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Benq Joybook Lite U101c 20090609 083538
Benq Joybook Lite U101c 20090609 083538
Benq Joybook Lite U101c 20090609 083538
Version: 001
Date:2008-07-22
Notice:
For RO to input specific “Legal Requirement” in specific NS regarding to responsibility and liability statements.
Please check BenQ’s eSupport web site, http://esupport.benq.com, to ensure that you have the most recent version of this
manual.
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Form No: QMS-PM-07-02(20070917)
First Edition (July, 2008)
© Copyright BenQ Corporation 2006. All Right Reserved.
Release Notice
Product System (PS)
Index
Level 1
Specifications……………………………………………………………………………3
Level 2
Disassembly/ Assembly………………………………………………………………..48
Troubleshooting…………………………………………………………………………88
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Form No: QMS-PM-07-02(20070917)
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Specifications
(a)
Category Specification
1. Form factor Width: 188.9mm
Length: 258 mm
Front End : 28 mm
Rear End: 32mm
2. Display size/resolution AUO 10.1” wide Screen (16:9, WSVGA: 1024X576), B101AW01 V0 VESA
LVDS TFT LCD with LED backlight.
3. Weight Under 1.2kg with 3 cell battery
4. ID (1) Meet both consumer and commercial markets
(2) BenQ ID team is able to modify the ID proposals provided by supplier.
(3) IMR process in LCD cover
5. CPU (1) Intel Atom /N270(FSB=1.6GHz/800MHz/C-0 core/2.5 W)
Configurable NOTE:
(1) Supplier needs to support CPU transition and version migration by
following Intel’s roadmap, including special SKU promoted by Intel, e.g.
Tj85.
(2) Thermal design must meet 100% of TDP specified by CPU vendor,
refer to “BenQ Joybook Reliability Standard Test Plan”
(3) The Supplier shall provide BenQ with the wattage capability of the
proposed thermal solution.
6. Core Logic (North Bridge Intel Diamondville 945GSE + ICH7-M
+ South Bridge)
7. Graphics Chip/Graphics
Memory Intel GMA950
Factory Option
8. System BIOS 8Mb, boot block, Shadow RAM support
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Category Specification
10. KBC ITE8512E embedded
Supported A20Gate
11. Audio Realtek ALC269
12. Speaker (1) Internal high-quality with at least typical 1.5W-output stereo speakers
(x 2 pcs)
(2) Frequency Response of speakers is 400Hz – 20KHz (音箱 Fb)
(3) Speaker Output Level is 80 db ± 3 db (dBSPL @ rated power @ 0.5M)
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Product System (PS)
Category Specification
19. Standard I/O Ports & (1) RJ45 x 1 (without LED)
connectors
(2) DC-in Power jack x 1 (2.5 phi)
(3) CRT x 1
(4) USB 2.0 x 3
(5) Microphone jack x 1
(6) Headphone Jack x 1
(7) 4-in-1 card reader (MS/MS Pro /MMC /SD) x 1
NOTE: I/O ports locations shall be defined by BenQ ME/ID/UI
specifications.
20. Security Kensington Lock port x1
NOTE: Its location shall be defined by BenQ ME/ID/UI specifications.
21. LAN RealTek RTL8102EL(10/100) LAN (On Mother Board solution)
22. WLAN QMI EM108 (9WEM108QCE00Q) WLAN 802.11 B/G,
Configurable
End User Replaceable
Factory Option
23. Bluetooth QBT400UB01P1 Bluetooth 2.1+EDR Module
Configurable
Factory Option
24. Antenna (1) Two 802.11 b/g (2.4GHz/5GHz) antenna is designed in the display bezel
(2) Printed PCB Antenna Bluetooth module
25. Webcam QCM13E CMOS type Camera module with D-MIC
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Category Specification
29. LED Indicators System status LED indicators:
(1) WLAN/ Bluetooth (Blue + Amber color)
(2) Power On/Off/Suspend (Blue+ Amber color)
(3) Battery (Blue+ Amber color)
(4) HDD (Blue color)
(5) Number Lock (Blue color)
(6) Caps Lock (Blue color)
30. Battery Simplo Li-Ion (3cell/11.1V/2400mAH)
Configurable NOTE:
End User Replaceable Battery cell should retain 70% capacity after 300 charge/discharge cycles.
31. RTC battery As for serviceability, the design shall be easily accessible and replaceable.
End User Replaceable Rechargeable battery
Model: ML1220
Voltage: 2.5-3.0V
Capacity: 14mAh
Vendor: Maxell
32. AC Adapter Inlet 3p, 19V/40W, w/o LED, w/o PFC
End User Replaceable NOTE: DC-in jack dimension shall be compatible with BenQ-developed AC
adapters.
