Learning Guide

MAN101 Principles of management

Trimester 1 2024
 MAN101 PRINCIPLES OF MANAGERMENT
T1 2024

Course Detail

Course code MAN101

Course name PRINCIPLES OF MANAGERMENT

Unit overview
This course serves as an introduction to the discipline of management. It is designed to integrate the accepted
theories in the area with real world applications to provide students with the basic knowledge and skills about
management. This course begins with a discussion of the current issues in management and then proceeds to
cover the traditional functions of management: planning, organizing, leading, and controlling. Lecture and class
assignments given in the course are intended to help students understand the needs of modern public and
private organizations, including emerging national and international trends.
Management can be viewed as both an art and a science. The art of management is to make people and the
organization more effective and efficient. The science side of management is the methods and tools to accomplish
the objectives and goals.

Pre-requisites
None.

Contacts
Below is a list of contacts for this unit. Please liaise directly with your unit Lecturer regarding appropriate
consultation times. It is usually best to contact the staff via email.
Ms. Mien LE
Unit Coordinator
Email: mien.lenguyenhue@westernsydney.edu.vn
Mr. Vinh Ho
Email: vinh.hotuan@westernsydney.edu.vn
Dr. Ba-Linh Tran
Teaching team
Email: linh.tranba@westernsydney.edu.vn
Ms. Chau Nguyen
Email: chau.nguyenthuyminh@westernsydney.edu.vn
Academic Admin Contact the Academic Admin Team – Please click HERE.
Ms. Tuyen Nguyen
Student Advisor 196 Tran Quang Khai Street, Tan Dinh Ward, District 1, HCM City.
Phone: 028 3930 5292 Email: tuyen.nguyen@isb.edu.vn
Note:
* Please direct your email to an appropriate lecturer. In addition, please refer to the Email etiquette section
for guidance.

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Course Learning Outcomes

Learning outcomes for the unit are outlined below. Upon completion of this course, students will be able
to:
LO1 Discuss management ideas using fundamental specific terminology and original examples.
LO2 Evaluate real-life business practices from a manager viewpoint, using conceptual knowledge
about organisation, business, and management.
LO3 Employ fundamental management concepts and principles to monitor business operations and
detect managerial issues.
LO4 Apply conceptual knowledge on teams, leadership, communication, and motivation to work
collaboratively and solve team problems, both in the undergraduate program and in the firm.
LO5 Combine managerial concepts, theories and tools to construct practical solutions for
managerial issues in the firm.

Assessment
Assessment structure
This course contains 5 assessments structured as follows:

LEARNING WEIGHT
NO. ASSESSMENT ITEM AND DUE DATE TYPE THRESHOLD
OUTCOMES (/100)
Pre-class Quiz
Due midnight before new session
1 Individual 1 15% No
Post-class Quiz
Due midnight before new session
Pre-recorded videos
2 Due midnight, 2 days before each Group 1,4 20% No
session, Canvas
In-class activities
(Group presentations, Debates,
3 Group 2,3,4 15% No
Discussions, etc.)
Due S2 through S11, In-class
Homework
4 Individual 1,2,3 15% No
Due every 2 weeks from S2 - S11

Final exam (Individual)

5 Individual 1,2,3,5 35% 35%
Due around week 13-14 (TBA)

Final marks and grades are subject to confirmation by the School Assessment Committees which may
scale, modify, or otherwise amend the marks and grades for the unit, as may be required by the
University policies.
Note: To successfully complete this unit, students must:
- Achieve a minimum of 50 marks on average,
- Complete all assessment items; and
- Attend 80 percent of class time. See attendance requirements in the section of class policies and
rules below.
NB: Assessment 5 has a threshold mark of 35%, i.e., you are required to achieve a minimum 35% mark for this
assessment and an overall pass mark (at least 50%) to pass the unit.

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Assessment Details
Assessment 1: Quizzes (Individual) (15%)
Due: Session 2 through Session 11, by midnight the day before the next session.

Details

The Pre-class Quiz & The Post-Class Quiz are intended to check the level of knowledge and understanding of
students about the theoretical content of the subject respectively prior to and after each session.
Quizzes cannot be reopened for any reasons, but technical issues. At least one quiz must be attempted for
the assessment to be COMPLETE
Note: Technical issues affecting the completion of the quizzes need to be reported to the lecturer, within 24h
after the deadline for a (Eg: Quiz due on Monday midnight, technical issues must be notified by the following
Tuesday midnight at the latest)

Form True/False, Multiple Choice.

On Canvas with specified due dates

Length 10-15 minutes/quiz.

Attempts up to TWO; marked on average. If a quiz is attempted only once, and the second attempt is
NOT started, the first attempt's score will be your final score.

