V4.

3 • JUNE/JULY 2015

WINDOWS FOR EFB

Delta Air Lines on choosing
Windows and Surface

FUEL EFFICIENCY AT AIRASIA

GE Aviation and AirAsia on their fuel efficiency program
DEVELOPMENTS IN EFB REGULATION
FAA tells us why EFB rules are changing
White Paper: FAA Case Studies: Delta Air Lines, AirAsia and GE Aviation
PLUS… The World according to IT & Me, News, Upcoming and Past Webinars, Operations Software Directory
Welcome… V4.3 • JUNE/JULY 2015 OPERATIONS
Aircraft IT Operations: everything changes but basics like
safety and efficiency remain paramount 04 LATEST NEWS AND TECHNOLOGY 25 UPCOMING WEBINAR: YOUR CHANCE
With increasing numbers of aircraft flying more frequent and numerous flights to a UPDATES TO ATTEND CONVENIENT AND
growing web of destinations, just keeping up can sometimes seem like a challenge for the Operations IT is always a busy sector and busy people FREE LIVE OPERATIONS SOFTWARE
Operations IT professional. But it isn’t only about keeping up: with new solutions evolving want to keep up with the latest developments. That’s DEMONSTRATION WEBINARS
to manage traditional Operations processes as well as whole new processes brought why professionals in Aircraft Operations IT go to Preview of fuel management, EFB and XML document
about by the application of IT… well, you can see where I’m going here. There’s a lot of http://www.aircraftit.com/Operations/Index.aspx and management software demonstration Webinar with
information to be marshalled and applied if an Operations IT function is to continually here in the Aircraft IT Operations e-journal to find out OpenAirlines on 25th June 2015 plus EFB and XML
deliver against the growing demands from airlines, regulators and passengers. what’s happening in their world of work. document management with Ovidius on 2nd July 2015.
But, as if those challenges were not enough, the outside world is changing in ways
that constantly put demands onto the people and organizations who fly passengers and 13 CASE STUDY: LESS FUEL, MORE 26 WHITE PAPER: KEEPING EFB
freight around the world. Reduced fuel and emissions; more efficient routing, planning EFFICIENCY, BETTER SERVICE REGULATION UP WITH THE TIMES
and flying; coping with higher traffic densities throughout the world’s airways and Jonathan Sanjay, Group Director Fuel Efficiency, Aircraft IT meets Brian Hint, Aviation Safety
especially at and around airports; meeting passenger expectations for safety, security and constant connectivity… AirAsia and Andrew Jones, Airline Partner - Flight Inspector (Operations) at the FAA to catch up with
these are daily challenges for an Operations IT professional which is why Aircraft IT makes it our mission to bring Operational Efficiencies, GE Aviation the latest developments in regulation for EFBs
relevant information to your desktop. AirAsia joined GE Aviation with its pilots and other As EFB moves from disruptive technology to established
This issue includes the selection, determination and implementation of an EFB program in one of the world’s stakeholders to introduce a new data driven approach to system, the FAA’s regulation is also evolving from
largest airlines and it records another instance where an airline has opted for Microsoft Surface over Apple iPad. operations planning, fuel efficiency and better decisions.
And, still of the subject of EFB, we had the chance to meet the FAA and learn what the regulator is doing to ensure
managing the switch from paper to digital to managing
the development and improvement of EFB systems.
that its policies are always up-to-date with the latest EFB solutions and the changing nature of EFB developments. 16 ON-DEMAND WEBINAR FOCUS
Finally, there’s an article on how one of the growing number of no frills carriers is working to enhance fuel efficiency The On-Demand Webinars you’ll need to choose the 31 THE WORLD ACCORDING TO IT & ME!
and generally improve the efficiency of its operations to better manage the business and improve the offer to right EFB solution for you Is Microsoft cool now? Paul Saunders
passengers. Finding the right EFB IT solution to match your With a growing group of airlines opting for Windows
Also, it wouldn’t be Aircraft IT Operations without the World according to IT and to Paul Saunders; in this issue requirements is so much easier if you search the library rather than iOS for their tablets, is it time we all looked
reflecting changes that are happening in the sector today (see above), he asks whether Microsoft is cool now?
of recordings of Aircraft IT Past Webinars by category. again at Microsoft’s offer? Paul thinks so and, as usual,
As usual, we bring details of webinars to come and past webinars available in recorded form. Plus, in this issue, we
he knows why he thinks so.
include an ‘On-Demand Webinar Focus’ to make it even more straightforward for readers who wish to research the 22 CASE STUDY: THE WINDOWS TABLET EFB
topic on their desk today… this issue covers the many webinars that Aircraft IT has hosted on EFB solutions.
Aircraft IT Operations: making information accessible in a busy world.
AT DELTA AIR LINES 32 UPLOAD TENDER
Ed Gaitan, General Manager - Flight Operations Whatever software solution you are looking for, this
Technology, Tablet EFB Program Manager Tender upload feature will allow you to reach out to all
Ed Haskey
and Roland Brenny, Principal IT - Information the major Vendors at once.
Technology
CLICK HERE: Send your feedback and suggestions to AircraftIT Operations The choice of Windows might have seemed a departure 33 OPERATIONS SOFTWARE DIRECTORY
from convention but, when Delta wanted an EFB to fit A detailed look at the world’s leading Operations IT
CLICK HERE: Subscribe for free systems.
with its Microsoft enterprise IT capability, Windows and
AircraftIT Operations the Surface tablet looked sensible.
Publisher/Editor: Ed Haskey Copy Editor/Contributor: John Hancock
E-mail: ed.haskey@aircraftit.com E-mail: john@aircraftit.com
Telephone: +44 1273 454 235 Magazine Production: Dean Cook
Website: www.aircraftIT.com E-mail: deancook@magazineproduction.com
AircraftIT Operations is published bi-monthly and is an affiliate of Aircraft Commerce and part of the AviationNextGen Ltd group. The entire contents within
this publication © Copyright 2014 AviationNextGen Ltd an independent publication and not affiliated with any of the IT vendors or suppliers. Content
may not be reproduced without the strict written agreement of the publisher. The views and opinions expressed in this publication are the views of the
authors and do not necessarily reflect the views or policies of their companies or of the publisher. The publisher does not guarantee the source, originality,
accuracy, completeness or reliability of any statement, information, data, finding, interpretation, advice, opinion, or view presented.
4 | TECHNOLOGY & NEWS | AIRCRAFT IT OPERATIONS | JUNE/JULY 2015
INTERACTIVE Click here for full product details
FUEL
Reduce your fuel costs
The fuel conservation solution from Aviaso provides a
full range of data analysis, reporting, and monitoring
tools to help airlines save fuel and reduce emissions.
It contains more than 100 ready-made reports, which
allow an airline to thoroughly understand the fuel
consumption and to identify potential fuel savings.
The Aviaso software also helps to really achieve these
savings by rigorously monitoring the various fuel
saving initiatives for each
Aviaso
connecting aviation and software
Aviaso Inc. · Huobstrasse 10 · CH-8808 Pfaeffikon · Switzerland · Phone: +41 55 422 0000 · www.aviaso.com · info@aviaso.com
All that’s new in Aircraft Operations IT
software and systems
AT times it’s hard enough to keep up with doing a
professional job, meeting the imperatives that govern
any business (corporate objectives, regulation, market
expectations…) and managing the constant change that
has become part of everyday working life for those in
Operations IT. But then, it’s also important to keep abreast
of the latest developments affecting the sector so that your
business will be well prepared to face any challenges and
leverage any opportunities that might arise. Thank goodness,
Air Transat implements
fuel efficiency software from Aviaso
Analyze fuel
consumption
Discover fuel
savings
Monitor progress
Photo: Konstantin von Wedelstaedt, licensed under GFDL 1.2 via Wikimedia Commons
of initiatives IN mid- April 2015, Air Transat signed an agreement with
Aviaso for the implementation of the Aviaso/Fuel Efficiency
software. Already in 2003, Air Transat had started a fuel
management program having stringent measures for
Communicate management of fuel consumption, adjustments to operations,
and investments in technology. Now, Air Transat ranks as the
results most climate-efficient airline in North America, based on the
and every flight. comprehensive evaluation carried out by NGO Atmosfair.
“We already have one of the best fuel-management programs
in the industry,” says Jean-François Lemay, General Manager, Air
Transat. “Implementing this system developed by Aviaso gives
CLICK HERE us the means to improve our practices and further refine our
for more information program, with the goal of reducing fuel burn by another 1%.”
Keith Lawless, Senior Director, Business Sustainability and
www.aviaso.com Improvement, Air Transat, says: “We were looking for an easy-
to-implement and cost effective solution that would smoothly
integrate with our existing IT systems. Another important
criterion to select Aviaso was that the software was already
in productive use at several airlines and has demonstrated
positive measurable results for those airlines.”
then, that Aircraft IT Operations website and eJournal both
carry all of the latest news from the vendors, consultants,
airlines, operators and OEMs who matter for those charged
with ensuring the safety, flying and efficiency of commercial
aircraft.
In this news section, we bring together the information you
need from the people and business that matter; all packaged
to make it easier to find what you need to know or simply to
get up to speed with the latest news.
The implementation of the software is underway and will be
completed within the next two months.
“The project planning is very well thought out, and so far, we
are very happy with how the implementation is progressing,”
adds Keith Lawless.
The fuel efficiency software from Aviaso includes more
than 100 ready-made analysis reports. These reports allow
an airline to thoroughly understand their fuel consumption
and to identify potential fuel savings. Furthermore, the Aviaso
solution not only identifies the fuel savings, but also helps in
really achieving these savings by rigorously monitoring the
various fuel savings initiatives for each and every flight. In
addition, the software also provides comprehensive reporting
to ensure full compliance with the EU Emissions Trading
System legislation.
“We are excited to have our first North American client with
Air Transat,” says Rudolf Christen, CEO of Aviaso. “Air Transat
is one of the world-wide leaders in fuel conservation as
recognized by several independent organizations. It is a huge
compliment that Air Transat has decided to work with us.”

Arconics shortlisted for the Aviation
Innovation Award
ARCONICS were delighted to announce in mid-May 2015
that they had been shortlisted for the Irish Aviation Authority
Aviation Industry Awards 2015 in the category of Aviation
Innovation for the AeroDocs EFB content management
product. Arconics set about extending its AeroDocs product
as a solution for flight crews to becoming one key element
of a complete nose-to-tail e-Enablement platform, on
which several mobile applications could be installed — for
flight crews, cabin crews, passengers, engineers, and airline
management and administrative staff. The first customer of
the expanded platform was Aer Lingus, an airline with a long
tradition of IT innovation.
With results such as lower costs, reduced timescales, reduced
workload, improved audit compliance and better staff
awareness, both Aer Lingus and Arconics consider the project
a great success given the high level of acceptance from flight
crews within Aer Lingus. Further, the regulator has allowed Aer
DAC International grows its sales capability
and sees new product from DMA-AERO
DAC INTERNATIONAL ADDS REGIONAL
SALES MANAGER
IN late April 2015, DAC International, a Greenwich AeroGroup
company, announced that it had added Bradley Sutphin as
a Regional Sales Manager. Mr. Sutphin will be handling the
sales responsibilities for the Midwestern United States. His
duties include working with all of DACs current dealers and
customers to grow DAC’s existing base and product lines.
Mr. Sutphin has held several positions within the aviation
industry. Most recently, he was the Category Manager with
Aerospace Products International and also served for several
years as Director of Sales for Avionics International Supply,
Inc. He holds an Associate’s Degree in Applied Sciences from
Westwood College of Aviation Technology and is a licensed
Airframe and Powerplant (A&P) Technician.
DMA-AERO AND DAC INTERNATIONAL
INTRODUCE A NEW REVOLUTIONARY MULTI-
PORT RVSM AIR DATA TEST SET
DMA-AERO announced, at the end of April 2015, the release
of its new RVSM compliant MPS49 Air Data Test Set which is
applicable for all types of civil and extended range, fixed or
rotary wing aircraft.
The MPS49 has three independent channels for Altitude,
Airspeed and Angle of Attack and is RVSM compliant with
a recommended calibration cycle of up to 18 months, thus
reducing maintenance costs. Calibration is performed via the
instrument’s keypad or touch screen and is fast and simple
since no mechanical adjustments are required. And while DMA
JUNE/JULY 2015 | AIRCRAFT IT OPERATIONS | TECHNOLOGY & NEWS | 5
INTERACTIVE Click here for full product details
Visit us at the
Lingus to remove paper copies of manuals from the aircraft, Paris Air Show – UTC C2
saving some 35-40kg per aircraft, per flight –a significant located static side of
weight and hence cost saving for the airline. Such was the
success of the platform that, in 2014 it was purchased by Chalet Row A 338
Cathay Pacific Airways, the flag carrier of Hong Kong.
Arconics will also announce another customer for the
platform in June 2015 – a top-tier and one of the fastest
growing airlines in the world with some of the newest aircraft
flying today.
What can
ABOUT AVIATION INDUSTRY AWARDS
The Aviation Industry Awards
celebrate excellence in the
aviation sector in Ireland.
The trophies will be handed
out at the glamorous Awards
ceremony on Thursday, May 28th 2015 in Dublin.
your tablet
do next?
Our Tablet EFB system enhances the functionality of flight deck tablet devices by providing:
• A continuous power source
• Real-time avionics data through certified equipment
• Two-way communication capability between the aircraft and the ground
• Compatibility with a wide range of tablets
• Connectivity to multiple devices
• Growth path for added capabilities and future purpose-built EFB systems
FAA, EASA and CAAC certified on many aircraft platforms. Product hardware is Apple® certified. 24/7 global support.
Aircraft Data
ARINC 717
has produced three-channel angle of attack test sets for more ARINC 429
than 15 years this Air Data Set is different. OTHERS
“The MPS49 is not only compact like its predecessors but
it offers something unique,” said President of DMA-Aero
Robert Knowles. “This product features an exclusive isolation Our unique system employs Tablet Interface Module (TIM™) hardware that
function for multiple PS, PT and AoA ports with automatic line works with our certified aircraft interface device installed on the aircraft.
switching to generate independent calibration and leak testing
for each ‘Smart’ probe.”
Additional features include a 5000 hr. warranty on the
internal pump, USB port, Encoding Altimeter option, and utcaerospacesystemsEFB.com
wireless, Bluetooth and GPIB interfaces all covered by a
standard two-year warranty.
DAC International is DMA’s United States distributor for its Air
Data Test Sets.
6 | TECHNOLOGY & NEWS | AIRCRAFT IT OPERATIONS | JUNE/JULY 2015
Two new customers for navAero EFB solutions
AUSTRIAN CHOOSES TABLET EFB SYSTEM WITH DATA
CONNECTIVITY FROM NAVAERO
NAVAERO announced in mid-May 2015 that
Austrian Airlines had chosen the navAero Tablet EFB
system as the platform for their electronic flight bag
initiative using the Microsoft® Windows Surface™
Pro 3 as the tablet of choice for deployment on all
their fleets – A319, A320, A321, B767, B777 and Dash
Q400. The navAero ‘Smart’ Mount system with the
integrated Power/Data Interface module will be an installed platform for holding the
Surface Pro 3 device as well as supplying certified connectivity to aircraft power for
device charging and connectivity to aircraft data. Data connectivity on the Q400
fleet will be achieved through the installation of the navAero Universal Aircraft
Interface Device (UAID). On other fleets, connectivity will be obtained through
connections to existing aircraft interface devices (AID). Additionally, the Q400 EFB
system will include the navAero t-Com™ communications module to provide an
integrated cellular/WiFi communications portal for on-ground data connectivity.
Deploying the integrated navAero EFB system across all fleets will allow Austrian
to realize maximum cost efficiencies of the Surface Pro 3 tablet as a portable EFB
platform. An EASA STC for the navAero Tablet EFB system exists for all fleets except
the B777 – the STC for which is scheduled for completion by mid-second quarter,
2015. The installation of the EFB provisions will be done with minimal ground time
so to speed the deployments…with first installations planned to commence in late
second quarter, 2014
Dr. Philipp Haller, A320-Captain and EFB-Administrator, Austrian Airlines stated: “The
INTERACTIVE Click here for full product details
Improving Safety and Your Bottom Line with Navtech’s Airline Operations Software
With more than 400 global customers,
Navtech is advancing airline operations with its innovative software solutions.
Improve safety and efficiency for less.
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unique design of the navAero Tablet EFB system showed
that they had the right technology solution to meet
our requirements. And their credentials as a Microsoft
Designed for Surface partner further qualified them as
being the right partner for Austrian. It will allow us to
reduce weight, cost and effort and will also enable us to
achieve greater flight operations efficiency and improved situational awareness for
our cockpit crews.”
Simone Giordano, President, navAero Group commented: “Throughout the past year,
we have worked closely with Austrian to document and demonstrate our technology
and how our Tablet EFB system could meet the specific needs and requirements of their
EFB program. It’s a flexible system that can interface with our own technology as well as
integrate with technology already deployed on our customer’s aircraft. Ours is a system
that brings together all the components under strict certification approvals that provide
for the utmost in reliability and usability. The system’s flexibility to adapt to different
needs in terms of platform and capability and aircraft configurations is its core added-
value.” Giordano continued: “We are delighted to add Austrian to our family of airline
customers who have embraced EFB technology and look forward working with them in
the implementation of their EFB program.”
CARGOLUX ENGAGES WITH NAVAERO FOR
TOUGHPAD EFB SYSTEM
NAVAERO announced in mid-May 2105 that Cargolux Airlines International S.A.
has selected the navAero Smart Mount Tablet EFB System hardware applicable for
the Panasonic Toughpad tablet for deployment on the airline’s 747-400BCF and
info@navtech.aero www.navtech.aero
747-400ERF fleets. navAero
will also be supplying
technology and engineering
services to fulfill the detailed
requirements of the airline’s
EFB program
The fully-ruggedized
Panasonic Toughpad
incorporates MIL-STD-810G
standards to withstand a
4-foot drop, all weather dust
and water resistance, and
features a 10.1-inch daylight-readable display with multi touch capabilities… making
it an ideal EFB platform. The ToughPad will be deployed in the navAero Smart Mount
system with the integrated Power Interface module which will be linked to certified
connectivity with aircraft power for device charging. The integrated system will allow
Cargolux to realize maximum functionality of the Toughpad tablet as a deployed
portable EFB device usable in all phases of flight.
Simone Giordano, President, navAero Group, stated: “We are extremely proud
to have Cargolux join the ever growing number of commercial airline operators
who have made the business decision to embark on an EFB program and have
selected navAero as their solutions partner for providing cost effective deployment
technologies. The commitment of Cargolux to navAero Tablet EFB solutions is a
strong proof point as to the capabilities, range of services and product affordability
that our company is delivering today to the commercial aviation marketplace.”
 JUNE/JULY 2015 | AIRCRAFT IT OPERATIONS | TECHNOLOGY & NEWS | 7

Navtech Acquires DW International INTERACTIVE Click here for full product details

NAVTECH announced at the end of April 2015 that it had
acquired DW International (DWI). The acquisition is part of
Navtech’s continued investment strategy to accelerate global
growth and expand its product and service offerings.
UK based DWI offers Performance Based Navigation (PBN)
solutions that directly align with Navtech’s products, specifically
with Navtech Flight Plan and Navigational Data solutions. DWI
dominates the global market for Receiver Autonomous Integrity
Monitoring (RAIM) predictions for Global Positioning Satellite
(GPS)-based airline operations and supplies key PBN tools for Air
Navigation Service Providers (ANSPs), Civil Aviation Authorities
(CAAs) and airports around the world.
“We are continuing to execute against our strategic plan and
investing in the business. The acquisition of DWI is an adjacent
business and will complement our current products and
services,” stated Mike Hulley, CEO and President of Navtech. “We
look forward to a seamless integration of DWI as we take the
newly combined solutions to the market for the benefit of all our
customers.”
“This pairing with Navtech will allow for growth within the
marketplace without losing sight of what has made DWI so
successful: knowledge of the industry, delivering solutions,
and an absolute commitment to individual customers and
their needs,” stated John Wilde, CEO of DWI. “I am excited
about moving forward together, as one, and engaging with
existing and new customers alike to enhance our future growth
prospects.”
DWI is uniquely positioned within the PBN solution market
and complements Navtech’s core business of flight operations
and navigation data services. Synergies between DWI and
Navtech will allow Navtech to expand its capabilities into the
PBN solution market, as well as continuing to build on its
existing suite of products, grow product roadmaps and provide
consultancy services.
NAVTECH PARTNERS WITH AIRBUS ON
EFB INTEGRATION INTO AIRCRAFT US PATENT 82131081
AS May 2015 started, Navtech announced a partnership with
Airbus to integrate electronic flight bag (EFB) applications into
Airbus aircraft. This partnership will bring high quality electronic MOUNTS AND CRADLES
DESIGNED FOR TODAY’S EFB
charts to Navtech airline customers for their current Airbus fleet,
and new Airbus aircraft of the future.
Navtech is integrating with Airbus’ EFB Fly Smart software
platform and applications. This integration will deliver electronic
charts today and support additional functionality in the future
such as flight plans, aircraft performance, etc. The partnership
is part of Navtech’s overall business strategy which includes
continuous growth in global market share supported by
investment into the product portfolio.
“Navtech is proud to serve operators of commercial and
military Airbus aircraft with its integrated high quality electronic
charts solution into FlySmart. The combined products will greatly
improve the pilot’s interface to cockpit systems and situational
awareness,” stated Mike Hulley, CEO and President of Navtech.