Input: AC100 – 240V, 50/60Hz
Output: 19V, 40W Max
Color: Black
33. Thermal solution Support Atom 2.5W, Discrete platform @Ta =35C
34. Power management (1) ACPI 3.0 / with Intel Speed Step
(2) C1 , C2 , C3 , S0 , S1, S3 , S4
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1. Applicable Documents
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2. Applicable Documents
2.1 H/W Requirements
The picture shows the Joybook U101 System architecture (Block Diagram)
Chipset/Component specifications
CPU (Intel Atom Processor)
Functions Description Remark
Package 437-pin Micro - FCPGA; 45 nm
Features - Dual Core Processor
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System Memory
U101 supports single channel DDR II 533 SDRAM type. One 200 pin SO-DIMM socket supporting 512MB,
1GB, DDR II SDRAM Module & 512MB on board DDRII SDRAM (Optional). It can achieve total
512MB/1.5 GB system memory.
(Please refer to AVL for BenQ guaranteed SO-DIMM module)
Display Subsystem
U101 supports AUO 10.1” color TFT LCD with LED backlight. The screen format is intended to support
the WSVGA [1024(H) x 576(V)] screen and 262k colors (RGB 6-bits data driver). All input signals are
LVDS interface compatible.
Brightness Requirement:
Min: 30 nits
Max: >= LCD specification
Uniformity: <= LCD specification
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LAN (Realtek-RTL8102EL)
Functions Description Remark
Package QFN 64-pin
Power 3.3V & 1.2V
Features - 10/100 Mbps Ethernet
- PCI Express base specification 1.1 compliant
- Descriptor bursting & Caching
- Message Signaled Interrupt
- WOL power management support
- Supports power down/link down power saving
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Half Mini Card Wireless LAN Card( Quanta Wlan 11b/g EM108)
Functions Description Remark
Package Mini Card Type II
Power 3.3V/1.5V
Features - BPSK, QPSK, 16 QAM, 64 QAM, DBPSK, DQPSK and
CCK modulation schemes
-All-CMOS single chip for IEEE 802.11b/g compatible
WLANs
- No external VCOs or SAW filters needed
- Operates in 2.4GHz frequency bands
- Data rates of 1-54Mbps for 802.11g, and 1-11Mbps for
802.11b
- 802.11e-compatible bursting
- Atheros Extended Range feature supported
- PCIe 1.2 (PCI Express Mini Card Electromechanical
Specification 1.2)
- Internal low frequency oscillator for low power sleep mode
- IEEE 1149.1 standard test access port and boundary scan
architecture supported
- Supports Windows XP, Vista
Power * 3.3V:
* 0.4mA (SLEEP) and 10.4 mA (Transmit)
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Speaker (PB2512KN04-9LB2)
Functions Description Remark
Dimension Dimension: 25x12x7mm
Impedance 4Ω ±15% at 1000Hz
Frequency Range 400Hz ~ 20 KHz
Lowest resonant frequency 800 Hz + 20%
Power Rating Normal 1.5 W; Maximum 2W with enclosure
Output sound pressure level 80 db + 3 db /1.0 Watt.0.5Meter
(S.P.L)
Keyboard(Tech-Way AEJR1x00010)
Functions Description Remark
Dimension 233.8 +/- 0.20 mmx 92.4 +/- 0.15 mmx 4.2 +/-
0.3mm
Weight 60 gram
Pitch 17.2mm
KEY number US version: 100 keys
UK version: 100 keys
Key Stroke (Travel) 1.5 +/- 0.3 mm
Input characteristics:
Functions Description
Input voltage 90 ~ 264V AC
Input frequency range 47 ~ 63 Hz
Maximum input AC 1.2A(100VAC,240VAC/2.1A Load)
current
Inrush current No damage
Output characteristics:
Load range Regulation Ripple &
Output Noise
Voltage
Minimum Maximum
18.05V-
+19V 0A 2.1A 350mVp-p
19.95V
Battery
Cell configuration: 3S/1P
SMB Ver. 1.0 Compliant
Nominal Capacity: 2400 mAh
Nominal Voltage: 10.8 volts
Cycle Life :300 cycles (min.) > 70% at 25℃
Charge condition: 0.5C, CC/CV to 12.6V, Discharge condition: 0.5C, CC to 9.0V
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Product System (PS)
SMBIOS Strings
Type 0: BIOS Information
Field
BIOS Version The BIOS version is defined in the “BIOS Version Numbers”
section of this document
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Security
Security features protect the data of machine from unveiled publicly and unauthorized access. BenQ will
provide the security features outlined in this section.
EVP bit : BIOS supports EVP bit for those support EVP bit CPUs. EVP bit is a kind of data execution
protection (DEP) for avoid hacking purpose which needs BIOS, OS and CPU support.
Password
BenQ provides a two-level password security scheme stored in CMOS.
z Supervisor password.
z User Password.
The password, if set, is required to gain access to the Setup utility, and to boot the system. The difference
between the two password levels only exists when executing the Setup utility. Using the administration
password to enter the Setup utility allows the user to access all the configurable fields. Whereas using the
user password only allows the user to configure a limited number of fields.
Venus also provides a H/W solution to reset or bypass password. (e.g. remove CMOS battery). Secured
data is kept in CMOS. The entire data structure of secured data in the non-volatile storage must be
verified with a checksum calculation.
Others follow Third party BIOS’ Security specification.
