 Introduction

 Background (History of AI)

 Research method - Review questions, review scope and background, identifying and
screening and selecting relevant studies, analysis and synthesis
 Findings

In 2017, 61 percent of businesses said they implemented AI, compared to 38

percent in 2016, according to the “Outlook on Artificial Intelligence in the
Enterprise 2018” report from Narrative Science, an artificial intelligence
company, in collaboration with the National Business Research Institute. In
the communication arena, 43 percent of these businesses said they send AI-
powered communications to employees.
 A future research agenda
 Contribution to theory practice and policy
 Conclusion
 Limitations
INTRODUCTION
The study and development of computer systems with reasoning and action capabilities is
known as artificial intelligence (AI). The creation of intelligent machines is the main goal of
AI. Intelligent behaviour should be demonstrated by reasoning, decision-making, problem-
solving, and—above all—learning. Serious study in the multidisciplinary field of artificial
intelligence (AI) requires understanding in computer science, linguistics, psychology,
philosophy, and other areas.

Intelligent machines are those that employ artificial intelligence to learn from their
surroundings and historical data in order to operate more effectively when faced with
uncertainty and variability. The surroundings and experiences that one has shape their
intelligence. It is behaviour that is human. An intelligent machine is one that is programmed,
such as a computer system, to learn from its inputs and outputs.

Artificial Intelligence (AI) has become a significant force in both the public and commercial
sectors, and businesses are utilizing it in their daily operations. AI can automate activities,
giving workers more time to concentrate on more intricate and creative work. It can also
analyse data at a scale that is challenging for humans to match, giving significant insights into
customer behaviour and corporate operations. Businesses are using AI for more than only
complicated business choices and essential company operations; it is also important for
routine internal and administrative tasks. Although AI has the ability to completely transform
the way we operate, there are some moral and legal issues that need to be addressed as we
progress.

Artificial intelligence (AI) in the workplace helps businesses become more efficient in their
operations, make choices more quickly, and develop new goods and services. The literature
on the coexistence of workers and AI in the workplace is still developing, despite the
abundance of knowledge regarding the potential benefits of AI for companies. Understanding
the direction of scholarly research in this field requires an examination of new themes and
research goals. The main research issue of this study is how employees will get along with AI
in the workplace.
BACKGROUND
The mythology of artificial beings from antiquity has a long history in AI. That being said,
the mid-1900s marked the start of the modern era. The Turing Test was proposed by Alan
Turing in 1950. The field of artificial intelligence was founded at the 1956 Dartmouth
Conference. Symbolic reasoning was the main emphasis of early AI.

Overpromising brought AI a "winter" in the 1980s. Expert systems and other pragmatic
applications became more prevalent in the 1990s. The 21st century saw a rise in the use of
machine learning due to improvements in algorithms and processing capacity.

Advances in deep learning, natural language processing, and reinforcement learning in recent
years have propelled artificial intelligence (AI) into a number of industries, including finance,
healthcare, and autonomous cars. These days, ethical issues and responsible AI development
are major factors in the field's progress.

Over time, as technology has advanced and people's knowledge of artificial intelligence's
potential benefits has grown, so too has the incorporation of AI into business. Here's a quick
rundown:

Early Expert Systems and Automation (1950s–1980s): During this period, companies mostly
employed automation for repetitive activities. Expert systems were also established to mimic
human skill in particular disciplines; these systems depended on rule-based decision making.

Knowledge-Based Systems (1980s–1990s): To manage complicated decision-making

processes, the emphasis shifted to knowledge-based systems and rule-based AI applications.
But during this time, the excitement over AI resulted in lower-than-expected expectations,
which helped create the "AI winter."

Resurrection of Machine Learning (1990–2000s): Improvements in machine learning,

especially with regard to algorithms like support vector machines and neural networks, have
led to a renewed interest in artificial intelligence. Companies began investigating uses for
predictive analytics and data mining.

Cloud computing and big data in the 2010s: AI is making a comeback thanks in large part to
the availability of large datasets and greater computer power made possible by cloud
computing. Companies started using AI for fraud detection, recommendation engines, and
client segmentation.
Neural networks and Deep Learning (2010s–Present): Advances in deep learning, fueled by
neural networks, transformed artificial intelligence. Significant progress in speech and picture
recognition throughout this era has led to applications in domains such as virtual assistants,
self-driving cars, and facial recognition systems.

