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Data Analytics Problem

DAP 13.1

Note: Additional instructions can be found in the respective tabs. Please note that numbers have been rounded for internal co
e been rounded for internal consistency.
 Additional information

1) An excel spreadsheet with raw data has been provided representing 100 customers of Compton Canada Corpo
Columns A – H come directly from CCC's Warranty Tracking System, with further information by column below

Column A Customer number (to keep the analysis anonymous, customer name and address information
Column B Customer Survey Rating (CSR) of their satisfaction with the new HSS-12 product in the first ye
indicates completely dissatisfied. 5 indicates a neutral opinion (neither satisfied nor dissatisfi
Column C Average Repair Cost for the first year of ownership (in dollars, before GST, PST and/or HST).
E and I).
Column D Industry Trend Cost (the average increase in cost of repairs for the industry over the past 3 ye
Column E Repair technician projected percentage increase in Repair Cost for year 2 of the warranty, co
Column F Customer Location/Region. CCC has customers across Canada, with information provided by
within the province.
Column G Other information (crime statistics (monthly calls per one thousand residents)).
Column H Other information (climate impact score - ranges from 50 to 100, higher number implies hum
reliability).
Column I Number of repairs to the HSS-12 unit during Year 1 (by customer).

2) Using other information related to the probability of a breakdown - you have determined that:

Column Ref.
B i) Customer Survey Ratings (customer satisfaction) are a lead indicator of the probability of a br
2 , scores of 7 & 8 = 2% chance, 5 & 6 = 3%, and under 5 = 5%).
I ii) The number of repairs in year 1 is a starting point for likely breakdowns in year 2. There is so
chance of a breakdown, 1 = 2%, 2 = 3%, 3 or more = 5%.
G iii) Crime statistics provide a rough estimate of failures of the HSS-12 product. If crimes reporte
increases by 50% (that is, 1% increases to 1.5%, 2% increases to 3%, etc)
H iv) The climate impact score ranges from 50 to 100, with a higher number implying humidity and
breakdown probability, take column H/100 x 3%.

3) Other information related to the average cost of each repair:

Column Ref.
C v) The average repair cost varies over time, but is quite consistent within each region.
D vi) Because the HSS-12 is more complex than most products in the industry, the repair costs are
E vii) Technicians provide useful estimates of the expected increase in cost of repairs, but they are
rs of Compton Canada Corporation's (CCC's) warranty related information.
nformation by column below:

name and address information has not been provided).

HSS-12 product in the first year of ownership. A score of 10 indicates completely satisfied, and 0
neither satisfied nor dissatisfied).
efore GST, PST and/or HST). This is the average for the region per repair visit (see also columns

he industry over the past 3 years).

for year 2 of the warranty, compared to year 1.
with information provided by province. For larger provinces, there is a breakdown by region

and residents)).
0, higher number implies humidity and other weather conditions which adversely affect

r).

ermined that:

cator of the probability of a breakdown (scores of 9 & 10 have a 1% chance of breakdown in year

kdowns in year 2. There is some reversion to the mean. Over all, 0 breakdowns implies a 1%

12 product. If crimes reported are greater than 3 per thousand, probability of a breakdown
3%, etc)
umber implying humidity and weather conditions. To convert the climate impact score to a

within each region.

industry, the repair costs are expected to increase at the industry 3 year average plus 2%.
n cost of repairs, but they are typically 1.5% too low in their estimates (on average).
Material has been collected regarding the first 100 CCC customers who purchased the HSS-12 product.