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Product System (PS)
System Meter
Venus should provide 3 bytes in CMOS and the default value is 0. It will auto count the hour of usage
when boot to OS. The format is Hour(2 bytes): Min(1 byte)
System cannot reset its value.
Debugging
Provide miniPCI debugger interface.
Auto Dim
For non Vista OS
The system will support an automatic dimming of the LCD backlight when the AC power
source is NOT available (running on battery power).The user may always manually
increase or decrease the brightness, including to full maximum setting. The current user
setting of brightness (along with current power source) will be saved, and the brightness
setting will be restored to the user’s set level at the next boot or resume. Under AC mode,
if user plugs out AC, it will decrease one step automatically. After user plugs in AC, it will
increase one step. There are two special cases that KBC should take care:
z DC mode and user set to maximum of brightness
Don’t change the brightness level
z AC mode and user set to the minimum of brightness
Don’t change the brightness
EC/KBC Interface
Note : SW simulation mode is to cheat EC there is an external device plugged in, and forced toggled to external
device no matter there is really an external device exist or not. In simulation mode, it will override hardware
pin detection function. It will also affect CRT Status bit (54h command). When change back to hardware pin
mode, EC needs to update CRT status again.
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Product System (PS)
Boot Block
Venus BIOS provided crisis mode to support Boot Block function provides a safe solution to recover
system BIOS in case of BIOS code in flash memory is corrupted. There are two ways to enter Crisis Mode:
z BIOS corrupted, Boot Block function will enter crisis mode automatically
z When system power on with ‘~’ button pressed, BIOS should enter crisis mode.
POST
POST LOGO
The logo should be displayed on the screen during POST. It is a colored bitmap (640*480*16.7M color)
and the background should be black. When there is an error occurred, BIOS closes the logo and switches to
text mode to display the error message.
BIOS support F9 key for Multi Boot Menu during POST.
The POST progress bar
Press <F2>to enter Setup ,press <F9>to display Boot Menu
Intel OSB use “Black back ground and the wording with blue color” .
POST Hotkey Function
F2 BIOS Setup Menu
Alt+F10 Hidden Partition Recovery (Support and show message only Hidden partition installed )
POST Error
If the CMOS checksum is bad, the BIOS should load the default values.
Fast POST
BenQ will comply with the Microsoft Simple Boot Flag Specification v1.0/v2.0. In that document, two
types of boot sequences are defined.
be able to specify which system device will be attempted 1st, 2nd, and so on. During Post, user can also use
the “F9” to select the boot device, and user press the “Alt+F10” to enter recovery partition and run
recovery program.
The list of possible boot devices sequence will include:
Boot Menu
1. USB FDD :XXXXXXX (Show this item only when plug in)
2. USB CDROM:XXXXXX
3. SATA HDD:XXXXX
4. PATA SSD: XXXXX
5. USB Key :XXXXXX (Show this item only when plug in)
6. USB HDD :XXXXXX (Show this item only when plug in)
7. LAN
<Enter Setup>
Boot From LAN
The system of BenQ has the internal LAN card, booting the system from the network could be done by:
z Specify the network as the first boot device.
z At post, user could change the system boot from network. It depends on third party BIOS’
design.
Hotkeys
Keyboard Hot Keys
A message (BenQ Hotkey Manager) will be show when the hot key is activated (as noted in the below table),
to indicate to the user that the selected action has been performed. No hotkey beep is needed.
Make/Break Icon
Function Hot Key
Ps2 Set1 Ps2 Set2
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Make/Break Icon
Function Hot Key
Ps2 Set1 Ps2 Set2
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1 VGA Auto-detection
pre-defined order. If the next display device in the sequence is not available, then it will be skipped and the
next device in sequence will be used
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Y
Show BenQ OSD
[ Shift to the next target display
configuration again]
Y
Y
Wait for 2 secs , and
auto set to selected
Press Enter ? N
display device
Set to selected
display device
Ven
us needs to implement a advance UI for display switch.
When the EC RAM status bit indicates that BenQ application is not working for display switch. It should
follow the sequence to switch display. If the EC RAM status bit is 1, BenQ application will handle all the
behavior of switch. EC need send scan code and send SCI to BIOS to request display device status update
when user presses Fn+F3. Other behavior follow previous EC command section to implement.
If the D-sub is plugged, system is resume from S3/S4/S5. Display mode will follow below table.
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Mobile systems support control of LCD backlight brightness via ACPI methods in the BIOS
The Windows Mobility Center provides users with an LCD brightness control user interface. This
requires the implementation of ACPI brightness methods in the system BIOS.
Required Methods
• _BCL
• _BCM
• Bit 2 of _DOS must be disabled so that the system BIOS cannot change the brightness levels
automatically.
Optional Methods
Support for _BCQ is highly recommended but not required.
Design and Implementation Notes
The _BCL and _BCM methods in the BIOS enable the operating system to query the brightness
range and values, and set new values.
