Benq Joybook Lite U101c 20090609 083538

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Release Notice

‰ Product System (PS)

Part No.: 9H.E01AS.T01 Rev.: 0

Subject: B501 Service Manual Doc. No.: DHU100-BTW22822281-B501


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NB DHU100 JBK Joybook Lite U101 BLACK


Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

Product Service Manual – Level 2

Service Manual for BenQ:


Joybook U101

Version: 001
Date:2008-07-22

Notice:
For RO to input specific “Legal Requirement” in specific NS regarding to responsibility and liability statements.
Please check BenQ’s eSupport web site, http://esupport.benq.com, to ensure that you have the most recent version of this
manual.

1
Form No: QMS-PM-07-02(20070917)
First Edition (July, 2008)
© Copyright BenQ Corporation 2006. All Right Reserved.
Release Notice
‰ Product System (PS)

Part No.: 9H.E01AS.T01 Rev.: 0

Subject: B501 Service Manual Doc. No.: DHU100-BTW22822281-B501


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NB DHU100 JBK Joybook Lite U101 BLACK


Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

Index

Level 1
Specifications……………………………………………………………………………3

Level 2
Disassembly/ Assembly………………………………………………………………..48

Cosmetic / Appearance / Alignment Service………………………………………………….64

Visual Inspection & Cleaning……………………………………………………………73

Circuit Board and Standard Part Replacement………………………………………85

Troubleshooting…………………………………………………………………………88

Appendix 1 – Screw List Torque………………………………………………………………116

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Form No: QMS-PM-07-02(20070917)
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NB DHU100 JBK Joybook Lite U101 BLACK


Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

Specifications

(a)
Category Specification
1. Form factor Width: 188.9mm
Length: 258 mm
Front End : 28 mm
Rear End: 32mm
2. Display size/resolution AUO 10.1” wide Screen (16:9, WSVGA: 1024X576), B101AW01 V0 VESA
LVDS TFT LCD with LED backlight.
3. Weight Under 1.2kg with 3 cell battery
4. ID (1) Meet both consumer and commercial markets
(2) BenQ ID team is able to modify the ID proposals provided by supplier.
(3) IMR process in LCD cover
5. CPU (1) Intel Atom /N270(FSB=1.6GHz/800MHz/C-0 core/2.5 W)
Configurable NOTE:
(1) Supplier needs to support CPU transition and version migration by
following Intel’s roadmap, including special SKU promoted by Intel, e.g.
Tj85.
(2) Thermal design must meet 100% of TDP specified by CPU vendor,
refer to “BenQ Joybook Reliability Standard Test Plan”

(3) The Supplier shall provide BenQ with the wattage capability of the
proposed thermal solution.
6. Core Logic (North Bridge Intel Diamondville 945GSE + ICH7-M
+ South Bridge)
7. Graphics Chip/Graphics
Memory Intel GMA950
Factory Option
8. System BIOS 8Mb, boot block, Shadow RAM support

9. USB USB 2.0 supported by ICH7-M

3
Form No: QMS-PM-07-02(20070917)
Release Notice
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Part No.: 9H.E01AS.T01 Rev.: 0

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NB DHU100 JBK Joybook Lite U101 BLACK


Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

Category Specification
10. KBC ITE8512E embedded
Supported A20Gate
11. Audio Realtek ALC269

12. Speaker (1) Internal high-quality with at least typical 1.5W-output stereo speakers
(x 2 pcs)
(2) Frequency Response of speakers is 400Hz – 20KHz (音箱 Fb)
(3) Speaker Output Level is 80 db ± 3 db (dBSPL @ rated power @ 0.5M)

13. Microphone Internal digital MIC on camera module x 1


14. Main Memory (1) 512 MB on board DDRII memory (Optional)
Configurable (2) One 200-pin SO-DIMM slots for memory expansion
End User Replaceable (3) Single Channel DDRII supported
Up to 1.5 GB Max memory( On board 512 MB + 1GB SODIMM) supported
15. HDD (1) 2.5"/ 9.5 mm-height Hard Disk Drives with SATA interface
Configurable (2) HDD capacity: 80/160 GB
End User Replaceable (3) 5400 rpm supported
NOTE: Mechanical design should be easily accessible and replaceable due to
the serviceability.
16. SSD Support PATA 4G ~ 16G SSD
Configurable
End User Replaceable
17. Mini-Card Slot Internal PCI-Express Mini Card(one slot) & PCI-Express Half Mini
Card(one slot)
18. Memory Card Reader (1) 4-in-1 Memory Card Reader is required for supporting SD (SD2.0
included)/MMC/MS/MS Pro. by Realtek RTS5158E controller(USB
interface)
(2) Push-push-type design is required for card ejection.

4
Form No: QMS-PM-07-02(20070917)
Release Notice
‰ Product System (PS)

Part No.: 9H.E01AS.T01 Rev.: 0

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NB DHU100 JBK Joybook Lite U101 BLACK


Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

Category Specification
19. Standard I/O Ports & (1) RJ45 x 1 (without LED)
connectors
(2) DC-in Power jack x 1 (2.5 phi)
(3) CRT x 1
(4) USB 2.0 x 3
(5) Microphone jack x 1
(6) Headphone Jack x 1
(7) 4-in-1 card reader (MS/MS Pro /MMC /SD) x 1
NOTE: I/O ports locations shall be defined by BenQ ME/ID/UI
specifications.
20. Security Kensington Lock port x1
NOTE: Its location shall be defined by BenQ ME/ID/UI specifications.
21. LAN RealTek RTL8102EL(10/100) LAN (On Mother Board solution)
22. WLAN QMI EM108 (9WEM108QCE00Q) WLAN 802.11 B/G,
Configurable
End User Replaceable
Factory Option
23. Bluetooth QBT400UB01P1 Bluetooth 2.1+EDR Module
Configurable
Factory Option
24. Antenna (1) Two 802.11 b/g (2.4GHz/5GHz) antenna is designed in the display bezel
(2) Printed PCB Antenna Bluetooth module
25. Webcam QCM13E CMOS type Camera module with D-MIC

26. Pointing Device Synaptics TM001076-007


27. Keyboard AEJR1x00010
Configurable US version: 100 keys
End User Replaceable UK version: 100 keys
28. Buttons Power button with Blue/Amber LED indicator.

5
Form No: QMS-PM-07-02(20070917)
Release Notice
‰ Product System (PS)

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NB DHU100 JBK Joybook Lite U101 BLACK


Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

Category Specification
29. LED Indicators System status LED indicators:
(1) WLAN/ Bluetooth (Blue + Amber color)
(2) Power On/Off/Suspend (Blue+ Amber color)
(3) Battery (Blue+ Amber color)
(4) HDD (Blue color)
(5) Number Lock (Blue color)
(6) Caps Lock (Blue color)
30. Battery Simplo Li-Ion (3cell/11.1V/2400mAH)
Configurable NOTE:
End User Replaceable Battery cell should retain 70% capacity after 300 charge/discharge cycles.
31. RTC battery As for serviceability, the design shall be easily accessible and replaceable.
End User Replaceable Rechargeable battery
Model: ML1220
Voltage: 2.5-3.0V
Capacity: 14mAh
Vendor: Maxell
32. AC Adapter Inlet 3p, 19V/40W, w/o LED, w/o PFC
End User Replaceable NOTE: DC-in jack dimension shall be compatible with BenQ-developed AC
adapters.
Input: AC100 – 240V, 50/60Hz
Output: 19V, 40W Max
Color: Black
33. Thermal solution Support Atom 2.5W, Discrete platform @Ta =35C
34. Power management (1) ACPI 3.0 / with Intel Speed Step
(2) C1 , C2 , C3 , S0 , S1, S3 , S4

35. Operation System (1)Microsoft Genuine Windows® XP


Compliance (2) Linpus Linux

36. Hardware, Reliability, and Follow BenQ standard specification


Compatibility Test
Specification
37. Appearance Inspection Follow BenQ standard specification
Specification

6
Form No: QMS-PM-07-02(20070917)
Release Notice
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Part No.: 9H.E01AS.T01 Rev.: 0

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NB DHU100 JBK Joybook Lite U101 BLACK


Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

7
Form No: QMS-PM-07-02(20070917)
Release Notice
‰ Product System (PS)

Part No.: 9H.E01AS.T01 Rev.: 0

Subject: B501 Service Manual Doc. No.: DHU100-BTW22822281-B501


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NB DHU100 JBK Joybook Lite U101 BLACK


Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

1. Applicable Documents

• ACPI 3.0 • PXE 2.1

• PCI 2.2 • Windows logo program 2.1a

• SMBIOS 2.4 • INT 13h Extensions

• PCI Bus Power Management Interface • PnP BIOS 1.0a


Specification
• USB Specification 1.1&2.0
• CD-ROM Boot Specification V1.0
• Microsoft MDA 2006
• Simple Boot Flag 1.0 (S3 resume in 5 secs, S4 resume in 25
secs and POST in 10 secs)
• Boot Block
• DDR2
• HD Audio 1.0
• Support SLP 2.0 (ACPI_SLIC table)
• PCI-Express 1.0a
• WLP 3.7 or newer (Total system S3
resume time, from system wake event
until resume complete, as measured
by Windows system tracing,

8
Form No: QMS-PM-07-02(20070917)
Release Notice
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NB DHU100 JBK Joybook Lite U101 BLACK


Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

2. Applicable Documents
2.1 H/W Requirements
The picture shows the Joybook U101 System architecture (Block Diagram)

„ Chipset/Component specifications
CPU (Intel Atom Processor)
Functions Description Remark
Package 437-pin Micro - FCPGA; 45 nm
Features - Dual Core Processor
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Form No: QMS-PM-07-02(20070917)
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NB DHU100 JBK Joybook Lite U101 BLACK


Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

- 32K byte instruction cache , 24-K byte write-back data


cache
- 512K second level cache
- Data prefetch logic
- Supports Streaming SIMD Extension 2(SSE2) and
Streaming SIMD Extension 3(SSE3)
- 533 Mhz, source-synchronous front side bus
- Advanced power management features including Enhanced
Intel SpeedStep technology
- Digital temperature sensor
- Execute Disable bit for enhanced security
Voltage Core = VID driven following IMVP-VI
VCCA = 1.5V
VCCP = 1.05V

North Bridge (Intel 945GSE)


Functions Description Remark
Package 998-pin FCBGA package 27mm X 27mm
Voltage 1.05V core, 1.5V,1.8V, 3V
Features - 533/ MHz Processor host bus supports
- Integrated SDRAM controller up to 1GB SODIMM & 1GB
on board RAM support
- Intergated SDRAM clock buffer to support SODIMM
- PCI-E interface for 16 lanes support
- DMI Lane Reversal for flexible routing
- Private Hub interface for connection between MCH and
ICH7M

South Bridge (ICH7-M)


Functions Description Remark
Package 652-pin FCBGA package 31mm X 31mm
Voltage 1.05 VCC core and 1.5V with 3.3V CMOS I/O
Features - Upstream DMI interface for access to GMCH/MCH.
- PCI 2.3 interface. (4 PCI Request/Grant pairs)
- PCIE ports. (6 PCIE pairs)
- Integrated Serial ATA host controller and AHCI support.
- USB host interface with support for 8 USB ports

10
Form No: QMS-PM-07-02(20070917)
Release Notice
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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

- 4 UHCI host controllers


- 2 EHCI high-speed USB2.0 Host controller
- HD audio Interface.
- Firmware Hub interface
- Low Pin Count (LPC) interface
- IRQ Contorller
- Enhanced DMA controller, interrupt controller, timers,
RTC
- Power management

Clock Generator (ICS9LPRS365B)


Functions Description Remark
Package 65-pin MLF 9x9mm
Frequency - 166/266 Mhz differential pair for CPU, GMCH-M
- 100MHz differential pair clock for PCI-E
- 96MHz differential pair clock for 945GSE PLL clock
- 48Mhz for USB clock inside ICH7M
- 33Mhz PCI clock for ICH7M, LPC device
- 9 pair SRC for LAN controlle,ICH7M,GM4*,
MiniCard socket.
- 14.31818Mhz for ICH7M

Features Support spread spectrum function, for reducing EMI


Support SM bus interface.

