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Instant Download PDF College English and Business Communication 10th Edition Camp Test Bank Full Chapter
Instant Download PDF College English and Business Communication 10th Edition Camp Test Bank Full Chapter
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Chapter 08
1. If you have a general idea of the meaning you want to convey, a thesaurus will give you a
choice of specific words to express it.
True False
2. Dictionary entries use semicolons to indicate the correct places for breaking or dividing
words.
True False
3. By adding the prefix "un" to the term "professional" its synonym can be formed.
True False
4. When adding an ending to a word with more than one syllable, the final consonant in the
base word should be doubled if the vowel sound in the last syllable is long.
True False
True False
8-1
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
6. If more than one man or more than one woman is mentioned in a sentence, place the
pronoun as far as possible from the person to whom you refer.
True False
7. A way to make writing effective is to use "this" to refer to an entire preceding thought.
True False
8. For writing effective sentences, writers can use planned repetition of words to emphasize
important points.
True False
True False
10. To be effective, a written message should have two or more main purposes.
True False
11. One sure way to produce variety in written communication is to use all compound sentences.
True False
12. Before writers begin revising the initial draft of a document, it is advisable for them to put
their writing aside for a few hours or even for a day.
True False
8-2
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
13. Using the you-attitude makes messages less courteous.
True False
True False
15. A sentence reads "There firm holds the maximum market share in the industry." The
typographical error, "there," would be detected by spell-checkers in word processing
programs.
True False
A. consecutive adjective
B. homonym
C. antonym
D. inflectional form
8-3
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
17. Which of the following word groups represents homonyms?
A. Peace, piece
B. Good, bad
C. Angry, annoyed
D. Art, jazz
A. antonyms
B. derivative adjectives
C. pseudo-homonyms
D. participial adjectives
19. By adding the prefix "ir" before the word "relevant," the _____ of the word is formed.
A. antonym
B. synonym
C. pseudo-homonym
D. acronym
20. Which of the following is the correct spelling of the plural form of the common noun
"warranty"?
A. Warrantys
B. Warranties
C. Warrantyies
D. Warrantes
8-4
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
21. Which of the following is NOT a rule to follow when adding an ending to a word?
A. Double the final consonant if the vowel sound in the last syllable of the base word is short.
B. Double the final consonant if the suffix to be added to the base word begins with a vowel.
C. Double the final consonant if the last syllable of the base word is accented.
D. Double the final consonant if the base word ends in "w" or "x."
22. In forming the past tense of the word "plan" you double the final "n" because:
B. it is a multisyllabic word.
23. Which of the following words does not require the doubling of the final consonant when
adding the suffix "ing" to it?
A. Fix
B. Plan
C. Tap
D. Ship
24. When the suffix "ed" is added to the word "mix" the final consonant is not doubled because
the:
8-5
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
25. In which of the following statements is the "which" clause misplaced?
A. Mark predicted that the stock price would increase, which is precisely what happened.
B. Janet is taking a five-month course in accounting, which will help her get a promotion.
C. Further economic crises will depreciate the value of your building, which neither of us
wants.
D. His recent book, which was sold for $18, has pictures of the Royal Palace.
26. Which of the following practices is preferred by writers in order to write effective sentences?
27. Which of the following examples is most effective in the context of the you-attitude conveyed
through word usage?
A. Last year, our production units were run at their optimum capacity.
8-6
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
29. Which of the following statements does NOT have a faulty parallel structure?
C. Clara often talks about the time she was both popular and rich.
30. Which of the following practices will make a paragraph effective for a reader?
D. Keeping the middle paragraph shorter than the first and last paragraphs
31. If a writer wants to provide an example between sentences and between paragraphs, the
most effective transitional phrase to indicate the example would be _____.
C. "in particular"
D. "as a result"
8-7
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
32. A paragraph reads "The rating scale performance appraisal method uses a 10-point or a five-
point scale against which an employee is rated by his superior. This method does not usually
require employee participation. However, the Management by Objectives method to
performance appraisal requires employee participation." In this paragraph, the italicized word
"however" is used as a transitional word to ideally:
A. indicate sequence.
B. show location.
C. compare or contrast.
D. add emphasis.
B. Use of clichés
34. Fred is going through the revised draft of a document to make sure that it is clear, complete,
concise, consistent, correct, and courteous. It can be concluded that Fred is _____ the
document.
A. revising
B. screening
C. editing
D. proofreading
8-8
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McGraw-Hill Education.
35. Which of the following practices makes a message less courteous?
C. Using less traditional fonts such as cursive type fonts and solid capital fonts
36. _____ spelling indicates how a word should be broken into syllables, how each syllable should
be pronounced, and which syllable or syllables should be accented.
________________________________________
37. _____ are words that look or sound alike but have different meanings.
________________________________________
38. While denotation refers to the dictionary meaning of a word, _____ is the meaning readers
associate with the word based on their experiences and emotions.
________________________________________
39. A(n) _____ is a word that means exactly the opposite of another word.
________________________________________
8-9
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McGraw-Hill Education.
40. A who-did-what violation is sometimes called a(n) _____.
________________________________________
41. _____ is that property of a transitive verb that shows whether the subject acts or is acted
upon.
