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SmartE 2024 EXHIBITOR MANUAL 光地 2024巴西展搭建商手册
SmartE 2024 EXHIBITOR MANUAL 光地 2024巴西展搭建商手册
SmartE 2024 EXHIBITOR MANUAL 光地 2024巴西展搭建商手册
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EXHIBITOR MANUAL
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Noon–8pm SHOW
Note: Trucks will be allowed into the halls for a maximum of 4 hours each.
Any truck exceeding this allowance will be fined R$200 for each additional hour.
ACCESS TO THE STANDBY LORRY PARK ON RUA MIGUEL MENTEM, GATE 18, STARTS AT 2PM ON AUGUST 20.
USE OF THE STANDBY LORRY PARK IS FREE OF CHARGE.
ACCESS TO THE OFFLOADING AREA ON RUA CORONEL MARQUES RIBEIRO, GATE C4, WILL BE CHARGED BASED ON
TIME OF USE AND SIZE OF TRUCK
CONTRACTORS’ TRUCKS WILL BE ALLOWED IN ON AUGUST 21 EXCLUSIVELY, IN TWO TIME SLOTS AND ON A FIRST-
COME, FIRST-SERVED BASIS PER TIME SLOT, UNDER TWO L’S SUPERVISION.
NO VEHICLES WILL BE ALLOWED INSIDE THE HALL FROM 6PM ON AUGUST 21.
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CONTENTS
1 PAYMENT .........................................................................................5
2 ACCESS .............................................................................................5
3 LOADING AND UNLOADING..............................................................5
4 RULES FOR HANDLING MATERIALS AND EQUIPMENT .......................7
5 PARKING ..........................................................................................8
6 REGISTRATION .................................................................................9
7 GUIDELINES FOR EXHIBITORS .........................................................13
8 SET-UP AND TAKE-DOWN RULES ....................................................19
9 UTILITIES ........................................................................................29
10 DATA COLLECTION..........................................................................32
11 CATERING.......................................................................................32
12 SECURITY........................................................................................32
13 LEGAL REQUIREMENTS ...................................................................33
14 SAFETY STANDARDS .......................................................................36
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1 PAYMENT
If you have pending contractual debts relating to your participation in the event, your access to the Manual
will be blocked and your Hired Booth Constructor will not be allowed to enter the exhibition hall.
Any infrastructure service requested by you, your agents or one of your service providers must be fully paid
for before it can be carried out. This regulation encompasses requests for services including water & sewage,
additional electrical power, hiring an official booth security service, and extra ID badges for service providers,
watchmen and your exhibiting staff. If payment has not been made in advance, it must be made onsite. No
payment slips will be issued after the event.
2 ACCESS
EXPO CENTER NORTE
Rua José Bernardo Pinto 333
Vila Guilherme – 02055-000
São Paulo, SP – Brazil
Phone: +5511 2089-5500
During set-up and take-down, no one will be allowed inside the halls shirtless, barefoot, wearing shorts,
bermuda shorts, tank top, dress, skirt, open footwear (flip-flops, sandals, flats etc) or high-heeled shoes.
On August 21 to 25, any person in the halls must wear a safety helmet at all times.
We will adhere to the health protocols issued by the São Paulo State government in force at the time of the
event.
People under 18 must not enter the halls during set-up or take-down. Non-compliance will be fined
R$5,000.00.
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To view a detailed image of the floor with the booth location and numbers, please use the following link:
https://www.thesmartere.com.br/media/document/TSESA2024_Technical_Floorplan.pdf
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Note: Trucks will be allowed into the halls for a maximum of 4 hours each.
Any truck exceeding this allowance will be fined R$200 for each additional hour.
Trucks unable to enter during their designated time slots must consider unloading and drayage through the
offloading area, from which no truck may enter the halls. Please be aware that, by this time, the aisles may be
filled with rubble and scattered remains of materials used during set-up, and we therefore cannot guarantee
that trucks will be able to reach their booths. If that is the case, your Booth Constructor or Freight Carrier
must take to your materials and equipment your booth by hand or on pallet trucks or pneumatic trolleys.
ACCESS TO THE STANDBY LORRY PARK ON RUA MIGUEL MENTEM, GATE 18, STARTS AT 2PM ON AUGUST 20.
USE OF THE STANDBY LORRY PARK IS FREE OF CHARGE.
ACCESS TO THE OFFLOADING AREA ON RUA CORONEL MARQUES RIBEIRO, GATE C4, WILL BE CHARGED BASED ON
TIME OF USE AND SIZE OF TRUCK
CONTRACTORS’ TRUCKS WILL BE ALLOWED IN ON AUGUST 21 EXCLUSIVELY, IN TWO TIME SLOTS AND ON A FIRST-
COME, FIRST-SERVED BASIS PER TIME SLOT, UNDER TWO L’S SUPERVISION.
NO VEHICLES WILL BE ALLOWED INSIDE THE HALL FROM 6PM ON AUGUST 21.
