Consequently, the suggestion responses suggest that the university vending machines should be located in

a convenient place, a wide variety and range of products should be available and cleanliness should be
maintained in and around the vending machines. Therefore, these suggestions also align with the findings
of Griffiths et al. (2020), Sowers et al. (2019, and Kidd et al. (2014).

1. Conclusion

In conclusion, university students, especially the 1 st year ones are dissatisfied with the vending machines'
product range and variety and want the machines to be located in convenient areas with cleanliness
maintained. However, this research has limitations and further study is required.

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