System Memory
U101 supports single channel DDR II 533 SDRAM type. One 200 pin SO-DIMM socket supporting 512MB,
1GB, DDR II SDRAM Module & 512MB on board DDRII SDRAM (Optional). It can achieve total
512MB/1.5 GB system memory.
(Please refer to AVL for BenQ guaranteed SO-DIMM module)
Display Subsystem
U101 supports AUO 10.1” color TFT LCD with LED backlight. The screen format is intended to support
the WSVGA [1024(H) x 576(V)] screen and 262k colors (RGB 6-bits data driver). All input signals are
LVDS interface compatible.
Brightness Requirement:
Min: 30 nits
Max: >= LCD specification
Uniformity: <= LCD specification

11
Form No: QMS-PM-07-02(20070917)
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NB DHU100 JBK Joybook Lite U101 BLACK


Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

Default: Max brightness


Auto Dim: -1 step

LAN (Realtek-RTL8102EL)
Functions Description Remark
Package QFN 64-pin
Power 3.3V & 1.2V
Features - 10/100 Mbps Ethernet
- PCI Express base specification 1.1 compliant
- Descriptor bursting & Caching
- Message Signaled Interrupt
- WOL power management support
- Supports power down/link down power saving

Keyboard controller (ITE8512E)


Functions Description Remark
Package 176-Pin TQFP Package
Power 3.3V operation
Features -16-bit embedded RISC processor
- Host bus interface (KBC, PM)
- PS/2 interface for touchpad
- Hold function
- Shared BIOS memory
- Fully ACPI compliant

Thermal Sensor (GMT-G781)


Functions Description Remark
Packaging SOP 8-pin
Interface Interface I2C bus
Power 3.3V
Features - Two Channels: Measures Both Remote and Local
Temperatures
- No Calibration Required
- SMBus 2-Wire Serial Interface

12
Form No: QMS-PM-07-02(20070917)
Release Notice
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NB DHU100 JBK Joybook Lite U101 BLACK


Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

- Programmable Under/Over temperature Alarms


- Supports SMBus Alert Response
- Accuracy:
±1°C (+60°C to +100°C, remote)
±3°C (+60°C to + 100°C, local)
- 320μA (typ) Average Supply Current During Conversion

BIOS ROM (Winbond W25X80,)

Functions Description Remark


Package SOIC 8-pin
Voltage 2.7V~3.6V
Features Superior Reliability
– W25X80: 8M-bit/2M-byte
– 256-byte per programmable
• Low Power Consumption
(typical values at 14 MHz)
– Single 2.7 to 3.6V supply
– 5mA active current, 1uA power –down(typ)
• SPI interface
• Block-Erase Capability
Sector Erase4 KByte
Block Erase 64K-byte
– Page program up to 256 byte <2ms
– Up to 100,000 erase/write cycles
– 8-Pin SOIC 208mil

Audio CODEC (Realtek-ALC269)


Functions Description Remark
Package 48 pin LQFP
Voltage 3.3V digital and 5V analog
Features - High-performance DACs with 98 dB SNR (A-Weighting),
ADCs with 98 dB SNR (A-Weighting)
- Meets performance requirements for audio on PC2001
systems and Microsoft WLP 2.x
- 2 DAC channels support 16/20/24-bit PCM format for 7.1
13
Form No: QMS-PM-07-02(20070917)
Release Notice
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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

sound playback, plus 2 channels of independent stereo sound


output (multiple streaming) through the front panel output
- 3 stereo ADCs support 16/20-bit PCM format, 2 for stereo
microphone, one for legacy mixerrecording
- All DACs supports 44.1K/48K/96K/192kHz sample rate
- All ADCs support 44.1K/48K/96K sample rate
- 16/20/24-bit S/PDIF-OUT supports 44.1K/48K/96/192kHz
sample rate
- 16/20/24-bit S/PDIF-IN supports 44.1K/48K/96 sample rate
- Up to four channels of microphone array input are
supported for AEC/BF application
- High-quality analog differential CD input
- Supports external PCBEEP input and built-in digital BEEP
generator
- Software selectable 2.5V/3.75V VREFOUT
- Two jack detection pins each designed to detect up to 4
jacks
- Wide range (–80dB ~ +42dB) volume control with 1.5dB
resolution of analog to analog mixer gain
- All analog jacks are stereo input and output re-tasking for
analog plug & play
- Built-in headphone amplifiers for port A/D/F
- 4 GPIOs (General Purpose Input/Output) for customized
applications
- The Class D amplifier is designed to drive speakers with as
low as 4Ω impedance. Its maximum output power is 2.3W
per channel at 5V power supply.
- Power support: Digital: 3.3V; Analog: 3.3V~5.0V

Media card reader controller (Realtek RTS5158E)


Functions Description Remark
Package 48 pin LQFP
Voltage 3.3V single power operation
Features - Compliant with Universal Serial Bus Specification Revision 2.0
- Compliant with USB Mass Storage Class Bulk only Transport
Specification Rev. 1.0
- Support High-speed (480Mbps) and Full-speed (12Mbps) Data
Transfer
- USB bus power operation

14
Form No: QMS-PM-07-02(20070917)
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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

- Support the following memory card interfaces:


TM TM
Secure Digital (SD), MultiMediaCard (MMC),
TM TM
Memory Stick (MS), Memory Stick PRO (MS-PRO)

Half Mini Card Wireless LAN Card( Quanta Wlan 11b/g EM108)
Functions Description Remark
Package Mini Card Type II
Power 3.3V/1.5V
Features - BPSK, QPSK, 16 QAM, 64 QAM, DBPSK, DQPSK and
CCK modulation schemes
-All-CMOS single chip for IEEE 802.11b/g compatible
WLANs
- No external VCOs or SAW filters needed
- Operates in 2.4GHz frequency bands
- Data rates of 1-54Mbps for 802.11g, and 1-11Mbps for
802.11b
- 802.11e-compatible bursting
- Atheros Extended Range feature supported
- PCIe 1.2 (PCI Express Mini Card Electromechanical
Specification 1.2)
- Internal low frequency oscillator for low power sleep mode
- IEEE 1149.1 standard test access port and boundary scan
architecture supported
- Supports Windows XP, Vista

USB Bluetooth Module(Qcom- QBT400UB 01P1 Bluetooth Module)


Functions Description Remark
Package 28mm X 14mm

Power * 3.3V:
* 0.4mA (SLEEP) and 10.4 mA (Transmit)

15
Form No: QMS-PM-07-02(20070917)
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NB DHU100 JBK Joybook Lite U101 BLACK


Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

Features Broadcom BCM2046 ROM Single Chip Bluetooth System


Bluetooth Core Specification version 2.1 compliant + EDR
support
Bluetooth Class 2 output power, multipoint operation with
up to 7 active slaves support
HCI USB transport support with USB version 2.0 full-speed
compliant interface
Printed PCB Antenna on board

Speaker (PB2512KN04-9LB2)
Functions Description Remark
Dimension Dimension: 25x12x7mm
Impedance 4Ω ±15% at 1000Hz
Frequency Range 400Hz ~ 20 KHz
Lowest resonant frequency 800 Hz + 20%
Power Rating Normal 1.5 W; Maximum 2W with enclosure
Output sound pressure level 80 db + 3 db /1.0 Watt.0.5Meter
(S.P.L)

Keyboard(Tech-Way AEJR1x00010)
Functions Description Remark
Dimension 233.8 +/- 0.20 mmx 92.4 +/- 0.15 mmx 4.2 +/-
0.3mm
Weight 60 gram
Pitch 17.2mm
KEY number US version: 100 keys
UK version: 100 keys
Key Stroke (Travel) 1.5 +/- 0.3 mm

Pointing Device (Synaptics- TM001076-007)


Functions Description Remark
Type Synaptics Enhanced Multi-Switch Thin ATP
TouchPad Under 1.2mm Plastic
Physical size 48 X 32.5 mm
Weight TBD
Interface PS2
Power supply voltage 5V
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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

Power supply current 3.0mA nominal operating

AC Adapter:(Delta with 90˚type plug)


40W universal AC adapter 90-264V AC, 47-63Hz
3-wire power cord and DC output cable
Over-voltage protection
Over-current protection: Output shorted without damage
Wire from adaptor to system should be at least 1.8m;
From AC to adaptor at least 1.8m

Input characteristics:
Functions Description
Input voltage 90 ~ 264V AC
Input frequency range 47 ~ 63 Hz
Maximum input AC 1.2A(100VAC,240VAC/2.1A Load)
current
Inrush current No damage

Efficiency >84% @100Vac 40W load

Output characteristics:
Load range Regulation Ripple &
Output Noise
Voltage
Minimum Maximum
18.05V-
+19V 0A 2.1A 350mVp-p
19.95V

Battery
Cell configuration: 3S/1P
SMB Ver. 1.0 Compliant
Nominal Capacity: 2400 mAh
Nominal Voltage: 10.8 volts
Cycle Life :300 cycles (min.) > 70% at 25℃
Charge condition: 0.5C, CC/CV to 12.6V, Discharge condition: 0.5C, CC to 9.0V

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RTC battery: Maxell


Specification : ML1220
Normal capacity 14 mAh
Normal voltage 2.0V~3.0 V
Retain time: > 1.5 years
RTC accuracy:
Specification: ≤ ± 4 Mins/year ≤ ± 5 Secs/wk or ≤ ± 2 Secs/3 days

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2.2 S/W Requirements


„ Application List
Applications with BenQ skins
Adobe Adobe Reader 8
Adobe Flash Player 9 Active X
Arcsoft Arcsoft WebCam Companion3
Arcsoft Arcsoft MiVE
Norton NIS 2009 (60-day free trial)
BenQ Q-Hotkey Manager

„ Supported Industry Standards


Venus is the mobile platform that designed utilizes Intel GM945GSE + ICH7-M chipsets and Intel ATOM
mobile processors. Venus will comply with Windows logo program 2.1a. Venus BIOS will operate
primarily in ACPI mode, and it doesn’t support conventional Advanced Power Management (APM). The
following standards have been determined to provide definite benefits to the end user.

„ System Management BIOS (SMBIOS)


Venus BIOS must support the SMBIOS BIOS Specification version 2.4 (formerly DMI BIOS). Customer
requires only the subset of SMBIOS functions and structures that are listed as required in the SMBIOS
specification, and as required by the PC2001 specification.
Note SMBIOS in Venus must provide 32-bit entry table to be PC99+ compliant, also this is the preferred
method, since Plug and Play interface will eventually go away and new OS do not handle 16-bit interfaces
well.