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5 PARKING
As an Exhibitor, you may claim up to 2 parking vouchers with a 50% discount for regular cars at the main
parking lot, regardless of your booth’s size. Vouchers will be valid only on the three open days of the
exhibition. No vehicle will be allowed in without a parking voucher. Vouchers do not grant access to the
offloading area. In order to claim discount parking vouchers, you must present a valid Exhibitor ID badge and
personal ID at the parking lot’s ticket office. When purchasing vouchers, you must declare how many
consecutive days the voucher will be used for. Vouchers may be claimed or bought at the ticket office at Gate
13, Rua José Bernardo Pinto 300, and at Gates 16 and 17, Rua Miguel Mentem, from August 22 on, from 8am
to 6pm. Exit is exclusively through Gates 16 and 17. On set-up and take-down days, Exhibitors will pay R$10
per day per vehicle in the main parking lot. The parking company is ESTAPAR, Tel.: +5511 22216700, email:
estacionamenoexpo@estapar.com.br.
The prices listed above are not defined by Aranda and are subject to change without prior notice.
5.1 Loading & Unloading
The offloading area may be reached through Gate C4, Rua Coronel Marques Ribeiro, 200. To enter the correct
hall, please head to the door to your assigned colour.
No vehicles will be allowed to park and remain at the offloading area or inside the halls beyond the period
strictly necessary for loading and unloading.
Access to the Red Hall offloading area is through gates C9 and C10. In compliance with the City’s noise
ordinance, these gates will be closed from 8pm to 8am the next day.
The price above is not defined by Aranda and is subject to change without prior notice.
5.2 Maintenance and provisioning
On the open days of the event, August 27–29, access to the offloading area for maintenance and/or
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provisioning of the booths will be done in different time slots due to crowding of the parking lot, which will
have two connecting tunnels with the Blue-B Hall. Here are the entry routes:
White, Green and Red Halls: Access to the parking lot through Gate 4, at Rua Coronel Marques Ribeiro 200,
through White Hall’s Gate C4, and exit from the parking lot through Gate 1;
Blue & Blue-B Halls: Access to the parking lot through Gate 2 at Rua Galatea 2 and then Gate C2 into the Hall,
and again exit from the parking lot through Gate 2.
5.3 Help desks
The Help Desks for Exhibitors (CAEX) and Service Providers (CAPS), located behind the Green Hall office, will
be available throughout the event cycle to:
• Receive requests for ID badges and issue ID badges to Exhibitors and their Hired Contractors;
• Receive additional infra-structure requests from Exhibitors – for water & sewage, additional power, etc;
• Answer inquiries.
DATE OPEN HOURS
August 22–26 8am – 8pm
August 27–28 7am – 8pm
August 29 8am – 8pm
6 REGISTRATION
6.1 Hired Freight Carrier registration
If you decide to hire your own Freight Carrier, please do it well in advance. If there are setbacks during the
handling of your cargo inside the exhibition hall, there are few alternative options for hiring carriers onsite.
Please register your Freight Carrier via form F12 (Appointing a Freight Carrier) by August 14. Also, please
submit form F11 (Description of Largest Exhibit or Equipment) by August 14.
Should your Hired Freight Carrier decide to register directly at the CAPS (the Service Provider Help Desk), they
must submit your authorisation to supply services to you, printed on your letterhead paper
6.2 Hired Booth Constructor registration
Read this section if you have decided NOT to hire our booth construction.
6.2.1 Booth Constructors with more than one job
Contractors with more than one building job at the same exhibition and whose documentation for one booth
is pending, though complete for another, will be allowed to enter the hall for work on the first day. However,
on the second day, the pending documentation must be submitted. Failure to submit said documentation will
prevent their team from entering the halls.
6.2.2 Appointing a Hired Booth Constructor
Please submit form F03 (Appointing a Contractor) by August 2 to appoint your Hired Booth Constructor and
link them to your booth. After this, your Contractor will be emailed a login name and a password to access the
Service Providers’ section on our website.
Your Hired Contractor is entitled to one ID badge per every 3m² of your booth area, and may accumulate ID
badges if they have been hired by more than one exhibiting company. The Contractor may request additional
ID badges at R$40 each.
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You may request additional ID badges for R$36 each by filling out and submitting Form F02 (Exhibitor
Registration) by August 29.
On August 7 to 21, ID badges may be collected by appointment at Aranda’s office (Al. Olga 315, São Paulo),
and from 1pm of August 23 on, they can only be collected at the Exhibitor and Service Provider Help Desks
(“CAEX” and “CAPS” respectively) located behind the Green Hall office. The ID badges may be collected by
third-party messengers who submit a written authorisation signed by you on your letterhead paper.
Warning: Please remind each of your staff members to keep their ID badge with them at all times, as they give
their bearer access to the exhibition and may be put to malicious use. A duplicate of a lost or forgotten ID
badge will be charged at R$75 each, and will only be handed to the bearer in person, upon presentation of
photo ID.
Exhibitor ID badges do not grant access to the Conference.
Exhibitor ID badges may not be used by service providers such as watchmen, support workers, hostesses,
catering workers etc.
6.4 Registration of Hired Contractors for catering, security, cleaning, hosting, etc.
You may request ID badges for Hired Contractors by filling out and submitting Forms F06 and F06.1 by August
14. That done, each Contractor will receive a login name and a password to register their staff online.
Registration forms are only available online. ID badges for your Hired Contractors will be charged a fee.
