Professional Documents
Culture Documents
Business Mutuma
Business Mutuma
TEL: 0790042241
EMAIL: mutumalivio@gmail.com
BUSINESS LOGO:
TECHNOLOGY
i
DEDICATION
I dedicate this business plan to my family members
ii
ACKNOWLEDGEMENT
I highly acknowledge the good work of my lecturer Mr. kamwara who worked passionately and
tirelessly to ensure that I did my work effectively and successfully.
iii
Table of Contents
DECLARATION..............................................................................................................................i
DEDICATION................................................................................................................................ii
ACKNOWLEDGEMENT..............................................................................................................iii
EXECUTIVE SUMMARY.............................................................................................................1
CHAPTER 1....................................................................................................................................2
1.8 INDUSTRY...........................................................................................................................4
1.9.1 GOALS...........................................................................................................................4
1.9.2 OBJECTIVES.................................................................................................................5
iv
1.10.2 GROWTH PLAN.........................................................................................................5
CHAPTER 2....................................................................................................................................6
2.0 INTRODUCTION.................................................................................................................6
2.1 CUSTOMERS.......................................................................................................................6
3.0 INTRODUCTION.............................................................................................................9
3.3.0 Recruitment...................................................................................................................10
3.3.1 Training.........................................................................................................................10
3.3.2 Promotions....................................................................................................................11
v
CHAPTER 4..................................................................................................................................13
4.0 INTRODUCTION...............................................................................................................13
4.4.2 Safety............................................................................................................................15
CHAPTER 5..................................................................................................................................16
FINANCIAL PLAN......................................................................................................................16
5.0 INTRODUCTION...............................................................................................................16
5.2 PRE-OPERATIONALCOST..............................................................................................16
vi
5.6 PROFORMA INCOME STATEMENT..............................................................................19
5.9 REFERENCES....................................................................................................................26
vii
EXECUTIVE SUMMARY
Smart technological solutions are a business located at Meru county Makutano town along Maua
Nanyuki highway. The business is expected to commence its operations by December 2023. The
ownership shall be sole proprietorship with the owner the cooperative bank as a source of
financial capital and other requirements. As an entry strategy the business is expected to begin
with few equipment and upgrade to higher equipment in the long run.
The business is expected to enjoy large market share in the area since it will be one of its kind.
The business shall have both individual and group customers. Individual customers shall be
parents in the area and the students. The fee shall be very affordable for clients at all level.
The organization structure of the business shall be consisted of the director, who shall be the
owner of the business, the general manager, computer analyst and the staff. Each personnel of
the business shall be allocated different roles depending on the clients demand. Recruitment
process shall be done in a formal manner with highest level of integrity. Remuneration shall be
based on merit and duties performed by individual staff. The owner shall acquire all the required
legal documents for operations.
The owner shall acquire the necessary production facilities for the business before the
commencement of operations. The management shall ensure that all the staff members are paid
their dues on consistency basis so as to boost their morale. The operations process shall be
structured in a way that ensure effective flow of activities in the business The business shall
analyze all the factors that are likely to affect it.
The business shall acquire enough financial resources so as to kick start operations. The owner
shall determine the working capital, cash flow projections, profits and loss accounts and the
balance sheets projection of the business. The owner shall also establish the financial ratios that
can be used to measure the performance.
1
CHAPTER 1
Gitoro day
MIBS Cyber
Makutano Secondary
College
Market
2
Business address
Smart Technological solutions
P.O Box 81
Meru
Tel; 0790042241
EMAIL:mutumalivio@gmail.com
3
1.6 PRODUCT AND SERVICES
The intended business will provide good products and proper services to the customers
The products will be selling of laptops, computers, phones, CCTV’S and there will also be
services of repairing laptops, phones, and the CCTV’S. The business will be different types of
computers like mainframe computers, workstation computers and minicomputers. There will be
also Hp laptops, Samsung laptops, apple laptops and wireless CCTV’S and IPhone, Samsung
phones, techno phones. There will be offers for customers who will get more products and
services. The customers will enjoy the benefits
1.8 INDUSTRY
The business falls under the computer retailing and phones retailing. The computer and phones
retail industries produce high quality products which puts them above other industries in the
country. The industry has future of improving the technologies of productions and good
products. The industry is growing because it improves its products by advancing them after
every year. The industry also advertises and markets the products.