„ SMBIOS Strings
Type 0: BIOS Information
Field
BIOS Version The BIOS version is defined in the “BIOS Version Numbers”
section of this document

„ SMBIOS SMB Market System Information


Type 1: System Information SMBIOS
Field
Manufacturer BenQ

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Product Name Joybook Lite U101


Version
Serial Number 24 bytes
UUID 16 bytes
The Serial Number string will be stored in the secured data area for use by the SMBIOS interface. The
Serial Number will not be displayed on SETUP menu. The Serial Number is an alphanumeric string of 24
bytes in length. The rule of UUIS is: P/N (10 bytes) + Year (1 bytes) + Week (2 bytes) + series No (5 bytes)
+ model (6 bytes). The following is an example of the string representation of UUID:
98K06C1T0131500001DHU1010.(confirmed by PM)
„ SMBIOS Retail Market System Information
Type 2: Base Board Information SMBIOS
Field
Manufacturer BenQ
Product Name Joybook Lite U101
Version
Serial Number N/A

Version and Date format – 1.xx Month/Day/Year.


Brand field – BenQ .

„ Security
Security features protect the data of machine from unveiled publicly and unauthorized access. BenQ will
provide the security features outlined in this section.
EVP bit : BIOS supports EVP bit for those support EVP bit CPUs. EVP bit is a kind of data execution
protection (DEP) for avoid hacking purpose which needs BIOS, OS and CPU support.

„ Password
BenQ provides a two-level password security scheme stored in CMOS.
z Supervisor password.

z User Password.
The password, if set, is required to gain access to the Setup utility, and to boot the system. The difference
between the two password levels only exists when executing the Setup utility. Using the administration
password to enter the Setup utility allows the user to access all the configurable fields. Whereas using the
user password only allows the user to configure a limited number of fields.
Venus also provides a H/W solution to reset or bypass password. (e.g. remove CMOS battery). Secured
data is kept in CMOS. The entire data structure of secured data in the non-volatile storage must be
verified with a checksum calculation.
Others follow Third party BIOS’ Security specification.
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„ Serial Number (S/N)


The Serial Number string will be stored in the secured data area. The S/N will not be displayed in BIOS
SETUP menu. The S/N is an alphanumeric string of 24 bytes in length. The rule of S/N is: P/N (10 bytes)
+ Year (1 bytes) + Week (2 bytes) + series No (5 bytes) + model (6 bytes). The following is an example of
the string representation of S/N: 99K0502T0131500001DHA550.

„ Model ID String (for SLP)


On BenQ System, it has a specific text string embedded in Memory F000:FFB0h. It will be identified the
model and BIOS version by diagnostic program and flash utility. The format is as below:
B0 B1 B2 B3 B4 B5 B6 B7 B8 B9 BA BB BC BD BE BF
B e n Q H u b B 1

„ System Meter
Venus should provide 3 bytes in CMOS and the default value is 0. It will auto count the hour of usage
when boot to OS. The format is Hour(2 bytes): Min(1 byte)
System cannot reset its value.
„ Debugging
Provide miniPCI debugger interface.
„ Auto Dim
For non Vista OS
The system will support an automatic dimming of the LCD backlight when the AC power
source is NOT available (running on battery power).The user may always manually
increase or decrease the brightness, including to full maximum setting. The current user
setting of brightness (along with current power source) will be saved, and the brightness
setting will be restored to the user’s set level at the next boot or resume. Under AC mode,
if user plugs out AC, it will decrease one step automatically. After user plugs in AC, it will
increase one step. There are two special cases that KBC should take care:
z DC mode and user set to maximum of brightness
Don’t change the brightness level
z AC mode and user set to the minimum of brightness
Don’t change the brightness
„ EC/KBC Interface

Note : SW simulation mode is to cheat EC there is an external device plugged in, and forced toggled to external
device no matter there is really an external device exist or not. In simulation mode, it will override hardware
pin detection function. It will also affect CRT Status bit (54h command). When change back to hardware pin
mode, EC needs to update CRT status again.

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„ Boot Block
Venus BIOS provided crisis mode to support Boot Block function provides a safe solution to recover
system BIOS in case of BIOS code in flash memory is corrupted. There are two ways to enter Crisis Mode:
z BIOS corrupted, Boot Block function will enter crisis mode automatically

z When system power on with ‘~’ button pressed, BIOS should enter crisis mode.

„ POST

„ POST LOGO
The logo should be displayed on the screen during POST. It is a colored bitmap (640*480*16.7M color)
and the background should be black. When there is an error occurred, BIOS closes the logo and switches to
text mode to display the error message.
BIOS support F9 key for Multi Boot Menu during POST.
The POST progress bar
Press <F2>to enter Setup ,press <F9>to display Boot Menu
Intel OSB use “Black back ground and the wording with blue color” .
POST Hotkey Function
F2 BIOS Setup Menu

F9 Multi Boot Menu

Alt+F10 Hidden Partition Recovery (Support and show message only Hidden partition installed )

F12 Boot into PXE Server

„ POST Error
If the CMOS checksum is bad, the BIOS should load the default values.

„ Fast POST
BenQ will comply with the Microsoft Simple Boot Flag Specification v1.0/v2.0. In that document, two
types of boot sequences are defined.

„ Boot Device Sequence


BIOS will provide the user with the ability to select the devices for attempting to boot an OS. The user will
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be able to specify which system device will be attempted 1st, 2nd, and so on. During Post, user can also use
the “F9” to select the boot device, and user press the “Alt+F10” to enter recovery partition and run
recovery program.
The list of possible boot devices sequence will include:
Boot Menu
1. USB FDD :XXXXXXX (Show this item only when plug in)
2. USB CDROM:XXXXXX
3. SATA HDD:XXXXX
4. PATA SSD: XXXXX
5. USB Key :XXXXXX (Show this item only when plug in)
6. USB HDD :XXXXXX (Show this item only when plug in)
7. LAN
<Enter Setup>
„ Boot From LAN
The system of BenQ has the internal LAN card, booting the system from the network could be done by:
z Specify the network as the first boot device.

z At post, user could change the system boot from network. It depends on third party BIOS’
design.

„ SVID and SSID of PCI device


BIOS should program the Sub vendor ID and Subsystem ID into the PCI configuration space for each PCI
device. The Sub vendor ID will be 17FFh for all devices. The Subsystem ID will be 059Ch, includes LAN device.

„ Hotkeys
„ Keyboard Hot Keys
A message (BenQ Hotkey Manager) will be show when the hot key is activated (as noted in the below table),
to indicate to the user that the selected action has been performed. No hotkey beep is needed.
Make/Break Icon
Function Hot Key
Ps2 Set1 Ps2 Set2

Hotkey Help Fn+F1 E0 2B/ E0 AB E0 5D/ E0 F0 5D ?

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Make/Break Icon
Function Hot Key
Ps2 Set1 Ps2 Set2

Sleep Fn+F2 ==== ====

LCD/CRT switch Fn+F3 E0 44/E0 C4 E0 09 E0 F0 09

Brightness Down Fn+F4 E0 6E/ E0 EE E0 57/ E0 F0 57

Brightness Up Fn+F5 E0 6E/ E0 EE E0 57/ E0 F0 57


TouchPad ON Fn+F6 E0 72/ E0 F2 E0 39/ E0 F0 39
TouchPad OFF E0 71/ E0 F1 E0 19/ E0 F0 19

Speaker ON/OFF Fn+F7 „ E0 20/ E0 23/ E0 F0 23


E0 A0

Volume Down Fn+F8 „ E0 2E/ „ E0 21/ E0


E0 AE F0 21

Volume Up Fn+F9 „ E0 30/ „ E0 32/ E0


E0 B0 F0 32

Bluetooth and Fn+F10 „ E0 „ E0 0B/E0


Wireless on/off 40/E0 C0 F0 0B

F12 Fn+F11 F12


(Reserved) Fn+ESC „ E0 33/ „ E0 41/ E0
E0 B3 F0 41
AC-In/Out E0 6E/ E0 EE E0 57/ E0 F0 57
(Auto-Dim Enable)
CRT Plug in E0 34/ E0 B4 E0 49/ E0 F0 49
CRT Plug out E0 39/E0 B9 E0 29/ E0 F0 29

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Fn-F1: Help Guide


This key will cause a help message to appear on the display device that describes the definition and
functionality of the unit’s hot keys.
An OS level application of BenQ will provide a graphical help screen. It is trigged by scan code.
Fn-F2: Sleep Mode
This key causes the system to enter a low power sleep state. The unit may remain in the Sleep state for an
extended time. For ACPI systems the OS will determine which state the system will enter by user setting on
the control panel.
Fn-F3: Internal/External Display Switch
This key will cause a change to a different display device. Pressing the hot key will change to the next device
in a
item Function Description

1 VGA Auto-detection

2 D-Sub will be connected to KBC via GPIOs.

3 If user plugs in a device to D-Sub. The system will auto-switch the


BOTH mode of the device and LCD panel and new state will override
previous state. After unplug external display device, system will
automatically become LCD only.
D-Sub plug in -> Change to LCD+CRT -> Press Fn+F3 and follow
4 the sequence.
LCD->CRT->LCD+CRT->LCD (If Hotkey manager is not working)

pre-defined order. If the next display device in the sequence is not available, then it will be skipped and the
next device in sequence will be used

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Press Fn+F3 and


Issue Scan code

Show BenQ OSD


[ The next target display configuration ]

Press Fn+F3 again ? N A

Y
Show BenQ OSD
[ Shift to the next target display
configuration again]
Y

Press Fn+F3 again ? N A A


Y

The item is gray.


Check if the target
No change and
display device N
keep current
conntected?
display status

Y
Wait for 2 secs , and
auto set to selected
Press Enter ? N
display device

Set to selected
display device
Ven
us needs to implement a advance UI for display switch.
When the EC RAM status bit indicates that BenQ application is not working for display switch. It should
follow the sequence to switch display. If the EC RAM status bit is 1, BenQ application will handle all the
behavior of switch. EC need send scan code and send SCI to BIOS to request display device status update
when user presses Fn+F3. Other behavior follow previous EC command section to implement.
If the D-sub is plugged, system is resume from S3/S4/S5. Display mode will follow below table.
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Sleep mode Display mode


S3 resume Last state
S4 resume Last sate
Cold Start Last sate
Warm Start Last sate
Power Loss(No AC/DC) Last state

Fn-F4/F5: Brightness Down(F4)/Up(F5)


These keys will cause the brightness of the LCD back light to be increased or decreased. This function
should be handled by the Analog function within the keyboard controller (KBC). One press of these keys
should increase or decrease the brightness by one unit increment/decrement of the scale. An OS level the
application of BenQ will provide a graphical screen.

Sleep mode Brightness Level (XP)


S3 resume Last state
S4 resume Last state
Cold Start Last state
Warm Start Last state
Power Loss(No AC/DC) Default value (Level 5)
Press Fn+F4/F5 and the EC will send repeat scan code .

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Mobile systems support control of LCD backlight brightness via ACPI methods in the BIOS
The Windows Mobility Center provides users with an LCD brightness control user interface. This
requires the implementation of ACPI brightness methods in the system BIOS.
Required Methods
• _BCL
• _BCM
• Bit 2 of _DOS must be disabled so that the system BIOS cannot change the brightness levels
automatically.
Optional Methods
Support for _BCQ is highly recommended but not required.
Design and Implementation Notes
The _BCL and _BCM methods in the BIOS enable the operating system to query the brightness
range and values, and set new values.