With the exception of ID badges for your Hired Security, Service Provider ID badges may be collected
individually at Aranda’s office (Al. Olga 315, São Paulo), by appointment on August 8 to 21. From 8am of
August 22 onwards, they can only be collected at the Exhibitor or Service Provider Help Desks (“CAEX” and
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“CAPS” respectively) located behind the Green Hall office by presenting proof of payment and photo ID. The
ID badges may be collected by third-party messengers who submit a written authorisation signed by the
Provider on their letterhead paper
Warning: Please remind your Hired Service Providers to keep their ID badges with them at all times, as they
gives them access to the show and may be put to malicious use by third parties. A duplicate of a lost or
forgotten ID badge will be charged R$320 each for general Service Providers and R$440 each for your Hired
Security personnel. The duplicate will only be handed to the applicant in person, upon presentation of photo
ID. Should your Hired Service Provider decide to register directly at CAEX or CAPS, they must submit your
authorisation to supply services to you, printed on your letterhead paper.
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Contractor) by August 4.
• Please be advised to have your booth, exhibited items and personal property covered by insurance against
all hazards, including fire, explosions, theft, accidents and losses during transportation and handling, effective
throughout the entire event cycle.
• Closely supervise all phases of set-up by your Hired Contractor so as to avoid delays in submitting your
design and forms, as well as to ensure quality of service. Brief them on set-up and take-down deadlines and
make sure they understand they know about the penalties for non-compliance..
• Your booth’s set-up must be concluded by 6pm on August 25, including furniture, logos and finishing
touches. A booth not delivered by your Hired Contractor by that time will be considered void, and Aranda is
authorised to used it at our convenience. You will not be reimbursed of payments already made for the use of
the area.
• You must have your booth in full operation by 10am on August 27;
• You must keep your booth in full operation during all open hours (from Noon to 8pm), manned by trained
and able staff.
• Please be aware that booth maintenance and support on August 27 to 29 are to be carried out by your
Hired Contractor exclusively from 8am to 11am. Your Contractor will have 3 “Contractor” ID badges changed
to “Maintenance” ID badges. The change must be made at the Contractor Help Desk (CAM) by an official from
your Contractor.
7.6 Exhibitor’s Day: August 26
On Exhibitor’s Day:
You are allowed: To carry in and place your exhibits, including small and medium-sized vehicles. To carry out
final decoration jobs and small adjustments.
You are not allowed: To alter your booth design or your signage. To enter with furniture, gardening and
finishing item. All of that must have been done before Exhibitor’s Day.
Warning: Follow the building of your booth from the start so that you can make changes to finishing, signage
or furniture before Exhibitor’s Day.
7.7 Crowding of aisles
If you wish to include a counter for talking to visitors or distributing gifts, it must be located inside your booth,
with a minimum clearing of 0.5m² from its edge – that is, enough space for one person to be booth at the
counter without stepping onto the circulation aisle.
Circulation aisles are not waiting areas for booths.
If activity in a booth congests a circulation aisle, an inspector will notify the Exhibitor so that they can take
appropriate measures to stop the activity, such as distributing access numbers and/or staggering entry times.
If the Exhibitor does not comply with the inspector’s instruction after notification, they will be liable to a fine
of R$3,000, which will be charged after the event. Please be advised that failure to pay the fine will render the
Exhibitor ineligible for participation in our future events.
7.8 Exhibitor’s rubbish and boxing
Unfortunately, the exhibition hall will have no storage area. For this reason, you are responsible for taking any
containers such as wooden boxes away before the show begins. Please remember to arrange this with your
Carrier before they leave.
It is strictly forbidden to throw wooden and other boxes into the Venue’s dumpsters or leave them in the
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circulation aisles, subject to a R$3,000 fine. The exhibiting company will be notified and the fine will be
invoiced after the end of the show. Please be advised that failure to pay the fine will render the Exhibitor
ineligible for participation in our future events.
7.9 Co-exhibitors and shared booths
Co-exhibitors are defined as exhibitors which are represented by a main exhibitor, be they companies of the
same group, importers or partner companies.
Distributor companies selling to retailers who are main exhibitors can display the logos of brands they
distribute inside the booth without having to pay a Co-exhibiting fee. To do this, they must submit
documentation that prove they are distributors.
The Co-exhibitor cannot have a booth built – even partially built – inside a shared booth; for instance, by
having partition walls of any height built in it.
The Co-exhibitor is allowed only to use the booth by employing their own staff, by exhibiting their products or
services, and by displaying their logo on the back wall behind their exhibits in the shared booth
The booth’s fascia board must not contain the name, logo or any identification except that of its main
Exhibitor. That is, no mention of the Co-exhibitor must be displayed on the fascia board or any sub-board, be
it by image or text.
7.10 Photography
No photography or filming is allowed of the premises, the exhibition area or within the lecture halls. As an
Exhibitor, you may photograph or film your own booth.
Aranda retains the right to use photographs and videos of the exhibition for our own publications.
Contractors’ photographers must report to the Help Desk (CAEX/CAPS) and submit an authorisation signed by
you. They can take photos between 8am and 11am.
Exhibitor’s photographers must be registered through a form. For more information, please contact
rosemeire.alves@arandaeventos.com.br.