Assessment 2: Pre-recorded videos (Group) (20%)

Due: 23:59, 2nd night prior to each session OR follow Lecturer’s guidelines
E.g. Class on Friday, videos should be submitted by Wednesday’s midnight.

Details
In groups of maximum 6 people, students will work together and produce videos to present what they have
understood from reading the assigned chapters before each session. Students are encouraged to demonstrate
their understanding via original narratives (speaking in their own terms) and examples.
All team members must speak in the videos.

Form One video per group per session

Length 10-15 min/ video

Submission on Canvas OR follow Lecturer’s guidelines

Rubrics Refer to Canvas for further details

Late submission Refer to Canvas for further details

Assessment 3: In-class activities (Group) (15%)

Due: Ongoing throughout the duration of the course. (Follow Lecturer’s guidelines)
Details:

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Through various collective activities, students' ability to apply will gradually be built up: using the conceptual
knowledge and given tools to navigate through real-world business challenges and actively seek practical
solutions for management issues.
As per the Lecturer’s arrangement, students will be engaged in meaningful discussions or debate about the
session’s topic, give group presentations, analyze case studies, both from the textbook or external sources,
or a combination of all.

Assessment 4: Homework (Individual) (15%)

Due: by 23:59, 2 days before the next lecture day; Follow Lecturer’s instructions for specific due dates.
Details:
Reflection is an important practice for students to make sense of the new concepts/ideas in relation to oneself
and others, and grow from a learning experience.
For a management course, it is essential that students can also connect their learning to real-world experiences
and develop a deeper understanding of the theories through the critical reasoning, analysis and evaluation of
various contexts.

Through 4 homework from S2 through S11, students will be required to give opinions, reflect on or analyze a
YouTube video, Podcad, Academic Paper, Book Chapter, or a debating topic in various forms

Form Short answer; pre-recorded video.

Free style
Length Short answer : < 500 words
Video: : < 5 minutes

Submission on Canvas OR follow Lecturer’s guidelines

Rubrics Refer to Canvas for further details

Late submission Refer to Canvas for further details

Assessment 5: Final exam (Individual) (35%)

Due: Tentatively Week 14-15 (TBC)
Details
Students will be required to apply the theory of the course to answer questions/resolve given case studies.

Open book
Form
Supported documents: TBC

Mode TBC

Duration 90 minutes

20 MCQ & 3 Short-Answers Questions

Structure The final exam will test students on Learning Outcomes 1,2,3,5 and All Chapters of Management,
Robbins, S. P., & Coulter, M. (2019), 14th ed.

Marking criteria and standards

Based on logic, accuracy, correctness, and comprehensiveness of answers. Thoughtfulness and concision will
be required rather than verbosity.
⮚ Answers should be expressed in student's terms to get marks.
⮚ Correct examples that are merely copied text from the textbook will get no mark.

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⮚ Correct Ideas/ examples that are copied text from the textbook with hints of personal elaboration will
get up to 50%-mark value.

General submission requirements

Assignment cover sheet
All assignments are to be submitted with an Assignment Cover Sheet. Group assignments are to be submitted
with a Group Assignment Cover Sheet. Non-contributing team members can sometimes be an issue with group-
work structured assessment. Individual student group work scores may be adjusted as a result of peer
dissatisfaction with a particular student’s contribution to group work assignments, as reflected in additional
submissions of the evaluation form.

Note: Assignment cover sheets and the evaluation form can be located on E-learning system
(https://lms.westernsydney.edu.vn/). Students are to keep a copy of all assignments submitted for marking.

Submission style and method

A professional standard of presentation is expected for all assignments. Assignments should be typed, one and a
half spaced, on A4 paper. Use a simple clear format, suitable for a report to senior management in a commercial
organisation.

All assignments are required to be submitted electronically via E-learning system

(https://lms.westernsydney.edu.vn/) and lecturer’s email by 11:55 PM on the due date and if required, in hard
copies to the unit coordinator by the due date. The title of assignment submitted via E-learning system shall
be as follows: Student name_Unitname_Name of Assignment.

Late assignment and make-up policy

Coursework and assignments are expected to be completed within the stated time frame. No late assignments
will be accepted unless prior authorisation granted by the coordinator. In case such an authorisation is not
granted, grade deduction will be applied. The coordinator may decide not to accept assignments that are not
submitted within 3 days after the assignment due date. However, if there are extenuating or unforeseen
circumstances, an exception may be granted at the discretion of the unit coordinator and based on a Special
Consideration Application for assessment task extension.