Customer Industry Tech Projected

Customer Average Repair Customer
Survey Cost Inc. in Repair
Number Cost Location -Region
Rating Trend Cost
10114 6 $ 132 6.0% 5.0% BC - VCR
10115 8 $ 132 6.0% 5.0% BC - VCR
10122 8 $ 132 6.0% 5.0% BC - VCR
10126 7 $ 132 6.0% 5.0% BC - VCR
10127 8 $ 132 6.0% 5.0% BC - VCR
10139 7 $ 132 6.0% 5.0% BC - VCR
10156 8 $ 132 6.0% 5.0% BC - VCR
10168 5 $ 132 6.0% 5.0% BC - VCR
10185 9 $ 132 6.0% 5.0% BC - VCR
10197 8 $ 132 6.0% 5.0% BC - VCR
10223 6 $ 138 6.0% 3.0% BC - North
10226 7 $ 138 6.0% 3.0% BC - North
10237 7 $ 138 6.0% 3.0% BC - North
10251 6 $ 138 6.0% 3.0% BC - North
10265 8 $ 138 6.0% 3.0% BC - North
10288 7 $ 138 6.0% 3.0% BC - North
10355 8 $ 126 6.0% 4.0% BC - Other
10364 8 $ 126 6.0% 4.0% BC - Other
10376 7 $ 126 6.0% 4.0% BC - Other
10385 7 $ 126 6.0% 4.0% BC - Other
10397 9 $ 126 6.0% 4.0% BC - Other
10406 9 $ 129 5.0% 5.0% Alberta
10417 10 $ 129 5.0% 5.0% Alberta
10420 8 $ 129 5.0% 5.0% Alberta
10421 5 $ 129 5.0% 5.0% Alberta
10423 10 $ 137 6.0% 5.5% NWT
10425 6 $ 129 5.0% 5.0% Alberta
10426 10 $ 137 6.0% 5.5% NWT
10429 6 $ 129 5.0% 5.0% Alberta
10430 8 $ 137 6.0% 5.5% NWT
10433 7 $ 137 6.0% 5.5% NWT
10434 3 $ 129 5.0% 5.0% Alberta
10438 9 $ 131 5.0% 5.0% Alberta
10439 8 $ 137 6.0% 5.5% NWT
10440 4 $ 131 5.0% 5.0% Alberta
10442 6 $ 137 6.0% 5.5% NWT
10445 3 $ 131 5.0% 5.0% Alberta
10449 6 $ 131 5.0% 5.0% Alberta
10451 5 $ 131 5.0% 5.0% Alberta
10455 7 $ 131 5.0% 5.0% Alberta
10508 6 $ 119 5.0% 5.5% Manitoba
10516 10 $ 119 5.0% 5.5% Manitoba
10519 10 $ 119 5.0% 5.5% Manitoba
10526 9 $ 119 5.0% 5.5% Manitoba
10534 6 $ 119 5.0% 5.5% Manitoba
10537 8 $ 119 5.0% 5.5% Manitoba
10544 6 $ 119 5.0% 5.5% Manitoba
10552 10 $ 119 5.0% 5.5% Manitoba
10555 10 $ 119 5.0% 5.5% Manitoba
10562 8 $ 119 5.0% 5.5% Manitoba
10572 10 $ 88 5.0% 5.5% Sask.
10576 10 $ 88 5.0% 5.5% Sask.
10580 10 $ 88 5.0% 5.5% Sask.
10585 8 $ 88 5.0% 5.5% Sask.
10589 7 $ 88 5.0% 5.5% Sask.
10591 7 $ 88 5.0% 5.5% Sask.
10595 10 $ 88 5.0% 5.5% Sask.
10609 8 $ 92 7.5% 6.0% PEI
10612 9 $ 92 7.5% 6.0% PEI
10615 9 $ 92 7.5% 6.0% PEI
10619 8 $ 92 7.5% 6.0% PEI
10622 10 $ 94 7.5% 6.0% Nova Scotia
10628 8 $ 94 7.5% 6.0% Nova Scotia
10631 7 $ 94 7.5% 6.0% Nova Scotia
10634 7 $ 94 7.5% 6.0% Nova Scotia
10637 10 $ 94 7.5% 6.0% Nova Scotia
10641 9 $ 92 7.5% 6.0% New Brunswick
10644 8 $ 92 7.5% 6.0% New Brunswick
10650 6 $ 92 7.5% 6.0% New Brunswick
10653 8 $ 92 7.5% 6.0% New Brunswick
10656 8 $ 92 7.5% 6.0% New Brunswick
10661 7 $ 90 7.5% 6.0% Newfoundland
10665 9 $ 90 7.5% 6.0% Newfoundland
10668 10 $ 90 7.5% 6.0% Newfoundland
10674 8 $ 90 7.5% 6.0% Newfoundland
10677 9 $ 90 7.5% 6.0% Newfoundland
10701 7 $ 140 6.0% 6.5% ON - GTA
10708 6 $ 140 6.0% 6.5% ON - GTA
10715 7 $ 140 6.0% 6.5% ON - GTA
10724 10 $ 140 6.0% 6.5% ON - GTA
10728 6 $ 140 6.0% 6.5% ON - GTA
10733 4 $ 140 6.0% 6.5% ON - GTA
10750 8 $ 140 6.0% 6.5% ON - GTA
10757 4 $ 140 6.0% 6.5% ON - GTA
10764 9 $ 140 6.0% 6.5% ON - GTA
10773 6 $ 133 5.5% 6.5% ON - North
10777 6 $ 133 5.5% 6.5% ON - North
10794 8 $ 133 5.5% 6.5% ON - North
10801 10 $ 133 5.5% 6.5% ON - North
10808 9 $ 122 5.0% 6.5% ON - Other
 10817 7 $ 122 5.0% 6.5% ON - Other
10821 9 $ 122 5.0% 6.5% ON - Other
10904 8 $ 110 4.5% 5.5% QUE - MTL
10911 5 $ 110 4.5% 5.5% QUE - MTL
10920 6 $ 110 4.5% 5.5% QUE - MTL
10924 7 $ 110 4.5% 5.5% QUE - MTL
10941 10 $ 104 4.0% 5.5% QUE - Other
10948 6 $ 104 4.0% 5.5% QUE - Other
10955 9 $ 104 4.0% 5.5% QUE - Other
10964 7 $ 104 4.0% 5.5% QUE - Other
Average 7.6 118.6 5.80% 5.42%
urchased the HSS-12 product.