Warning: As an Exhibitor, you will be held accountable before Aranda for any actions committed by your staff
or service providers that infringe or conflict with the rules and standards contained herein.
7.11 Audio for music and talks in the booth
You may use audio equipment only inside your booth, as long as it is approved by the organisers and the
sound is not amplified above 70dB or to the outside. Under no circumstances shall concerts, performances or
any other type of PR stunt be allowed as they inconvenience other Exhibitors, or the show as a whole.
Talks or training sessions within your booth will only be authorised if headphones are handed out to
participants. The use of amplifiers and loudspeakers is not allowed.
The smarter E South America is an event for professionals, aimed at spreading information about technologies
that contribute to creating a sustainable energy future. Staging a musical attraction will shift focus away from
the event’s purpose.
Exhibitors who fail to comply with this regulation will be notified by the organiser and may be fined R$3,300.
According to copyright law 9.610/98, should you play background music in your booth, even from AM/FM
radio stations, you must pay a special fee through a bank payment form provided by ECAD, the Brazilian
copyright collection agency. For more information, please contact the ECAD office in São Paulo. The fee must
be paid up to 72 hours before the event starts.
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before you can renew your participation for the event’s next edition.
You are exempt from paying the fee only in case your mascot remains inside your booth area, acting as
decoration. Please be warned that this exemption will only be granted if the costume or promotional clothing
is never worn when wandering out of your booth through or in ANY other area of the venue, including
restrooms and the food court.
If your mascot is seen outside your booth, you will be charged R$28,500 before you can lease a booth area for
the event’s next edition.
7.16 Insurance and Liability
Aranda Eventos has purchased a Multilateral Civil Liability-type insurance scheme (RCC) with coverage for
losses or damages to third-parties, effective throughout the event cycle
Such insurance does not cover your booth, your goods and other items belonging to you, nor does it cover
your staff or that of your Hired Contractors. We therefore recommend that you should procure your own
insurance policy covering all risks – including fire, explosions, theft, accidents and losses during transportation
and handling – , effective throughout the event cycle.
7.17 Invoices for forwarding of items
As an Exhibitor, it is your sole responsibility to comply with the legal requirements relating to procedures for
shipment of items, equipment, products, tools, etc.
You must issue invoices for forwarding on behalf of your company. The invoice’s header must include all of
your company’s relevant data as the sending company. The same applies to forwarding made through
subsidiaries.
7.17.1 Forwarding of items
The forwarding of items, products, etc, even from third parties, must be covered by an invoice from your
company. The invoice must list all items, products, equipment, etc forwarded, including their real price, and
the following words (in Portuguese):
“Estas mercadorias destinam-se a exposição no evento The smarter E South America 2024, a realizar-se entre
27 a 29 agosto de 2024, no Expo Center Norte, Pavilhões Azul, Branco, Verde, Vermelho e Azul-B; situado à
Rua José Bernardo Pinto 333; São Paulo, SP; devendo retornar à origem no prazo máximo de 60 dias.”
(Translation: “These items are for exhibition at the show The smarter E South America 2024, at the Blue,
Green, Red, White and Blue-B Halls of Expo Center Norte, Rua José Bernardo Pinto 333, São Paulo, Brazil, on
August 27–29, and must be returned within 60 days.”)
“Saída com isenção de ICMS, de acordo com o Artigo 33º, Anexo I do RICMS’2000.” (Translation: “Check out
exempted from transportation tax, in accordance with Article 33, Annex I of RICMS’2000.”)
In the case of an industrial establishment, please include the following words (in Portuguese):
“Saída com suspensão de IPI, de acordo com o Artigo 40º – Inciso II do RIPI/98.” (Translation: “Check out
exempted from industrial tax, in accordance with Article 40 – Clause II of RIPI/98.”)
7.17.2 Return of items to origin
For the return of the items, you must issue invoices which name you as the receiving company and indicate
the number and date of the forwarding invoice, plus the following words (in Portuguese):
“Retorno de exposição no evento The smarter E South America 2024, realizado se entre 27 a 29 de agosto de
2024, no Expo Center Norte, Pavilhões Azul, Branco, Verde, Vermelho e Azul-B; situado à Rua José Bernardo
Pinto 333; São Paulo, SP.” (Translation: “Goods returned from the event at the Blue, Green, Red, White and
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Blue-B Halls of Expo Center Norte, Rua José Bernardo Pinto 333, São Paulo, Brazil, on August 27–29.)
“Retorno com isenção do ICMS, de acordo com o Artigo 33º, Anexo I do RICMS’2000.” (Translation: “Return
exempted from transit tax, in accordance with Article 33, Annex I of RICMS’2000.”)
In the case of an industrial establishment, please include the following words (in Portuguese):
“Retorno com suspensão do IPI, de acordo com o Artigo 40º – Inciso II do RIPI/98.” (Translation: “Check out
exempted from industrial tax, in accordance with Article 40 – Clause II of RIPI/98.”)
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• A copy of the CAU or CREA papers of the architect or engineer who signed the ART or RRT.
The ART or RRT is mandatory for both the booth design and its assembly, and must cover the whole cycle of
the event, that is, on August 21 to 30.
