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Contents
UNIT I Mental Health Care: Past UNIT V Clients With Psychosocial Problems,
and Present, 1 286
1 The History of Mental Health Care, 1 25 Anger and Aggression, 286
2 Current Mental Health Care Systems, 10 26 Outward-Focused Emotions: Violence, 298
3 Ethical and Legal Issues, 20 27 Inward-Focused Emotions: Suicide, 314
4 Sociocultural Issues, 30 28 Substance-Related Disorders, 326
5 Theories and Therapies, 39 29 Sexual Disorders, 342
6 Complementary and Alternative Therapies, 56 30 Personality Disorders, 353
7 Psychotherapeutic Drug Therapy, 66 31 Schizophrenia and Other Psychoses, 364
32 Chronic Mental Health Disorders, 380
UNIT II The Caregiver’s Therapeutic 33 Challenges for the Future, 390
Skills, 79
8 Principles and Skills of Mental Health Care, 79 APPENDIXES
9 Mental Health Assessment Skills, 92 A Answers to Review Questions for the
10 Therapeutic Communication, 102 NCLEX-PN® Examination, 402
11 The Therapeutic Relationship, 116 B Mental Status Assessment at a Glance, 403
12 The Therapeutic Environment, 127 C A Simple Assessment of Tardive Dyskinesia
Symptoms, 404
UNIT III Mental Health Problems Throughout
the Life Cycle, 138 Bibliography, 405
13 Problems of Childhood, 138 Suggestions for Further Reading, 412
14 Problems of Adolescence, 154 Glossary, 414
15 Problems of Adulthood, 169 Index, 424
16 Problems of Late Adulthood, 178
17 Cognitive Impairment, Alzheimer’s Disease,
and Dementia, 191
STANDARD 5C. CONSULTATION Copyright 2013 by American Nurses Association, American Psychi-
The psychiatric–mental health registered nurse pro- atric Nurses Association, and International Society of Psychiatric–
Mental Health Nurses. Reprinted with permission. All rights
vides consultation to influence the identified plan,
reserved.
enhance the abilities of other clinicians to provide
services for healthcare consumers, and effect change.
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6
EDITION
Foundations
of Mental
Health Care
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Assistant Professor of Nursing Professor of Nursing
Moberly Area Community College Kentucky Community and Technical College System
Mexico, Missouri Hopkinsville Community College
Hopkinsville, Kentucky
Carol Healey, DNP, APN
Senior Professor Elizabeth A. Summers, MSN, RN, CNE
Union County College Coordinator of Practical Nursing Program
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University of Rio Grande Elizabeth Woodward, RN, BSN
Holzer School of Nursing Eldon, Missouri
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Associate Professor of Nursing, PN Program Minnesota State College—Southeast Technical
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Sigma Theta Tan IHSN
KLN Board of Directors
KCPN Chair
Ashland, Kentucky
vi
To the Instructor
Foundations of Mental Health Care, sixth edition, is in- (adaptive) mental health behaviors during each devel-
tended for students and practitioners of the health care opmental stage. The most common mental health
professions. Basic and advanced learners will find the problems associated with children, adolescents, adults,
information in this text useful and easy to apply in a and older adults are discussed using the Diagnostic and
variety of practice settings. Students in fields such as Statistical Manual of Mental Disorders (DSM-5) as a
nursing, social work, respiratory therapy, physical framework. A chapter on dementia and Alzheimer’s
therapy, recreational therapy, occupational therapy, disease discusses the care of clients with cognitive
rehabilitation, and medical assisting will find concise impairments.
explanations of adaptive and maladaptive human Unit IV, Clients With Psychological Problems, ex-
behaviors, as well as the most current therapeutic plores common behavioral responses and therapeutic
interventions and treatments. interventions for illness, hospitalization, loss, grief,
Practicing health care providers—all who care for and depression. Maladaptive behaviors and mental
clients in a therapeutic manner—will find this book a health disorders are described in chapters on somato-
practical and useful guide in any health care setting. form, anxiety, eating, sleeping, mood, sexual, and dis-
At its core, this text has three main goals: sociative disorders.
1. To help soften the social distinction between mental The chapters in Unit V, Clients With Psychosocial
“health” and mental “illness” Problems, relate to the important social concerns of
2. To assist all health care providers in comfortably anger (and its expressions), suicide, abuse and neglect,
working with clients who exhibit a wide range of AIDS, and substance abuse. Sexual and personality
maladaptive behaviors disorders are also discussed. Chapters on schizophre-
3. To apply the concepts of holistic care when assisting nia and chronic mental illness focus on a multidisci-
clients in developing more adaptive attitudes and plinary approach to treatment. The text concludes
behaviors with a chapter titled “Challenges for the Future,”
Unit I, Mental Health Care: Past and Present, pro- which prepares students for the coming changes in
vides a framework for understanding mental health mental health care.
care. The evolution of care for persons with mental
problems from primitive to current times is described.
STANDARD FEATURES
Selected ethical, legal, social, and cultural issues relat-
ing to mental health care are explored. Community • Several key features are repeated throughout the
mental health care is explained, followed by chapters text: Objectives stated in specific terms and a list of
pertaining to theories of mental illness and comple- Key Terms with pronunciations and page numbers.
mentary and alternative therapies. A chapter on psy- • The nursing process is applied to specific mental
chotherapeutic drug therapy ends the unit. health problems throughout the text, with emphasis
Unit II, The Caregiver’s Therapeutic Skills, focuses on multidisciplinary care. This helps readers under-
on the skills and conditions necessary for working with stand the interactions of several health care disci-
clients. Eight principles of mental health care are plines and determine where they fit in the overall
discussed and then applied to the therapeutic environ- scheme of managed care.
ment, the helping relationship, and effective communi- • A continuum of responses describes the range of
cations. Material devoted to self-awareness encourages behaviors associated with each topic.
readers to develop introspection—a necessary compo- • Development throughout the life cycle relates to
nent for working with people who have behavioral the aspect of each personality being studied.
difficulties. Readers explore common basic human • Clinical disorders include behavioral signs and
needs, personality development, stress, anxiety, crisis, symptoms based on the Diagnostic and Statistical
and coping behaviors. The section concludes with a Manual of Mental Disorders (DSM-5).
description of the basic mental health assessment skills • Therapeutic interventions include multidisciplinary
needed by every health care provider. treatment, medical management, application of the
The clients for whom we care are the subject of Unit nursing process, and pharmacological therapy.
III, Mental Health Problems Throughout the Life • Each chapter concludes with Key Points that serve
Cycle, which focuses on the growth of “normal” as a useful review of the chapter’s concepts.
vii
viii TO THE INSTRUCTOR
Michelle Morrison-Valfre
Threads and Advisory Board
ix
x THREADS AND ADVISORY BOARD
Barb McFall-Ratliff, MSN, RN Toni L.E. Pritchard, BSN, MSN, Barbra Robins, BSN, MSN
Director of Nursing, Program EdD Program Director
of Practical Nurse Education Allied Health Professor, Practical Leads School of Technology
Butler Technology and Career Nursing Program New Castle, Delaware
Development Schools Central Louisiana Technical College,
Hamilton, Ohio Lamar Salter Campus
Leesville, Louisiana
To the Student
xi
Contents
xii
CONTENTS xiii
chapter
Objectives
Upon completion of this chapter, the student will be able to:
1. Develop working definitions of mental health and mental 6. State the major change in the care of people with mental
illness. illnesses that resulted from the discovery of
2. List three major factors believed to influence the psychotherapeutic drugs.
development of mental illness. 7. Describe the development of community mental health
3. Describe the role of the Church in the care of the mentally care centers during the 1960s and 1970s.
ill during the Middle Ages. 8. Discuss the shift of mentally ill clients from institutional
4. Compare the major contributions made by Philippe Pinel, care to community-based care.
Dorothea Dix, and Clifford Beers to the care of persons 9. Evaluate how congressional actions have affected mental
with mental disorders. health care in the United States.
