VARM ALL 300

KURULUM & KULLANIM KILAVUZU

i
Yayın Tarihi: 22.06.2023 – UM-004-Rev.00
ii
Yayın Tarihi: 22.06.2023 – UM-004-Rev.00
OUR VALUED CUSTOMER

Thank you for choosing our high quality device. For your device to work
efficiently for many years, read the User Manual carefully before using your
device and always keep it in a place where you can reach it. This booklet, which
has been prepared for you, contains very useful information and explanations
about the correct and efficient use of your heat pump. Please do not use your
heat pump without reading this booklet. If you notice any irregular operation,
please refer to the manual immediately.

The first start-up of the heat pump must be performed by an Authorized

Service. Otherwise, your heat pump will be out of warranty.

The minimum lifetime determined by the Ministry of Industry and Trade for these
devices is 10 years. In accordance with the relevant law, manufacturers and
sellers undertake to provide the necessary spare parts and service to the device
in order for the devices to fulfill their functions within this period.

MANUFACTURER COMPANY

Fevziçakmak, 10753 sok. 3-3/A, 42050 Karatay/KONYA

iii
Yayın Tarihi: 22.06.2023 – UM-004-Rev.00
 İçindekiler

1. İNTRODUCTION ......................................................................................................................... 2
1.1. Scope of This Guide ........................................................................................................ 2
2. SAFETY CONSIDERATIONS ................................................................................................ 2
3. INFORMATION ABOUT THE DEVICE and INSTALLATION .................................. 6
3.1. Dimensioning ...................................................................................................................... 6
3.2. Device Components ........................................................................................................ 7
3.3. Device Positioning ........................................................................................................... 8
3.4. Device Installation Diagram ..................................................................................... 11
4. ELECTRİCAL CONNECTIONS, PANEL and DISPLAY ............................................ 12
4.1. VARM ALL 300 Panel and Electrical Connections ........................................ 12
4.2. Display Descriptions ..................................................................................................... 15
4.3. Keypad Descriptions .................................................................................................... 15
4.4. Failure Codes .................................................................................................................... 16
5. PARAMETER TABLE .............................................................................................................. 17
6. TECHNICAL SPECIFICATIONS......................................................................................... 18
7. MAİNTENANCE ........................................................................................................................ 19
7.1. Draining and Cleaning the System ........................................................................ 19
7.2. Drain Valves ...................................................................................................................... 19
7.3. Replacing the Anode Rod........................................................................................... 19
7.4. Condensate Drain Pipe ................................................................................................ 20
7.5. Evaporator Cleaning ..................................................................................................... 20
7.6. HYdraulic Circuit ............................................................................................................ 20

1
Yayın Tarihi: 22.06.2023 – UM-004-Rev.00
1. İNTRODUCTION IF IN DOUBT ABOUT
INSTALLATION PROCEDURES OR
OPERATION, CONTACT YOUR
READ THESE INSTRUCTIONS DEALER FOR ADVICE AND
CAREFULLY BEFORE INFORMATION.
INSTALLATION!

1.1. Scope of This Guide

KEEP THIS GUIDE HANDY FOR
FUTURE REFERENCE! These operating instructions describe
the operating procedures for the VARM
IMPROPER INSTALLATION OR ALL 300.
CONNECTION OF EQUIPMENT OR
ACCESSORIES MAY CAUSE 2. SAFETY
ELECTRIC SHOCK, SHORT CONSIDERATIONS
CIRCUITS, SHORT CIRCUITS,
FIRE, OR OTHER DAMAGE TO THE The security measures listed here are
EQUIPMENT. BE SURE TO USE divided into the following types. As they
ONLY ACCESSORIES cover very important issues, they need
MANUFACTURED BY THE to be carefully monitored.
SUPPLIER AND SPECIFICALLY
Meanings of DANGER, CAUTION,
DESIGNED FOR THE EQUIPMENT
NOTE and WARNING symbols;
AND HAVE THEM INSTALLED BY A
PROFESSIONAL. DANGER

ALL OPERATIONS DESCRIBED IN Refers to very potentially

THIS MANUAL MUST BE dangerous situations that, if not
PERFORMED BY A LICENSED avoided, could lead to death and
TECHNICIAN. serious injury.

WHEN INSTALLING, SERVICING CAUTION

OR MAINTAINING THE UNIT, BE
Indicates potentially hazardous
SURE TO WEAR APPROPRIATE
situations that, if not avoided,
PERSONAL PROTECTIVE
could result in minor or
EQUIPMENT SUCH AS
moderate injury. Can also be used as a
PROTECTIVE GLOVES, GOGGLES,
warning against unsafe practices.
ETC.

