Week 2: Set Up and Try Out SAP's Mobile Solutions

Unit 6: Ensure Adequate Real-Time Sales Information

Ensure adequate real-time sales information
Prerequisite

Download SAP Sales Cloud for free from the stores

(Apple App Store & Google Play Store)

SAP Sales Cloud Version 2 customers

SAP Sales Cloud Version 2 product license needed

Only one SKU is needed!

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 Ensure adequate real-time sales information
Target persona
Main Goals
▪ Make sure that targets are met and deals are closed
▪ Consistently overachieve on sales quota
▪ Manage the sales cycle from lead to cash
▪ Conduct post-sale follow-ups to assess and assist
customers
Emma
Field Sales Representative
Age: 29 Pain Points
▪ Unable to quickly access information on the go
Gender: Female ▪ Too much manual processing such as approval,
renewal, data entry
Works with multiple large customers ▪ Challenging to pull information from all different
and has several meetings each day channels
▪ Not enough metrics for reference while creating
“I need to increase my sales quotes
revenue.” ▪ Mobile access is crucial and sometimes not
everything is available on the go
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Job Responsibilities
▪ Researching the target industry to discover
prospecting opportunities
▪ Planning and executing cold outreach in the form of
emails and calls to attract new leads
▪ Reaching out to prospects through calls or emails to
assess their needs
▪ Nurturing the leads and understanding their issues
inside out
▪ Negotiating and closing multiple sales deals to
achieve high revenue
Needs
▪ Prospecting for new businesses
▪ Cross-sell and up-sell solutions
▪ Identify solutions for customers and account
management
▪ Lead qualification and opportunity management
▪ Provide fast and accurate quotes
▪ Complete sales orders
▪ Lack of feedback from the customer
3
Ensure adequate real-time sales information
Empower reps anytime, anywhere

▪ Increase sales efficiency with intuitive, mobile-

friendly sales capabilities that prepare and empower
connected selling
▪ Streamline selling from anywhere with a purpose-
built native application designed for intelligent and
fast sales interactions
▪ Engage customers on the go with perceptive
recommendations, guided actions, and intelligent
insights

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Ensure adequate real-time sales information
Benefits

Access your data from Keep track of customers and Reduce time loss in creating
anywhere and update sales and activities from your mobile and managing activities and
customer data in a few clicks home screen stay informed as you do it
directly from your phone

Always be prepared and focus Manage every customer

on the right opportunity and efficiently and effectively
lead. Perform actions with ease

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Ensure adequate real-time sales information
Key capabilities

Enables customers to execute lead to quote process, gain

customer insights, collaborate with their teams, communicate
better with their business network, and make informed decisions
right from their mobile devices.
▪ View, create, and manage appointments and other activities with your
customers on the go. Access activity information on app calendar via
day/ week and agenda views.
▪ View, create, manage, and execute actions and activities on guided
selling, leads, and many more workspaces etc.
▪ Get the latest insights and overview of transactional, account, and
customer data. Update customer information in a few clicks with
minimal effort.
▪ Quickly access activity and transactional data via native iOS widgets.
Configure widget information based on your individual needs.
▪ Tailor and configure each workspace with content relevant to you via
mobile configuration.

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Ensure adequate real-time sales information
Demo

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Ensure adequate real-time sales information
What you’ve learned in this unit

▪ Sales persona
▪ About SAP Sales Cloud v2 app
▪ SAP Sales Cloud v2 app benefits
▪ SAP Sales Cloud v2 app capabilities
▪ Walkthrough of admin console and mobile app

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Thank you.
Contact information:

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