PROJECT REPORT ON BANKING

THE PROJECT IS DEVELOPED BY TANMOY SANYAL

CONTENT
HISTORY OF BANKING
1 Origin of banking 2 Need of banking 3 Early beginning of banking

HISTORY OF INDIAN BANKING

o Nationalization of banking o Liberalization of banking

ABOUT RBI SUPPLY CHAIN MANAGEMENT LEGAL ISSUE INDIAN ECONOMY TOP THREE INDIAN BANK GLOBAL ECONOMY CHANGING TRENDS IN BANKING SECTOR
I WANT TO IMPLEMENT

DETERRENTS OF BUSINESS
a) MANPOWER,b)LICENSES c)POWER d) IT e) REAL ESTATE f) COMPITITION g)TAXATION h) SHRINKING MARKET i)MERCHANDISE j)FUNDING

FUTURE VISION AND GOLES.

a) WHAT I LEARNED FROM THE PROJECT? b) WHAT DIFFICULTIES DID I FACE? c) TEAM WORK, RESEARCH AND ANALYSIS.

BIBLIOGRAPHY
SOURCE OF INFORMATION

HISTORY OF BANKING
The first banks were probably the religious temple of ancient world, and were probably established sometime during the 3rd millennium B.C. Banks probably predated the invention of money. Deposits initially consisted of grain and later other goods including cattle , agricultural implements, and eventually precious metals such as gold, in the form of easy-to-carry compressed plates. Temples and palaces were the safest places to store gold as they were constantly attended and well built. As sacred places, temples presented an extra deterrents to would be thieves. There are extant recordes of lones from the 18 th century BC in Babylon that were made by temple priest to merchants. Ancient Greece holds further evidence of banking. Greek temples, as well as private and civic entities, conducted financial transaction such as lone, deposits, currency exchange, and validation of coinage.

ORIGIN OF BANKING

Pythius, who operated as a merchant banker throughout Asia Minor at the beginning of the 5th century BC is the first individual banker of whom we have records. Many of the early bankers in Greek city states were metics or foreign residents. Around 371 BC Pasion, a slave, became the wealthiest and most famous Greek banker. The fourth century BC saw increased use of credit-based banking in the Mediterranean world. In Egypt, from early times, grain had been used as a form of money in addition to precious metals, and state granaries functioned as banks. In the late third century BC the barren Aegean island of Delos, known for its magnificent harbor and famous temple of Apollo, become a prominent banking center. As in Egypt, cash transaction were replaced by real credit receipts and payments were made based on simple instructions with accounts kept for each client. With the defeat of its main rivals, Carthage and Corinth, by Romans, the importance of Deols increased. Constantly it was natural that the bank of Deols should become the model most closely imitated by the banks of rome. Ancient Rome perfected the administrative aspect of banking and saw greater regulation of financial institutions and financial practices. Charging interest on loans and paying interest on deposits became more highly develop and competitive.

NEED OF BANKING

Beginning around 1100, the need to transfer large amount of money to finance the Crusades stimulate reemergence of banking in western Europe. By 1200 there was a large and growing volume of long distance and international trade in number of agricultural commodities and manufacture goods in western Europe, including corn, wool, finished cloth, wine, salt, wax and tallow, leather goods and weapons and armor.

EARLY BEGENING OF BANKING

Modern economic and financial history is usually traced back to the coffee houses of London. The London Royal Exchange was established in 1565. At that time moneychangers were already called bankers, though the term bank usually referred to their offices, and did not carry the meaning it does today. Global banking and did capital market services proliferated during the 1980s and 1990s as a result of a great increase in demand from companies, governments, an financial institutions.

Oldest National bank :- Bank of Sweden, the rise of the national banks, began operations in
1668.

Oldest Private bank :- Monte dei Paschi di siena 1472- present, the oldest surviving bank in
the world. Founded in 1472 by the Magistrate of the city state of Siena, ITALY.