________________________________________
42. Any verb phrase composed of a past participle with a being-verb helper is in the _____ voice.
________________________________________
43. Words such as "after," "below," and "more important" used by writers to provide connections
between sentences and between paragraphs are known as _____ words and phrases.
________________________________________
44. _____ refers to the general effect a piece of writing creates, which could be formal or
informal, serious or humorous, positive or negative.
________________________________________
45. _____ is defined as the process of checking a revised draft to make sure it meets the criteria
of the six Cs of communication.
________________________________________
Essay Questions
8-10
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McGraw-Hill Education.
46. Describe synonyms, homonyms, pseudo-homonyms, and antonyms and illustrate with the
help of examples.
47. Discuss the words or phrases a writer must avoid in order to build goodwill.
48. Discuss the principles behind doubling a final consonant before adding an ending to a word?
8-11
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McGraw-Hill Education.
49. With the help of examples explain a few common confusing pronoun references made by
writers.
50. Writing effective sentences requires using the correct words. Elaborate on this statement.
51. Differentiate active voice from passive voice with the help of examples. Which voice often
makes writing more effective?
8-12
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McGraw-Hill Education.
52. Discuss any five areas in a sentence where the structural balance can get affected.
54. Why is proofreading one's own writing usually considered more difficult than proofreading the
work of others?
8-13
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McGraw-Hill Education.
55. Describe the six Cs of editing.
8-14
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McGraw-Hill Education.
Chapter 08 Sharpening Writing Skills Answer Key
1. If you have a general idea of the meaning you want to convey, a thesaurus will give you a
choice of specific words to express it.
TRUE
If you have a general idea of the meaning you want to convey, the thesaurus will give you a
choice of specific words to express it. Look up the general idea, then choose the word or
expression that best fits your meaning.
AACSB: Communication
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 08-01 Use a dictionary and a thesaurus to select the correct word.
Level of Difficulty: 1 Easy
Topic: The Thesaurus
2. Dictionary entries use semicolons to indicate the correct places for breaking or dividing
words.
FALSE
Dictionary entries use centered dots to indicate the correct places for breaking or dividing
words.
AACSB: Communication
Accessibility: Keyboard Navigation
Blooms: Remember
8-15
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
Learning Objective: 08-01 Use a dictionary and a thesaurus to select the correct word.
Level of Difficulty: 1 Easy
Topic: The Dictionary
3. By adding the prefix "un" to the term "professional" its synonym can be formed.
FALSE
Antonyms can be formed by adding the prefixes "il," "in," "ir," "non," and "un" before a
word.
AACSB: Communication
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 08-01 Use a dictionary and a thesaurus to select the correct word.
Level of Difficulty: 2 Medium
Topic: Using Creativity to Achieve Variety
4. When adding an ending to a word with more than one syllable, the final consonant in the
base word should be doubled if the vowel sound in the last syllable is long.
FALSE
When adding an ending to a word with more than one syllable, double the final consonant
if the last syllable of the base word is accented, if the vowel sound in the last syllable is
short, and if the suffix to be added begins with a vowel.
AACSB: Communication
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 08-02 Use spelling rules to improve your spelling.
Level of Difficulty: 2 Medium
Topic: Guides to Correct Spelling
8-16
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
5. Each pronoun borrows its meaning from a noun.
TRUE
Each pronoun borrows its meaning from a noun. A pronoun is a word used in place of a
noun.
AACSB: Communication
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 08-03 Recognize and correct errors in thought units.
Level of Difficulty: 1 Easy
Topic: Confusing Pronoun References
6. If more than one man or more than one woman is mentioned in a sentence, place the
pronoun as far as possible from the person to whom you refer.
FALSE
If more than one man or more than one woman is mentioned in a sentence, place the
pronoun as near as possible to the person to whom you refer. When you use the pronoun
"he" or "she," you must make certain that the antecedent—the noun to which the pronoun
refers—is clear.
AACSB: Communication
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 08-03 Recognize and correct errors in thought units.
Level of Difficulty: 1 Easy
Topic: Confusing Pronoun References
8-17
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
7. A way to make writing effective is to use "this" to refer to an entire preceding thought.
FALSE
A common writing fault is the use of "this" to refer to an entire preceding thought. Inexact
use of "this" can detract from the point the writer is trying to make.
AACSB: Communication
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 08-03 Recognize and correct errors in thought units.
Level of Difficulty: 1 Easy
Topic: Correcting this Faults
8. For writing effective sentences, writers can use planned repetition of words to emphasize
important points.
TRUE
Although careless repetition of words shows a lack of imagination, planned repetition can
sometimes strikingly emphasize an important idea. Repetition is most often used in
advertisements where the major goal is to make readers remember the name and purpose
of the product.
AACSB: Communication
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 08-04 Write effective sentences and paragraphs.
Level of Difficulty: 1 Easy
Topic: Word Usage
8-18
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
9. Planned repetition of words is best avoided in advertisements.
FALSE
Planned repetition of words is most often used in advertisements where the major goal is
to make readers remember the name and purpose of the product. Sometimes the goal is
accomplished by simple repetition of the name.
AACSB: Communication
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 08-04 Write effective sentences and paragraphs.
