Procurement

of Services

Samyan Ratna Shakya

CONTENTS
 01

INTRODUCTION
 Case Study
Challenges Faced by Adi Group
- Controlling costs across 17 businesses without compromising service quality.
- In-house procurement team lacked strategic analysis expertise.
- Key challenges:
- Operational and technical complexity.
- Multiple incumbent suppliers with inadequate contracts and service levels.
- Reducing overall costs while improving processes, procedures, and compliance.

Solution Provided by eXceeding

- Acted as a central point of expertise, managing all project aspects.
- Reviewed adi’s procurement strategy to assess risks and deficiencies.
- Conducted a spend diagnostic exercise with adi’s team to identify cost-saving
opportunities.
- Renegotiated contracts to achieve cost savings and put in place effective financial
reporting.
- Managed supplier relationship management (SRM) to monitor rebates and realize further
cost savings.
 Case Study

Results and Future Outlook

- Achieved over £0.5 million in cost savings within a four-year contract term.
- Consolidated suppliers and established 'fit for purpose' contracts.
- Improved compliance and related policies.
- Established a structured and efficiently resourced procurement process.
- Ongoing engagement with eXceeding for continuous improvements and support in
procurement strategy.
 Case Study
Challenges Faced by Aspall
- Relied on complex spreadsheets with no centralized system.
- No documented manufacturing processes and procedures.
- Lacked an internal procurement team to manage the ERP project.
- Specific needs for industry-specific ERP addressing traceability, configurability
without costly software development.

Solution Provided by eXceeding

- Managed the entire procurement process from specifications to supplier selection.
- Reviewed and documented all product, manufacturing, and delivery processes.
- Conducted a pre-qualification questionnaire (PQQ) to shortlist capable providers.
- Developed a detailed invitation to tender (ITT), managed Q&A, and evaluated
responses.
- Facilitated presentations and negotiated final offers with preferred bidders.
 Case Study
Results and Future Outlook
- Achieved a fit-for-purpose ERP system within a six-month contract.
- Enhanced efficiency in the manufacturing process.
- Improved business intelligence tools and reporting for better visibility.
- Aspall now has a scalable ERP system supporting business growth and best
practices.
- Likely future use of eXceeding’s consultants for additional projects.
THANK YOU!
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