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Instant Download PDF Technical Communication A Practical Approach 8th Edition Pfeiffer Test Bank Full Chapter
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TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false.
1) An informal report can be directed to readers either inside or outside your organization. 1)
5) About half your headings that have subheadings will include a lead-in between the heading and 5)
the first subhead.
MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.
7) The main goal of a problem analysis is to provide objective information so that readers can 7)
A) Choose the next step. B) Understand the cause of the problem.
C) Prepare a recommendation. D) All of the above.
8) Do most readers want a problem analysis wherein the writer presents solutions to the problem? 8)
A) Yes. B) No.
11) An equipment evaluation should include evaluation criteria most important to 11)
A) You.
B) The reader.
C) It depends on the evaluation.
12) A periodic report ________ work on diverse tasks over a specific time period. 12)
A) Recommends. B) Analyzes. C) Summarizes.
1
15) Do lab reports have the same format between all organizations? 15)
A) No. B) Yes.
17) Where does the report title usually appear in a letter report? 17)
A) Before the inside address.
B) On a separate page before the first page of the report text.
C) Immediately after the inside address.
D) Any place on the first page of text.
18) What does this chapter suggest you call the abstract section of an informal report? 18)
A) Introductory summary. B) Overview.
C) Executive summary. D) Introduction.
19) What is the preferred length for the abstract section of a short report? 19)
A) One paragraph. B) Two paragraphs.
C) Either A or B. D) Neither A nor B.
20) What term best characterizes the ideas or beliefs you develop based on your findings? 20)
A) Conclusions. B) Recommendations.
C) Generalizations. D) Summary.
21) Which of the following appears in the conclusion of an equipment evaluation? 21)
A) Major findings and conclusions. B) Purpose of report.
C) Data that support observations. D) Background on source of problem.
22) Which of the following would not appear in the body of a recommendation report? 22)
A) Well-organized description of recommendations.
B) Main benefits of recommendations.
C) Data that support the recommendations.
D) Purpose of report.
23) Which of the following are possible topics for an equipment evaluation? 23)
A) Tools. B) Machinery.
C) Office supplies. D) All of the above.
24) Which of the following would appear in the conclusion section of a progress or periodic report? 24)
A) Explanation of any delays or incomplete work.
B) Description of work completed since last report.
C) Description of work remaining on projects.
D) Expression of confidence, or concern, about overall work on project.
2
25) Which of the following is least likely to appear in the body of a lab report? 25)
A) Implication of lab test for further work.
B) Equipment needed.
C) Unusual problems or occurrences.
D) Procedures or methods used in the lab test.
SHORT ANSWER. Write the word or phrase that best completes each statement or answers the question.
26) You work for a leading manufacturer of computer components. Your manager has asked 26)
your team to perform evaluations of the equipment used in constructing the monitors.
What type of informal report would you use? Write a brief report that follows the ABC
format to organize your information.
27) You have been hired by a community to evaluate landscaping issues in the area, especially 27)
how the city tennis courts flood whenever it rains. Write a brief informal report that
describes these problems. What type of report will you write? Follow the ABC format for
the specific report type you choose.
3
Answer Key
Testname: UNTITLED8
1) TRUE
2) FALSE
3) FALSE
4) TRUE
5) FALSE
6) B
7) A
8) B
9) A
10) A
11) B
12) C
13) D
14) C
15) A
16) C
17) C
18) A
19) C
20) A
21) A
22) D
23) D
24) D
25) A
26)
27)
4
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