Level of Difficulty: 1 Easy
Topic: Word Usage
10. To be effective, a written message should have two or more main purposes.
FALSE
To be effective, a written message should have one purpose. Two or more main purposes
within a message can cause confusion or can make one idea seem more or less important
than another.
AACSB: Communication
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 08-05 Revise; edit; and proofread documents.
Level of Difficulty: 1 Easy
Topic: One Purpose, One Idea, One Thought
8-19
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McGraw-Hill Education.
11. One sure way to produce variety in written communication is to use all compound
sentences.
FALSE
One sure way to produce a dull communication is to use only simple sentences, all
compound sentences, or one with all complex sentences. Your goal should be to vary the
sentence structure of a message.
AACSB: Communication
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 08-05 Revise; edit; and proofread documents.
Level of Difficulty: 1 Easy
Topic: Sentence Control
12. Before writers begin revising the initial draft of a document, it is advisable for them to put
their writing aside for a few hours or even for a day.
TRUE
When you revise the initial draft of your document, you have to stand back from your work
and read it with fresh eyes in order to improve the writing. To do that, you need to allow
some time to put your writing aside for a few hours or even for a day.
AACSB: Communication
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 08-05 Revise; edit; and proofread documents.
Level of Difficulty: 1 Easy
Topic: What is Revising?
8-20
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McGraw-Hill Education.
13. Using the you-attitude makes messages less courteous.
FALSE
The you-attitude makes a message reader-centered. Courtesy means that the document is
pleasing to the eye, reader-centered, and positive.
AACSB: Communication
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 08-05 Revise; edit; and proofread documents.
Level of Difficulty: 1 Easy
Topic: The Six Cs of Editing
TRUE
Ideally, proofreading is a team effort. Both the typist and the writer should carefully
proofread each document. The final responsibility, however, definitely rests with the
writer.
AACSB: Communication
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 08-05 Revise; edit; and proofread documents.
Level of Difficulty: 1 Easy
Topic: What is Proofreading?
8-21
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McGraw-Hill Education.
15. A sentence reads "There firm holds the maximum market share in the industry." The
typographical error, "there," would be detected by spell-checkers in word processing
programs.
FALSE
A. consecutive adjective
B. homonym
C. antonym
D. inflectional form
"Does" is an inflectional form of "do." Inflectional forms are forms of a word that show
tense, number, and other meanings.
AACSB: Communication
Accessibility: Keyboard Navigation
Blooms: Apply
8-22
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
Learning Objective: 08-01 Use a dictionary and a thesaurus to select the correct word.
Level of Difficulty: 2 Medium
Topic: The Dictionary
A. Peace, piece
B. Good, bad
C. Angry, annoyed
D. Art, jazz
The word group that represents homonyms is "peace, piece." Homonyms are words that
look or sound alike but have different meanings.
AACSB: Communication
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 08-01 Use a dictionary and a thesaurus to select the correct word.
Level of Difficulty: 2 Medium
Topic: The Correct Word
A. antonyms
B. derivative adjectives
C. pseudo-homonyms
D. participial adjectives
The words "accept" and "except" are pseudo-homonyms. Pseudo-homonyms are words
that sound somewhat alike but have different meanings. When pronounced correctly,
these words do not sound exactly alike.
AACSB: Communication
8-23
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McGraw-Hill Education.
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 08-01 Use a dictionary and a thesaurus to select the correct word.
Level of Difficulty: 1 Easy
Topic: The Correct Word
19. By adding the prefix "ir" before the word "relevant," the _____ of the word is formed.
A. antonym
B. synonym
C. pseudo-homonym
D. acronym
By adding the prefix "ir" before the word "relevant," the antonym of the word is formed. An
antonym is a word that means exactly the opposite of another word. Antonyms can be
formed by adding the prefixes "il," "in," "ir," "non," and "un" before a word.
AACSB: Communication
Accessibility: Keyboard Navigation
Blooms: Apply
Learning Objective: 08-01 Use a dictionary and a thesaurus to select the correct word.
Level of Difficulty: 2 Medium
Topic: Using Creativity to Achieve Variety
8-24
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
20. Which of the following is the correct spelling of the plural form of the common noun
"warranty"?
A. Warrantys
B. Warranties
C. Warrantyies
D. Warrantes
"Warranties" is the correct spelling of the plural form of the common noun "warranty." The
spelling of plurals of some common nouns that end in "y" depends on whether the "y" is
preceded by a consonant or a vowel. If "y" is preceded by a consonant, change "y" to "i"
and add "es."
AACSB: Communication
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 08-02 Use spelling rules to improve your spelling.
Level of Difficulty: 1 Easy
Topic: Guides to Correct Spelling
8-25
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
21. Which of the following is NOT a rule to follow when adding an ending to a word?
A. Double the final consonant if the vowel sound in the last syllable of the base word is
short.
B. Double the final consonant if the suffix to be added to the base word begins with a
vowel.
C. Double the final consonant if the last syllable of the base word is accented.
D. Double the final consonant if the base word ends in "w" or "x."
Double the final consonant if the base word ends in "w" or "x" is not a rule to follow when
adding an ending to a word. Knowing when to double a final consonant before adding an
ending to a word is a matter of distinguishing between vowel sounds.