5. Discuss the effect of World Wars I and II on American
attitudes toward people with mental illnesses.
Key Terms
catchment (KĂCH-mĭnt) area (p. 7) lobotomy (lŏ-BŎT-ә-mē) (p. 6)
deinstitutionalization (dē-ĭn-stĭ-TOO-shәn-lĭ-ZĀ-shәn) (p. 6) lunacy (LOO-nә-sē) (p. 3)
demonic exorcisms (dē-MŎN-ĭk ĔK-sŏr-sĭs-әms) (p. 2) mental health (MĒN-tăl) (p. 1)
electroconvulsive therapy (ē-lĕk-trō-kŏn-VŬL-sĭv THĔR-ә-pē) mental illness (disorder) (DĬS-ŏr-dĕr) (p. 1)
(ECT) (p. 6) psychoanalysis (sī-kō-ă-NĂL-Ĭ-sĭs) (p. 6)
health-illness continuum (cŭn-TĬN-ū-әm) (p. 1) psychotherapeutic (SĪ-kō-THĔR-ә-PŪ-tĭk) drugs (p. 6)
humoral (HŪ-mŏr-ăl) theory of disease (p. 2) trephining (tre-PHIN-ing) (p. 2)
Mental/emotional health is interwoven with physical and responsible for their actions. Mentally healthy
health. Behaviors relating to health exist over a broad people are able to cope well.
spectrum, often referred to as the health-illness con- Mental health is influenced by three factors: inher-
tinuum (Fig. 1.1). People who are exceptionally healthy ited characteristics, childhood nurturing, and life cir-
are placed at the high-level wellness end of the con- cumstances. The risk for developing ineffective coping
tinuum. Severely ill individuals fall at the continuum’s behaviors increases when problems exist in any one of
opposite end. Most of us, however, function some- these areas. If behaviors interfere with daily activi-
where between these two extremes. As we meet with ties, impair judgment, or alter reality, an individual is
the stresses of life, our abilities to cope are repeatedly said to be mentally ill. Simply, a mental illness (disor-
challenged, and we strive to adjust in effective ways. der) is a disturbance in one’s ability to cope effectively.
When stress is physical, the body calls forth its defense There is a rich history with examples of changing at-
systems and wards off illness. When stress is emo- titudes toward people with mental health problems.
tional or developmental, we respond by creating new
(and hopefully effective) behaviors.
EARLY YEARS
Mental health is the ability to “cope with and adjust
to the recurrent stresses of living in an acceptable Illness, injury, and insanity have concerned humanity
way” (Anderson, Anderson, and Glanze, 2002). Men- throughout history. Physical illness and injury were
tally healthy people successfully carry out the activi- easy to detect with the senses. Mental illness (insanity)
ties of daily living, adapt to change, solve problems, was something different—something that could not be
set goals, and enjoy life. They are self-aware, directed, seen or felt—and therefore a condition to be feared.
1
2 UNIT I Mental Health Care: Past and Present
THE REFORMATION
Another movement that influenced the care of the
sick—the Reformation—occurred in 1517. People were
displeased with the conduct of the clergy and wide-
spread abuses occurring within the Catholic Church.
Martin Luther (1483–1546), a dissatisfied monk, and
his followers broke away from the Catholic Church
and became known as Protestants. As a result of this
separation, many hospitals operated by the Catholic
Church began to close. Once again the poor, sick, and
insane were turned out into the streets.
SEVENTEENTH CENTURY
During the 17th and 18th centuries, developments in
science, literature, philosophy, and the arts laid the
foundations for the modern world. Reason was slowly
beginning to replace magical thinking, but a strong
belief in demons persisted.
The 1600s produced many great thinkers. Knowl-
edge of the secrets of nature brought a sense of self-
reliance. However, many people were uncomfortable,
so they once again moved toward the security of
FIGURE 1-3 A patient in chains in Bedlam, London’s notorious
witch-hunting as a means of protecting themselves Bethlehem Royal Hospital. (Courtesy U.S. National Library of
from the unexplainable. Medicine, Bethesda, MD.)
It was during the 17th century that conditions for
mentally ill individuals were at their worst. While
physicians and theorists were making observations
and speculations about insanity, patients were bled,
starved, beaten, and purged into submission. Treat-
ments for the mentally troubled remained in this un-
happy state until the late 1700s.
EIGHTEENTH CENTURY
During the latter part of the 18th century, psychiatry
developed as a separate branch of medicine. Inhu-
mane treatment and vicious practices were openly
questioned. In 1792 Philippe Pinel (1745–1826), the
director of two Paris hospitals, liberated patients from
their chains “and advocated acceptance of the men-
tally ill as human beings in need of medical assistance,
nursing care, and social services” (Donahue, 1996).
During this period, the Quakers, a religious order, es-
tablished asylums of humane care in England.
In the American colonies the Philadelphia Alms-
house was erected in 1731. It accepted sick, infirm, and FIGURE 1-4 Tranquilizing chair. (Courtesy U.S. National Library of
Medicine, Bethesda, MD.)
insane patients as well as prisoners and orphans. In
1794 Bellevue Hospital in New York City was opened
as a pesthouse for the victims of yellow fever. By 1816
the hospital had enlarged to contain an almshouse for of Alice Fisher, a Florence Nightingale–trained nurse,
poor people, wards for the sick and insane, staff quar- in 1884.
ters, and even a penitentiary. By the close of the 18th century, treatments for
Unfortunately, the care and treatment of people with people with mental illness still included the medieval
mental illness remained as harsh and indifferent in the practices of bloodletting, purging, and confinement
United States as it was in Europe. The practice of allow- (Fig. 1.3). Newer therapies included demon-expelling
ing poor people to care for mentally ill individuals tranquilizing chairs (Fig. 1.4) and whirling devices
continued well into the late 1800s and was only slowly (Fig. 1.5). The study of psychiatry was in its infancy,
abandoned. Actual care of mentally ill persons in the and those who actually cared for insane people still
United States did not begin to improve until the arrival relied heavily on the methods of their ancestors.
CHAPTER 1 The History of Mental Health Care 5
To illustrate, 560,000 patients were cared for in state realistic strategies, programs, and facilities were in
hospitals in 1955. By 1994, the number of institutional- place.
ized patients had dropped to fewer than 120,000 people Community mental health centers expanded through-
(Harrington, 1999). The introduction of psychothera- out the 1970s, but funding was inadequate and spo-
peutic drugs opened the doors of institutions and set radic. Demands for services overwhelmed the system
the stage for a new delivery system, community mental and non–revenue-generating services (prevention
health care. and education) were eliminated. Services for the gen-
The 1960s were filled with social changes. With the eral public dwindled, and many centers began to
introduction of psychotherapeutic drugs came the close their doors. Finally, in 1975, Congress passed
concept of the “least restrictive alternative.” If patients amendments to the Community Mental Health Cen-
could, with medication, control their behaviors and ters Act that provided funding for community
cooperate with treatment plans, then the controlled centers based on a complex set of guidelines. The
environment of the institution was no longer neces- President’s Commission on Mental Health was
sary. It was believed that people with mental disorders established in 1978 by President Jimmy Carter. Its
could live within their communities and work with task was to assess the mental health needs of the
their therapists on an outpatient basis. nation and recommend possible courses of action to
In 1961, the Joint Commission on Mental Illness and strengthen and improve existing community mental
Health published a 338-page report titled Action for health efforts. The commission’s final report resulted
Mental Health. The report motivated President John in 117 specific recommendations grouped into four
Kennedy to appoint a special committee to study the broad areas: coordination of services, high-risk popu-
problem of mental illness and recommend specific ac- lations, flexibility in planning services, and least re-
tions. Recommendations from Kennedy’s committee strictive care alternatives.
called for a bold new approach to mental health care By 1980 Congress passed one of the most progres-
that included the development of an entirely new en- sive mental health bills in history. The Mental Health
tity, the community mental health center. Systems Act addressed community mental health care
and clients’ rights and established priorities for re-
CONGRESSIONAL ACTIONS search and training. However, before the recommen-
As the population of people with mental illnesses dations could be nationally implemented, the United
shifted from the institution to the community, the de- States elected a new president, and mental health re-
mand for community mental health services expanded. form changed dramatically.