Alter Equity3P invests 1 million euros in • iPAD • GALAXY • SURFACE

OpenAirlines to support SkyBreathe,
its eco-efficient flight software solution
CREATED in 2006 by Alexandre Feray
in Toulouse, OpenAirlines began by
providing consulting and business
services to airlines and aircraft
manufacturers, notably to Air France
and Airbus. In 2014, turnover was
1.1 million euros with 30% growth
over 2013. Since 2013, the company
has developed and commercialized
SkyBreathe, the software solution for
improving aircraft fuel consumption.
Using big data algorithms, the software
automatically analyzes the huge
amount of data available in flight
data recorders (the ‘black boxes’) to
assess the fuel efficiency of flights.
It integrates actual flight conditions
(payload, weather conditions, trajectory,
air traffic control constraints, etc.) while
most other solutions use simplified stat-
istical parameters. Based on this inform-
ation, airlines can implement the most
effective best practices to reduce their
fuel consumption.
SkyBreathe is already in service or in
the process of being implemented by
some ten airlines around the world
including Transavia, an Air France
subsidiary. In fact, such tools make it
possible to reduce up to 5% of the fuel
consumed on each flight. This expense
is strategic for airlines given that fuel
accounts for some 30% of their costs.
Alter Equity3P is a French investment
fund committed to Sustainable
Development. The Alter Equity3P
investment should enable OpenAirlines
to expand its marketing and sales
• Tablet Power Supplies Available •
• FAA PMA Approved •
STC’s available for the following aircraft:
A319/A320/A321, B737, B757, B767,
B777, E145, E170, E190, L382 (C130)
resources targeting a fast-growing air
traffic market which today is still rarely
equipped with such systems. With this
funding,OpenAirlines is going to open MIAMI, FLORIDA, USA
subsidiaries in Asia, USA and the Middle PH: +1-305-378-9786
East in 2015 and 2016.
SkyBreathe is right in step with W: WWW.ASGINC.NET
the d’Alter Equity3P philosophy by E: SALES@ASGINC.NET sales@asginc.net
“COMMITTED TO KEEP YOU FLYING”
empowering airlines to lower their fossil
fuel consumption and cut greenhouse U S PAT E N T E D E F B M O U N T I N G S O L U T I O N
gas emissions.
8 | TECHNOLOGY & NEWS | AIRCRAFT IT OPERATIONS | JUNE/JULY 2015
SITA OnAir’s cutting-edge EFB weather solution available for all Aircraft
COMPREHENSIVE REAL-TIME WEATHER
DATA, DIRECT TO PILOTS
EFB Weather is a new SITA OnAir product that sends live
weather data, including turbulence, thunderstorms and
icing information, directly to Electronic Flight Bags (EFBs).
Announced at the beginning of June 2015, EFB Weather
gives pilots the necessary information to track and avoid
bad weather so they can re-route the flight to make it more
efficient. Passengers benefit from a more comfortable and
safer journey.
Click to watch the EFB Weather services video
A major European airline, with a fleet of more than 200
aircraft, is trialing EFB Weather this summer, with the aim of
INTERACTIVE Click here for full product details
installing it across the entire fleet by end of 2016.
“EFB Weather helps airlines to cut costs and improve the
passenger experience, retaining a focus on safety,” said Ian
Dawkins, CEO of SITA OnAir. “These three tenets are the
foundation of our entire approach to the connected Aircraft.
We already provide the widest portfolio of nose-to-tail
connectivity products and solutions, and our pipeline for new
products includes innovative technology that will help airlines
realize the full potential of their new generation Aircraft.”
EFB Weather gives the airline a full range of benefits for its
connected aircraft. In the cockpit, it offers pilots a graphically
optimized view, specifically designed for commercial pilots,
of live weather information for the entire flight. It provides
a 4D view of the weather and covers both the horizontal
and vertical planes, as well as the direction of the weather’s
movement. With the whole picture, they can plan the most
efficient route to avoid dynamic weather conditions, reducing
fuel burn and emissions, and any potential damage to the
aircraft. This provides clear benefits for flight operations, as
well as airlines’ maintenance teams.
In the cabin, EFB Weather makes for safer flights, as well
as giving passengers a more comfortable and convenient
journey. Bad weather can cause delays and diversions;
turbulence is often uncomfortable and it can exacerbate
fear of flying. Avoiding bad weather, therefore, improves the
passenger experience.
SITA OnAir has developed EFB Weather to be totally we launch more and more elements of the connected aircraft,
ubiquitous. It is therefore simple for airlines to equip all their you will see this becoming a firm trend.”
aircraft, despite many having mixed connectivity on different EFB Weather takes data from multiple sources across the
aircraft types. It can operate over either a broadband link or world to produce real-time, accurate weather data throughout
a narrowband ACARS link, using advanced optimization and the flight, complementing the data provided by weather
compression technology. It can also be updated at the gate radars. In addition, pilots can input weather conditions. It is
using a 3G or 4G mobile phone data link. And it is compatible also compliant with ground dispatch weather overlays. In
with any EFB hardware, including both Apple and Windows particular, it complements SITA OnAir’s AIRCOM® FlightTracker,
devices, as well as the major avionics systems. providing weather overlays that allow collaborative decision-
“SITA OnAir has the agility to provide complementary and making between the ground and the cockpit.
innovative technology,” continued Dawkins. “The fact that EFB EFB Weather is integrated into the A429 avionics bus to
Weather can operate over both ACARS from the SITA side and receive aircraft data, enabling direct feeds to operational flight
OnAir broadband is a very clear illustration of our ambition. As plans, thereby reducing pilots’ workload.
 JUNE/JULY 2015 | AIRCRAFT IT OPERATIONS | TECHNOLOGY & NEWS | 9

UTC AEROSPACE SYSTEMS
UTC AEROSPACE SYSTEMS ADDS UNIVERSAL
IN-FLIGHT AIRCRAFT HEALTH MONITORING AND
AUTOMATED FLIGHT TRACKING CAPABILITIES
UTC Aerospace Systems can cost-effectively add continuous
flight tracking and aircraft health monitoring to aircraft across
the globe, monitoring position and status while en-route. The
company announced in mid-April 2015 that it had extended
its innovative Aircraft Data Management (ADM) solution to
provide airlines with an effective means of flight tracking
that reports both position and aircraft health. UTC Aerospace
Systems is a unit of United Technologies Corp.
UTC Aerospace Systems’ aircraft health, flight tracking and
position reporting system is unique in its ability to integrate with
a variety of communications providers selected by the customer,
regardless of the communications channel, SATCOM or standard
ACARS. The system is based on the UTC Aerospace Systems
ADM Aircraft Interface Device (AID), a proven solution that has
been certified on multiple aircraft platforms since 2009. This
standard interface gives customers the autonomy and control to
seamlessly pair their current SATCOM or standard ACARS system
with existing UTC Aerospace Systems ADM solutions.
Brian Sartain, director of business development, Sensors and
Integrated Systems said, “UTC Aerospace Systems has a history
of providing innovative solutions to industry challenges. By
using Aircraft Data Management solutions as a building block,
we have been able to expand existing technology and offer
customers an efficient means to incorporate flight-tracking
capabilities on their aircraft, providing immediate benefits and
long-term security.”
UTC Aerospace Systems’ ADM solutions include the proven
technologies of the AID, Tablet Interface Module (TIM™) and
Electronic Flight Bag (EFB) systems. Currently, over 500 aircraft
flying today have UTC Aerospace Systems’ ADM systems.
UTC Aerospace Systems designs, manufactures and services
integrated systems and components for the aerospace and
defense industries. UTC Aerospace Systems supports a global
customer base with significant worldwide manufacturing and
customer service facilities. United Technologies Corp., based in
Hartford, Connecticut, provides high technology products and
services to the building and aerospace industries.
UTC AEROSPACE SYSTEMS TO RESELL SITA ONAIR’S
AIRCOM®CONNECT AS PART OF ITS ELECTRONIC
FLIGHT BAG SOLUTION
A few days later but still mid-April 2015, SITA OnAir and UTC
Aerospace Systems launched AIRCOM®Connect, the new
Electronic Flight Bag (EFB) and Aircraft Communications
Addressing and Reporting System (ACARS) software solution.
Two airlines will deploy the solution this summer.
AIRCOM®Connect is a standard plug and play offering,
meaning EFB applications can now access ACARS narrowband
connectivity for all phases of a flight. This new messaging
capability means airlines experience the many benefits of
ubiquitous ACARS, including:
• Aeronautical Operational Control (AOC) messaging, for
example to initiate performance calculation requests to be
performed by the ground systems, with the result being
displayed on the flight deck devices.
• Enhanced route optimization and reduced detours thanks
to real-time weather updates – on the ground and in the
air – sent direct to the EFB tablets.
• Free text messaging between dispatchers, maintenance
engineering and flight crews, enabling effective defect
troubleshooting during flight.
• Downloading automated reports, such as exceedance and
cruise reports.
• Dispatch data reports, including:
• Dispatchers up-linking automated messages that contain
updated METAR and TAF information;
• Flight crew requesting ramp service requirements during
approach to destination airport.
SITA OnAir partnered with UTC Aerospace Systems and
deployed the software solution on all of the UTC Aerospace
Systems EFB hardware platforms. They also included its
latest tablet-interface device (TIM™) which connects to and
leverages the UTC Aerospace Systems Aircraft Interface Device
(AID) features.
Ian Dawkins, CEO of SITA OnAir, said: “We have a history
of collaborating with UTC Aerospace Systems to bring our
customers innovative solutions. By combining the UTC
Aerospace Systems hardware with the AIRCOM®Connect
software, we can offer our customers the exact functionality
they desire for their EFB solutions. Increasingly, those EFB
solutions are tablet based.”
Jim Tuitt, manager of business development for aircraft
data management at UTC Aerospace Systems said “The
UTC Aerospace Systems tablet EFB, in combination with the
SITA OnAir AIRCOM®Connect software, enables an airline
to maximize the benefits of paperless operations. We look
forward to applying our extensive experiences together in
developing and supporting EFB systems worldwide and to
help airlines implement value added solutions.”
AIRCOM®Connect gives airlines the choice of two messaging
service options. The first is standard ACARS, which while
constrained by message size limitations is compatible with any
ACARS ground host processors and with most ACARS routers.
The second option is AEEC 841 Media Independent Aircraft
Messaging (MIAM) over ACARS. This overcomes the ACARS
size limitations, enabling third party applications to transmit
large messages over any networks, including VHF, VDL Mode
2, Iridium and Inmarsat.
UTC Aerospace Systems has received Federal Aviation
Administration (FAA) and European Aviation Safety Agency
(EASA) approval for AIRCOM®Connect to be used on their EFB
hardware platforms on a range of commercial aircraft types.

INTERACTIVE Click here for full product details

thalesgroup.com

Thales TopWings. Scalable networked solutions

Everywhere it matters, we deliver
GREENER AIRLINES IMPROVED FLIGHT SAFETY
TURNKEY EFB SOLUTION

OPERATIONAL COST SAVINGS PILOT-FRIENDLY

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Millions of critical decisions are made every day by airline operators to ensure a high level of efficiency. Thales is at the heart of this. Our TopWings®
Electronic Flight Bag (EFB) solution integrates hardware and software seamlessly, streamlining operational efficiency and significantly reducing
operational costs. A customisable and modular solution delivered with worldwide support 24/7, TopWings® by Thales gives decision makers the
information and control they need to make more effective responses. Everywhere, together with our customers, we are making a difference.

TOPWINGS14_English_C35028.027_85x273_Apr15_AircraftIT_v1.indd 1 18/03/2015 19:21

10 | TECHNOLOGY & NEWS | AIRCRAFT IT OPERATIONS | JUNE/JULY 2015

INTERACTIVE Click here for full product details

New Rocketroute topographic charts are
available for Apps
AT the end of May 2015, RocketRoute was pleased to
announce that new topographic charts were available in their
system — for iPad/Android Apps only. This data is prepared
and enriched for aviation purposes using OSM data. This is a
one-time purchase with annual updates available. Users can

Understand performance. just go to the shop page and choose the necessary country
and chart. After purchase instantly download charts to iPad,

Improve efficiency. Reduce cost.

iPhone or Android device.
Among the advantages of Rocketroute Apps is the fact
that they allow users to prepare flights, file flight plans and
navigate using a moving map capability in-flight. Rocketroute
has integrated two types of charts into the system to meet
all requirements! Charts are available under the 1: 250 000
scale and 1:500 000 scale, are downloaded in full and remain
available during flight for navigational use. Detailed map
information includes:
• Motorways, Roads, Tracks;
• Buildings, Villages, Towns and Cities;
• Terrain data;
• Rivers, Forests.
RocketRoute 1:250,000 Topographic Charts provide detailed
terrain information for helicopter, gliding and fixed wing
navigation as well as flight planning. They are ideal for VFR
and Yankee and Zulu flight planning. Check examples of
screenshots for the UK below.
1:500,000 CHARTS
RocketRoute 1:500,000 Topographic Charts provide detailed
terrain information for fixed wing navigation and flight
planning. Ideal for VFR and Yankee and Zulu flight planning.
An example of a screenshot for the UK can be seen below.

1:250,000 CHARTS

DEEPER KNOWLEDGE

GREATER CAPABILITY
ENHANCED SUPPORT New Joint Venture in HC Andersens
Airport, Denmark, for testing and
OSyS has joined forces with Aero Engine Controls to create
Controls and Data Services - taking our proven solutions to a new level. maintenannce of UAV’s
SCANDINAVIAN Avionics A/S (SA) and Integra Consult A/S
have established a new joint venture company, which will act
Find our how we can help your operation achieve new heights in Fuel as a test and maintenance center for UAV’s. The new company
Efficiency, Safety Management and Asset Maintenance. will be moving into UAS Test Center Denmark placed at HC
Andersens Airport in Odense, Denmark.
The purpose of the new joint venture, announced in late
April 2015, is partly to have the facilities to perform test
Tel: +44 (0) 1332 771700 and maintenance, and to modify the UAVs as required. It is
info@controlsdata.com expected to be governmental as well as civil operators, and
also universities are expected to be among the future customer
www.controlsdata.com groups. The overall purpose of the joint venture is to deliver the
full package to end users in the professional UAV sector.
The first project SA and Integra have in the pipeline
deals with the University of Aarhus in connection with the
establishment of Villum Research Station at Station Nord in
Greenland to operate UAV’s in research projects. Here is a
Penguin B from the UAV Factory to be installed with sensors
among other avionics equipment. SA is providing safety
approvals, certifications and installation of avionics and other
equipment. Integra contributes with the operation of drones,
selection of sensors and dialog with Transport Authority
(approvals). Integra is also examining the possibility of getting
permissions to fly Beyond Line of Sight internationally.
The official announcement of the new joint venture
company was on Thursday, April 23, associated with the ‘Kick-
off Conference – Commercial Possibilities in UAS’ organized by
CenSec and Inno-Pro, at the HC Andersen Airport in Odense,
Denmark.
 JUNE/JULY 2015 | AIRCRAFT IT OPERATIONS | TECHNOLOGY & NEWS | 11

INTERACTIVE Click here for full product details

FUTURE-PROOF TABLET BASED

EFB SOLUTION
A Complete Turn-Key Electronic Flight Bag Solution
 Certification and installation
 Intelligent and modular infrastructure
 Maintain infrastructure investments
 Keep up with the emerging tablet technology
 Light weight solution at lower operational costs

Scandinavian Avionics A/S I sa@scanav.com I www.scanav.com/capabilities/other-services/electronic-flight-bag/

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AircraftIT: All about Solutions for Airlines and Aircraft
12 | | TECHNOLOGY & NEWS | AIRCRAFT IT OPERATIONS | JUNE/JULY 2015

SafetyCube grows Vendors in the News NAVTECH, INC.