2
Yayın Tarihi: 22.06.2023 – UM-004-Rev.00
NOTE
Indicates only situations that
may lead to accidents with
equipment or property damage.
WARNING
Indicates potential hazard
situations that, if not avoided,
could result in death or serious injury.
DANGER
 Turn off the power switch before
touching the electrical terminals.
 When the service panels are
removed, live parts can be easily
touched. During installation or service,
never leave the unit unattended with the
service panels removed.
 Do not touch any switch with wet
hands. Touching the switch with wet
hands may cause electric shock.
 Before touching electrical parts,
turn off all running power sources.
WARNING
 To prevent children from playing
with them, tear open plastic packaging
bags and throw them away. Children
3
playing with plastic bags can be in
danger of suffocation.
 Safely dispose of nails and other
metal or wooden packaging materials.
They can cause injuries.
 Ask your dealer or qualified
personnel to carry out the installation
work in accordance with this manual.
Do not install the unit yourself. Improper
installation may cause water leakage,
electric shock or fire.
 Make sure that only special
accessories and parts are used for
installation work. Failure to use the
appropriate parts may result in water
leakage, electric shock, fire or the unit
falling.
 Be sure to install a ground fault
circuit breaker in accordance with local
laws and regulations. Failure to install
the earth fault circuit breaker may result
in electric shocks and fire.
 Ensure that all electrical
installations are secure, that suitable
cables are used and that external forces
have no effect on the end connections
or cables. Incomplete connection or
lack of fixing will cause FIRE.
 When connecting the power
supply, route the cables so that the front
panel is securely fastened. If the front
panel is not secured in place, this may
cause overheating of the terminals,
electric shocks, or fire.
Yayın Tarihi: 22.06.2023 – UM-004-Rev.00
 After the installation work is not connect the ground wire to gas or
completed, check the refrigerant for any water pipes, lightning arrester or
leaks. telephone ground wire. Incomplete
 Never, ever touch leaking grounding can cause electric shocks.
refrigerant with bare hands. May cause  The electrical threshold may be
severe frostbite. abnormally high as a result of a lightning
 Do not touch the refrigerant strike.
piping during and immediately after  Do not wash the device. It may
operation; the refrigerant piping can be cause electric shock or fire. The
hot and cold depending on the appliance must be installed in
refrigerant flowing through the accordance with national electrical
compressor and other refrigeration installation regulations. If the power
cycle components. Touching the cable is damaged, it must be replaced
refrigerant piping can cause burns or by the manufacturer, service person or
ice burns to your hands. To avoid injury, similar qualified person to avoid
wait until the pipes return to normal potential hazards.
temperature; or if you must touch them  Do not install the device in places
immediately, be sure to wear the such as;
APPROPRIATE GLOVES.  Areas with mineral oil, oil
 Do not touch internal parts spray mist or vapor. Plastic
(pump, backup heater, etc.) during and parts can deteriorate, which can
immediately after operation. Touching cause them to loosen or leak
internal parts can cause serious burns. water.
To avoid injury, wait for internal parts to  Places where corrosive gases
return to normal temperature or, if you such as sulfuric acid gas are
must touch them, always wear gloves. produced. Corrosion of copper
tubes or brazed parts can cause
refrigerant leakage.
CAUTION  Locations with machines
emitting electromagnetic
 Ground the device. waves. Electromagnetic waves
 The grounding can damage the control system
resistance must comply with and cause equipment
local laws and regulations. Do malfunction.
4
Yayın Tarihi: 22.06.2023 – UM-004-Rev.00
  Places with high levels of salt  DISPOSAL / DESTRUCTION.
in the air, such as the ocean Do not dispose of this product with
coast. unsorted municipal waste. This waste
 Places where voltage must be collected separately for special
fluctuates a lot, such as treatment. Do not dispose of electrical
factories. appliances as unsorted municipal
 Land and watercraft. waste, use separate collection facilities.
 Places where acidic or alkaline Contact your local authority for
vapors are present. information on suitable connection
 Where flammable gases may systems. If power tools are disposed of
leak, where carbon-fiber or in landfill or dumpsites, hazardous
combustible dusts are substances can enter groundwater and
suspended in the air, or where enter the food chain, resulting in
volatile flammable substances impaired health and well-being.
such as paint thinner or
gasoline are present. These
types of gases can cause fires.
 This applicate may not be used
by children aged 8 years and under and
persons with reduced phsical, sensor
yor mental capabilites, as well as
persons lacking sufficent experience
and knowledge, unless they have been
properly supervised and instructed in its
safe use and the hazards involved.
Children must not play with the
appliance. Cleaning and user
maintenance must not be carried out by
unsupervised children.
 If the power cord is damaged, it
must be replaced by the manufacturer,
service person or similarly qualified
person.