Mobile systems that have brightness control function keys use standard ACPI events
If the system implements keys which are invisible to the operating system, they must use ACPI methods. These
keys must not directly control the brightness once Bit 2 of the _DOS method has been set.Systems must map keys to the
appropriate ACPI Notification values below:
• ACPI_NOTIFY_CYCLE_BRIGHTNESS_HOTKEY 0x85
• ACPI_NOTIFY_INC_BRIGHTNESS_HOTKEY 0x86
• ACPI_NOTIFY_DEC_BRIGHTNESS_HOTKEY 0x87
• ACPI_NOTIFY_ZERO_BRIGHTNESS_HOTKEY 0x88
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1 In the initial state, power on for the first time to enter windows,
Fn+F12 status bit = off (LED is off.)
Fn-F10
Wireless & Repeat
Fn-F10 Fn-F10
Off Wireless Bluetooth Bluetooth
An OS level application of BenQ will provide an OSD to show the status was changed.
If the switch of wireless/Bluetooth is exist, all state must check the switch state first.
Sleep mode Wireless Bluetooth
S3 resume Last state Last state
S4 resume Last state Last state
Cold Start Last state Last state
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Fn+F11 : F12
AC-In/Out
When AC/DC mode is changed, the system always issues the scan code (checking) and SCI.
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PCI Devices
Audio
BenQ uses HD audio codec. It should be HD audio 1.0 compliant.
Video
The VGA controller on BenQ is running on PCI-Express bus. Support up to 1280*800*32bits colors in
BOTH modes (LCD & CRT).
z The LCD panel fresh frequency should only support 60Hz only.
z When “hide modes that this monitor cannot display” is checked, screen resolution only shows
1024*576.
z CRT display maximum resolution is 2048x1536, true colors non-interlace external CRT, refresh
rate up to 85Hz.
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No matter internal LAN or external LAN the UUID is the same. But the Mac address is different.
USB Devices
Internal Camera
Storage Subsystem
Floppy
BenQ support the legacy USB FDD feature.
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I/O Subsystem
Keyboard
BenQ supports one type of internal keyboard. It should be 84/85/88-key and AT-compatible keyboard.
And supports two Windows functions, 9 Fn+Function keys, include 4 inverted “T” cursor keys used for
PgUp, PgDn, and Home and End keys.
The keyboard of BenQ system has different language printout, it need different matrixes support it.
Keyboard Controller Related Requirement
Venus uses the ITE-8512 micro controller as the keyboard controller (KBC). This controller shall manage
the system power state, manage the PS/2 interfaces to external keyboard and mouse, scan the internal
keyboard, scan the function keys (keyboard hot keys), and manage the interface to the battery, fan, thermal
sensor.
The EC should support a set of communication protocols between the KBC firmware and system BIOS
that are defined in the "EC specification". Please refer to the EC specification for details of the operation of
the KBC with regards to the power supply, keyboard scanning, PS/2 interface and battery management
interface.
POST and before entering OS, EC should turn on FAN1 or lowest speed FAN only.
Button Definition
LED Definition
Following table is the descriptions of the detail behavior of the LED indicator .
Refer to EE LED Definition .
Indicator for Power Button
HDD/SSD access
Color: Blue Description:
Default = off,
Blinking= HDD or SSD access
Caps Lock
Color: Blue Description: On when enable
Num Lock
Color: Blue Description: On when enable
Power Management
Power management is controlled by an ACPI capable operating system.
ACPI Mode
In the ACPI system, ACPI OS takes care all the Power states of the Device and system. BenQ required these
power states:
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z Working (S0)
z Standby (S3)
z Hibernate (S4)
PM Events
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The following ACPI power management events will be recognized by the unit and the event must be
reported to the OS:
z Battery Critical
z Lid Open
z Lid Close
z Power Button
z Sleep Button
z AC/DC Change
z Battery inserted/removed
z Standby Timer
z Hibernation Timer
System can’t power on from S4/S5 while battery already critical low. It will blink battery charging LED 3 sec.
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then shutdown.
In the S3, while battery critical low it will wake system up. And system can power on from S3 even the
battery is under critical low. OS will control the following battery critical low process (BIOS need to set a
flag to prevent to enter sleep immediate).
And when battery is fully charged (battery charging LED is off), the battery Capacity should show 100%,
cannot be’' 98% or 99%.
The OS’ battery information’s manufacturer name must be “BenQ” and Unique ID must include “BenQ”
string. For example : Battery name is “LIP909”, UUID is “BenQLIP909”, Manufacturer is “BenQ”.
OS battery warning Battery Capacity
Low 1 10%
Low 2 5%
Thermal Management
Venus BIOS will support ACPI Thermal management, the Thermal Zone and Cooling control is defined as
following table. Note the ACPI BIOS should support a thermal control method as the following:
Object Description
_CRT Returns critical trip point in tenths Kelvin
_PSL List of pointers to passive cooling device objects
_PSV Returns Passive trip point in tenths Kelvin
_TC1 Thermal constant for Passive cooling
_TC2 Thermal constant for Passive cooling
_TMP Returns current temperature in tenths Kelvin
_TSP Thermal sampling period for Passive cooling in tenths of seconds
The following table is recommended for ACPI thermal management
The CPU temperature over thermal threshold, EC will generate a thermal SCI and control methods should
take the right actions.