Navtech, Inc. provides flight operations solutions including aeronautical Airlines, aircraft operators,
OEMs and infrastructure
and other charts, with products that can be configured as part of an

into African and

ACFT PERFO
ACFTPERFO is experienced in electronic flight bags and related software EFB.

managers in the news

to reduce costs such as engine use and related maintenance, data OPENAIRLINES

European markets
availability and study, paper printing and handling, manpower, etc. OpenAirlines proposes innovative solutions to reduce costs and bring
ARCONICS a competitive advantage to customers. SkyBreathe® Fuel Efficiency
Arconics technology allows airlines to import complex XML documents continuously monitors fuel consumption and identifies the most AIRBUS
A European consortium that produces the Airbus family of passenger
SOLENTA AVIATION CHOSE SAFETYCUBE TO from aircraft manufacturers, modify them to meet their own operational relevant opportunities for fuel saving.
aircraft, a corporate jet, the beluga supertransport and a military
needs, and deliver them to pilots and crew over a web, mobile, tablets,
MANAGE RISKS and EFBs on the flight deck.
ROCKETROUTE
transport.
THE South African airline Solenta Aviation, based in Founded in 2010, RocketRoute is a worldwide flight planning and
AVIASO navigation service for pilots. RocketRoute works on the web, mobile AUSTRIAN AIRLINES
Johannesburg and present in 10 countries in Africa such as Aviaso is making flying more cost-efficient and more ecological. Their phones and tablets. It also provides a full time operational support Austrian Airlines is the flag carrier of Austria and a subsidiary of
Algeria, Senegal and the Ivory Coast adopted the SafetyCube mission is to provide the most complete and technologically advanced team to members. the Lufthansa Group: it operates scheduled services to over 130
software solution for risk and compliance management from fuel efficiency software. Aviaso also provides software for emissions re-
porting as well as comprehensive consulting and training for fuel effi- SAFETY LINE destinations worldwide
April 2015. Safety Line provides data processing solutions in aeronautics. The
ciency and emissions management.
company started with the design of an information system SAFETY
CARGOLUX
DAC INTERNATIONAL
FRENCH AIRPORTS EQUIPPED DAC International offers a wide range of avionics upgrade solutions for
CUBE dedicated to operational risk management which is already used
by several great names in aviation.
WITH SAFETYCUBE regional and major airlines, military and general and corporate aircraft,
AT the same time, as well as MROs and OEMs worldwide. SCANDINAVIAN AVIONICS
Scandinavian Avionics A/S and the SA Group provides complete turn-
April 2015, Nantes DMA key avionics solutions. Core values like quality, reliability and flexibility
Atlantic Airport DMA design and manufacture test equipment for aircraft systems and
have been deeply rooted in the organization resulting in an excellent
components such as: RVSM Air Data Test Sets and Systems; fly-by-wire
started to use the flight control surface movement analysers; tachometer test sets; tilt reputation.
SafetyCube as used tables and equipment designed to customer specifications. SITA
in other French INTEGRA SITA is a multinational information technology company specializing Photo: Tak (Own work). Licensed via Wikimedia Commons
airports like Pau Integra is a consultancy company working primarily within aviation in providing IT and telecommunication services to the air transport
Cargolux is one of the leading cargo airlines worldwide, operating
where it has proven itself as one of the aviation industry’s most industry.
Pyrénées Airport, scheduled and charter services on a network covering all continents.
innovative companies. UTC AEROSPACE SYSTEMS
La Rochelle - Ile LIAT
de Ré Airport and
Photo: Deepakp7. Licensed via Wikimedia Commons NAVAERO UTC Aerospace Systems designs, manufactures and services integrated
navAero, Inc.develops and commercializes electronic flight bag products systems and components for the aerospace and defense industries, LIAT is an airline based in Antigua And Barbuda currently operating a
Clermont-Ferrand — Auvergne Airport. with FAA & EASA STC installations on the following aircraft series: supporting a global customer base with significant worldwide fleet of 16 aircraft – 9 ATR 42/72 and 5 De-Havilland-Canada DHC-8
Airbus A300/310, A318/319/320/321, A330, A340, B727, B737, B747, manufacturing and customer service facilities. Dash 8.
B757, B767, MD82/83/87, ERJ-135, E-170, BAe-146 / Avro-RJ70/85/100,
INTERACTIVE Click here for full product details CL601/604, DHC-8-402.
 JUNE/JULY 2015 | AIRCRAFT IT OPERATIONS | CASE STUDY: GE AVIATION SYSTEMS • AIRASIA | 13

Less fuel, more efficiency, better service

Small savings and operational efficiency help AirAsia to ensure that ‘everyone can fly’ explain Jonathan Sanjay, Group Manager,
Operational Efficiency, AirAsia and Andrew Jones, Product Leader, Fuel and Flight Risk Management for GE Aviation
14 | CASE STUDY: GE AVIATION SYSTEMS • AIRASIA | AIRCRAFT IT OPERATIONS | JUNE/JULY 2015
WHERE THE PROGRAM IS GOING
Safety and operation efficiency are two of the most important issues at
AirAsia as they are across the airline industry. And, with AirAsia, two
objectives in this respect are to continue to be the largest low cost airline
in the Asia Pacific Region and to ensure that costs are kept to a minimum
so that, in the words of the airline’s motto, ‘everyone can fly’. However,
to achieve these two objectives a fuel efficiency program is essential. In
the past five years AirAsia has seen fuel prices increase by an average of
25% year on year. So the airline needs to do its best; be innovative and be
passionate about reducing fuel consumption, towards which end they have
taken on a sophisticated analytical tool from GE Aviation Flight Efficiency
Services to reduce costs and, in turn, maintain demand for air travel.
From GE’s perspective, three things will make a difference for AirAsia
operations and build on the technologies being deployed today by GE in
support of the airline’s objectives as stated above. But first a cautionary
note: it’s easy to be seduced by technology, the tools and big data; but it’s
not all about the tools. It’s also important to remember the people who use
those tools to make the decisions on which the airline relies day in and day
out. As well as looking to the future, we can look back to Thomas Edison,
founder of what is now GE, who believed in focusing on innovation, being
prepared to not just invent products but, if it’s the right thing to do, to re-
invent the company. Remaining true to Thomas Edison’s dictum, “… find
out what the world needs, then… proceed to invent it,” GE still invests 5%
of revenue into R&D. Today, that philosophy has been brought up to date
with the Industrial Internet, an open, global network connecting people,
data and machines: and that’s certainly being used in Flight Efficiency
Services.
However, a business like GE Flight Efficiency Services is not at its best
when acting alone. While the software business can bring technology,
investment and innovation to the table, it is more effective in partnership
with customers who share the same beliefs in terms of innovation and
vision. Tony Fernandez, owner and founder of AirAsia, is helping GE
Aviation to realize the vision with his own philosophy of “Dream the
impossible, believe the unbelievable, and never take no for an answer…”
The objectives for GE Flight Efficiency Services include improved data
security, better collaboration and better insights to equip the person at the
‘sharp end’ of an operation with the ability to make the right decision and
be more effective. From an aviation standpoint, that means fuel efficiency,
operational efficiency and safety.
WHAT THE PROGRAM IS DOING
GE Flight Efficiency Services and AirAsia are working on two principle
programs, fuel management and navigation services. Both programs are
heavily dependent on the ability to access, analyze, interpret and reflect
back the insights arising out of data to help, i.e. where are we; are we saving
money and how much more could we save if we did something different?
It’s all about architectures, profiles, benchmarks and big data analytics.
What’s important is for a solutions provider to deliver a service such as fuel
management in the context of a suite of services that goes across the board.
So for an airline, GE Flight Efficiency Services can deliver fuel
management as part of a package including Flight Operations, Engine
Services and change management. It’s also important that any program
be long-term. It has helped that, before this current program, GE Flight
Efficiency Services had been working with AirAsia for a long time over a
range of collaborations supporting some mutual objectives. Time working
together affords the space and time to properly develop programs in a way
that would not otherwise be possible. In this sense, AirAsia’s role as an early
“…it’s easy to be seduced by technology, the tools and big data; but it’s not all about the tools. It’s also important to
remember the people who use those tools to make the decisions on which the airline relies day in and day out.”
adopter and innovator puts them into a good position to help develop new
approaches and services and puts GE Flight Efficiency Services in a good
position to provide AirAsia with the latest tools and techniques as soon as
they’re ready; to be first to use the new technology in the marketplace. It’s a
symbiotic relationship.
PROGRAMS AND AREAS COVERED
The first program to look at is using RNAV (RNP) procedures to deliver
precision approaches for 15 airports in Malaysia (a first for Malaysia)
and four airports each in Thailand and Indonesia. It’s not only about
designing the procedures; it also involves helping AirAsia work through
the operations specs to facilitate the regulator enabling them to operate
RNP (Required Navigation Performance) procedures. The program is a
great success so far and was predicated on delivering a number of things
including track-mile savings and offering much more reliable access to all
airports which can contribute to a reduction in the number of diversions or
cancellations due to weather… so greater predictability and reliability. Also,
greater precision makes a significant contribution to operational safety with The ‘per flight’ saving numbers in Figure 1 might appear small but
no need to run visual approaches into weather or terrain limited airports. AirAsia operates 15,000 flights a month so small savings add up to big
savings at the end of the day
WHAT AIRASIA IS DOING AROUND THE RNP PROGRAM
AirAsia’s first RNP flight in Malaysia was in October 2013 and the airline THE PILOT PORTAL
hopes to be first in Indonesia and Thailand to fly RNP procedures and first Pilots are key stakeholders in any fuel conservation program and
in The Philippines. It also plans to get all its sister companies to fly RNP operational efficiency initiative as you’d expect from them being, literally,
procedures in their base hubs having now been operating it for about a at the sharp end of the business, operating the equipment. However, often
year across fifteen airports. About six months ago AirAsia asked GE Flight the hardest thing about working with pilots is not so much introducing
Efficiency Services to come up with a way to explain how much fuel really a new idea to them as getting them to let go of an old idea. It was a
was being saved. The vendor tapped in to AirAsia’s own FOQA (flight traditional change management challenge to help further the objectives
operations quality assurance) data and came up with some interesting of the fuel program, about creating a shared need, helping to shape a
numbers showing significantly reduced track miles with RNP procedures. positive vision and getting that vision accepted and acted upon by pilots.
Comparing operations using RNP with the non-RNP operations from the It was important that they could understand the need to change, to do
past, it was clear that significant savings had been achieved (Figure 1) things differently; to mobilize some commitment and then implement
the change and monitor its progress so as to be able to keep these key
stakeholders informed of progress and results in the manner they prefer,
with hard numbers.
In short, the idea was to make data and information that is relevant to
pilots available to them as efficiently and easily as possible in a way that
is clearly understandable, to keep them on board with the program. As
“…before this current program, GE Flight Efficiency always in managing change it was necessary to recognize the importance
of those who might resist change if it was not properly communicated to
Services had been working with AirAsia for a long time them. Some of the information and data already considered above had
over a range of collaborations supporting some mutual to be brought to bear on the pilot community to which end, a report was
generated that goes in a portal talking a little about what AirAsia feels is
objectives.” important to help pilots be better equipped to help meet the objectives and
needs of the business.

Approach procedure Approach tracks
The pilot portal was introduced taking data from the
airline’s flight planning system and journey logs and
putting it through the GE analytical solution so that
every month a pilot can log on to his portal to get his
own fuel management statistics compared with what
his colleagues are achieving. He can also compare his
compliance rates for a number of fuel saving actions
such as idle reverse, one engine taxi... From this, pilots
can benchmark how they’re doing compared to their
colleagues, which has proved to be very motivating.
It’s also tied into performance incentive calculations
so that, at the end of the year, bonuses will reflect how
much fuel individual pilots are saving.
A MORE DEMOCRATIC APPROACH TO DATA
DISTRIBUTION
It is essential for success that data is visible across all
functions to try to avoid those silos that can be common
in airlines. It is also important to deliver relevant
information derived from millions of flight hours to
enable effective control and decision support at the point
of use. In this case, that was achieved by putting GE
Flight Efficiency Services’ dashboard tool onto a tablet so
that it could be available to whoever needs it with reports
and report formats designed to be easy to read, easy
to load, intuitive and where they are needed. In short,
it’s all about getting the right information to the right
person when they need it and in a format they can use. It
enables pilots to, for instance, find out for an airport into
which they are flying, the airline’s fuel statistics over the
past few months. Information improves confidence and
safety margins.
The pilot portal is also used for the airline’s instructor
pilots so that when they’re conducting training flights,
they can check their students’ performance on fuel
management to identify areas where improvements
would be possible.
SUMMARY
As we said at the start of this article, it’s not all about
the tools; it’s also about the people who use the
tools and how the tools can help them to do a better
job. Because it is the people using the tools, not the
solution, who will actually save fuel for the airline.
Using the tool, AirAsia has enhanced safety and
operational flight plan accuracy so that what fuel
is planned to be burned is close to what actually is
burned, using all of the processes described above to
improve pilot and dispatcher confidence. Operational
efficiency has improved and fuel conservation; plus the
airline has ensured that many small savings will add up
to big savings.
The task has been made more difficult for AirAsia
having to manage six airlines in the group. But they’re
well equipped to look out for deviations in operations.
For instance, when the airline moved to a new terminal
at Kuala Lumpur it was found that new procedures
built by the ATC (Air Traffic Control) provider were
very inefficient but AirAsia was able to use data from
the new system to calculate what additional fuel burn
the new procedure would cause and take that back to
the ATC provider… it was a really powerful tool. The
data is also fed back into the airline’s training program
conducted for pilots and despatchers every month –
providing real data and case studies.
WHAT’S NEXT?
Where do things go from here? GE Flight Efficiency
Services and AirAsia will be looking at innovative
ways to collect and to look at data, harnessing that to
improve the user experience, making it more intuitive
to use, to save time and avoid confusion. None of this
would be possible without advances in Cyber Security
to ensure that democratizing data still keeps it secure.
Similarly with Cloud Services, everything happens in
JUNE/JULY 2015 | AIRCRAFT IT OPERATIONS | CASE STUDY: GE AVIATION SYSTEMS • AIRASIA | 15
Author
Andrew Jones
Andrew is a senior
engineering and
management
professional with over
30 years’ experience
and a proven ability
to lead teams and
to exceed client expectations in
the delivery of complex solutions.
He has diverse expertise including
commercial management
consulting, airport development,
aerospace manufacturing, and
aviation fuel and carbon solution
management. He is expert in the
Dashboard on a tablet use and implementation of fuel
and energy management related
initiatives..
GE Aviation Systems
With a broad range of avionics,
power, and structures products,
GE Aviation’s Systems portfolio
is bringing the future of flight to
today’s commercial aircraft. From
Integrated Propulsion Systems that
create unprecedented engine energy
efficiencies to advanced flight
management systems that enhance
the capacity of the skies, GE provides
the advanced technologies critical
to superior aircraft performance and
is poised to take civil aviation to the
next level.
the cloud for accurate, relevant, real time access for AirAsia
everybody who needs it. And, of course, in all this As a leading low-cost airline,
technology we mustn’t forget that the objective of AirAsia’s cost optimization
efficiency in every area of operations is to ensure that philosophy is never at the expense
everyone can fly. of safety. The fleet of Airbus aircraft
fully complies with International
EXPECTED OUTCOMES Aviation Safety conditions, and is
regulated by the internationally
FOR AIRASIA renowned Malaysian Department
• Save more fuel;
of Civil Aviation. AirAsia has
• Inform business decisions;
renowned partners for aircraft and
• Predict more opportunities;
engine maintenance, and makes
• Improve utilization and uptime.
significant investment to ensure
safety, exercising zero tolerance to
INTERACTIVE Give us your opinion unsafe practices through training,
Click here to post your comment work practices, risk management
and adherence to safety regulations
INTERACTIVE Subscribe here at all times.
Click here to read all future editions
16 | ON-DEMAND WEBINAR FOCUS | AIRCRAFT IT OPERATIONS | JUNE/JULY 2015

ON-DEMAND
INTERACTIVE Click here for full product details 19TH MARCH 2015

WEBINAR FOCUS:
Electronic Electronic Logbook (ETL) and Paperless Aircraft

IT’s IN
Maintenance Software Demonstration Webinar

Flight Bag (including demonstrations of efbTechLogs,

Mobile Mechanic, and Mobile Inventory).

THE BAG...
S:
SATELLITE

The On-Demand Webinars you’ll need to

choose the right EFB solution for you
SECONDARY

S FORMS:
ELLITES:

U
:
options are

se the library of On-Demand Webinars to review the

S
ED IN VARIOU
PRIMARY SAT

SATELLITE

entire EFB market and find exactly what you need. You
have access to software and product demonstrations from
ncy

• Soft Light
SECONDARY
CAN BE US

• Multiply
are
• Normal

all the major EFB systems from across the market. If you are
Transp

seeking a new EFB solution or looking to replace an existing

one, this will prove an immense help. Listed opposite are
the On-Demand Webinars demonstrating ‘EFB solutions’.
Click on any webinar listed and you’ll be taken right to the
information page for that On-Demand Webinar. View as
LLITES:

many On-Demand Webinars as you need in order to cover all

Y SATE

of the points you have identified as key to selecting the right

SECONDAR

EFB solution for your operation.

HOW IT WORKS
• Every two weeks an industry leading IT Vendor hosts a live,
S: LLITE
PRIMARY SATE

Build on the past, improve in the present,
prepare for the future – with SITA e-Aircraft
Application Services.
Electronic Flight Bags (EFBs) reduce the paper
burden that can weigh down pilots and cabin
crew alike. Our take on EFBs is e-Aircraft
Application Services: a comprehensive solution
that links up your aircraft fleet with your IT
infrastructure without disrupting day-to-day
operations. Your teams can get more done.
Your costs are lower. And you have a solution
that works with your existing investments and is
ready for the future too.
Find out more today at www.sita.aero/EFB
“Picture courtesy of Goodrich Corporation”
“Chart © Jeppesen Sanderson, Inc. 2012”
1 hour long, Software Demonstration / Masterclass Webinar
showcasing their solutions via the Aircraft IT website.
• Each Webinar is recorded and then posted back up online
for users to view.
• The comprehensive Aircraft IT On-Demand Webinar
library allows airlines and operators the chance to view
full overviews of all the leading EFB Solutions on the
market from the comfort of their own home or desk at a
convenient time of their choosing. SESSION OVERVIEW
• Simply use the search functions at the On-Demand Webinar Register to view this On-Demand Webinar (recorded 19th
page to refine your search, pinpoint the webinars relevant to March 2015) and join ULTRAMAIN Systems for an as live
your needs and register to view your preferred sessions. software demonstration of their latest ground-breaking and
popular paperless airline, aircraft operator & MRO solutions,
THE WEBINAR FORMAT including efbTechLogs, Mobile Mechanic, and Mobile
So, for instance, when you’re researching the EFB market, it’s Inventory. During the Webinar you see ULTRAMAIN software
all there, making it easy to review the best solutions in the used by airlines and MROs across the world fully replaces
market, using the ‘Category’ search to find webinar recordings paper technical logs, task cards and other forms, and can
from leading EFB solutions vendors. Just select, ‘Electronic transform your organization into a fully paperless operation.
Flight Bag (EFB)’, to help focus on exactly what you’re looking The Webinar begins with the ULTRAMAIN experts outlining
for. The helpful Webinar format means you don’t just learn their extensive product range and discussing how their
what solutions do but also how to use them and apply them industry-leading paperless solutions… (Read more here)
to different challenges and opportunities.