AACSB: Communication
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 08-02 Use spelling rules to improve your spelling.
Level of Difficulty: 1 Easy
Topic: Guides to Correct Spelling
22. In forming the past tense of the word "plan" you double the final "n" because:
B. it is a multisyllabic word.
In forming the past tense of the word "plan" you double the final "n" (planned) because it
contains a short "a" sound. If the vowel sound is long, do not double; if the vowel sound is
short, double the final consonant.
AACSB: Communication
8-26
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 08-02 Use spelling rules to improve your spelling.
Level of Difficulty: 2 Medium
Topic: Guides to Correct Spelling
23. Which of the following words does not require the doubling of the final consonant when
adding the suffix "ing" to it?
A. Fix
B. Plan
C. Tap
D. Ship
The word "fix" does not require the final consonant when adding "ing" to it. Do not double
the final consonant of words ending in "w" or "x"
AACSB: Communication
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 08-02 Use spelling rules to improve your spelling.
Level of Difficulty: 1 Easy
Topic: Guides to Correct Spelling
8-27
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McGraw-Hill Education.
24. When the suffix "ed" is added to the word "mix" the final consonant is not doubled
because the:
When the suffix "ed" is added to the word "mix" the final consonant is not doubled
because the word ends with an "x." Knowing when to double a final consonant before
adding an ending to a word is a matter of distinguishing between vowel sounds.
AACSB: Communication
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 08-02 Use spelling rules to improve your spelling.
Level of Difficulty: 2 Medium
Topic: Guides to Correct Spelling
8-28
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
25. In which of the following statements is the "which" clause misplaced?
A. Mark predicted that the stock price would increase, which is precisely what happened.
B. Janet is taking a five-month course in accounting, which will help her get a promotion.
C. Further economic crises will depreciate the value of your building, which neither of us
wants.
D. His recent book, which was sold for $18, has pictures of the Royal Palace.
The "which" clause is misplaced in the statement "Further economic crises will depreciate
the value of your building, which neither of us wants." The statement can be corrected by
writing "Further economic crises will depreciate the value of your building, and we do not
want that."
AACSB: Communication
Accessibility: Keyboard Navigation
Blooms: Apply
Learning Objective: 08-03 Recognize and correct errors in thought units.
Level of Difficulty: 2 Medium
Topic: Ambiguous which Clauses
26. Which of the following practices is preferred by writers in order to write effective
sentences?
AACSB: Communication
8-29
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 08-04 Write effective sentences and paragraphs.
Level of Difficulty: 1 Easy
Topic: Word Usage
27. Which of the following examples is most effective in the context of the you-attitude
conveyed through word usage?
"You can give me your response by Friday evening" is the most effective sentence in the
context of the you-attitude conveyed through word usage. Sentences that use the you-
attitude emphasize the reader instead of the writer. By focusing on the reader, you are
more likely to gain his or her acceptance or cooperation. Also, using a negative word with
"you" can result in a negative sentence.
AACSB: Communication
Accessibility: Keyboard Navigation
Blooms: Apply
Learning Objective: 08-04 Write effective sentences and paragraphs.
Level of Difficulty: 2 Medium
Topic: Word Usage
8-30
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McGraw-Hill Education.
28. Which of the following sentences uses the active voice?
A. Last year, our production units were run at their optimum capacity.
The sentence "The company improved the product to increase its market share" employs
the active voice. The active voice expresses thoughts in a stronger, livelier, and more
direct way than does the passive voice.
AACSB: Communication
Accessibility: Keyboard Navigation
Blooms: Apply
Learning Objective: 08-04 Write effective sentences and paragraphs.
Level of Difficulty: 2 Medium
Topic: Active Versus Passive Voice
29. Which of the following statements does NOT have a faulty parallel structure?
C. Clara often talks about the time she was both popular and rich.
The statement "Rico always has done and always will do a great job" does not have a
faulty parallel structure. Structural balance demands that whenever the parts of verbs in
compound constructions are not exactly alike in form, no verb part should be omitted.
AACSB: Communication
Accessibility: Keyboard Navigation
Blooms: Apply
Learning Objective: 08-04 Write effective sentences and paragraphs.
8-31
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McGraw-Hill Education.
Level of Difficulty: 2 Medium
Topic: Parallel Structure
30. Which of the following practices will make a paragraph effective for a reader?
D. Keeping the middle paragraph shorter than the first and last paragraphs
Using transitional words and phrases between sentences in a paragraph will make the
paragraph effective for a reader. To provide connections between sentences and between
paragraphs, writers use transitional words and phrases. Skillful use of transitional words
and phrases can move the reader through the communication—from one idea to another—
without a break in continuity that could detract from the message.
AACSB: Communication
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 08-05 Revise; edit; and proofread documents.
Level of Difficulty: 1 Easy
Topic: One Purpose, One Idea, One Thought
8-32
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McGraw-Hill Education.
31. If a writer wants to provide an example between sentences and between paragraphs, the
most effective transitional phrase to indicate the example would be _____.
C. "in particular"
D. "as a result"
The transitional phrase "in particular" is used to provide examples. Transitional words and
phrases are used to show how items, ideas, or events between sentences and between
paragraphs are related to one another.