Characteristics of the industry
it is the engine of the economic growth
flexibility for customers
affordable advertising and marketing
1.9.1 GOALS
To open more branches around the country and other countries
To become a bog leader of different business and make more profits
4
1.9.2 OBJECTIVES
To expand the business
To grow the profit being earned
To increase the services being offered
To attract a large number of customers
5
CHAPTER 2
2.0 INTRODUCTION
Smart Technological solutions will ensure the customers are provided with good and high
products. The business will also monitor the weaknesses and strength of the competitors in order
to capitalize them. The business will sell the products and services are advertised well to attract
customers.
The business will price its products and services at affordable prices. There will be good sale
tactics to attract customers by treating them well and create good relationship with the
customers. The business will have good distribution strategy by selling to them directly.
2.1 CUSTOMERS
The business aims at selling products and services to individuals and institutions around
Makutano town in Meru County and the nearing Meru main town. The majority of the customers
will be people and the institutions around the area of the business. For instance Meru National
Polytechnic, Meru institute of business studies and other institutions needing products and
services in the area. The customers will be looking for advanced products and good services
which the business will be providing for example selling of wireless CCTV’S and advanced
laptops. The products and services will help the customers a lot because the products being sold
in the business are non-compared with the others being sold around.
The business will be selling products to the individuals, institutions and retailers around. The
position of the business will be very convenient for customers in Makutano town.
6
After penetration
Kwavonza Kilimani Jirani smart Smart Total
technologica
l
Sales 80000 110000 60000 70000 250000
Market share 25% 34.37% 24% 21.88% 100%
2.3 COMPETITION
Name of the Assets Sales Market share Profit
business
Kwavonza 290000 350000 29.66% 800000
Kilimani 410000 530000 44.92% 110000
Jirani smart 220000 300000 25.42% 60000
Sales
kwavonza
kilimani
jirani smart
smart technological
7
employees with enough products to products and offer
skilled personnel sell to the customers good services
10 Have enough supply Employees have no Have skilled
of products and offer skilled personnel employees.
good services.
PROMOTION METHODS.
After service offer
As a beginning business we will offer free services like repairing of computers and laptops to our
first customers. This will attract more customers.
8
Income of the clients targeted.
Prevailing market prices
Cost of the products
Nature of the competition
The business will set the actual selling price of the products by adding 18% to the
products. Credit will be offered to loyal customers with an interest of 10% per month.
There will be a cash discount when one pays promptly. The business free installation of
CCTV’S and warrant after every purchase.
3.0 INTRODUCTION
Smart technological solutions will be managed by the owner. The business will ensure good
management and good training of the employees with the needed requirements. There will be
also legal requirements needed in the business.
3.1 MANAGEMENT TEAM
Smart Technological Solutions will be managed by the owner of the business who will be Livio
Mugendi. The business manager has a degree in information and communication technology.
The professional qualifications of the manager are;
Good communication skills
Professional experience
confidence
Good time management skills
9
certificate in the products
accounting Assisting in
Should have at preparation of
least two years budget records
of experience
3.3.0 Recruitment
Recruitment of employees will be on academic qualifications and experience. The business will
advertisement the post and the candidate apply to the management then the applicant will be
shortlisted and the candidate will be called for an interview. Candidates who qualify will be
placed to respective job.
3.3.1 Training
The employees will be trained on the job training on the job training the employees will be
trained while still working. They will be shown how to create interpersonal relationship and
public relation
3.3.2 Promotions
Promotion will be on individual experience and the ability to work and coordination with other
workers also at minimum supervision loyalty and credibility will form a great consideration
when promoting the workers
10
3.4 Remunerations and incentives
The employees will work for nine hours per day this is from 7:00am-6:00pm , they will be paid
monthly and also an extra hour will be considered the employees will be offered annual leave
day off sick leave as a way of motivating them the employees will be expected to work under
minimum or no supervision at all.
11
3.7 General Organization
There will be staff updates in the morning before work starts and in the evening work on any
issue arising
Manager
Accountant Supervisor
Sales person
Technician
12
CHAPTER 4
4.0 INTRODUCTION
Smart technological solutions is intending to deal with high quality products and on affordable
prices , the business will deal with computers, laptops .cctv’s , phones and services of repairing
the products
Managers office
Entrance Shelves Tables
with a computer
Shelves
13
4.3 Production Process
14
4.4 Regulations affecting operation
4.4.2 Safety
The employees will be provided with dust coat. The business will pay an insurance to ensure the
employees are safe. There will be CCTVs cameras to monitor around and ensure safety in the
business. There will be padlocks with alarms to ensure everything is safe.