To meet this demand, the federal government acted to Just as legislation that comprehensively dealt with
establish a nationwide network of community mental mental health issues was about to be enacted, the po-
health centers. litical climate changed. Federal funding for all mental
The Community Mental Health Centers Act was health services was drastically reduced. The passage
passed by Congress in October 1963. This act was of the Omnibus Budget Reconciliation Act (OBRA)
designed to support the construction of mental of 1981 essentially repealed the Mental Health Sys-
health centers in communities throughout the United tems Act. This resulted in block grant funding through
States. At these centers, the needs of all people expe- which each state received a “block” or designated
riencing mental or emotional problems, as well as amount of federal money. The state then determined
those of acute and chronic mentally ill people, would where and how the money was spent. Unfortunately,
be met. Physicians (psychiatrists), nurses, and vari- many states proved less committed to mental health
ous therapists would develop therapeutic relation- with the use of their block grant money. As a result,
ships with clients and monitor their progress within many hospitalized mentally ill people (especially the
the community setting. Each center was to provide older adult population) were transferred to less appro-
comprehensive mental health services for all resi- priate nursing homes or other community facilities.
dents within a certain geographic region, called a To stem the practice of inappropriate placement for
catchment area. the chronic mentally ill population, the Omnibus Bud-
It was believed that community mental health cen- get Reconciliation Act of 1987 was passed. Because
ters would provide the link in helping mentally ill people with chronic mental problems could no longer
people make the transition from the institution to the be “warehoused” in nursing homes or other long-
community, thus meeting the goal of humane care de- term facilities, many were discharged to the streets.
livered in the least restrictive way. Passage of the As concern for a rapidly expanding federal budget
Medicare/Medicaid Bill of 1965, combined with the deficit grew, funding for mental health care dwindled.
Community Mental Health Centers Act, led to the re- By the late 1980s, funding was curtailed for most in-
lease of more than 75% of institutionalized mentally ill patient psychiatric care. Following the trend, most
persons into the community (Morrissey and Goldman, insurance companies withdrew their coverage for
1984). Unfortunately, most chronically mentally ill psychiatric care. See Table 1.1 for a brief history of
people were “dumped” into their communities before mental health care.
8 UNIT I Mental Health Care: Past and Present
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Objectives
Upon completion of this chapter, the student will be able to:
1. Describe the current mental health care systems in 5. Describe five components of the case management
Canada, Norway, the United Kingdom, Australia, and the method of mental health care.
United States. 6. Discuss the roles and purpose of the multidisciplinary
2. State one major difference between inpatient and mental health care team.
outpatient psychiatric care. 7. Name four high-risk populations served by community
3. Explain the community support systems model of care. mental health centers.
4. List four settings for community mental health care 8. List five community-based mental health services for
delivery. people with HIV/AIDS.
Key Terms
advocacy (ĂD-vә-kә-sē) (p. 14) inpatient psychiatric (ĬN-PĀ-shәnt sī–k-Ē-ăt-rĭc) care (p. 11)
case management (KĀS MĂN-ăge-MĬNT) (p. 14) multidisciplinary (MŬL-tĭ-dĭ-sĭ-plә-nă-rē) mental health
community (kă-MŪN-ĭ-tē) mental health centers (p. 12) care teams (p. 16)
community support (kă-MŪN-ĭ-tē să-PŎRT) systems (CSS) outpatient (ŎWT-PĀ-shәnt) mental health care (p. 12)
model (p. 12) psychosocial rehabilitation (sī-kō-SŌ-shәl RĒ-hă-bĭl-ә-TĀ-
consultation (KŎN-sŬl-TĀ-shәn) (p. 14) shәn) (p. 14)
crisis intervention (KRĪ-sĭs ĬN-tәr-VәN-shәn) (p. 15) recidivism (rē-SĬD-ĭ-vĭz-әm) (p. 12)
diagnosis-related groups (DRGs) (DĪ-әg-NŌ-sĭs) (p. 18) resource linkage (RĒ-sŏrs LĒNK-әg) (p. 14)
homelessness (HŌM-lĕs-nĕs) (p. 18)
The delivery of a population’s health care varies with services. Medications for people over age 65 years are
the culture. Because cultures, values, and beliefs differ, also provided. The agency responsible for the health of
international comparisons of health care systems are Canadians is the Department of National Health and
difficult to make. The more developed nations have Welfare. It provides technical and financial support for
complex health care systems, but almost half of each provincial health care program; enforces federal
all countries in the world “have no explicit mental food and drug laws; promotes health; and administers
health policy and nearly a third have no program social welfare programs.
for coping with the rising tide of brain-related dis- Canada’s health care system is divided into curative
abilities” (A Source of Hope for All [ASHA], 2011). and preventive operations with the major focus on cure
and treatment. Preventive services, including mental
health, are delivered through public health depart-
MENTAL HEALTH CARE IN CANADA ments. “Private psychotherapy, community mental
By the late 1960s, Canada had adopted a government- health, other day programs, and hospital psychiatric
administered health insurance plan. Today a “single- services” (Kirkpatrick, 1999) are available to every
payer arrangement” is used in the Canadian health Canadian based on need.
care system, which is based on five principles: univer-
sality, portability, accessibility, comprehensiveness,
MENTAL HEALTH CARE IN NORWAY
and public administration. Each guiding principle is
explained in Box 2.1. Like other European countries, Norway has adopted
Each province or territory organizes, administers, a national insurance system. The National Insurance
and monitors the health care delivery system of its Act of 1967 provides access to health care for every-
citizens. Benefits may vary, but all Canadian citizens one living in Norway. Employees contribute a per-
are eligible for diagnostic, emergency, outpatient, centage of their wages and pay out-of-pocket fees for
medical, hospital, convalescent, and mental health health care until a “payment ceiling” (about $175) is
10
CHAPTER 2 Current Mental Health Care Systems 11
Box 2-1 Principles of the Canadian Health Act health care services that are available through local
government agencies, semivoluntary agencies, and
1. Universality. Everyone in the nation is covered. profit-oriented, nongovernmental organizations. The
2. Portability. People can move and still retain their health Mental Health Bill of 2013 addresses fairness, account-
coverage.
ability, and inclusion of significant others when caring
3. Accessibility. Everyone has access to the system’s
for the mentally ill in Australia’s basic health plan.
health care providers.
4. Comprehensiveness. Provincial plans cover all medi-
cally necessary treatment. MENTAL HEALTH CARE IN THE UNITED STATES
5. Public administration. The system is publicly run and
publicly accountable. Health care in the United States is based on the private
insurance model. Today more than 75% of United
From Edelman CL, Mandle CL: Health promotion throughout the lifespan, ed 5,
St Louis, 2002, Mosby. States citizens are covered by private insurance or
public programs (Medicare and/or Medicaid). How-
ever, more than 15% of U.S. residents do not have any
reached. Thereafter, all services are covered except health care coverage. It is hoped that this number is
adult dental care. reduced with the introduction of the Affordable Care
Financing and delivery of health care services oc- Act (Obamacare) system of health care delivery.
cur on three levels. Health policy is legislated, and The distinction between public and private mental
health service delivery is monitored by national au- health care financing is beginning to blur. Federal
thorities. Hospitals and specialized medical services funds (Medicare) and state funds (Medicaid) are being
are managed by Norway’s 19 counties, whereas pri- used to cover costs in both the private and public sec-
mary health care services are organized on the mu- tors. Currently, Medicare funds about 30% to 50% of
nicipal level. Mental health care is available to all all state mental health systems.
citizens of Norway.