Crime Climate Impact Number of

Statistics Score Repairs

3.3 88 3
3.3 88 -
3.3 88 1
3.3 88 -
3.3 88 -
3.3 88 1
3.3 88 -
3.3 88 3
3.3 88 -
3.3 88 1
3.1 84 1
3.1 84 1
3.1 84 1
3.1 84 3
3.1 84 2
3.1 84 -
2.2 81 -
2.2 81 -
2.2 81 1
2.2 81 -
2.2 81 1
2.8 75 -
2.8 75 -
2.8 75 1
2.8 75 1
2.9 78 -
2.8 75 1
2.9 78 -
2.8 75 2
2.9 78 1
2.9 78 -
2.8 75 4
2.8 75 -
2.9 78 1
2.8 75 2
2.9 78 1
2.8 75 3
2.8 75 2
2.8 75 2
2.8 75 2
2.6 79 -
2.6 79 -
2.6 79 -
2.6 79 1
2.6 79 1
2.6 79 3
2.6 79 3
2.6 79 -
2.6 79 1
2.6 79 2
2.4 76 -
2.4 76 -
2.4 76 -
2.4 76 1
2.4 76 3
2.4 76 3
2.4 76 -
2.2 84 -
2.2 84 1
2.2 84 1
2.2 84 1
2.5 86 -
2.5 86 1
2.5 86 -
2.5 86 -
2.5 86 -
2.3 85 -
2.3 85 2
2.3 85 -
2.3 85 2
2.3 85 1
2.4 87 1
2.4 87 -
2.4 87 -
2.4 87 1
2.4 87 1
3.6 82 -
3.6 82 1
3.6 82 3
3.6 82 -
3.6 82 2
3.6 82 1
3.6 82 1
3.6 82 2
3.6 82 -
3.4 86 -
3.4 86 1
3.4 86 3
3.4 86 1
3.1 83 1
 3.1 83 -
3.1 83 -
3.2 84 -
3.2 84 3
3.2 84 3
3.2 84 1
2.8 85 -
2.8 85 2
2.8 85 1
2.8 85 -
2.83 81.9 0.98
Compton Canada Corporation (CCC) - Data Analytics to estimate warranty costs

Part a Briefly describe three challenges of using Big Data.

*see the WileyPLUS Data Analytics and Accounting module for further background information.
Compton Canada Corporation (CCC) - Data Analytics to estimate warranty costs

Part b(i) Use the information provided to create a warranty cost prediction model - that is, to estima

See the additional information tab and use the information in part 2 to estimate the probability of a claim (that is, the probab

The key information from part 2 has been reproduced below:

Column Ref.
B i) Customer Survey Ratings (customer satisfaction) are a lead indicator of the probability of a breakdown (sco
I ii) The number of repairs in year 1 is a starting point for likely breakdowns in year 2. There is some reversion
G iii) Crime statistics provide a rough estimate of failures of the HSS-12 product. If crimes reported are greater
H iv) The climate impact score ranges from 50 to 100, with a higher number implying humidity and weather con

If you assume that the information from the Raw Data tab provides a random sample, you can determine the probability of ea
While no individual estimate is perfect, calculating the average probability of a breakdown based on items i), iii) and iv) above

This can be done by following the detailed instructions below:

1) Add a column "J" to the raw data tab and insert the probability of a claim based on the customer survey rates
2) Add a column "K" to the raw data tab and taking into account the number of repairs in year 1, adjusted by the
3) Add a column "L" to the raw data tab and calculate the climate impact score to 2 decimal places (e.g., 2.64%) (
4) Add a column "M" to the raw data tab by taking the average of Columns J, K and L and insert it as the "Average

SOLUTION

To use the raw data to determine the average probability of a claim, first create 2 input data tables for the information given i
These tables will allow you to reference this data to the new columns you will add (columns J, K, L, M) below.