EARLY BANKING IN INDIA

Banking in India originated in the last decades of the 18th century. The oldest bank in existence in India is the State Bank of India, a government-owned bank that traces its origins back to June 1806 and that is the largest commercial bank in the country. After India's independence in 1947, the Reserve Bank was nationalized and In 1948, the Reserve Bank of India, India's central banking authority, was nationalized, and it became an institution owned by the Government of India and given broader powers.

Nationalisation
By the 1960s, the Indian banking industry has become an important tool to facilitate the development of the Indian economy. At the same time, it has emerged as a large employer, and a debate has ensued about the possibility to nationalize the banking industry. Indira Gandhi, the-then Prime Minister of India expressed the intention of the GOI in the annual conference of the All India Congress Meeting in a paper entitled "Stray thoughts on Bank Nationalization." The paper was received with positive enthusiasm. Thereafter, her move was swift and sudden, and the GOI issued an ordinance and nationalized the 14 largest commercial banks with effect from the midnight of July 19, 1969. A second dose of nationalization of 6 more commercial banks followed in 1980. The stated reason for the nationalization was to give the government more control of credit delivery. With the second dose of nationalization, the GOI controlled around 91% of the banking business of India

Liberalisation
In the early 1990s, the then Narsimha Rao government embarked on a policy of liberalization, licensing a small number of private banks. These came to be known as New Generation tech-savvy banks, and included Global Trust Bank (the first of such new generation banks to be set up), which later amalgamated with Oriental Bank of Commerce, UTI Bank(now re-named as Axis Bank), ICICI Bank and HDFC Bank. This move, along with the rapid growth in the economy of India, revitalized the banking sector in India, which has seen rapid growth with strong contribution from all the three sectors of banks, namely, government banks, private banks and foreign banks.

Currently (2007), banking in India is generally fairly mature in terms of supply, product range and reacheven though reach in rural India still remains a challenge for the private sector and foreign banks. In terms of quality of assets and capital adequacy, Indian banks are considered to have clean, strong and transparent balance sheets relative to other banks in comparable economies in its region. The Reserve Bank of India is an autonomous body, with minimal pressure from the government. The stated policy of the Bank on the Indian Rupee is to manage volatility but without any fixed exchange rate-and this has mostly been true.

FUNCTION OF RESERVE BANK OF INDIA

Monetary authority

Formulates, implements and monitors the Monetary Policy, announced twice a year. Announces the Credit Policy, announced twice a year - in April it announces new policy initiatives, the October pronouncement is a review of the April policy. Objective: Maintaining price stability and ensuring adequate flow of credit to productive sectors. Maintain optimum Liquidity in the economy.

System of Note issue

RBI Maintains Minimum Reserve System for Note issue.

This means that RBI can issue any amount of currency notes provided it keeps the minimum statutory limit of Rs.200 crores worth Gold and Securities.

Regulator and supervisor of the financial system

Prescribes broad parameters of banking operations within which the country's banking and financial system functions. Objective: maintain public confidence in the system, protect depositors' interest and provide cost-effective banking services to the public. The Banking Ombudsman Scheme has been formulated by the Reserve Bank of India (RBI) for effective redressal of complaints by bank customers.

Manager of exchange control

Manages the Foreign Exchange Management Act, 1999. Objective: to facilitate external trade and payment and promote orderly development and maintenance of foreign exchange market in India.

Issuer of currency

Issues and exchanges or destroys currency and coins not fit for circulation. Objective: the main objective is to give the public adequate supply of currency of good quality and to provide loans to commercial banks to maintain or improve the GDP. The basic objectives of RBI are to issue bank notes, to maintain the currency and credit system of the country to utilize it in its best advantage, and to maintain the reserves. RBI maintains the economic structure of the country so that it can achieve the objective of price stability as well as economic development, because both objectives are diverse in themselves.

Developmental role

Performs a wide range of promotional functions to support national objectives. To incubate or establish financial institutions of national importance, for e.g: IDBI NABARD, ICICI.

