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10
Test Bank Instructors
Multiple Choice
1. One of the actions that firms can take against the gray trade is to provide consumers with
stronger reasons to patronize authorized dealers. This is referred to as:
(a) Demand interference
(b) Dealer interference
(c) Public relations
(d) Strategic attack
Answer: (d)
3. In designing a global distribution channel one may attempt to distribute the product through
the largest number of different types of intermediaries and the largest number of individual
intermediaries of each type. This is referred to as:
(a) Exclusive distribution
(b) Intensive distribution
(c) Selective distribution
(d) Normal distribution
(e) Cross border distribution
Answer: (b)
4. Which of the following is a condition for parallel distribution?
(a) A lack of government regulations on international trade
(b) Wide price differences between national markets
(c) Low transportation costs
(d) (a) and (b) only
(e) (b) and (c) only
Answer: (e)
5. In designing a global marketing channel one should be concerned with channel width. This
refers to:
(a) The number of intermediaries of each type in the channel
(b) The number of types of intermediaries in the channel
(c) The number of intermediaries on each side of the national border
(d) The number of intermediaries of each type in the foreign country
(e) None of the above
Answer: (a)
7. Research has shown that Chinese channel leaders tend to rely on coercive power in their
relationships. True/False?
(a) True
(b) False
Answer: (b)
As I have said before, he had a tall and striking figure. His face
was ugly. He was ungraceful, ragged, and uncouth. Yet there was a
splendid glow of honesty that shone from every feature, and
challenged your admiration. It was not that cheap honesty that
suffuses the face of your average honest man; but a vivid burst of
light that, fed by principle, sent its glow from the heart. It was not the
passive honesty that is the portion of men who have no need to
steal, but the triumphant honesty that has grappled with poverty, with
disease, with despair, and conquered the whole devil’s brood of
temptation; the honesty that has been sorely tried, the honesty of
martyrdom; the honesty of heroism. He was the honestest man I
ever knew.
THE PATHOS OF INCONGRUITY.
There was one feature of his dress that was pathetic in its
uniqueness. He wore a superb swallow-tail dress-coat; a gorgeous
coat, which was doubtless christened at some happy wedding (his
father’s, I suppose); had walked side by side with dainty laces; been
swept through stately quadrilles, pressed upon velvet, and to-night
came to me upon a shirtless back, and asked “trust” for a half-dozen
newspapers.
It had that seedy, threadbare look which makes broadcloth, after
its first season, the most melancholy dress that sombre ingenuity
ever invented. It was scrupulously brushed and buttoned close up to
the chin, whether to hide the lack of a shirt, I never in the course of
six months’ intimate acquaintance had the audacity to inquire. In the
sleeve, on which rosy wrists had, in days gone by, laid in loving
confidence, a shriveled arm hung loosely, and from its outlet three
decrepit fingers driveled. His hat was old, and fell around his ears.
His breeches, of a whitish material, which had the peculiarity of
leaving the office perfectly dirty one evening and coming back pure
and clean the next morning. What amount of midnight scrubbing this
required from my hero Dobbs, I will not attempt to tell. Neither will I
guess how he became possessed of that wonderful coat. Whether in
the direst days of the poverty which had caught him, his old mother,
pitying her boy’s rags, had fished it up from the bottom of a trunk
where, with mayhaps an orange-wreath or a bit of white veil, it had
lain for years, the last token of a happy bridal night, and, baptizing it
with her tears, had thrown it around his bare shoulders, I cannot tell.
All I know is, that taken in connection with the rest of his attire, it was
startling in its contrast; and that I honored the brave dignity with
which he buttoned this magnificent coat against his honest rags, and
strode out to meet the jeers of the world and work out a living.
FIVE DOLLARS A WEEK.
I knew Dobbs for six months! Day after day I saw him come at
three o’clock in the morning. I saw his pale face, and that coat so
audacious in its fineness, go to the press-room, fold his papers, and
hurry out into the weather. One night I stopped him.
“Dobbs,” says I, “how much do you make a week?”
“I average five dollars and twenty cents, sir. I have twenty-seven
regular customers. I get the paper at fifteen cents a week from you,
and sell it to them at twenty-five cents. I make two dollars and
seventy cents off of them, and then I sell about twenty-five extra
papers a morning.”
“What do you do with your money?”
“It takes nearly all of it to support me and mother.”
“You don’t mean to tell me that you and your mother live on five
dollars and twenty cents a week?”
“Yes, sir, we do, and pay five dollars a month rent out of that. We
live pretty well, too,” with a smile, possibly induced by the vision of
some of those luxuries which were included under the head of “living
pretty well.” I was crushed!
