Warm Greetings from BeSS Mansion Hotel Surabaya,,!!!

Thank you for your interest to BeSS Mansion Hotel Surabaya

The following special Rate is designed in reference to your potential business commitment in year
2024 :
ROOM TYPE CORPORATE RATE PUBLISH RATE

Superior IDR 658,000 nett IDR 900,000 nett

Deluxe IDR 728,000 nett IDR 1,000,000 nett
Sky Deluxe IDR 758,000 nett IDR 1,300,000 nett
Executive Club IDR 858,000 nett IDR 1,600,000 nett
Suite IDR 1,500,000 nett IDR 2,500,000 nett
The above rates INCLUSIVE of:
• Welcome Drink upon arrival
• Buffet breakfast 2 (two) persons at Gardenia Restaurant
• Free Wi-Fi in all guest rooms
• Free access to Swimming Pool
• Free minibar in the room
• Tea & Coffee maker facilities in the room
• Personal Safety Box in the room
• 21% government tax and service charge
• Surcharge additional 250,000 nett/room/night during Festive Season (25 December-31 December
2024 End Hari Raya) will be applied
Extra Bed including breakfast for 1 (one) person IDR 400,000 nett
Additional Breakfast Per Person IDR 125,000 nett

MEETING PACKAGE
Half day (1x Coffee Break & 1x Lunch/ Dinner) IDR 400,000 nett
Full day (2x Coffee Break & 1x Lunch/Dinner) IDR 500,000 nett
Whole day (2x Coffee Break, 1x Lunch, & 1x Dinner) IDR 600,000 nett
Full board Twin Share IDR 1.000.000 nett
Full board Single Occupancy IDR 1.250.000 nett
This Package Inclusive Of:
• Room Breakfast (Fullboard only)
• Meeting Venue
• Screen & LCD Projector
• Standard Sound System
• Flipchart
• Free Flow Mineral Water
• Meeting Kits
• Candies

BESS MANSION HOTEL

Jalan Raya Jemursari 15A, Surabaya 60237
East Java, Indonesia
+62 31 99859888
reservation@bessmansionhotel.com
 TERMS & CONDITIONS:

RATES RESTRICTIONS
• The rates granted are confidential and room rates applicable to your company account.
Allrates given are at the discretion of the Hotel and are received at the Hotel’s decision.
• Rates quoted are non-commissionable.
• Please note rates may change and adjust due to any changes in economic stability. The
hotelreserves the right to adjust the rates here in agreed without notice in the event of
tax alteration by government and service charge amendments.
• BESS MANSION Hotel have the right to adjust dates & prices based on occupancy & forecast

CHILDREN POLICY
• Children less than 5 years old will get free of charge breakfast and less than 10 years old
get50% off the adult price.

CHECK IN & CHECK OUT PROCEDURES

• Check in time is from 2.00 PM and check-out time is at 12.00 AM. Extension of check-out
time until 18.00 hours is subject to space availability and will be charge 50% based on
contract rates. Check-out after 18.00 hours is subject to one night room charge at
contracted rate.

RESERVATION POLICY & PROCEDURE

• Rate is applicable upon receiving advance reservation from your office. In case no prior
reservation has been made, presentation of guaranteed letter from your company or
company ID card is required, otherwise the published rate shall apply.
• Room reservation is subject to availability and confirmation of the respective hotel upon
time of reservation, therefore advance reservation is advisable. Generally, the confirmed
reservation will be held by the respective hotel only until 6 PM local time, unless the
reservation is reconfirmed by the Guarantee Letter mentioning that no show fee can be
charged.

All reservation must be made in written directly to reservation BESS MANSION Hotel at the
following contact address:

BeSS MANSION HOTEL

Jalan Raya Jemursari 15A, Surabaya 60237
Tel : +62 31 99859888
Fax : +62 31 99859888
E-mail : reservation@bessmansionhotel.com

NO SHOW POLICY
• All “no-shows” and reservations not cancelled will be charged at the full contract rate for
thefirst night only. Please check the details of it when you make the reservation.

CANCELLATION POLICY
• Any cancellation must be in written by mail or fax with subject to approval from BeSS
MANSION Hotel.