AACSB: Communication
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 08-05 Revise; edit; and proofread documents.
Level of Difficulty: 2 Medium
Topic: One Purpose, One Idea, One Thought
8-33
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McGraw-Hill Education.
32. A paragraph reads "The rating scale performance appraisal method uses a 10-point or a
five-point scale against which an employee is rated by his superior. This method does not
usually require employee participation. However, the Management by Objectives method
to performance appraisal requires employee participation." In this paragraph, the italicized
word "however" is used as a transitional word to ideally:
A. indicate sequence.
B. show location.
C. compare or contrast.
D. add emphasis.
In the paragraph, the italicized word "however" is used as a transitional word to ideally
compare or contrast. Transitional words and phrases are used to show how items, ideas,
or events between sentences and between paragraphs are related to one another.
AACSB: Communication
Accessibility: Keyboard Navigation
Blooms: Apply
Learning Objective: 08-05 Revise; edit; and proofread documents.
Level of Difficulty: 3 Hard
Topic: One Purpose, One Idea, One Thought
8-34
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McGraw-Hill Education.
33. Which of the following practices hampers the clarity of a message?
B. Use of clichés
The use of clichés hampers the clarity of a message. Good business writers use simple
words and proper English. They also have to make every effort to avoid clichés.
AACSB: Communication
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 08-05 Revise; edit; and proofread documents.
Level of Difficulty: 1 Easy
Topic: Words to Avoid
34. Fred is going through the revised draft of a document to make sure that it is clear,
complete, concise, consistent, correct, and courteous. It can be concluded that Fred is
_____ the document.
A. revising
B. screening
C. editing
D. proofreading
It can be concluded that Fred is editing the document. Editing is the process of checking a
revised draft to make sure it meets the criteria of the six Cs of communication. That is,
writers make sure the document is clear, complete, concise, consistent, correct, and
courteous.
AACSB: Communication
8-35
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
Accessibility: Keyboard Navigation
Blooms: Apply
Learning Objective: 08-05 Revise; edit; and proofread documents.
Level of Difficulty: 2 Medium
Topic: What is Editing?
C. Using less traditional fonts such as cursive type fonts and solid capital fonts
Using less traditional fonts such as cursive type fonts and solid capital fonts makes a
message less courteous. To ensure that the message appears courteous, writers should
select fonts that are easy to read. Cursive type fonts and solid capital fonts are more
difficult to read than the more traditional fonts in both upper and lowercase letters.
AACSB: Communication
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 08-05 Revise; edit; and proofread documents.
Level of Difficulty: 1 Easy
Topic: The Six Cs of Editing
8-36
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McGraw-Hill Education.
36. _____ spelling indicates how a word should be broken into syllables, how each syllable
should be pronounced, and which syllable or syllables should be accented.
Phonetic
Phonetic spelling indicates how the word should be broken into syllables, how each
syllable should be pronounced, and which syllable or syllables should be accented.
Immediately after the regular spelling of a word, the dictionary shows the word's phonetic
spelling.
AACSB: Communication
Blooms: Remember
Learning Objective: 08-01 Use a dictionary and a thesaurus to select the correct word.
Level of Difficulty: 1 Easy
Topic: The Dictionary
37. _____ are words that look or sound alike but have different meanings.
Homonyms
Homonyms are words that look or sound alike but have different meanings. Choosing an
incorrect word, although it may sound or even look correct, is one of the most frequently
committed errors in word usage.
AACSB: Communication
Blooms: Remember
Learning Objective: 08-01 Use a dictionary and a thesaurus to select the correct word.
Level of Difficulty: 1 Easy
Topic: The Correct Word
8-37
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
38. While denotation refers to the dictionary meaning of a word, _____ is the meaning readers
associate with the word based on their experiences and emotions.
connotation
The dictionary meaning of a word, the denotation, is often different from its connotation,
which is the meaning readers associate with the word based on their experiences and
emotions.
AACSB: Communication
Blooms: Remember
Learning Objective: 08-01 Use a dictionary and a thesaurus to select the correct word.
Level of Difficulty: 1 Easy
Topic: Words with Varying Connotations
39. A(n) _____ is a word that means exactly the opposite of another word.
antonym
An antonym is a word that means exactly the opposite of another word. Skill in the use of
antonyms opens up broad possibilities to the writer.
AACSB: Communication
Blooms: Remember
Learning Objective: 08-01 Use a dictionary and a thesaurus to select the correct word.
Level of Difficulty: 1 Easy
Topic: Using Creativity to Achieve Variety
8-38
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
40. A who-did-what violation is sometimes called a(n) _____.
dangling modifier
AACSB: Communication
Blooms: Remember
Learning Objective: 08-03 Recognize and correct errors in thought units.
Level of Difficulty: 1 Easy
Topic: Who did What?
41. _____ is that property of a transitive verb that shows whether the subject acts or is acted
upon.
Voice
Voice is that property of a transitive verb that shows whether the subject acts or is acted
upon. In the active voice, the subject is the doer of an action; in the passive voice, the
subject is acted upon.
AACSB: Communication
Blooms: Remember
Learning Objective: 08-04 Write effective sentences and paragraphs.
