FACTS ABOUT IMMIGRATION DEPARTMENT

1. What is the full name of the department?

DEPARTMENT OF IMMIGRATION AND CITIZEN SERVICES (DICS)

2. What is the title of the one who heads it?

DIRECTOR GENERAL

3. Who is the current Director-General?

BRIGADIER CHARLES KALUMO (Retired)

4. Where is the headquarters of the Department?

LILONGWE

5. Which is the parent ministry of this department?

HOME AFFAIRS

6. Who is the Minister of Home Affairs?

KEN ZIKHALE-NG’OMA

7. Who is the Department’s public relations officer?

WILLIAM CHIPONDE

8. Why did the department stop processing and printing of

passports early this year?
BECAUSE THE PASSPORT ISSUANCE SYSTEM WAS FACING
TECHNICAL INTERRUPTIONS

9. Which company was formerly contracted to process Malawi

passports?
TECHNO BRIAN

10. Which local company is currently producing Malawi

passports?
 E-TECH SYSTEMS

11. Who is an illegal immigrant?

A CITIZEN OF ANOTHER COUNTRY WHO ENTERS ANOTHER
COUNTRY WITHOUT PROPER DOCUMENTATION

12. What does Visa stand?

VISITORS INTERNATIONAL STAY ADMISSION

13. What is a Visa used for?

IT IS AN OFFICIAL DOCUMENT THAT ALLOWS THE BEARER TO
LEGALLY ENTER A FOREIGN COUNTRY

14. Who is a refugee or asylum-seek?

IT IS A PERSON WHO HAS BEEN FORCED TO LEAVE THEIR
COUNTRY IN ORDER TO ESCAPE WAR, PERSECUTION OR
NATURAL DISASTER

15. Where do refugees stay in Malawi?

DZALEKA REFUGEE CAMP IN DOWA

16. What are a country’s legal entry points called?

BORDER POSTS

17. What are some of Malawi’s border posts?

MWANZA, MULOZA IN MULANJE, SONGWE IN KARONGA,
MWAMI IN MCHINJI, CHIPONDE IN MANGOCHI AND DEDZA

18. Which nationalities are often in the news for illegal entry in
Malawi, and why?
ETHIOPIA, SOMALIANS, RWANDANS AND BURUNDIS, BECAUSE
OF SOCIAL AND ECONOMIC UNRESTS IN THEIR COUNTRIES.
19. What is a one-stop centre in terms of Immigration?
THIS IS A BORDERPOST OFFICE WHERE KEY DEPARTMENTS—SUCH
AS IMMIGRATION, TRADE AND POLICE—OF THE TWO COUNTRIES
PROVIDE SERVICES UNDER ONE ROOF.

20. At which border posts does Malawi have One-Stop

Centres?
MWAMI BORDER WITH ZAMBIA, MWANZA WITH MOZAMBIQUE.
TWO MORE CENTRES, AT SONGWE (WITH TANZANIA) AND DEDZA
(WITH MOZAMBIQUE) ARE STILL UNDER CONSTRUCTION.

21. Which institution is responsible for issuing national identity

cards in Malawi?
NATIONAL REGISTRATION BUREAU (NRB)

22. Under which ministry is the NRB?

MINISTRY OF HOME AFFAIRS

23. What is SADC in full?

Southern Africa Development Community

24. Which are the country’s international airports?

Kamuzu International Airport in Lilongwe and Chileka
International Airport in Blantyre