Related functions

Banker to the Government: performs merchant banking function for the central and the state governments; also acts as their banker. Banker to banks: maintains banking accounts of all scheduled banks. Owner and operator of the depository (SGL) and exchange (NDS) for government bonds. There is now an international consensus about the need to focus the tasks of a central bank upon central banking. RBI is far out of touch with such a principle, owing to the sprawling mandate described above.

TYPE OF BANK AND THER USES

Public banks Private banks Use not restricted. No remuneration collected Usage subject to availability Private banks For use of the family Facility paid for by the family Availability guaranteed

SUPPLY CHAIN IN BANKING/FINANCIAL SYSTEM

LEGAL ISSUSE
LICENSE TO START A BUSINESS APROVAL FOR NAME OF THE PROPOSED COMPANY An application in from No. 1A needs to be field with the Registrar of Companies (ROC) of the state in which the Registered office of the proposed Company is to be situated. The application is required to be signed by one of the promoters. The details to be state in the said application are as follows :- Four alternative names proposed company for the company. (The name can be coined names form the objects of the proposed company or the names of the directory, etc. but should definitely be indicative of the main object of the company. Justification for the name needs to be specified along with the application) Name and addresses of the promoters (Minimum 7 for a public company while 2 for private company). Authorized capital of the proposed company. Main objects of the proposed company. Name of other group companies. On submitting the application, the ROC scrutinizes the same and sends the approval/objection in about 10 days to the applicant. On fulfilling of the objections a formal letter of name approval is issued. The document required to be executed for incorporation. The following documents are required to be executed(Single) before they are submitted to the ROC. Memorandum of association and article of association Name approval letter in original. Power of attorney signed by all the subscribers of MOA authorizing one of the subscribers or any other person to act on their behalf for the purpose of incorporation and accepting the certificate of incorporation. The requirement for a Private Limited Company A registered business name Registered office Share capital Share holders Memorandum of association Articles of association Certificate Auditor Accounts

Registers etc Company seal

INDIAN ECONOMY 2007-2008

The Indian economy continued to record robust growth in 2007-08, although marginally lower than the last year. According to the revised estimates released by the Central Statistical Organisation (CSO) in May 2008, the real GDP growth was placed at 9.0 per cent during 2007-08 as compared with 9.6 per cent in 2006-07

TOP THREE BANKS IN INDIAN INDUSTRY

1) STATE BANK OF INDIA 2) ICICI BANK 3) HDFC BANK

OWNERSHIP STATE BANK OF INDIA- Central govt. undertaking. ICICI BANK- ICICI BANK Ltd. HDFC BANK- HDFC Bank Pvt. Ltd.

MARKETING STRATEGY OF,

1) State bank provide mainly Business lone, Home lone, Housing lone. 2) For the needy student it also provides Education lone. 3) State bank provide the service through 5000 ATM, over 1000 branches through out the hole nation. 4) State bank also provide the service through internet, called NET banking.

5) Recently State bank and BHARTI AIRTEL TELECOM make a agreement, the result of which is Mobile Banking. This is a type of service by which a huge number of people are access banking service through Cell phone. 6) State bank also given the facility of DEBIT card, CREDIT card. The credit card facility is provided by the STATE bank with a private group. 7) State bank also provide online application of education lone, personal lone, home lone, business lone. 8) Through this type of service the banks are attracts more customer.

OF,
1) HDFC bank provide mainly home lone, housing lone, agriculture lone. 2) HDFC bank provide net banking throughout the country by 573 branches and over 2300 ATM. You can transfer funds from your savings/current account to your credit card account, using your ATM card at HDFC bank ATM center. 3) HDFC bank provide NRI banking, (NRI banking is a service through which we can send or receive money from out side from India) 4) International wire transfer (transfer money from selected international location to India, with HDFC bank.) 5) HDFC bank also provide online application of education lone, personal lone, home lone, business lone. 6) HDFC bank provide Phone banking, by it one can instruct the HDFC Bank phone banking officer to transfer the funds from your Savings/current account into your Credit Card account. 7) Once you have registered yourself for HDFC bank Net banking fac ility, you can transfer funds from your savings/ Current account into your Credit Card account. This facility is absolutely hassle-free and can be done at your own comfort.