CARE SETTINGS
MENTAL HEALTH CARE IN BRITAIN
Admission rates to psychiatric inpatient facilities were
All British citizens are provided health care through a at an all-time low by 1983 as mental health care was
government-managed national health care system. delivered primarily in community settings. However,
The Secretary for Social Services is responsible for set- by 1988, hospitalizations for mental illness were on the
ting fees for private health care providers, budgets for rise and emergency departments saw huge increases
hospitals, and salaries for hospital physicians. Parlia- in clients with psychiatric problems. Today there are
ment allocates funds for the health care system and more people in need of care than there are treatment
regulates the rates at which general practitioners are settings.
paid. Tax revenues provide most of the financing for
health care. INPATIENT CARE
Mental health care is available for all British citizens Individuals are admitted to inpatient psychiatric care
as part of the standard benefit package. Physician ser- based on need. The severity of the client’s illness, the
vices, emergency surgeries, hospital stays, and pre- level of dysfunction, the suitability of the setting for
scription drugs, along with preventive, home, and treating the problem, the level of client cooperation,
long-term care, are all provided by the government. and the client’s ability to pay for services all enter into
Eye care is not included and dental care is limited, but the decision regarding inpatient psychiatric care.
all other basic health care needs are provided. Private Clients who receive inpatient care remain in a safe
insurance is also available. environment for 24 hours per day; all aspects of care
focus on providing therapeutic assistance. Discharge
occurs when client behavior has appropriately im-
MENTAL HEALTH CARE IN AUSTRALIA
proved and treatment goals have been attained. The
Australians are provided an interesting mix of health majority of clients are discharged into the commu-
care plans. The government provides a public health nity. A few go to a group home or other structured
plan that covers all public hospitals and physician ser- setting or to another institution for long-term psychi-
vices. Also available is a national private plan, which atric care.
supplements the basic public plan. In addition, numer- The most important advantage of inpatient psychi-
ous private insurance plans are available for eye care, atric care is that it provides clients with a safe and se-
rehabilitative services, and psychiatric treatment. cure environment where they can focus and work on
National health care is financed by a tax on all citi- the problems that brought them there. Clients may
zens above a certain income. Policy and budget deci- also be committed to psychiatric care by way of the
sions are made at the federal level. Individual states criminal justice system. The legal aspects of involun-
are responsible for the administration and delivery of tary commitment are discussed in Chapter 3.
12 UNIT I Mental Health Care: Past and Present
OUTPATIENT CARE
As the emphasis shifts to community mental health
care, the demand for outpatient psychiatric service
grows. An outpatient mental health care setting is a fa-
cility that provides services to people with mental Clients
problems within their home environments. With these
services, psychiatric clients are able to remain within
their communities, associating with the real world.
Community-based mental health care occurs within
a dynamic society. Supervision is limited, and the re-
sponsibility for controlling behavior lies squarely with FIGURE 2-1 Community support system. (Modified from Stuart GW:
the individual. Clients are assessed in relation to their Principles and practice of psychiatric nursing, ed 10, St. Louis, 2013,
environment and therapies are designed to assist them Mosby.)
in functioning appropriately within their communi-
ties. Unfortunately, the number of outpatient psychiat- necessary. The community support systems (CSS)
ric care facilities in the United States is being rapidly model views clients holistically—as individuals with
outpaced by the mental health needs of a nation un- basic human needs, ambitions, and rights. The goal
dergoing many changes. of the CSS model is to create a support system that
Mentally ill people make use of community services fosters individual growth and movement toward in-
only sporadically. This “hit and miss” approach makes dependence through the use of coordinated social,
effective care difficult. Many wait until major prob- medical, and psychiatric services. Effective commu-
lems occur before seeking treatment. When services nity support systems are consumer-oriented, cultur-
are used, a “Band-Aid” approach that treats only the ally appropriate, flexible enough to meet individual
presenting complaint is often used. As a result, many needs, accountable, and coordinated. A typical pro-
individuals who end up in the emergency depart- gram may include services such as health care, hous-
ments of general hospitals or county jails are in need ing, food, income support, rehabilitation, advocacy,
of inpatient psychiatric care. It is estimated that mental and crisis response (Fig. 2.1).
illness affects “up to 20% of prisoners. Between 200,000 Community mental health centers are outpatient set-
and 300,000 incarcerated persons have serious mental tings that support the CSS model by providing a com-
illness, with tens of thousands actively psychotic on prehensive range of services. Many have forged strong
any given day. The rate of mental illness in prison is as links with community agencies, services, and govern-
much as 3 times higher than in the general popula- ment. Other centers have developed slowly, but the
tion” (Easley and Allen, 2005). “Approximately 20% of CSS model of mental health care is proving to be one
state prisoners and 21% of local jail prisoners have a of the most comprehensive and workable concepts for
recent history of a mental health condition” (National aiding the mentally ill.
Alliance on Mental Illness, 2014).
Unable to cope in the community setting, people
DELIVERY OF COMMUNITY MENTAL
with chronic psychiatric problems often return to insti-
HEALTH SERVICES
tutions or use community services on a revolving-door
basis. This behavior pattern is known as recidivism and Mental health services and support systems are avail-
means a relapse (return) of a symptom, disease, or able through a variety of community agencies, support
behavior. Recidivism is a major problem in mental groups, and civic organizations. Services focus on pre-
health care. It is associated with negative treatment vention, maintenance, treatment, and rehabilitation of
outcomes, staff frustration, and inappropriate use of mental health problems. Some agencies or groups
services. Lower rates of recidivism are seen in com- limit their focus to one area (eg, Alcoholics Anony-
munities where coordination and cooperation among mous focuses on treatment of alcohol addiction). Indi-
community agencies and mental hospitals exist. viduals, families, and communities benefit from the
Psychiatry and mental health care policies are based activities of various groups. Box 2.2 lists examples of
on the medical treatment model: identify the symptom commonly available community services.
and then treat it. This point of view became inadequate
once clients were released into the community. A COMMUNITY CARE SETTINGS
broader, community-oriented, more flexible outlook Community mental health services are based on the
was needed. needs of specific populations. In addition, mentally ill
people must be treated in the least restrictive manner.
Community Support Systems Model Therefore several services are available in various set-
For mentally ill people to function well within their tings throughout the community. See Table 2.1 for
communities, a wide range of support services is examples.
CHAPTER 2 Current Mental Health Care Systems 13
With short institutional stays and the release of navigating the mental health care system. They
people with chronic mental illness into the commu- also provide psychosocial crisis interventions and
nity, the need for home psychiatric care providers to collaborate with clients, families, and other profes-
fill the gap between institution and community is sionals to deliver the most appropriate and cost-
rapidly growing. Psychiatric clinical nurse special- accountable psychiatric care. The following case
ists (CNSs) ease the transition from hospital to home study illustrates the role of the mental health CNS in
for clients and their families and assist clients in the home care setting.
14 UNIT I Mental Health Care: Past and Present
Case Study clients feel the success of making their own decisions,
Joanne is a 59-year-old woman with severe depression, an-
they are encouraged to take control of other areas of
orexia, and suicidal ideation. The psychiatric home care referral their lives. Education is also a strong component of
was an effort by her husband to prevent nursing home place- psychosocial rehabilitation because mastering daily
ment. Joanne presented with a 30-year history of scleroderma living skills motivates clients to more productive and
(a disfiguring skin condition), numerous surgeries and hospital- independent ways of functioning.
izations, and a 10-year psychiatric history with numerous sui-
cide attempts. She has severe anxiety and agoraphobia (fear Consultation
of crowds and open spaces). Her anorexia was severe, with In mental health care, consultation is a process in
her weight at 77 pounds. Medical and psychiatric problems which the assistance of a specialist is sought to help
were interwoven, and she needed comprehensive intervention. identify ways to work effectively with client problems.