15
CHAPTER 5
FINANCIAL PLAN
5.0 INTRODUCTION
The owner will be cautious as far as finances are concerned to ensure smooth and well
running of the business. the owner will ensure and keep good record of the business.
5.2 PRE-OPERATIONALCOST
ITEM AMOUNT
Rent 15000
Electricity 10000
Building and renovations 8000
Advertisement 4000
License 9000
Account opening fee 2000
Insurance 10000
Water 2000
Total 60000
YEAR ONE
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total
Cash inflow 200000 240000 290000 450000 240000 105000 200000 178000 190000 470000 350000 290000 3203000
Cash sales 290000 200000 170000 120000 118000 780000 640000 280000 100000 120000 420000 150000 3388000
Debtors 40000 70000 110000
Cash at hand 50000 74000 60000 52000 80000 78000 82000 91000 76000 75000 91000 9500 904000
Total cash 290000 350000 300000 470000 260000 310000 290000 190000 300000 480000 370000 390000 4520000
inflow
Cash outflow 90000 110000 10000 40000 10000 205000 90000 12000 110000 10000 20000 600000 1307000
purchases 120000 150000 130000 110000 105000 150000 140000 144000 175000 119000 121000 180000 1644000
Salaries 50000 50000 50000 50000 50000 50000 50000 50000 50000 50000 50000 50000 600000
Rent 15000 15000 15000 15000 15000 15000 15000 15000 15000 15000 15000 15000 180000
Electricity 1000 1090 2000 2050 2010 1500 1300 1500 1500 2000 1350 1400 18700
Advertisemen 4000 3000 5000 3000 7000 5000 4000 6000 4000 4000 7000 5000 57000
t
License 9000 9000
Renovation 5000 7000 8000 9000 29000
Insurance 10000 10000
Transport 2000 3000 1000 1000 3000 1500 1500 1000 1500 2000 2000 2500 22000
Opening 5000 5000
account
Miscellaneous 1400 1350 1270 1300 1530 1590 600 1430 1100 1250 1340 1200 15360
Telephone 500 900 850 930 8810
Water 1000 900 700 750 730 725 690 800 850 870 910 1000 9925
Loan 170000 50000 220000
Total cash 90000 110000 10000 40000 10000 205000 90000 12000 110000 10000 20000 60000 767000
outflow
Net cash 200000 240000 290000 450000 240000 105000 200000 178000 190000 470000 350000 290000 3203000
Cumulative 200000 190000 300000 340000 250000 200000 110000 150000 120000 170000 180000 90000 2300000
cash
17
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total
Cash inflow 190000 200000 300000 174000 92000 110000 250000 510000 133000 100000 260000 250000 2569000
Cash sales 180000 290000 150000 300000 420000 310000 220000 188000 500000 350000 230000 400000 3538000
Debtors 70000 50000 120000
Cash at hand 95000 70000 100000 130000 150000 78000 480000 150000 210000 330000 150000 220000 2155000
Total cash 100000 90000 180000 158000 58000 44000 150000 210000 94000 52000 138000 144000 1418000
inflow
Cash outflow 90000 110000 120000 16000 34000 66000 100000 350000 39000 48000 122000 106000 1295000
purchases 130000 170000 95000 100000 210000 171000 190000 240000 210000 220000 200000 310000 2246000
Salaries 50000 50000 50000 50000 50000 50000 50000 50000 50000 50000 50000 50000 600000
Rent 15000 15000 15000 15000 15000 1500 15000 15000 15000 15000 15000 15000 180000
Electricity 1000 700 1500 4000 1000 600 4000 5000 4500 6000 6100 3000 37400
Advertisemen 5000 2000 4000 4000 4500 4500 4000 3000 5000 5000 7000 4800 52000
t
License 9000 9000
Renovation 7000 15000 110000 1000 1000 1500 2000 4000 1500 4000 5000 5000 165000
Insurance 10000 10000
Transport 500 400 700 500 400 400 670 690 700 750 720 900 7330
Opening 5000 5000
account
Miscellaneous 1580 1700 1590 1400 9000 1900 29870
