Position : Trainer

Specialized Areas : Table Games

Operations System

Reporting Function : Live- Department Head

Live- Operations Manager
Live- Shift Manager
Live- Pit Bosses

Job Summary:

The trainer will be responsible for overseeing all aspects of game presenters' and other operational staff
members' training. They will update, prepare, and execute training as required. The trainer's obligations
during the training phase will include keeping track of attendance and collaborating with management to
resolve any issues related to disciplinary action.

Specific Duties and Responsibilities:

 Train new employees and help them gain practical skills and comprehension of theoretical
aspects
 To provide re-training sessions with existing employees for skill improvement or introduction of
new games
 To prepare and update the training materials/sessions and take full responsibilities to quality and
content
 Ensure the correct skills of each game are taught to the trainees
 Assist in the continuing development of the training
 Monitor and review the progress of new employees during the training program and ensure that
they are performing job responsibilities according to training
 Always be acquainted with all changes in procedures and assess and report the impact of such
changes on the training program to your manager
 Attend meeting, re-trainings and improve the quality of work when necessary
 Ensure all procedural, legal and disciplinary procedures are followed by the trainees
 To create and schedule in new training groups
 To attend and assess the trainee’s examination
 To fill in training documents and reports
 To coordinate and hold re-training sessions in order to improve the quality of work
 To work closely with the office manager in regard to uniform orders, inventory and related
paperwork
 Perform other duties and responsibilities that may be assigned from time to time

Reportorial Requirement:

Based on agreed reports to be submitted to the Operations Manager and Department Head.

Working Conditions:

The Trainer is required to work in an office-based environment. Alternative work arrangements, such as
changes to schedules or locations of work, shall be on a case-by-case basis and only when the need arises,
but not limited to the possible face-to-face requirement of the company.
The above listed specific duties and responsibilities maybe reviewed annually or in accordance with the
Company policy. Changes, deletion or addition of specific tasks shall be made in written notice and shall
be discuss prior to endorsing for approval.