D253 – Values-Based Leadership - Task 1 Template and Tips (RSM3)

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D253 - TASK 1: Becoming an Effective Values-Based Leader

Name:
Student ID:

A. Complete the VIA Character Strengths Survey using the “VIA Character Strengths Survey”
web link, and use the results of the survey to complete the following:

Note: Remember that this VIA Character Strengths Survey is not a test but rather a
feedback tool. There is no wrong answer, so respond genuinely. If you download a
copy of your survey results, you will receive a list of 24 items in order of your personal
strengths, with the first five being your signature strengths and the last five being your
lesser strengths. Refer to “D253 VIA Character Strength Survey Instructions” in the
Supporting Document section for additional information on accessing the survey.

Tip: If you receive an error message please try to clear cache and cookies or
try a different browser. This resource explains how to obtain your free report:
How To Access Your Free VIA Survey Report

1. Describe an experience in which you used one of your five signature strengths (i.e., the
first five) from the survey results to overcome a challenge.

Note: Consider experiences from a school, volunteer, personal, or professional setting.

Tip: You only need to use one of your five signature strengths, but be sure
to discuss, in sufficient detail, how this strength helped you to overcome a
challenge in your real-life experience

(For additional information, go to page 27 of module 4.)

a. Explain how you could apply the strength identified in part A1 as a values-based
leader in your new position as the customer service manager from the scenario.

Tip: Be sure that you are using the same strength from section A1 for your
response to section A1a and focus on your role as manager.

(For additional information, go to page 45 of module 7.)

 2. Describe an experience in which being stronger in one of your five lesser strengths
(i.e., the last five) from the survey results could have positively influenced the
outcome.

Note: Consider experiences from a school, volunteer, personal, or professional setting.

Tip: Use on of your lesser strengths from section A1 and use a different
example. Make sure to explain how being better in that lesser strength would
have positively changed the outcome of your story.

(For additional information, go to page 27 of module 4.)

a. Explain how improving the lesser strength identified in part A2 will help accelerate
your values-based leadership abilities in your new position as the customer service
manager.

Tip: This is just like section A1a, except that you are now focusing on your
lesser strength from Section A2.

(For additional information, go to page 45 of module 7.)

b. List three actions you can take to grow in the area identified in part A2.

Tip: You can bullet or number your three responses. For each action, briefly
describe how that action will help you improve in the lesser strength you
described in section A2.

(For additional information, go to page 45 of module 7.)

B. To set the tone for your new team, explain to them who you are as a values-based leader
by doing the following:
1. List your top three values as a values-based leader from the “List of Values” web link.

Note: When listing your top three values, consider those values you hold most
important.

Tip: In this section you simply need to list your three values. There is no
need to describe your chosen values

a. Explain how you will demonstrate each of the values listed in part B1 to serve both the
team and the organization in the scenario.

Tip: It is in this section that you will describe how each of your chosen
values will help the team and help the organization.
 (For additional information, go to page 27 of module 4.)

C. Based on your understanding of who you are as a leader after completing parts
A and B, address the following points:

1. Discuss one leadership challenge, relevant to ethics and values, that you could
face as the new customer service manager regarding selecting and
announcing the new team lead.

Note: Consider your purpose as a new leader, ethical principles, relevant

stakeholders, your expectations and point of view, and any assumptions
you have made.

Tip: Your response must be specific to ethics and values challenges you may
face when announcing your new team leader. These should NOT be general
challenges of being a leader.

(For additional information, go to page 16 of module 2.)

2. Discuss how you, as the customer service manager, would use one of your top
three values from part B1 and one of the company’s values in a conversation
about the hiring decision with the person who was not selected as the team lead.

Note: Consider values, ethical responsibility, and personal and professional

consequences.

Tip: Your response should include a discussion of one of your personal

values from B1 and one of the company’s values listed in the task
instructions.

(For additional information, go to page 22 of module 3.)

D. Acknowledge sources, using in-text citations and references, for content that is
quoted, paraphrased, or summarized.
Tip: Citations are not required for this assessment. If you did not quote
directly from the course material, and simply put the information in your own
words, then you can safely skip this section.

E. Demonstrate professional communication in the content and presentation of your

submission.
Tip: This refers to grammar, spelling, punctuation, sentence structure, etc.
Your paper must be written well. If you need help you can download the free
version of Grammarly. Click here and then select the Grammarly option from
the topics list.
WEB LINKS

D253 Scenario Video Playlist

Episode 6: Alex Completes Task 1

List of Values

VIA Character Strengths Survey

How To Access Your Free VIA Survey Report

SUPPORTING DOCUMENTS
D253 Task 1 Scenario.pdf