‭NITISH‬ ‭KUMAR‬

‭Hyderabad‬‭,‬‭500032‬‭|‬‭8309511668‬
‭nitishbhes56@gmail.com‬‭|‬‭www.linkedin.com/in/nitish-kumar-062a57171‬

‭ esults-oriented‬ ‭Analyst‬ ‭with‬ ‭experience‬ ‭in‬ ‭managing‬ ‭and‬ ‭resolving‬ ‭client‬ ‭escalations,‬
R
‭conducting‬‭data‬‭analysis,‬‭and‬‭optimizing‬‭workflows.‬‭Skilled‬‭in‬‭data‬‭cleansing,‬‭SQL,‬‭Python,‬
‭and‬‭data‬‭visualization‬‭tools‬‭like‬‭Tableau.‬‭Strong‬‭problem-solving‬‭and‬‭critical-thinking‬‭abilities‬
‭combined‬‭with‬‭a‬‭collaborative‬‭approach‬‭to‬‭achieve‬‭effective‬‭solutions.‬‭Detail-oriented‬‭with‬‭a‬
‭track‬‭record‬‭of‬‭ensuring‬‭data‬‭quality‬‭and‬‭accuracy.‬‭Excellent‬‭communication‬‭skills‬‭and‬‭adept‬
‭at‬ ‭storytelling‬ ‭to‬ ‭effectively‬ ‭convey‬ ‭insights.‬ ‭Committed‬ ‭to‬ ‭delivering‬ ‭high-quality‬ ‭work‬‭and‬
‭presenting‬ ‭key‬ ‭metrics‬ ‭and‬ ‭findings‬ ‭to‬ ‭stakeholders.‬ ‭Completed‬ ‭Master‬ ‭of‬ ‭Technology‬
‭(M.Tech)‬ ‭in‬ ‭[Data‬ ‭and‬ ‭computational‬ ‭Sciences]‬ ‭from‬ ‭IIT‬ ‭Jodhpur,‬ ‭demonstrating‬ ‭a‬
‭commitment‬‭to‬‭academic‬‭excellence‬‭and‬‭specialized‬‭knowledge‬‭in‬‭Data‬‭Science.‬

‭EXPERIENCE‬
‭ enior‬‭Process‬‭Executive‬‭-‬‭Data‬
S ‭Oct‬‭2019‬‭-‬‭Present‬
‭Cognizant,‬‭Hyderabad‬

‭●‬ M ‭ anaged‬‭and‬‭resolved‬‭upto‬‭3.5K‬‭low‬‭to‬‭high-priority‬‭escalations‬‭from‬‭clients‬
‭promptly‬‭and‬‭efficiently.‬
‭●‬ ‭Conducted‬‭data‬‭analysis‬‭to‬‭identify‬‭patterns,‬‭trends,‬‭and‬‭issues‬‭within‬‭geo‬‭data‬‭sets.‬
‭●‬ ‭Debugging‬‭the‬‭features‬‭and‬‭identifying‬‭root‬‭cause‬‭analysis‬‭to‬‭identify‬‭and‬‭resolve‬
‭underlying‬‭problems,‬‭ensuring‬‭data‬‭accuracy‬‭and‬‭process‬‭efficiency.‬
‭●‬ ‭Utilized‬‭scripting‬‭languages,‬‭specifically‬‭PL/SQL,‬‭to‬‭pull‬‭data‬‭and‬‭extract‬‭required‬
‭features.‬
‭●‬ ‭Implemented‬‭process‬‭improvements‬‭to‬‭optimize‬‭workflows‬‭and‬‭enhance‬‭productivity.‬
‭●‬ ‭Collaborated‬‭with‬‭stakeholders,‬‭including‬‭clients‬‭and‬‭team‬‭leads,‬‭to‬‭gather‬
‭requirements‬‭and‬‭resolve‬‭issues.‬
‭●‬ ‭Maintained‬‭documentation‬‭of‬‭escalations,‬‭actions‬‭taken,‬‭and‬‭resolutions.‬
‭●‬ ‭Prepared‬‭end-to-end‬‭Postmortem‬‭reports‬‭and‬‭dashboards‬‭to‬‭present‬‭key‬‭metrics‬‭and‬
‭insights‬‭to‬‭management‬‭and‬‭clients.‬

‭EDUCATION‬
‭ aster‬‭of‬‭Technology‬‭(M.Tech.)‬‭-‬‭DATA‬‭AND‬‭COMPUTATIONAL‬‭SCIENCE‬
M
‭Aug‬‭2021‬‭-‬‭Aug‬‭2023‬
‭Indian‬‭Institute‬‭Of‬‭Technology,‬‭JODHPUR‬

‭ achelor‬‭of‬‭Technology‬‭(B.Tech.)‬‭-‬‭Mechanical‬‭Engineering‬
B ‭Jul‬‭2015‬‭-‬‭Jul‬‭2019‬
‭Jawaharlal‬‭Nehru‬‭Technological‬‭University,‬‭Hyderabad‬

‭TECHNICAL‬‭SKILLS‬
‭ ython,‬‭SQL,‬‭Excel,‬‭Tableau,‬‭Matplotlib,‬‭Machine‬‭Learning,‬‭Regression‬‭Analysis,‬
P
‭Classification,‬‭Statistical‬‭Data‬‭Management,‬‭Big‬‭Data‬‭Management:‬‭Hadoop,‬‭Spark‬