INTERACTIVE INTERACTIVE
Click to see all On-Demand Webinars Click here to view full On-Demand Webinar Details
 JUNE/JULY 2015 | AIRCRAFT IT OPERATIONS | ON-DEMAND WEBINAR FOCUS | 17

26TH FEBRUARY 2015 12TH FEBRUARY 2015 INTERACTIVE Click here for full product details

U E L
GF
Electronic Flight Bag (EFB) Data Masterclass
Webinar: How not to drown in data SITA OnAir Nose-to-Tail Solutions for Connected
(centrally manage all EFB data and reporting, Aircraft Webinar Recording (CrewTablet;

S T I N
A
including Digital Library; EFF eTechLog; Latest In-Flight EFB Weather over ACARS; Live Flight
Innovations; iPad Software Demonstration). Tracking)
P W
STO
3% 30%

Don’t wait!
Contact us:
+33 (0)1 55 43 75 71
contact@safety-line.fr
www.safety-line.fr

SESSION OVERVIEW SESSION OVERVIEW

Register to view this On-Demand Webinar (recorded 26th Register to view this On-Demand Webinar recording (recorded
ATA
February 2015), hosted by the Arconics Electronic Flight Bag 12th Febraury 2015) and see a full overview of the SITA OnAir
ITH FLIGHT D
(EFB) experts, and learn how to efficiently manage multiple ground-breaking e-Aircraft, end-to-end connected aircraft
B CO M PUTED W
EFB data streams and greatly enhance an existing EFB solutions for flight and cabin operations; aircraft maintenance;
URING CLIM
program or to add significant value to a new project. During on-board services and passenger connectivity, available on
FLIGHT PATH D
TIMISED
66M€
the Webinar the Arconics experts also cover the latest trends all platforms including mobile / tablet devices. The Webinar
and innovations in both EFB software and hardware and use begins with an introduction to the new SITA OnAir vision, a OP

260t
case studies from successful airline / aircraft operator EFB wholly owned subsidiary of SITA Group. Then the SITA OnAir
projects to show how these latest innovations can maximize experts walk you through the following new features and

200kg
the operational and economic benefit of any EFB program. updates of their nose-to-tail connected aircraft solutions.
This On-Demand Webinar is an excellent opportunity to learn (Read more here)
key lessons from successful EFB… (Read more here)

INTERACTIVE INTERACTIVE
Click here to view full On-Demand Webinar Details Click here to view full On-Demand Webinar Details
18 | ON-DEMAND WEBINAR FOCUS | AIRCRAFT IT OPERATIONS | JUNE/JULY 2015
INTERACTIVE Click here for full product details
Performance Guru 2
MOBILE PERFORMANCE CALCULATOR WITH DEDICATED BACK OFFICE
• Take-off and Landing Performance
• World-wide Airport Database
• Digital Signing
• Mass & Balance with Graphical CG and Seat Plan
• EFTP - Engine Failure Take-off Procedures
• Complies with AMC20-25 guidelines
sales@flygp.se
+46 40 6420010
29TH JANUARY 2015
Thales Connected & Mobile EFB Masterclass
Webinar Recording (including demos of
TopWings & Thales Pad)
SESSION OVERVIEW
Register to view this On-Demand Webinar recording (recorded
29th Jan 2015) and see how to unlock the full potential of
Electronic Flight Bag (EFB) technology via a full overview and
demo of TopWings, the unique, ground-breaking EFB concept
from industry avionics giant Thales. TopWings provides
airlines and operators with a total end-to-end, connected and
customized EFB from design to full support including onboard
and ground software & hardware solutions and other services.
You will also see how TopWings connectivity enables the
live transfer of data from the aircraft to the ground.
(Read more here)
INTERACTIVE
Click here to view full On-Demand Webinar Details
2ND OCTOBER 2014
iPad / EFB Take-Off and Landing Performance
Software Demonstration Webinar Recording
(including Mass & Balance; Airport Database;
Engine Failure Take-Off Procedures).
SESSION OVERVIEW
Register to view this On-Demand Webinar recording (recorded
2nd October 2014) for an as live demonstration and overview
of the powerful and modular EFB Take-Off and Landing
Performance Software Solution: Performance Guru 2 from
Flygprestanda. During the Webinar you will be taken on an
as live iPad demo and see how pilots can access, at their
fingertips, an entire worldwide airport database and be able
to calculate take-off and landing performance for any runway
or alternate at anytime, all offline. (Read more here)
INTERACTIVE
Click here to view full On-Demand Webinar Details

11TH SEPTEMBER 2014
Boeing and Jeppesen Mobile EFB
Demonstration Webinar (including FliteDeck
Pro; Boeing Electronic Flight Folder)
SESSION OVERVIEW
Register to view this On-Demand Webinar recording to see
Boeing and its subsidiary, Jeppesen, provide an overview and
as live demonstration of their mobile Electronic Flight Bag
(EFB) applications that are enabling airlines and operators
around the world to move to a paperless and fully digital
flight deck. During the Webinar recording, Boeing and
Jeppesen experts provide an exclusive walk through of their
comprehensive portfolio of mobile EFB applications and
support systems, available on both Apple and Windows-
based tablets, all designed to increase operational efficiency
and situational awareness in flight, and integrate into a pilot’s
daily workflow. (Read more here)
INTERACTIVE
Click here to view full On-Demand Webinar Details
JUNE/JULY 2015 | AIRCRAFT IT OPERATIONS | ON-DEMAND WEBINAR FOCUS | 19
4TH SEPTEMBER 2014 INTERACTIVE Click here for full product details
iPad EFB Software Demonstration Webinar
(including Charts; Performance; Library; Ground
Administration; OFP)
discover
new heighTs
SESSION OVERVIEW
Sign up to view this On-Demand Webinar recording and
join AvioVision for an as live online demo of their ground- ®
breaking, modular Electronic Flight Bag (EFB) software AvioBook The user-friendly efB
solution AVIOBOOK, designed for a variety of platforms,
including iPad; desktop and laptop computers; tablets; and The AVIOBOOK® is a truly user-friendly Electronic Flight Bag. As well as eliminating
cockpit-installed units. This Webinar focuses specifically
on the rich iPad functionality. You will see how a paperless paper from the cockpit, it enhances your established back-office processes. More-
cockpit can become a reality for any airline or operator of
any size and provide pilots with an entirely digital experience over, supervision is increased and the risk of human error reduced.
at their fingertips which can hugely lower operational costs,
enhance back-office processes, and facilitate regulatory
compliance. (Read more here)
www.aviobook.aero
INTERACTIVE
Click here to view full On-Demand Webinar Details
20 | ON-DEMAND WEBINAR FOCUS | AIRCRAFT IT OPERATIONS | JUNE/JULY 2015

INTERACTIVE Click here for full product details 24TH JULY 2014 17TH JULY 2014

AIRCRAFT
e-ENABLEMENT
PLATFORM
iPad EFB Management Software iPad/Tablet Integrated Flight Ops
Demonstration Webinar (including Data & Software Demo Webinar Recording
Documents Syncing) (including EFB; ETL; Charts; Trip Kits).

ElEctronic
Flight Bag
Flight Plan in-Flight
Weather EntErtainmEnt
PassEngEr
Manuals Hollywood Movies managEmEnt
NOTAMs Flight data
Music
Forms Pax Manifest monitoring
Payments
Notices Advertising Loyalty Program Track-and-Trace
Journey Log Shopping Meal Orders OOOI
Voyage report Moving Map Special assistance Flight Phase
Tech Log Destination Content Cabin Defects Altitude Exceedence
Magazine Onboard sales Turbulence Event
Meal order Catering Hard Landing
Pax recovery Departure Profile
Pax notes Approach Profile
Aircraft Config

SESSION OVERVIEW SESSION OVERVIEW

Register to view this On-Demand Webinar recording and
join Logipad for an as live demonstration of their EFB
Management Software Solution, designed to seamlessly
update, maintain and synchronize key documents, manuals
and data on all EFB devices. The Webinar focuses in detail on
the iPad functionality including an as live demo of the App
and Ground Communication Process. You’ll see how Logipad
provides a simple single-sync solution for critical EFB data
transactions assisting Flight Operations to ensure their pilots
have the latest synchronized documents, manuals, briefings,
reports, news, 3rd party Apps, on all their EFB devices.
(Read more here)
www.arconics.com
info@arconics.com
+ 353 1 61 1 4 6 2 5 INTERACTIVE
Click here to view full On-Demand Webinar Details
Sign up to view this On-Demand Webinar Recording
(recorded 17th July 2014) and see how a seamlessly
integrated, Flight Operations Software Suite, running from a
single database and sharing critical data can provide any fixed
or rotary wing operator with a next generation, cost-effective,
iPad / Tablet solution for both their air and ground crew.
During the recording, product specialists from SDS take you
on an as live tour of their iPad / Tablet solution, ARMS on the
TAB, where you see the following functionality: EFB; eTechLog;
CFP; Trip Kits; Charts; Forms; Interactive document library /
Forms (via XML technology); NOTAMS; Weather Briefing; 3rd
party Apps Integration... (Read more here)
INTERACTIVE
Click here to view full On-Demand Webinar Details

3RD JULY 2014
EFB and XML Document Management
Masterclass and Software Demo Webinar
Recording (including iPad demonstration;
Smart Content; Creation; Distribution]
SESSION OVERVIEW
Sign up to view this On-Demand Webinar Recording
(recorded 3rd July 2014) and view a video file of this excellent
Operations Manuals and Documentation masterclass and
software demonstration Webinar. During the Webinar you
see how an XML based work flow for creating, managing
and publishing your manuals in print, online and in EFB
applications opens up new possibilities for smart content,
that can help pilots and cabin crew find the right information
more quickly [via EFB, iPad and Tablet devices], lower IT costs,
and facilitate regulatory compliance. (Read more here)
INTERACTIVE
Click here to view full On-Demand Webinar Details
JUNE/JULY 2015 | AIRCRAFT IT OPERATIONS | ON-DEMAND WEBINAR FOCUS | 21
16TH MAY 2013 INTERACTIVE Click here for full product details
iPad for Flight Deck Masterclass Webinar
(including Smart Content App Demonstration)
Managing the full revision cycle of your OMs –
Change Requests – Revision – Approval – Delivery
• TCToolbox Airline Edition: Powerful XML CMS for professional authors
Rich internal XML structure that allows advanced functionality
in EFB applications
Content creation and publication compliant with EASA and IATA standards
• ARC-Desk: Web-based portal for casual contributors
Collect Change requests for the next revision, no more hassle with Emails,
commented PDFs etc.
Review and discuss the changes directly in the document
SESSION OVERVIEW Approve or reject changes
Sign Up to view this On-Demand Webinar recording and join
industry leaders InfoTrust Group to learn how to take your
iPad in the Flight Deck to the next level. You will see how
• EB.4aviation: All your manuals in any format (XML, PDF, Word, and others)
it is possible for the iPad to provide pilots with not just an in one EFB application with integrated full text search, on almost any popular
electronic device to eliminate reams of paper manuals, but platform (Web, Windows, iPad, Android)
also, via the use of smart content, opens up new possibilities
for an entirely digital experience that can help pilots find the
right information more quickly, lower IT costs, and facilitate
regulatory compliance. The Webinar recording will show
you a demonstration of InfoTrust Group’s ground breaking
TechSight/X® iPad Application which automatically delivers up- Ovidius GmbH
to-the-minute flight manuals… (Read more here) Alte Jakobstraße 79–80
D-10179 Berlin
Germany
INTERACTIVE
Click here to view full On-Demand Webinar Details
22 | CASE STUDY: DELTA AIR LINES | AIRCRAFT IT OPERATIONS | JUNE/JULY 2015

T
his case study will share with readers how the
Windows tablet is working in Delta’s EFB project
— eLink. But the first thing to explain is that a
project such as this works best when the Operations
and IT departments are collaborating right from the
outset, which is something we have remained focused
on throughout.
We’ll look at the different stages through which
Delta has travelled as we move towards approval to
remove navigation charts and flight manuals from the
flight deck, starting with what was happening before
the EFB program, then to the Windows Tablet EFB
project, explaining why Delta opted for a Windows-
based solution. We’ll look at where we are in the eLink
implementation process and conclude with a short
discussion on the road ahead.

PRECEDING EFB EFFORTS

As far back as 2011, the concept of a tablet EFB
solution was being explored at some airlines. Delta had
no active initiative at the time. Delta pilots with friends
and colleagues in other airlines started to ask what
the airline was doing or why wasn’t it doing anything?
In short, we realized that there was groundswell of
support for bringing EFB’s onto the flight deck. We
decided to start small and evaluate whether there was
real support for this idea; so initially we created a test
group of 50 pilots for a six month trial. We chose pilots
with different demographics, such as age, equipment
type and technical experience. Delta purchased 25
iPads and 25 Galaxy Tabs. One group of pilots worked
with the iPads for three months while the other group
worked with the Galaxy before they switched devices to
form a view on both. During the tests the devices were
used above 10,000 feet and pilots tested basic things
such as use of electronic terminal charts, select manuals
synchronized manually, GoGo connectivity to Delta
weather, and assorted productivity apps (iAnnotate,
crew rest app. etc.).
By the time that test had concluded, there had been
2000 hours of test time and there was overwhelming
support from the pilots in the test group (80%) for
Delta to move forward with the introduction of tablets
to the flight deck. One change that was immediately
identified had to do with synchronization of flight
manuals. During the test we had used a system that
required pilots to execute the synching to update

The Windows Tablet EFB at Delta Air Lines

content. In response to our survey question on whether
they preferred manual or auto-updating, 90% answered
that they would prefer auto-updating.
The test was completed by March 2012 but we still
did not have an approved business case. Obviously, we
understood the business case was always going to be
Ed Gaitan, General Manager — Flight Operations Technology, Tablet EFB Program Manager and Roland Brenny, about getting the paper (and its weight) off the flight
deck which would reduce distribution costs, printing
Principal IT — Delta Information Technology explain the thought process, the decision process and the costs and provide other savings but the support was
implementation of a major EFB project still not there at the executive level. While we weren’t

yet in a position to move to a tablet EFB, we wanted to keep the forward
momentum going so we came up with another plan — a ‘bring your own
device’ (BYOD) program. Pilots could enroll their own iPad devices in
AirWatch (AW), Delta’s selected MDM (mobile device management)
provider and we would provide fleet-based content that would be
synchronized automatically when a tablet was online. It was a work in
progress for Delta and for AirWatch as both learned how to best manage
the nuances of maintaining operational manuals.
The BYOD program kept the momentum going and slowly we grew
until, at the peak, we had more than 5,000 pilots enrolled. It allowed us to
grow and to learn about how to move information around, how to manage
users and devices in the field. It also afforded us the opportunity to assure
pilots that we would not be using MDM capabilities to monitor their
devices. In fact, we turned off any monitoring capability. During this stage,
we got permission to fly above 10,000 feet and we became really good at
understanding MDM capabilities. We also learned a lot about how content
is distributed and were able to build a more substantial business case
than just ‘this much paper weighing that much will be replaced to save so
many dollars’.
This EFB prototype stage lasted until 2015 because, as a change
management principle, we didn’t just want to one day take away the pilots’
ability to use their personal devices: we wanted to have a well thought out
plan to do that once we started to distribute our Surfaces. Notice went out
in November 2014 and once we completed distribution of 12,000 tablets
in January 2015, we shut down the BYOD program. While there’s always
going to be a die-hard contingent of Apple fans, by gradually weaning
them off their iPads it was a little easier to manage the transition to the
new platform.
THE FULL EFB PROGRAM
By May 2013 we were able to get business case approval and we began
to work with the really simple goal of distributing 12,000 tablets, so that
every pilot had a tablet loaded with the two apps — Jeppesen FliteDeck Pro
(charts) and AirWatch Secure Content Locker (manuals) — begin FAA
validation, complete the validation successfully and then, by the end of
2015 be in a position to pull the paper off the flight decks.
eLink: the Windows Tablet EFB Project
• The eLink project was funded and started in May 2013
eLink Goal: Distribute 12,000 Windows tablets to pilots with electronic charts and manuals and begin FAA
line validation in 2014, successfully exiting validation in mid-2015 and completing removal of paper charts
and flight manuals by the end of 2015.
• Tablet: Windows Surface RT
• Apps: Jeppesen FliteDeck Pro (charts) and AirWatch Secure Content Locker (manuals)
• MDM: AirWatch
• Project Organization
• New device, new platform
and new challenges
• FAA awareness
• App maturity
• Limited MDM capabilities
• Tablet Support
• Change Management - pilot skepticism and resistance among iPad supporters
We had a tablet, the Windows Surface, with Jeppesen FliteDeck Pro for
charts and the AirWatch Secure Content Locker for flight manuals. We
were integrated into an MDM framework that ensures documents can get
pushed to the EFB and once in there can be secured, nothing can go out
and nothing else can be downloaded unless Delta sends it. We are able to
manage the documents using AirWatch as the MDM.
THE IMPLEMENTATION PROJECT
It was a massive project with too much work for any one person to
handle, so we created a Program Manager position with, underneath
it, seven Project Managers (some of them pilots, some not) to handle
the key aspects of the program. Someone had to put together all the
procedures, the training strategy and dealing with the pilot experience (the
change management aspect). Then there was the regulatory aspect to get
authorization plus we had to figure out how we were going to distribute
these tablets over a period of time that could not stretch out over many,
many months. We also had to deal with the Jeppesen piece because there
was no app for Windows that dealt with charts so that had to be developed;
and we had to address the entire IT infrastructure behind the scenes so
that we could actually deliver a great experience to the pilot.
We knew that there would be new challenges, one of which was simply
getting our regulator, the FAA, to get comfortable with the Windows
platform as they had previously only known of iPads in an EFB context.
From 2011 we kept the FAA informed, providing them with tablets and
app updates. For instance, whenever we updated something, we let them
see it. Their attitude was and remains, that as long as we were making
progress in what we were doing they wanted to be engaged. As the first
FAA group to work with Windows in this context, there was great interest
on their part on how things were going. So that was our strategy: keep
them involved and engaged.
Another thing that we had to acknowledge was that the apps were not
mature; indeed, with no Jeppesen app built, it was going to be a learning
process. So while we started the project in May 2013, we didn’t start
implementation until November 2014. During that period we were
ironing out any issues that we found as we improved the system and apps.
Similarly, on the flight manual side, there had to be a balance of things to
consider including the user experience so that it would be a workable tool.
We recognize that the project cannot stop at implementation because
there will always be improvements to make or issues that arise during use.
It will always be a work in progress.
JUNE/JULY 2015 | AIRCRAFT IT OPERATIONS | CASE STUDY: DELTA AIR LINES | 23
SUPPORTING THE PILOTS
The whole support issue was another aspect we had to deal with: how
to support these tablets. We felt that it couldn’t just be handed over
to the IT helpdesk. They support everything and can’t be expected to
be experts in the EFB. There’s a place for them in the overall support
strategy but we needed a way to support non-technical concerns that
we knew would arise, given the huge change management implications
of removing paper. We developed a strategy rather like triage that used
one contact, the IT help desk phone number, and then used the logic
within the phone system to determine where to go next.
So, if a pilot calls within 48 hours of the start of the pilot’s rotation,
calls are routed to the help desk to determine whether it’s a simple
fix or not. If the problem can’t be resolved after a short conversation,
pilots are directed to loaner devices that we keep stocked at all our
pilot bases. Pilots exchange the non-working tablet with a loaner.
A process kicks off that sends a replacement tablet to a pilot’s home
with a pre-addressed box for sending back the loaner tablet. During
the week, we know that we can get a replacement tablet to a pilot
within a day. If it’s not within 48 hours, the calls are routed to a new
support desk that we’ve created — the Flight Ops Tablet Support
Group; they deal with issues that are not operationally critical. They
take more time with the pilot, doing handholding when necessary and
tracking all the interactions so that we can develop strategies to address
recurring issues.
Like any group, pilots span a broad spectrum of technical awareness
from very capable to those who might need a bit more support. With
the Flight Ops Tablet Support Group we’ve had to build their capability,
including introducing systems such as Salesforce to help manage
support team interactions with the pilots and to provide the company
with feedback and data that can be used to further improve support
processes. For instance, if we find a particular issue is creating a high
level of call volume to the support desk, then we’ll make a 90 second
video which shows how to deal with that issue. We have seen this
reduce call volume, allowing support coordinators more time to deal
with less frequent problems that require a more detailed approach.
Finally, we had to deal with the whole issue of pilot skepticism,
questioning us why we were going to Windows when ‘everybody else’
is on iPad. Dealing with that was part of the change management
plan. Giving pilots time to adjust would help but the only way to really
convince the skeptics was for the product to actually perform.
24 | CASE STUDY: DELTA AIR LINES | AIRCRAFT IT OPERATIONS | JUNE/JULY 2015

