Composition & Discover Media Infotainment Manual Edition 19.12.2019

Composition Media (Gen2GP, MQB),
Discover Media (Gen2GP, MQB)

Publication -
19.12.2019
About this manual
This manual describes the following device versions:

— Composition Media (Gen2GP, MQB)
— Discover Media (Gen2GP, MQB)
Read these instructions before you use the “Composition Media (Generation 2GP, MQB)” or “Discover Media
(Generation 2GP, MQB)”. These devices are called Infotainment system in the below.
All equipment and models are described without indicating whether the equipment is optional or specific to
the model type. This means that some of the equipment described might not be fitted in your vehicle. Your
Volkswagen dealership can provide more information on this.
All details provided in this manual correspond to the information available at the time of going to print and
apply only to the factory-fitted Infotainment system. Due to continuous technical improvement of the
Infotainment system and possible updates to the unit's software, the displays and functions on the
Infotainment system may differ from the details given in this manual. No claims may be derived from the
differing details, illustrations or descriptions.
Please ensure this manual is in the vehicle and any data, files and settings stored in the Infotainment
system are deleted if you lend or sell the vehicle to someone else.
— An alphabetical index is included at the end of this manual.

— A list of abbreviations at the end of the manual explains the abbreviations used.
— Directions and positions such as left, right, front and rear are normally relative to the vehicle's direction
of travel, unless otherwise indicated.
— Illustrations help with orientation and should be regarded as a general guide.
— This owner's manual was written for left-hand drive vehicles. In right-hand drive vehicles the controls
may sometimes differ from those displayed in illustrations or described in the text.
— Values given in miles instead of kilometres or mph instead km/h refer to the country-specific instrument
clusters or Infotainment systems.
— Any technical changes that may be made to the Infotainment system after publication of this booklet are
contained in a supplement that is included with the vehicle wallet.
Introduction to the Infotainment system
Getting started
Before using for the first time
Checklist
Before using the Infotainment system for the first time, carry out the following steps. This will
enable you to use the Infotainment system safely and make full use of the functions it provides:
✓ Observe the basic safety notes (→ Introduction to the first steps) .
✓ Read these instructions and make yourself familiar with how to operate the unit.
✓ Reset the unit to its original condition (factory settings) (→ System settings) .
✓ Search for radio stations and save them using the station buttons (→ Radio main menu) .
✓ Use suitable audio sources and data media for media mode (→ Media mode) .
✓ Pair a mobile device with the Infotainment system to make phone calls via the mobile phone
interface (→ Getting started) .
✓ Use up-to-date map data for navigation (→ Getting started) .

Other applicable documents
In addition to this manual, please observe the following documents when using this
Infotainment system and its components:
— The owner's manual and any supplements in the vehicle wallet of your vehicle.
— Operating instructions for the mobile device.
— The operating instructions for external data media and playback devices.
— Instructions for any Infotainment accessories subsequently installed or additionally used.
— Service description when using Volkswagen Car-Net services.

Activating functions
Some functions that were not yet activated or available at the time of delivery from the factory
can be activated retroactively.
Your Volkswagen dealership will be able to give you information on whether and which functions
can be activated in your Infotainment system.
If additional functions are activated following production of the vehicle, these