Legacy Devices and Standards
Flash Update
The BIOS provide diskette-based BIOS update utility, include Boot Block with Crisis detect and recovery.
The BIOS update utility must be executed from the diskette. When booting to the diskette, the BIOS
update utility must automatically execute.
The BIOS update utility must contain an identification mechanism that will identify the correct machine
for which it is intended and execute only on that machine. The BIOS update utility must not execute on
any other machine.
z The utility need to check model ID to decide to update BIOS or not.
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Advanced Menu
PhoneixBIOS Setup Utility
Main Advance Security Boot Exit
Item Specific Help
Quiet Boot [Enabled] Select boot screen using options:
Legacy USB Support [Enabled] [Enabled] -Logo screen
Frame Buffer Size [64MB] [Disabled] –POST screen
Remote Power On [Disabled]
The Security Setup allows the users to set the security features as below:
Supervisor Password is
This filed shows that Supervisor Password is set or not.
User Password is
This field shows that User Password is set or not.
While this field is highlighted, then press ‘Enter’ the following message is shown:
Set Supervisor Password
Enter new password [ ]
Confirm new password [ ]
User can type password in filed of ’Enter new password’, and re-enter password in filed of confirm new
password’ for verification.
If verification OK:
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Setup Notice
If verification fail:
Setup Warning
Password do not match
Re-enter Password
[Continue]
While this field is highlighted, then press ‘Enter’ the following message is shown:
Set User Password
Enter new password [ ]
Confirm new password [ ]
The other processes are the same as Set Supervisor Password does.
If password on boot is required, the password must be set otherwise it can't be enabled.
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Allows the user to specify whether or not a password is required to boot and resume.
[Enabled] A password is required to start the system.
[Disabled] Do not apply password to the system.
Boot menu
The following is multi-boot menu:
PhoneixBIOS Setup Utility
Main Advance Security Boot Exit
Item Specific Help
Boot priority Key used to view or configure
1. USB FDD devices
2.USB CDROM <Up>/<Down>
3. Internal HDD: TOSHIBA MK8046GSX – (S1) Arrows select a device
4. Internal SSD: PATA SSD- (SM) <F5>/<F6>
5. USB Key Moves the device down or up
6 USB HDD
7 Network <x>
8
Excluded from boot order Exclude or include the device to
boot
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Exit Menu
The following is Exit menu:
PhoneixBIOS Setup Utility
Main Advance Security Boot Exit
Item Specific Help
Exit Saving Changes Exit System Setup and save your
Exit Discarding Changes changes to CMOS.
Load Setup Defaults
Discard Changes
Save Changes
Allows the user to save changes to CMOS and reboot system. The following massage is prompted when user
press ’Enter’ on this item:
Setup Confirmation
Save configuration changes and exit now?
[Yes] [No]
If ‘Yes’ is pressed, the changes will be saved into CMOS and the system will reboot.
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Discard Changes
Allows the user loads previous value from CMOS. The following message is prompted when press ‘Enter’:
Setup Confirmation
Load Previous configuration now?
[Yes] [No]
Save Changes
Allows the user to save changes into CMOS. The following message is prompted when press ‘Enter’ on this
item:
Setup Confirmation
Save configuration changes now?
[Yes] [No]
Device Driver
All device drivers need to support these features.
Item Function Description
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2.3 ME Requirements
U101 should follow Joybook BenQ Joybook Reliability Standard Test Plan
and BenQ appearance specification” document.
4. Acceptance Criteria
Any vendor supplying the system units should satisfy Joybook QM "Product Inspection Instruction"
5. Regulatory
6.3 Quality
The product quality must meet the requirements of BenQ’s Joybook HW test plan/ BenQ Joybook
Reliability Standard Test Plan /Compatibility test plan & Appearance Standard guideline of BenQ
Joybook product
.
8. Environmental requirements
Refer to the requirement of BenQ Joybook Reliability Standard Test Plan
9. Performance
Battery life
BatteryMark4.0.1 test :
3-cell 2400mAh Battery
Above 3 hrs 30 mins
3DMark2003 test:
Above 730 score
3Dmark2005 test:
Above 230 score
3Dmark2006 test:
Above 90 score
Business Winstone2004 :
Above 10 score
10. Compatibility
U101 must be compatible with the IBM PC/AT computer system. It must be able to run Microsoft XP and
Microsoft XP Logo program should be completed.
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3.3 Packing:
Main Defect:
No machine in packing carton
AK box wrong or something shortage
Machine’s S/N different from S/N on carton
EAN code on carton different from BOM
AK box content different from BOM
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Minor Defect:
The indention’s diameter on carton over 1cm
AK box smudginess or print hazily, adhesive tape when envelop carton not trimness
The fittings in AK box not in its position or the inter zone in AK box not trimness
Appendix I:
N
O Catalog Sub-item Criteria / requirement Result
BOM
1 Check List EAN Code Detail item on BENQ BOM
System Hardware Configuration Detail item on BENQ BOM
Labels on System Detail item on BENQ BOM
Labels on Palm-rest (OS, CPU, LCD labels) Detail item on BENQ BOM
Label on Inner Carton Detail item on BENQ BOM
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Troubleshooting
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If the diagnostic program cannot detect an error, the error may be intermittent. Run the continuous test
program repeatedly to isolate the problem. Check the log utilities function to confirm which diagnostic test
detected the error, then perform the appropriate troubleshooting procedures as follows:
1. If an error is detected by the System test, Memory test or Real Timer test, follow the system board
troubleshooting procedures in Section 1.4.