Five dollars and twenty-five cents a week! The sum which I waste
per week upon cigars. The paltry amount which I pay almost any
night at the theater. The sum that I spend any night I may chance to
strike a half-dozen boon companions. This sum, so contemptible to
me—wasted so lightly—I find to be the sum total of the income of a
whole family—the whole support of two human beings.
I left Dobbs, humiliated and crushed. I pulled my hat over my eyes,
strolled down to Mercer’s, and bought a twenty-five cent cigar and
sat down to think over my duty in the premises.
... One morning the book-keeper of the Herald, to whom my
admiration for Dobbs was well known (I having frequently delivered
glowing lectures upon his character from the mailing table to an
audience of carriers, clerks, and printers), approached me and with a
devilish smack of joy in his voice, says:
“I am afraid your man Dobbs is a fraud. Some time ago he
persuaded the clerk to give him credit on papers. He ran up a bill of
about seven dollars, and then melted from our view. We have not
seen or heard of him since—expect he’s gone to trading with the
Constitution now, to bilk them out of a bill.”
This looked bad—but somehow or other I still had a firm faith in
my hero. God had written “honesty” too plain in his face for my
confidence in him to be shaken. I knew that if he had sinned or
deceived, that it was starvation or despair that had driven him to it,
and I forgave him even before I knew he was guilty....
“Yes, sir; my poor boy went last Thursday. He were all I had on
earth, but he suffered so it seemed like a mercy to let him go. He
were worried to the last about a debt he was owin’ of you. He said
you had been clever to him, and would think hard ef he didn’t pay
you. He wanted you to come and see him so he could explain as
how he were took down with the rheumatizum, but that were no one
to nuss him while I come for you. He had owin’ to him when he were
took, about three dollars, which he have an account of in this little
book. He told me with his last breath to cullect this money, and not to
use a cent tell I had paid you, and if I didn’t git enough, to turn you
over the book. I hev took in one dollar and tirty cents, and”—with the
air of one who has fought the good fight—“here it is!” So saying, she
ran her hand into a gash in the bombazine, which looked like a
grievous wound, and pulled out one of those long cloth purses that
always reminded me of the entrails of some unfortunate dead
animal, and counted out the money. This she handed me with the
book.
I ran my eye over the ruggedly kept accounts and found that each
man owed from a dime up to fifty cents.
“Why, madam,” says I, “these accounts are not worth collecting.”
“That’s what he was afraid of,” says she, moving toward a bundle
that lay upon the floor; “he told me if you said so, to give you this,
and ask you to sell it if you could, and make your money. It’s all he
had, sir, or me, either, and he wouldn’t die easy ’til I told him I wud do
it! God knows”—and the tears rolled down her thin and hollow
cheeks—“God knows it were a struggle to promise to give it up. He
wore it, and his father before him. How many times it has covered
’em both! I had hoped to carry it to the end with me, and wrap my old
body in it when I died. But it was all we had which was fine, and he
wouldn’t rest ’til I told him I wud give it to you. Then he smiled as
pert-like as a child, and kissed me, and says, ‘Now I am ready to go!’
He were a good boy, sir, as ever lived”—and she rocked her old
body to and fro with her grief. Need I say that she had offered me the
old dress-coat? That sacred garment, blessed with the memory of
her son and his father, and which, rather than give up, she would
willingly pluck either of the withered arms that hung at her sides from
its socket!
I dropped my eyes to the account book again—for what purpose I
am not ashamed that the reader may guess.
In a few moments I spoke:
“Madam, I was mistaken in the value of these accounts; most of
the debtors on this book, I find upon a second look, are capitalists.
The $11 worth of accounts will sell for $12 anywhere. Your son owed
me $7. Leave the book with me; I will pay myself, and here is $5
balance which I hand to you. Your son was a good boy, and I feel
honored that I can serve his mother.”
She folded the old coat up and departed.
I kept the book.
It was a simple record of Dobbs’s life. Here ran his expense list—a
dreary trickle of “bacon” and “meal” and “rent,” enlivened only once
with “sugar”; a saccharine suggestion that I am unable to account
for, as it surely did not comport with either of the staples that formed
the basis of his life. Probably, on some grand occasion, he and his
mother ate it in the lump.
Here were his accounts, of say fifty cents each, on men accounted
responsible in the world’s eye—accounts for papers furnished
through snow, and sleet, and rain! Some of them showed signs of
having been called for a dozen times, being frescoed with such
notes as “Call Tuesday,” “Call Wednesday,” “Call Thursday,” etc.
On another page was a pathetic list of delusive liniments and
medicines, with which he had attacked his stubborn disease. Such
as, “King of Pane—kored a man in Maryetti in 2 days, $1.00”; “Magic
Linament—kores in 10 minnits, $2.00 a bottel”; and so on through
the whole catalogue of snares which the patent office turns out year
after year. Poor fellow! the only relief he got from his racking pains
was when God laid his healing hand on him.