Mobile systems that have brightness control function keys use standard ACPI events
If the system implements keys which are invisible to the operating system, they must use ACPI methods. These
keys must not directly control the brightness once Bit 2 of the _DOS method has been set.Systems must map keys to the
appropriate ACPI Notification values below:
• ACPI_NOTIFY_CYCLE_BRIGHTNESS_HOTKEY 0x85
• ACPI_NOTIFY_INC_BRIGHTNESS_HOTKEY 0x86
• ACPI_NOTIFY_DEC_BRIGHTNESS_HOTKEY 0x87
• ACPI_NOTIFY_ZERO_BRIGHTNESS_HOTKEY 0x88

Fn-F6: TouchPad On/Off


This key will cause the Touch Pad to disable or enabled. The key only effects internal touch pad, the
external mouse is still workable. Driver default disables scrolling function. An OS level the application of
BenQ will provide a graphical screen .The status of Touch Pad will reset when system is rebooting or cold
starting. Default is “Enable”.
Sleep mode TouchPad status

S3 resume Last state


S4 resume Last state
Cold Start Last state
Warm Start Last state

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Power Loss(No AC/DC) Default value (On)

Fn-F7: Speaker On/Off


This key will cause the audio output to the speakers to muted or disabled. Pressing this key a second time
will re-enable the audio output to the speakers. An OS level the application of BenQ will provide a
graphical screen.
Fn+F8/F9: Volume down(F8)/up(F9)
These keys will cause the volume of speakers increased or decreased. One press of these keys should
increase or decrease the volume by one unit increment/decrement of the scale.An OS level application of
BenQ will provide a graphical screen to notify the volume change (level 0~25 for Windows XP).Press
Fn+F8/F9 and the EC will send repeat scan code .
Fn+F10: WLAN/Bluetooth Switch
These keys will let the RF’s status of Bluetooth and Wireless change.
item Function Description

1 In the initial state, power on for the first time to enter windows,
Fn+F12 status bit = off (LED is off.)

2 In Non-ACPI mode, wireless and bluetooth is always off ( LED is


always off.)

3 S3 resume /S4 resume/ WarmBoot/ColdBoot should restore last


state.

The Fn-F10 can toggle status as follows:

Fn-F10
Wireless & Repeat
Fn-F10 Fn-F10
Off Wireless Bluetooth Bluetooth

An OS level application of BenQ will provide an OSD to show the status was changed.
If the switch of wireless/Bluetooth is exist, all state must check the switch state first.
Sleep mode Wireless Bluetooth
S3 resume Last state Last state
S4 resume Last state Last state
Cold Start Last state Last state

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Warm Start Last state Last state


Power Loss(No AC/DC) Default value (Off) Default value (Off)

Fn+F11 : F12

AC-In/Out
When AC/DC mode is changed, the system always issues the scan code (checking) and SCI.

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„ PCI Devices
„ Audio
BenQ uses HD audio codec. It should be HD audio 1.0 compliant.
„ Video
The VGA controller on BenQ is running on PCI-Express bus. Support up to 1280*800*32bits colors in
BOTH modes (LCD & CRT).
z The LCD panel fresh frequency should only support 60Hz only.

z When “hide modes that this monitor cannot display” is checked, screen resolution only shows
1024*576.

z CRT display maximum resolution is 2048x1536, true colors non-interlace external CRT, refresh
rate up to 85Hz.

z Support Fn hotkey to switch the display device between LCD, CRT&BOTH.

z Fn hotkey for brightness control.

z The System will auto-detect LCD or CRT presence on POST.


„ USB
The System BIOS should initialize the USB host and work under the USB specification 2.0. BenQ should
support USB legacy Floppy boot and USB HDD boot.
„ LAN
BenQ will have internal LAN. It supports full duplex 10 Base-T/100 Base-T. BenQ only supports boot from
build-in LAN but not ExpressCard.
„ Wireless LAN
BenQ will have an 802.11bg or 802.11abg module as MiniCard interface daughter card. The following
table describes the different between Internal LAN and Wireless LAN:

Wake on LAN Boot from LAN UUID Mac address


Internal Yes Yes Yes Yes
Wireless NO NO Yes Yes

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No matter internal LAN or external LAN the UUID is the same. But the Mac address is different.

„ USB Devices
„ Internal Camera

• BIOS load default is On . .

• The On/Off status follow below table


Internal Camera
S3 resume Keep
S4 resume Keep
Cold Start Keep
Warm Start Keep

„ Storage Subsystem
„ Floppy
BenQ support the legacy USB FDD feature.

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„ I/O Subsystem
„ Keyboard
BenQ supports one type of internal keyboard. It should be 84/85/88-key and AT-compatible keyboard.
And supports two Windows functions, 9 Fn+Function keys, include 4 inverted “T” cursor keys used for
PgUp, PgDn, and Home and End keys.
The keyboard of BenQ system has different language printout, it need different matrixes support it.
„ Keyboard Controller Related Requirement
Venus uses the ITE-8512 micro controller as the keyboard controller (KBC). This controller shall manage
the system power state, manage the PS/2 interfaces to external keyboard and mouse, scan the internal
keyboard, scan the function keys (keyboard hot keys), and manage the interface to the battery, fan, thermal
sensor.
The EC should support a set of communication protocols between the KBC firmware and system BIOS
that are defined in the "EC specification". Please refer to the EC specification for details of the operation of
the KBC with regards to the power supply, keyboard scanning, PS/2 interface and battery management
interface.
POST and before entering OS, EC should turn on FAN1 or lowest speed FAN only.
Button Definition

LED Definition
Following table is the descriptions of the detail behavior of the LED indicator .
Refer to EE LED Definition .
Indicator for Power Button

Indicator for Power Button


Power Button LED
Color: Blue / Amber Description:
Dual LED Blue on = System fully on
LED Amber on= System in Standby mode
LED off = System in Hibernation or Power Off
Indicator on the front edge (From Left to Right)

LED Indicator on the front edge


Wireless LAN/Bluetooth LED
33
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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

Color: Blue + Amber Description:


Dual color LED Blue LED on = Wireless LAN on
Amber LED on = Bluetooth on
Both LED off = Both Wireless LAN and Bluetooth off
Power On/Off/Suspend
Color: Blue + Amber Description:
Dual Dual color LED Blue LED on = System fully on
Amber LED on = System in Standby mode
LED off = System in Hibernation or Power Off
Battery Charging
Color: Blue + Amber Description:
Dual color LED Blue LED on = When battery is in use for system on
Blue LED blinking = When in low2 battery
Amber LED on = When battery charging
Amber LED blinking = When battery is abnormal
Both LED off = When battery be fully charged

Indicator on the Keyboard cover (From Left to Right)

HDD/SSD access
Color: Blue Description:
Default = off,
Blinking= HDD or SSD access
Caps Lock
Color: Blue Description: On when enable
Num Lock
Color: Blue Description: On when enable

„ Indicator for LAN


BenQ request LAN connector without LAN LEDs.

„ Power Management
Power management is controlled by an ACPI capable operating system.
„ ACPI Mode
In the ACPI system, ACPI OS takes care all the Power states of the Device and system. BenQ required these
power states:

34
Form No: QMS-PM-07-02(20070917)
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802.11BGN BT Batt-3 XPH T

z Working (S0)

z Standby (S3)

z Hibernate (S4)

z Soft Off (S5)


Definition of these states is provided in the Advanced Configuration and Power Interface Specification, ACPI
Ver1.0b or above.

Event S3 S4/S5 Comments


Power on Button AC/DC AC/DC
RTC Alarm AC AC
Lid open AC/DC No
Keyboard any key AC/DC No
WOL (Wake On LAN) AC/DC AC This Event is implemented via PME#

Battery Critical DC No This event should wake the system to Full


ON then notify the OS of the Battery
Critical event

EC issue BAT_LOW# in battery Low


1(10% ) and battery Low 2(5%) and the
behavior base on OS Power
managerment setting .
BIOS need to modify acpi table for the
default Battery low setting .

External USB No No Move USB Mouse wake up , but


Plugin/out not wake up
TouchPad No No

z The support for AC/DC or AC only should be controlled by KBC

„ PM Events

35
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802.11BGN BT Batt-3 XPH T

The following ACPI power management events will be recognized by the unit and the event must be
reported to the OS:
z Battery Critical

z Lid Open

z Lid Close

z Power Button

z Sleep Button

z AC/DC Change

z Battery inserted/removed

z Critical thermal threshold crossing (up or down)

„ Standby / Hibernation mode trigger event


Following event will let system enter either Standby or Hibernation mode, depend on other setting:
z Power Button (Either S3 or S4, depend on user’s setting)

z Sleep Button (Either S3 or S4, depend on user’s setting)

z Standby Timer

z Hibernation Timer

z Standby/Hibernation entry in Start / Shut down


Battery
The BenQ system supports battery-warning signal. It is the Critical Low Battery warning. The DC/DC
charge generates to trigger SMI or SCI.
Except the H/W battery critical low signals, ACPI OS will provide another Battery Warning method for the
end-user. The user can set the Battery Low and Battery Critical Low warning method by themselves. The
OS will issue the battery low warning message/action while the remaining capacity reach to the warning
value.

System can’t power on from S4/S5 while battery already critical low. It will blink battery charging LED 3 sec.
36
Form No: QMS-PM-07-02(20070917)
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802.11BGN BT Batt-3 XPH T

then shutdown.
In the S3, while battery critical low it will wake system up. And system can power on from S3 even the
battery is under critical low. OS will control the following battery critical low process (BIOS need to set a
flag to prevent to enter sleep immediate).

And when battery is fully charged (battery charging LED is off), the battery Capacity should show 100%,
cannot be’' 98% or 99%.
The OS’ battery information’s manufacturer name must be “BenQ” and Unique ID must include “BenQ”
string. For example : Battery name is “LIP909”, UUID is “BenQLIP909”, Manufacturer is “BenQ”.
OS battery warning Battery Capacity

Low 1 10%

Low 2 5%

„ Thermal Management
Venus BIOS will support ACPI Thermal management, the Thermal Zone and Cooling control is defined as
following table. Note the ACPI BIOS should support a thermal control method as the following:
Object Description
_CRT Returns critical trip point in tenths Kelvin
_PSL List of pointers to passive cooling device objects
_PSV Returns Passive trip point in tenths Kelvin
_TC1 Thermal constant for Passive cooling
_TC2 Thermal constant for Passive cooling
_TMP Returns current temperature in tenths Kelvin
_TSP Thermal sampling period for Passive cooling in tenths of seconds
The following table is recommended for ACPI thermal management

The CPU temperature over thermal threshold, EC will generate a thermal SCI and control methods should
take the right actions.
„ Legacy Devices and Standards
„ Flash Update
The BIOS provide diskette-based BIOS update utility, include Boot Block with Crisis detect and recovery.
The BIOS update utility must be executed from the diskette. When booting to the diskette, the BIOS
update utility must automatically execute.
The BIOS update utility must contain an identification mechanism that will identify the correct machine
for which it is intended and execute only on that machine. The BIOS update utility must not execute on
any other machine.
z The utility need to check model ID to decide to update BIOS or not.

37
Form No: QMS-PM-07-02(20070917)
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802.11BGN BT Batt-3 XPH T

z The utility can run under windows XP.

„ Additional BIOS Requirement


CMOS/ECMOS Map: The BIOS supply a document that contains definitions for all of the CMOS/ECMOS
addresses that are used by the BIOS. The BIOS also supply a list of default values for the CMOS/ECMOS
variables.

„ EEPROM programming tool


For use in service centers, UUID and MAC address programming tools should be provided.

