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Marta Research Started
Marta Research Started
Marta Research Started
DEPARTMENT OF PSYCHOLOGY
DECEMBER, 2023
BONGA, ETHIOIA
TOGETHER WE CAN!!!
Contents
CHAPTER ONE: Introduction.................................................................................................1
1.1 Back ground of the study.....................................................................................................1
1.2 Research question.............................................................................................................2
1.3 Statement of the problem..................................................................................................2
1.4 Objectives of the study................................................................................................3
1.4.1 General objective of the study..............................................................................3
1.4.2 Specific objectives...............................................................................................3
1.5 The significant of the study..............................................................................................3
1.6 Delimitation of the study..................................................................................................4
1.7 Limitations of the study....................................................................................................4
1.8 Operational definition of work motivation.......................................................................4
CHAPTER TWO: LITERATURE REVIEW............................................................................5
2.1. Theoretical perspective....................................................................................................5
2.1.1. Need-based Approach or Content theory..................................................................6
2.1.2. Abraham Maslow’s Hierarchy of Needs..................................................................6
2.1.3. Process theory...........................................................................................................8
2.1.4. Equity theory.............................................................................................................8
2.2 Role of motivation strategies at work setting...................................................................9
CHAPTER THREE: RESEARCH METHODOLOGY...........................................................11
3.1. Research Design............................................................................................................11
3.2. Description of the Study Area.......................................................................................11
3.3. Target Population..........................................................................................................11
3.4. Sample size and sampling technique.............................................................................11
3.5. Sources, types data and Methods data Collection.........................................................12
3.6. Methods of Data Analysis.............................................................................................12
3.7 Ethical consideration......................................................................................................12
Budget planning.......................................................................................................................13
References................................................................................................................................14
II
CHAPTER ONE: Introduction
As McComick and Tifflin, (1979), motivation can be either intrinsic or extrinsic. Intrinsic
motivation stem from motivation that are inherent in the job itself and that the individual
enjoys as a result of successfully completing the tasks or attaining the goals such motivational
variables are job satisfaction, job attitude, feeling of discomfort, expectation for growth etc.
Intrinsic motivations are those variables which are termed as psychological need in nature.
While, extrinsic motivation is those that are external, such as payment, work condition,
promotion, work environment, working hours etc. Both extrinsic and intrinsic have their
effect on worker’s motivation for a task if they are not made. According to Ajila, (1997), an
intrinsic motivated individual will be committed to his work to extent with the job inherently
contains task that are to him or her. And extrinsically rewarded person will committed to
extent that, he or she will again receive external reward for her or his job. He,( Ajila), futher
suggest that for individual to be motivated in a work situation, there must be a need which
the individual would have perceived as expectation for growth or a possibility of satisfaction
through some reward. If the reward is described as external to the job, the motivation is going
to be described as extrinsic motivation and the same is true for intrinsic motivation. Therefore
1
both intrinsic and extrinsic motivation has something to mean in motivating worker in an
organization.
Therefore, this study will research out and explore the nature and influence of intrinsic and
extrinsic motivations on the work of the employee in the academic area. This research will try
to examine the intrinsic (internal) and the extrinsic (external) factors that affect worker’s
motivation in the organization.
1. What are the external (extrinsic) factors that affect teacher’s motivation?
2. What are the internal (intrinsic) factors that affect teacher’s motivation?
3. What is the dominant factor that affects worker’s motivation?
To make the organization achieve its goals and objectives, an appropriate motivational
strategy much be employed in the organizational system in order to improve the performance
of workers. Akerele, (1991), observed that, poor remuneration in relation to profits made an
organization wage differential between those with high and low morale. Lack of
commitment and low productivity and happen among workers.
The researcher aims to address the existing gap in the literature regarding motivation issues
by conducting a study. Several previous studies, such as Oloko (1977), Kayode (1973),
Eguluridi (1981), Nwachukwo (1994), and Ajila (1997), have explored the motivation of
workers and the increasing need for well-motivated human resources in the workplace.