instructions and other instructions in the vehicle wallet regarding the functions in
question may contain differing or incomplete descriptions.
Equipment overview
The Infotainment system may be equipped at the factory with the following components, some
of which are optional equipment:
— Radio function.
— Media drives.
— Navigation function.
— Mobile phone interface.
— Multifunction steering wheel with its controls.
— Voice control.
— Wireless AUX-IN.
— Wired connections for external data media and audio sources.
— Sound system, in some cases with subwoofer.
— Loudspeakers, in different installation locations and with different power ratings (watt).
The type and quantity of the listed components are country-specific and system-specific and
may differ both within a model series and for a special-edition model.
Safety notes
Before using the Infotainment system for the first time, please read and observe the following
safety notes so that you are aware of dangers to yourself and others and of how these dangers
can be avoided:
— Read through these instructions carefully.
— Some functions may contain links to websites that are operated by third parties. Volkswagen
AG does not assume ownership of the third-party websites that are reached via links and is not
responsible for their content.
— Some functions may contain external information supplied by third parties. Volkswagen AG is
not responsible for external information being correct, up-to-date and complete, or for any
infringement of third-party rights.
— The radio stations or owners of the data storage media and audio sources are responsible for
the content provided.
— Multi-storey car parks, tunnels, high buildings, mountains, and other electrical devices, e.g.
battery chargers, can also impair radio reception.
— Films or metal-coated stickers on the aerial and on the windows can interfere with radio
reception.
WARNING
Accidents and injuries can occur if the driver is distracted. Reading information off the screen
and operating the Infotainment system can distract you from the road and cause accidents.
● Always drive carefully and responsibly.
WARNING
Connecting, inserting or removing data media or audio sources while the vehicle is in motion
can distract you from the road and lead to accidents.
WARNING
Set the volume so that noises outside the vehicle (e.g. emergency service sirens) can be easily
heard at all times.
● Setting the volume too high may damage your hearing. This is the case even if you are only
exposed to high volumes for short periods.
WARNING
The following conditions can lead to situations where emergency calls, telephone calls and data
transmission are not possible or are interrupted:
● If your current location is in an area with no or insufficient mobile communications and GPS
reception. This can also include tunnels, streets with tall buildings, garages, underpasses,
mountains and valleys.
● If you are in an area with sufficient mobile communications and GPS reception but the
telecommunications provider's mobile network is out of order or is not available.
● If the components in the vehicle required for emergency calls, telephone calls and data
transmission are damaged, not working or do not have sufficient electrical power.
● If the rechargeable battery in the mobile device is flat or has insufficient charge level.
WARNING
In some countries and mobile networks, a call for assistance or an emergency call can only be
made if the mobile device is connected with the vehicle's mobile phone interface and contains
an “unlocked” SIM card with sufficient credit, and if there is sufficient network coverage.
WARNING
Read and follow the appropriate operating manuals of the respective manufacturer when using
mobile devices, data media, external devices, external audio and media sources.
WARNING
Arrange the wires for external devices and audio sources so that they do not obstruct the
driver.
WARNING
The volume level may suddenly change when you switch the audio or media source or connect
a new source.
● Reduce the volume before switching the audio or media source or connecting a new source.
WARNING
The limit values for electromagnetic radiation in the vehicle may be exceeded, and thus the
health of the driver and vehicle occupants may be endangered when operating a mobile or
wireless device without a connection to an external aerial. This also applies to external aerials
which have not been correctly installed.
● Maintain a minimum distance of 20 centimetres between the aerials of the mobile device
and an active medical implant, since the mobile devices may impair the function of active
medical implants.
● Do not carry an operational mobile device close to or directly above an active medical
implant, e.g. in a breast pocket.
● Switch off mobile devices immediately if you suspect they may be interfering with an active
medical implant or any other medical device.
WARNING
Mobile devices, external devices and accessories in the vehicle that are not properly secured
can be flung though the vehicle interior and cause injuries in the event of a sudden driving or
braking manoeuvre or in the event of an accident.
● Always secure mobile devices, external devices and accessories outside the airbag
deployment zones (→ Owner's manual, Airbag system), or stow them away safely.
WARNING
The centre armrest can obstruct the driver's arm movements. This can cause accidents and
severe injuries.
● Always keep the stowage compartment in the centre armrest closed while the vehicle is in
motion.
WARNING
Opening the housing on a CD player can lead to injuries from invisible laser radiation.
● CD players should only be repaired by a qualified workshop.
WARNING
Unfavourable light conditions and a damaged or dirty screen may result in displays and
information not being read or not being read correctly from the screen.
● Displays and information on the screen must never cause you to take safety risks. The screen
is no substitute for full concentration on the part of the driver.
WARNING
Radio stations can transmit catastrophe and danger warnings. The following conditions can
prevent these warnings from being received or issued:
● If your current location is in an area with no or insufficient radio signal reception. This can
also include tunnels, streets with tall buildings, garages, underpasses, mountains and
valleys.
● If the frequency bands of the radio stations are subject to interference or are not available in