„ BIOS Setup Utility


BIOS is required to provide the ROM-base setup program. During Post, users enter to the setup mode via
pressing “F2”. Venus also provides “F9” for Multi Boot Menu, “F12” for Boot from LAN. The following
table is the descriptions of the items that must be included in BIOS setup screen. During setup, all Fn
function keys and power saving functions are disabled. No beep sound is needed.

38
Form No: QMS-PM-07-02(20070917)
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802.11BGN BT Batt-3 XPH T

„ The Main Menu

The BIOS setup menu is shown as below:


Phoenix BIOS Setup Utility
Main Advance Security Boot Exit
System BIOS Version 1.00 Item Specific Help
System Time [10:10:00] <Tab>, <Shift-Tab>, or
<Enter> select field
System Date [01/01/2008]

¾ Internal HDD [TOSHIBA MK8046GSX- (S1)]


¾ Internal SSD [PATA SSD –(SM)]

Total memory 1527MB


CPU Type Intel ® Atom(TM) CPU N270
CPU Speed 1600 MHz

F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults


Esc Exit ←→ Select Menu Enter Select4Sub-Menu F10 Save and Exit

„ Advanced Menu
PhoneixBIOS Setup Utility
Main Advance Security Boot Exit
Item Specific Help
Quiet Boot [Enabled] Select boot screen using options:
Legacy USB Support [Enabled] [Enabled] -Logo screen
Frame Buffer Size [64MB] [Disabled] –POST screen
Remote Power On [Disabled]

F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults


Esc Exit ←→ Select Menu Enter Select4Sub-Menu F10 Save and Exit
z Quiet Boot
z Hide the display of diagnostic screen during boot. Default is enabled.
z Legacy USB Support
z Enabled/Disabled the support for Legacy Universal Serial Bus. Default is enabled.
z Frame Buffer Size
z For allocate video memory size.
z Remote Power On
z For enable remote power on.
„ Security Menu
„
39
Form No: QMS-PM-07-02(20070917)
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PhoneixBIOS Setup Utility


Main Advance Security Boot Exit
Item Specific Help
Supervisor Password Is Cleared Supervisor Password controls access
User Password Is Cleared to the setup utility

Set Supervisor Password [Enter]


Set User Password [Enter]

Password on Boot [Disabled]

F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults


Esc Exit ←→ Select Menu Enter Select4Sub-Menu F10 Save and Exit

The Security Setup allows the users to set the security features as below:

Supervisor Password is
This filed shows that Supervisor Password is set or not.

[Set] Supervisor Password is set.


[Clear] Supervisor Password is not set.

User Password is
This field shows that User Password is set or not.

[Set] User Password is set.


[Clear] User Password is not set.

Set Supervisor Password


[Enter] This filed always shows the message.

While this field is highlighted, then press ‘Enter’ the following message is shown:
Set Supervisor Password
Enter new password [ ]
Confirm new password [ ]

User can type password in filed of ’Enter new password’, and re-enter password in filed of confirm new
password’ for verification.

If verification OK:

40
Form No: QMS-PM-07-02(20070917)
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802.11BGN BT Batt-3 XPH T

Setup Notice

Change have been saved.


[Continue]

The supervisor password is set complete after user press ’Enter’.

If verification fail:
Setup Warning
Password do not match
Re-enter Password
[Continue]

If user presses ESC, then the process will be aborted.

Set User Password


[Enter] This filed always shows the message.

While this field is highlighted, then press ‘Enter’ the following message is shown:
Set User Password
Enter new password [ ]
Confirm new password [ ]

The other processes are the same as Set Supervisor Password does.

If password on boot is required, the password must be set otherwise it can't be enabled.

The formats of the password are as follows:

Length No more than 8 characters.


Characters Alphanumeric keys only. The shift status i.e. Ctrl, shift, Alt and Capital are ignored.
Password on boot

41
Form No: QMS-PM-07-02(20070917)
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802.11BGN BT Batt-3 XPH T

Allows the user to specify whether or not a password is required to boot and resume.
[Enabled] A password is required to start the system.
[Disabled] Do not apply password to the system.

„ Boot menu
The following is multi-boot menu:
PhoneixBIOS Setup Utility
Main Advance Security Boot Exit
Item Specific Help
Boot priority Key used to view or configure
1. USB FDD devices
2.USB CDROM <Up>/<Down>
3. Internal HDD: TOSHIBA MK8046GSX – (S1) Arrows select a device
4. Internal SSD: PATA SSD- (SM) <F5>/<F6>
5. USB Key Moves the device down or up
6 USB HDD
7 Network <x>
8
Excluded from boot order Exclude or include the device to
boot

F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults


Esc Exit ←→ Select Menu Enter Select4Sub-Menu F10 Save and Exit

42
Form No: QMS-PM-07-02(20070917)
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„ Exit Menu
The following is Exit menu:
PhoneixBIOS Setup Utility
Main Advance Security Boot Exit
Item Specific Help
Exit Saving Changes Exit System Setup and save your
Exit Discarding Changes changes to CMOS.
Load Setup Defaults
Discard Changes
Save Changes

F1 Help ↑↓ Select Item F5/F6 Change Values F9 Setup Defaults


Esc Exit ←→ Select Menu Enter Select4Sub-Menu F10 Save and Exit

Exit Saving Changes

Allows the user to save changes to CMOS and reboot system. The following massage is prompted when user
press ’Enter’ on this item:

Setup Confirmation
Save configuration changes and exit now?
[Yes] [No]

If ‘Yes’ is pressed, the changes will be saved into CMOS and the system will reboot.

Exit Discarding Changes


Allow users to discard any changes made, exit the Setup utility to continue the boot process.

Load Setup Default


Allows the user to load default value from ROM. The following message is prompted when user press ’Enter’
on this item:
Setup Confirmation
Load default configuration now?
[Yes] [No]

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It still stay in Setup when press a key.

Discard Changes
Allows the user loads previous value from CMOS. The following message is prompted when press ‘Enter’:
Setup Confirmation
Load Previous configuration now?
[Yes] [No]

It still stay in Setup when press a key.

Save Changes
Allows the user to save changes into CMOS. The following message is prompted when press ‘Enter’ on this
item:
Setup Confirmation
Save configuration changes now?
[Yes] [No]

It still stay in Setup “Exit Saving Changes” after load default.

„ Device Driver
All device drivers need to support these features.
Item Function Description

1 Support XP 32 bit and 64 bit with passed Premium Logo.


2 Driver silent installation.

3 Cannot use long filename

4 Follow BenQ Build ID Definition to provide the driver on FTP

44
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2.3 ME Requirements
U101 should follow Joybook BenQ Joybook Reliability Standard Test Plan
and BenQ appearance specification” document.

Product Dimension : 188.9mm x258 mm x 28 mm ~32mm


Product Weight : Around 1.2g w/BT, CCD, 3 cell battery

3. Document & Change


When any of the above documents are revised the vendor will provide the detail update documents to
BenQ and BenQ will have the right to copy any of the above documents.

4. Acceptance Criteria
Any vendor supplying the system units should satisfy Joybook QM "Product Inspection Instruction"

5. Regulatory

Please refer to B106 for regulation information.


ESD (Basic spec. IEC61000-4-2):(Based on the supplier)
Air Discharge: +/-8KV,
Contact Discharge: +/-4KV,
Performance Definitions: Criteria B

6. Reliability, Maintainability & Quality


6.1 Reliability
De-rating: Follow de-rating guide line for U101 project
The product reliability must meet the requirements of BenQ Joybook Reliability Standard Test Plan
6.2 Maintainability
Any faulty system, system element or system element subassembly should be replaceable.
Replacement of electronic components is not a field procedure, though it may be used at a
manufacturing plant or repair facility.
45
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802.11BGN BT Batt-3 XPH T

6.3 Quality
The product quality must meet the requirements of BenQ’s Joybook HW test plan/ BenQ Joybook
Reliability Standard Test Plan /Compatibility test plan & Appearance Standard guideline of BenQ
Joybook product
.

8. Environmental requirements
Refer to the requirement of BenQ Joybook Reliability Standard Test Plan

9. Performance
Battery life

BatteryMark4.0.1 test :
3-cell 2400mAh Battery
Above 3 hrs 30 mins

3DMark2003 test:
Above 730 score

3Dmark2005 test:
Above 230 score

3Dmark2006 test:
Above 90 score

Business Winstone2004 :
Above 10 score

Above performance are measured under following configuration:


Configuration SKU #1
BIOS 0.02
CPU Intel Atom N270
VGA Intel 945 Express Chipset
Asint SSY2128M8-J6EE(1G
RAM
667)
HDD MK1652GSX (160GB)
ODD N/A
46
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10. Compatibility
U101 must be compatible with the IBM PC/AT computer system. It must be able to run Microsoft XP and
Microsoft XP Logo program should be completed.

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U101 System Disassembly Description

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50
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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

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53
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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

54
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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

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802.11BGN BT Batt-3 XPH T

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‰ Product System (PS)

Part No.: 9H.E01AS.T01 Rev.: 0

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-001
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廣達電腦股份有限公司. Product Line.: JBK Page 57 of 116

NB DHU100 JBK Joybook Lite U101 BLACK


Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

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NB DHU100 JBK Joybook Lite U101 BLACK


Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

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NB DHU100 JBK Joybook Lite U101 BLACK


Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

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NB DHU100 JBK Joybook Lite U101 BLACK


Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

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NB DHU100 JBK Joybook Lite U101 BLACK


Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

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NB DHU100 JBK Joybook Lite U101 BLACK


Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

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NB DHU100 JBK Joybook Lite U101 BLACK


Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

Cosmetic / Appearance / Alignment Service

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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

Visual Inspection & Cleaning


Content

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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

Level 2 Circuit Board and Standard Parts Replacement


1.0 Test Equipment:
1.1 USB HDD
1.2 Music CD/movie VCD/movie DVD & Floppy disk
1.3 Headphone/Microphone
1.4 External display monitor that supports VGA
1.5 LAN Server & RJ45 cable
1.6 Wireless LAN airport
1.7 SD、MS、MS pro、MMC flash memory card
1.8 Web Cam function test
1.9 Bluetooth device
2.0 Inspection Mode:
Finish product inspection follow Sample Inspection Rule (appendix I), and the chiefly inspection
mode is Out-Of-Box mode. When the product line’s fail rate always high or the customer complain
the quality of the notebook, OQC must inspect all the product to make sure the quality is ok.
3.0 Main and Minor Function Fail Definition:
3.1 Main Function Fail:
All device no function or function fail ,
All connector no function or function fail,
All LED no function or function fail,
LCD damaged, no function or function fail,
Mechanical material serious damage makes the machine didn’t normal use,
Have any safety concern to user when device or machine was used,
Software Version or Language wrong ,
System/keyboard BIOS Version wrong ,
Safety logo content wrong ,
Model name or S/N on the machine or carton labels wrong。

3.2 Minor Function Fail:


Machine surface has visible blemish,
LCD image has visible blemish,
The button feeling not good,
Slight voice blemish or noise。

3.3 Packing:
Main Defect:
No machine in packing carton
AK box wrong or something shortage
Machine’s S/N different from S/N on carton
EAN code on carton different from BOM
AK box content different from BOM
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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

QA/QC Label damaged

Minor Defect:
The indention’s diameter on carton over 1cm
AK box smudginess or print hazily, adhesive tape when envelop carton not trimness
The fittings in AK box not in its position or the inter zone in AK box not trimness

3.4 Machine appearance (refer to the B3-302 Appearance Description File)

4.0 Inspection Standard:


Follow the Acceptable Quality Level, MIL-STD-105E, Level II, 0.4% simple sampling.