Author
Ed Gaitan
“…you have to think of all the mobile initiatives As General Manager of
Flight Operations Business
going on across the company and whatever we came Technology at Delta
up with in Flight Operations would need to fit in nicely Air Lines, Ed Gaitan is
responsible for managing the tablet
with what work was going on in other places – you EFB program, the Flight Operations
Technical Support Desk and the
don’t want to be spending money in two places for the technology portfolio of Delta’s pilot
group. As Program Manager for
same objective.” the Windows tablet EFB project,
he directed the implementation
ELINK IMPLEMENTATION PROGRESS to deployment across all fleets to
Delta IT looked at all of many items and felt the Windows system could all pilots. He is also the primary
offer more, not only as Microsoft catches up with Apple in this market but Flight Ops contact with vendors
also in terms of what Delta IT could offer users; integration with other supporting the tablet initiative
larger Delta IT environments including Active Directory, support and and holds a Master’s degree in
knowledgebase. Information Systems from Harvard
The coordination of preparation/setup for the device (Kitting) and University.
12,000+ device delivery took custom software development and special
management techniques to ensure smooth delivery. Interfaces between Roland M. Brenny
Delta and partners occur on a daily basis to keep all system intact. Roland M. Brenny is
Right now we’re in the middle of FAA validation which started in Delta Air Lines’ Principal,
November 2014 and which we expect will be completed in the middle of Information Technology
2015. We’re validating across all fleets with all pilots. The real focus is on for Pilot and Flight
ensuring reliability and stability of the device and supporting applications Attendant Crew, Catering and
— another reason why keeping it simple makes sense. The goal is paperless Technical Operations applications.
operations in 2015, providing a much more reliable, timely and efficient Since joining the airline in 1996,
method of distributing information to the pilot group. It will also help us to Roland has concentrated on
better communicate with our pilots. logistical applications for Flight
Operations and Inflight Services
THE ROAD AHEAD and worked on the integration
Looking forward, there are a couple of things that stand out. First, applications team when Delta
connectivity; it’s expensive but we believe that it’s going to be foundational. Air Lines and Northwest Airlines
Wi-Fi is what we’ll use for now — although the Surface has an LTE chip, merged. Roland has more than 26
WHY WINDOWS? Windows brings Enterprise capabilities and Delta has disabled it but that might be revisited at a future time. We’re also years’ experience in Information
This really goes back to our business case. When it experience that consumer-based Apple does not. So, starting to consider the next tablet using some of what we’ve learned from Technology and holds bachelor’s
was just about paper it wasn’t really resonating with looking beyond simple paper replacement, it is really this exercise. We’ll be looking for… degrees in Computer Information
our senior leadership. It boiled down to, if you look limiting where Apple can take you in enterprise terms. • More robust CPU and memory profile to support new apps; Systems and Business Management.
at the tablet EFB, if your vision is only to replace Also, Delta is a ‘Windows Shop’ and Microsoft is a • Windows 10 because it…
paper with digital equivalents, an iPad is as good as long-time strategic partner; so our competencies are in • Expands MDM capabilities; Delta Air Lines
a Surface. You have to think of the big picture, you Windows. • Improves configuration setup and support functions. Delta is the sixth-oldest operating
have to think of all the mobile initiatives going on Delta Air Lines already has tens of thousands of The eLink Phase 2 Working Group is also looking at future apps for a whole airline and the oldest airline still
across the company and whatever we came up with Windows workstations, laptops and servers. We are range of functions and at what new features can enhance our current apps. operating in the United States. The
in Flight Operations would need to fit in nicely with also expanding our hub in Seattle. Microsoft is a key All in all, we’re happy with the choice that we made for Windows and carrier has grown steadily from its
what work was going on in other places — you don’t strategic partner. We have a very large enterprise there are now other airlines considering going down the same road. We first passenger services in the 1930s
want to be spending money in two places for the deal with Microsoft so we can adapt changes for our know that at Delta, we’ll continue to develop EFB solutions that improve through the acquisitions of Pan Am
same objective. So Delta is pursuing a comprehensive, business and we can ask for changes to the operating the flight experience for our customers and crews as well as deliver and, more recently, the merger with
cross-divisional mobility and connectivity solution system which probably wouldn’t be possible from business value that improves the bottom line. Northwest Air Lines. It is today a
with an enterprise focus — not just for one specific Apple. We did look also at Android and it’s good; it’s global carrier and the world’s largest
task or group. Our mobility vision extends beyond the open source and supports one of the most prevalent INTERACTIVE Give us your opinion airline by passenger numbers with
EFB to embrace the delivery of intelligent, integrated mobile devices in the world. It’s also very fragmented Click here to post your comment around 800 aircraft and 12,000 pilots
data from across the operational units to mobile and, depending on which device you have, and which operating more than 5,400 flights
devices: the right information at the right time to the version of the operating system you have determines INTERACTIVE Subscribe here each day in the main airline.
right people. how well it’s going to operate. Click here to read all future editions
 JUNE/JULY 2015 | AIRCRAFT IT OPERATIONS | WEBINARS | 25

Upcoming Live Software Demonstration Webinars at www.aircraftit.com/Operations/Webinars.aspx this June and July.
Sign up to free live online software demonstrations for a perfect introduction to the world’s leading Flight Operations Software vendors and to learn how they can assist and add value to your
operations. June and July 2015 will bring further tremendous opportunities for readers to attend programs covering fuel efficiency, and EFB with XML document management. If you need
to know more about fuel management, EFB or XML document management, you’ll save a great deal of time and gain a lot of what you’ll need to know to inform a good decision by simply
attending this informative webinar. And remember that if you miss a webinar or are reading this after the live webinar has run, you can still access all of the benefits through a recording of the
event — go to www.aircraftit.com/Operations/Webinars/Past.aspx for how to do that.

LIVE AIRLINE / OPERATOR FUEL-EFFICIENCY LIVE EFB AND XML DOCUMENT MANAGEMENT MASTERCLASS
SOFTWARE DEMONSTRATION AND AND SOFTWARE DEMONSTRATION WEBINAR (INCLUDING IPAD
MASTERCLASS WEBINAR DEMONSTRATION; SMART CONTENT; CREATION; DISTRIBUTION).
n SESSION 1: 25th June 2015 n SESSION 1: 2nd July 2015
06:30 GMT/UTC 06:30 GMT/UTC
n SESSION 2: 25th June 2015 n SESSION 2: 2nd July 2015
14:30 GMT/UTC 14:30 GMT/UTC
n DURATION: 1 hour plus Q&A. n DURATION: 1 hour plus Q&A.

n DESCRIPTION HOW TO SIGN UP FOR THE WEBINAR

Register to attend this Webinar and OpenAirlines will walk
you through how to establish an efficient fuel conservation
program (or to greatly enhance an existing program) that has
been proven to save 2-4% on fuel consumption with limited
investment. During the Webinar the OpenAirlines experts
will take you on a live demonstration tour of their ground-
breaking SkyBreathe Fuel Efficiency software solution as used
successfully by airlines such as Transavia and Icelandair. you
see how to continuously monitor fuel consumption and
identify the most relevant opportunities for fuel saving using
sophisticated, innovative algorithms and taking into account
exact flight conditions.
HOW TO SIGN UP FOR THE WEBINAR
Simply click on the Interactive link below; next click on
‘Register for Webinar’ fill in your details and then select your
preferred Webinar session. Full instructions on how to access
the Webinar will be emailed to you. If you can’t attend the
live Webinar Sessions, sign up anyway and you will receive
immediate access to the Webinar recording as soon as it is
loaded to the Aircraft IT Website.
INTERACTIVE Join the free webinar
Click here to view full details and sign up for this webinar
n DESCRIPTION
Register to attend this excellent Operations Manuals and
Documentation masterclass and software demonstration
Webinar. During the Webinar you will see how an XML
based work flow for creating, managing and publishing
your manuals in print, online and in EFB applications opens
up new possibilities for smart content, that can help pilots
and cabin crew find the right information more quickly [via
EFB, iPad and Tablet devices], lower IT costs, and facilitate
regulatory compliance.
Simply click on the Interactive link below; next click on
‘Register for Webinar’ fill in your details and then select your
preferred Webinar session. Full instructions on how to access
the Webinar will be emailed to you. If you can’t attend the
live Webinar Sessions, sign up anyway and you will receive
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26 | WHITE PAPER: FAA | AIRCRAFT IT OPERATIONS | JUNE/JULY 2015

Keeping EFB regulation up with the times

Aircraft IT meets Brian Hint, Aviation Safety Inspector (Operations) at the FAA to catch up with the latest
developments in regulation for EFBs

T
imes change and priorities with them. The
growing trend for EFBs (Electronic Flight Bags) to
replace weighty paper filled pilot flight bags has now
moved from new to established use of technology. Along
with that, the need to ensure that new electronic devices
can offer the same or greater utility and integrity as the
paper they replaced has now shifted to a need to ensure
that the myriad developments accompanying second
generation EFBs, and the many ways they may integrate
with wider systems, will deliver the same or greater
utility and integrity as the first wave of EFB programs. As
these needs evolve, a key regulator like the FAA must re-
evaluate its approach to better manage this new reality.
In that spirit, a recent task at the FAA has been to
work on a draft for Advisory Circular 120-76, revision
D. It represents not a total rewrite, but a clarification of
philosophy, and is written in a way that the regulator
hopes will make it easier for readers to understand
where the FAA is going and the way forward for
EFB systems. This will entail some specific policy
changes, data connectivity and cybersecurity, as well
as standards in cybersecurity; also the regulator has
to define what an EFB program is in terms of OpSpec
A061, the Operations Specification for EFBs.
WHY MAKE CHANGES?
A fair first question would be to ask why the FAA
needed to change EFB policy so that’s what we did
when Aircraft IT met Brian Hint, Aviation Safety
Inspector (Operations) at the FAA. He explained that,
“Over and above the general case there are several
reasons to change starting with the FAA’s close
working relationship with EASA.” Having in 2013
discussed with EASA the FAA’s idea for a classless
EFB policy, EASA went ahead and published its
own guidance on portable and installed EFBs so, as
Brian added, “it makes sense that our policy should
be harmonized with EASA.” The FAA is also on the
ICAO Ops Panel as part of the EFB sub-working
Group which came together a few years ago and has
already published an EFB definition and Standards
and Recommended Practices (SARPS) in Annex 6. An
ICAO EFB Manual is currently out for review by states’
regulatory authorities before being published, hopefully
later this year.
As well as talking with other authorities, the FAA
talks with the field which generates a lot of interesting
questions that might not be clear with current policy.
The purpose is to clear up any confusion so operators
and FAA Principal Inspectors are on the same song
sheet. The regulators also attend conferences to, as
much as possible, talk with operators. Brian recalls that,
“they are usually forthcoming about any issues with
our policies.”
These are the various inputs driving the changes that
the FAA has made as well as a wish to avoid scope
creep of non-EFB applications, see further on.
JUNE/JULY 2015 | AIRCRAFT IT OPERATIONS | WHITE PAPER: FAA | 27
“…a recent task at the FAA has been to
work on a draft for Advisory Circular 120-
76, revision D. It represents not a total
rewrite, but a clarification of philosophy,
and is written in a way that the regulator
hopes will make it easier for readers to
understand where the FAA is going and
the way forward for EFB systems. ”
SPECIFIC POLICY CHANGES
If, with the proposed classless policy, there’s no longer
going to be hardware with class 1, 2, 3 categorizations;
the industry will have to talk about installed and
portable devices. However, in practice, it doesn’t matter
to the FAA today whether the EFB device is installed
or portable; these days, it’s all about the application or
function being displayed on the device. So, for example,
when things are being displayed to the user, it doesn’t
much matter what the device is as long as relevant
information can be displayed clearly. EFB software
applications are driving the policy and it is proposed
that they be divided into two types: ‘A’ and ‘B’. Boeing iPad EFB
TYPE A AND TYPE B EFB APPLICATIONS why, we asked, does the FAA require they be part of the in-flight operational information required by the
If it’s not required by in-flight operational or OpSpec? Brian answered by citing specifically, Part 121 operating regulations;
airworthiness regulations and is considered to have Regulation 121.542(d) which states, ‘During all flight • They do not substitute or replace any installed
no safety effect, then the revised policy proposes to time as defined in 14 CFR 1.1, no flight crewmember system, or equipment required by airworthiness or
consider it a type A application. EFB applications will may use, nor may any pilot in command permit the operational regulations;
be considered type A where… use of, a personal wireless communications device (as • They have a failure condition classification
• The intended use does not substitute or replace defined in 49 U.S.C. 44732(d)) or laptop computer considered to be minor;
any paper, system, or equipment required by while at a flight crewmember duty station, unless the • They require formal assessment for operational
airworthiness or in-flight (i.e., aircraft movement purpose is directly related to operation of the aircraft, authorization for use by the FAA (i.e., each Type B
under its own power intended for flight) operational or for emergency, safety-related or employment- EFB application is individually validated by the FAA);
regulations; related communications, in accordance with air carrier • They may be hosted on either portable or installed
• They have a failure condition classification procedures approved by the Administrator.’ components;
considered to be a no safety effect; He continued to add that if an operator identifies a • They have no requirements for FAA design,
• They do not require formal assessment for use Type A EFB application as part of their EFB program, production, or installation approval, including
(i.e., although the Type A EFB application is part it ensures the crewmember is using the application to formal evaluation and testing; and…
of the operator’s EFB program, each Type A EFB support the operation of the aircraft. Since the FAA • They are listed in appendix B of the EFB AC.
application is not individually validated by the FAA); holds all certificated operators to the same general In summary, an operator who chooses to utilize a Type
• They may be hosted on either portable or installed standards for EFB employment, all operators seeking A EFB application may self-authorize: they have to
components; authorization under (14 CFR) part 121, 125, 135, or 91 notify the appropriate CMO (Certificate Management
• There are no requirements for FAA design, subpart F (part 91F) and part 91 subpart K (part 91K)) Office) and have to devise training and procedures to
production, or installation approval; including must utilize the language within AC 120-76 to develop ensure users know how to use the application but it’s
formal evaluation and testing; and… an EFB Program. not something specifically validated by the CMO. If,
• They are listed in appendix A of the EFB AC That’s a type A application; but what about type B? however, the choice is a type B application, the FAA
(Advisory Circular). EFB applications will be considered type B where… needs to validate the operator’s application for use, as
If Type A EFB applications have no effect on safety, • The intended use is to substitute or replace any well as the EFB functions listed.
28 | WHITE PAPER: FAA | AIRCRAFT IT OPERATIONS | JUNE/JULY 2015
What about ‘non-EFB functions’, or those applications
not listed in Appendix A or B? The FAA has devised a
new process addressing this unique situation. Intended
functions found in published avionics policy, or not
listed in appendices A and B of this AC are defined
as ‘non-EFB.’ Non-EFB functions having published
avionics policy, or identified as similar, will likely
continue to require installation approval in much
the same fashion as other legacy avionics systems.
However, as new capabilities emerge (e.g. NextGen),
new non-avionics functions may be considered for
addition to the EFB application listing through AFS/
AIR (Flight Standards Service / Aircraft Certification
Service) formal coordination and publication update,
in much the same way as the applications listed in
appendices A and B of this AC were originally done.
For non-avionics functions to be considered for
inclusion in the EFB application listing, they must meet
both of the following criteria:
• Failure condition classification of minor or no effect
through a functional hazard assessment (FHA), as
defined by Aircraft Certification; and…
• FHA must be pre-coordinated with the FAA for
review.
HOW MANY DEVICES?
One question that the regulator gets asked frequently
is ‘how many EFBs are needed for operational use?’
From a policy standpoint, the FAA requires two EFBs
as a general risk mitigation strategy because electronics
might not have the same level of integrity as paper and
there will be occasions when, whatever the reason,
one of those electronic flight bags could be out of
commission. The FAA’s not looking to strand any
operators because of EFB policy, but wants to make
the point that there should be no single unit failure or
no single point of failure. Brian makes the point that,
“If an operator can come up with an alternative risk
mitigation strategy to back up what is on the EFB, we’ll
consider that.”
It isn’t such a critical issue for two pilot crews; however,
where it has become a potential issue is for single pilot
operations. If only one EFB is available, operational
procedures are still required to mitigate the risk of a
single point of failure. The design of the EFB application
and hardware requires that no single failure or common
mode error may cause the loss of required aeronautical
information. But, again, if operators can come up with
an alternative risk mitigation strategy, they should be
able to prove to their CMO that there is back-up. Type A
applications are not subject to this rquirement.
“…where any COTS (commercial off
the shelf) equipment will be sending
information to an aircraft system with
a major or higher hazard classification,
then aircraft certification requires special
conditions to be established and adhered
to and requires an issue paper. ”
TESTING
Other policy changes considered by the FAA have
included a full revision of EMI/EMC testing but still
with three methods for compliance… one being full
spectrum analysis, two being in-flight and ground
testing, and three being proof the aircraft is already
Portable Electronic Device (PED) tolerant. Validation
testing has also been changed: at Phase 4 of the
authorization process, there was previously a six
month validation period during which the operator,
having gained temporary approval, could ensure that
everything expected from and promised for their EFB
actually works in the field: plus it’s also a chance for the
CMO to manage their own oversight or surveillance; to
ensure that what has been proposed is the same as what
has actually been done.
That six month period was set when a lot of
conversions represented major changes from paper
filled flight bags to digital electronic replacements in
which almost everything was new and untested and
around which there was only limited experience on
which to draw. However, these days, most changes
are modifications within the electronic systems and
therefore are changes of a different order. So the FAA
had to ask, why was it still necessary to go through this
validation phase when the viability of most changes
could be proved in a simulator and with a given
number of flight hours? It seems more sensible to
devolve that role to the operator and their CMO who
can agree how they will ascertain and demonstrate that
the proposed change to the program is working and
how long their validation test should be.