‭INTERPERSONAL‬‭SKILLS‬
‭ ashboard‬‭design‬‭and‬‭delivery,‬‭Excellent‬‭Analytical‬‭Skills,‬‭Strong‬‭Organizational‬‭Skills,‬
D
‭Excellent‬‭Time‬‭Management‬‭Skills,‬‭Expert‬‭Attention‬‭to‬‭Detail,‬‭Data‬‭Insights‬‭Tracking‬‭and‬
‭interpretation,‬‭Effective‬‭Stakeholder‬‭Management,‬‭Active‬‭Collaboration,‬‭Pattern‬‭and‬‭Trend‬
‭identification,‬‭Data‬‭Mining,‬‭Database‬‭Design‬‭and‬‭Management,‬‭Data‬‭Science‬‭Research‬
‭Methods,‬‭Hypothesis‬‭testing‬
‭PROJECTS‬
‭Road‬‭Accident‬‭Dashboard‬

‭●‬ C ‭ reated‬‭interactive‬‭dashboards‬‭using‬‭Tableau‬‭for‬‭a‬‭Road‬‭Accident‬‭Dashboard‬
‭project.‬
‭●‬ ‭Transformed‬‭complex‬‭data‬‭into‬‭insightful‬‭visualizations‬‭for‬‭easy‬‭interpretation.‬
‭●‬ ‭Effectively‬‭delivered‬‭actionable‬‭insights‬‭to‬‭stakeholders.‬

‭Prediction‬‭of‬‭Mental‬‭Health‬‭Diseases‬‭Using‬‭Machine‬‭Learning‬ ‭2023‬

‭●‬ U ‭ tilized‬‭Python‬‭to‬‭develop‬‭a‬‭machine-learning‬‭model‬‭for‬‭predicting‬‭mental‬‭health‬
‭diseases.‬
‭●‬ ‭Processed‬‭and‬‭analyzed‬‭relevant‬‭data‬‭to‬‭ensure‬‭accurate‬‭predictions.‬
‭●‬ ‭Demonstrated‬‭strong‬‭analytical‬‭skills‬‭in‬‭model‬‭development‬‭and‬‭interpretation. ‬

‭Home‬‭Loan‬‭Prediction‬ ‭2023‬

‭●‬ ‭Employed‬‭machine‬‭learning‬‭techniques‬‭to‬‭predict‬‭the‬‭likelihood‬‭of‬‭loan‬‭approval‬‭for‬
‭homebuyers.‬
‭●‬ ‭Preprocessed‬‭and‬‭cleaned‬‭data,‬‭ensuring‬‭data‬‭quality‬‭for‬‭model‬‭training.‬
‭●‬ ‭Successfully‬‭communicated‬‭results‬‭to‬‭non-technical‬‭stakeholders. ‬

‭VOLUNTEER‬
‭ un‬‭Sessions‬‭and‬‭Engagement‬‭Coordinator‬
F ‭Feb‬‭2023‬‭-‬‭Present‬
‭Cognizant‬
‭●‬ ‭Planned‬‭and‬‭organized‬‭engaging‬‭team-building‬‭events‬‭and‬‭fun‬‭sessions,‬‭fostering‬‭a‬
‭positive‬‭and‬‭collaborative‬‭work‬‭environment.‬
‭●‬ ‭Managed‬‭event‬‭budgets,‬‭logistics,‬‭and‬‭schedules,‬‭ensuring‬‭all‬‭activities‬‭were‬
‭executed‬‭successfully.‬
‭●‬ ‭Utilized‬‭data‬‭analysis‬‭to‬‭assess‬‭employee‬‭engagement‬‭and‬‭satisfaction‬‭levels‬‭during‬
‭and‬‭after‬‭events.‬
‭●‬ ‭Collaborated‬‭with‬‭cross-functional‬‭teams‬‭to‬‭tailor‬‭engagement‬‭activities‬‭to‬
‭employees'‬‭preferences,‬‭resulting‬‭in‬‭a‬‭15%‬‭increase‬‭in‬‭participation‬‭and‬‭satisfaction‬
‭rates.‬
‭●‬ ‭Developed‬‭and‬‭implemented‬‭data-driven‬‭strategies‬‭to‬‭optimize‬‭event‬‭planning‬
‭processes‬‭and‬‭enhance‬‭overall‬‭efficiency.‬

‭LICENSES‬‭&‬‭CERTIFICATIONS‬
‭Executive‬‭Briefing:‬‭Artificial‬‭Intelligence‬‭(AI)‬‭+‬‭ChatGPT‬ ‭-‬‭Udemy/Cognizant‬

‭Practical‬‭Time‬‭Management‬‭-‬‭Personal‬‭Productivity‬‭Tools‬ ‭-‬‭Udemy/Cognizant‬

‭Effective‬‭Communication‬‭in‬‭the‬‭Workplace‬ ‭-‬‭Udemy/Cognizant‬

‭Statistics‬‭for‬‭Data‬‭Science‬‭and‬‭Business‬‭Analytics‬ ‭-‬‭Udemy‬

‭Rewards‬‭and‬‭Recognition:‬

‭●‬ R
‭ eceived‬‭Amber‬‭and‬‭Coral‬‭awards‬‭for‬‭outstanding‬‭performance‬‭in‬‭handling‬‭critical‬
‭use‬‭cases.‬

‭●‬ ‭Earned‬‭client‬‭appreciation‬‭for‬‭exceptional‬‭contributions‬‭to‬‭a‬‭project.‬