From the 2010s until the present, useful Business apps: AI apps have grown in usefulness and
accessibility for enterprises. Customer service departments now use chatbots, virtual
assistants, and natural language processing technologies, and machine learning algorithms
have improved decision-making across a range of businesses.

Emphasis on Sector-Specific Solutions Up to This Point: AI is currently being more and more
adapted to industry-specific requirements. Predictive maintenance, targeted marketing, supply
chain optimization, and other applications are using it. Businesses are putting money into AI
to boost productivity and obtain a competitive advantage.

Ethical & Responsible AI (Present): As AI is used more often in business, ethical issues are
receiving more attention. Businesses are concentrating on ethical AI procedures, addressing
issues with accountability, transparency, and prejudice.

Technological developments, shifting business requirements, and a growing comprehension

of AI's potential have all contributed to the increasing integration of AI into business. It is
anticipated that as AI technologies advance, their influence on a range of businesses will
increase.
RESEARCH METHODOLOGY
In order to investigate worker-AI coexistence, this study takes a worker perspective and
contextualizes the underlying concepts. The objective is to provide a theoretical framework
for further research development in this field and to incorporate the relevant material. ------
shows that several aspects of the expected influence of AI on labor have been the subject of
current studies. To comprehend the direction of scholarly research on the coexistence of
workers and AI, it is imperative to investigate themes and research agendas. The main study
question for that reason is how employees will get along with AI in the workplace.

SOURCE OF DATA
Primary Data: This data was collected directly from respondents through questionnaires and
google forms.

Secondary Data: Secondary data is the data, which already exists and was collected for
some other purpose. The secondary data is basically collected from websites, books, and pre
published papers.

SAMPLE SIZE

Sample size refers to the number of respondents targeted for collecting the data for research.
The sampling size of this research is 50 respondents.

SAMPLE UNIT

Sample units are the members of the population from which measurements are taken during
sampling. The sampling unit in this report are employees of private sector organisations.

SAMPLING METHOD

Sampling method is the process of studying the population by gathering information and
analysing that data. The sampling method used for this study is CONVIENIENCE
SAMPLING i.e. the samples are selected from the population directly because they are
conveniently available for the researcher.

TOOLS AND TECHNIQUES OF DATA COLLECTION

The data and information required for this study is obtained by:

Questionnaire
TOOLS OF DATA ANALYSIS AND PRESENTATION

To analysis and present the data following tools were used:

 Tables
 Graphs

DATA ANALYSIS AND INTERPRETATION

1. Demographic profile of respondents

Year of work experience

Respondents Percentage
0-1 years 20 40
2-3 years 9 18
4-5 years 6 12
6-7 years 2 4
Above 7 years 13 26
Total 50 100

Analysis:

From above table we can infer that, 40% respondents have 0-1 year of work experience, 26%
respondents have more than 7 years of work experience, 18% of respondents have 2-3 years
of work experience, 12% of respondents have 4-5 years of work experience and 4% of
respondents have 6-7 years of work experience.
Interpretation:
2. Perceived Intelligence
To what extent do you perceive intelligent machines as having human-like intelligence?
Respondents Percentage
Not at all 1 2
A little 12 24
Somewhat 21 42
Quite a bit 4 8
Completely 12 24
Total 50 100