DATA CONNECTIVITY AND CYBERSECURITY
The next subject to be considered after the
classification of EFB application types was data
connectivity. Although the FAA now agrees that
two-way data connectivity is permitted, there are still
conditions to be met. For instance, where any COTS
(commercial off the shelf) equipment will be sending
information to an aircraft system with a major or
higher hazard classification, then aircraft certification
requires special conditions to be established and
adhered to and requires an issue paper. On the other
hand, data connectivity with onboard Wi-Fi will
not require an issue paper. However, in the longer
term, the fact of data security as well as its wider
ramifications might well drive additional cybersecurity
protections…
… which lead us nicely to the subject of cybersecurity
itself. In the past, FAA Aircraft Certification has
taken the lead for cybersecurity and Flight Standards
has adopted some of those policies; but now Flight
Standards has developed its own cybersecurity policy
through AFS-360. In reality, that will take some time
to complete and so, in the meantime the FAA has
adopted EASA EFB cybersecurity policy. This sets out
a list (non-exhaustive) of examples of processes, steps
and requirements to maintain the necessary safety and
security defenses for cybersecurity. Examples of typical
safety and security defenses for cybersecurity would
include…
• Individual system firewalls;
• Clustering of systems with similar safety standards
into domains;
• Data encryption and authentication;
• Virus scans;
• Keeping the operating system (OS) up to date;
• Initiating air/ground connections only when
required and always from the aircraft;
• ‘Whitelists’ for allowed Internet domains;
• Virtual Private Networks (VPNs);
• Granting of access rights on a need-to-have basis;
• Troubleshooting procedures should also consider
security threats as potential root cause of EFB
misbehavior, and responses should be developed to
prevent future successful attacks when relevant;
• Virtualization; and…
• Forensic tools and procedures.
As well as being non-exhaustive, the list is ever
changing to reflect new technologies, capabilities and
potential threats. Operators need to develop a strategy
that takes into account all the different developments in
cybersecurity.
Finally, A061 is the OpSpec for EFB authorization
for use. “Instead of highlighting, within the OpSpec
table, the specific hardware and software the operator
is authorized to use, ” Brian explained, “ the new
approach focuses on managing an EFB program (e.g.
operating procedures, pertinent training modules,
“This includes how to handle cockpit display design considerations as ever increasing amounts of information are available to be
displayed; and how to ensure that the pilot is able to safely handle and use that information? ”
checklists, operations manuals, training manuals,
maintenance programs, other pertinent documents,
reporting procedures, etc.).” The FAA wants to see
operators getting feedback from their flight crews and
talking with other operators to share experiences and
lessons which can be used as part of a continual process
of improvement. They also want operators to work with
their CMO to develop a better program: it’s like any
other program that an operator may have.
Alongside all that, there are human factors to
consider: as we go down the road towards data
connectivity, how will flight crews utilize the growing
volumes of information? Brian confirms that, “The
FAA has to consider what changes we’re going to have
to embrace as we develop standards for aeronautical
information.” This includes how to handle cockpit
JUNE/JULY 2015 | AIRCRAFT IT OPERATIONS | WHITE PAPER: FAA | 29
Brian Hint
Brian Hint is
an Aviation
Safety Inspector
(Operations) with
the Federal Aviation
Administration. For the
past two years, he has supported
the Future Flight Technologies
Branch (AFS-430) located at FAA
Headquarters, Washington DC.
The focus of the branch is the
integration of evolutionary and
revolutionary technology, along with
new technology-based operations,
into the FAA’s vision for the Next
Generation Air Transportation
System. Brian is the subject matter
expert for Portable Electronic Flight
Bag policy.
display design considerations as ever increasing FAA
amounts of information are available to be displayed; The Federal Aviation Administration
and how to ensure that the pilot is able to safely handle (FAA) is the national aviation
and use that information? authority of the United States.
Although the changes outlined above are more or An agency of the United States
less complete, the FAA is still determined to ensure Department of Transportation, it has
that the industry has a chance to comment before final authority to regulate and oversee all
publication. It is likely that the DRAFT EFB AC will aspects of American civil aviation.
be published for comment later this year. All of these
considerations reflect the development of EFB from
‘new’ technology to established technology and must
reflect the changing world the pilot has to manage. In INTERACTIVE Give us your opinion
this, the FAA will continue to develop its own approach Click here to post your comment
to ensure that, whatever happens around EFB, the
INTERACTIVE Subscribe here
advice, guidance and regulation will continue to be
relevant and useful for operators, CMOs and pilots. n Click here to read all future editions
 AIRLINE & AEROSPACE MRO & FLIGHT OPERATIONS IT CONFERENCE
28th & 29th October 2015 - Amari Watergate Hotel, Bangkok, Thailand
APAC

AIRLINE AND AIRCRAFT OPERATORS “An excellent, well managed and highly informative event”
DELEGATE INFORMATION Bhoja Air
Vendors exhibiting their software include: Lead Sponsor:

Visit conference website: http://www.aircraft-commerce.com/conferences/default.asp

For further information contact Stephen Keeble – stephen@aircraft-commerce.com; +44 1403 230 888

The World according to IT
...and me!
Is Microsoft cool now?
Paul Saunders, Solution Manager, Flatirons Solutions writes…
“I sensed a feeling of disappointment in the
pilot community as it became apparent that
the iPad was no longer the automatic choice for
an EFB solution as the Microsoft Surface and
ruggedized Windows tablets like the Panasonic
ToughPad had been selected by a number of
airlines and operators.”
S o, is Microsoft cool now? This is hardly a question on everyone’s lips, but
it’s something that I’ve been asking myself lately. Some of their recent
developments and activities have made me re-evaluate how I feel about them.
When I bought my first PC in the late 80s, Microsoft certainly weren’t cool but
you were something of a weirdo and an outsider if you chose anything other
than Microsoft for your computing needs. For most of my working life, Microsoft,
Windows and Office suite have been something of the de facto choice for work
and home computing. I sensed a feeling of disappointment in the pilot community
as it became apparent that the iPad was no longer the automatic choice for an
EFB solution as the Microsoft Surface and ruggedized
Windows tablets like the Panasonic ToughPad had been
selected by a number of airlines and operators. I think that
disappointment was due to the general feeling that the
iPad was cool and Windows tablets most definitely were
not. The early Windows tablets suffered from the impact
of legacy software. Software that had been developed for
a keyboard and mouse oriented interface simply sucked
on a tablet device and some of the early Windows tablets
weren’t nearly as responsive to user inputs as the now
mature and trusted iPads. Microsoft was definitely not cool
a couple of years ago
Nowadays, the choice between Microsoft and something
else is not so clear-cut.
With latest generation Windows tablets, the advent of
Windows 10, regulatory acceptance and Windows support
by so many software vendors, there is close parity between
what iPad and Windows tablets have to offer for many
use case scenarios. I don’t know anyone who has replaced
their laptop with an iPad, but I have many friends and
colleagues who have replaced their laptop and even their
desktop with a Windows tablet. I even know of at least one
software vendor whose developers all use the Windows
Surface Pro 3 as their development machines, running
Visual Studio and other enterprise grade software. This
alone doesn’t mark a shift in my opinion, but if we look
at some of Microsoft’s recent acquisitions and roadmap
announcements, there is a clear strategy, a blurring of the
lines between consumer and enterprise technology. This, in
my mind is setting Microsoft on a path to something that
JUNE/JULY 2015 | AIRCRAFT IT OPERATIONS | PAUL SAUNDERS | 31
might be cool.
Apple, with the release of the iPhone and later the iPad
brought consumer technology into the workplace, and has
changed our expectations of how enterprise IT should look
and feel. We are on an unstoppable path towards the total
consumerisation of business software and hardware. Microsoft
has been a follower, not a leader in this movement, but they
are critical component in how business IT consumerisation has
become a ubiquitous effort in aerospace.
Microsoft’s policy of developing and supporting for ‘Mobile
First’ and for ‘Cloud First’ displays a firm understanding of how
we all consume technology these days. The recent acquisition
of companies like 6Wunderkinder (the genius minds behind
Wunderlist) and Datazen Software, suggest a desire to further
blur the lines between consumer and enterprise technology
and a desire to support any platform and any device beyond
their own offerings. It is the pending release of the Hololens
(https://www.microsoft.com/microsoft-hololens/en-us),
Microsoft’s impressive augmented and virtual reality enabled
wearable device that really excites me. Could this be Microsoft’s
first really game-changing devices? Time will tell.
So, is Microsoft actually cool now? Not yet. But it’s certainly
a technology company that I’m going to be keeping a closer
eye on: they’re showing signs of doing something in the near
future that might be interpreted as being cool… or at least
that’s how it looks according to me.
INTERACTIVE Have your say…
Click here to send comments or questions to Paul
32 | TENDERS | AIRCRAFT IT OPERATIONS | JUNE/JULY 2015
Operations Software Tender Upload T
Aircraft IT website Operations Software Tender Upload function puts your
requirements in front of all the leading Flight Operations IT Vendors.
INTERACTIVE Click here for full product details
he Aircraft IT Tender Upload function allows
Airlines and Aircraft Operators the opportunity
to send their software requirements to 30+ of
the world’s leading Flight Operations IT Vendors at
the click of a mouse. It’s all of a piece with Aircraft IT’s
mission to put readers in front of as many opportunities
as possible to maximise their professional effectiveness;
this time by linking to other professionals with a proven
track record of matching complex requirements with
effective solutions.
Whether you are looking for EFB software and
hardware (Class I, II, III), iPad Solutions for
the Flight Deck, Flight Planning Software, Fuel
Saving Solutions, Crew Scheduling Software, this
Tender upload feature will allow you to send your
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• Visit the Tender Upload page at the Aircraft IT
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• Login below with your Aircraft IT Membership
details. If you are not a member click on sign up and
enter your details - it is free to join. If you are already
logged in click on ‘Upload Tender’ below.
• Fill in the Tender Upload form and upload a PDF
document of your requirements. Under the ‘Software
Type’ section, which ever box you tick sends your
Tender to all the IT Vendors in that section of the
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• Click ‘Upload Tender’ and your information will be
sent to the key contacts at the IT Vendors.
Once the Tender has been uploaded the IT Vendors
will very soon send you details about their software
and product solutions that would be suitable to address
your requirements.
|
 JUNE/JULY 2015 | AIRCRAFT IT OPERATIONS | SOFTWARE DIRECTORY | 33

Flight Operations
AIRCORE SYSTEMS GMBH AIR SUPPORT A/S
W: www.aircore.aero W: www.airsupport.dk
T: +49-2992-9771-40 T: 0045 7533 8889
E: info@aircore.aero

IT Software / Company formed: 1992, Office Location: Fuerstenberger Strasse 70, DE-34431 Marsberg, E: pps@airsupport.dk
Germany Company formed:1988; Office Location: Billund, Denmark
NAME OF PRODUCT MARKETED NAME OF PRODUCT MARKETED

Hardware Directory
• AS — FlightBag 3.0
Number of Modules: 6
• PPS - Preflight Planning Solutions, CrewBriefing
KEY BUSINESS/SOFTWARE AREAS KEY BUSINESS/SOFTWARE AREAS
• Library • CrewBriefing • JourneyLog • Flight Planning
• TechLog • LeastCostRouting • PostFlightAnalysis • CrewBriefing facilities
The aircore_systems GmbH is a part of the PAS-IT-Group founded in 1992 and located at Marsberg, Germany,
Key ‘at-a-glance’ information from the world’s close to airport Paderborn (PAD / EDLP). Subject of the business is to provide suitable and affordable
AIR SUPPORT specializes in the provision of pc-based flight planning software systems with integrated
web-based CrewBriefing — PPS and CrewBriefing - services to private and commercial business aircraft
software solutions and consulting for the airline industry. The major difference to other companies is our
operators, regional/charter/cargo/national airlines, military/utility operators and flight service providers.
leading Flight Operations Software and Hardware combination of IT knowledge on the one hand and airline knowledge on the other hand as several staff
members hold a valid captains rating on transport category aircraft in addition to their academic degrees. Today, PPS is used by aircraft operators throughout 32 countries operating more than 3000 turboprop
The main software application of aircore_systems which is in use since many years at several regional
providers. From Electronic Flight Bags (EFBs) to airlines is the EFB solution: AS — FlightBag 3.0. In addition to the aircore_systems core modules several third
and jet aircraft daily consisting of more than 350 different aircraft types and versions.

party airline specific applications can be fully embedded into this software suite environment. These are for
Fuel Management Systems; From Flight Planning example the applications of the two primary navigation software providers, the cost index applications, T/O
performance tools, reporting tools and so on. The integrated Least Cost Routing Table administrates all data
PPS is powered by LUFTHANSA Systems FlightNav worldwide navigation data including all global route
restrictions, worldwide updated NOTAMs, Surface Weather data and Wind and Significant Weather
charts based on original source data.

Solutions to Operations Cost Management — transfers including the data of the third party applications and minimizes the transfer costs significant. The
workflow optimization - resulting in an efficiency gain and cost reductions - is the main aim of the AS — Click Here for Software Details
FlightBag 3.0 Suite. This goal is realized by a seamless information transfer between all participating members Click Here to Request Private Demo
the leading IT vendors below can cater for like operations control, cockpit, maintenance, back office, authorities and others parties. Trust center proven

all requirements.
ACFT PERFO
W: www.actperfo.com T: +48 22 2095035 NAME OF PRODUCT MARKETED
T: +352 26 12 94
E: info@ actperfo.com
Company formed: 1999. Office Location: Steinfort, Luxembourg
Number of Modules: 10
KEY BUSINESS/SOFTWARE AREAS
• WORLD AIRPORT DATABASE Compatible for ALL TO Performance soft
• All A/C Types TO. & LAND. Performance soft
• EFB SOFTWARE SUITE
• Operational support in Performance and Operations
• EFLS Electronic loading system ground operations
ACFTPERFO has acquired a solid experience in the development of electronic flight bags tools and
related support since start up in 1999. Our products are in continuous evolution in order to adapt
to new regulations or practices in this rapidly changing business. We use our expertise to help the
customers and our commitment is to find the best solution for any challenge an airline could face.
Safety is a major concern of our ACFTPERFO team and our airport database has been developed to be
the best on the market. It is maintained up to date using extremely efficient tools which guarantee the
highest level of accuracy and follow up.
eSignatures can be assigned to all legal relevant activities and workflows and make sure that paper based
work can be substituted fully by electronic workflows.. ARCONICS
Click Here for Software Details
W: www.arconics.com
Click Here to Request Private Demo T: (00353) 1611 4625
AIRLINE CONTROL SOFTWARE E: info@arconics.com
W: www.airlinecontrol.com Company formed: 2001; Office Location: Dublin, Ireland
E: contact@airlinecontrol.com • AeroDocs - Electronic Flight Bag
Company formed: 2005, Office Location: Poland (Warsaw), USA (New York), UAE (Dubai), UK • PaxApp - Passenger Management
(London), Marocco (Casablanca), Argentina (Buenos Aires), Italy (Rome), Zambia (Lusaka)
• CloudStore - In-flight Entertainment
NAME OF PRODUCT MARKETED • Fleetwatch - Real-Time Flight Data Monitoring
• ACS System Enterprise
Number of Modules: 18 KEY BUSINESS/SOFTWARE AREAS
• Electronic Flight Bag
KEY BUSINESS/SOFTWARE AREAS • Electronic Flight Folder
• Flight Operations, OCC Flight Dispatch, Sched — flight network planning
• Crew Support with Duties autoplanner • CAMO (Part-M) and Maintenance (Part-145), • Electronic Tech Log
Logistic • Document Management • Safety Management System (SMS) & QMS • Cabin Crew Applications
• Handling, Fueling, Fleet Management • On Board sale • Training (WBT&CBT • Mobile Documents Distribution
Platform) • Tickets & Booking (Revenue Management, Fare Engine) • Finance Support • Technical Publications
— Cost Control • Cargo Support • Online Data Base replication • In-flight Entertainment
A specialized IT company engaged in software development for the airline. The main product is
the ACS System, consists of 18 modules. There are optional modules: OPS (including OCC Flight Arconics is a software company that provides enterprise data management platforms and mobile app
Dispatch, FLIGHT INFO PAX OPS, MCC), CREW, CAMO (Part-M), LINE MAINTENANCE (Part-145), FLEET solutions for managing aircraft and flight related data for the aviation industry. From Electronic Flight
MANAGEMENT, HANDLING, FUELING MANAGEMENT QMS, SMS, TRAINING, TICKETS & BOOKING and
built-in modules: DOCUMENTS MANAGEMENT, LOGISTICS, SCHED (flight network planning), FINANCE Bags, Cabin Crew Apps and Real-Time Flight Data Management to Wireless Inflight Entertainment,
SUPPORT (cost control), SYSTEM ADMINISTRATOR. System is designed for small and medium-sized the Arconics platform delivers the right information to the right person in the right place — be they
airlines cover in full all aspects of managing and supporting the airline. YOM 2012. Uses the latest flight or cabin crew, passengers or airline executives. Every day, thousands of flights around the world
technology — mainly Microsoft and Apple. Three platform for user: PC, Cloud, iPad/iPhone. Scalable depend on Arconics solutions to maintain their schedules, systems and critical operational data in the
and open integration with other systems existing in the airline. For data security, each client can use
an online database replication. Quick implementation of the system. safest and most efficient manner possible.

Click Here for Software/Product Details Click Here for Software Details Click Here for Software Details
Click Here to Request Private Demo Click Here to Request Private Demo Click Here to Request Private Demo
34 | SOFTWARE DIRECTORY | AIRCRAFT IT OPERATIONS | JUNE/JULY 2015

AVIONICS SUPPORT GROUP, INC. AVIOVISION NV THE BOEING COMPANY

W: www.asginc.net W: www.aviobook.aero W: www.boeing.com/boeingedge/informationservices
T: +1 305-378-9786 T: + 32 16 29 89 80 E: TheBoeingEdge@boeing.com
E: info@asginc.net E: info@aviovision.aero Company formed: 1916
Company formed: 1996; Office Location: Florida, USA Company formed: 2010; Office Location: Leuven, Belgium
KEY BUSINESS/SOFTWARE AREAS
NAME OF PRODUCT MARKETED NAME OF PRODUCT MARKETED • Electronic Flight Bag Solutions
• Cockpit EFB Mounts, EFB Power Suppliess. • AVIOBOOK / EFB for Airlines & Business Aviation
Number of Modules: 10
• Flight Operations Solutions
Number of Modules: n/a Boeing offers the industry’s broadest range of aviation services to provide our customers the ultimate
KEY BUSINESS/SOFTWARE AREAS competitive advantage. We call this the Boeing Edge. In the information services field, we are keenly
KEY BUSINESS/SOFTWARE AREAS • Main focused on addressing our customers’ continuous need for integration and optimization of information.
• STC Certification • Operational Flight Plan Using data, software, analytics and IT infrastructure, we connect airplanes, operators and data. We
• EFB Mounts • Briefing strive to enable smart and informed decision-making to take operational efficiency of their aircraft fleet
• EFB Power Supplies • Weight & Balance and operations to the next level.
• Avionic Products • Charts Click Here for Software Details
• Avionics Engineerings • Performance Click Here to Request Private Demo
Avionics Support Group, Inc. (ASG) is a premier Avionics Systems Integration & FAA-PMA approved • Reports
Aerospace Manufacturing and Avionics Engineering company. ASG’s competitive advantage can
provide your company with a Single Source Solution for avionics engineering, manufacturing,
• Library CROSSCONSENSE GMBH & CO. KG
aircraft installation technical support, Supplemental Type Certificate (STC’s), video surveillance, SATCOM,
• Tools W: www.crossconsense.com
• EFB Ground Administration Tool
and much more. We lead the aerospace industry with our US patented Constant Friction Mount
(cfMount™), EFB Integrated Power Supplies, and EFB Cradles. Contact ASG today to learn how ASG’s AvioVision N.V. is a young Belgian company that is offering an innovative and comprehensive
T: +49 69 4035 7600
Single Source Solution can work for your company! EFB solution, by facilitating integration of technologies in its EFB products, combining them with E: contact@crossconsense.de
operational excellence into smart solutions for front line and back-office staff.
Click Here for Software Details Company formed: 2002; Office Location: Frankfurt Germany, Heusenstamm Germany
Click Here for Software Details
Click Here to Request Private Demo
Click Here to Request Private Demo NAME OF PRODUCT MARKETED
AVIASO INC. AVIIT LTD
• CROSSMOS
Number of Modules: 3
W: www.aviaso.com W: www.aviit.com
T: +41 55 422 0000 T: +44 (0)1383 620922 KEY BUSINESS/SOFTWARE AREAS
E: info@aviaso.com • Electronic Techlog Development
E: info@aviit.com
Company formed: 2007; Office Location: Zurich, Switzerland Company formed: 2004; Office Location: Fife, Scotland.
• Support
• Consulting
NAME OF PRODUCT MARKETED NAME OF PRODUCT MARKETED • Business Intelligence solutions
• Aviaso/Fuel Efficiency, EU-ETS • Archimedes & eMan
• App and dashboard development
Number of Modules: 2
KEY BUSINESS/SOFTWARE AREAS We are aiming to set the standard for electronic technical logbook systems and therefore are already
• Fuel Efficiency Software KEY BUSINESS/SOFTWARE AREAS working with several international customers, gathering operational and legal requirements from all
• Flight and Operational Efficiency • ACARS data management - Archimedes sources. If you are currently looking for an eLB system, do not hesitate to contact us. This way you can
• EU-ETS and Emissions Management • ACARS Technical Consultancy learn more about our product and our vision, get the current development status and can make sure
that your own requirements are covered.
• Fuel Efficiency Consulting and Training • Technical publications Distribution - eMan
Aviaso (www.aviaso.com) is making flying more cost-efficient and more ecological. We are pioneers • Document Acknowledment - eMan Read & Sign Click Here for Software Details
in data warehousing and analytics for the purposes of improving fuel efficiency and operational • IT systems management & support Click Here to Request Private Demo
efficiency. Our mission is to provide the most complete and technologically advanced fuel efficiency AviiT is exclusively focused on the provision of software solutions to the aviation sector.
software. Additionally, Aviaso also provides software for emissions reporting as well as comprehensive
consulting and training for fuel efficiency and emissions management. Drawing upon data sources such as ACARS, Archimedes provides a powerful capability to capture,