5.0 OOB Inspection Item:


5.1 Power on enter CMOS mode, check S/N, BIOS Version, Time and Setting is correct.
5.2 Enter audit mode check the start process is correct. (Audit mode: press Ctrl+Shift+F3 when the
first login menu appeared )
5.3 Check all item in appendix I and every function is normal。

5.4 Check brown carton whether has smudginess , damage , shortage。

6.0 This file contain four appendix

Appendix I:
N
O Catalog Sub-item Criteria / requirement Result
BOM
1 Check List EAN Code Detail item on BENQ BOM
System Hardware Configuration Detail item on BENQ BOM
Labels on System Detail item on BENQ BOM
Labels on Palm-rest (OS, CPU, LCD labels) Detail item on BENQ BOM
Label on Inner Carton Detail item on BENQ BOM
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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

Accessory box packing Detail item on BENQ BOM


Accessory Kits (Battery, power cord, power cord,
OS kits, user manual, warranty card, warning
card, quick start card) Detail item on BENQ BOM
BIOS System Version:_ KBC Version:_
2 OS Windows/Linux WinXP/Linpus Linux
Language Country

Appendix II: Refer to 9H.E01AS.T01.001-B3-302-001.pdf


Appendix III: Refer to DHU100 BOM .xls

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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

Troubleshooting

Figure -1 Basic flowchart (1/2)

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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

Figure -2 Basic flowchart (2/2)

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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

If the diagnostic program cannot detect an error, the error may be intermittent. Run the continuous test
program repeatedly to isolate the problem. Check the log utilities function to confirm which diagnostic test
detected the error, then perform the appropriate troubleshooting procedures as follows:

1. If an error is detected by the System test, Memory test or Real Timer test, follow the system board
troubleshooting procedures in Section 1.4.
2. If an error is detected by the Hard Disk test, follow the HDD troubleshooting procedures in Section 1.5.
3. If an error is detected by the Keyboard test, follow the keyboard troubleshooting procedures in Section
1.6.
4. If an error is detected by the Display test, follow the display troubleshooting procedures in Section 1.7.
5. If an error is detected by the DVD-ROM test, follow the DVD-ROM troubleshooting procedures in
Section 1.8.
6. If an error is detected by the CD-ROM test, follow the CD-ROM troubleshooting procedures in Section
1.9.
7. If an error is detected by the Fan On/Off test, follow the cooling module troubleshooting procedures in
Section 1.10
8. If an error is detected by the Touch Pad test, follow the Touch Pad troubleshooting procedures in Section
1.11
9. If an error is detected by the audio function test, follow the Audio function troubleshooting procedures
in Section 1.12
10. If an error is detected by the IR test, follow the IR troubleshooting procedures in Section 1.13
11. If an error is detected by the Extending Battery life (Battery Learning), follow the Extending Battery life
procedures in Section 1.14

1.3 Power Supply


The power supply in the computer controls many functions and components. To check if the power supply is defective or
malfunctioning, follow the troubleshooting procedures below as instructed.

Procedure 1 Power Icon Check

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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

Procedure 2 Connection Check

Procedure 3 Replacement Check

Procedure 1 Power Icon Check


The following two power LEDs indicate the power supply status:
z Battery LED
z Power LED
The power supply controller displays the power supply status through the Battery and Power LEDs as in the tables below.
z Battery LED
Battery LED Power supply status
On in orange Battery being charged
Blinking in orange battery is abnormal
Blinking in blue Battery low while driving the computer *1
On in blue Battery is in use for system on
Off Battery fully charged, with AC adapter connected

*1: Battery power will run out in just a few minutes.


z POWER LED
Power LED Power supply status
On in blue System fully on
On in orange System in suspend
Off System in power off

If power LED is on in blue, but nothing appear on screen. Please refer to section 2.4 System Board and section
2.7 Display for troubleshooting.

If the Power LED off while turn on the power, follow the steps below:
1. Remove the battery pack and the AC adapter to shut off power supply to the computer.
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Model Name: DHU100 Marketing Description : 10.1WG Atom N270 DDR2-1G1 S80G54
802.11BGN BT Batt-3 XPH T

2. Attach the battery and AC adapter back and turn on the power again. If the LED still off, follow the steps
below:

Check 1 Make sure the Power LED goes on in blue. If it does not, go to Procedure 2.

Check 2 Make sure the Battery LED goes on in blue without AC adapter. If it does not, go to Procedure
4.

Check 3 Make sure the Battery LED goes on in orange when battery gauge is not full. If it does not, go to
Procedure 4.

Check 4 Make sure the Battery LED blinks in orange, go to Procedure 3.

Procedure 2 Connection Check


Power is supplied to the system board as illustrated below:

AC System board
adaptor

AC power cord AC adaptor cord


Battery pack

Follow the steps below to check whether each connector has been connected correctly:
Check 1 Make sure the AC adaptor and AC power cord have been firmly plugged into the DC IN 18V
socket and wall outlet, respectively. When they have been connected correctly, perform Check 2.
Check 2 Connect a new AC adaptor and AC power cord.
If the Power LED does not go on while turn on the power, go to Procedure 4.
Disconnect AC adapter and turn on the power. If the battery LED does not go on,
perform Check 3.

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Check 3 Make sure the battery pack has been correctly installed in the computer. If the battery LED does
not go on while the battery pack has been installed correctly, go to Procedure 4.

Procedure 3 Battery Replacement Check


The Battery may be faulty. Replace the battery pack with a new one following Tear Down guide. If the battery
LED does not go on in blue or orange, go to Procedure 4.

Procedure 4 Replacement Check


The system board, charger board, or CPU may be faulty. Disassemble the computer according to Tear Down guide and follow the
steps below:

Check 1 Replace the charger board with a new one. If the battery pack is still not working properly,
perform Check 2.

Check 2 Replace the system board with a new one. If the battery pack is still not working properly,
perform Check 3.

Check 3 Replace the CPU with a new one

1.4 System Board


To check if the system board is defective or malfunctioning, follow the troubleshooting procedures below as instructed.
Procedure 1 Port 80 Check (in Boot Mode)

Procedure 2 Port 80 Check (in Resume Mode)

Procedure 3 Test Program Check

Procedure 4 Replacement Check

Procedure 1 Port 80 Check (in Boot Mode)


The port 80 card LED displays the POST status and error status by turning lights on and off as 2 hexadecimal value obtained in the
boot mode after the system unit is switched on.

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Follow the steps below to use the printer port LED:


1. Turn on the computer and set the boot mode.
2. Turn off the computer.
3. Plug the port 80 card into the computer's mini PCI slot.
4. If the 7 segments LED show us FFh (normal status), go to Procedure 3.
5. If the digit shown on 7 segments LED matches any other status in Table 2-1, go to Procedure 4.

1. NOTE: The 7 segments LED displays each status upon completion of the corresponding POST test
item. If the POST terminates with 21h displayed on the 7 segments LED, for example, the POST has
completed KBC initialization and detected an error

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L E D S tatu s
T est Item D escription
(H exad ecim al)
0H D IA G _SY ST E M _IN IT B oot started,read the cm os data for m akesure
m ain board pow er is stable
1H D IA G _A 20_D IS A B L E D isable A 20 through A 20
2H D IA G _IN IT _C H IPSE T Initialize C hipsetSet,load chipset default
size chache R A M
3H D IA G _T E ST _R A M send patten for test the basic 640k R A M
4H D IA G _M O V E _B B _L O A D E R M ove boot load segm ent into the R A M
5H D IA G _E X E C U T E _IN _D R A M program execution from D R A M

6H D IA G _U SE R _FL A SH _C H E C K T est print port for check


crisis option is enable or not
7H D IA G _SH A D O W _B IO S D ecom press the system B IO S, and
Shadow System B IO S to R A M
8H D IA G _C H E C K SU M _B IO S C hecksum System B IO S R O M
9H D IA G _N O R M A L _B O O T Jum p to the reset point
AH D IA G _C R ISIS_B O O T Proceed w ith C risis B oot,first initial
superio and boot device
FH D IA G _FA T A L _E R R O R Fatal E rror,like the R A M error or R O M error
CCH D IA G _C R ISIS_B E G IN Start process the C risis recovery procedure
99H D IA G _R E SU M E _R A M _E R R O R R esum e SM R A M not Found

10H D E B U G _M ISC _R E SE T D isable internal cache ram ,and


reset cpu
11H D E B U G _C S_F A ST _A 20_R E SE T T urn off FA ST A 20 for post,and check have keyboard
controllor
12H D E B U G _PO ST _SIG N A L _PO R Initial PIC enable IN T and Signal Pow er O n R eset
13H D E B U G _C S_C H IP_IN IT Initialize the C hipset and hook PC I B IO S
14H D E B U G _O E M _IS A _V G A _SE A R C H Search For IS A B us V G A A dapter, from address c000
to e000
15H D E B U G _H W IO _SE T U P_C T C 1 Initialize C ounter and T im er chip
16H D E B U G _O E M _S E T _C M O S_R E G S U ser register config through C M O S
17H D E B U G _C S_M E M O R Y _SIZ E Size M em ory, and detect m em ory tim ing,
setup m em ory controllor
18H D E B U G _PO ST _T E ST _R A M Initialize and test the first 64k m em ory
19H D E B U G _G E N _T E ST _R O M S checksum the system R O M
1AH D E B U G _H W IO _R E S E T _IN T S R eset PIC 's status
1BH D E B U G _V ID E O _V ID E O _IN IT Initialize V ideo A dapter(s),and check vga rom and
vga ram
1CH D E B U G _V ID E O _E Q U IP_IN IT Initialize V ideo (6845 R egs),set display m ode
1DH D E B U G _V ID E O _C O L O R _IN IT Initialize C olor A dapter,and setup display reg.
1EH D E B U G _V ID E O _B W _IN IT Initialize M onochrom e A dapter,and setup display
reg.
1FH D E B U G _H W IO _T E ST _D M A _P A G Send out som e value,to test 8237A Page R egisters

Table -1 Port 80 LED boot mode status (1/3) 97


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L E D Status
T est Item D escription
(H exadecim al)
20H D EB U G _K EY B _SELFTEST_C TLR Send selftest com m and (A A H ) to test K eyboard
controllor if o.k. return (55h)
21H D EB U G _K EY B _R ESET_K EY B O A R D Test K eyboard C ontroller and initialize keyboard
controllor
22H D EB U G _PO ST_C H EC K _C M O S_R A M Send test petten to C heck C M O S R am
23H D EB U G _PO ST_TEST_B A TT_C M O S_S Test B attery Fail & check C M O S X -SU M
24H D EB U G _H W IO _TEST_D M A _C TLR S U se D M A to copy data for Test the D M A controllers
25H D EB U G _H W IO _IN IT_8237 Initialize 8237A C ontroller