OF,
1) 2) 3) 4) ICICI mainly provide education lone, housing lone, home lone, personal lone. ICICI bank also provides business lone. ICICI bank also gives the service of DEBIT card and CREDIT card. ICICI bank also provides the net banking is a service through which we can send or receive money through Internet. 5) ICICI bank also gives cash lone.

6) ICICI bank provide NRI banking, (NRI banking is a service through which we can send or receive money from out side from India). 7) Recently ICICI BANK and Bhrati Airtel TELECOM make a agreement, the result of which is MOBILE BANKING. This is a type of service by which a huge number of people are access banking service through CELL PHONE. 8) ICICI bank also provide online application of education lone, personal lone, business lone. 9) ICICI bank corporate Internet Banking (CIB) is a one stop for all your online banking needs. It gives you the power to execute critical bank transaction instantly from your office locations with no time lags and hence is an indispensable tool in todays 24x7 high speed business world.

TRENDS IN THE MARKET IN THE BANKING SECTOR

Some of the major strengths of the Indian banking industry, which have helped mark its place on the global banking scene as highlighted by our survey respondents were Regulatory Systems (84.21%), Economic Growth Rate (63.15%), Technological Advancement (52.63%), Risk Assessment Systems (47%) and Credit Quality (42.1%) Some of the areas that need to be geared up for future growth, identified by the survey respondents are Diversification of markets beyond big cities (84.2%), HR Systems (63.15%), Size of banks (52.63%) High Transaction Costs (47.3%), Banking Infrastructure (42%) and Labour Inflexibilities (42%). To a question on achieving global competitiveness, Consolidation in the financial sector has emerged to be the most significant measure required to create world class banking system followed by Strict Corporate Governance Norms, Regional Expansion, Higher FDI limits and FTAs. On being asked to rate India on certain essential banking parameters (Regulatory Systems, Risk Assessment Systems, Technological Systems and Credit Quality) in comparison with other countries i.e China, Japan, Sinagapore, Russia, UK and USA, the following results emerged: 75 per cent of the foreign banks respondents rated their working experience in India as extremely good. Given Indias potential over the next decade and beyond, 100 per cent foreign banks respondents stated that they have formulated strategies for future expansion in India. 55 per cent of the respondents highlighted that the FTAs signed by India till now have helped enhance global trade and thus been of help to banks in their global expansion strategy.

On possible Comprehensive Economic Co-Operation Agreement (CECA) with EU, 85 per cent of domestic banks respondents also emphasized that India should not give full domestic status to EU based banks under the proposed India-EU CECA. 69 per cent of respondents stated that 20 30 % proportion of their total Income is constituted by fee-based incomes. Bancassurance and selling of mutual funds were recognized as the most tapped business opportunities by the bankers closely followed by Forex Management. Out of these selling of mutual funds was identified as the most profitable venture by 47 per cent of respondents. The penetration of banking services to Indian households stands at a mere 35.5%. Some of the efforts highlighted to increase this penetration level were: Tapping the Rural markets (87.5 per cent respondents) and Opening more branches in Tier II and Tier III towns (62.5 per cent respondents)