2. If an error is detected by the Hard Disk test, follow the HDD troubleshooting procedures in Section 1.5.
3. If an error is detected by the Keyboard test, follow the keyboard troubleshooting procedures in Section
1.6.
4. If an error is detected by the Display test, follow the display troubleshooting procedures in Section 1.7.
5. If an error is detected by the DVD-ROM test, follow the DVD-ROM troubleshooting procedures in
Section 1.8.
6. If an error is detected by the CD-ROM test, follow the CD-ROM troubleshooting procedures in Section
1.9.
7. If an error is detected by the Fan On/Off test, follow the cooling module troubleshooting procedures in
Section 1.10
8. If an error is detected by the Touch Pad test, follow the Touch Pad troubleshooting procedures in Section
1.11
9. If an error is detected by the audio function test, follow the Audio function troubleshooting procedures
in Section 1.12
10. If an error is detected by the IR test, follow the IR troubleshooting procedures in Section 1.13
11. If an error is detected by the Extending Battery life (Battery Learning), follow the Extending Battery life
procedures in Section 1.14
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If power LED is on in blue, but nothing appear on screen. Please refer to section 2.4 System Board and section
2.7 Display for troubleshooting.
If the Power LED off while turn on the power, follow the steps below:
1. Remove the battery pack and the AC adapter to shut off power supply to the computer.
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2. Attach the battery and AC adapter back and turn on the power again. If the LED still off, follow the steps
below:
Check 1 Make sure the Power LED goes on in blue. If it does not, go to Procedure 2.
Check 2 Make sure the Battery LED goes on in blue without AC adapter. If it does not, go to Procedure
4.
Check 3 Make sure the Battery LED goes on in orange when battery gauge is not full. If it does not, go to
Procedure 4.
AC System board
adaptor
Follow the steps below to check whether each connector has been connected correctly:
Check 1 Make sure the AC adaptor and AC power cord have been firmly plugged into the DC IN 18V
socket and wall outlet, respectively. When they have been connected correctly, perform Check 2.
Check 2 Connect a new AC adaptor and AC power cord.
If the Power LED does not go on while turn on the power, go to Procedure 4.
Disconnect AC adapter and turn on the power. If the battery LED does not go on,
perform Check 3.
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Check 3 Make sure the battery pack has been correctly installed in the computer. If the battery LED does
not go on while the battery pack has been installed correctly, go to Procedure 4.
Check 1 Replace the charger board with a new one. If the battery pack is still not working properly,
perform Check 2.
Check 2 Replace the system board with a new one. If the battery pack is still not working properly,
perform Check 3.
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1. NOTE: The 7 segments LED displays each status upon completion of the corresponding POST test
item. If the POST terminates with 21h displayed on the 7 segments LED, for example, the POST has
completed KBC initialization and detected an error
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L E D S tatu s
T est Item D escription
(H exad ecim al)
0H D IA G _SY ST E M _IN IT B oot started,read the cm os data for m akesure
m ain board pow er is stable
1H D IA G _A 20_D IS A B L E D isable A 20 through A 20
2H D IA G _IN IT _C H IPSE T Initialize C hipsetSet,load chipset default
size chache R A M
3H D IA G _T E ST _R A M send patten for test the basic 640k R A M
4H D IA G _M O V E _B B _L O A D E R M ove boot load segm ent into the R A M
5H D IA G _E X E C U T E _IN _D R A M program execution from D R A M
L E D Status
T est Item D escription
(H exadecim al)
20H D EB U G _K EY B _SELFTEST_C TLR Send selftest com m and (A A H ) to test K eyboard
controllor if o.k. return (55h)
21H D EB U G _K EY B _R ESET_K EY B O A R D Test K eyboard C ontroller and initialize keyboard
controllor
22H D EB U G _PO ST_C H EC K _C M O S_R A M Send test petten to C heck C M O S R am
23H D EB U G _PO ST_TEST_B A TT_C M O S_S Test B attery Fail & check C M O S X -SU M
24H D EB U G _H W IO _TEST_D M A _C TLR S U se D M A to copy data for Test the D M A controllers
25H D EB U G _H W IO _IN IT_8237 Initialize 8237A C ontroller
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LED Status
Test Item Description
(Hexadecimal)
40H DEBUG_CS_CONFIG_PORTS Configure the COMM and LPT ports
41H DEBUG_FLOP_INIT According cmos data to initialize the floppies
42H DEBUG_WINI_INIT Scan and initialize the hard disk, and display the result
on crt
43H DEBUG_HWIO_ROM_INIT Search option rom from c800 to e000 and to Initialize
option ROMs
44H DEBUG_OEM_INIT_POWER_MAN Check special device initial power management function
45H DEBUG_KEYB_SET_LEDS_2 Clear keyboard buffer and Update NUMLOCK status