26H D EB U G _PO ST_IN IT_V EC S Install and Iniitialize interrupt V ectors


27H D EB U G _R A M _Q U IC K _SIZE Enter m em ory protect m ode,use change R A M bank to
do R A M Q uick Sizing
28H D EB U G _R A M _PR O T_EN TR Y _1 M em ory protected m ode entered safely
29H D EB U G _R A M _SIZE_D O N E Test the basic 640k ram ,R A M test com pleted
2AH D EB U G _R A M _PR O T_EX IT Protected m ode exit successful
2BH D EB U G _C S_SH A D O W _SETU P Shadow system and video B IO S to R A M if C M O S
requests shadow Setup Shadow
2CH D EB U G _V ID EO _EQ U IP_IN IT_IN IT G oing To Initialize 6845 C R T controllor
2DH D EB U G _V ID EO _B W _SEA R C H Search For M onochrom e A dapter
2EH D EB U G _V ID EO _C O LO R _SEA R C H Search For C olor A dapter
2FH D EB U G _V ID EO _SIG N O N Signon m essages displayed

30H D EB U G _O EM _C O N FIG _K B D _C TL For special initialize of keyboard controllor


31H D EB U G _K EY B _PR ESEN T_TEST Test the keyboard controllor ,If K eyboard
Present
32H D EB U G _K EY B _TEST_IR Q 1 C lear keyboard buffer and sen keyboard com m and
to test K eyboard Interrupt
33H D EB U G _K EY B _TEST_C M D Send keyboard com m and to turn off keyboard LED
and Test som e K eyboard C om m and B yte
34H D EB U G _R A M _FU LL_TEST TEST m em ory procedure, for test,blank and
count all R A M
35H D EB U G _R A M _PR O T_EN TR Y _2 Eneter the m em ory protected m ode for test all expand
m em ory
36H D EB U G _R A M _TEST_D O N E Test and blank all m em ory com plete
37H D EB U G _R A M _PR O T_EX IT_2 Sw itch the m em ory from Protected m ode to real m ode
38H D EB U G _K EY B _O U TPU T_PO R T D isable A 20 status for m em ory test finish

39H D EB U G _C S_C A C H E_SETU P Setup C ache C ontroller


3AH D EB U G _H W IO _TEST_PER IO D IC C heck and test the tim er 0 interrupt function is W orking
3BH D EB U G _G EN _C H EC K _R TC test for R TC ticking
3CH D EB U G _G EN _IN IT_H A R D _V EC S Install and initialize the hardw are vectors
3DH D EB U G _M O U SE_IN IT C lear keyboard buffer for search and Init the M ouse
3EH D EB U G _K EY B _SET_LED S_1 Send keyboard com m and to U pdate keyboard N U M LO C K status
3FH D EB U G _O EM _D EV IC E_C O N FIG special init of C O M M and LPT ports

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Table 2-2 Port 80 LED boot mode status (2/3)

LED Status
Test Item Description
(Hexadecimal)
40H DEBUG_CS_CONFIG_PORTS Configure the COMM and LPT ports
41H DEBUG_FLOP_INIT According cmos data to initialize the floppies
42H DEBUG_WINI_INIT Scan and initialize the hard disk, and display the result
on crt
43H DEBUG_HWIO_ROM_INIT Search option rom from c800 to e000 and to Initialize
option ROMs
44H DEBUG_OEM_INIT_POWER_MAN Check special device initial power management function
45H DEBUG_KEYB_SET_LEDS_2 Clear keyboard buffer and Update NUMLOCK status
46H DEBUG_HWIO_FIND_80X87 Test For Coprocessor Installed,and enable
coprocessor interrupt
47H DEBUG_OEM_LAST_MINUTE_INIT Run OEM functions before boot, and enable
L1,L2 cache
48H DEBUG_MISC_LAUNCH_INT19 Post code will finish,ready to run int19
and load OS
49H DEBUG_BEGIN_BOOT_CODE Into Int19, to boot from floppy or other
boot device
50H DEBUG_ACPI_INIT Initialize the ACPI function
51H DEBUG_PM_CPU_INIT Power manager initial & GEYSERVILLE CPU
initialize
52H DEBUG_USB_HC_INIT Clear USB status register and Initiallize
the USB Hub controllor
Table 2-2 Port80 LED boot mode status (3/3)

Procedure 2 Port 80 Check (in Resume Mode)


The 7 segments LED displays the POST status and error status by turning lights on and off as a hexadecimal value obtained in the
resume or suspend mode after the system unit is switched on.

Follow the steps below to use the port 80 debug card:


1. Turn on the computer and set the resume or suspend mode.

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2. Turn off the computer.


3. Plug the port 80 debug card into the computer's mini PCI slot.
4. If the 7 segments show you FFh (normal status), go to Procedure 3.
5. If the digit on 7 segments LED matches any other status in Table 2-2, go to Procedure 4.

Table -2 Port 80 LED resume mode status


< Resume mode >

LED Status
Test Item Description
(Hexadecimal)
0H DIAG_SYSTEM_INIT Boot started,read the cmos data for makesure
main board power is stable
1H DIAG_A20_DISABLE Disable A20 through A20
2H DIAG_INIT_CHIPSET Initialize ChipsetSet,load chipset default
size chache RAM
3H DIAG_TEST_RAM send patten for test the basic 640k RAM
4H DIAG_MOVE_BB_LOADER Move boot load segment into the RAM
5H DIAG_EXECUTE_IN_DRAM program execution from DRAM

6H DIAG_USER_FLASH_CHECK Test print port for check

crisis option is enable or not


7H DIAG_SHADOW_BIOS Decompress the system BIOS, and
Shadow System BIOS to RAM
8H DIAG_CHECKSUM_BIOS Checksum System BIOS ROM
9H DIAG_NORMAL_BOOT Jump to the reset point
AH DIAG_CRISIS_BOOT Proceed with Crisis Boot,first initial
superio and boot device
FH DIAG_FATAL_ERROR Fatal Error,like the RAM error or ROM error
CCH DIAG_CRISIS_BEGIN Start process the Crisis recovery procedure
99H DIAG_RESUME_RAM_ERROR Resume SMRAM not Found

Procedure 3 Test Program Check


The maintenance test program contains several programs for diagnosing the system board and CPU. Execute the following test

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programs using the procedures described in Diagnostic user guide.


1. System test
2. Memory test
3. Keyboard test
4. Display test
5. Hard Disk test
6. Touch Pad test
7. IrDA test
8. SD Card test
9. CD-ROM/DVD-ROM test
10. Audio test
11. IR test

Procedure 4 Replacement Check


The system board, memory, or CPU may be defective. Disassemble the computer following the steps described
in Tear Down guide and replace the system board, memory module or CPU with a new one.

1.5 2.5-inch HDD


To check if the 2.5-inch HDD is defective or malfunctioning, follow the troubleshooting procedures below as instructed.
Procedure 1 Message Check

Procedure 2 Partition Check

Procedure 3 Format Check

Procedure 4 Test Program Check

Procedure 5 Connector Check and Replacement Check

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2. CAUTION: The contents of the 2.5-inch HDD will be erased when the HDD 2.5-inch HDD diagnostic
test or formatting is executed. Save the required contents of the HDD to floppy disks or other storage drive
in advance.

Procedure 1 Message Check


When the computer's HDD does not function properly, some of the following error messages may appear on the display. Follow the
steps below to check the HDD.

Check 1 If either of the following messages appears, go to Procedure 2. If the following messages do not
appear, perform Check 2.

Insert system disk in drive


Press any key when ready .....
or
Non-System disk or disk error
Replace and press any key

Check 2 Check BIOS SETUP to see if the Hard Disk option has been set correctly. If not, choose correct
setting and restart the computer. If the problem persists, go to Procedure 2.

Procedure 2 Partition Check


Enter the MS-DOS system. Perform the following checks:

Check 1 Type C: and press the Enter key. If you cannot change to drive C, perform Check 2. If you can
change to drive C, perform Check 3.

Check 2 Type FDISK and press the Enter key. Choose “Display partition information” from the FDISK
menu. If drive C is listed, perform Check 3. If drive C is not listed, return to the FDISK menu
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and choose the option to create a DOS partition on drive C. Then restart the computer. If the
problem persists, go to Procedure 3.

Check 3 If drive C is listed as active in the FDISK menu, perform Check 4. If drive C is not listed as active,
return to the FDISK menu and choose the option to set the active partition for drive C. Then
restart the computer. If the problem persists, perform Check 4.

Check 4 Enter DIR C: and press the Enter key. If the following message is displayed, go to Procedure 3.
If contents of drive C are listed on the display, perform Check 5.

Invalid media type reading drive C


Abort, Retry, Fail?

Check 5 Use the SYS command in the MS-DOS system to install system files.
If the following message appears on the display, the system files have been transferred to the HDD.
Restart the computer. If the problem persists, go to Procedure 3.
System transferred

3. NOTE: If the computer is running Windows 95 OSR 2 or higher or Windows 98/2000 and the hard disk
capacity is more than 512 MB, the FDISK program will ask if you need support for a partition larger than 2
GB. Select Y for large partition support; however, be sure to read the precaution regarding access by other
operating systems.

Procedure 3 Format Check


The 2.5-inch HDD is formatted using the low-level format program and the MS-DOS FORMAT program. Using these programs,
follow the steps below to format the HDD.

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Check 1 Enter FORMAT C:/S/U to format the HDD and transfer system files. If the following message
appears on the display, the HDD has been formatted.
Format complete

If an error message appears on the display, refer to the MS-DOS Manual for more information
and perform Check 2.

Check 2 Run the test program to format the 2.5-inch HDD with a low-level format option. See
Diagnostic user guide for details on how to use the test program.
If the following message appears on the display, the HDD low-level format is complete. Partition and
format the HDD using the MS-DOS FORMAT command.

Format complete

If you cannot format the HDD using the test program, go to Procedure 4.

Procedure 4 Test Program Check


Run the HDD test program stored on the maintenance test program disk for all test items. See Diagnostic user guide for details on
how to use the test program.

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If an error is detected during the HDD test, an error code and status will be displayed. The error codes and
their status names are listed in Table 2-3. If an error code is not generated and the problem still exists, go to

Code S ta tu s
1 G e t P a r a m e t e r F a il !
2 R e a d O ld D a t a E r r o r
3 W r it e P a t t e r n E r r o r
4 R e a d B a c k D a ta E rro r
5 D a ta C o m p a re E rro r
6 R e s to re D a ta E rro r
7 R e a d V e r if y E r r o r
9 S e e k E rro r
10 D is k C o n t r o l le r S e lf T e s t F a ile d
11 D is k C o n t r o l le r T e s t u n e x p e c t e d in t e r r u p t F a ile d
12 D is k C o n t r o l le r a c t i o n T e s t F a ile d
13 d is k d o s n o t s u p p o r t S M A R T
14 d is k r e a d a t t r ib u t e t h r e s h o ld e r r o r
15 d is k r e a d a t t r ib u t e v a lu e e r r o r
16 d is k S M A R T a t t r ib u t e v a lu e e r r o r

Procedure 5.

Procedure 5 Connector Check and Replacement Check


The HDD or system board may be faulty. Disassemble the computer following the steps described in Tear Down guide and perform
the following checks:

Check 1 Make sure the following connectors have been firmly connected to the HDD, system board and
CPU.

HDD System board CPU

If any connector is loose or off, reconnect it firmly and return to Procedure 1.


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If there is still an error, perform Check 2.

Check 2 The HDD may be damaged. Replace it with a new one following the disassembling instructions in
Tear Down guide. If the problem persists, perform Check 3.

Check 3 The System board may be damaged. Replace it with a new one following the disassembling
instructions in Tear Down guide.

1.6 Keyboard
To check if the computer’s keyboard is defective or malfunctioning, follow the troubleshooting procedures below as instructed.