5
Yayın Tarihi: 22.06.2023 – UM-004-Rev.00
3. INFORMATION ABOUT THE DEVICE and INSTALLATION

3.1. Dimensioning

VARM ALL 300

A B C D E F G H I J K
mm 1957,6 670 697 684 400 445 250 285,2 900 717,3 520

6
Yayın Tarihi: 22.06.2023 – UM-004-Rev.00
3.2. Device Components
NO COMPONENT NAME
1 Compressor
2 Four Way Valve
3 Evaporator
4 Electrical Panel
5 Radial Fan
7
NO COMPONENT NAME
6 Hot Water Outlet
7 External Heater (Resistance)
8 Cold Water İnlet
9 300 L Tank
10 Serpentine Heat Exchanger
Yayın Tarihi: 22.06.2023 – UM-004-Rev.00
3.3. Device Positioning
Read befpre positioning your device!

 The device should be installed outside and kept away from noise-exposed
rooms such as bedrooms and children’s rooms!
 The device must be installed on a flat, stable, slope-free and permanent
substrate!
 The device must be installed where flammable oil, fluids and petroleum
derivatives are present!
 Any inconveniences that may arise from operations other than those
specified in the manual are not covered by the warranty.

The air inlet and outlet of the VARM ALL 300 are from above. For this reason, do not
install in open areas that may receive rain or snow. You can install it in areas such as
warehouses, basements, corridors under the specified conditions.

Fig. 1

8
Yayın Tarihi: 22.06.2023 – UM-004-Rev.00
When the device is installed as shown in Figure 1, it takes heat from the environment
where the device is located and discharges it with the help of a pipe at the outlet. In
this way, fresh air is constantly maintained. If the exhaust air is transferred to another
room, the air temperature of the room will decrease.

Fig. 2

When the device is installed as shown in Figure 2, it takes the heat from a different
location and discharges it to another room or outdoor environment at the outlet. Thus,
air freshness is maintained. In order for the device to work efficiently, the area where
you position the device and the pipe inlets and outlets must be sufficient. Minimum
dimensions are also shown on the figure.

9
Yayın Tarihi: 22.06.2023 – UM-004-Rev.00
 800 mm

Fig. 3

If the device is positioned as shown in Figure 3, the air inlet is taken from the outside
environment and released to the outside environment through the ceiling. The height
of your device from the ceiling is shown on the figure. Please pay attention to these
dimensions during positioning! The air outlet can form condensation on the surface of
the pipe. It may be necessary to seal the outlet pipe to prevent water leakage.

CAUTION

 When the appliance is in operation, place it in a well-venrilated area and

do not block the ventilation. This will allow the appliance to take in and exhaust
sufficient air while providing hot water. The distance from the top cover to the
ceiling must be at least 800m

10
Yayın Tarihi: 22.06.2023 – UM-004-Rev.00
3.4. Device Installation Diagram

6 7 8

4
5 3 2 1

NO EQUIPMENT NAME NO EQUIPMENT NAME

1 FiltER Dryer 5 Ball Valve
2 Check Valve 6 Ball Valve
3 Pressure Reducer 7 Mixing Valve
4 Safety Valve 8 Area of Use (Kitchen, Bathroom)

You can install your VARM ALL 300 according to the diagram above. Inlet and
outlet to the tank inside is 1 piece. There is no other inlet and outlet. Water enters
from the mains and comes out as hot domestic hot water at the outlet.

11
Yayın Tarihi: 22.06.2023 – UM-004-Rev.00
4. ELECTRİCAL CONNECTIONS, PANEL and DISPLAY

4.1. VARM ALL 300 Panel and Electrical Connections

VARM ALL 300 PANEL MATERIALS

No Material name
1 On/Off Controller Board
2 Fan Dimmer
3 Terminal Group
4 Relay
Description
Manages all electronic components
(Compressor, EEV, Sensors, Switches,
Controller Display etc.)
Circuit for adjusting the power of electric fans.
It is the group where all electrical cables of the
device are collected.
Allows the fan to start and stop.