Analysis:
From above table we can infer that,
3. Comfort level
How comfortable are you working alongside intelligent machines in a professional setting?
Respondents Percentage
Extremely uncomfortable 2 4
Slightly uncomfortable 1 2
Neutral 17 34
Slightly comfortable 15 30
Extremely comfortable 15 30
Total 50 100
4. Communication preference
How open are you to communicating and collaborating with intelligent machines in your
daily work?
Respondents Percentage
Not open at all 2 4
Slightly open 6 12
Moderately open 16 32
Very open 14 28
Extremely open 12 24
Total 50 100
5. Decision-Making trust
To what extent do you trust decisions made by intelligent machines in the workplace?
Respondents Percentage
Not at all 4 8
A little 14 28
Somewhat 16 32
Quite a bit 7 14
Completely 9 18
Total 50 100
6. Preference for Human Interactions
How much do you prefer human interaction over interaction with intelligent machines in a
work context?
Respondents Percentage
Strongly prefer humans 6 12
Prefer humans 8 16
Neutral 20 40
Prefer intelligent machines 10 20
Strongly prefer intelligent 6 12
machines
Total 50 100
7. Collaborative Effectiveness
How effective do you think collaboration between humans and intelligent machines is in
achieving work goals?
Respondents Percentage
Not effective at all 1 2
Slightly effective 6 12
Moderately effective 12 24
Very effective 16 32
Extremely effective 15 30
Total 50 100
8. Job satisfaction
To what extent does the presence of intelligent machines enhance or diminish your job
satisfaction?
Respondents Percentage
Highly Decreases 1 2
satisfaction
Decreases satisfaction 5 10
Neutral 13 28
Increase satisfaction 23 46
Highly increases satisfaction 8 16
Total 50 100
9. Training and adaptation
How open are you to receiving training to adapt to working alongside intelligent machines?
Respondents Percentage
Not open at all 1 2
Slightly open 2 4
Neutral 15 30
Very open 15 30
Extremely open 17 34
Total 50 100
10. Perceived job security
How open are you to receiving training to adapt to working alongside intelligent machines?
Respondents Percentages
Not open at all 1 2
Slightly open 2 4
Neutral 15 30
Very Open 15 30
Extremely open 17 34
Total 15 100
11. Impact on team dynamics
How do you think the presence of intelligent machines affects team dynamics in the
workplace?
Respondents Percentage
Highly Negative 3 6
Negative 1 2
No impact 10 20
Positive 29 58
Highly positive 7 6
Total 50 100
12.Autonomy preference
How comfortable are you with allowing intelligent machines to work autonomously without
human supervision?
Respondents Percentage
Extremely uncomfortable 5 10
Slightly uncomfortable 6 12
Neutral 19 38
Very comfortable 13 28
Extremely comfortable 7 14
Total 50 100
13.Workload distribution
How do you feel about intelligent machines assisting in workload distribution in your team?
Respondents Percentage
Negative 1 2
Slightly Negative 4 8
No impact 10 20
Slightly Positive 21 42
positive 14 28
Total 50 100
14. Preference for human Decision- Making
In critical decision-making situations, do you prefer decisions made by humans or intelligent
machines?
Respondents Percentage
Strongly prefer humans 9 18
Prefer humans 14 28
Neutral 9 18
Prefer intelligent machine 12 24
Strongly prefer intelligent 6 12
machines
Total 50 100
15. Learning From machines
How willing are you to learn from intelligent machines to enhance your skills and
knowledge?
Respondents Percentage
Not willing at all 1 2
Slightly willing 3 6
Neutral 13 26
Very willing 17 34
Extremely willing 16 32
Total 50 100
16. Embracing Change
How adaptable do you consider yourself to be in embracing the changes brought about by
intelligent machines in the workplace?
Respondents Percentage
Not adaptable at all 1 2
Slightly adaptable 4 8
Neutral 10 20
Very adaptable 24 48
Extremely adaptable 11 22
Total 50 100
17. Feedback Mechanisms
How important do you think it is to have feedback mechanisms for improving the
performance of intelligent machines in the workplace?
Respondents Percentage
Not important at all 1 2
Slightly important 1 2
Neutral 11 22
Very important 18 36
Extremely important 19 38
Total 50 100
18. Inclusion in decision making
How included do you feel in the decision-making process when working alongside intelligent
machines?
Respondents Percentage
Not included at all 3 6
Slightly included 7 14
Moderately included 20 40
Included 15 30
Extremely included 5 10
Total 50 100
19. Perception of Machine Learning Bias
To what extent do you perceive biases in machine learning algorithms as a concern in your
workplace?
Respondents Percentage
Not a concern at all 2 4
Slightly concerning 7 14
Moderately concerning 18 36
Very concerning 12 24
Extremely concerning 11 22
Total 50 100
20. Overall outlook
Overall, how positive or negative is your outlook on integrating intelligent machines as
colleagues in the workplace?
Respondents Percentage
Negative 2 4
Slightly Negative 3 6
No impact 13 26
Slightly Positive 14 28
positive 18 36
Total 50 100
FINDINGS
SUGGESTIONS