Hi Stores

Completion of TFG Money Account

Application on DAS
When capturing new account applications on DAS, please ensure all
the customer’s personal information is captured as accurately as possible.

Failure to do so will result in a drawn-out application process and an unhappy

customer.

When completing the customer’s info on DAS, please ensure

you have:

1. Captured the customer’s contact details 100% accurately

2. Double checked the customer’s personal information
3. Completed ALL the fields
4. Captured the customer’s email address as this may be used to
request bank statements or payslips from the customer during
the application process.

Following steps 1-4, will ensure the customer’s account application is

processed over a shorter period of time and will therefore provide a better
customer experience.

Regards,
TFG Money Team