An untrimmed and legible scanned copy of the filled-in ART or RRT for the design must be emailed by your
Booth Constructor to rosemeire.alves@arandaeventos.com.br including the following:
• Details about the architect or engineer responsible for the booth’s design and construction; and about the
electrician in case there is an electrical design and installation;
• Your contact details as the contracting party, and construction start and end times, within the event’s
timeline, that is, on August 21 to 30;
• General details on the service: Address (in Portuguese): Expo Center Norte – Rua José Bernardo Pinto, 333 –
Vila Guilherme, São Paulo/SP – CEP: 02055-000 – Pavilhão Azul/Branco/Verde/Vermelho;
• The technical activity relevant to the service to be performed, including amounts and measurements of the
item to be built or the electrical wiring to be installed;
• Suggested description(in Portuguese): “Projeto, montagem, instalações elétricas, manutenção e
desmontagem do estande [booth number] [Exhibitor], (Include brief listing of measurements, materials used
and, in the case of a box truss construction, the model and dimensions), no período de 21 a 31 de agosto de
2024 para o evento “The Smarter E South America 2024”, a ser realizado nos Pavilhões Azul, Branco, Verde,
Vermelho e Azul-B do Expo Center Norte”. (Translation: “Design, set-up, electrical installation, maintenance
and take-down of booth [number] for [Exhibitor]. Include brief listing of measurements, materials used and, in
the case of a box truss construction, the model and dimensions. Include the name, Venue and dates of the
event (in Portuguese): [name, date and location].”)
• Signature: The ART or RRT must be signed by an architect or civil engineer and by you. Without any of the
required signatures, the document will be void;
• Attach proof of payment of the ART or the RRT;
• A copy of the CAU or CREA papers of the architect or engineer who signed the ART or RRT;
If you plan to have a double-deck booth, please include:
• In “Technical Activity”: Design and building of constructive and structural systems or any activity related to
the adopted system, including measurements.
If your company is based in another country or Brazilian state, you may sign the Statement digitally. Payments
for all billable requests made by your Contractor must have been settled with Aranda.
8.3 Guidelines for booth design
Each of the booth’s structures must be stable by itself considering only the floor as support. No type of
fixation on or use of the Venue’s walls, doors, ceilings, metal structures, glass, porticos or columns for support
will be allowed. Therefore, the booth design presented for approval must demonstrate all constructive details
and measurements for the perfect understanding of its structural stability.
8.4 Static load/Weight
The static floor load allowance is 3,500 kg/m². Those weights and measurements must be taken into account
when choosing your exhibits to bring.
The ratio between an exhibit’s total weight and the area of the base polygon formed by its support points
must not exceed the static load defined above.
In case your exhibit exceeds the ratio limit set above, a continuous steel sheet with a minimum thickness of 1”
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may be used to distribute the exhibit’s weight evenly along a wider area of the hall floor. The sheet’s edges
must extend 1m beyond all sides of the exhibit. An ART will be required of the technician in charge of
designing and executing such base structure.
Warning: No holes may be drilled in the exhibition hall floor for fixing any item. As an Exhibitor, you will be
held liable for any damage to the floor or channel covers due to excess weight. Failure to comply with the
static floor load allowance will lead to a fine being imposed. If you wish to exhibit more than one machine for
demonstrations, you must provide each machine with its own switch box and connection cables.
For best results in the planning and logistics for handling your exhibits, you must fill out form F11 (Description
of Largest Exhibit or Equipment).
8.5 Occupation and use of the leased area
You or your Booth Constructor will find the booth area marked on the hall floor on arrival. In order to avoid
possible later problems, the markings must be verified for size and location by you or your Contractor before
the actual building work begins.
If you have questions about scheduling, the Two L team will be available during set-up at desks scattered
throughout the halls.
8.5.1 Booth boundaries
Circulation aisles and areas neighbouring the booth cannot be used to store materials, tools or exhibits. All
your trade show operations must be carried out exclusively within the boundaries of your booth. The high
circulation flow of people during the show, the aisles and escape routes must not be obstructed by either
fixed or movable features. If you plan to have queues or interactive features, they must occur inside your
booth so as not to disrupt the aisles or the public’s convenience and safety.
8.6 Maximum booth height and minimum clearance
The maximum booth height allowed is 5m from the exhibition hall floor. Your exhibits must not exceed that
height.
Booths under the Blue, Green and Red Halls’ mezzanines must not exceed 3.2m from the exhibition hall floor.
In this case, that is the height your products must not exceed.
Walls that exceed 2.2m facing a neighbouring booth must be finished with a material compatible with the rest
of the booth and carry no advertising.
Booths that reach more that 3.5m above the Venue floor must have a clearance to neighbouring booths
according to the diagram below:
The construction of steel structures through welding is not allowed inside the hall. If necessary, only small
reinforcement or finishing welding services will be allowed, if monitored by a fire fighter provided with a fire
extinguisher.
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Warning: No item or equipment may be placed in front or on top of fire hydrants or fire extinguishers, or
block access to them in any way. If you need to place or build some feature next to these protection items,
free access to them must be preserved and clearly indicated.
If you are uncertain, please contact Two L by phone: +5511 3197-0644.