areas with adequate radio signal reception.
● If the loudspeakers and the components required for radio reception in the vehicle are
damaged, not working or do not have a sufficient power supply.
● When the Infotainment system is switched off.
WARNING
Driving recommendations and traffic symbols displayed by the navigation system may differ
from the current traffic situation.
● Road signs, traffic signals, traffic regulations and local conditions have priority over the
recommendations and displays provided by the navigation system.
● Adapt your speed and driving style to suit visibility, weather, road and traffic conditions.
● Certain events can make the originally planned driving time and route to the destination
considerably longer or make navigation there temporarily impossible, e.g. due to a road
being closed.
WARNING
Switch off mobile devices in areas with a risk of explosion.
NOTICE
Your mobile device must always be switched off in areas where special regulations apply and
when the use of mobile devices is forbidden. The radiation produced by the mobile device when
switched on may interfere with sensitive technical and medical equipment, possibly resulting in
malfunction or damage to the equipment.
NOTICE
The loudspeakers may be damaged if the volume is too high or the sound is distorted.
NOTICE
Insertion of objects, incorrect insertion or insertion of data media with the incorrect shape or
size can damage the media drives and the Infotainment system.
● When inserting a data medium, make sure it is correctly positioned.
● Insert only suitable data media in the corresponding media drives. Other data media or
objects could damage the media drives.
● Applying force can damage the CD drive and the locking mechanism of the SD card slot.
● Always insert or remove CDs and SD cards straight and at right angles to the front of the
unit, using the appropriate drive, without bending them.
● Inserting a second CD while a CD is already in the CD drive or being ejected may damage the
CD drive in the unit. Always wait until the storage device is completely ejected.
● Do not insert 8 cm single CDs or irregularly shaped CDs.
● Do not insert DVD Plus discs, dual discs or flip discs, as these are thicker than normal CDs.
NOTICE
Foreign bodies and liquids adhering to a data medium can damage the media drives and the
Infotainment system.
● Do not affix stickers or other items to the data medium. Stickers may peel off and damage
the media drive.
● Do not use printable data media. Coatings and prints may peel off and damage the media
drive.
● Use only SD cards that are undamaged, dry, clean and suitable.
● Use only round 12 cm standard CDs that are undamaged, dry, clean and suitable.
Notes on use
— Observe country-specific regulations and legal requirements when you use the Infotainment
system and the corresponding accessories, e.g. headset or earphones.
— Lightly pressing the buttons or lightly touching the touchscreen is sufficient to operate the
— To ensure the Infotainment system works properly, it is important to make sure the system is
switched on and that the correct date and time are set in the vehicle if these functions are
present.
— Not all listed function buttons and functions may be available due to the device software used
in your market. A missing function button on the screen does not constitute a fault in the unit.
— Some functions of the Infotainment system are available only when the vehicle is stationary.
In some countries, the selector lever must additionally be in parking position P or neutral
position N. This is not a malfunction, but simply a legal requirement.
— There may be restrictions on the use of Bluetooth® devices in some countries. Information is
available from the local authorities.
— The Infotainment system needs to start up completely before all displays are available and
before it is possible to run functions. The duration of a system start depends on the functional
scope of the Infotainment system and can also take longer than usual particularly at low and
high temperatures.
— Switch the ignition on before switching the Infotainment system back on if the 12-volt vehicle
battery has been disconnected.
— Changes to settings may cause the display content to vary and some aspects of the
Infotainment system operation to differ from the descriptions given in this manual.
— In order to ensure that the functionality of the system is not impaired, have any repairs or
modifications to the Infotainment system performed only by a qualified workshop.
— Using a mobile device in the vehicle may cause noise from the speakers.
— In some countries, the Infotainment system is automatically switched off when the engine is
switched off and when the 12-volt vehicle battery charge level is low.
— High speeds, poor weather and poor road conditions, loud noise levels (also outside the
vehicle) and also network quality may impair telephone calls in the vehicle.
— In certain vehicles with Park Distance Control, the volume of the current audio source is
lowered automatically when reverse gear is engaged. The volume reduction can be adjusted in
the vehicle’s owner’s manual under → Park Distance Control menu.
— Information on the included software and the licence conditions is stored under: Setup
Copyright .
— If you sell your vehicle or loan it to somebody else, make sure that all data and files stored are
deleted and that the SD card, external audio sources and data media are removed where
applicable.
Energy management
If the battery voltage falls below the minimum vehicle electrical system voltage when the
ignition is switched off and the Infotainment system is switched on, a signal will sound and a
corresponding message will appear on the screen. You should switch the Infotainment system
off.
If the battery voltage continues to drop, the Infotainment system will switch itself off
automatically.
Device overview
Introduction to the topic
The Infotainment system is supplied in different versions. The device versions differ in the scope
of function, labelling, function and arrangement of the sensor fields and function buttons. The
Infotainment system is equipped with a touchscreen.
Overview screen
Fig. 1 Overview of controls The layout may vary depending on unit and country.
Key to Fig. 1 :
1 Rotary/push button (→ Rotary push-button)
— Press to switch on or off.
— Turn to adjust the volume.
2 Infotainment buttons (with label) . (→ Infotainment buttons)