BESS MANSION HOTEL

Jalan Raya Jemursari 15A, Surabaya 60237
East Java, Indonesia
+62 31 99859888
reservation@bessmansionhotel.com
 Low Season:
▪ 24 hours for individual or 7 (seven) days for group cancellation is applicable at one
night room charge
High Season:
▪ 2 (Two) weeks for individual/group cancellation is applicable at 1 (one) one night
room charge
▪ 3 (Three) weeks for individual/group cancellation is applicable at (1/2) half night
room charge
Peak Season:
▪ 2 (Two) weeks for individual/group cancellation is applicable at 1 (one) night room
charge
▪ 3 (Three) weeks for individual/group cancellation is applicable at (1/2) half night
room charge

BILLING & PAYMENT PROCEDURES

• Advance deposit is required upon check-in for personal expenses
• Payment method must be stated at the time of booking.
• Payment will made by the guest on departure, at the hotel, by cash or accepted credits cards.
• In case you do not have existing credit facilities with the hotel, reservation can be accepted
with pre-payment of one night deposit. Payment in full for all charges must be settled before
check-out in cash or by credit card unless separate written credit arrangements have been
agreed by both parties.

The hotel accepts payment in Cash, Individual/Company Credit Card Master or Visa or bank transfer.
BESS MANSION Hotel, Surabaya Bank Account:

Our Bank Account

Beneficiary Name : PT. BERSATU SUKSES SEJATI
Bank Name : BCA
IDR Account No. : 5111811181

CREDIT FACILITIES
• In the event you may choose to establish credit facilities with hotel, a credit application form
for approval is available upon request.
• Credit facilities will only be granted once satisfactory credit references have been received
and approved. Application for credit should be made at least 15 working days before a
guest’s stay.
• Credit terms are payment on receipt of invoice. Failure to issue payment within these terms
may result in credit facilities being withdrawn.

TERMS CONDITION RELATION TO INTERNET DISTRIBUTION

• Rates in this agreement are strictly confidential and not to published in any electronic or e-
portal media without our approval and we reserved the right to terminate this agreement
without any prior notice or any compensation if the second parties breach this agreement.

BESS MANSION HOTEL

Jalan Raya Jemursari 15A, Surabaya 60237
East Java, Indonesia
+62 31 99859888
reservation@bessmansionhotel.com
CONFIDIALITY AND EXCLUSIVITY
• This contract remains confidential between the undersigned and designates clientele
and shall not be disclosed to other third parties. Unauthorized disclosure of content will
automatically terminate this agreement
• Any amendment to this agreement shall not be valid until agreed in writing by authorized
BESS MANSION Hotel

GENERAL CONDITIONS
• Bess Mansion Hotel and the client agree to each carry adequate liability and other
insuranceprotecting itself against any claims arising from any activities conducted in the
retreat during the period of accommodation. The performance of the agreement by
either party is subjectto acts of nature, war, government regulations, disaster, strikes, civil
disorder, curtailment oftransportation facilities, or any other emergency making it illegal
or impossible to provide the facilities contracted.

CONTRACT VALIDITY & EXPIRATION DATE

• Any inquiry for contract extension must be submitted at least one month prior to
expiration date. BESS MANSION Hotel reserves all rights to terminate the agreement
before the expiration date based on our professional consideration.

Kindly acknowledge your acceptance by signing and returning one set of this agreement within
14 days from date of issuance. Should we not receive your acceptance thereafter, this agreement
will be considered null and void.

Should you need further assistance or information, please do not hesitate to contact me:

Name : Della Amelya Ramadhan

Mobile : 0858 1287 2355
Email : se4@bessmansionhotel.com

or office at +62 31 99859888 also our reservation email: reservation@bessmansionhotel.com

We look forward to the pleasure of working closely with your company and to welcoming you
and yourguest to BESS MANSION Hotel.

Sincerely yours,

DELLA AMELYA
Sales Executive

BESS MANSION HOTEL

Jalan Raya Jemursari 15A, Surabaya 60237
East Java, Indonesia
+62 31 99859888
reservation@bessmansionhotel.com