I shall keep the book as long as I live.
In its thumbed and greasy leaves is written the record of a heroism
more lofty and a martyrdom more lustrous than ever lit the page of
book before or since.
I think I shall have it printed in duplicate, and scattered as leaven
throughout the lumpy Sunday-school libraries of the land.
A CORNER LOT.
New York, January 26.—The dread of the times, as I see it, is the
growing skepticism in the leading circles of thought and action
throughout the country—a swelling tide of atheism and unbelief that
has already swept over the outposts of religion.
I am not alarmed by the fact that Henry Ward Beecher shook
hands with Ingersoll on a public stand, and has since swung beyond
the limit of orthodoxy, any more than I am reassured by the fact that
Stephen H. Tyng has, by indorsing the miracles at Lourdes, swung
back into the stronghold of superstition. These are mere personal
expressions that may mean much or little. They may be classed with
the complaint of Dr. Talmage that he found religion dead in a circuit
of 3000 miles of travel last year, which complaint is balanced by the
assertion of Dr. Hall that the growth of religious sentiment was never
so decisive as at present.
I have noted, in the first place, that the latter-day writers—
novelists, scientists and essayists—are arraying themselves in great
force either openly on the side of skepticism, or are treating religious
sentiment with a readiness of touch and lack of reverence, that is
hardly less dangerous. I need not run over the lists of scientists,
beginning with Tyndall, Huxley and Stephens, that have raised the
banner of negation—nor recount the number of novelists who follow
the lead of sweet George Eliot, this sad and gentle woman, who
allied sentiment to positivism so subtly, and who died with the
promise on her lips that her life would “be gathered like a scroll in the
tomb, unread forever”—who said that she “wanted no future that
broke the ties of the past,” and has gone to meet the God whose
existence she denied. We all know that within the past twenty years
there has been an alarming increase of atheism among the leading
writers in all branches. But it is the growth of skepticism among the
people that has astonished me.
I am not misled by the superb eloquence of Ingersoll nor the noisy
blasphemy of his imitators. I was with five journalists, and I found
that every one of them were skeptics, two of them in the most
emphatic sense. In a sleeping-car with eight passengers, average
people I take it, I found that three were confirmed atheists, three
were doubtful about it, and two were old-fashioned Christians. A
young friend of mine, a journalist and lecturer, asked me a few
months ago what I thought of his preparing a lecture that would
outdo Ingersoll—his excuse being that he found Ingersoll so popular.
I asked Henry Watterson once what effect Ingersoll’s lectures had on
the Louisville public. “No more than a theatrical representation,” was
the quick reply. Watterson was wrong. I have never seen a man who
came away from an Ingersoll lecture as stout of faith and as strong in
heart as he was when he went there.
I do not know that this spirit of irreligion and unbelief has made
much inroad on the churches. It is as yet simply eating away the
material upon which the churches must recruit and perpetuate
themselves. There is a large body of men and women, the bulk
probably of our population, that is between the church and its
enemies; not members of the church or open professors of religion,
they have yet had reverence for the religious beliefs, have respected
the rule of conscience, and believed in the existence of one
Supreme Being. These men and women have been useful to the
cause of religion, in that they held all the outposts about the camp of
the church militant, and protected it with enwrapping conservatism
and sympathy. It is this class of people that are now yielding to the
assaults of the infidel. Having none of the inspiration of religion, and
possessing neither the enthusiasm of converts nor the faith of
veterans, they are easily bewildered and overcome. It is a careless
and unthinking multitude on which the atheists are working, and the
very inertia of a mob will carry thousands if the drift of the mass once
floats to the ocean. And the man or woman who rides on the ebbing
tide goes never to return. Religious beliefs once shattered are hardly
mended. The church may reclaim its sinners, but its skeptics, never.
