Professional Documents
Culture Documents
IQ Lock PowerG Manual
IQ Lock PowerG Manual
D-309240
Safety information.................................................................................................................................................. 5
Contes
Warnings................................................................................................................................................... 5
Introduction.............................................................................................................................................................5
Compatible panels................................................................................................................................... 5
Specifications...........................................................................................................................................................7
IQ Lock-PG dimensions.......................................................................................................................................... 7
Prerequisites............................................................................................................................................................8
Choosing a faceplate............................................................................................................................. 10
IQ Lock-PG notifications.......................................................................................................................................23
Sound settings........................................................................................................................................23
FCC Information.................................................................................................................................................... 25
Modification statement.........................................................................................................................25
Interference statement......................................................................................................................... 25
Wireless notice....................................................................................................................................... 25
ISED Statement..................................................................................................................................................... 25
Technical support..................................................................................................................................................26
Warnings
• Protect your user codes.
• Restrict access to your lock and routinely check your settings to ensure they are not altered
without your knowledge.
• To make sure you are not locked out of your premises, monitor the IQ Lock-PowerG battery
levels and replace them when required. Ensure you have access to the physical keys.
• Practice safety during installation, wear appropriate PPE (Personal Protective Equipment), and
wash your hands if you have contact with the product during installation.
WARNING: Do not use lacquer thinner, caustic soaps, abrasive cleaners, or polishes.
Introduction
The IQ Lock-PG is a battery operated smart lock device that communicates with a compatible IQ Panel.
The system is composed of the IQ Lock-PG hardware, and the IQ Panel. The IQ Panel monitors and
reports the IQ Lock-PG status.
Access the most recent online version of the IQ Lock-PG installation and user guide at the following
link: https://bit.ly/3mnWCmx
Accédez à la version en ligne la plus récente du guide d'installation et d'utilisation IQ Lock-PG au lien
suivant : https://bit.ly/3mnWCmx
You can also scan the following QR code to access the most recent online version of the installation and
user guide.
Vous pouvez également scanner le code QR suivant pour accéder à la version en ligne la plus récente
du guide d'installation et d'utilisation.
También puede escanear el siguiente código QR para acceder a la versión en línea más reciente de la
guía de instalación y del usuario.
Compatible panels
For panels that are compatible with the IQ Lock-PG, access https://bit.ly/3mnWCmx.
A B C
D F G
E
H I J
K L M
Callout Component
A Physical key X 2
B Exterior assembly
C Latch
D Latch screws
E Strike screws
F Strike and optional reinforcement plate
G Mounting plate
H Screws for mounting the interior assembly to the door. Door thickness should be
between 35 mm and 58 mm.
I Interior assembly
J Screws
Note: To install the IQ Lock-PG you need a Philips head screwdriver, a flat head screwdriver, and
a hammer.
Specifications
The following table outlines the IQ Lock-PG technical and mechanical specifications.
Table 1: Specifications
Type Description
Weight 1.6 kg / 3.6 lb
Operating temperature Exterior: -31ºF to 151ºF (-35ºC to 66ºC) Interior:
32ºF to 140ºF (0ºC to 60ºC)
Operating humidity 20% to 95%
Operating voltage 4.6 V to 6.0 V
Battery life Mimimum 12 months, six user code unlock
events, and ten unlocking and locking cycles for
each day
Wireless communication protocol PowerG
IQ Lock-PG dimensions
The following image outlines the IQ Lock-PG dimensions.
Figure 3: Exterior assembly hole dimension and removing the fire cup
• Measure to confirm that the door thickness is between 1 3/8 in. and 2 1/4 in. (35 mm to 58 mm).
• Measure to confirm that the door hole backset is 2 3/8 in. or 2 3/4 in. (60 mm or 70 mm).
• Measure to confirm that the latch hole is 1 in. (25.4 mm) from top to bottom.
B
1 3/8 in. and 2 1/4 in.
(35 mm to 58 mm)
C
2 3/8 in. or 2 3/4 in.
(60 mm or 70 mm)
A D
1 1/2 in. or 2 1/8 in. 1 in. (25.4 mm)
(38 mm or 54mm)
B
J
H
C
A
D E F
Callout Component
A Physical key X 2
B Exterior assembly
C Latch
D Latch screws
E Strike screws
F Strike and optional reinforcement plate
G Mounting plate
H Screws for mounting the interior assembly to the door. Door thickness should be
between 35 mm and 58 mm.