8.7 Visuals vs. neighbouring booths
You are not allowed to have any feature of visual communication (logos, images, graphics, etc) facing
neighbouring twin booths. Only the facades can be exploited, regardless of angle or clearance, but limited to
the configuration of the leased area.
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Booths must be sized adequately by preserving the necessary gaps so as to avoid contact with the Venue’s
constructive elements such as walls, doors, ceilings, metallic structures, glasses, porticoes and columns.
Columns with fire extinguisher: In case a fire extinguisher needs to be relocated, this can only be carried out
by the Venue’s fire-fighting staff together with a co-ordinator from Two L’s team. The relocation cannot go
further 2 meters from the fire extinguisher’s original location. In addition, your Booth Constructor will be
responsible for ensuring visibility and access to the extinguisher.
Columns or walls with fire hydrant boxes: Both the hydrant boxes and signage to them must remain visible
and completely unobstructed by any structure, furniture or garden feature.
There is currently only one column with a hydrant box outside the escape route (at the interface between
White 07 and Green 04). If your booth is built in that area, all of the hydrant’s equipment – its buttonbox,
signage, hose box and valve – as well as access to it must be completely unobstructed. No building feature is
allowed on the side of the column where the box is located.
8.10 Building techniques
8.10.1 Wood
No manufacturing of wooden features will be allowed inside the exhibition hall. These must be pre-assembled
and prepared elsewhere and be brought ready filled, sanded and painted. Only finishing touches will be
allowed.
8.10.2 Steel or plaster
No manufacturing of steel structures or plaster features will be allowed inside the exhibition hall. These must
be pre-assembled and prepared elsewhere and be brought ready painted. Machines and other equipment are
allowed only for final polishing and finishing.
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Any male connector compatible with PCE’s female connector may be used, as long as it complies with the
Brazilian standard NBR IEC 60309-1.
Booth Constructors, electrical installation service providers and exhibitors must provide themselves the
appropriate connectors to match the format provided by the Venue.
• The cable gauge and the type of connector that will be effectively supplied to the booth will depend on the
total electrical load installed in it and the technical availability at the time of installation.
• Irregular or non-standard connections will not be allowed.
Electric power will be supplied at 380V, 60Hz (three phases and neutral) during the entire event cycle. This
voltage can be converted to single-phase 220V by your electrician or your Booth Constructor’s. For devices
working on 110V, you or your Booth Constructor must provide your/their own transformer.
Regarding extensions of electrical cables used in the power supply, please attend to the following:
• On cables with conductors of the same colour, the neutral cable will be marked blue and the ground cable
will be marked green;
• Every cable will bear a label attached to its connector, with a bar code and its total length specified;
• No cutting of supplied cables is allowed. Every supplied cable will have a tamper-evident tape placed near its
ends. On being returned, the cable will be checked for integrity by reference to the tape.
• Contractors who fail to comply with this regulation will be fined R$70 per cable cut, plus R$30 per metre of
cable missing from the length indicated on its label.
• If necessary, splicing cables must be done with appropriate connectors;
• The installed cables to connect to the booth’s panelboard will end in tubular terminals gauged 6mm (up to
35kVA’s) and 10mm (above 35kVA’s).
8.20 Air conditioning
No air conditioning is allowed in the booth. The exhibition hall has a wall-to-wall air conditioning system and
its performance would be heavily compromised by hot air coming out of individual air conditioners. In order
to benefit from the exhibition hall’s air conditioning system, you are advised to have your booth built without
a ceiling.
8.21 Physical damages
As an Exhibitor, you are liable for any physical damage caused to the Venue’s structure by your
representatives, agents or contractors. No parts may be manufactured inside the exhibition hall. All booth
features must arrive semi-ready to your allocated area; only finishing touches are allowed.
All damage or disappearance of equipment or leased items as well as damage to the Venue’s structure or
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infrastructure not limited to walls, columns, ceiling, telephony, energy and network features, roof trusses,
signage, drinking fountains or other features caused by your Hired Contractors will hold them liable to pay
compensation corresponding to the value of the damage.
8.22 Slowness in completing set-up
Set-up and decoration must be finished by 6pm of August 25. Contractors missing this deadline will be
charged a fine and will not be allowed into the exhibition hall again until the fine is paid via debit or credit
card. Payment must be made at the CAM (Contractor Help Desk). On August 26, Exhibitors will be allowed
into the exhibition hall for decoration and Contractors for maintenance until no further than 6pm, when all
work by Exhibitors and Contractors must cease as Aranda will start cleaning and laying on of carpets on aisles
and common areas.
8.23 Embargo of Booth
In order to help keep the premises completely safe for all people inside the exhibition hall, Aranda reserves
the right to prohibit the building of any booth that is deemed to breach the regulations contained in this
Manual, upon consultation with our technical staff or a public authority such as CONTRU, the Fire Department
or CETESB.
8.24 Noise Ordinance – Red Hall
São Paulo City has a curfew for loud noises between 10pm and 7am which the Red Hall will comply with.
Should you have sizeable and noisy exhibits like machines, cars, containers etc in the Red Hall, you must let us
know by email to lais@twol.com.br by August 4 so that we can plan the best route and time to get them into
the hall. NO NIGHT SHIFT ALLOWED IN THE RED HALL 1, Gates C9 and C10.
