CS3-A2-19 RECEPTION DUTIES IN THE SALON

Level 3 Diploma in Hairdressing

Ms Natalie Camenzuli
CS-A2-19 RECEPTION DUTIES IN THE SALON

Today’s lecture objective:

qTo understand payment systems used by salons

qHow to handle payments within the salon

Ms N Camenzuli
CS-A2-19 RECEPTION DUTIES IN THE SALON

Have you had experience in cashpoint operation?

Have you had experience with till rolls and daily balances?

What about cashpoint security?

Ms N Camenzuli
CS-A2-19 RECEPTION DUTIES IN THE SALON

The systems used at the cashpoint of a hairdressing salon need to be created to

match the technical resources available. The procedures will differ from:

• Manual tills
• Automatic tills
• Computerised cash desks

Ms N Camenzuli
CS-A2-19 RECEPTION DUTIES IN THE SALON

• Manual tills

Ø This is a lockable cashbox or drawer used to store cash safely.

Ø A manual system means recording sales transactions by hand including a daily
sheet which itemises each client with the bill total alongside

Ms N Camenzuli
CS-A2-19 RECEPTION DUTIES IN THE SALON

• Automatic tills

Ø Programmable cash registers for a number of functions.

Ø Each person can be given a code to use which identifies his/her transactions.

Ms N Camenzuli
CS-A2-19 RECEPTION DUTIES IN THE SALON

• Computerised cash desks

Ø Provide the same facilities as an automatic till but offers various other
functions too.
Ø Recording client information, stock recording system, appointment book,
management reports

Ms N Camenzuli
CS-A2-19 RECEPTION DUTIES IN THE SALON

Cashpoint functions

Whichever method your salon adapts, fundamental procedures are required as to

maintain accuracy and efficiency.
At all times the person acting as a cashier must ensure the client’s goodwill.

Float – At the beginning of each day, the cashpoint must be primed

with a float – an amount of money which is surplus to the income from
daily transactions.
Ms N Camenzuli
CS-A2-19 RECEPTION DUTIES IN THE SALON

Methods of payment

Cash, Cheques, Cards, Revolut, Mobile to Mobile

Ms N Camenzuli
 C H E C K I N G F O R VA L I D I T Y O F N OT E S
To register a sale input the sale amount of the SERVICE. Choose the Department by
pressing the key Hairdressing. Press SUBTOT to check the amount and then if satisfied
press TOTAL to issue receipt.

Inform the client of the amount to be paid

Check the money so you confirm they are legal

Take out and count back the amount of change (if needed) into the client’s hand

Tear off the till receipt and don’t forget to thank them.

Ask the client if they would you like to make another appointment
Ms N Camenzuli
 C H E C K I N G F O R VA L I D I T Y O F N OT E S

The security thread is embedded in the banknote paper. Hold the

banknote against the light – the thread will appear as a dark stripe.
The word “EURO” and the value (“100”) can be seen in tiny letters
on the stripe. Tilt the banknote – the hologram image will change
between the value and a window or doorway.

Ms N Camenzuli
 C H E C K I N G F O R VA L I D I T Y O F N OT E S

The security thread is embedded in the banknote paper. Hold the banknote
against the light – the thread will appear as a dark stripe. Using ultraviolet (UV)
or infrared technology, however, reveals special features as well. The word
“EURO” and the value (“100”) can be seen in tiny letters on the stripe. Tilt the
banknote – the hologram image will change between the value and a window or
doorway.

Ms N Camenzuli
 C H E C K I N G F O R VA L I D I T Y O F N OT E S

Detector Pen.

The pens work by reacting with the starch that is present in ‘normal’ wood pulp
paper. So, whilst they can detect some (but not all) counterfeits printed on
paper, they won’t detect all.

Ms N Camenzuli
 C H E C K I N G F O R VA L I D I T Y O F N OT E S

Cheques validity
Check the date: WHETHER IS POST DATED or not. Cheques are considered
valid for 6 months.

Check that is payable to your salon.

The amount in figures should match to the wording on the left hand.

Cheques must be signed.

Ms N Camenzuli
 PAY M E N T S B Y C A R D

The basic types of cards available include:

Debit cards

Credit cards

Remember to check for cards validity, signature at the bank and name +
surname of card holder matches to his/her ID Card.

Ms N Camenzuli
 PAY M E N T S B Y C A R D
A debit card is like a pre-paid card that deducts money directly from a
consumer's account when paying for a purchase or service. This type of cards is
always linked to a current/savings account. The card processing company
charges a small fee to the salon owner for every transaction processed.
A visa debit card unlocks more financial flexible as it is accepted in almost all
outlets oll over the world.

Ms N Camenzuli
 PAY M E N T S B Y C A R D
A VISA credit card works slightly different as the bank provides the holder
with a credit limit. The card holder will then pay the bank either on a monthly
basis just when the bank issues a statement or else when the holder decides
to pay beforehand.

Ms N Camenzuli
GIFT VOUCHERS

Vouchers may be sold by the salon for payment agains hairdressing

services or retail sales.
Vouchers denote that a payment has already been received by the
salon. Having said that make sure to check for validity of voucher and
do not re-process payment.

Ms N Camenzuli