5 Insurance Protects and controls the compressor.

6 Silent Contactor Protects and controls the compressor.

Ensures that the compressor enters smoothly
7 25 µf Motor Capacitor
during start-up.
To ensure that the fan enters the circuit
8 4 µf Fan Capacitor
smoothly.

12
Yayın Tarihi: 22.06.2023 – UM-004-Rev.00
 On/Off Controller Board

CONTROLLER CARD INPUTS

No Input No Input
1 PV Reference NTC 15 Input Partner
2 Water Inlet Temperature Sensor 16
3 NTC Partner 17
4 Evaporator Temperature Sensor 18 Display Communication
Compressor Outlet Temperature
5 19
Sensor
6 NTC Partner 20 Power Input (Neutral)
7 Ambient Temperature Sensor 21 Power Input (Ground)
8 Modbus Communication(A) 22 Power Input (Phase-220V AC)
9 Modbus Communication(B) 23 COM
10 Room Thermostat 24 Compressor
11 PV Input 25 Fan 1
12 Flow Switch 26 Four Way Valve
13 High Pressure 27 External Heater (Resistance)
14 Low Pressure 28 Fan 2

13
Yayın Tarihi: 22.06.2023 – UM-004-Rev.00
 Terminal Group

TERMINAL BLOCK GROUP INPUTS

No Input No İnput
1 Phase 13 Room Thermostat
2 Neutral 14 PV Input
3 Ground 15 Input Partner
4 Compressor C 16 Ambient
5 Compressor R 17 Compressor Pressure
6 Compressor S 18 Evaporator
7 Fan Black 19 Water Inlet
8 Fan Brown 20 PV Referance NTC
9 Four Way Valve 21 NTC Partner
10 Neutral 22 External Heater (Resistance)
11 Low Pressure Switch 23 Neutral
12 High Pressure Switch

Any inconveniences that may arise

from operations other than those
specified in the manual are not covered
by the warranty!

Please make sure that the power supply is

switched off during electrical connection or
maintenance!
Errors caused by the user are not covered by the
warranty!

14
Yayın Tarihi: 22.06.2023 – UM-004-Rev.00
4.2. Display Descriptions
The screen descriptions of VARM ALL 300 are as shown below.

Always on when the compressor is active

Lights continuously when in defrost mode
Always on when the fan is active
Lights up when the circulation pump is active
Lights continuously in case of alarm
Lights when in the setting menu
Lights when the system is off
Lights if Celsius is selected as the temperature
measurement unit
Lights when Fahrenheit is selected as the unit of
temperature measurement
Lights when a negative value occurs
Lights if decimal notation is active

4.3. Keypad Descriptions

Touching and releasing the button provides access to the machine
status menu and pressing and holding the button provides access to the
programmable parameter menu. It is used as a confirmation button by
touching and releasing while in any menu.
Used to move up between parameters and increase the parameter value
while in any menu.
Used to navigate down between parameters and decrease the
parameter value while in any menu.
It can be turned OFF by pressing and holding while the device is on the
main screen, and it can be turned ON while it is OFF. It is used as menu
exit button by touching and releasing while in any menu.

 While on the main screen, touching the button displays the S E T parameter
the first level of the machine status menu.
 While the first level of the machine status menü, S E T is displayed, touching the
button displays the temperature setpoint (Example: 4. 1)
 or buttons to set the desired temperature setpoint. Touch the button
to save the changes made and return to the machine status menu, touch the button
to return without saving.
 While on the main screen, press and hold the button for 3 seconds to acress
the service parameter menu.

15
Yayın Tarihi: 22.06.2023 – UM-004-Rev.00
 When the desired parameter is displayed using the or buttons (Exapmle:
setpoint S E T) touching the button displays the parameter value (Example: 0. 0).
 The parameter value is set using the or buttons (Example: 2. 3).
 Touch the button to save the changes and return to the parameter menü,
touch the button to return without saving.
 These steps can be repeated for all parameter values. All parameters are shown
in the table.

If you wait for 20 seconds without touching any key while anywhere in the
parameter menu, the device will automatically return to the main screen without
making any changes. After changing the parameters, the device must be restarted.
 To lock the keys, press the and keys simultaneously for 3 seconds. When
the keys are locked, the display show L O C.
 To unlock the keypad, press the and keys simultaneously for 3 seconds.
UNL is written when the keypad is unlocked.
 While on the display, press and hold the button and click on the RES
parameter in the menü thet opens. If you want to turn on the resistance, use the
direction keys to turn it to 1 position. It necessary to pres the button to save the
parameter.