I Interior assembly
J Screws
K Battery cover
L Rubber gasket
Choosing a faceplate
The IQ Lock-PG latch has a rectangular faceplate in place as the default faceplate. A round drive-
in collar is included in the kit if it is required. The following topics outline how to choose the correct
faceplate:
• Checking the rectangular faceplate
• Attaching the round drive-in collar
2. If a round drive-in collar is required, remove the rectangular faceplate from the latch with a flat
head screwdriver wedged between the faceplate and the faceplate clip.
1. Hold the latch in front of the door hole, with the latch face flush against the door edge.
a. If the slotted hole is centered in the door hole, no adjustment is required. Proceed to the
next step.
b. If the slotted hole is not centered in the door hole, you need to make adjustments.
2. Install the latch and use a Philips head screwdriver to secure the latch with two latch screws.
Make sure to install the latch according to the UP mark on the latch.
2. Insert the torque blade into the slotted hole on the latch.
Important: Do not insert the batteries until the lock is completely installed. Do not let the
interior assembly hang while attached to the cable.
1. Remove the battery cover. Connect the cable and ensure it is connected tightly.
If you want to remove the cable, press the top of the white connector and pull the cable out
carefully.
PCB Connector
Cable Connector
Torque Blade
3. Test the lock by rotating the thumb turn to make sure the bolt can extend and retract
smoothly.
2. If the latch bolt does not start as part of auto-orientation, use a sharp pointed tool to press
and hold the reset button for 5 seconds until you hear a long beeping sound.
Note: If you receive poor PowerG signal, move the panel, or install a PowerG repeater
and re-test until the PowerG signal strength is strong. Strong signal strength is required
for the device to operate properly. For detailed diagnostic test instructions, refer to the
IQ panel installation guide.
IQ Lock-PG notifications
For any changes on the IQ Lock-PG, notifications are sent from the IQ Lock-PG to the IQ Panel.
Notifications from the IQ Lock-PG to the IQ Panel are sent for the following reasons:
• When the IQ Lock-PG is locked or unlocked
• When the lock is jammed
• When the battery is low
Sound settings
If the doorlock volume is turned off in the lock configuration page, sound notifications are still enabled
when there is a low battery, when the device buttons are locked out, or when the lock is jammed.
1. Press and hold the reset button with a sharp pointed tool for 5 seconds until you hear a long
beeping sound.
Note: If you delete the IQ Lock-PG from the panel, you must reset the IQ Lock-PG to
factory default settings. To delete the lock on the panel, refer to the panel user guide
for instructions.
Modification statement
Johnson Controls Inc. has not approved any changes or modifications to this device by the user. Any
changes or modifications could void the user’s authority to operate the equipment.
Interference statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired
operation of the device.
Wireless notice
This equipment complies with FCC and IC radiation exposure limits set forth for an uncontrolled
environment. The antenna should be installed and operated with minimum distance of 20 cm between
the radiator and your body. This transmitter must not be co-located or operating in conjunction with
any other antenna or transmitter.
ISED Statement
English: This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation,
Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the
following two conditions:
1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired
operation of the device.
The digital apparatus complies with Canadian CAN ICES-3 (B)/NMB-3(B).
This device meets the exemption from the routine evaluation limits in section 2.5 of RSS 102 and
compliance with RSS 102 RF exposure, users can obtain Canadian information on RF exposure and
compliance.
This equipment complies with Canada radiation exposure limits set forth for an uncontrolled
environment.
This equipment should be installed and operated with minimum distance 20cm between the radiator
and your body.
French: Cet appareil contient des émetteurs/récepteurs exempts de licence qui sont conformes aux RSS
exemptés de licence d'Innovation, Sciences et Développement économique Canada. L'exploitation est
soumise aux deux conditions suivantes :
1. Cet appareil ne doit pas provoquer d'interférences.
2. Cet appareil doit accepter toute interférence, y compris les interférences susceptibles de
provoquer un fonctionnement indésirable de l'appareil.
l'appareil numérique du ciem conforme canadien peut - 3 (b) / nmb - 3 (b).
cet appareil est conforme à l'exemption des limites d'évaluation courante dans la section 2.5 du cnr
- 102 et conformité avec rss 102 de l'exposition aux rf, les utilisateurs peuvent obtenir des données
canadiennes sur l'exposition aux champs rf et la conformité.
Cet équipement est conforme aux limites d'exposition aux rayonnements du Canada établies pour un
environnement non contrôlé.
Cet équipement doit être installé et utilisé à une distance minimale de 20 cm entre le radiateur et votre
corps.
Technical support
Intrusion Tech support: +1- 855-476-5797 #2 or 1-800-387-3630
Email: intrusion-support@jci.com
Rev.00 06/23