However, despite the multitude of variables or factors that influence worker motivation, the
researcher's focus will be on specific extrinsic variables (salary, promotion, work
2
environment, working hours) and intrinsic variables (job satisfaction, job attitude, expectation
for growth, feeling of discomfort) with specific focus on Bonga university. The objective is to
explore and identify how these variables impact worker motivation within an organization,
thereby addressing the existing research gap.
3
1.6 Delimitation of the study
This research was studied at the academic staff of the Bonga University including all lectures
found at the campus. With regards to the delimitation in content, the study It will be
conducted to explore the factors that affect wmotivation in Bonga town: department of health
only. It did not include others colleges in the university.
4
CHAPTER TWO: LITERATURE REVIEW
2.1. Theoretical perspective
Workers motivation has been studied for many years ago by different researchers and also
they have defined it as many ways as it been possible in their own theoretical explanation.
Even though there is no one possible definition, researchers have defined differently. The
following are some of the theoretical definitions
Motivation can be studied through several broad approaches vis-à-vis content or need based
theories, process theories and reinforcement theories. However, the term employee
motivation is a complex and difficult term to define; therefore a precise definition of this
concept is elusive as the notion comprises the characteristics of individual and situation as
well as the perception of that situation by the individual (Ifinedo 2003; Rosenfeld & Wilson
1999).
Motivation is a human psychological characteristic that contributes to a person's degree of
commitment (Stoke, 1999). It includes the factors that cause, channel, and sustain human
behaviour in a particular committed direction.
Luthan (1998) defines motivation as, “a process that starts with a physiological deficiency or
need that activates behaviour or a drive that is aimed at a goal incentive”.
An organization’s liveliness, whether public or private, comes from the motivation of its
employees, although their abilities play just as crucial, a role in determining their work
performance, their motivation (Lewis, Goodman & Fandt 1995).
To Kelly (1974, p. 279), motivation has to do with the forces that maintain and alter the
direction, quality and intensity of behaviour.
According to Hoy and Miskel (1987, p.176), employee motivation is the complex forces,
drives, needs, tension states, or other mechanisms that start and maintain voluntary activity
directed towards the achievement of personal goals.
In short, Dessler (2001) defined motivation as the intensity of a person’s desire to engage in
some activity. From the above definitions some issues are brought to mind that deal with
what starts and energizes human behaviour, how those forces are directed and sustained as
well as the outcomes they bring about performance
5
2.1.1. Need-based Approach or Content theory
According to this theoretical explanations (Need based approach or content theory), the
individuals have their internal need which are said to be primarily in their origin for a certain
work to be performed and the different factors which influence their functions. These will
change the direction of performance of a person and behave differently when the desires are
not made.
”Several factors are believed to influence a person’s desire to perform a work or behave in a
certain way. The need-based theories explained these desires; they explained motivation
primarily as a phenomenon that occurs intrinsically, or within an individual. We can widely
recognize two need-based theorists and their theories: Maslow’s hierarchy of needs and
Herzberg et al.’s two factor theory”.
Therefore understanding motivation of workers at work place will lead us to explain how the
work of Maslow’s hierarchy of need theory noted. And the way he explained.
Abraham Maslow’s (1943, 1970) need-based theory of motivation is the most widely
recognized theory of motivation and perhaps the most referenced of the content theories.
According to this theory, a person has five fundamental needs: physiological, security,
affiliation, esteem, and self-actualization. It ceases to motivate employees’ behaviour and
they are motivated by the need at the next level up the hierarchy.
Physiological needs
Physiological needs are the first need to be satisfied by individual in the hierarchy need of
Maslow “The physiological needs include pay, food, shelter and clothing, good and
comfortable work conditions or work environment etc.” in other word, these need are called
physiological or basic needs in their foundation, because these need must be satisfied by
individual first, when talking about the motivation at every work place.
6
Security needs
When physiological need is fulfilled, then the security of a person will be followed. These
needs are said to be “The security needs” the need for safety, fair treatment, protection
against threats, job security etc. The needs, which Maslow coded in his theory of Hierarchy
of need as the need for safety of human life and career development, is always be the first in
hierarchy.
