Lee Anne Chin

Phone: 64258588, Email: janetlcla513@yahoo.com.hk

Education
Advanced Diploma of Hospitality Management 2007
Carrick Institute of Education, Melbourne, Australia

Advanced Diploma of Business 2004

Stott’s College, Melbourne, Australia

Professional Experience
Yun Jing Enterprise (Holding) Limited 01 January 19-Current
◆ Sales Assistant

➢ Cashing (Audit)

➢ Replenish the stock

➢ Reply supplier enquiry through email

➢ Introduce new items to customers

➢ Order stocks

➢ Welcome customers to the store and answer their queries

➢ Assess customers needs and provide assistance and information on product features

➢ Remain knowledgeable on products offered and discuss available options

➢ Build productive trust relationships with customers

➢ Team up with co-workers to ensure proper customer service

Holiday Inn Golden Mile 06 June 16- 06 June 2017

◆ Front Desk Agent

➢ Check In & Check Out

➢ Cash Handling

➢ Key In

➢ Money exchanges

➢ Upselling

➢ Prepare reports

➢ Deposit Refund

➢ Answer guests inquires and solve problems

 Lee Anne Chin
Phone: 64258588, Email: janetlcla513@yahoo.com.hk

Working Holiday 02 August 14- 03 March 2016

B P International
◆ Front Desk Agent 11 March 13- 11 July 2014

➢ Check In & Check Out

➢ Cash Handling

➢ Key In

➢ Money exchanges

➢ Answer guests inquires and solve problems

➢ Deposit refund

➢ Prepare reports

ABEBI Limited 21 July 10- 07 March 2011

◆ Sales Assistant

➢ Cash Handling

➢ Provide customer services to enhance service satisfactions

➢ Answer customer inquires

Renaissance Kowloon Hotel, Hong Kong 27 March 08- 01 March 2010

Gym Attendant
Receptions
Provide customer services to enhance service satisfactions
Answer customer inquiries over the phone
Cash Handling

Other Skills
Language Cantonese, English, Mandarin, Shanghainese (all fluent in spoken and written)

Certificate Responsible Service of Alcohol Certificate

Diploma of Business Certificate
Personality
● Excellent communication skills
 Lee Anne Chin
Phone: 64258588, Email: janetlcla513@yahoo.com.hk

● Customer-oriented mind and able perform under pressure

● Friendly, outgoing and pleasant personality

● Well groomed

● A proven team player in all aspects

● Hard working and willing to learn

Hobbies & Interests

Reading, cooking, Singing, Traveling and outdoors activities

Expect Salary
$15000