Level of Difficulty: 1 Easy
Topic: Active Versus Passive Voice
8-39
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McGraw-Hill Education.
42. Any verb phrase composed of a past participle with a being-verb helper is in the _____
voice.
passive
Any verb phrase composed of a past participle with a "being" verb helper is in the passive
voice. In the passive voice, the subject is acted upon.
AACSB: Communication
Blooms: Remember
Learning Objective: 08-04 Write effective sentences and paragraphs.
Level of Difficulty: 1 Easy
Topic: Active Versus Passive Voice
43. Words such as "after," "below," and "more important" used by writers to provide
connections between sentences and between paragraphs are known as _____ words and
phrases.
transitional
Words such as "after," "below," and "more important" used by writers to provide
connections between sentences and between paragraphs are known as transitional words
and phrases. Skillful use of transitional words and phrases can move the reader through
the communication—from one idea to another—without a break in continuity that could
detract from the message.
AACSB: Communication
Blooms: Remember
Learning Objective: 08-05 Revise; edit; and proofread documents.
Level of Difficulty: 1 Easy
Topic: One Purpose, One Idea, One Thought
8-40
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McGraw-Hill Education.
44. _____ refers to the general effect a piece of writing creates, which could be formal or
informal, serious or humorous, positive or negative.
Tone
Tone usually refers to the general effect a piece of writing creates. Although seldom
stated directly, the reader infers tone through the author's choice of words and other
elements of style.
AACSB: Communication
Blooms: Remember
Learning Objective: 08-05 Revise; edit; and proofread documents.
Level of Difficulty: 1 Easy
Topic: What is Revising?
45. _____ is defined as the process of checking a revised draft to make sure it meets the
criteria of the six Cs of communication.
Editing
Editing is the process of checking a revised draft to make sure it meets the criteria of the
six Cs of communication. That is, writers make sure the document is clear, complete,
concise, consistent, correct, and courteous.
AACSB: Communication
Blooms: Remember
Learning Objective: 08-05 Revise; edit; and proofread documents.
Level of Difficulty: 1 Easy
Topic: What is Editing?
Essay Questions
8-41
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
46. Describe synonyms, homonyms, pseudo-homonyms, and antonyms and illustrate with the
help of examples.
AACSB: Communication
Blooms: Understand
Learning Objective: 08-01 Use a dictionary and a thesaurus to select the correct word.
Level of Difficulty: 2 Medium
Topic: The Correct Word
Topic: The Dictionary
8-42
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
47. Discuss the words or phrases a writer must avoid in order to build goodwill.
Building a successful business or career requires building goodwill. Because words play a
vital part in establishing goodwill, a skilled communicator chooses words or phrases that
the reader and listener can both understand and appreciate. In general, this means
choosing positive rather than negative terms, presenting information directly and without
repetition, and using fresh and current expressions rather than outdated and overused
ones.
Words result in negative responses when the reader feels blamed or accused. Most expert
business writers consider "failed," "careless," "delay," and "inexcusable" to be negative
words, regardless of how the words are used, and they recommend avoiding these words.
Actually, such words are unpleasant primarily when they are accompanied by "you" (you
failed) or "your" (your delay).
Words that are repetitious are a waste of the reader's time. Such words clutter the
message and can distract, delay understanding, and reduce emotional impact. The
italicized words in the expressions "adequate enough," "both alike," and "past experience"
are unnecessary and should, therefore, be omitted.
Words that are out of date suggest that the writer is behind the times. For example,
"esteemed, kindly," and "via" are out-of-date words that must be avoided.
Replacing overused words with more exact and colorful terms can make your writing lively
and interesting. The adjective "good" is overused and weak: a "good" maneuver, a "good"
negotiator, a "good" speech, a "good" worker. Instead, for greater interest, say a "clever,"
"smart," or "skillful" maneuver; a "patient," "forceful," or "crafty" negotiator; an "eloquent,"
"informative," or "engrossing" speech; a "qualified," "intelligent," or "competent" applicant.
Clichés are overworked expressions such as "crystal clear," "needs no introduction," and
"at a loss for words" that lost their strength long ago. The use of clichés exposes a lack of
imagination—the tendency to repeat the familiar, even when the familiar is not worth
repeating. Clichés waste time, obscure ideas, and bore readers and listeners.
AACSB: Communication
Blooms: Understand
Learning Objective: 08-01 Use a dictionary and a thesaurus to select the correct word.
8-43
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McGraw-Hill Education.
Level of Difficulty: 2 Medium
Topic: Words to Avoid
48. Discuss the principles behind doubling a final consonant before adding an ending to a
word?
Knowing when to double a final consonant before adding an ending to a word is a matter
of distinguishing between vowel sounds.
Words of One Syllable: If you can hear the difference between long and short vowel
sounds, you can tell whether or not to double the final consonant of a one-syllable word. If
the vowel sound is long, do not double; if the vowel sound is short, double the final
consonant. Exception: Do not double the final consonant of words ending in "w" (saw) or
"x" (fix).
Words of More Than One Syllable: The only rule needed is: Double the final consonant if
the last syllable of the base word is accented, if the vowel sound in the last syllable is
short, and if the suffix to be added begins with a vowel. However, there are exceptions
such as "formatting," "handicapped," and "programmed."