Procedure 1 Test Program Check

Procedure 2 Connector Check and Replacement Check

Procedure 1 Test Program Check

Execute the Keyboard test available as part of the maintenance test program. See Diagnostic user guide for information on how to
perform the test.
If an error is detected in the test, go to Procedure 2. If no error is detected, the keyboard itself is normal.

Procedure 2 Connector Check and Replacement Check

The keyboard or system board may be disconnected or faulty. Disassemble the computer following the steps described in Tear Down
guide and perform the following checks:

Check 1 Make sure the keyboard cable has been firmly connected to the system board.

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Keyboard System board CPU

If the cable is loose or off, reconnect it firmly and return to Procedure 2. If there is still an error,
perform Check 2.

Check 2 The keyboard may be faulty. Replace it with a new one following the instructions in Tear down
guide. If the problem persists, perform Check 3.

Check 3 The System board may be faulty. Replace it with a new one following the instructions in
Tear Down guide.

1.7 Display
To check if the computer’s display is defective or malfunctioning, follow the troubleshooting procedures below as instructed.
Procedure 1 Test Program Check

Procedure 2 Connector Check and Replacement Check

Procedure 1 Test Program Check


Insert the diagnostics bootable CD in the computer's CD ROM, turn on the computer and run the test. See Diagnostic user guide for
information on how to perform the test.
If an error is detected in the test, go to Procedure 2. If no error is detected, the display itself is normal.

Procedure 2 Connector Check and Replacement Check


The display unit has an LCD module, Fluorescent lamp (FL), panel close switch and FL inverter board. Any of the components or
their connections may be defective. Disassemble the computer following the steps described in Tear Down guide, then perform the
following checks:
1. If the FL does not light, perform Check 1.
2. If characters or graphics are not displayed normally, perform Check 5.
3. If the FL remains lit when the display is closed, the panel close switch may be defective. Perform
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Check 8.

Check 1 Make sure the following cables have been firmly connected to the system board and FL inverter
board.

FL FL inverter board System board CPU

HV cable LCD/FL cable

If any of the cables is loose or off, reconnect it firmly and return to Procedure 3. If there is still
an error, perform Check 2.
Check 2 The HV cable may be faulty. Replace it with a new one and return to Procedure 2. If there is still
an error, perform Check 3.
Check 3 The FL may be faulty. Replace it with a new one and return to Procedure 3. If there is still an
error, perform Check 4.
Check 4 The FL inverter board may be faulty. Replace it with a new one and return to Procedure 2. If
there is still an error, perform Check 5.
Check 5 Make sure the LCD/FL cable has been firmly connected to the system board and LCD module.

LCD module System board CPU

LCD/FL cable

If the cable is loose or off, reconnect it firmly and return to Procedure 2. If there is still an error,
perform Check 6.

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Check 6 The LCD/FL inverter cable may be faulty. Replace it with a new one and return to Procedure 2.
If there is still an error, perform Check 7.
Check 7 The LCD module may be faulty. Replace it with a new one and return to Procedure 2. If there
is still an error, perform Check 8.
Check 8 The System board may be faulty. Replace it with a new one.

1.8 DVD-ROM Drive


To check if the internal DVD-ROM drive is defective or malfunctioning, follow the troubleshooting procedures below as instructed.
Procedure 1 DVD-ROM Cleaning Check

Procedure 2 Test Program Check

Procedure 3 Connector Check and Replacement Check

Procedure 1 DVD-ROM Cleaning Check


1. Turn off the power to the computer.
2. Open the DVD tray by inserting a slender object such as a straightened paper clip into the eject hole.
The object must be long enough to activate the eject mechanism.
3. Clean the laser pickup lens with a lens cleaner. Apply the cleaner to a cloth and wipe the lens.
4. If the DVD-ROM drive still does not function properly after cleaning, go to Procedure 2.

Procedure 2 Test Program Check


Execute the CD-ROM/DVD-ROM drive test program available as part of the maintenance test program. Insert the diagnostics CD in
the computer's CD-ROM, turn on the computer and run the test. Then insert a test DVD into the DVD-ROM drive. See Diagnostic
user guide for information on how to perform the test.
If any error is detected by the test, go to Procedure 3.

Procedure 3 Connector Check and Replacement Check


The DVD-ROM drive is connected to the system board by the connector. The connector may be disconnected from the system
board or faulty. Disassemble the computer following the steps described in Tear Down guide and perform the following checks:
Check 1 Make sure the following connector has been firmly connected to the DVD-ROM drive and the
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system board.

DVD-ROM System board CPU


drive

Attachment case Connector

If the connector is loose or off, reconnect it firmly and return to Procedure 2.


If there is still an error, perform Check 2.

Check 2 The connector may be faulty. Replace the connector with a new one following the steps in
Tear Down guide. If the DVD-ROM drive is still not functioning properly, perform Check 3.
Check 3 The DVD-ROM drive may be faulty. Replace the DVD-ROM drive with a new one following the
steps in Tear Down guide. If the DVD-ROM drive is still not functioning properly, perform
Check 4.
Check 4 The system board may be faulty. Replace it with new one following the instructions in Tear
Down guide.

1.9 Combo Drive


To check if the internal Combo drive is defective or malfunctioning, follow the troubleshooting procedures below as instructed.
Procedure 1 Combo Cleaning Check

Procedure 2 Test Program Check

Procedure 3 Connector Check and Replacement Check

Procedure 1 Combo Cleaning Check


1. Turn off the power to the computer.
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2. Open the CD tray by inserting a slender object such as a straightened paper clip into the eject
hole. The object must be long enough to activate the eject mechanism.
3. Clean the laser pickup lens with a lens cleaner. Apply the cleaner to a cloth and wipe the lens.
4. If the Combo drive still does not function properly after cleaning, go to Procedure 2.

Procedure 2 Test Program Check


Execute the CD-ROM/DVD-ROM drive test program available as part of the maintenance test program. Insert the diagnostics CD in
the computer's CD-ROM, turn on the computer and run the test. Then insert a test CD into the CD-ROM drive. See Diagnostic user
guide for information on how to perform the test.
If any error is detected by the test, go to Procedure 3.

Procedure 3 Connector Check and Replacement Check


The Combo drive is connected to the system board by the Combo connector. The connector may be disconnected from the system
board or faulty. Disassemble the computer following the steps described in Tear Down guide and perform the following checks:
Check 1 Make sure the following connector has been firmly connected to the Combo drive and the system
board.

CD-ROM System board CPU


drive

Attachment case Connector

If the connector is loose or off, reconnect it firmly and return to Procedure 2. If there is still an
error, perform Check 2.
Check 2 The connector may be faulty. Replace the connector with a new one following the steps in Tear
Down guide. If the Combo drive is still not functioning properly, perform Check 3.
Check 3 The Combo drive may be faulty. Replace the Combo drive with a new one following the steps in
Tear Down guide. If the Combo drive is still not functioning properly, perform Check 4.
Check 4 The system board may be faulty. Replace it with new one following the instructions in Tear
Down guide.

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1.10 Cooling Module


To check if the computer’s cooling module is defective or malfunctioning, follow the troubleshooting procedures below as instructed.
Procedure 1 Test Program Check

Procedure 2 Connector Check and Replacement Check

Procedure 1 Test Program Check


Execute the Fan On/Off test program available as part of the maintenance test program. This test program checks the cooling
module. Insert the diagnostics bootable CD in the computer's CD-ROM, turn on the computer and run the test. See Diagnostic
user guide for information on how to perform the test.
If any error is detected by the test, go to Procedure 2.

Procedure 2 Connector Check and Replacement Check


The cooling module is connected to the system board. If the cooling module malfunctions, there may be a bad connection between
the cooling module and the system board or either might be faulty.
Disassemble the computer following the steps described in Tear Down guide and perform the following checks:
Check 1 Make sure the cooling module has been firmly connected to the connector on the system board.
Also make sure that the tape is not stuck to any part of the fan and that the fan is free of foreign
matter.

Cooling module System board CPU

If the connector is disconnected, connect it firmly to the system board and return to Procedure 1. If the tape is
stuck to any part of the fan, stick it back to the specified point. If a foreign matter is found in the fan, remove it
and then return to Procedure 1. If there is still an error, perform Check 2.
Check 2 The cooling module may be faulty. Replace it with a new one following the steps in Tear
Down guide.

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1.11 Touch Pad

Procedure 1 Test Program Check


Execute the Touch Pad test program available as part of the maintenance test program. Insert the diagnostics CD in the computer's
CD-ROM, turn on the computer and run the test. See Diagnostic user guide for information on how to perform the test.
If any error is detected by the test, go to Procedure 2.

Procedure 2 Connector and FFC Check and Replacement Check


The Touch Pad is connected to the system board by the FFC. The cable may be disconnected from the system board or faulty.
Disassemble the computer following the steps described in Tear down guide and perform the following checks:
Check 1 Make sure the following connector and FFC have been firmly connected to the Touch Pad and the
system board

FFC
C
Touch Pad System board CPU

Connector

Check 2 The FFC or connector may be faulty. Replace the FFC or connector with a new one following the
steps in Tear Down guide. If the Touch Pad is still not functioning properly, perform Check 3.
Check 3 The Touch Pad may be faulty. Replace the Touch Pad with a new
one following the steps in Tear Down guide. If the Touch Pad is still not functioning properly,
perform Check 4.
Check 4 The system board may be faulty. Replace it with new one following the instructions in Tear
down guide.

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1.12 Audio
To check if the audio function is defective or malfunctioning, follow the troubleshooting procedures below as instructed.
Procedure 1 Test Program Check

Procedure 2 Connector Check and Replacement Check

Procedure 1 Test Program Check


Execute the Audio test program available as part of the maintenance test program. This program checks the audio. Insert the
bootable diagnostic CD into the ODD drive. Turn on the computer and run the test. See Diagnostic user guide for information on
how to perform the test.
If any error is detected by the test, go to Procedure 2

Procedure 2 Connector Check and Replacement Check


The audio codec and amplifier is on system board. If the audio malfunctions, there may be a bad connection between the speaker
and the system board.
Disassemble the computer following the steps described in Tear Down guide and perform the following checks:
Check 1 Make sure the cable of speaker connect to the system board has been firmly plugged into the
connectors.

System board CPU

Left speaker Right speaker

If the cable of speaker is disconnected, connect it firmly and return to Procedure 1. If there is still an error,
perform Check 2.
Check 2 The system board may be faulty. Replace it with a new one following the instructions in Tear
Down guide. If the problem persists, perform Check 3.
Check 3 The speaker may be faulty. Replace it with a new one following the steps in Tear Down guide.

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1.13 Battery life (Battery Learning)


To maximize the life of your battery pack:
. At least once a month, disconnect the computer from a power source and operate it on battery power until the battery pack fully
discharges. Before doing so, follow the steps below.

1. Turn off the computer’s power.


2. Disconnect the AC adaptor and turn on the computer’s power. If it does not turn on go to
step 4.
3. Operate the computer on battery power for five minutes. If the battery pack has at least five
minutes of operating time, continue operating until the battery pack is fully discharged. If the
battery LED flashes in blue or there is some other warning to indicate a low battery, go to step
4.
4. Connect the AC adaptor to the computer and the power cord to a power outlet. The Battery
LED should glow orange to indicate that the battery pack is being charged. If the Battery LED
indicator does not glow, power is not being supplied. Check the connections for the AC
adaptor and power cord.
5. Charge the battery pack until the Battery LED is OFF

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Appendix 1 – Screw List /Torque


Service BOM

JR1 BOM
20081027.rar

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