The clinical nurse specialist (CNS) served as case manager.
The case management system relies on the expertise of
Because Joanne could not leave home and needed
medication management, a psychiatrist made home visits.
psychiatrists, nurses, psychologists, social workers,
Companion services were supplied while the husband was at counselors, and various therapists to find ways for
work. The husband was actively involved in the decision clients to receive the services and support that help
making regarding his wife’s care, but he needed supportive them to achieve their goals. For example, a nurse
interventions. might work with a client on personal grooming skills,
Over a 4-month period, Joanne progressed from a severely while a social worker locates supported housing and a
withdrawn, suicidal person to someone who was dealing with vocational counselor seeks out an appropriate work
her panic attacks, agoraphobia, and scleroderma. Her weight setting. By covering all the bases, care providers hope
had increased to 90 pounds. Although she would continue to to maintain clients in the least restrictive setting (the
cope with a chronic illness, her hopelessness was gone, and community) and assist them with their needs.
her ability to function in her daily life had markedly improved.
She was able to continue living in her home and community
with the help of community mental health services.
Resource Linkage
• What follow-up care would you plan for Joanne? The process of matching clients’ needs with the most
• What activities would help Joanne meet her social needs? appropriate community services best describes resource
linkage. Health care providers have traditionally re-
Modified from Mellon SK: Mental health clinical nurse specialist in home care
for the 90s. Issues Ment Health Nurs 15:229, 1994. ferred clients to other services, but resource linkage
adds the component of periodic monitoring. The ad-
Case Management vantages of coordinating and linking services are sev-
Defined as a system of interventions, case management eral: clients can be more easily moved into different
is designed to support mentally ill clients living in the programs because background information moves with
community. The major components of case management them; duplication of services is avoided; and as the cli-
are psychosocial rehabilitation, consultation, resource ents’ level of functioning improves, services can be tai-
linkage (referral), advocacy, therapy, and crisis interven- lored to support the new, more effective behaviors. With
tion. Clients are involved with the assessment, planning, resource linkage, the focus for treatment of clients is on
and evaluation of their care. Goals are stated as client care instead of the more traditional emphasis on psychi-
outcomes. Success is measured in terms of client satis- atric symptoms and illness.
faction, improved coping behaviors, and appropriate
use of services. The overall goal of case management is
a successfully functioning client who is able (with sup- Critical Thinking
port) to avoid relapse and achieve productive patterns of You are a health care provider who has recently moved to this
living. A look at each component of case management area. As a staff member in a community mental health clinic,
may help clarify the process. you are responsible for helping refer clients to appropriate
agencies.
Psychosocial Rehabilitation • How would you go about locating agencies in the com-
Use of multidisciplinary services to help clients gain the munity that provide services for mentally ill individuals?
skills needed to carry out the activities of daily living as
actively and independently as possible best describes Advocacy
psychosocial rehabilitation. Clients are first assessed for A critical concept of case management, advocacy is pro-
physical, social, emotional, and intellectual levels of viding the client with the information to make certain
function. Then specific plans for teaching needed skills decisions. Advocacy for mentally ill people involves
are developed. If clients are capable of work, vocational more than other areas of health care. Advocates work to
rehabilitation is offered. protect clients’ rights, help to clarify expectations, pro-
The psychosocial rehabilitation model of care en- vide support, and act on behalf of clients’ best interests.
courages decision making, thus empowering clients. Every person involved in mental health care can act as
This empowerment fosters a sense of self-esteem and an advocate by supporting community efforts and poli-
mastery that results in improved coping abilities. As cies that encourage healthy living practices.
CHAPTER 2 Current Mental Health Care Systems 15
psychiatrists, social workers, psychologists, nurses, Each team member holds a degree or certificate in a
and others can democratically share their professional specialized area of mental health. This approach al-
expertise and develop comprehensive therapeutic lows clients to be assessed and treated from various
plans for clients” (Haber et al., 1997). The team ap- points of view. As data are compiled, a broad, hope-
proach can also be cost effective by preventing dupli- fully holistic picture of the client emerges and indi-
cation of services and fragmentation of care. Clients vidualized therapeutic plans are developed. Table 2.3
and their significant others contribute to the plan of identifies team members, their educational prepara-
care and remain actively involved throughout the tion, and their function.
course of treatment.
Multidisciplinary mental health care teams exist in CLIENT AND FAMILY
both inpatient and outpatient settings. The number No discussion of the mental health team is complete
of team members may vary, but the core of the team without including the client. As the consumers of ser-
is usually composed of a psychiatrist, a psychologist, vices and the focus of therapeutic interventions, clients
a nurse, and a social worker. Other team members, contribute important information that may make the dif-
known as adjunct therapists, join the team as ference between success or failure of therapeutic plans.
needed. Including clients and their families in the treatment
process reflects a fundamental change in attitude toward settlements, and farms dot the country landscape of
those with mental illness and their families. Mental ill- the United States and Canada. In the United States
ness today is considered to be a manageable, even treat- rural residents define and relate to health differently
able, complex of disorders. from people in cities. Children and adolescents living
in rural areas have less access to services. Mental
health care providers (eg, nurses, therapists) who
CLIENT POPULATIONS work in rural areas cope with clients of all ages and
Community mental health care was originally de- with all types of problems. They are also expected to
signed to provide prevention, education, and treat- provide and coordinate comprehensive mental health
ment services for all members living within an area. care with few available resources.
Community mental health services for the general Military personnel who have served in war-
public include crisis interventions, working with busi- affected areas of the world present special challenges.
nesses to decrease costs and improve the effectiveness The number of U.S. veterans in 2009 was approxi-
of mental health programs, and providing aid for indi- mately 23 million men and women (Veterans, Inc,
viduals and families to adjust to life difficulties. 2014). Many return with stress-related problems
However, certain groups of people are at a high risk severe enough to interfere with daily living. More
for developing mental health problems in every com- than 30% of Vietnam veterans have suffered with
munity, large or small. They include more obvious posttraumatic stress disorder. The number of veter-
populations, such as homeless people, and more sub- ans of the Afghanistan and Iraq wars is more than
tle high-risk groups, such as children, families, adoles- 2.8 million. “In 2011, more than 1.3 million Veterans
cents, older people, people who are HIV positive and received specialized mental health treatment from
veterans of armed conflicts. People living in rural ar- VA” (U.S. Department of Veterans Affairs). Veterans
eas present a challenge because of distances among have higher rates of depression, substance abuse, and
services. homelessness than the general population. Many have
Clients with HIV infection or acquired immunode- difficulty adjusting to life after military service.
ficiency syndrome (AIDS) are using community mental Other populations, such as families, the elderly,
health services in ever-growing numbers. People with children, and adolescents, are vulnerable to mental
AIDS face overwhelming physical, emotional, and so- health problems. Community mental health services
cial consequences. Mental health problems associated are a vital link to the well-being of a population. Social
with HIV disease include organic problems, such as and economic changes will continue to influence com-
impairments in memory, judgment, or concentration munity mental health care, but as the system matures,
progressing to dementia. Psychosocial problems in- the goal of individualized, holistic mental health care
clude anxiety, depression, adjustment disorders, in- for all people should not be forgotten.
creased substance abuse, panic disorders, and suicidal
thoughts. In addition, many researchers believe that
IMPACT OF MENTAL ILLNESS
stress directly affects the immune system. Fear of AIDS
may hasten the onset of complications. AIDS-related Mental illness affects everyone directly or indirectly.
anxiety can increase everyday apprehensions in the Many people personally know someone with behav-
lives of many noninfected people. ioral problems. Indirectly, mental illness costs taxpay-
Comprehensive community mental health services ers millions of dollars as the costs of care and number
for people with HIV/AIDS are not yet available in all of clients needing care continue to escalate. As a result
areas. Treatment facilities that offer comprehensive of ongoing armed conflicts, veterans are flooding the
services focus on persons with AIDS, their families system with stress-related disorders. Today health care
and friends, and the public. Clinicians accept referrals reform is part of an overall strategy to distribute scarce
from other agencies, provide mental status and suicide resources and control expenses.
risk assessments, offer crisis intervention services, and
provide individual or group therapies for clients with INCIDENCE OF MENTAL ILLNESS
HIV/AIDS. Family members and significant others Worldwide, 25% of the world’s population will experi-
are encouraged to join support groups. Some mental ence a mental illness during their lifetime (ASHA
health care centers train family members in techniques 2011). Although exact statistics are unavailable, it is
for keeping clients oriented or on task. Respite care estimated that at any given time at least 61.5 million
(time off for the caregiver) services are sometimes co- adults in the United States suffer from mental-
ordinated through the center. Some mental health care emotional disorders. “Approximately 18.1% of American
centers work with interested community groups to adults—about 42 million people—live with anxiety
provide prevention strategies and education about disorders” (National Alliance on Mental Illness, 2014).
