Professional Documents
Culture Documents
Practice
Practice
Part 3 地图 map
1. What do people usually do when they get lost?
2. What are the differences between paper and digital maps?
3. What do you think of in-car GPS navigation systems?
4.What do people often do with a map?
5.Why do most people prefer to use a paper map?
6.How does learning to read a map help you learn more about
your country?
DAY4
Part 3 投诉 complaints
1.How do companies train their staff to deal with complaints?
2.What do people usually complain about?
3.How do most people complain, in writing or by other methods?
4.How do people often respond to poor customer service?
5.How would you react if you received poor customer service at a
restaurant?