AACSB: Communication
Blooms: Understand
Learning Objective: 08-02 Use spelling rules to improve your spelling.
Level of Difficulty: 2 Medium
Topic: Guides to Correct Spelling
8-44
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
49. With the help of examples explain a few common confusing pronoun references made by
writers.
a) Confusing "He" or "She": When you use the pronoun "he" or "she," you must make
certain that the antecedent—the noun to which the pronoun refers—is clear. If more than
one man or more than one woman is mentioned in the sentence, place the pronoun as
near as possible to the person to whom you refer. For example, "Ms. Reynolds asked
Adena to write a report immediately after she returned from the regional sales meeting."
The "she" in this sentence can refer to Adena or to Ms. Reynolds? If the reference is to
Ms. Reynolds, the sentence should be revised to "Immediately after she returned from the
regional sales meeting, Ms. Reynolds asked Adena to write a report." If the reference is to
Adena, the sentence should be revised to "Immediately after Adena returned from the
regional sales meeting, Ms. Reynolds asked her to write a report."
b) Confusing "It": Using the pronoun "it" to refer to something that is not immediately clear
is a common mistake. For example, "I will place the spoon next to the bowl, and when I
nod my head, pass it." The word "it" must be replaced by the noun to which it should refer.
The correct way to write this sentence would be "I will place the spoon next to the bowl,
and when I nod my head, pass the spoon."
c) Other Confusing Pronoun References: Speakers who are uncertain of their sources
frequently use the vague "they say" as a reference. In written communication, references
must be definite and exact. For example, "They say that the joint venture between FedEx
and the U.S. Postal Service will be launched early next year." To be more precise, a writer
should replace the vague "they say" with a more exact reference.
AACSB: Communication
8-45
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
Blooms: Understand
Learning Objective: 08-03 Recognize and correct errors in thought units.
Level of Difficulty: 2 Medium
Topic: Confusing Pronoun References
50. Writing effective sentences requires using the correct words. Elaborate on this statement.
a) Use the you-attitude and positive words: Sentences that use the you-attitude
emphasize the reader instead of the writer. By focusing on the reader, you are more likely
to gain his or her acceptance or cooperation. One way to achieve the you-attitude in
business writing is to use "you" with positive words. Such words create a receptive,
pleasant impression in the mind of a reader. Using a negative word with "you" can result in
a negative sentence.
b) Use planned repetition of words: Although careless repetition of words shows a lack of
imagination, planned repetition can sometimes strikingly emphasize an important idea.
Repetition is most often used in advertisements where the major goal is to make readers
remember the name and purpose of the product. Sometimes the goal is accomplished by
simple repetition of the name. Clever writers manage to vary the order of the repeated
words to prevent monotony.
c) Use pleasant-sounding words: Excessive repetition of certain vowel or consonant
sounds can create tongue twisters that detract from the message. Repetitious sounds can
cause problems other than becoming tongue twisters. Avoid using words with unpleasant
sounds, and do not attempt to write business letters that sound musical or poetic. A
business document should be courteous and concise. For the greatest effect, concentrate
on that function.
AACSB: Communication
Blooms: Understand
8-46
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
Learning Objective: 08-04 Write effective sentences and paragraphs.
Level of Difficulty: 2 Medium
Topic: Word Usage
51. Differentiate active voice from passive voice with the help of examples. Which voice often
makes writing more effective?
Voice is that property of a transitive verb that shows whether the subject acts or is acted
upon. In the active voice, the subject is the doer of an action; in the passive voice, the
subject is acted upon. Any verb phrase composed of a past participle with a "being" verb
helper is in the passive voice: "will be shipped," "has been sent," "was done," "is frozen."
For example, the sentence "A program upgrade was sent to us by the company" is in
passive voice. The sentence "The company sent us a program upgrade" is in active voice.
The active voice expresses thoughts in a stronger, livelier way than does the passive voice,
which often makes writing more effective. Active voice also expresses thoughts in a direct
way. Hence, the passive voice has its uses in business writing, usually to soften the
impact of negative news.
AACSB: Communication
Blooms: Understand
Learning Objective: 08-04 Write effective sentences and paragraphs.
Level of Difficulty: 2 Medium
Topic: Active Versus Passive Voice
8-47
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McGraw-Hill Education.
52. Discuss any five areas in a sentence where the structural balance can get affected.
a) Balance Comparisons: Comparisons are balanced only if they are complete. They can
be complete only if they include all the necessary words. The omission of one necessary
word can throw a comparison out of balance.
b) Balance Modifiers: Omission of single-word modifiers can destroy the balance of a
sentence in several ways. Such an omission can produce an illogical message.
c) Balance Prepositions: The omission of a preposition can also throw a sentence off
balance. Usage requires that some words be followed by specific prepositions. When two
prepositional constructions have the same object, use the preposition that is correct for
each construction.
d) Balance Verbs: Structural balance demands that whenever the parts of verbs in
compound constructions are not exactly alike in form, no verb part should be omitted.
c) Balance Conjunctions: In speech, subordinating conjunctions, particularly "that" and
"when," can often be omitted without causing any confusion. In writing, however, such
omissions may destroy the balance of the thought units of a sentence and confuse the
reader.
d) Balance Clauses: Another mark of writing distinction is to avoid incomplete, or elliptical,
clauses.
e) Balance Lists: The elements of a list should be parallel to each other.