AIDS for all citizens of the community. Chronic severe mental disorders, such as schizophre-
Clients living in rural areas present a special chal- nia and depression, have emerged as major challenges
lenge for mental health care providers. Small villages, to treatment. Substance abuse has become a national
18 UNIT I Mental Health Care: Past and Present
problem. The incidence of Alzheimer’s disease and poverty, hopelessness grows, and it becomes easier to
other dementias is expected to increase threefold over retreat into one’s mental illness than face the grim real-
the next 15 years. Social problems such as AIDS, home- ity of poverty.
lessness, violence, and abuse occur with mental prob- After a time, homelessness becomes poverty’s com-
lems. Millions of divorces each year place families in panion. The National Academy of Sciences defines
crisis situations. It is easy to see why there are growing homelessness as the lack of a regular and adequate
numbers of mentally troubled people in today’s nighttime dwelling. Millions of U.S. citizens are home-
society. less on any given day. About 10% of the homeless are
older than 60 years. Many are families, and as many as
ECONOMIC ISSUES 85% of the homeless population suffer from addictions
The nationwide movement to treat people with mental or mental disturbances (Walker, 1998).
illness in the least restrictive environment is part of a Homelessness is a national problem that continues
plan to reduce mental health care costs while still pro- to grow. The actual number of homeless people is dif-
viding ongoing care. Unfortunately, funding has not ficult to count because with no regular housing they
kept pace with the need for services. tend to melt into society and disappear into the world
To control costs, Congress in 1983 established the of soup kitchens and temporary shelters. In the past,
Health Care Financing Administration, which devel- most homeless people were single men, usually with
oped a cost-containment method whereby health care alcohol problems. However, today’s statistics present a
providers are paid at predetermined rates. A group of different picture. Women, children, and families now
more than 400 diagnosis-related groups (DRGs) classifies account for many of the homeless people.
each illness. Medicare, the funded health plan for el- Several factors contribute to homelessness. Social
derly and disabled people, adopted these groups. Pay- conditions, such as a lack of low-income housing,
ment guidelines, based on clients’ average lengths of public assistance eligibility requirements, and the
inpatient stay, determine each DRG. If clients are not movement of chronically mentally ill people into com-
discharged from hospitals within the specified time, munities that lack adequate support systems, have all
funding is stopped, and the facility or client becomes had an adverse effect on homelessness. Community
responsible for payment. Today mental health facilities resources relating to available housing, steady em-
provide services for more than 57 million mentally ployment, and welfare services affect homeless peo-
troubled people in the United States. Mental health care ple. Family dysfunction, poverty, and health status all
costs taxpayers $500 billion a year (Kingsbury, 2008). relate to the homeless problem.
“Serious mental illness costs America $193.2 billion in Many families live from paycheck to paycheck,
lost earnings per year” (National Alliance on Mental with just enough money to scrape by until the next
Illness, 2014). check. Even a small event can trigger a crisis. An in-
Mental illness also influences economics in less di- crease in the rent, for example, may force a family out
rect ways. Unemployed, homeless, and troubled fami- of their home. Most community mental health centers
lies cost society in many more ways than dollars. Loss offer services for homeless people. Currently, short-
of productivity and unfulfilled potential are difficult to term strategies for working with the homeless popu-
appraise financially. Clearly, economic issues have and lation include temporary shelters, assisted-housing
will continue to play a major role in the availability programs, and volunteer efforts such as Habitat for
and delivery of mental health care. Humanity.
Society’s use of mind-altering chemicals has resulted
SOCIAL ISSUES in many mentally ill individuals becoming addicted to
Many social problems are related to mental illness. “recreational drugs,” such as crack, cocaine, LSD, and
Changing lifestyles, work patterns, family structures, heroin. When used in combination with prescribed psy-
and health are a few of the many changes that influ- chotherapeutic drugs, overdoses, permanent psychotic
ence a society. Mentally ill individuals, however, are states, and death may occur. Street drugs also cost
likely to be struggling with more basic issues, such as money. It is not uncommon for people with mental
poverty, homelessness, and substance abuse. problems to spend money on drugs before they buy
By 2001 nearly 12% of U.S. citizens lived below the food. Addicted people with mental disorders suffer
poverty line. This means that almost 33 million people, from two separate disorders, with each compounding
with 6.8 million poor families, live without life’s neces- the severity of the other. Illicit drugs and mental illness
sities (Procter and Dalaker, 2002). By 2012 that number become a vicious circle.
has grown to 14.5% or more than 54 million persons The current mental health care system in the United
(U.S. Census Bureau, 2014). A significant number of States is undergoing major changes as budgets decline,
persons in poverty are incapable of making a living as a social issues emerge, and needs for treatment grow.
result of mental problems. They exist along the fringes Organization and technology may address some of the
of society, attempting to meet the most basic needs of system’s problems, but provider-client contact is and
food, shelter, and clothing. Within this environment of will remain the core of mental health treatment.
CHAPTER 2 Current Mental Health Care Systems 19
http://evolve.elsevier.com/Morrison-Valfre/
Objectives
Upon completion of this chapter, the student should be able to:
1. Compare the differences among values, rights, and ethics. 6. Name four areas of potential legal liability for mental health
2. Explain the purpose of the Patient Care Partnership. care providers.
3. List six steps for making ethical decisions. 7. Know the difference between the legal terms negligence
4. Identify the legal importance of practice acts. and malpractice.
5. Describe the process of involuntary psychiatric 8. Discuss three legal responsibilities that relate to nursing
commitment. and health care providers.
