Megawati Santoso

Institut Teknologi Bandung (Lecturer)

ASEAN Qualifications Reference Framework Committee (Chair)
Outline
A. Tourism in Pandemic of
Covid-19 & Global recovery
initiatives
B. Education with Pandemic of
Covid-19
1. Entering the new Normal
2. Pushing faster into
a society 5.0
in the Industry 4.0
3. Blended learning is a must
4. Creative minds
10 years of continuous growth 2010-2019
The most resilience economic sector

https://www.unwto.org/healing-solutions-tourism-challenge
 Businesses most affected
by COVID-19 outbreak

1. Tourism and Aviation

2. Hospitality Industry
3. Cinemas and Entertainment
4. Oil and Gas Industry
5. Real Estate and Construction
6. Trade
7. Manufacturing
8. Start-ups and Small businesses
9. Consultants and Services

https://nairametrics.com/2020/04/20/businesses-most-
affected-by-covid-19-outbreak/
 "I am deeply convinced
that there is no other way
to deal with global
challenges, than with
global responses.“

António Guterres
UN Secretary-General
"The worldwide Coronavirus
pandemic is a challenge we
must face together... our
response must be calm,
consistent and collective.
Tourism will once be there to
help people and communities
recover from this setback."

Zurab Pololikashvili,
UNWTO Secretary-General
 The World Tourism
Organization (UNWTO)

HEALING SOLUTIONS
FOR TOURISM CHALLENGE

UNWTO received over 1,000

applications from over 100
countries for the Healing Solutions
for Tourism Challenge, launched to
identify the most disruptive startups,
entrepreneurs and drive solutions to
mitigate COVID-19’s impact on
tourism
1. Entering the new Normal
2. Pushing faster into
a society 5.0
in the Industry 4.0
3. Blended learning is a must
4. Creative minds
1.Entering the new normal

Safety measures, sanitizing

methods, early detection,
among others for tourism and
travel-related stakeholders - to
be used by: tourists, tourism
employees, hospitality
operations, travel agencies,
tour-operators, transportation,
amusement parks, etc.
Solutions focused on recovery
techniques for destinations:
crisis communication, crisis
management, mobility,
tourism destinations re-
branding, travel confidence
recovery, among other
related areas.
 Pariwisata – Program Sarjana
• mampu melaksanakan dan memperbaiki sistem K3L selama klien
menggunakan layanan jasa dan produk kepariwisataan termasuk
pada kondisi darurat, meliputi pemberian Bantuan Hidup Dasar
(Basic Life Support) kepada klien dalam kondisi darurat, sesuai
dengan prosedur baku; dan
• mampu melaksanakan dan memperbaiki sistem K3L pada organisasi
penyedia layanan jasa dan produk kepariwisataan, termasuk pada
kondisi darurat.
• mampu melaksanakan dan memperbaiki sistem K3L selama klien
menggunakan layanan jasa dan produk kepariwisataan termasuk
pada kondisi darurat, meliputi pemberian Bantuan Hidup Dasar
(Basic Life Support) kepada klien dalam kondisi darurat, sesuai
dengan prosedur baku; dan
• mampu melaksanakan dan memperbaiki sistem K3L pada organisasi
penyedia layanan jasa dan produk kepariwisataan, termasuk pada
kondisi darurat.
 Pengelolaan Konvensi dan Acara-Program
Sarjana Terapan
• Mampu menyusun dokumen perencanaan, pengelolaan, dan
Prosedur Operasional Baku (POB) pengambilan keputusan untuk
menanggulangi keadaan darurat yang sesuai dengan prosedur dan
peraturan yang berlaku untuk mencegah serta meminimalisir resiko
yang timbul pada saat penyelenggaraan event;

• Mampu melaksanakan manajemen resiko dalam kaitannya dengan

pengelolaan event meliputi perencanaan dan pengelolaan,
pengambilan keputusan, keadaan darurat, Keselamatan, Kesehatan
Kerja dan Lingkungan (K3L), asuransi, perijinan dan keamanan
sesuai dengan prosedur dan peraturan yang berlaku sehingga dapat
memperoleh dokumen perijinan yang dibutuhkan untuk mencegah
serta meminimalisir resiko yang timbul pada saat penyelenggaraan
event secara umum; dan
 Pengelolaan Usaha Rekreasi
Program Sarjana Terapan
merencanakan, melaksanakan, mengevaluasi, dan
memperbaiki fasilitas dan layanan kebersihan,
kesehatan, keselamatan, keamanan, dan tanggap
darurat bagi pengunjung dengan berpedoman pada
kenyamanan dan pengalaman berwisata sesuai dengan
standar desain ruang gerak yang juga memerhatikan
kebutuhan difabel, standar Keselamatan, Kesehatan
Kerja dan Lingkungan (K3L), serta standar kebersihan
dan kesehatan, termasuk aturan kompensasinya;
 Perjalanan Wisata
(Diploma 3)
• memberikan bantuan pertama dan CPR kepada
klien dalam kondisi darurat sesuai dengan
prinsip-prinsip CPR;
• mampu mengidentifikasi potensi resiko pada
berbagai jenis dan tingkatan kegiatan ekowisata
dan merencanakan berbagai alternatif
penanganan resiko yang relevan sesuai dengan
standar penanganan keadaan darurat yang
dikeluarkan oleh Kementerian Kesehatan;
2. Pushing faster into a society 5.0
in the Industry 4.0

Focused on digital applications

for tourism to be implemented
for the whole sector near and
long-term future.

Tourism Information
based business
Virtual visit
Globalization &
4.0-Industry Era
Reviuw from the perspective of
Human capital planning

Megawati Santoso, Ph.D

Value driven solutions
because education is everyone's business

https://www.vocademia.co.uk/
 Critical thinking is a self-directed process
by which we take deliberate steps
to think at the highest level of quality.

Higher order executive

functioning,
Thinking analysis,
assessment, improvement of
the Green Thinking

Red Thinking

Instinctive, automatic,
spontaneous thinking,
unconsciously guided
Green Thinking
2. Blended learning is a must
• Self learning and
Supervised learning
• Cognitive and Practical
Skills

3. Creative minds
• Learning objects around
the house
• Find a way of learning
Artificial Intelligence
A branch of computer science dealing with the
simulation of intelligent behaviors in
computers.

AI is defined as a capability of a machine to

imitate intelligent human behavior
Artificial vs
Genuine
Intelligences
Logic
Linguistic
Spatial
Intrapersonal
Interpersonal
Musical/Art
Bodily kinetic
Naturalistic Intellegences
(Howard Gardner)
Bhinneka Tunggal Ika
Unity in Diversity
Terimakasih