AACSB: Communication
Blooms: Understand
Learning Objective: 08-04 Write effective sentences and paragraphs.
Level of Difficulty: 2 Medium
Topic: Parallel Structure
8-48
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McGraw-Hill Education.
53. List the basic guidelines for creating paragraph control.
a) Keep the first and last paragraphs short, usually two to five lines each.
b) Keep middle paragraphs an average of four to eight lines in length, and make them
longer than the first and last paragraphs.
c) Combine several short paragraphs to avoid a choppy appearance.
d) Avoid writing several long paragraphs.
e) Avoid a top-heavy appearance (beginning paragraphs too long); avoid a bottom-heavy
appearance (ending paragraphs too long).
f) Use an odd number of paragraphs. Three paragraphs look better than two, and five
paragraphs look better than four.
8-49
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McGraw-Hill Education.
AACSB: Communication
Blooms: Understand
Learning Objective: 08-05 Revise; edit; and proofread documents.
Level of Difficulty: 2 Medium
Topic: One Purpose, One Idea, One Thought
54. Why is proofreading one's own writing usually considered more difficult than proofreading
the work of others?
Proofreading one's own writing is considered more difficult than proofreading the work of
others for two reasons. First, writers may tend to be overconfident, believing that they
corrected all errors during keyboarding process. Second, writers may be overly familiar
with the document, which may cause them to read what they intended to type instead of
reading what they actually typed.
AACSB: Communication
Blooms: Remember
Learning Objective: 08-05 Revise; edit; and proofread documents.
Level of Difficulty: 1 Easy
Topic: What is Proofreading?
8-50
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McGraw-Hill Education.
55. Describe the six Cs of editing.
Editing a document to follow the six Cs of communication ensures that your message is
straightforward and uses the you-attitude. The six Cs are:
Clear: Business communications are written to get action—not to entertain or increase the
vocabulary of the reader. Good business writers use simple words and proper English.
They also make every effort to avoid clichés. Using transitional words and phrases
contributes to clarity.
Complete: A complete message includes all necessary information. Because the writer is
so familiar with the message, omitted details are not always obvious to the writer.
Concise: Needless repetition of words decreases the effectiveness of your message
because the reader must wade through a lot of words to get just a little information. To
make your writing concise, include only necessary words and avoid repeating the same
words several times in a message.
Consistent: Business messages should be consistent in fact, treatment, and sequence. A
message is consistent in fact if it does not contradict itself, an established fact, or a
source document. Treating similar items the same way results in consistency in treatment.
Correct: Accuracy in content, typing, and mechanics (capitalization, grammar, spelling,
punctuation, and so on) makes the message more effective.
Courteous: Courtesy means that the document is pleasing to the eye, reader-centered,
and positive.
AACSB: Communication
Blooms: Remember
Learning Objective: 08-05 Revise; edit; and proofread documents.
Level of Difficulty: 1 Easy
Topic: The Six Cs of Editing
8-51
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Another random document with
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know of in the least, that we are infringing upon them, and the
difficulty is to get at any knowledge. We may be now
infringing, and may have been infringing for years, and a
person may have been watching us all the time, and when he
thinks that we have made a sufficient number he may come
down upon us, and there is no record. A very large number of
Patents are now taken out for what is termed a combination of
known things, and known things for the same purpose, and
the descriptions of those Patents are generally so bad that it
is impossible to tell the parts that are actually patented; in
matters of that kind it has become a very serious question as
to conducting a large business.”
Mr. Grove says it is natural that people should yield to the holder
of the Patent, for, if
“I had at one time great doubts about it, but things have
arrived at a dead lock. The Courts now really cannot try these
cases. We have at these very sittings three Patent cases
made remanets because they cannot be tried; they interfere
too much with other business. We have at this moment going
on a Patent trial which is now in its fourth day. We have had
within, I think, a week another trial of a Patent, which lasted
seven, and a third which lasted five days. During the time that
these Patent cases have been going on there have been
heavy Patent arbitrations going on, two of which I can speak
to myself; one, I think, lasted seventeen days, and the other,
which involved a very simple issue, lasted six or seven days.
Those arbitrations went on contemporaneously, and the
cases were obliged to be tried by arbitration because the
Courts could not try them; it would have occupied too much
public time. While these cases have been going on several
Patent cases have been also ready for argument in banco,
and one has been postponed.”
“Is it not the case that such possessor could refuse you a
licence, and so prevent you from making the improvements
altogether?—Certainly he could.”
So Mr. Newton:—
“As the sailor with his pockets full is a prey to the crimps, so
is a ship-contractor a prey to Patent-mongers—patent
windlasses, patent reefing apparatus, patent blocks, patent
rudders, patent chain-lifters, patent capstans, patent steering
gear, patent boat-lowering apparatus, patent paints, and
numberless others, all attempting to hook on to the poor
contractor. This would be no grievance, were we not aware
that most of them are patent humbugs.”