Review of Macroeconomic Developments during 2007-08

Reserve money increased by 30.9 per cent (Rs.2,19,326 crore) during 2007-08 as compared with 23.7 per cent (Rs.1,35,935 crore) in the previous year. While currency in circulation rose by 17.2 per cent (Rs.86,606 crore) in 2007-08 as compared with the increase of 17.1 per cent (Rs.73,523 crore) in the preceding year, gross profits ratio estimated at 11.8 per cent, 12.8 per cent and 15.3 per cent in the first three quarters of 2007-08 Commercial banks' investment in Government and other approved securities increased by 22.9 per cent (Rs.1,81,222 crore) during 2007-08 significantly higher than 10.3 per cent (Rs.74,062 crore) in 2006-07. The growth of real gross domestic product (GDP) in 2007-08 was placed at 8.7 per cent by the Central Statistical Organisation (CSO) in its advance estimates released in February 2008. Real GDP originating in agriculture and allied activities is estimated to have risen by 2.6 per cent in 2007-08, lower than 3.8 per cent in the previous year. Real GDP originating in industry rose by 8.6 per cent in 2007-08 as compared with 10.6 per cent in the previous year. Corporate activity experienced some moderation in growth relative to the recent past but continued to remain healthy during 2007-08.

GLOBAL ECONOMY
According to the World Economic Outlook (WEO) of the International Monetary Fund (IMF) released in April 2008, the forecast for global real GDP growth, on a purchasing power parity

basis, is expected to slow from 4.9 per cent in 2007 to 3.7 per cent in 2008 as compared with the projection of 4.1 per cent published in January 2008 and 3.8 per cent in 2009. World real GDP growth, on the basis of market exchange rates, is estimated to decelerate from 3.7 per cent in 2007 to 2.6 per cent in 2008 and 2009. In the US, real GDP grew by 0.6 per cent in the first quarter of 2008 as compared with 2.1 per cent a year ago and 4.9 per cent in the previous quarter. Real GDP in the Euro area grew by 2.3 per cent in the first quarter of 2008 on a year-onyear basis as compared with 3.3 per cent a year ago. The Japanese economy grew by 3.7 per cent in the first quarter of 2008 as compared with 2.2 per cent a year ago. The Chinese economy grew by 11.9 per cent in the first quarter of 2008 as compared with 11.1 per cent a year ago.

Global Strategies for Indian Banking System

(Overall Mode score of all banks)

5 4 3 2 1 0
Consolidation Strict Corporate Governance Norms Regional Expansion (Both within India as well as Outside) Higher FDI limits FTA's

Indias Steps towards Global Competitiveness

Of the many Asia Pacific countries, China, Taiwan, South Korea and India will continue to influence the development of the Asian markets. China and India are one of the fastest growing economies in the world as evident from the graphs below.
Real GDP Growth Rate
% 12 10 8 6 4 2 0 10.5 8.3 7.5 5.6 5.5 5.3 5.1 4.5

Loan Growth
% 30 25 20 15 10 5 0 13.4 9.9 8.1 7.7 6.4 6.4 5.1 27.6

CHANGING TRENDS IN THE MARKET (BANKING SECTOR)

With the interest income coming under pressure, banks are urgently looking for expanding fee-based income activities. Banks are increasingly getting attracted towards

activities such as marketing mutual funds and insurance policies, offering credit cards to suit different categories of customers and services such as wealth management and equity trading. These are indeed proving to be more profitable for banks than plain vanilla lending and borrowing. 69 per cent of respondents stated that 20 30 % proportion of their total Income is constituted by fee-based incomes.

New Business Opportunities tapped by banks

Derivatives Trading 36.8%

Wealth Management 21.05%

Selling of Mutual Funds 73.6%

Forex Management 68.4%

Bancassurance 73.6%

It is time that Indian banks capitalize upon the untapped potential of the rural markets. Rural India is now being viewed more as an opportunity than as a challenge. 44 per cent of respondent banks perceived Rural markets as difficult but Profitable market whereas 43 per cent view it as Lucrative and Profitable Market. Improving macro indicators like better education, higher income levels and comfort with technology clearly indicates the rural Indias potential of massive economic upsurge.