Table 1 - Probability of a claim based on CSR Table 2 - Probability of a claim based on # Repa

Chance of a Breakdown
Chance of a
Breakdown # Repairs in Crime Stats
CSR
Year 1 <= 3 per thsd

Copy the raw data from the Raw Data tab (A4:I103) and paste below starting in cell A65. Complete 4 new columns (columns J

Formula guidance to each column follows:

Column J Probability of a claim based on CSR

Using Table 1, create a VLookup to determine the % chance of a breakdown based on the CSR for each custom
Use the Vlookup wizard to complete this function and be sure to use absolute cell references for Table 1. Be s
Copy this formula down for all rows in the raw data table. Format the data to show as a percentage, 1 decima
 Column K Probability of a claim based on # Repairs and Crime Stats
Using Table 2, create a nested IF statement to include VLookups inside it to determine the % chance of a brea
IF statement should check to see if the crime stats are > 3.
If so, the Vlookup should find the matching chance value for crime stats > 3 depending on the # repairs.
If not, the Vlookup should find the matching chance value for crime stats < 3 depending on the # repairs.
Be sure to use absolute cell references for Table 2.
Copy this formula down for all rows in the raw data table. Format the data to show as a percentage, 1 decima
Probability of a claim based on Climate Impact
Column L Score
Create a formula to convert the climate impact score as noted above in iv).
Copy this formula down for all rows in the raw data table. Format the data to show as a percentage, 1 decima

Column M Average probability of a claim

Create a formula to find the average of columns J, K and L.
Copy this formula down for all rows in the raw data table. Format the data to show as a percentage, 1 decima

RAW DATA:

Average Industry Tech Projected Customer

Customer Crime
Repair Cost Inc. in Repair Location -
Number Customer Statistics
Cost Trend Cost Region
Survey
Rating
 Average
*complete this table by calculating the average for all columns except column F
model - that is, to estimate the probability of a claim.

f a claim (that is, the probability of the HSS-10 breaking down), by customer.

obability of a breakdown (scores of 9 & 10 have a 1% chance of breakdown in year 2 , scores of 7 & 8 = 2% chance, 5 & 6 = 3%, and under 5
r 2. There is some reversion to the mean. Over all, 0 breakdowns implies a 1% chance of a breakdown, 1 = 2%, 2 = 3%, 3 or more = 5%.
crimes reported are greater than 3 per thousand, probability of a breakdown (per ii above) increases by 50% (that is, 1% increases to 1.5%
g humidity and weather conditions. To convert the climate impact score to a breakdown probability, take column H/100 x 3%.

ermine the probability of each individual customer having a breakdown.

on items i), iii) and iv) above is considered a reasonable start for a model.

n the customer survey rates (per i) above).

rs in year 1, adjusted by the crime statistics, estimate the probability of a claim in year 2 (per ii and iii above).
ecimal places (e.g., 2.64%) (per iv above).
and insert it as the "Average probability of a claim in year 2" (to two decimal places)

s for the information given in i), ii) and iii).

y of a claim based on # Repairs and Crime Stats

Chance of a Breakdown
Crime Stats
> 3 per thsd *Note: Table 1 - you do not type a range into column B for the CSR as provided in (i) above. The Vlookup
as ranges (i.e. for a CSR of 6, Excel will assume that a CSR of 5 is actually "5 to 6.9" because the next cell
Therefore, you should be entering the bottom or lowest point of each range into each cell in Table 1.
As a checkpoint for your solution, you should see that a CSR of 6 in row 65 results in a probability of a cla

e 4 new columns (columns J, K, L, M).

d on the CSR for each customer.

references for Table 1. Be sure to include absolute cell references for Table 1.
w as a percentage, 1 decimal place.
mine the % chance of a breakdown based on both the number of repairs and the crime stats for each customer.

ding on the # repairs.

nding on the # repairs.

w as a percentage, 1 decimal place.

w as a percentage, 1 decimal place.

w as a percentage, 1 decimal place.