46H DEBUG_HWIO_FIND_80X87 Test For Coprocessor Installed,and enable
coprocessor interrupt
47H DEBUG_OEM_LAST_MINUTE_INIT Run OEM functions before boot, and enable
L1,L2 cache
48H DEBUG_MISC_LAUNCH_INT19 Post code will finish,ready to run int19
and load OS
49H DEBUG_BEGIN_BOOT_CODE Into Int19, to boot from floppy or other
boot device
50H DEBUG_ACPI_INIT Initialize the ACPI function
51H DEBUG_PM_CPU_INIT Power manager initial & GEYSERVILLE CPU
initialize
52H DEBUG_USB_HC_INIT Clear USB status register and Initiallize
the USB Hub controllor
Table 2-2 Port80 LED boot mode status (3/3)
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LED Status
Test Item Description
(Hexadecimal)
0H DIAG_SYSTEM_INIT Boot started,read the cmos data for makesure
main board power is stable
1H DIAG_A20_DISABLE Disable A20 through A20
2H DIAG_INIT_CHIPSET Initialize ChipsetSet,load chipset default
size chache RAM
3H DIAG_TEST_RAM send patten for test the basic 640k RAM
4H DIAG_MOVE_BB_LOADER Move boot load segment into the RAM
5H DIAG_EXECUTE_IN_DRAM program execution from DRAM
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2. CAUTION: The contents of the 2.5-inch HDD will be erased when the HDD 2.5-inch HDD diagnostic
test or formatting is executed. Save the required contents of the HDD to floppy disks or other storage drive
in advance.
Check 1 If either of the following messages appears, go to Procedure 2. If the following messages do not
appear, perform Check 2.
Check 2 Check BIOS SETUP to see if the Hard Disk option has been set correctly. If not, choose correct
setting and restart the computer. If the problem persists, go to Procedure 2.
Check 1 Type C: and press the Enter key. If you cannot change to drive C, perform Check 2. If you can
change to drive C, perform Check 3.
Check 2 Type FDISK and press the Enter key. Choose “Display partition information” from the FDISK
menu. If drive C is listed, perform Check 3. If drive C is not listed, return to the FDISK menu
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and choose the option to create a DOS partition on drive C. Then restart the computer. If the
problem persists, go to Procedure 3.
Check 3 If drive C is listed as active in the FDISK menu, perform Check 4. If drive C is not listed as active,
return to the FDISK menu and choose the option to set the active partition for drive C. Then
restart the computer. If the problem persists, perform Check 4.
Check 4 Enter DIR C: and press the Enter key. If the following message is displayed, go to Procedure 3.
If contents of drive C are listed on the display, perform Check 5.
Check 5 Use the SYS command in the MS-DOS system to install system files.
If the following message appears on the display, the system files have been transferred to the HDD.
Restart the computer. If the problem persists, go to Procedure 3.
System transferred
3. NOTE: If the computer is running Windows 95 OSR 2 or higher or Windows 98/2000 and the hard disk
capacity is more than 512 MB, the FDISK program will ask if you need support for a partition larger than 2
GB. Select Y for large partition support; however, be sure to read the precaution regarding access by other
operating systems.
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Check 1 Enter FORMAT C:/S/U to format the HDD and transfer system files. If the following message
appears on the display, the HDD has been formatted.
Format complete
If an error message appears on the display, refer to the MS-DOS Manual for more information
and perform Check 2.
Check 2 Run the test program to format the 2.5-inch HDD with a low-level format option. See
Diagnostic user guide for details on how to use the test program.
If the following message appears on the display, the HDD low-level format is complete. Partition and
format the HDD using the MS-DOS FORMAT command.
Format complete
If you cannot format the HDD using the test program, go to Procedure 4.
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If an error is detected during the HDD test, an error code and status will be displayed. The error codes and
their status names are listed in Table 2-3. If an error code is not generated and the problem still exists, go to
Code S ta tu s
1 G e t P a r a m e t e r F a il !
2 R e a d O ld D a t a E r r o r
3 W r it e P a t t e r n E r r o r
4 R e a d B a c k D a ta E rro r
5 D a ta C o m p a re E rro r
6 R e s to re D a ta E rro r
7 R e a d V e r if y E r r o r
9 S e e k E rro r
10 D is k C o n t r o l le r S e lf T e s t F a ile d
11 D is k C o n t r o l le r T e s t u n e x p e c t e d in t e r r u p t F a ile d
12 D is k C o n t r o l le r a c t i o n T e s t F a ile d
13 d is k d o s n o t s u p p o r t S M A R T
14 d is k r e a d a t t r ib u t e t h r e s h o ld e r r o r
15 d is k r e a d a t t r ib u t e v a lu e e r r o r
16 d is k S M A R T a t t r ib u t e v a lu e e r r o r
Procedure 5.
Check 1 Make sure the following connectors have been firmly connected to the HDD, system board and
CPU.