Aviaso is an international software company with headquarters in Zurich, Switzerland. Since its
founding in 2007, the company has grown successfully to 40 people. The Aviaso customers include
analyse and present valuable, real time data in a clear and flexible format to Operation and
Engineering teams. Want to keep up with IT developments?
Aer Lingus, Air Baltic, Air Berlin, Air Transat, Belair Airlines, Cargolux Airlines, CityJet, Condor, Lufthansa, eMan provides an efficient capability for the distribution of technical publications across the
maintenance and repair estate. Used by aircraft operators and 3rd party MROs alike, eMan unlocks
Europe Airpost, Germanwings, KLM Cityhopper, LOT Polish Airlines, Lufthansa Cargo, Monarch Airlines,
Subscribe here for free — it takes a few moments.
the benefits of smooth and efficient distribution of engineering and process documentation. eMan is
Thomas Cook Airlines Belgium, Thomas Cook Airlines UK, Wideroe, and others.
available as an on-premise or hosted offering for complete deployment flexibility.
Click Here for Software Details Click Here for Software Details AircraftIT: All about Solutions for Airlines and Aircraft
Click Here to Request Private Demo Click Here to Request Private Demo
 JUNE/JULY 2015 | AIRCRAFT IT OPERATIONS | SOFTWARE DIRECTORY | 35

CGX AERO DAC INTERNATIONAL, INC. ETS AVIATION LTD.

W: www.cgxaero.com W: www.dacint.com W: www.etsaviation.com
T: ++33 6 14 66 68 00 T: +512-331-5323 T: +351 91 580 1007
E: michael.benhamed@cgxaero.com E: info@dacint.com E: dscarlisle@etsaviation.com
Company formed: 1996; Office Location: Castres (France), Labège (Toulouse, France) Company formed: 1984; Office Location: Austin, Texas Company formed: 2009; Office Location: Gibraltar, UK

NAME OF PRODUCT MARKETED NAME OF PRODUCT MARKETED NAME OF PRODUCT MARKETED

• Odyssee, Sat4flight, Man4flight, Geotitan • Electronic Flight Bag, GDC64 (Tablet to Aircraft Interface unit) • Aviation FuelSaver™, Aviation Footprinter™,
Number of Modules: 5 DAC International, Inc. specializes in Avionics systems for a wide range of aircraft including major and ETS Support Service
regional airliners. We offer cockpit system upgrades to meet new operational requirements as well as
Number of Modules: 2
KEY BUSINESS/SOFTWARE AREAS replacement for older systems. In-house capabilities include a range of analog-digital (A/D), digital-analog
• ODYSSEE (D/A), digital-digital (D/D) converters, Electronic Flight Bags (EFB) and Tablet to Aircraft Interface Units.
KEY BUSINESS/SOFTWARE AREAS
(TAIU)
• PBN Ops Approval • Fuel-efficiency Software Solutions
• Assistance for regulatory compliance Talk to us about anything from FMS, Cockpit Displays, CVR/FDR, Cabin Passenger Briefing systems, ARINC • EU ETS Data Management and Reporting Verificiation Software
615 data loaders and more. Certification and integration packages can be included.
• GEOTITAN • Fuel Saving Consultancy
• SAT4FLIGHT Click Here for Software Details • ETS Data management consultancy
CGX AERO develops, integrates, distributes, implements and helps to operate high added value Click Here to Request Private Demo ETS Aviation Ltd. are specialists in fuel-efficiency programmes and emissions data management.
aeronautical information systems optimized to Civil and Military Aviation around the world. Key areas
include: Flight Efficiency and EFB Implementation, PBN implementation (ops approval), RAIM prediction, EASYBROWSE GMBH Since early 2009 our team of aviation specialists and software designers has helped hundreds of
aviation operators all over the world. We work with airlines, business aviation operators and trip
and instrument flight procedures design (including RNP AR). CGX AERO is also very glad to have
successfully started ODYSSEE, a decision aid system for operational manager. ODYSSEE adapts Business
W: www.easybrowse.com support companies. And we make their life easier.
Intelligence principles for operational managers (Operational Intelligence), and provide with dynamic T: +49 385 343146-20 We created the ground breaking Aviation FuelSaver™, software and consultancy programme - the
dashboards and KPIs to get new savings and save fuel.
E: anne.kudla@ovidius.com easiest to use and lowest cost fuel efficiency system on the market - having already launched a
software and consultancy solution called Aviation Footprinter™, for managing EU ETS (Emissions
Click Here for Software Details Company formed: 1994; Office Location: Schwerin Trading Scheme) requirements.
Click Here to Request Private Demo
NAME OF PRODUCT MARKETED Click Here for Software Details
CONTROLS AND DATA SERVICES (CDS) • TCToolbox Airline Edition Click Here to Request Private Demo
W: www.controlsdata.com Number of Modules: n/a

T: +44 (0)1332 771700 KEY BUSINESS/SOFTWARE AREAS EVOKE SYSTEMS

E: Helen.Pennington@Controlsdata.com • EFB Software Solutions W: www.evoke-systems.com
Company formed: 1999; Office Location: HQ Reston, VA; Houston, TX; • Digital Documentation Management T: +44 (3)456 521240
San Diego, CA; Indianapolis, IN; Derby, UK; Bristol, UK; Gateshead, UK; Singapore; Qatar • Communication Optimisationy E: info@evoke-systems.com
With the electronic publishing solution from EasyBrowse you create electronic publications ready to Company formed: 2001; Office Location: Norwich, England
NAME OF PRODUCT MARKETED use on EFBs, in the Intranet or on iPads.
• Fuel Management and Optimization; Emissions Trading Scheme MRV; Electronic NAME OF PRODUCT MARKETED
• Powerful search options
Flight Bag (EFB); Asset and Equipment Health Monitoring; MRO Business and Parts • Virtual publications based on aircraft type / registration • EFOS (Electronic Flight Operations System)
Management; JetSCAN® Engine Health Monitoring • Automatic database updates Number of Modules: n/a
Number of Modules: n/a • Incremental updates
• Bookmarks, notes KEY BUSINESS/SOFTWARE AREAS
KEY BUSINESS/SOFTWARE AREAS • Zero footprint installation • Training Records and Expiry Management
• Fuel Management/Optimization • Distribution management and monitoring • Cabin Crew Flight Reports
• Emissions MRV • Support any SGML/XML structure plus a wide varity of their formats (PDF, graphics and video)
• Journey Log and Fuel Analysis
• Electronic Flight Bag/EFB Click Here for Software Details • EU-ETS Management
• Equipment Health Monitoring Click Here to Request Private Demo • Document Library and Notices
• MRO Business and Parts Management Evoke Systems is a British software company founded in 2001 to provide innovative, cost effective
With a heritage of providing IT value-added services for the Rolls-Royce aftermarket, and delivering solutions to the airline industry. EFOS (Electronic Flight Operations System) is a web-based crew portal

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services commercially since 1999, Controls and Data Services (CDS) has proven solutions for commercial and flight operations management system with supporting mobile device software for use as part of
aviation and defense. CDS provides a complete range of best-in-class aviation services to enhance fleet an EFB solution.
performance and business operations. CDS monitors more than 9,000 engines belonging to hundreds of Evoke Systems has clients in both the commercial and business aviation sectors operating from the UK,
civil aviation customers, helps meet compliance requirements with our products and services. Customers Europe and the Middle East. They include start-ups and established airlines looking to streamline their
are able to increase availability of their critical assets, minimize risk and operational disruption, simplify processes. Our customers tell us that we provide exceptional levels of support and provide creative
data management to gain more value from IT investments, and improve operational efficiency..
Subscribe here for free — it takes a few moments. solutions to their problems.

Click Here for Software Details AircraftIT: All about Solutions for Airlines and Aircraft Click Here for Software/Product Details
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36 | SOFTWARE DIRECTORY | AIRCRAFT IT OPERATIONS | JUNE/JULY 2015

FLATIRONS SOLUTIONS FUELPLUS SOFTWARE GMBH IDMR SOLUTIONS

W: www.flatironssolutions.com W: www.fuelplus.com W: www.IDMR-Solutions.com
W: www.corena.com T: +49 (511) 496050 T: 347-565-4367(IDMR)
T: +1.303.627.6535 E: info@fuelplus.com
E: Julie.Fouque@flatironssolutions.com E: irevivo@IDMR-Solutions.com
Company formed: 2000; Office Location: Hannover (Germany), Brasov (Romania), Company formed: 2008; Office Location: New York, USA
Company formed: 1994, Office Locations: Europe, Asia, and the United States Johannesburg (South Africa), Boston (USA)
NAME OF PRODUCT MARKETED
NAME OF PRODUCT MARKETED NAME OF PRODUCT MARKETED • InForm
CORENA Suite • FuelPlus Number of Modules: 20+
Number of Modules: 10+ Number of Modules: 15
KEY BUSINESS/SOFTWARE AREAS
KEY BUSINESS/SOFTWARE AREAS KEY BUSINESS/SOFTWARE AREAS
• Technical Manuals
• Content Management System (CMS) • Fuel and Operational Analysis
• Emission Monitoring & Reporting • Ground Ops
• Interactive Electronic Technical Publisher (IETP)
• Fuel Supply Management • Audits
• Maintenance & Engineering
• Fuel Operations Support • Distribution
• Flight Operations
• Fuel Accounting IDMR is a global provider of easy to use and all encompassing Technical Documentation Management
• Tablet Solutions & Mobility Solutions which have been designed exclusively for Fleet operators, MRO providers and OEM
FuelPlus, a leading provider of fuel management IT solutions for the global aviation industry, enables
Flatirons provides consulting, technology, and outsourcing for content lifecycle management (CLM). organizations. IDMR’s Technical Documentation Management Solutions have proven success in
For more than 20 years, we have served global Fortune 1000 customers in aerospace, automotive, airlines to implement and operate sophisticated fuel management processes which improve internal
increasing operational performance and decreasing operational cost while insuring airworthiness,
electronics, financial services, government, healthcare, and publishing. Our customer engagements efficiencies, and achieve substantial savings.
safety and regulatory compliance.
help organizations efficiently deliver the right information, at the right time, to the right people by
leveraging structured content and digital media — Turning Content into Knowledge®. FuelPlus consists of a set of modules to handle fuel planning, tendering, contract management,
inventory and supply chain management, operations, tankering, EU ETS emissions monitoring and Click Here for Software Details
The CORENA Suite by Flatirons is the leading content lifecycle management (CLM) solution developed
reporting, prepayment, and accounting. Click Here to Request Private Demo
specifically for organizations that rely on mission-critical data to design, manufacture, operate, or
maintain complex assets over their product and service lifecycles as well as across multi-echelon business
networks. For more than 25 years, the world’s leading airlines, aerospace manufacturers, OEMs, and
defense organizations have relied on the CORENA product suite to create, manage, and deliver large
volumes of technical information throughout its lifecycle. Today, CORENA customers rely on the CORENA
Click Here for Software Details
Click Here to Request Private Demo
IFR SKEYES
suite to modernize their IT infrastructures, improve customer satisfaction, and maintain their competitive W: www.ifrskeyes.com
advantage.
GE AVIATION T: +33 (0) 562 74 75 00
Click Here for Software Details W: www.geaviation.com E: commercial@ifrskeyes.com
Click Here to Request Private Demo
T: +1-877-432-3272 Office location: HQ: Colomiers / France. Offices in Moscow ; Singapore ; Quito (Ecuador)
FLYGPRESTANDA AB E: geae.aoc@ge.com
Office Location: Evendale, Ohio NAME OF PRODUCT MARKETED
W: www.flygp.se • AMASIS –> 7 core modules + 6 add-ons
T: +46 40 642 00 10 NAME OF PRODUCT MARKETED • KEOPS –> 8 core modules + 11 add-ons
E: sales@flygp.se • Flight Efficiency Services • IBIS –> 6 core modules
Company formed: 1969; Office Location: Malmö/Sweden, Connecticut/USA Number of Modules: n/a
Number of Modules: 13
NAME OF PRODUCT MARKETED KEY BUSINESS/SOFTWARE AREAS
• Airport Analysis, Performance GURU, FOCS • Fuel Management KEY BUSINESS/SOFTWARE AREAS
Number of Modules: n/a
• Flight Risk Management • Flight Scheduling and Flight tracking
KEY BUSINESS/SOFTWARE AREAS Transforming data and analytics into actionable insights that improves efficiency of how airlines fly • Crew rostering / Management
• Aircraft Performance Services their airplanes. • Communication management (movements, load, ATC slots, web based crew portal)
• Flight Planning Software Click Here for Software Details • Budgeting and post flight analysis
• Performance Engineering • Business intelligencee
• Special Performance Calculations Click Here to Request Private Demo
KEOPS as a complete information system is the spine of Airline operations. The information is
• Engine Failure Procedures
controlled and enhanced as the events occur (Flight scheduling, Crew management, Logistics, Flight
Flygprestanda AB, a pioneer in aircraft performance calculations, was founded 1969.

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tracking, Performances, DOC Analysis …) to analyse the activity and monitor associated costs. These
For over 40 years Flygprestanda has been in the forefront of providing aircraft operators of all kind financial data enrich a database to generate budget simulations, or hypothetic flight quotation. The
with high quality services. Today Flygprestanda is serving around 200 customers worldwide from the combination of the 19 modules and add-ons of this integrated software ensures the company a full
head office in Malmö, Sweden and continues to lead innovation in this part of the aviation industry
with its well known Airport Analyses, Performance GURU and Flight Operations Control System (FOCS). operational and financial control of the whole activity. Powerful communication functions spread and
automatically integrate the messages linked to the different operational participants (services, crew,
High quality performance calculations for take off and landing are essential for safe flight operations
and a modern flight planning solution is the key to achieve the most cost efficient operations possible.
Subscribe here for free — it takes a few moments. suppliers, IATA).

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 JUNE/JULY 2015 | AIRCRAFT IT OPERATIONS | SOFTWARE DIRECTORY | 37

IFS - INTERNATIONAL NAVTECH, INC. OPEN AIRLINES

FLIGHT SUPPORT APS W: www.navtech.aero W: www.openairlines.com
W: www.ifs.aero T: +1 519 747 1170 T: +33 531 61 52 10
T: +45 33464600 E: info@navtech.aero E: amaury.defenoyl@openairlines.com
Company formed: 2002; Office Location: Waterloo, Canada; Surrey, UK; Kista, Sweden Company formed: 2006; Office Location: 1 rue Baour Lormian 31000 Toulouse
E: sales@ifs.aero
Company formed: 2001; Office Location: Skindergade 43 - 2MF, DK-1159 Copenhagen K., NAME OF PRODUCT MARKETED NAME OF PRODUCT MARKETED
Denmark • Aircraft Performance Family: ToDc, Weight & Balance, Airport Obstacle Database, Driftdown • SkyBreathe Fuel Efficiency ; Crew Intelligence ; OptiFleet; CrewPad
Data, WiFly. • Charts Family: Aerocharts, Enroute Charts, eCharts, iCharts• Crew Family: Navtech
NAME OF PRODUCT MARKETED PBS, Navtech Optimizer + partner offerings from IBS, IBR and eTripTrader • Electronic Flight Number of Modules: 5
• PFB Paperless Flight Bag solution, PFB Back-Office Platform, PFB Document Bag - solutions for viewing Navtech eCharts, Aircraft Performance products, and Navtech Flight KEY BUSINESS/SOFTWARE AREAS
Management & Library Module, PFB Web Crew Portal & Notification Module, PFB Plan via EFB • Flight Planning Family: Navtech Flight Plan + weather services • Navigation • Crew Efficiency
Electronic Flight Planning Module, PFB Voyage/Journey Log Reporting Module Data: data from suppliers such as: GE, Honeywell, ARINC, Universal etc.
• Fuel Efficiency
(Pre+Post flight), PFB W & B/eLoadsheet Module w/electronic sign-off, PFB Take-Off Number of Modules: 6
Performance ON-line, PFB Take-Off Performance OFF-line, PFB Landing Performance • Fleet Efficiency
KEY BUSINESS/SOFTWARE AREAS • EU-ETS
OFF-line, PFB eTechlog Module w/MEL data import/export, PFB eReporting Module, • Aircraft Performance
PFB Duty Time Registration Module • Flight Planning • Cabin Crew CRM
Number of Modules: 11 • Flight Dispatch and Weather & NOTAM OpenAirlines was founded in 2006 by former airline operations top executives with the vision to