Affiliation need
Human being always wanted to be a part of the society, community, and also be a friend or
love one for people around him or her. Need for affiliation is the need that individual want to
possess that he shall be a part of society, “Affiliation needs include the needs of being loved,
accepted, part of a group etc”.
Esteem need
These need include the need for generatively; that an individual strive toward a states of
being ” independence, autonomy, respect, recognition, achievement etc” , someone who had
been succeeded in life process, and being respected in the community and showing people
that he had had been through meaningful life time.
Self-actualization
The most and the powerful need which people strive toward, is to be self- actualizing person.
This is quite difficult to possess. Therefore when people are about to reach this stage, there
will be change in individual’s mentality and the way their cognitive process is acting.
Therefore, according to Maslow’s theory of hierarchy needs it includes,” realizing one’s full
potential or self-development; he call it the pinnacle of one’s calling. This is the highest level
of need.
People who have been considered to be the people who have reached this stage are few in
number. For instance, Mandela of South Africa was said to be one in the world who reached
this stages.
7
2.1.4. Equity theory
Equity theory assumes that one important cognitive process involves people looking around
and observing what effort other people are putting into their work and what rewards follow
that effort. Reinforcement or reward means something in whatever performance, and it
should be rewarded. So, the workers will measure the value of that reward, whether it is
being followed by positive or negatives reward which increase or decrease the chance that the
employee expose their effort or drown the effort back again, McKenna (2000, p. 112) and
Sweeney (1990). These researchers have noted that, equity theory is the most important
framework, that make clear of motivation and it has a room in understanding the role of work
motivation.
According to Lewis et al. (1995), expectancy theory is the most comprehensive motivational
model that seeks to predict or explain task-related effort. The theory suggests that work
motivation is determined by two factors: (1) the relationship between effort and performance
and (2) the desirability of various work outcomes that are associated with different
performance levels. Simply put, the theory suggests that the motivation that will lead to job
satisfaction is a function of the perceived relationship between an individual’s effort,
performance, and the desirability of consequences associated with job performance (Lawler,
1973; Vroom, 1964). That is, employees are influenced by the expected outcomes of their
behaviours and motivation at work or the perceptible link between effort and reward.
Staff training
What matter is not the autonomous or independence of the organization but how the
motivation strategy is used in the organization. Training is the most crucial technique to push
the workers to committee themselves to their jobs and have a confidence to perform tasks
with efficacy. “Staff training is an indispensable strategy for motivating workers”. The
organization must have effectives training programmed. This will let the entire worker to
improve their workforce and well trained professional actions which will display the
dependency or autonomous of organization.
9
Information availability brings and yield powerful peer pressure, where two or more people
running together will run faster than when running alone or running without awareness of the
pace of the other runners. By sharing information, subordinates compete with one another.
Generally, work motivation mean something within the organization, and it is the only way in
which worker improve their working habit and teachers should be reinforced to meet their
work characteristics; knowledge base, technical skill, values and beliefs
10
conducted her study in all departments which the university possess in order to identify the
factors that affect lecturer’s motivation in the work environment. Therefore, the study was
conducted on the teachers or instructors of Bonga University.
=250/1+250 (0.07)²
= 250/ 1+250(0.049)
=250/13.25
= 19
11
3.7 Ethical consideration
The researcher obtained a legal letter from the Department of psychology to secure
permission from the respondents for conducting the study. In this study, the researcher
ensured the protection of participants' rights and respected their privacy and confidentiality.