All quizzes, group assignments, and final exam must be taken on the assigned dates. If there are extenuating or
unforeseen circumstances, the unit coordinator must be contacted prior to the quiz or exam dates to authorize
a make-up if required. No make-up quiz or exam will be accepted unless a prior approval granted by the unit
coordinator based on a Special Consideration Application for a supplementary examination.

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 MAN101 PRINCIPLES OF MANAGEMENT
Teaching and Learning Activities
Course Schedule
SESSION LECTURE TUTORIALS
Introduction to management Course overview
Discussion on assessment
1 C1 – Managers and You in the expectation, and deadlines
Workplace Group formation & ice breaking
Decision making Pre-recorded video S2 due
Recommended case studies
2
Case application 1_C2
Challenges for managers Pre-recorded video S3 due
Recommended case studies
3 Diversity; Ethics in management Case application 1_C3
Case application 2_C4
Challenges for managers Pre-recorded video S4 due
(cont.) Recommended case studies
4 Case application 1_C6
Managing changes; constraints Case application 2_C7
on managers. Part 2 Management Practice
Planning Pre-recorded video S5 due
Recommended case studies
5 Goal-setting; strategic planning
Case application 2_C8
Case application 1_C9
Planning (cont.) Pre-recorded video S6 due
Recommended case studies
6 Entrepreneurship Case application 1_C10
Part 3 Management Practice
Controlling Pre-recorded video S7 due
Recommended case studies
7 Organizational Operations; Case application 2_C18
Control technique ▪ Part 6 Management Practice
Controlling (cont.) Pre-recorded video S8 due
8
Organizing Pre-recorded video S9 due
Recommended case studies
9 Organizational structure, design,
Case application 1_C11
culture Case application 2_C12
Organizing (cont.) Pre-recorded video S10 due
Recommended case studies
HRM, Groups vs Teams Case application 2_C13
10
Part 4 Management Practice
Leading Pre-recorded video S11 due
Recommended case studies
11 Motivation; interpersonal & Case application 2_C14
organizational communication Case application 2_ C15
Leading (cont.) Recommended case studies
Case application 1_C16
12 leadership theories
Case application 2_C17
Part 5 Management Practice
● Note: Group list and schedule will be separately announced at the beginning of the class based on the
size of the class.
TRIMESTER 1 - 2024
READINGS
Learning Guide Course overview
Chapter 1 Management, Robbins,
S. P., & Coulter, M. (2019), 14th ed.
Chapter 2 Management, Robbins, S.
P., & Coulter, M. (2019), 14th ed.
▪
Chapter 3, 4 & 5 Management,
Robbins, S. P., & Coulter, M.
(2019), 14th ed.
▪
▪ Chapter 6 & 7 Management,
Robbins, S. P., & Coulter, M.
(2019), 14th ed.
Chapter 8 & 9 Management,
Robbins, S. P., & Coulter, M.
(2019), 14th ed.
▪ Chapter 10 Management, Robbins,
S. P., & Coulter, M. (2019), 14th ed.
Chapter 18 Management, Robbins,
S. P., & Coulter, M. (2019), 14th ed.
▪
▪ Management History Module
▪ Planning and Control Techniques
▪ Module Managing Operations
Module
▪ Chapter 11 & 12 Management,
Robbins, S. P., & Coulter, M.
(2019), 14th ed.
Chapter 13 Management, Robbins,
S. P., & Coulter, M. (2019), 14th ed.
▪
▪ Chapter 14 & 15 Management,
Robbins, S. P., & Coulter, M.
(2019), 14th ed.
Chapter 16 & 17 Management,
Robbins, S. P., & Coulter, M.
(2019), 14th ed.
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Tutorials
Tutorials following the lecture in each session provide students the opportunity to apply and share knowledge
by doing a variety of in-class activities individually or in groups such as exercises, discussion, and presentation.
These activities focus on demonstrating your skills and help you build your ability to achieve the learning
outcomes for this unit. It is required to set tutorial appointments with lecturer in a prior notice via email.
Tutorial questions/exercises will be regularly set. You will be expected to have completed specific reading and
exercises from the textbook and other required materials prior to attending each lecture and tutorial class. If
you have not prepared adequately, you will not get the full benefit from this learning opportunity.

Learning resources
List of readings
Prescribed Management, Robbins, S. P., & Coulter, M. (2019), 14th ed.
Textbook
Recommended ● The Founder’s dilemma (2012), Noam Wasserman
readings

Online resources
Smart Library
E-library https://smartlib.ueh.edu.vn/
Sign in with student email and password.
E-learning https://lms.westernsydney.edu.vn/

Referencing requirements
Student assignments are to contain original content created by the students. Assignments will be rejected if they
include plagiarised content or contain excessive amounts of quoted/cited material and minimal original content.
Students will receive a grade of ZERO (0%) for any assignments rejected for this reason. Written assignments
WILL BE RANDOMLY checked by the lecturer with Turnitin.com, an online plagiarism-checking tool.