Key Terms
assault (p. 26)
attitudes (ĂT-ĭ-toodz) (p. 20) invasion of privacy (ĭn-VĀ-shŭn PRĪ-vă-sē) (p. 26)
autonomy (aw-TŎN-ә-mē) (p. 23) involuntary admission (ĭn-VŎL-ŭn-tăr-ē ăd-MĬ-shŭn) (p. 25)
battery (BĂ-tәr-Ē) (p. 26) laws (lăws) (p. 23)
belief (bĕ-LĒF) (p. 20) libel (LĪ-bәl) (p. 26)
beneficence (b-NĔ-fĬ-sәn[t]s) (p. 23) malpractice (măl-PRĂC-tĭs) (p. 27)
civil (SĬ-vĭl) law (p. 24) misdemeanors (MĬS-dĭ-ME-nrs) (p. 24)
codes of ethics (Ĕ-thĭks) (p. 23) morals (MŎR-әls) (p. 21)
confidentiality (KŎN-fĭ-DĔN-shē-ĂL-ĭ-tē) (p. 23) negligence (NĔG-lĭ-jĕns) (p. 27)
contract (KŎN-trăkt) law (p. 24) nonmaleficence (nŏn-mә-LĔF-ә-sәn[t]s) (p. 23)
controlled substances (KŎN-trŏld SŬB-stăn-sәs) (p. 26) parity (PĂR-ĭ-tē) (p. 22)
criminal (KRĬM-ĭn-әl) law (p. 24) The Patient Care Partnership: Understanding
defamation (dĕf-ә-Mā-shәn) (p. 26) Expectations, Rights, and Responsibilities (p. 22)
duty (DŪ-tē) to warn (p. 27) professional (prō-FĔ-shŭn-әl) (nurse) practice acts (p. 25)
elopement (ĭ-LŌP-mәnt) (p. 27) reasonable and prudent (PROO-dәnt) care provider (p. 28)
ethical dilemmas (ĔTH-ĭ-kәl dĭ-LĔM-ăz) (p. 23) right (RĪT) (p. 22)
ethics (ĔTH-ĭks) (p. 22) slander (SLĂN-dәr) (p. 26)
false imprisonment (făls ĭm-PRĬZ-әn-mĕnt) (p. 27) standards (STĂN-dәrds) of practice (p. 25)
felonies (FĔL-ә-nēs) (p. 24) tort law (tŏrt) (p. 24)
fidelity (p. 23) value (VĂL-ŭ) (p. 20)
fraud (frăwd) (p. 26) values clarification (VĂL-ŭs CLĂR-ĭ-fĭ-CĀ-shŭn) (p. 21)
informed consent (ĭn-FŎRMd cŭn-SĔNT) (p. 27) veracity (p. 23)
making decisions. Values are individual, and they may People who choose to work in the health care pro-
change. Morals are based on one’s attitudes, beliefs, fessions usually arrive with strong personal values.
and values. One’s morals define right or wrong behav- Human values important in caregivers include a con-
ior. Once established, morals become deeply ingrained cern for the welfare of others (altruism), respect for the
and are not easily changed. uniqueness and worth of people (human dignity),
equality, justice, truth, freedom, and acceptance. Car-
ACQUIRING VALUES ing is the foundation of health care, for if we do not
As children grow, they observe and take on the reac- care, we will be unable to effectively treat, teach, or
tions of others in their environment. These adopted work with clients.
reactions become our earliest attitudes. Preschool chil-
dren learn the difference between right and wrong be- VALUES CLARIFICATION
haviors. They adopt the family’s beliefs and traditions. Every society has a value system. Habits, customs, and
As attitudes and beliefs develop, values begin to form. traditions are important to traditional societies. Mod-
Children are exposed to a variety of values at ern societies rapidly change, and people are often not
school. They develop work habits and learn to solve aware of their values until they experience difficulties
problems, interact with others, and make decisions. and their values are questioned.
Parental values are still modeled because the family Values clarification is a step-by-step process to help
remains the major source of values until adulthood. identify significant values. The process helps care pro-
During the teen years, adolescents begin to identify viders become aware of how their own values affect
their own significant values. By early adulthood, an indi- interactions with clients. Values clarification involves
vidual value system is established. Adults may feel secure three steps: choosing, prizing, and acting (Table 3.2).
with their values or discard them for new ones. Older To illustrate, let us assume that you are working at
adults may feel threatened by the changing social values, the local clinic. Today a large, scruffy man who has not
but they tend to hold on to their own value systems. bathed in weeks presents himself for care. There is a
Culture, society, personality, and experiences all wild look in his eyes, and he is arguing with himself as
shape our values. How values are shared largely de- he approaches you. What you really want to do is run,
pends on the sociocultural environment. Most societies but you must cope with this client. How does the
use a combination of methods to transmit values value of caring apply here?
(Potter and Perry, 2013). The methods of transmitting First, you have freely chosen to care about people;
values are outlined in Table 3.1. otherwise you would have selected another line of
work. Second, you prize the value of caring because
your clients see you as compassionate and concerned.
Third, you act on your values by accepting the un-
Table 3-1 How Values Are Transmitted
kempt, scruffy man as a person worthy of care. You ask
MODE OF him what you can do to help. He begins to cry and tells
TRANSMISSION DEFINITION
you that since the death of his wife and children in a
Modeling Copying an example: One person house fire, no one has cared if he lives or dies. By acting
behaves in the ideal or preferred
on your value (caring), you have touched this person
manner, and the other copies the
and paved the way for him to improve his situation.
behavior.
You have chosen to care. You cherish the value of
Moralizing Sets standards for right and wrong:
caring enough to act, even when that value is threat-
Choice is not allowed.
ened. Be clear about your values. Be aware of your
Laissez-faire Unrestricted choices: No direction is
given. One is free to explore and
learn from experiences. This mode Table 3-2 Values Clarification Process
of transmission may result in confu-
STEP PROCESS
sion or frustration.
Choosing Consider all possible alternatives.
Reward/ Rewards valued behaviors and pun- Consider all possible consequences.
punishment ishes undesirable acts; authoritarian. Choose freely without pressure or coercion
Children learn that strength is right. from others.
This mode of transmission may
send the message that violence is Prizing Cherish or prize the choice.
acceptable. Share choice with others.
Reaffirm importance of value.
Responsible A balance of freedom and restriction:
choice One may choose among stated Acting Make value a part of behaviors (internalize
options. New behaviors and conse- value).
quences are explored. Generalize value to all situations.
Repeatedly act with consistent behavioral
Modified from Potter PA, Perry AG: Fundamentals of nursing: concepts, process, pattern.
and practice, ed 5, St Louis, 2001, Mosby.
22 UNIT I Mental Health Care: Past and Present
client’s values because they are the guidelines for Box 3-1 Example of the Right to Treatment
one’s lifestyle, conduct, and relationships.
In 1957, Mr. Donaldson was involuntarily committed, on his
father’s initiation, to a Florida state hospital for care, treat-
RIGHTS ment, and maintenance. For 14 years before his commit-
ment, he was gainfully employed. Despite the fact that
A right is described as a power, privilege, or existence
Mr. Donaldson posed no danger to himself or others, his
to which one has a just claim. Rights have several roles requests for ground privileges, occupational training, and an
in society; they can be used as expressions of power, to opportunity to discuss his case with the superintendent,
justify actions, and to settle disputes. Rights help de- Dr. O’Connor, or others were denied. During his 15 years of
fine social interactions because they contain the prin- confinement, he was not provided with any treatment.
ciple of justice; they equally and fairly apply to all Mr. Donaldson frequently requested his release, which
citizens. For example, we all have the right to be re- the superintendent was authorized to grant even though
spected as human beings and treated with dignity. Mr. Donaldson was lawfully confined, because even if he
Rights also have obligations. You have the right to continued to be mentally ill, he posed no danger to himself
drive down the road, but inherent in this right is the or others. Between 1964 and 1968, Mr. Donaldson’s friend
requested on four separate occasions that Mr. Donaldson
obligation to obey traffic laws.
be released into his custody. These requests, and requests
CLIENT RIGHTS made by a halfway house on Mr. Donaldson’s behalf, were
all denied by Dr. O’Connor, who believed that Mr. Donaldson
The 1972 Patient’s Bill of Rights states that all clients should be released into his parents’ custody. Dr. O’Connor
have the rights to respectful care, privacy, confidential- further believed that Mr. Donaldson’s parents were too old
ity, continuity of care, and relevant information. It also and infirm to care for him adequately.
addresses clients’ rights to examine their bills, refuse In O’Connor v. Donaldson (1975), the court found that
treatment, and participate in research. A revised docu- Mr. Donaldson’s care was merely custodial because he
ment, The Patient Care Partnership: Understanding received no treatment. He was not dangerous, community
Expectations, Rights, and Responsibilities, was adopted alternatives were available for him, and the physician’s re-
in 2003. Statements of rights now exist for the elderly, fusal to release him was “malicious.” The Federal Court of
Appeals ruled that Mr. Donaldson had a constitutional right
young, disabled, pregnant, dying, developmentally
to treatment and awarded him $38,000 in damages.
disabled, and mentally ill—the most vulnerable peo-
ple in society. From Varcarolis EM, Carson VB, Shoemaker NC: Foundations of psychiatric
mental health nursing: a clinical approach, ed 5, Philadelphia, 2006, Saunders.