It is not surprising that this period of critical investigation into all
creeds and beliefs has come. It is a logical epoch, come in its
appointed time. It is one of the penalties of progress. We have
stripped all the earth of mystery, and brought all its phenomena
under the square and compass, so that we might have expected
science to doubt the mystery of life itself, and to plant its theodolite
for a measurement of the Eternal, and pitched its crucible for an
analysis of the soul. It was natural that the Greek should be led to
the worship of his physical gods, for the earth itself was a mystery
that he could not divine—a vastness and vagueness that he could
not comprehend. But we have fathomed its uttermost secret; felt its
most secret pulse, girdled it with steel, harnessed it and trapped it to
our liking. What was mystery is now demonstrated; what was vague
is now apparent. Science has dispelled illusion after illusion, struck
down error after error, made plain all that was vague on earth, and
reduced every mystery to demonstration. It is little wonder then that,
at last having reduced all the illusions of matter to an equation, and
anchored every theory to a fixed formula, it should assail the mystery
of life itself, and warn the world that science would yet furnish the
key to the problem of the soul. The obelisk, plucked from the heart of
Egypt, rests upon a shore that was as vaguely and infinitely beyond
the knowledge or aspiration of its builders as the shores of a star that
lights the space beyond our vision are to us to-day; the Chinaman
jostles us in the streets, and the centuries that look through his
dreamy eyes have lost all sense of wonder; ships that were freighted
from the heart of Africa lie in our harbor, and our market-places are
vocal with more tongues than bewildered the builders at Babel; a
letter slips around the earth in ninety days, and the messages of
men flash along the bed of the ocean; we tell the secrets of the
universe as a woman tells her beads, and the stars whirl serenely
through orbits that science has defined; we even read of the instant
when the comet that plunged in dim illimitable distance, where even
the separate stars are lost in mist and vapor, shall whirl again into
the vision of man, a wanderer that could not shake off the inexorable
supervision of science, even in the chill and measureless depths of
the universe. Fit time is this, then, for science to make its last and
supreme assault—to challenge the last and supreme mystery—defy
the last and supreme force. And the church may gird itself for the
conflict! As the Pope has said, “It is no longer a rebel that threatens
the church. It is a belligerent!” It is no longer a shading of creed. It is
the upsettal of all creeds that is attempted.
It is impossible to conceive the misery and the blindness that will
come in the wake of the spreading atheism. The ancients witnessed
the fall of a hundred creeds, but still had a hundred left. The vast
mystery of life hung above them, but was lit with religions that were
sprinkled as stars in its depths. From a host of censers was their air
made rich with fragrance, and warmed from a field of altars. No loss
was irreparable. But with us it is different. We have reached the end.
Destroy our one belief and we are left hopeless, helpless, blind. Our
air will be odorless, chill, colorless. Huxley, the leader of the
positivists, himself confesses—I quote from memory: “Never, in the
history of man, has a calamity so terrific befallen the race, as this
advancing deluge, black with destruction, uprooting our most
cherished hopes, engulfing our most precious creed, and burying our
highest life in mindless desolation.” And yet Mr. Huxley urges on this
deluge with furious energy. The aggressiveness of the atheists is
inexplicable to me. Why they should insist on destroying a system
that is pure and ennobling, when they have nothing to replace it with;
why they should shatter a faith that colors life, only to leave it
colorless; why they should rob life of all that makes life worth living;
why they should take away the consolation that lifts men and women
from the despair of bereavement and desolation, or the light that
guides the feet of struggling humanity, or the hope that robs even the
grave of its terror,—why they should do all this, and then stand
empty-handed and unresponsive before the yearning and
supplicating people they have stripped of all that is precious, is more
than I can understand. The best atheist, to my mind, that I ever
knew, was one who sent his children to a convent for their education.
“I cannot lift the blight of unbelief from my own mind,” he said, “but it
shall never fall upon the minds of my children if I can help it. As for
me, I would give all I have on earth for the old faith that I wore so
lightly and threw off so carelessly.”
The practical effects of the growth of atheism are too terrible to
contemplate. A vessel on an unknown sea that has lost its rudder
and is tossed in a storm—that’s the picture. It will not do for Mr.
Ingersoll to say that a purely human code of right and wrong can be
established to which the passions of men can be anchored and from
which they can swing with safety. It will not do for him to cite his own
correct life or the correct lives of the skeptical scientists, or of leading
skeptics, as proof that unbelief does not bring license. These men
are held to decency by a pride of position and by a sense of special
responsibility. It is the masses that atheism will demoralize and
debauch. It is thousands of simple men and women, who, loosed of
the one restraint that is absolute and imperious, will drift upon the
current of their passions, colliding everywhere, and bringing
confusion and ruin. The vastly greatest influence that religion has
exercised, as far as the world goes, has been the conservative
pressure that it has put upon the bulk of the people, who are outside
of the church. With the pressure barely felt and still less
acknowledged, it has preserved the integrity of society, kept the
dangerous instincts within bounds, repressed savagery, and held the
balance. Conscience has dominated men who never confessed even
to themselves its power, and the dim, religious memories of
childhood, breathing imperceptibly over long wastes of sin and
brutality, have dissolved clouds of passion in the souls of veterans.
Atheism will not work its full effect on this class of men. Even after
they have murdered conscience by withholding the breath upon
which it lives, its ghost will grope through the chambers of their brain,
menacing and terrible, and to the last,—
Creeping on a broken wing
Through cells of madness, haunts of horror and fear!