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9 UTILITIES
9.1 Fire Prevention and Control
In compliance with national safety standards and State Law for fire protection, you are required to have at
least one 4kg dry chemical fire extinguisher for every 25m² of your booth.
The type of fire extinguisher must be compatible with the materials used in you booth, the furniture and the
items displayed. We recommend building and decorating the booth with flame retardant materials..
Extinguishers must be easily accessible, properly placed and clearly marked. If you have not hired fire
extinguishers under your contract with Aranda, you must either bring your own fire extinguishers or have
them supplied by a third party.
To hire extinguishers, please fill out and submit Form F08 (Hiring Official Services – Fire Extinguisher) by
August 10.
The event’s Fire Brigade will inspect the booths and advise exhibitors on the technical instructions of the State
Fire Department. Failure to comply with this regulation will lead to a fine of at least R$1,000 which will be
charged by CAEX on the event’s public days. You will be held liable for damages which you or your agents
cause to third parties and to the Venue’s facilities, and will be liable to pay a fine that may arise from a Fire
Department inspection.
NUMBER OF EXTINGUISHERS BY AREA
AREA EXTINGUISHERS
Up to 25 m² 1
25 – 50 m² 2
51 – 75 m² 3
76 – 100 m² 4
101 – 125 m² 5
126 – 150 m² 6
151 – 175 m² 7
9.2 Additional power supply
Booths with have electric power supplied at 380V, 60Hz (three phases and neutral) for the duration of the
event cycle. This voltage can be converted to single-phase 220V by your electrician or your Hired Contractor’s.
For devices working on 110V, you or your Hired Contractor must provide your own transformer. Cabling will
be installed during the set-up phase. The power cables are overhead and the power outlet will be installed
inside or above the booth’s perimeter.
Should you decide you need additional power in excess of the figure agreed upon in your contract, you may
request it via form F07.2 (Hiring Official Services – Additional Power) by August 12.
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consumption list below. If a booth is found to be consuming more than the power previously requested, the
Exhibitor will be notified during the event, and will have to pay for the excess consumption after the end of
the show.
Note: The price of water & sewage does not include the sink.
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10 DATA COLLECTION
You may use Form F14 to hire a data collector by August 16.
For more details about this service, please contact Tech House by phone: Tel.: +5511 97611-5078 or email
coletordecontatos@euvou.net.br.
11 CATERING
Aranda will not be supplying a catering service at this event.
If you hire a catering service, you must follow these regulations:
• Pay the R$185 fee per ID badge for each catering worker;
• On the event’s public days, maintenance and provisioning must be carried out exclusively from 8am to
11am;
• During open hours, your catering staff must carry their ID badges in full view;
• Trading on catering services is strictly prohibited anywhere in the exhibition hall. If this regulation is
breached, the offender will be fined R$660 by Aranda.
To register the catering supplier of your choice, please use form F06 (Appointing Hired Service Providers) by
August 14.
Note: If for some reason you fail to register your Hired Service Provider through our online forms, they can
still register directly with CAEX (Exhibitor Help Desk) or CAPS (Service Provider Help Desk). To do so, they must
show an authorisation to supply services to you, printed on your letterhead paper
12 SECURITY
12.1 Official Security
We strongly recommend hiring a watchman, particularly for night duty, so your goods and items are
protected. Only properly registered and accredited watchmen can remain in the exhibition hall after 10pm.
Hiring a watchman for your booth is not mandatory, but advisable. We recommend the watchmen from the
official security provider to avoid hiring unqualified and potentially dangerous people. In order to help
exhibitors, and especially to hinder the entry of non-accredited watchmen who try to push their services and
inconvenience exhibitors, Aranda has bought a package form the official security company provider, which
benefits all exhibitors by only hiring watchmen who are duly registered with the Federal Police Control of
Private Security (DELESP).
To register your Hired Cleaning service, please use form F07.1 (Hiring Official Services – Security) by August
10. ID badges for this service are free of charge
• Exclusive watchman package: R$3,600 (August 25–29, from 8pm to Noon next day). Service ends at Noon
on August 29.
• Single 12-hour period: R$750 (8am to 8pm, or 8pm to 8am). Only on days outside the package.
12.2 Hired security
You may opt to independently outsource a security service. However, the advice of the Brazilian Federal Police
is to avoid hiring unregistered companies as well as unqualified or dangerous individuals, or even registered
companies who are nevertheless in breach of DELESP regulations. Therefore, Aranda may register a security
company independently hired by you, as long as they meet those regulations. To review them, please
download: http://www.pf.gov.br/servicos/seguranca-privada/servicos/guia-de-
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transporte/moduloformulario.doc
The documents below must be submitted:
• the service contract;
• a copy of employees’ registration forms or badge-type ID;
• a letter introducing both the security company and the assigned watchman;
• a copy of the watchman’s ID and work papers;
• the watchman’s background certificate for the last 30 days;
• the watchman’s valid security certificate;
• your authorisation to supply services to you, printed on your letterhead paper.
To register the security provider of your choice, please use form F06.1 (Appointing Hired Security Providers)
by August 14.
If you have opted for outsourcing a security provider, you must follow the procedures below:
• Verify that the outsourced company meets all legal requirements above;
• Pay the R$330 fee per ID badge for each outsourced watchman;
• During open hours, your watchman must remain inside your booth and can only move around the exhibition
hall if escorted by an official security guard.
