NAME: MUBARAK SULEIMAN

REG NO: OTM14/14324

DEPT: OFFICE TECHNOLOGY AND MANAGEMENT STUDIES
COURSE: PERSONNEL MANAGEMENT & HUMAN RESOURCES
TITLE: ASSIGNMENT
QUESTION: Why are the employers concerned about the
personal characteristics and professional competence of their
staff ?,
INTRODUCTION
Defining an employer's duty of care We often talk of an
employer's' duty of care to their employees. But just what does
this duty consist of employers have a duty of care to their
employees, which means that they should take all steps which
are reasonably possible to ensure their health , safety and
wellbeing .
CONCERNED OF THE EMPLOYERS
Demonstrating concern for the physical and mental health of
your workers should not just be seen as a legal duty - there's a
clear business case, too. It can be a key factor in building
trust and reinforcing your commitment to your employees, and
can help improve staff retention, boost productivity and pave
the way for greater employee engagement.
LEGALLY EMPLOYERS
Legally, employers must abide by relevant health & safety and
employment law, as well as the common law duty of care. They
also have a moral and ethical duty not to cause, or fail to
prevent, physical or psychological injury, and must fulfill their

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responsibilities with regard to personal injury and negligence
claims.
REQUIREMENTS UNDER AN EMPLOYER
Requirements under an employer' is duty of care are wide-
ranging and may manifest themselves in many different ways ,
such as: Clearly defining jobs and undertaking risk
assessments Ensuring a safe work environment Providing
adequate training and feedback on performance Ensuring that
staff do not work excessive hours Providing areas for rest and
relaxation Protecting staff from bullying or harassment, either
from colleagues or third parties Protecting staff from
discrimination Providing communication channels for
employees to raise concerns Consulting employees on issues
which concern them.
An employer can be deemed to have breached their duty of
care by failing to do everything that was reasonable in the
circumstances to keep the employee safe from harm.
Employees also have responsibilities for their health and
wellbeing at work - for example, they are entitled by law to
refuse to undertake work that it safe without fear of
disciplinary action. Acas training and business solutions
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format or medium for research, private study or for internal

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circulation within an organization, subject to accurate
reproduction.
COMPETENCE OF GOOD EMPLOYERS
Competencies Good and professional employees know their job
roles inside and out. The most valuable employees understand
more than just their jobs; they understand the industries in
which their companies operate, the way in which their
companies functions in big picture terms and the way in
which their individual job roles contribute to the success of
their firms.
LEARNING
Believe it or not, learning is a skill that itself must be learned.
Not every employee knows how to seek out information or
advice on her own to master competencies required on the job.
Good and professional employees soak up new information
like a sponge when it is given to them and can handle
researching and retaining information on their own when they
need to.
REFERENCES
1. ^ Collin, Audrey (1989). Managers’ Competence: Rhetoric,
Reality and Research. personnel Review, 18, 6, pp. 20 - 25
2. ^ "Professor Hubert Dreyfus"(2000) . berkeley.edu .
3. ^ Raven, J., & Stephenson, J. (Eds.). (2001). Competency in
the Learning Society. New York: Peter Lang.
4. ^ "CBM Training, Dubai" . HRSG .
5. ^ http://www.ihrdc.com/ Competency Management
6. ^ "IBM Talent and workforce management" . kenexa.com .