Check 2 The HDD may be damaged. Replace it with a new one following the disassembling instructions in
Tear Down guide. If the problem persists, perform Check 3.
Check 3 The System board may be damaged. Replace it with a new one following the disassembling
instructions in Tear Down guide.
1.6 Keyboard
To check if the computer’s keyboard is defective or malfunctioning, follow the troubleshooting procedures below as instructed.
Execute the Keyboard test available as part of the maintenance test program. See Diagnostic user guide for information on how to
perform the test.
If an error is detected in the test, go to Procedure 2. If no error is detected, the keyboard itself is normal.
The keyboard or system board may be disconnected or faulty. Disassemble the computer following the steps described in Tear Down
guide and perform the following checks:
Check 1 Make sure the keyboard cable has been firmly connected to the system board.
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If the cable is loose or off, reconnect it firmly and return to Procedure 2. If there is still an error,
perform Check 2.
Check 2 The keyboard may be faulty. Replace it with a new one following the instructions in Tear down
guide. If the problem persists, perform Check 3.
Check 3 The System board may be faulty. Replace it with a new one following the instructions in
Tear Down guide.
1.7 Display
To check if the computer’s display is defective or malfunctioning, follow the troubleshooting procedures below as instructed.
Procedure 1 Test Program Check
Check 8.
Check 1 Make sure the following cables have been firmly connected to the system board and FL inverter
board.
If any of the cables is loose or off, reconnect it firmly and return to Procedure 3. If there is still
an error, perform Check 2.
Check 2 The HV cable may be faulty. Replace it with a new one and return to Procedure 2. If there is still
an error, perform Check 3.
Check 3 The FL may be faulty. Replace it with a new one and return to Procedure 3. If there is still an
error, perform Check 4.
Check 4 The FL inverter board may be faulty. Replace it with a new one and return to Procedure 2. If
there is still an error, perform Check 5.
Check 5 Make sure the LCD/FL cable has been firmly connected to the system board and LCD module.
LCD/FL cable
If the cable is loose or off, reconnect it firmly and return to Procedure 2. If there is still an error,
perform Check 6.
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Check 6 The LCD/FL inverter cable may be faulty. Replace it with a new one and return to Procedure 2.
If there is still an error, perform Check 7.
Check 7 The LCD module may be faulty. Replace it with a new one and return to Procedure 2. If there
is still an error, perform Check 8.
Check 8 The System board may be faulty. Replace it with a new one.
system board.
Check 2 The connector may be faulty. Replace the connector with a new one following the steps in
Tear Down guide. If the DVD-ROM drive is still not functioning properly, perform Check 3.
Check 3 The DVD-ROM drive may be faulty. Replace the DVD-ROM drive with a new one following the
steps in Tear Down guide. If the DVD-ROM drive is still not functioning properly, perform
Check 4.
Check 4 The system board may be faulty. Replace it with new one following the instructions in Tear
Down guide.
2. Open the CD tray by inserting a slender object such as a straightened paper clip into the eject
hole. The object must be long enough to activate the eject mechanism.
3. Clean the laser pickup lens with a lens cleaner. Apply the cleaner to a cloth and wipe the lens.
4. If the Combo drive still does not function properly after cleaning, go to Procedure 2.
If the connector is loose or off, reconnect it firmly and return to Procedure 2. If there is still an
error, perform Check 2.
Check 2 The connector may be faulty. Replace the connector with a new one following the steps in Tear
Down guide. If the Combo drive is still not functioning properly, perform Check 3.
Check 3 The Combo drive may be faulty. Replace the Combo drive with a new one following the steps in
Tear Down guide. If the Combo drive is still not functioning properly, perform Check 4.
Check 4 The system board may be faulty. Replace it with new one following the instructions in Tear
Down guide.
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If the connector is disconnected, connect it firmly to the system board and return to Procedure 1. If the tape is
stuck to any part of the fan, stick it back to the specified point. If a foreign matter is found in the fan, remove it
and then return to Procedure 1. If there is still an error, perform Check 2.
Check 2 The cooling module may be faulty. Replace it with a new one following the steps in Tear
Down guide.
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FFC
C
Touch Pad System board CPU
Connector
Check 2 The FFC or connector may be faulty. Replace the FFC or connector with a new one following the
steps in Tear Down guide. If the Touch Pad is still not functioning properly, perform Check 3.
Check 3 The Touch Pad may be faulty. Replace the Touch Pad with a new
one following the steps in Tear Down guide. If the Touch Pad is still not functioning properly,
perform Check 4.
Check 4 The system board may be faulty. Replace it with new one following the instructions in Tear
down guide.
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1.12 Audio
To check if the audio function is defective or malfunctioning, follow the troubleshooting procedures below as instructed.
Procedure 1 Test Program Check
If the cable of speaker is disconnected, connect it firmly and return to Procedure 1. If there is still an error,
perform Check 2.
Check 2 The system board may be faulty. Replace it with a new one following the instructions in Tear
Down guide. If the problem persists, perform Check 3.
Check 3 The speaker may be faulty. Replace it with a new one following the steps in Tear Down guide.
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JR1 BOM
20081027.rar
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