CS3-A2-19 RECEPTION DUTIES IN THE SALON

Level 3 Diploma in Hairdressing

Ms Natalie Camenzuli
CS-A2-19 RECEPTION DUTIES IN THE SALON

Today’s lecture objective:

qTo understand the tools and resources required at the reception.

qRecording appointments, using the cash register, end of day - Z reading

Ms N Camenzuli
CS-A2-19 RECEPTION DUTIES IN THE SALON

IDENTIFY THE TOOLS AND RESOURCES

REQUIRED WITHIN THE SALON’S
RECEPTION AREA?

Ms N Camenzuli
CS-A2-19 RECEPTION DUTIES IN THE SALON

Your hair salon equipment list starts before your clients even walk in the door.

Tips
• Make sure you have a welcome mat to keep your salon clean and keep your
floors from becoming slippery or covered in salt from rain.
• For your reception area make sure to have a nice reception desk that allows
you to keep your space tidy and clean (first impression counts)
• POS system/Cash register
• Appointment book/Laptop
• Telephone – ideally cordless
• Stationery
• Calculator Ms N Camenzuli
CS-A2-19
RECEPTION DUTIES IN
THE SALON

Tips – Reception Area tools

• Business cards
• Note pads
• Record cards
• Price lists
• Service duration list

Ms N Camenzuli
CS-A2-19 RECEPTION DUTIES IN THE SALON
Recording appointments

Ms N Camenzuli
 § Name & Surname of Client
§ Service/s
§ Mobile number
§ Your initials
CS-A2-19
RECEPTION DUTIES
IN THE SALON

Recording Appointments

Ms N Camenzuli
CS-A2-19 RECEPTION DUTIES IN THE SALON

Using the cash register

A cash register is a machine on which sales are recorded, usually with a
drawer containing money for use in making change for customers who pay
in cash..

X READING

Ms N Camenzuli
CS-A2-19 RECEPTION DUTIES IN THE SALON

Using the cash register

A cash register is a machine on which sales are recorded, usually with a
drawer containing money for use in making change for customers who pay
in cash..

X Z
READING READING

Ms N Camenzuli
CS-A2-19 RECEPTION DUTIES IN THE SALON

Using the cash register

An "X reading" is often associated with an X report.

X An X report is typically generated during regular

READING business hours without resetting the cash register
totals. It provides a snapshot of the sales and other
transactions up to that point in time. It's often used
for tracking sales, inventory, and cash flow
throughout the day.

Ms N Camenzuli
CS-A2-19 RECEPTION DUTIES IN THE SALON

Using the cash register

X Salon owners use X readings to reconcile:

ücash,
READING
ü credit card, and
üother payment transactions.

It helps in identifying discrepancies and tracking

sales for inventory management and financial
reporting.

Ms N Camenzuli
CS-A2-19 RECEPTION DUTIES IN THE SALON

Using the cash register

A ”Z" reading is often associated with a Z report
Z
A Z report, is typically generated at the end of the
READING business day.
It is similar to an X report but also resets the cash
register totals to zero, preparing it for the next business
day.

Ms N Camenzuli