Various ethical considerations were implemented in the conduct of this study. Additionally,
the researcher adhered to the principle of voluntary participation to prioritize the interests of
the respondents
CHAPTER FOUR
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Economics 3 15.78%
Accounting 1 5.26%
Law 1 5.26%
Public Health 0 0%
Pharmacy 1 5.26%
Engineering 2 10.52%
Marketing 1 5.26%
Health Officer 2 10.52%
Sociology 1 5.26%
Total 19 100%
Work =<3 Years 3 15.78%
experience 4 – 7 Years 12 63.15%
>=8 Years 4 21.05%
Total 19 100%
Male 14 73.68%
Sex of the Female 5 26.31%
respondent Total 19 100 %
s
The above table gives information about the respondents the study. In terms of educational
level, none of the respondents are at diploma, while 11 respondents (57.89%) have a degree,
and 8 respondents (42.10%) have a master's degree. Therefore, most of the respondents
(57.89%) of the study are degree holders.
When considering the age of the respondents, 5 (26.31%) fall under the category of being
younger than 25 years old, 13 (68.42%) are between 26 and 30 years old, and 1 respondent
(5.26%) is 31 years old.
Looking at the departments which the respondents teach, management is the most common
with 3 respondents (15.78%), followed by computer science and economics with 2
respondents each (10.52%). Other departments represented for the study represented include
nursing, accounting, law, pharmacy, engineering, marketing, health officer, and sociology,
with each having 1 respondent (5.26%). Notably, there were no respondents from the public
health profession.
In terms of work experience, 3 respondents (15.78%) have less than or equal to 3 years of
experience, 12 respondents (63.15%) have 4 to 7 years of experience, and 4 respondents
(21.05%) have 8 or more years of experience.
13
Lastly, in terms of sex, the majority of respondents are male, accounting for 14 respondents
(73.68%), while 5 respondents (26.31%) are female.
14
As it can be observed from the Table 2 above the respondent was asked to select one or more
variables which they think affect their work motivation, hence it was from their selection of
these variables in the table 2 above that, the discussion below followed Among the various
attribute categories, "Salary and promotion" emerges as the most prevalent, appearing five
times and accounting for 26.31% of the total. This indicates a significant proportion of
respondents considering salary and promotion as important external factors impacting
motivation .Following closely is the category "Salary and working hours," which appears
four times, representing 21.01% of the total. The substantial frequency of this combination
suggests that a considerable number of respondents recognize the influential role played by
both salary and working hours in shaping motivation. Conversely, the category "Working
hours and promotion" only appears once, making up 5.26% of the total. This suggests that a
smaller proportion of respondents considered the relationship between working hours and
promotion as significant in influencing motivation.
"Promotion and communications" is mentioned three times, accounting for 15.78% of the
total. This indicates that a moderate number of respondents perceived a connection between
promotion opportunities and effective communication, recognizing the impact of
communication on motivation.
The category "Communication among co-workers and working hours" is mentioned twice,
representing 10.52% of the total. This suggests that a portion of respondents believed that
effective communication among co-workers is related to working hours when it comes to
influencing motivation. On the other hand, "Communication among co-workers and
promotion" appears only once, making up 5.26% of the total. This implies that a smaller
proportion of respondents considered effective communication among co-workers as a factor
influencing promotion and, subsequently, motivation. The category "All variables under
study" emerges three times, accounting for 15.78% of the total. This suggests that a
significant number of respondents recognized the interconnectedness of all the variables
examined in the study, indicating a holistic perspective on the factors affecting work
motivation.
There were many reasons which the respondent attached to the selection of the variables. The
respondents’ reasons were based on the tables 2 illustration. The following are the reasons of
the respondent
15
Salary and working hours have unequal balance, the respondent said” they are working
for many hours a month and the payment is very less and this affected our motivation
badly due to work over load.
When there is communications from top management and co-workers every things will
be perfect like talking the problems out with the workers and also there always sharing
of ideas and handing some work to your co-workers but here the communication is very
less and when you are sick or doing others work, you cannot, simply, ask your co-worker
to help you. Some of us have worked for many years and still there is no change, like
promotion. The workers feel like they are not motivated to perform their tasks
The individuals, who responded and selected all variable, have reasoned out that,
everything which we expected of working in this organization became different with our
first expectation. All these variables affected our motivation to work, such as work over
load, salary, communication and promotions as well.