4.4. Failure Codes

P01 Sensor 1 (Outdoor sensor) no connection or short circuit

P02 Sensor 2 (Comp. Pressure sensor) no connection or short circuit
P03 Sensor 3 (Evaporator sensor) no connection or short circuit
P04 Sensor 4 (Water inlet sensor) no connection or short circuit
P05 Sensor 5 (Comp. Return sensor) no connection or short circuit
ALP Low pressure alarm (Serious alarm, requires reset)
AHP High pressure alarm
ASS No water circulation
AOT Ambient temperature alarm
APT Compressor pressure line is too hot

 If there is more than one alarm, it will be shown on the screen in order. To turn
off the alarm sound, press the button. Press the button to hear the alarm sound
again.

16
Yayın Tarihi: 22.06.2023 – UM-004-Rev.00
5. PARAMETER TABLE

 While in the main screen, press and hold the button for 3 seconds to
display PAS the first level of the service parameter menu.
 While it is displayed on the screen, set the previously set service password
(42) value with the or buttons and enter the parameter menü by pressing the
button.
Sıra Group Par. Description Range Unit Default
1 Control SET Water inlet setpoint HET 55/21 °C-°F HET 55
Temperature hysteresis
2 Control HYS 6/2 °C-°F 2
value
Compressor start-up time at 60/ FFT +
3 Compressor CFT Dk 1
first start-up 1
Waiting time between two
4 Compressor CST 10/1 Dk 2
compressors
Waiting time after the
5 Circulation SBT 60/1 Dk 5
circulation pump stops
Circulation pump operating
6 Circulation SCT 60/1 Dk 15
time after reaching setpoint

Circulation pump stop time

7 Circulation SDT 60/1 Dk 3
when the device is stopped

8 Defrost DSS Defrost start temperature -5.0/-20.0 °C-°F 1.5

Time to enter defrost after
9 Defrost DST 60/10 Dk 10
defrost start temperature
10 Defrost DES Defrost finish temperature 70.0/1.0 °C-°F 65.0

11 Defrost DET Defrost finish time 15/1 Dk 2

Fan operating temperature
12 Defrost DFC 65.0/45.0 °C-°F 65.0
when defrosting
Delay time when alarm
13 Alarm AD1 60/1 Sn 10
occurs
Min. Outside temperature
14 Alarm AA1 -5.0/-25.0 °C-°F 0
value
Max. Outside temperature
15 Alarm AAA 50.0/30.0 °C-°F 50.0
value
Compressor pressure line
16 Alarm ACT 100.0/80.0 °C-°F 100.0
max. Temperature value
17 Resistance RES Resistance off/on 0 -1 - 00
18 Control BCP PV mod 3/1 - 1
19 Control BCS PV mod set temperature 75.0/55.0 °C-°F 65
20 Control RES External relay output 0/1 - 0

17
Yayın Tarihi: 22.06.2023 – UM-004-Rev.00
6. TECHNICAL SPECIFICATIONS

Area
Outside temperature °C 5°C – 43°C
Water temperature °C Max. 65°C
Minimum installation space m2 2,5
Heat transfer fluid - Water/propylene glycol
Electrical Parameters
Power supply - 1/N/PE 220-240V/50Hz
Recommended safety - C6
Max. Amperes drawn A 2,5 + (rezistans: 9)
Fan and resistance power consumption W 230 + (rezistans: 2000)
Energy consumption at 20°C kW 0,6
Performance Data
Profile upload - L
Sound decibel dB(A) 60
COP, water heating 15°C - 55°C W/W 3
Heating capacity at 20°C, 15°C - 55°C kW 1,8
Working Factor
Compressor type Rotary
Refrigerant/quantity R134a / 1350gr.
Low pressure Bar 0,3
High pressure Bar 26
Dimensions
Diameter mm 718
Height mm 1958
Weight kg 106,5
Heating Circuit Parameters
Minimum pipe inside diameter mm DN25
Fan outlet flow rate m3/h 550

18
Yayın Tarihi: 22.06.2023 – UM-004-Rev.00
7. MAİNTENANCE

Your VARM ALL 300 is designed to minimize the frequency of system maintenance.

It is not recommended to personally inspect or service any part of the

system. Turn off the machine and disconnect the power before starting
any work Maintenance is important to ensure optimum performance and
extend equipment life!

7.1. Draining and Cleaning the System

Before starting any installation work, the water in the system must be
completely drained. This will prevent damage to the storage tank in case of
vacuum and overpressure in the storage tank.