Telephone 400 600 650 640 700 800 6740
Water 1000 700 1200 1340 1400 1100 1320 1450 1000 800 650 980 12940
Loan 400000 500000 420000 350000 300000 450000 200000 150000 230000 410000 300000 450000 4160000
Total cash 45000 60000 78000 90000 30000 28000 78000 180000 52000 21000 70000 92000 1237000
outflow
Net cash 45000 30000 102000 68000 28000 12000 72000 30000 42000 31000 60000 52000 572000
Cumulative 150000 100000 95000 110000 150000 95000 220000 110000 95000 78000 200000 95000 1498000
cash
Year two
Year Three
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total
Cash inflow 180000 210000 300000 330000 370000 190000 230000 510000 430000 79000 220000 340000 3389000
Cash sales 150000 170000 145000 360000 81000 180000 90000 60000 100000 200000 300000 420000 2984000
Debtors 65000 50000 115000
Cash at hand 90000 70000 65000 100000 150000 180000 200000 150000 180000 250000 100000 180000 1715000
Total cash 30000 110000 130000 120000 120000 112000 140000 360000 230000 34000 70000 150000 1912000
inflow
Cash outflow 150000 100000 170000 210000 250000 78800 90000 150000 200000 45000 150000 190000 1783000
purchases 80000 90000 100000 78000 82000 55000 62000 130000 150000 120000 180000 200000 1327000
Salaries 50000 50000 50000 50000 50000 50000 50000 50000 50000 50000 50000 50000 100000
Rent 15000 15000 15000 15000 15000 15000 15000 15000 15000 15000 15000 15000 180000
Electricity 1000 2000 1500 700 2000 3000 2200 3000 900 650 730 900 15580
Advertisement 7000 4000 5000 6000 5000 6500 7000 4000 3000 4500 7000 5000 64000
License 90000 9000
Renovation 8000 5000 4500 7800 6200 4300 50000 2200 6000 4800 5200 8000 112000
Insurance 10000 10000
Transport 700 900 1500 2000 700 2000 2200 1500 900 1000 1200 1900 16500
Opening 5000 5000
account
Miscellaneous 1400 1580 2000 9000 8000 15000 22000 21000 22000 16000 45000 10000 243980
Telephone 650 920 700 500 450 430 422 470 495 530 580 570 6717
Water 500 700 600 600 900 580 790 900 900 650 720 810 7150
Loan 9000 90000 110000 9000 100000 90000 27000 9000 70000 82000 40000 10000 726000
Total cash 10000 50000 70000 68000 50000 60000 70000 55000 100000 10000 30000 90000 663000
outflow
Net cash 20000 60000 60000 52000 70000 52000 70000 305000 130000 24000 40000 60000 943000
Cumulative 1400000 100000 150000 180000 60000 10000 110000 118000 210000 112000 90000 150000 1430000
cash
Cumulative
cash
18
Net cash 3203000
Year 1
19
Tax =15/100*3447415
= 517,112.25
Year 2
Tax =15/100*2842460
= 426,369
20
Year 3
Item Amount ksh Amount Ksh
Total sales 2,984,000
Debtors 115,000
Cash in hand 1,715,000
Total income 3,256,000
Cost of goods sold
Opening stock
Purchases 1,327,000
Total cost of goods sold 1,327,000
Gross profit 1,729,000
Expenses
Salaries 600,000
Rent 180,000
Electricity 15,580
Licenses 9,000
Renovations 112,000
Insurance 10,000
Transport 16,500
Miscellaneous 172,980
Water bill 7,150
Opening account 5,000
Loan 726,000
Total expenses
Net profit 1,854,210
Total expenses
Net profit
Tax @ 15%
Net profit
YEAR 1
21
Stock 2,500,000
Fixed assets Long term
Computers 900,000 liabilities
Furniture 190,000 7 year loan 2,200,000
Chairs 200,000
Cctvs 150,000
Wi-fi 110,000
Year 2
Year 3
22
5.8 BREAK EVEN -ANALYSIS
Annual sales
Year 1
3,388,000
= 48.43%
48.43
=22,333.78
23
Year 2
3,838,000
= 33.81%
33.81
=73,331.56
YEAR 3
24
Variable fixed expenses
2984000
= 44.43%
44.43
=38558.41
25
ii.
Owners
5.9 REFERENCES
Lecturer notes
26
27