Table 3: Distribution of intrinsic variables based degree they affect workers motivation
Attribute Category Frequenc Percentage
y
Internal (Intrinsic) Job satisfaction and job attitude 3 15.78%
variables Feeling of discomfort and job satisfaction 13 68.42%
Expectation for growth, feeing of
2 10.52%
discomfort, and job attitude
All 1 5.26%
Total 19 100%
Source: - survey, 2024
The data in the table 3 above describes the degree of internal variables. These illustrations
were based on the responds or selection of the respondent about the variables show in the
table 3 above. According to the above table, 3 (15.78% ) individuals selected job satisfaction
and job attitude, 13(68.42%) individuals selected feeling of discomfort and job satisfaction,
and 2 (10.52 %) individuals select expectation for growth, feeling of discomfort and job
satisfaction as the internal factors which affect their work motivation in the Bonga university
colleges. There was 1 (5.26 %) respondent selected all variables as a factors that affect
16
workers motivation for work in the organization (Bonga university colleges). Therefore, a
majority of the sample acknowledged the influence of feeling of discomfort and job
satisfaction on their motivation.
Reason why the respondents selected the variables in the table 3 above to be the factors
that affect their work motivations
The respondent provided reasoning, stating, "They are unhappy with the regular employment
of instructors, and they feel like the organization doesn't want to increase our salary. They
believe that the organization is neglecting our performance, which leads to psychological
discomfort. Although there are a few employees who have stayed in the organization for
three years, a majority of the sample acknowledged the influence of feeling of discomfort and
job satisfaction on their motivation. Additionally, there were employees who were fired
within the first year of their employment
17
the respondent did not rated 1 because the researcher did not concerned about them.
According to the illustration of data in the table 4, it shows that, 2 (10.52%) individuals rated
communication among workers as dominant, 7 (36.84 %) respondent rated salary as the
dominant variables that affect workers motivation, 5 (26.31%), 4(21.01%) individuals rate
promotion and the last and the less is work environment which 1 (5.26%) rated as a factor
that affect work motivation of workers.
Generally, in the sense that, those variables in the table 4, affect the motivation of work
performance of instructors. All of the these variables affect workers motivation dominantly in
the organization (Bonga university), but the percentage are vary, Salary took the leading,
mean averages respondent ranked this variable as first in their selection, and next is working
hour and third and fourth are promotion and communication and last is work environment.
Therefore, the data in the table 4 shows that salary and working hours are the most
dominant factors which affect worker’s motivation in the work environment
compared to the other three variables. Consequently, the work performance of the
instructors is badly affected. Based on the study conducted by Katzin (2005), he
demonstrates the motivational power of money through the process of job choice. He
explains that money or salary has the power to attract, retain, and motivate individuals
towards higher performance.
Table 5 above shows how respondents react toward the variables. The sample was asked to
rate the variables with first value which indicate the dominant. And this is what the table
above discuses. Therefore, the result shows that 6( 31.57 %) respondents rated job
satisfaction as the dominant factor, 8 (42.19 %) individuals’ rated feeling of discomfort,
1(5.26%) respondent only rated expectation for growth , and 4 (21.01 %) rated job attitude as
the dominant factor in affecting worker’s motivation. Overall, the result slightly suggests that
18
feeling of discomfort as dominant internal factors that affect workers’ motivation in the
respondent samples.
Again, the results in Table 5, identifies that, average respondents have rated the feeling of
discomfort as dominant factors followed by job satisfaction 42.19 % and 31% respectively. It
is therefore safe guard to conclude that feeling of discomfort took the average, followed by
job satisfaction.
For more explanation, feelings of discomfort and job satisfaction have effect on worker when
the stimuli which influence them are stimulated. Therefore, any organization that need to
make use of their services depending on their willingness and strength to stay sustainable and
effectives way in the work environment, they must also care about how to keep the worker’s
motivation by holding them tide in the organization by applying good motivation mechanism.