People with mental illness tend to lose their rights in
two ways. First, the problems with which they are coping
require energy. Sometimes reality eludes them. Many are
not able to recognize their rights, much less exercise Care providers who strive to minimize the physical
them. Second, the mental health delivery system can and emotional stresses of the working environment
impose limits on clients’ abilities to exercise their rights. are exercising their right to function safely.
To protect their rights, the Mental Health Systems Act Bill The right to competent assistance includes the right
of Rights was passed by the U.S. Congress in 1980. This to receive assistance from people who are capable of
bill served as a pattern from which state bills of rights for performing at the stated level. For example, the certi-
the mentally ill population were developed. For an ex- fied nurse assistant (CNA) who is assigned to work
ample of a client’s right to treatment, see Box 3.1. with a nurse is able to function adequately and safely
Currently, federal legislation has established mental as a nursing assistant. Health care providers need to
health parity laws that require insurance companies to exercise their rights. By doing this, we remind the sys-
include coverage for mental illness that is equal to the tem of the therapeutic values inherent in the caregiver-
coverage for physical illness. Treatment for substance client relationship.
abuse is also addressed in the parity laws.
2006). They are the behaviors that define what is good CODES OF ETHICS
or right conduct. Ethical codes serve two purposes: Codes of ethics for practical (vocational) and regis-
(1) They act as guidelines for standards of practice, tered nurses have been developed by the International
and (2) they let the public know what behaviors can be Council of Nurses, the American Nurses Association,
expected from their health care providers. the National Federation of Licensed Practical Nurses,
The concepts of autonomy, beneficence, nonmalefi- and the Canadian Nurses Association (Box 3.2). Codes
cence, and justice are the main ethical principles on of ethics have been developed for other health care
which codes of ethics are established. Remember these professions and may differ slightly, but all are based
principles. They will serve you well as you encounter on the same ethical principles. Provide information to
the many ethical situations inherent in health care. clients, be truthful, and support your clients, but con-
Autonomy refers to the right of people to act for sult your supervisor if there is any question of appro-
themselves and make personal choices, including priateness. It is important to practice with ethical
refusal of treatment. Caregivers who practice the principles in mind.
principle of autonomy encourage clients to partici-
pate in informed decision making. The procedure ETHICAL CONFLICT
known as informed consent promotes autonomy by In today’s world of advanced technologies and com-
providing relevant information and choice for the plex situations, no clear-cut answers exist for compli-
client. cated questions that arise.
Beneficence means to actively do good. Actions that Ethical dilemmas (conflicts) exist when there is un-
promote client health are beneficent. Choosing the ac- certainty or disagreement about the moral principles
tion that is the most therapeutic for the client is an that endorse different courses of action.
example of beneficence. In health care, ethical dilemmas arise when prob-
The principle of nonmaleficence can be stated in lems cannot easily be solved by decision making, logic,
three words: do no harm. Perhaps it is the most impor- or use of scientific data. Answers to ethical dilemmas
tant ethical principle of the caregiving professions. usually have broad effects. Because of this, many health
Although nurses must sometimes carry out proce- care institutions have established bioethics commit-
dures that result in pain, they are considered in light of tees to study, educate, and assist staff members in cop-
the benefits gained. Therapeutic interventions are de- ing with ethical dilemmas.
livered only after client safety and comfort are consid- Most of the time, no clear-cut solutions exist for
ered. Nonmaleficence ensures that clients will not be ethical dilemmas. Although each ethical dilemma is
harmed during care. unique, the method for making ethical decisions can
Justice implies that all clients are treated equally, be applied to all situations. Guidelines for dealing
fairly, and respectfully. Because health care resources with such dilemmas are given in Box 3.3. “Making
are limited, the application of justice can be difficult. ethical decisions in an orderly systematic manner in-
However, all clients deserve respect and a share of the creases one’s ability to deal with the dynamic and
available resources. sometimes complex issues relating to ethics. The qual-
The concepts of confidentiality, fidelity, and veracity ity of care depends on the skills and ethical integrity of
are other important ethical principles. The client’s the practitioner” (Morrison, 1993).
rights to privacy, truth, and duty are protected by
these ethical principles.
Confidentiality is the duty to respect private infor-
LAWS AND THE LEGAL SYSTEM
mation. It is a legal and ethical duty of health care Every health care provider must be familiar with the
providers to keep all information about clients limited basic concepts of the legal system.
to only those directly involved with care. Sharing pri- Laws are the controls by which a society governs
vate information not only is unethical but also may be itself. They are derived from rules, regulations, and
grounds for legal action. moral and ethical principles. Laws apply to every
Fidelity is the obligation to keep your word. Telling member of society.
the client that you will return in 10 minutes is a prom-
ise. Keep that appointment because your client relies GENERAL CONCEPTS
on you, and your credibility grows or diminishes de- Laws exist at every level of government. In the United
pending on how well you keep your promises. Do States federal law defines the organization of the gov-
what you say, or do not say it. ernment. Federal law is based on the U.S. Constitu-
The final principle, veracity, is the duty to tell the tion. Laws at the state level are derived from the state’s
truth. Be careful here. Answer client’s questions hon- constitution and apply to citizens living within its
estly, but remember to stay within your standards and boundaries. Local and city laws evolve from state law.
limitations of practice. It is not within your realm, for Laws change as society changes, but they are all
example, to discuss the disease prognosis or lead a cli- based on the principles of justice (fairness), change,
ent toward a certain decision. standards, and individual rights and responsibilities.
24 UNIT I Mental Health Care: Past and Present
Box 3-3 Guidelines for Making Ethical Decisions the government and its citizens. The division of public
law that is of importance to caregivers is known as
1. Identify all elements of the situation. Gather data. criminal law. Its main function is to protect the mem-
Identify each person involved in the decision-making bers of society. Serious crimes, known as felonies, are
process. punishable by death or imprisonment. Less serious
2. Assume goodwill. All care providers want a satisfactory
crimes are called misdemeanors, with punishments
resolution to the problem. When working with emo-
tionally charged issues, remember that there is
ranging from fines to prison terms of less than 1 year.
no need for competition. Private law is commonly called civil law. Its function
3. Gather relevant information. Thoroughly assess life- is to deal with relationships between individuals. Two
style, preferences, wishes, and support systems. Try important types of civil law for caregivers are contract
to form an “ideal picture” of the resolution for the law and tort law.
dilemma. Contract law deals with agreements between indi-
4. List and order values. Decide which ethical principles viduals or institutions. These agreements or contracts
are most important in the situation. List them in order may be written or implied. For example, on employ-
of importance, and then determine a plan or course of ment, health care providers enter into contracts with
action. the employing institution.
5. Take action. Implement the plan. Monitor any changes.
“A tort is a legal wrong that is committed against
6. Evaluate the effectiveness of the plan.
the person or the property of another individual”
Modified from Potter PA, Perry AG: Fundamentals of nursing: concepts, process, (Morrison, 1993).
and practice, ed 8, St Louis, 2013, Mosby.
Tort law relates to individuals’ rights and includes
the need to be compensated for a wrong. Tort law is
especially important for caregivers because many po-
Laws have several functions in our society. They tential legal problems exist in every health care setting.
define relationships, describe appropriate and objec- Fig. 3.1 lists the areas of law that are most significant
tionable behaviors, and explain what kind of force is for care providers.
applied to maintain rules. Laws help provide solutions
for many social and legal problems, and they serve to LEGAL CONCEPTS IN HEALTH CARE
protect the rights of people while defining the limits of The health care professional and the system are gov-
acceptable behaviors. erned by rules and standards. Nursing, for example, is
There are two types of law: public law and private regulated by state boards of nursing that define the
law. Public law focuses on the relationship between practice of nursing and regulate the profession through
CHAPTER 3 Ethical and Legal Issues 25