QUESTIONNAIRE

Employee Engagement Survey

Thank you for taking the time to complete this questionnaire. Your participation in this survey
is voluntary. We commit to ensuring anonymity, confidentiality, data safety and privacy of
information obtained from this survey.

Please answer questions accurately by ticking the correct answer or filling in the space
provided, and submit no later than Thursday, 30 June 2022 at 16h30.

This questionnaire will take approximately 30 minutes to complete.

PART A: DEMOGRAPHIC DATA [For classification Purposes Only]

Role Division
Male
Gender Female

Age Group 18-44 35-54 55-64 55+

<R10k
Monthly Income R11k – R20k R21k – R30k R31k – R40k

R41k – R50k R51k – R60k >R61k

Continue

NB: Why use the above demographic variables?

These variables will allow us to better understand certain general characteristics of the
respondents. These demographic characteristics will be very useful during the review and
analysis the survey results. We will be able to ascertain, for an example, if the worrying high
staff turnover is connected and influenced by gender and/or age and/or remuneration.

PART B: CLOSED-ENDED QUESTIONS

1
 LEADERSHIP
Disagree Agree
Disagree Neutral Agree
Strongly Strongly
My manager is always
1
appreciative of the work I do
The Executive Management
2
know what they are doing
My manager recognises and
3
values my contributions
Decisions made by the
4 manager are adequate to
achieve company goals
My manager delegates work
5
effectively
My manager possesses
6 adequate authority to get the
job done
My manager has set my
7
performance goals
My manager involves my team
8 in solving problems we face as
a division
My manager always treats all
9
employees the same way
My manager keeps me
10 informed on what impacts my
work in the company

Continue

NB: Why use this variable?

Employee engagement is significantly connected with the leadership variable. Poor
leadership leads to disengaged employees.

COMMUNICATION

2
 Disagree Agree
Disagree Neutral Agree
Strongly Strongly
I am constantly engaged in
1
decisions affecting my job
Decision making hierarchy is
2
clear in my division
It is clear who takes what
3
decisions
It is clear who will carry a
4
decision once it has been made
The communication
5 relationship with my team is
good
There is good communication
6
between divisions
Management is good at
7 communicating to employees
matters affecting them
Management is open to
8 suggestions made by
employees
I understand our company's
9
organizational structure
Our company's organizational
10
structure works very well

Back Continue

NB: Why use this variable?

The findings of Rao et al. (2021: 9901) has revealed that the ability of a manager to
communicate with employees about changing organizational demands and the adoption of
new policies without ambiguity can lead to long-term employee support.

TEAMWORK

3
 Disagree Agree
Disagree Neutral Agree
Strongly Strongly
My co-workers treat me with
1
respect

2 I feel stimulated for teamwork

My team is involved in
3
deciding how work gets done
My team members always
4
cooperate to achieve tasks
My team and I work effectively
5
to achieve divisional goals
My division works effectively to
6
achieve organization's goals
My team members are
7 committed to doing quality
work all the time
My team members are
8
problem solvers
My team is always searching
9 for new ways to boost
productivity
My team settle conflicts in an
10
open and timely manner

Back Continue

NB: Why use this variable?

Previous studies into employee job satisfaction and its significance in the workplace
discovered that teamwork has become more popular as a means of enhancing organizational
flexibility while also reaping additional benefits such as lower supervision costs, shorter lead
times, and higher employee morale (Ahmad et al., 2021: 39).

STAFF DEVELOPMENT

4
 Disagree Agree
Disagree Neutral Agree
Strongly Strongly
I received the appropriate
1 preliminary training when I
joined the company
I receive regular training I need
2
to do my job well
I am provided with all the
3 necessary tools I need to do
my job well
All the working tools I use to do
4
my job are reliable
My job-related software apps
5
are simple to use
Technology related issues are
6
communicated timeously
Technology related issues are
7
resolved timeously
I am encouraged to explore
8 prospects for advancement
within the company
I feel that there are
9 opportunities for me to
advance in this company
I confident that I could be
10 considered promotion if I
continue doing my job well

Back Continue

NB: Why this use variable?

It is very crucial for any company to have the ability to impact employee performance by
contributing to their growth, learning, and success by providing continuous training and
development of its employees.

5
 REWARDS AND RECOGNITION
Disagree Agree
Disagree Neutral Agree
Strongly Strongly
I am recognized for my work
1
performance in this company
I feel appreciated in this
2
company
I receive adequate feedback
3
about my job performance
I feel that my work contributes
4 significantly to the company's
overall success
I feel that I am compensated
5
fairly
I understand the criteria used
6
to determine my remuneration
The annual salary increments
7
satisfy me
I am satisfied with other
8
benefits
I have been compensated
9 fairly for any changes in new
job responsibilities
Overall, I'm pleased with the
10 rewards and recognition
offered by the company

Back Continue

NB: Why use this variable?

The importance of this key driver for employee engagement cannot be downplayed.
According to the findings, this variable has a favourable impact on employee motivation and
engagement (Siswanto et al., 2021: 31).

6
 WORK-LIFE BALANCE
Disagree Agree
Disagree Neutral Agree
Strongly Strongly
I often bring work home with
1
me
My work schedule is
2
predictable
My manager shows concern
3 about balance between my
work and personal life
My company encourages a
4
good work-life balance
I am able to devote adequate
5
time to my family

Back Continue

NB: Why this variable?

Job satisfaction is positively influenced by the quality of the work-life variable. It demonstrates
that if employees view their work-life to be of high quality, job satisfaction will rise (Arief et al.,
2021: 259).

7
 PART C: OPEN-ENDED QUESTIONS

What does Bonakude do that makes it a desirable place to work?

__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________

What is missing in this company that could help you perform better?
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________

In your view, what would increase the company’s effectiveness?

__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________

Thank You for Your Participation!

Back Submit

NB: Why include Open-Ended Questions?

This will give your respondents the freedom and chance to answer in as much detail as they
like. Moreover, this will give us the opportunity to discover things we may have missed by
using the closed-ended questions.