Bank Account Queries

1 Answer the Questions!

00:00 - 01:32
https://youtu.be/xqPriJ86MSQ

1 What is the main difference between a checking account and a savings account?

2 Why did the customer want to open a bank account?

3 What type of credit card did the customer want to apply for?

4 How much was the spending limit the customer requested for the credit card?

5 How many reward points will the customer earn for every dollar spent with the gold card?

6 What was the minimum deposit required for the new checking account?

7 How long will it take for the credit card to be mailed to the customer's address?

2 Let's Go Through the Transcript!

00:00 - 01:32
https://youtu.be/xqPriJ86MSQ

Good morning, welcome to the dream bank. How can I help you?
Good morning. I would like to open a bank account.
Sure thing. What kind of account would you like to open? A savings account or a checking
account?
What's the difference? A checking account is designed to use for everyday transactions. Yet,
the money in a savings account is meant to stay in the account and earn interest over time.
I see. Actually I want to apply for a credit card. That's why I need an account.
Okay then, you probably want a checking account.
Well, thank you. I'd like that.
Sure, we will have you fill out an application form, please.
No problem. How much of a credit limit were you looking for? I would like a $10,000 spending
limit.
Alright, we will see what we can do. We might be able to get you one of our gold cards with a
$10,000 spending limit.
Wonderful. Will I also collect points when I use the card?
Sure, with our gold card you will get 10 reward points for every dollar spent.
Perfect. I have filled out the form. Do you need anything else?
You just need to deposit a minimum of $250 into your new checking account.
Very well, here you are. Thank you.
Your account is set up now and your credit card will be mailed to your address within 5 to 10
business days.
Thank you for your help. Have a good day.
You are welcome.
3 Can You Match These Words to Their Definitions?
1 interest a put money into your bank account

2 transactions b actions involving buying or selling something

3 fill out c complete a form with information

4 checking account d a paper you fill out to ask for something, like a job or a loan

5 application form e a place where you keep your money to save it

6 savings account f a place where you keep your money to use for everyday
purchases
7 deposit g extra money you get when you keep your money in the bank

4 Let's match these halves!

1 I would like a a $10,000 spending limit.

2 Sure, we will have you fill out b a minimum of $250 into your new
checking account.
3 Yet, the money in a savings account c is meant to stay in the account and earn
interest over time.
4 You just need to deposit d mailed to your address within 5 to 10
business days.
5 Your account is set up now and your e I help you?
credit card will be
6 How can f to open a bank account.

7 We might be able to get you one of our g an application form, please.

gold cards with