Other Fee Service Request

- Guidelines

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Table of Contents
Other Fee Service Request Challan Generation - Local Students ................................... 3
Add Service Request for Other Fee.................................................................................................. 3
Other Fee Service Request Challan Generation - International Students .................... 13
Add Service Request for Other Fee International .......................................................................... 13

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Other Fee Service Requests
Other Fee Service Request Challan Generation - Local
Students

Add Service Request for Other Fee

Procedure

This process will be followed by local students to submit their service request and generate
challan/invoice for other fee.

Step Action
1. Click the Student Service Request tab.

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 Step Action
2. Click the Create New Request button.

Step Action
3. Click the Select this row option.

Step Action
4. Click the Next > button.

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Step Action
5. Select the relevant request type.

Click the Select this row option.

Step Action
6. Click the Next > button.

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 Step Action
7. Select your relevant group.

Click the Select this row option.

Step Action
8. Click the Next > button.

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Step Action
9. Enter the desired information into the field. Enter "Please issue duplicate
degree.".

Step Action
10. Click the Submit button.

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 Step Action
11. There are some service requests for which you need to pay relevant
challan/invoice to get them processed. If print Invoice option is provided then
you will need to print to invoice and upload copy of paid challan to get your
request processed.
If print Invoice option does not appear on submit then your service request has
been successfully submitted and no further action is required unless informed
otherwise.

Click the Print Invoice button.

Step Action
12. Press the left mouse button and drag the mouse to the desired location.

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Step Action
13. After paying challan/invoice, re-open your submitted service request and upload
paid challan copy.

Click in the Certificate/Diploma/Degree Fee - Duplicate field.

Step Action
14. Click in the Add Attachment field.

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 Step Action
15. Click the Choose File button.

Step Action
16. Click the Upload Button.

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Step Action
17. Click the Add Comment button.

Step Action
18. Enter the desired information into the field. Enter "I have uploaded my paid
challan copy, please process.".

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 Step Action
19. Click the Save button.

Step Action
20.
End of Procedure.

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Other Fee Service Request Challan Generation - International
Students
Add Service Request for Other Fee International
Procedure

This process will be followed by international students to submit their service request and
generate challan/invoice for other fee.

Step Action
1. Click the Student Service Request tab.

Step Action
2. Click the Create New Request button.

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 Step Action
3. Click the Select this row option.

Step Action
4. Click the Next > button.

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Step Action
5. For International students, this request type needs to be selected.

Click the Select this row option.

Step Action
6. Click the Next > button.

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 Step Action
7. Select the relevant request.

Click the Select this row option.

Step Action
8. Click the Next > button.

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Step Action
9. Enter the desired information into the field. Enter "Please issue my degree.".

Step Action
10. Click the Submit button.

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 Step Action
11. There are some service requests for which you need to pay relevant
challan/invoice to get them processed. If print Invoice option is provided then
you will need to print to invoice and upload copy of paid challan to get your
request processed.
If print Invoice option does not appear on submit then your service request has
been successfully submitted and no further action is required unless informed
otherwise.

Click the Print Invoice button.

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Step Action
12. After payment, re-open the submitted invoice to upload invoice paid copy.

Click in the Other Fee for International Students field.

Step Action
13. Click the Add Comment button.

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 Step Action
14. Click the Rich Text Editor for Enter Comment Below.

Step Action
15. Enter the desired information into the field. Enter "I have uploaded my paid
challan. Please process.".

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Step Action
16. Paid challan copy must be uploaded for request to be processed.
Click in the Add Attachment field.

Step Action
17. Click the Browse button.

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 Step Action
18. Click the Upload button.

Step Action
19. Click the Save button.

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Step Action
20.
End of Procedure.

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