Your VARM ALL 300 must be emptied, washed and cleaned every 5 years.
 Turn off and isolate the power supply to the electrical element.
 Fit a ½" flexible drain pipe to the cold connection in the tank and place the open
end of the drain pipe where hot water can flow safely from the tank.
 Open the safety valve manually and release excess pressure from the tank.
 Close the cold water line to the tank.

7.2. Drain Valves

The lever on the drain valves must be operated at least once every 6 months. Failure
to do so may cause the tank to malfunction. If water does not drain freely from the
valves, they should be checked and possibly replaced. Drain valves and drain lines
must not be blocked. Some water may drain during each heating cycle.
All safety valves must be replaced every 5 years to ensure the continued life and
operational safety of the system.

7.3. Replacing the Anode Rod

High quality enameled tanks, long tanks, steel tanks are in need of anode rods. These
anode rods should be checked every few years and replaced when they wear out. It is
recommended to replace the anodes at least every 5 years.

19
Yayın Tarihi: 22.06.2023 – UM-004-Rev.00
7.4. Condensate Drain Pipe
Check the pipe regularly for cleaning. Any blockage will result in poor condensate flow
or water pooling on the plastic base of the heat pump.

7.5. Evaporator Cleaning

The evaporator is an integral part of the optimum performance of the device.

The fins on the evaporator are very sharp. Be careful to avoid injury. Do
not damage the fins as this will affect the performance of the unit!

It is recommended to clean the evaporator fins once a year with a soft bristle brush. If
any of the fins are bent, carefully align them using a suitable comb.

7.6. HYdraulic Circuit

Check the watertightness of all connections and pipes for any water leakage.

Any inconveniences that may arise from operations other than

those specified in the manual are not covered by the warranty!

20
Yayın Tarihi: 22.06.2023 – UM-004-Rev.00
 WARRANTY CERTIFICATE
Manufacturer or Importer Company Seller Company
Title: Title ı:
Address: Adress:
Phone: Phone:
Fax: Fax:
Email: Email:
Authorized Signature: Invoice Date and Number:
Stamp of the Company: Delivery Date and Place:
Authorized Signature:
Stamp of the Company:
PRODUCT
Type: Warranty Period:
Trademark: Maximum Repair Time:
Model: Banderole and Serial No:
WARRANTY TERMS

1) The warranty period starts from the date of delivery of the goods and lasts for 2 years. The warranty
certificate may be given in writing on paper or through a permanent data storage device. If requested by the
consumer, it must be given in writing on paper

2) All parts of the goods, including all parts, are covered by the warranty.

3) In the event that it is understood that the goods are defective, the consumer may apply to the consumer
in accordance with Article 11 of the Law No. 6502 on the Protection of Consumers;
a- Return from the contract,
b- Requesting a discount on the sale price,
c- Request repair free of charge,
ç- Requesting the replacement of the sold product with a defect-free equivalent,
may exercise one of its rights.

4) If the consumer chooses the right to free repair from these rights, the seller is obliged to repair
or have the goods repaired without any charge under the name of labor cost, replacement part cost
or any other name. The consumer may also exercise the right to free repair against the manufacturer
or importer. The seller, manufacturer and importer are jointly and severally liable for the consumer's
exercise of this right.

5) If the consumer exercises the right to free repair, the goods;

- Failure again within the warranty period,
- Exceeding the maximum time required for repair,
- In cases where it is determined by the authorized service station, seller, manufacturer or importer with
a report that repair is not possible;
The consumer may request from the seller the return of the goods, the price discount in proportion
to the defect or, if possible, the replacement of the goods with a defect-free equivalent. The seller
cannot refuse the consumer's request. In case this request is not fulfilled, the seller, manufacturer
and importer are jointly and severally liable.

6) Malfunctions arising from the use of the goods contrary to the points in the user manual are not covered
by the warranty.

7) The consumer may apply to the Consumer Arbitration Committee or the Consumer Court in the place
where the consumer has his/her place of residence or where the consumer transaction is made in case of
disputes that may arise regarding the exercise of his/her rights arising from the warranty.

8) If the seller fails to provide this Warranty Certificate, the consumer may apply to the General Directorate
of Consumer Protection and Market Surveillance of the Ministry of Trade.

21
Yayın Tarihi: 22.06.2023 – UM-004-Rev.00
NOTES

22
Yayın Tarihi: 22.06.2023 – UM-004-Rev.00
23
Yayın Tarihi: 22.06.2023 – UM-004-Rev.00