being by
delivering services guided by government policies and objectives. Through their activities, they reinforce values
of integrity, efficiency, and responsiveness while promoting public trust. Examples include government
departments, agencies, and municipalities, which operate under legal frameworks and report to elected officials,
ORGANISATIONAL CULTURE
Organizational culture encompasses the shared values, beliefs, norms, and behaviors that define the identity and
character of an organization. It is rooted in the core values and beliefs that guide decision-making and shape
employee behavior. These values are reinforced through norms and practices that govern interactions and
conduct within the organization. Leaders play a pivotal role in shaping culture through their behavior and
communication, setting the tone for the organization. Symbols, rituals, and ceremonies further reinforce cultural
norms and foster a sense of belonging among employees. A positive culture enhances employee engagement,
satisfaction, and commitment, contributing to organizational success. Cultures that prioritize innovation,
collaboration, customer-centricity, and safety foster environments where employees can thrive and
organizations can adapt to change. Ultimately, organizational culture is a key determinant of organizational
performance, shaping how employees work together to achieve shared goals and fulfill the organization's
mission.
SOCIALIZATION
Socialization within an organization refers to the process through which new employees are integrated into the
organizational culture and learn the norms, values, and behaviors that define the workplace. It involves both
formal and informal mechanisms aimed at orienting newcomers and helping them become productive members
of the organization. During socialization, new employees gain an understanding of the organization's mission,
goals, policies, and procedures, as well as the expectations placed upon them. Formal socialization mechanisms
may include orientation programs, training sessions, and mentorship initiatives designed to provide structured
guidance and support to new hires. Informal socialization occurs through day-to-day interactions with
colleagues, where new employees observe and learn from more experienced coworkers. Successful socialization
leads to increased employee engagement, job satisfaction, and organizational commitment, while also
facilitating knowledge sharing and collaboration among employees. Additionally, socialization helps to
reinforce organizational culture and values, ensuring continuity and coherence within the workplace.
KNOWLEDGE SHARING
Knowledge sharing is the vital process of exchanging information, expertise, and insights among individuals or
groups within an organization. It involves transferring both explicit knowledge, which is codified and easily
documented, and tacit knowledge, which is more experiential and difficult to articulate. Through formal
channels like meetings and training sessions, informal interactions such as conversations and collaborations,
and digital platforms like intranet portals and online forums, employees disseminate knowledge, fostering
collaboration, problem-solving, and innovation. Learning and development programs and communities of
practice further support knowledge sharing, enabling individuals to develop new skills, acquire relevant
knowledge, and contribute to organizational growth. Effective knowledge sharing cultivates a culture of
continuous learning and improvement, driving innovation and enhancing organizational performance.
Public Organizations in Canada: Canada's public sector comprises a diverse array of organizations at
the federal, provincial/territorial, and municipal levels. At the federal level, there are government departments
and agencies responsible for areas such as national defense, healthcare, immigration, and taxation. Provincially
and territorially, government bodies oversee sectors like education, healthcare, transportation, and natural
resources. Municipalities are responsible for local services such as garbage collection, public transit, and parks
and recreation. These public organizations operate under democratic principles, with elected officials
values such as diversity, inclusivity, transparency, and accountability. Canada is a multicultural society, and its
public sector reflects this diversity, striving to create inclusive workplaces where employees from diverse
backgrounds feel valued and respected. Organizational cultures prioritize collaboration, teamwork, and open
communication, fostering environments where employees can contribute their unique perspectives and work
together towards common goals. Additionally, there is an emphasis on ethical behavior, integrity, and
Socialization: Socialization in Canadian public organizations involve welcoming new employees into the
organizational culture and helping them understand their roles, responsibilities, and the values of public service.
New hires typically participate in orientation programs that introduce them to the organization's mission, vision,
and objectives, as well as its policies, procedures, and organizational structure. Mentorship programs pair new
employees with experienced colleagues who provide guidance and support as they acclimate to their roles. On-
the-job training opportunities allow new hires to learn the specific skills and knowledge required for their
Knowledge Sharing: Knowledge sharing is essential in Canadian public organizations to ensure effective
service delivery, policy development, and decision-making. Public servants exchange information, expertise,
and best practices through various channels, including formal meetings, training sessions, digital platforms, and
communities of practice. Knowledge management systems are used to capture, store, and disseminate valuable
insights and lessons learned across departments and agencies. Collaborative initiatives and partnerships with
external stakeholders, such as academia, non-profit organizations, and Indigenous communities, further promote