ID badges for watchmen may be collected at CAEX (Exhibitor Help Desk) or CAPS (Service Provider Help Desk)
located behind the Green Hall office, from 1pm on August 22 upon proof of payment, presentation of photo
ID, and approval of the documentation by the official security director
Trading on security services is strictly prohibited anywhere in the exhibition hall. If this regulation is breached,
the offender will be fined R$670 by Aranda.
Warning: Failure to comply with the requirements listed above may result in your full responsibility for fines
and consequences that Aranda may suffer from the Ministry of Justice or any applicable court of jurisdiction.
You may also be deemed co-responsible for labour obligations towards your watchmen. Therefore, you are
advised to require the security company to provide:
• their social contract, in order to prove that it is a legal company;
• their watchmen’s payroll;
• a certified copy of Employment Fund (FGTS) payment;
• information on Social Security (GFIP).
Thus, in the event of labour disputes, you will have sufficient grounds to protect your interests.
13 LEGAL REQUIREMENTS
13.1 Smoking ban
São Paulo State’s 2009 law 13,541 bans any kind of smoking in any public place which is totally or partially
closed by walls and roofs.
Anyone found to be breaching or to have breached this law inside the Venue’s premises at any point during
the event cycle will be asked to leave and their ID badge will be confiscated or invalidated permanently.
13.2 Alcohol and minors
São Paulo State’s 2011 law 14,592 prohibits selling, supplying, offering or providing alcohol to people under
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14 SAFETY STANDARDS
14.1 Regulatory Norms (NR) and Technical Standards (NBR)
CLT (Labour Laws)
Art. 184: Machinery and equipment must be fitted with devices for starting and stopping as well as any other
devices that may be necessary for the prevention of workplace accidents, especially regarding the risk of
accidental activation.
§ 1º No machinery or equipment that fails to meet the requirements set forth in this article may be
manufactured, imported, sold, leased or used.
NR-12: Workplace Safety with Machinery and Equipment
This Regulatory Norm establishes several safety-related procedures.
For a downloadable file on the NR-12, please visit the Ministry of Labour and Employment website:
http://www.mte.gov.br/imagens/Documentos/SST/NR/NR12/NR12.PDF
The 1967 law #5.280/67 prohibits any machinery or equipment from coming into the country without
worker’s protection and safety gear required by the Labour Laws. It is recommended that any item should be
in line with the Brazilian Technical Standards below:
NBR NM-ISO 13852: Safe distances to prevent upper limbs from reaching danger zones.
NBR NM-ISO 13853: Safe distances to prevent lower limbs from reaching danger zones.
NBR NM-ISO 13854: Minimum clearances to avoid crushing of human body parts.
NBR NM 272: General protection requirements for the design and construction of fixed and movable
shielding.
NBR NM 273: Principles for design and selection of interlocking devices associated with shielding.
NBR 14152: Functional aspects and principles for designing two-hand control devices.
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More information can be found in the website of the Brazilian Association of Machines and Equipment
Manufacturers (ABIMAQ): http://www.abimaq.org.br/comunicações/deci/Manual-de-Instruções-da-NR-
12.PDF
14.2 Health hazards
Storage: All chemicals that pose a health hazard – paints, greases, corrosive materials, powders and liquids –
must be kept in safe containers and handled with adequate protection gear so as to prevent damage and
injury to anybody in the booths, the common areas and the exhibition hall as a whole.
14.2.1 Required personal protection gear
Glaziers: anti-slip rubber gloves.
Painters: rubber gloves and inhaling masks.
Electricians: elbow-high insulating rubber gloves and shoes with insulating soles.
Cleaners: leather or rubber gloves and closed shoes.
During set-up and take-down, the Fire Brigade will be monitoring workers for the required protection gear.
14.3 Gases: Nitrogen and Oxygen
Because nitrogen and oxygen are non-toxic and non-flammable gases, their use is allowed inside the
exhibition halls, with the following restrictions:
• They must be stored in suitable containers.
• Their related equipment must be installed and operated by proven qualified personnel following applicable
procedures.
• The ART for design and installation of the gas system is required as well as the certificate of compliance and
civil liability signed by the engineer in charge.
• Among the standards and procedures required, we emphasise the following:
• Use these gases in well ventilated areas only.
• Do not drag or roll cylinders along the floor; always use a suitable trolley for moving.
• Do not subject cylinders to mechanical blows, especially by or on electrified equipment.
• Do not use damaged cylinders.
• Use a control valve in the output pipe to prevent the return of gas into the cylinder.
• Tanks must be operated in accordance with the manufacturer’s instructions, or those of the supplier.
• Do not attempt to repair tanks or modify their operation.
• Protect cylinders against physical damage.
• Store in a dry and well ventilated area away from circulation areas.
• Do not allow room temperature to exceed 52°C.
• Cylinders must be stored upright and secured from falling over.
• Store full cylinders separately from the empty ones.
• Keep at least one fire extinguisher near cylinders.
• Necessary changes can only be made in the hours before or after the day’s open hours.
14.4 Hazardous Substances
Corrosive products of any kind or group are prohibited.
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