This is mainly because within the work environment, different factors will affect workers
performance if not well addressed by the organization. This also, will hinder the smooth
working performance of the workers in this study particularly instructors of Bonga University
College are mostly affected, as the result of this study shows. When the organization fails to
address this variables, either the work performance of workers become weak or decreases
completely, and scatter the worker to quit the job without any turn back.
19
organization is responsible for the wellbeing of its prosperity, it should be aware of taking
care of its employee, “they said”.
Feeling of discomfort and satisfaction followed by expectation for growth, were also
founded to be the intrinsic factors which affect the worker’s performances in the work
environment. According to Lewis et al. (1995), expectancy theory is the most comprehensive
motivational model that seeks to predict or explain task-related effort. The theory suggests
that work motivation is determined by two factors: (1) the relationship between effort and
performance and (2) the desirability of various work outcomes that are associated with
different performance levels. Generally, in the sense that, those variables in the table 4, affect
the motivation of work performance of instructors. All of the these variables affect workers
motivation dominantly in the organization (Bonga university colleges), but the percentage are
vary, Salary took the leading, mean averages respondent ranked this variable as first in their
selection, and next is working hour and third and fourth are promotion and communication
and last is work environment.
Therefore, again, the data in the table 4 shows that working hours and the salary are the
most dominant factors which affect worker’s motivation in the work environment compared
to the other three variables. Consequently, the work performance of worker is badly affected.
Based on the study conducted by Katzin (2005), he demonstrates the motivational power of
money through the process of job choice. He explains that money or salary has the power to
attract, retain, and motivate individuals towards higher performance. For more explanation,
feelings of discomfort and job satisfaction have effect on worker when the stimuli which
influence them are stimulated. Therefore, any organization that need to make use of their
services depending on their willingness and strength to stay sustainable and effectives way in
the work environment, they must also care about how to keep the worker’s motivation by
holding them tide in the organization by applying good motivation mechanism. This is
mainly because within the work environment, different factors will affect the instructor’s
performance if not well addressed by the organization. This also, will hinder the work
performance of the instructors of Bonga University, as the result of this study shows. When
the organization fails to address this variables, either the work performance of workers
become weak or decreases completely, and scatter the worker to quit the job without any turn
back.
20
CHAPTER 5
5. 1. Conclusions
The title of this research is; to explore the factors that affect the lecturer’s motivation in
work environment in case of Bonga University.
Descriptive statistical tools such as mean scores, percentage, and frequency were used to
analyse the data collected for the study.
As far as the motivational agency are concerned, it was found that, instructors did not been
happy with the payment and the working hours
21
According to the findings of the study, the performance of instructors in Bonga university
colleges was challenged by both internal and external factors. The internal factors that
challenged work performance of workers are most found to be salary and working hours. the
workers have motioned that, payment is not match with credits hours of work programming
no awareness. Similarly, internal factors are feeling of discomfort and job satisfaction which
are said to be psychological need in nature.
Generally, these doses not shows that, rise of the variables have no effect on the
worker’s motivations. They all do, but the degree of their effect was low on the workers, and
the researcher concerned about the dominant variables and one that affect workers motivation
badly in the organization setting and it was found to be Salary and working hour (external
variables) and feeling of discomfort and satisfaction (internal variables).
5.2. Recommendations
To recommend based on the summarized finding and general study, the following
suggestions are forwarded by the researcher to improve the performance of the workers and
to make motivation as issues in the organization.
The high position administrative bodies should consider motivation and to put it in the
first priority in the organization.
The departments of Bonga University must learn to keep the existing instructors with
good motivational strategies rather than trusting part time workers.
Human resource management in Bonga university colleges’ sub-office must have the
knowledge and reinforcement mechanisms to develop and promote work motivation
of workers in the organization and use of other incentives which are added to
worker’s monthly salary, partly, due to overtime work and adjusted to the specific
needs and capacities of workers to reduce the work overload in workers.
Workers need to know that, no one is perfect and no one will be, and through
communication and experience sharing, work would be easy and there comes a good
22
relationship between workers and the administrative bodies when work done is clear
and smart.
23
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