Perception about Rural markets by Banks

Difficult yet Profitable 44%

Lucrative and Profitable 44%

High Cost Market & Difficult Market 12%

On an average an Indian bank sells 1.4 products to every customer whereas in Spain it is 1.8, in UK 2.6, in Norway it is about 2.7 and in France it is about 3. Indian banks acknowledged the need to expand their product portfolio as endorsed by 94 per cent of our survey respondent banks. HINDRANCE FACED DURING INTRODUCTION OF NEW PRODUCTS Hindrances faced during introduction of New Products
% 80
80

60
40

40
20 20

20 0
Delivery Channels Closed Customer Mindset Regulatory Support Knowledge and efforts made by the ground level personnel

INNOVATIVE IDEAS
I WANT TO LIKE IMPLIMENT:Banking has gone from an industry that attracts stability-seekers to a revolving door. The bank that transforms its supervisors into interpersonal risk managers will find greater ease at navigating the rapidly changing banking landscape and avoiding the inherent legal and financial risks that go along with it. COMMUNICATING WITH THE EMPLOYEES :-- Whether its implementing new technology or integrating operations during a merger, bankers must know how to successfully lead their employees through periods of change. Transitions are a time of high employee stress, uncertainty and fear. This often leads to poor morale, interpersonal conflict, decreased productivity and negative bottom line consequences, to overcome this problem, bankers may follow certain things. HELPING THEIR EMPLOYEES MANAGE STRESS :-- One of the most difficult challenges bankers face is dealing constructively with stressed-out employees. Stress can easily disrupt work relation when employees are uncertain or overloaded, their communication is driven by attempt to reduce their discomfort and control the situation rather than responding to the cues, wishes or feelings of others, hence by recognizing stress-induced employees and discussing their problem with them it will them to reduced the stress. COMMUNICATING EARLY BANKING :-- bankers must communicate clerly, consistently and credibly benefit from lowerturnover, lower absenteeism, fewer grievances field, and better coordination, both inside and outside the organization. During times of uncertainity, interpersonal risk managers articulate a clear vision of the companys future, including the benefits of change to the bottom line. REDUCING UNNECESSARY EMPLOYMENT LIABILITY :-- The banker must know what bothering their employees. They should skillfully apply the appropriate use of coaching, counseling and discipline to remove such problems of their employees, and motivate their employees toward peak performance. INVESTING IN EMPLOYEES :-- A banks competitive edge depends on outstanding customers must give increasing authority to the people who interface with their customer on a daily basis. Interpersonal risk managers understand the direct link between employee satisfaction and customer service and invest in their employees by, empowering their employees and focus on their employees.

USE OF TECHNOLOGY
Now a days, the world is totally depends upon the technology. Technology is needed everywhere it may be the field of study it may be the field of business or in the Govt. administration or even in the field of banking.In the field of banking the use of technology is massive. In present day we can observe that the banking sector totally depends upon the internet and computer. The use of technology in banking sector is written below 1) The bank accounting now is totally done by the help of computer. 2) Each and every branch of a bank are connected through the internet service, through which the banks are exchange data. 3) Core banking this is a service with the help of which customer must access the banking service throughout the country and can be possible by only one bank account in any core banking branch. 4) In present days people can send or receive money or access any other banking service throughout the nation from any where by internet, this is called NET-BANKING. 5) ATM, is a service that allow people to access cash from any where any time, this is also a machine based service. 6) A very new service namely the PHONE-BANKING is recently introduced. It is a type of banking service which is access from anywhere by a GPRS enable mobile phone.

Technology has given birth to a new era in banking. Technology can be the key differentiator between two banks and a major factor to attain competitive edge. Though slow in the beginning, Indian banks seem to have paced up in adoption of advanced technology, as is evident from our survey results. Technological systems of Indian banks have rated more advanced than China and Russia; at par with Japan, but less advanced than Singapore, UK and USA. INDIA 67%, CHINA 52%, RUSSIA 47%, UK 78%, USA 82%, SINGAPORE 71%.