Probability of a claim

Probability of a Probability of a
Climate Probability of a AVERAGE
Number of claim based on claim based on
Impact claim based on PROBABILITY
Repairs # Repairs and Climate Impact
Score CSR OF A CLAIM
Crime Stats Score
8 = 2% chance, 5 & 6 = 3%, and under 5 = 5%).
wn, 1 = 2%, 2 = 3%, 3 or more = 5%.
s by 50% (that is, 1% increases to 1.5%, 2% increases to 3%, etc)
y, take column H/100 x 3%.

CSR as provided in (i) above. The Vlookup formula in Excel automatically treats single values
is actually "5 to 6.9" because the next cell (CSR 7) is higher than 6.
of each range into each cell in Table 1.
6 in row 65 results in a probability of a claim based on CSR of 3% in column J.
h customer.
Compton Canada Corporation (CCC) - Data Analytics to estimate warranty costs

Part b(ii) Use the information provided to create a warranty cost prediction model - that is, based on

See the additional information tab and, using the information in part 3 of that tab, estimate the average cost of a claim, by cu

The key information from additional information part 3 has been reproduced below:
Column Ref.
C v) The average repair cost varies over time, but is quite consistent within each region.
D vi) Because the HSS-12 is more complex than most products in the industry, the repair costs are expected to i
E vii) Technicians provide useful estimates of the expected increase in cost of repairs, but they are typically 1.5%

If you assume that the information from the Raw Data tab provides a random sample, you can determine the average cost of a
While no individual estimate is perfect, calculating the average cost of a repair based on the information in v), vi) and vii) abov

This can be done by following the detailed instructions below:

5) Add a column "N" to the raw data tab by taking the 3 year trend of cost increase (per column D) + 2%.
6) Add a column "O" to the raw data tab by taking the average repair cost per column C and increasing it by the A
7) Add a column "P" to the raw data tab by taking the Technicians expected price increase per column E + 1.5%.
8) Add a column "Q" to the raw data tab by taking the average repair cost per column C and increasing it by the A
9) Add a column "R" to the raw data tab by taking the average of Columns O and Q (to two decimal places).

SOLUTION

Copy the raw data from the Part b(i) tab (A65:M164) and paste value below starting in cell A54. Complete 5 new columns (co

Formula guidance to each column follows:

Column N Adjusted Industry Cost Trend

Create a formula to add 2% to the Industry Cost Trend (per column D) as noted above in 5).
Copy this formula down for all rows in the raw data table. Format the data to show as a percentage, 1 decima

Column O Adjusted Avg Repair Cost based on industry cost trend

Create a formula noting 6) above.
Copy this formula down for all rows in the raw data table. Format the data to show as accounting, 2 decimal p

Column P Adjusted Technician Proj. Inc. in Repair Cost

Create a formula to add 1.5% to the Technician's Projected increase as noted above in 7).
Copy this formula down for all rows in the raw data table. Format the data to show as a percentage, 1 decima

Column Q Adjusted Avg Repair cost based on tech. proj. repair cost
Create a formula noting 8) above.
Copy this formula down for all rows in the raw data table. Format the data to show as accounting, 2 decimal p

Column R Overall Average Adjusted Avg Repair Cost

Create a formula to find the average of columns O and Q as noted above in 9).
 Copy this formula down for all rows in the raw data table. Format the data to show as a percentage, 1 decima

Calculate the averages for all columns at the end of your data below.

RAW DATA:

Average Industry Tech Projected Customer

Customer Crime
Repair Cost Inc. in Repair Location -
Number Customer Statistics
Cost Trend Cost Region
Survey
Rating
 Average
*complete this table by calculating the average for all columns except column F
model - that is, based on the probability of a claim, estimate the average cost per claim.

verage cost of a claim, by customer.

epair costs are expected to increase at the industry 3 year average plus 2%.
s, but they are typically 1.5% too low in their estimates (on average).

ermine the average cost of a claim.

mation in v), vi) and vii) above is considered a reasonable start.

per column D) + 2%.

n C and increasing it by the Adjusted industry trend (column N).
rease per column E + 1.5%.
n C and increasing it by the Adjusted technician price increase estimate (column P).
o two decimal places).

omplete 5 new columns (columns N, O, P, Q, R).

w as a percentage, 1 decimal place.

w as accounting, 2 decimal places.

w as a percentage, 1 decimal place.

w as accounting, 2 decimal places.

w as a percentage, 1 decimal place.