Furthermore, your reference to support your statements must be from a reliable source, such as textbooks,
additional reading materials, and reference books. However, many websites are not reliable sources. Examples
are Wikipedia.org, about.com, and ask.com. If you are not sure if a reference is acceptable or not, please contact
the lecturer.

The Publication Manual of the American Psychological Association (APA) 6th ed. will serve as the primary
reference materials for all students. Therefore, all papers must be submitted in APA format. The mechanics of
student papers and work will be evaluated, as well as the content. It is imperative that guidelines be reviewed
before an assignment is begun. It is also important that the required submission format be followed in compiling
the final paper or assignment.

Course Evaluation and Quality Assurance

Feedback is regularly sought from students and continual improvements are made based on this feedback. At
the end of this course, students will be asked to complete some surveys, which provide a source of student
evaluative feedback on teaching and on course quality. Your input into this quality enhancement process is

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extremely valuable in assisting us to meet the needs of our students and provide an effective and enriching
learning experience. The results of all surveys are carefully considered and do lead to action towards enhancing
educational quality.

Class Policies
Teaching times and location
Please note that teaching times and locations are subject to change. Students are strongly advised to refer to the
ISB website (https://myisb.isb.edu.vn/) for the most up-to-date teaching times and locations.

Attendance requirement
UEH-ISB policy requires to check class attendance for each class. Class attendance is compulsory, and students
should provide reasons for the failure to attend the class on a particular lecture/workshop session. Students are
required to attend a minimum of 80% of all classes to secure class participation marks. Please let your lecturer
and/or UEH-ISB know if you are unable to attend any session.

Arriving to class late by 15 minutes at the beginning, arriving late by 5 minutes after the break, or leaving
prior to the scheduled end time without the permission of the lecturer will equate to an absence. Grade
reductions for the unit will be assessed when final grades are assigned if the above absence rule is violated during
the unit.

Electronic device use

Cell phones will be turned off or switched to vibrate mode before class starts. No phone calls or text messaging
are allowed inside classroom during class time. Portable listening and/or music devices may not be operated in
the classroom. Headphones and/or ear buds of any type may not be worn while in the classroom whether
operating or not. Laptop and other electronic devices are not permitted unless specifically authorised by the
lecturer exclusively for note taking and doing class work. If you are in violation of these policies, you will be
excused from class and an absence will be assessed.

Email etiquette
Your lecturer receives many emails each day. In order to enable them to respond to your emails appropriately
and in a timely fashion, students are asked to follow basic requirements of professional communication. Firstly,
all emails should have a concise and descriptive title, including the class and name of the unit you are enquiring
about as your teacher may be teaching more than one unit/class. Students need to be clear about the intention
of their emails, use appropriate tone and language, proof-read what is written in the email before sending it.
Students should also allow 3-4 working days for a response before following up. If the matter is legitimately
urgent, you may indicate this in the email subject header but be sure that the email does require an immediate
response before using this strategy. If your email request is complex and requires a lengthy response it may be
probably best to make an appointment with your teacher to meet in person.

Student behaviour guidelines

Everyone must behave professionally. Students are expected to always demonstrate respect for teacher and
fellow students. Behaviour that is disruptive to a positive learning environment reported to the teacher will
result in a warning on the first instance; the second instance might result in a failing grade along with expulsion
from the course or program.

Students are to be punctual at every class session and group meeting. Homework, readings, and other required
assignments must be well prepared and completed as scheduled. Students must also actively participate in
classroom activities and discussions.

Any student caught (1) cheating on an exam, (2) collaborating with others on work to be presented, if contrary
to the stated rules of the course, (3) submitting, if contrary to the rules of the course, work previously submitted
in another course, (4) knowingly and intentionally assisting another student in any of the above actions,

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including assistance in an arrangement whereby work, classroom performance, examination, or other activity is
submitted or performed by a person other than the student under whose name the work is submitted or
performed, or (5) plagiarising, may fail the class and be subject to further disciplinary action. First violation will
result in a grade ZERO (0%) for that assignment. Second violation will result in a failing course grade.

Disability support services

Students with disabilities are advised that accommodations and services are available at UEH-ISB. It is the
student's responsibility to contact UEH-ISB office and submit appropriate documentation prior to receiving such
services.

Additional information
This Learning Guide may be revised at the discretion of the Unit Coordinator with approval from Program
Academic Director and School Academic Committee where appropriate.

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