100% 80% 60% 40% 20% 0%

DETERRENTS OF BUSINESS
A) Manpower :- Manpower is the most important & greatest strenght in a business.
Because major part of the industry is controlled by the manpower.. If the manpower is become insufficient in a telecom sector, then it will become harmful for the business. So for the establish of a good industry, a huge manpower is needed. Licenses :- To start a business the factor of legal issues will arise. Licence of govt. must be needed.to start a business.And the company should follow the legal rules very actively.So, it is very necessary to be very clear about the licences and the legal issues. Power :. Without the power industrialization is not possible, because now a days each and every industry and other official sector is totally depends upon the various electronic machines.And in case of telecommunications companies the total thing is dependent upon the power. The company or the industry should keep their eye on the availability of the power. Because if the industry is not getting the power which is actually needed very badly, then total process of communication will be shattered. IT :- Information technology is the very essential matter in the field of telecom industry. A company can avail all informations by this technology. IT is important for the telecom industry for the collection of datas or informations at the right time.such as the current market trend, public demand, changing trends in the daily industries. Real estate :- Real estate is the another very important component to established a industry. Insufficient real estate is the bigggest problem for the growing industry like telecommunication. An organisation needs a suitable land to build a company. Without good real estate it is impossible to establish a good business. . Competition :- competition is actually the aggressions of the companies one against another. In the virtue of competition the products of the companies are getting sometime better and better. But somtime also qualities of the product become so worst that customers face the problem. Taxation :- Taxation has most valuable criteria. There are many types tax which have to be given by the company and also by the customers, such as- Sale tax, Purchase tax, Import tax, Export tax, VAT and many more.But company should give all the taxes in time to the govt.. Shrinking market : - A telecommunication industry always keep their eyes on the current rates of the product, changing trends of the market. Because if a company doesnt know what is going on in the market, then it would be a negative sign for the industry. Merchandise :- Quality of a product is the big issue for a industry.In the industry like telecom, the companies always try to sale good qualities of product and it is very difficult to maintain the quality of the product. But if the company fail to do so then it will make a very bad effect on the reputation of the company.

B) C)

D)

E)

F)

G)

H)

I)

J) Funding :- Money in business is sounding like giving password in a computer i.e. money
is the keyword in the business. Every step of business need money. Anything you need in business like real estate, good communication technology, these are only achieved by the money or by a good investment..

FUTURE VISION AND GOALS

1) 2) 3) 4) 5) 6) 7) 8) 9) From this project I learned that from where the banking idea was invented. About the history of banking. How this banking service developed. I learned about the banking system in India. I learned the use of technology in Indian banking sector. Present day banking sector. The quality of a service which attract more customer. What type of difficulties are faced by the bank, and how they overcome this. Many other factor such as man power, power, IT, quality of a product, business process in banking sector, etc how they effect in a banking sector 10) And finally I learned that how to make a project on business sector, how the project is develop, because I have no idea of project making before this project.

DIFFICULTIES FACED DURING WORK

TEAM WORK :- It is a pair project and the time of team working faced some problem.
Because we both live in different place so there is a big problem.

RESEARCH and ANALYSIS :- It is my first project, before that I have no experience of

project making. From this project I have learned how can I make a project. The legal issue making is too hard for me, because I have to read legal book.

GAPS IN UNDERSTANDING :- Being no idea about the project making I worked hard
to make this project, and do a lot of information analysis. My friend Rajdeep Saha(MBA) give me some valuable idea. At the next time I try to do more better.

BIBLIOGRAPHY
http://hdfccreditcards.com/ http://www.statebankofindia.com/foreignoffices.jsp http://www.statebankofindia.co.in http://www.rbi.org.in/home.aspx http://www.researchandmarkets.com/reports/28877/ http://www.rbi.org.in/scripts/BS_SpeechesView.aspx?Id=399 www.crisil.com/crisil-young-thought-leader2007/dissertations/Dissertation_MariaMathew.pdf -