Probability of a claim

Probability of a Probability of a
Climate Probability of a AVERAGE
Number of claim based on claim based on
Impact claim based on PROBABILITY
Repairs # Repairs and Climate Impact
Score CSR OF A CLAIM
Crime Stats Score
 Estimated Average Cost of a Repair

ADJ OVERALL
ADJ ADJ ADJ
Avg Repair Cost AVERAGE
Industry Cost Avg Repair Cost Tech Proj. Inc.
based on Tech ADJUSTED
Trend (ICT) based on ICT Repair Cost
Proj. Inc. REPAIR COST
Compton Canada Corporation (CCC) - Data Analytics to estimate warranty costs

Part c Using the model you created in Part b, calculate an estimate of the required provision for th

Using the probability of a customer making a claim and the estimated average cost of a claim from Part b(i) and b(ii), you can

This can be done by taking the number of units sold by region (see below) and multiplying this by both the average probability

A Pivot Table is the most efficient way to use the data in part b(ii) to determine the probability of a claim and average cost of

Create this Pivot Table in the space provided below.

To create a Pivot Table, first ensure you are on the data on the part b(ii) tab. When you are anywhere on this data (no need to
The entire data will be selected for you. Choose where you want the Pivot Table to be placed by choosing Existing Worksheet
on the cell in the student work area below (again refer to the screen shot here for assistance).
(Hint: If you are not familiar with creating Pivot Tables, you may wish to use Excel's help feature to assist you. If you do end up
copy it from that tab and paste it into the student work area below).

When the Pivot Table is created below, place appropriate fields in the 4 quadrants to complete it. A useful allocation for the P
1) Report filter: (not required)
2) ∑ Values: AVERAGE of both columns M and R (average probability of a claim and overall average adjusted
3) Row Labels: Customer Location-Region
4) Column Labels: (not required)

Be sure to set both value fields to show as averages (instead of sums).

Format the probability values to display as a percentage, 1 decimal, and the average cost values to display as accounting, 2 de
Change the column title in column 1 from Row Labels to "Region". Re-size any columns as necessary.

Copy the data from this Pivot Table and paste VALUES to complete columns D and E in the summary table next.
Column F will then multiply units sold x probabilty of a claim x average cost of a claim to determine the overall total estimated

Probability of a Average cost Total Estimated

Region Units sold
claim per claim Cost
Alberta 1,221 $ -
BC - North 954 $ -
BC - Other 1,241 $ -
BC - VCR 1,114 $ -
Manitoba 968 $ -
New Brunswick 383 $ -
Newfoundland 314 $ -
Nova Scotia 302 $ -
NWT 315 $ -
ON - GTA 3,460 $ -
ON - North 784 $ -
ON - Other 1,462 $ -
PEI 97 $ -
QUE - MTL 2,505 $ -
 QUE - Other 362 $ -
Sask. 832 $ -
16,314 $ -

Pivot Table - using table from part b(ii):

*be sure not to include the total row in the Table in part b(ii) or else you will have a 'blank' region which doesn't make any sens
uired provision for the second year of the warranty for HSS-12.

art b(i) and b(ii), you can now calculate the probability of a claim and average cost of a claim for each region (i.e. BC-VCR, Alberta, etc.)

h the average probability of a claim in that region and the average cost per claim in that region (using data from part b(ii)).

aim and average cost of claim by region. The key information required is in columns M and R in part b(ii).

e on this data (no need to highlight it all), from the top menu bar select Insert, Pivot Table.
osing Existing Worksheet (see a screen shot here) and clicking

sist you. If you do end up creating it on a new tab, simply

useful allocation for the Pivot Table fields is as follows:

d overall average adjusted repair cost).

splay as accounting, 2 decimals.

able next.
he overall total estimated cost by region.

Try to create two charts to graphically display any possible trends between the probability of a claim to the average cost of a c
number of units sold to the probability of a claim. What do you see? (you can position these charts in the spaces provided be
ch doesn't make any sense!
 i.e. BC-VCR, Alberta, etc.)

m part b(ii)).

m to the average cost of a claim or the

s in the spaces provided below)
Compton Canada Corporation (CCC) - Data Analytics to estimate warranty costs

Part d Briefly summarize the limitations of your warranty cost prediction model

*see the WileyPLUS Data Analytics and Accounting module for background information.