KEY BUSINESS/SOFTWARE AREAS • Crew Scheduling/Planning bring innovation to the industry. We are committed to approach our customers with great listening
skills and professionalism to deliver results and added value and by combining unique business and IT
• EModular PFB Platform Architecture • EFB Software Solutions
skills, OpenAirlines proposes innovative solutions to reduce costs and bring a competitive advantage to
• Weight & Balance
• Modular PFB GUI Architecture our customers.
Navtech, Inc. is a leading global provider of flight operations solutions, serving more than 350 airlines and
• Seamless integrations with multiple back-end systems aviation services customers. Navtech’s product suite includes aeronautical charts, navigation data solutions, We believe that innovation is very important with more than 25% of turnover devoted to R&D — we
• Fully customized set-ups without expensive R & D costs flight planning, aircraft performance software (take-off/landing, weight and balance), and crew planning have also won the award for Best Innivative company at AGIFORS Crew for 2008 and 2010.
• Designed for simplicity, userfriendliness and effectiveness solutions. Many of Navtech’s products can be configured as part of an EFB solution, including take-off
IFS — International Flight Support is an innovative and experienced supplier of iPad OS and Windows data calculation, weight and balance, and aeronautical charts. These products, supported by Navtech’s Click Here for Software Details
XP/7/8 based EFB Platform solutions aimed exclusively at the aviation industry. The company was AS9100 and ISO:9001 certification, directly support millions of flights each year and help Navtech customers
founded in 2001 and has a full decade of operational experience providing in-cockpit calculation maximize efficiency, reduce costs, ensure compliance with complex national and international safety
Click Here to Request Private Demo
solutions to airlines, business aircraft operators and military users. The PFB™ Paperless flight Bag
software solution defines a new standard for high quality modular EFB architecture. It was built to
achieve complete data integration to any back-end software systems used by the operator while
regulations, and effectively deliver their services.
PACE GMBH
offering a unique degree of customization options that reflects each operator’s preferences. Click Here for Product Details W: www.pace.de
Click Here to Request Private Demo
T: +4930293620
Click Here for Software/Product Details
Click Here to Request Private Demo
NVABLE LTD E: info@pace.de
W: www.nvable.com Company formed: 1995; Office Location: Berlin (Germany), Seattle (USA)
OVIDIUS GMBH T: +44 141 280 0050
E: contact@nvable.com NAME OF PRODUCT MARKETED
W: www.ovidius.com Company formed: 2005. Office Location: Glasgow, UK • Pacelab Flight Profile Optimizer
T: +49 30 4081895-0 • Pacelab CI OPS
NAME OF PRODUCT MARKETED
E: patrick.hallmann@ovidius.com • Appixo, Appixo ETL • Pacelab EFB Flight Data Recorder
Company formed: 1996; Office Location: Berlin Number of Modules: 4
KEY BUSINESS/SOFTWARE AREAS
NAME OF PRODUCT MARKETED KEY BUSINESS/SOFTWARE AREAS • Flight Profile Optimization
• TCToolbox Airline Edition • Electronic Technical Log • Cost Index Operations
KEY BUSINESS/SOFTWARE AREAS • Alternative Training & Qualification Programme (ATQP) • Fuel Efficiency
• EFB Software Solutions • Station Operational Compliance (SOC)
• Management Dashboards & Analysis • Operational Efficiency
• Digital Documentation Management • EFB Library Viewer
NVable (pronounced “enviable”) was founded as a specialist software development consultancy
• Communication Optimisation creating bespoke solutions that allow customers to exploit the full value of their operational data. Working with leading OEMs, engine manufacturers and airlines for more than 15 years has enabled
TCToolbox Airline Edition is a comprehensive package consiting of tools that support the complete NVable now also offers its own software products. NVable recently launched Appixo — a platform
that combines large scale data handling with a framework to support multiple mobile data acquisition PACE to develop a range of innovative products that directly respond to the trends and challenges of
workflow of the manual creation and distribution process: TCToolbox being an approved and robust
Content Management System (CMS); SGML-/XML-based CMS; Versioning, access control; Rights applications. the international aviation community. PACE closely collaborates with performance engineers, senior
management; Supports any graphics format; Importing of Excel tables; Re-use of information modules training captains, fuel conservation and operational efficiency managers and consultants to deliver real
The Appixo ETL is one such application, first launched in May 2012 with BA CityFlyer. NVable is now
and graphics; Effectivity management; and Automatic generation of change marks solutions for real people. PACE’s portfolio of flight operations solutions is designed to support airlines’
expanding its suite of aviation focussed applications. The growing list now includes ATQP and SOC
Management. The data gathered from each application is fed into the Appixo analysis platform to feed universal efforts to improve their daily operations, strategic planning and operational efficiency and to
The powerful typesetting system TopLeaf from Turnkey supports the automatic generation of PDF files
the Management Dashboard & Analytics. This allows for real-time analysis of aircraft status, fuel burn/ offset high fuel prices and environmental demands with a more effective fuel management.
and revision packages. uplift, defects, Out of Phase Maintenance etc.
Click Here for Software Details Click Here for Software/Product Details Click Here for Software Details
Click Here to Request Private Demo Click Here to Request Private Demo Click Here to Request Private Demo
38 | SOFTWARE DIRECTORY | AIRCRAFT IT OPERATIONS | JUNE/JULY 2015

ROCKETROUTE SAFETY LINE SITA

W: www.rocketroute.com W: www.safety-line.fr W: www.SITA.aero
T: +44 1273 782130 / +1 321 473 7423 T: +33 (0)1.55.43.75.71 E: info@SITA.aero
E: sales@rocketroute.com E: contact@safety-line.fr Company formed: 1949; Office Location: Head Office: Geneva, Switzerland. Main Regional Offices in: Rio De
Janiero, Brazil; Beirut, Lebanon; Atlanta, USA; Singapore; Rome, Italy .
Company formed: 2010; Office Location: Paris, France
Company formed: 2009; Office Location: UK
NAME OF PRODUCT MARKETED NAME OF PRODUCT MARKETED
NAME OF PRODUCT MARKETED • SafetyCube, OptiClimb, FlightScanner, AirsideWatch • e-Aircraft Application Services, e-Aircraft AirportLink WiFi Service, Messaging Services
• RocketRoute Number of Modules: 5 Number of Modules: 21
Number of Modules: 3
KEY BUSINESS/SOFTWARE AREAS KEY BUSINESS/SOFTWARE AREAS
KEY BUSINESS/SOFTWARE AREAS • Safety Management System (SMS) • e-Aircraft Application Services (for EFB) • e-Aircraft Connectivity Services
• Fuel Efficiency • AIRCOM ACARS Services • AIRCOM Datalink Applications • AIRCOM Cockpit Voice
• Worldwide Flight Planning
• Fuel Management Systems
• Worldwide Navigation • Flight Data Monitoring (FDM)
SITA is the world’s leading specialist in air transport communications and IT solutions. We deliver and
manage business solutions for airline, airport, GDS, government and other customers over the world’s
RocketRoute was established in 2009. The solutions has processed more than one million flights and • Ground Operations most extensive network, which forms the communications backbone of the global air transport industry.
has more than 50,000 users flying around the world. RocketRoute’s system is built by pilots for pilots Safety Line is an innovative digital technology company, specialized in data management software We innovate collaboratively with the air transport industry, and the industry itself drives the company’s
and now incorporates all the features that airlines and business jet operators are looking for in their solutions for aviation. With a team of highly experienced Safety experts, data scientists and IT portfolio and strategic direction. We are the only IT and communications company to run annual, industry-
next generation of mobile connected flight planning system. specialists, Safety Line is in a position to propose an extensive range of products able to match the renowned IT surveys for airlines, airports and passenger self-service. Our portfolio includes managed
world’s issues challenges in air transport. SafetyCube is an integrated risk and compliance management
global communications, infrastructure and outsourcing services, as well as services for airline commercial
Click Here for Software Details software that provides airlines with a ready-to-use solution for new IR-OPS requirements. OptiClimb
management, passenger operations, flight operations, aircraft operations, air-to-ground communications,
Click Here to Request Private Demo aims at reducing the fuel consumption through the use of flight data. FlightScanner allows you
to automatically identify the factors which explain hazardous situations based on all flights data. airport management and operations, baggage operations, transportation security and border management,

THE SA GROUP AirsideWatch determines the runway condition without interfering with operations. cargo operations and more. In addition, we sponsor .aero, the top-level internet domain reserved exclusively
for aviation. We are one of world’s most international companies. Our global reach is based on local presence,
Click Here for Software/Product Details
W: www.scanav.com Click Here to Request Private Demo
with services for over 550 air transport industry members and 3,200 customers in over 200 countries and
territories. Set up in 1949 with 11 member airlines, today we employ people of more than 140 nationalities,
T: +45 7950 8000 speaking over 70 different languages. SITA had consolidated revenues of US $1.49 billion in 2010.
E: sa@scanav.com SHEOREY DIGITAL SYSTEMS LTD. Click Here for Software Details
Company formed in 1978; Office Locations: Denmark, Sweden, Norway, Czech Republic, W: www.sds.co.in Click Here to Request Private Demo
Greece, Bahrain, CIS, India and Malaysia T: (+91-22) 2281 9198/ 2281 1086
NAME OF PRODUCT MARKETED E: contact@sds.co.in SNECMA
• Scandinavian Avionics’ Tablet Based EFB Solution Company formed: 1993; Office Location: India: Mumbai & Bangalore, Singapore besides W: www.snecma.com
Representative Offices in UAE, Saudi Arabia, UK/Europe and Latin America
Number of Modules: n/a T: +33 1 1 60 59 40 74
KEY BUSINESS/SOFTWARE AREAS NAME OF PRODUCT MARKETED E: jeanthomas.rey@snecma.fr
• Electronic Flight Bag Solutions • ARMS®V2 (Aviation Resource Management) Integrated InfoTech Suite
Company formed: 1945; Office Location: Villaroche/Montereau (Paris area, France)
Number of Modules: : 12 Sub-systems + 5 more under development
• Avionics Certification
KEY BUSINESS/SOFTWARE AREAS NAME OF PRODUCT MARKETED
• Avionics Installation
• ARMS® Commercial Planning (CPSS) • SFCO2®: Smart Fuel Efficiency; Engine Remote Diagnostics;
• Avionics Maintenance, Repair & Overhaul Engine Fleet Management
• ARMS® Flight Operations (FOSS)
• Avionics Training • ARMS® Crew Management (CMSS) Number of Modules: n/a
Scandinavian Avionics offers a state-of-the-art, future-proof, tablet based Class 2 EFB solution, which • ARMS® Flight Planning & Dispatch (FPDS)
provides the functionality to meet today’s operational requirements of airlines and aircraft operators
• ARMS® Optimizers + ARMS® on the TAB (EFB/ETL)) KEY BUSINESS/SOFTWARE AREAS
and in addition is simple to upgrade in the future to meet coming requirements.
Sheorey Digital Systems Ltd. (SDS) an ISO 9001:2008 & 27001:2005 software company, brings you
• Fuel Efficiency Service
The concept consists of two ruggedized 10.1” Panasonic tablets installed in the cockpit combined with ARMS®V2. A current-generation, state-of-the-art Information Technology System which effectively • Engine Health Monitoring
addresses the extremely critical and cost-sensitive nature of Commercial Airlines/ Air Transport operations.
a data integration center and a communication unit installed in the avionics compartment. The data • Engineering Supports
integration center is used for power, aircraft interface and server capability and the communication The ARMS® V2 InfoTech Suite is the only solution in the industry capable of seamlessly integrating all of Snecma (Safran) offers its customers world-class services throughout the life of their engines via its
unit enables and controls the data communication between the EFB system and the airline’s ground the functional and operational areas of an Airline or Air Transport operator with a unified database; i.e. a comprehensive service package named EngineLife®. This offer embodies Snecma’s experience and
single repository of data with which all ARMS® modules interact.
infrastructure. recognized expertise as an OEM on engine performance & maintenance, flight operations and IT. The
ARMS® V2 increases process efficiencies and reduces costs while assuring strict Statutory Compliance and aim of our services is to help our customers meet their operational requirements and decrease their
The SA Group provides complete turn-key avionics solutions for civil and military aircraft. uncompromising Safety. operating costs.

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 JUNE/JULY 2015 | AIRCRAFT IT OPERATIONS | SOFTWARE DIRECTORY | 39

SMART4AVIATION THALES UTC AEROSPACE SYSTEMS

W: www.smart4aviation.aero W: www.thalesgroup.com/aerospace W: www.utcaerospacesystemsEFB.com
T: +31 20 654 1824 T: +33 (0)5 6119 65 00 T: Toll Free 1-844-UTAS-EFB (844-882-7332)
E: info@smart4aviation.aero E: efb@utas.utc.com
Company formed: 2009; Office Location: Amsterdam, The Netherlands; Kraków and Gdansk, Poland
E: topwings@thalesgroup.com
Company formed: 1968; Office Location: Toulouse, France Company formed: 2012 (prior to 2012 as Goodrich Corporation est. 1909);
NAME OF PRODUCT MARKETED NAME OF PRODUCT MARKETED
Office Location: Burnsville, MN, USA (Corporate Headquaters Charlotte, NC, USA)
• Smart BRIEF, Smart BRIEF CABIN, Smart NOTAM MANAGER, Smart FUELING, Smart • TopWings NAME OF PRODUCT MARKETED
VIEW, Smart MET, Smart OPS, Smart DOC, Smart EFF, Smart EFB, Smart eFORMS, Smart Number of Modules: 1 • Electronic Flight Bags (EFBs), Aircraft Tracking Capabilities
PERFORMANCE, Smart ALERT, Smart COMM, Smart VIEW+, Smart ULD MANAGER, Smart
LOAD, Smart HUB, Smart ONTIME, Smart FUEL MANAGER, Smart MISSION MANAGER KEY BUSINESS/SOFTWARE AREAS KEY BUSINESS/SOFTWARE AREAS
Number of Modules: 21 • EFB hardware • Tablet Electronic Flight Bag Systems
• EFB software solution • SmartDisplay® Electronic Flight Bag Systems
KEY BUSINESS/SOFTWARE AREAS • Ground Operations • Flight Tracking Capabilities
• Smart BRIEF • EFB Project guidance
• Smart COMM • EFB Applications & Content Management
• Scalable end-to-end solution
• Smart FUEL MANAGER An integrator to design, customize and support your EFB solution.
UTC Aerospace Systems Electronic Flight Bag hardware and software solutions enable operators of all
types of aircraft to use and manage aircraft data to help increase operational efficiency and enhance
• Smart EFB TopWings® is an innovative and unique solution that provides a tailored answer to your needs
for Electronic Flight Bag (EFB) implementation. Thales’s one-stop solution is a global EFB offering flight safety. Our new tablet-compatible EFB system couples a unique Tablet Interface Module (TIM™)
• Smart PERFORMANCE with an Aircraft Interface Device (AID) and transforms any tablet into a fully functional EFB system.
for operators, comprising Hardware and Applications for cockpit and cabin. It also provides Data
Smart4Aviation was founded to provide web based products and services to optimize, simplify and improve Management and Ground Applications with a wide range of services. With TopWings, operators Our G700 SmartDisplay® EFB system provides avionics grade hardware which can enable FAA-certified
airline operations. The Smart4Aviation’s goal is high quality, cost-effective solutions backed up with 24/365 obtain significant operational savings and quick return on investment. Best in class, TopWings is a software to meet emerging NextGen and SESAR applications or operate as a Windows-based EFB
support service. It offers 21 modules which are interoperable, compatible and can be freely composed into customisable, modular solution that helps key decision makers master complexity and make timely system in order to run non-certified applications.
the one system as well as software developed on demand, which are used with success by pilots, crew, decisions for better outcomes.
dispatchers, ground ops and many different departments. The modules work as basic building blocks that
can be used to build the system that will meet exactly customer’s requirements, that are tailored to the Click Here for Software Details Click Here for Software Details
customer’s needs.
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Click Here to Request Private Demo ULTRAMAIN SYSTEMS, INC. WEB MANUALS SWEDEN
W: www.ultramain.com AB / WEB MANUALS INC.
T&A SYSTEME GMBH T: +1.505.828.9000
W: www.webmanuals.aero
W: www.logipad.aero / www.efbcloud.aero E: sales@ultramain.com
T: +49 23 24 92580 Company formed: 1980; Office Location: Albuquerque, New Mexico USA T: Int’l: +46 40 694 1040 or US: 1-844-WEBMANUALS
E: info@logipad.aero NAME OF PRODUCT MARKETED E: sales@webmanuals.aero
Company formed: 1994; Office Location: Hattingen, Germany Company formed: 2012; Office Location: Malmö, Sweden and Cambridge MA, USA
• ULTRAMAIN® M&E / MRO • ULTRAMAIN Mobile Mechanics™ • ULTRAMAIN Mobile
NAME OF PRODUCT MARKETED Inventory™ • efbTechLogs™ • eCabin™ NAME OF PRODUCT MARKETED
Number of Modules: ULTRAMAIN for M&E / MRO, 28 Modules; ULTRAMAIN Onboard • Web Manuals
• Logipad • EFB Cloud
Systems Software, 5 Modules
Number of Modules: 7 KEY BUSINESS/SOFTWARE AREAS
KEY BUSINESS/SOFTWARE AREAS • Controlled Document Authoring of Manuals
KEY BUSINESS/SOFTWARE AREAS • Maintenance & Engineering
• eBriefing / EFF • iPad EFB Management • Class-I EFB and • Class-II EFB • MRO • Controlled Document Distribution of Manuals
• Logipad for Pilots, Cabin and Maintenance • Maintenance Planning & Scheduling • Automated monitoring of EASA/FAA regulatory compliance of manuals
• EFB Cloud for small and medium-sized airlines • Paperless Customer Care on Tablets • EFB Document Reader App for Windows and iPad
T&A SYSTEME is an IT and EFB service and solution provider in Germany. For more than 20 years, they have • Electronic Aircraft Logbook Web Manuals is a web-based tool for digitizing manuals for the aviation industry. Web Manuals helps
implemented IT projects in Germany and abroad with medium-sized enterprises and large corporations. operators improve documentation control, simplify regulatory compliance monitoring and improve
The company has 80 employees who have extensive experience and broad expertise. The tasks today focus Ultramain Systems, Inc. develops M&E / MRO and EFB software for the aviation industry and is the
only aviation software provider with customers running full, end-to-end paperless operations from operational efficiency. The Web Manuals tool simplifies the writing and publishing of operational
particularly on topics collaboration, private / public cloud and high-end storage. Logipad© is an Electronic
the cockpit to the ground. ULTRAMAIN® v9™ , featuring Mobile Mechanic™ and Mobile Inventory™, manuals for operators by taking care of all the administrative editing work with revisions. Monitoring
Flight Bag solution with a Single Sync transaction process and the new main function eBriefing. Since 2013,
enables real-time paperless data collection for the full maintenance and inventory process. Combine of EASA/FAA regulatory compliance is automated with monthly notifications of amendments
they have added an EFB cloud model, which enables small and medium-sized airlines in particular to utilize
ULTRAMAIN v9 with efbTechLogs™, the easy-to-use electronic logbook, and the entire maintenance in regulations to show how content in manuals is affected by these changes. The Web Manuals
Logipad© technology in high-availabe infrastructure of T&A. The Logipad© product family enables the
process becomes paperless. Contact us to learn what you need to equip your organization with
reducing of paperwork in your cockpit. For this goal, they rely on highly specialized IT and EFB knowledge Reader Apps for Windows tablets and iPads provide quick updating of manuals, bulletins and other
consumer mobile devices and see why elite aviation customers around the world are choosing
and cooperating with important IT and Aviation manufacturers. (For example, Microsoft, Hitachi Data Systems, documents for offline reading.
ULTRAMAIN to reduce costs and increase aircraft up time.
Jeppesen, Ultramain, Avialytics, Pelesys, Goodrich, NavAero, Flowgistics, Unisys and Vodafone).

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 AIRLINE & AEROSPACE MRO & FLIGHT OPERATIONS IT CONFERENCE
28th & 29th October 2015 - Amari Watergate Hotel, Bangkok, Thailand
APAC

AIRLINE AND AIRCRAFT OPERATORS “An excellent, well managed and highly informative event”
DELEGATE INFORMATION Bhoja Air
Vendors exhibiting their software include: Lead Sponsor:

Visit conference website: http://www.aircraft-commerce.com/conferences/default.asp

For further information contact Stephen Keeble – stephen@aircraft-commerce.com; +44 1403 230 888