— Press the respective Infotainment button to select a function.
3 Screen: displays information. (→ Screen)
— Cleaning the screen . (→ Infotainment device overview)
— Executing functions . (→ Screen)
— Making settings.
4 Menu control (→ Infotainment device overview)

— The function varies according to the unit operating state.
Depending on the equipment, media drives and cable connections are positioned outside
the device.
Rotary/push button
The rotary/push button is operated by turning and pressing .

Some volume control settings can be preset (→ System settings) .
Switching the Infotainment system on and off manually

Briefly press the rotary/push knob.
Switching the Infotainment system on and off automatically

— Switching on: when the ignition is switched on if the system was not previously switched off
manually.
— Switching off: when the vehicle key is removed from the ignition lock or when the driver door
is opened with the ignition switched off.
Switch-off delay
If the switched off Infotainment system is switched on manually again, it switches off again
automatically after about 30 minutes.
Adjusting the volume

After switching on, the Infotainment system starts at the last selected volume setting, provided
that this does not exceed the preselected maximum switch-on volume.
— Turn the rotary/push button (louder: in clockwise direction, quieter: in anti-clockwise
direction).
— OR: press the (louder) or (quieter) button on the multifunction steering wheel.
Muting
Any audio source currently being played is paused while the Infotainment system is muted.
may be shown on the screen.
— Turn the volume control anti-clockwise until the audio source can no longer be heard.
Reduce the volume of the Infotainment system before switching to another audio
source.
Infotainment buttons
Infotainment buttons are operated by lightly pressing them or by pressing and holding them.
RADIO or AM/FM : switches to radio mode and changes the frequency band in radio mode (→
Radio mode) .
MEDIA : switches to media mode and changes the media source in media mode (→ Media
mode) .
PHONE : opens the mobile telephone interface. If no mobile phone interface is installed, the
currently active audio source will be muted (→ Mobile phone interface) .
VOICE : starts voice control (→ Voice control) .
NAV : switches to navigation mode (→ Navigation) .

CAR : opens vehicle and system settings → Owner's manual.
MENU : opens the main menus; use the menu control or your finger to select options.
APP : calls up the main menu App-Connect → Owner’s manual.
— The following main menus may be available: Radio , Media , Telephone , Navigation , Info ,
Vehicle , App-Connect , Images , Sound , Setup , Travel Link .
Menu control
The menu control can be turned or pressed. Turning the control allows you to browse lists or
open lists of media tracks and radio stations, for example. Pressing the control opens marked
entries, applies settings, and starts or stops functions.
— In all radio modes, turn to set a station or channel manually.
— Turn to open the track list in Media mode .
— Turn to select menu options in long lists and press to access the selected option, e.g. select a
station from the station list.
— Turn to modify certain settings, e.g. speed-dependent volume control.

Electronic voice enhancer
Fig. 1 Opening the voice enhancer settings.
The electronic voice enhancer automatically detects when the driver is speaking and begins
transmitting to the loudspeakers in the passenger compartment.
Operating the voice enhancer

— Turn the rotary/push knob .
— Tap the → Fig. 1 1 function button.
— Move the slider to the desired volume.
To switch off, move the slider to the Off position.
Volume adjustments
You can also adjust the volume and switch the function on and off in the Sound settings menu
(→ Sound settings) .
The voice enhancer is not active during telephone calls and navigation announcements.
Cleaning the screen
Switch off the Infotainment system to clean it (→ Infotainment device overview) .
Clean the screen using either a soft, clean cloth moistened with clean water or a cleaning cloth
available from a Volkswagen dealership (→ Infotainment device overview) .
Soften stubborn dirt with water and a moist cloth without damaging the unit while doing so.
NOTICE
Do not clean the screen when dry. This can cause scratches or permanent streaks.
● Do not use aggressive or solvent-based cleaning products. These cleaners may damage the
Infotainment system and “dull” the screen.
● Exert only light pressure when cleaning the screen.
Executing functions on the screen
Functions can be executed on the touchscreen either by the finger movements “tap”, “press and
hold”, “swipe”, “pinch open and pinch close” and “tap and slide” or by turning and pressing the
menu control (→ Infotainment device overview) .
Finger movements
Only possible with a touchscreen.
— Tap: lightly tap active areas of the screen with your finger to activate or deactivate functions.
— Press and hold: touch the function button lightly and hold until the required function has been
executed, e.g. move the scroll symbol or store the station on a station button.
— Swipe: swipe over the screen with a sliding finger movement to scroll through lists or change
tracks in media mode.
— Pinch open and pinch close: touch the screen with the thumb and index finger and open them
up or close them to enlarge or reduce photos.
— Tap and slide: tap an object lightly with your finger. Move the object to the desired position
without lifting your finger from the screen. This function can be used to adjust sound settings
with the displayed sliders.
The displays that appear on the screen can vary depending on the settings, and may
differ from those described here.
Displays such as the time and the current outside temperature can be displayed on the
screen in the status bar.
Proximity sensor
The Infotainment system has integrated proximity sensors.
The screen display changes automatically from display mode to operating mode when you move
your hand towards it. In operating mode, function buttons are highlighted automatically for ease
of operation.
Depending on the unit, the proximity sensors can be enabled or disabled in the Screen Settings
menu.
Opening list entries
Fig. 1 Example of list entries in the Settings menu.
List entries can be opened by touching them directly on the screen or by using the menu control
(→ Infotainment device overview) .
Marking and selecting list entries with the menu control

— Turn the menu control to successively mark each list entry with a selection box so you can
browse through the list.
— Press the menu control to select the marked list entry.
Searching in lists
If there are more items available in a list view than can be displayed on the screen, function
buttons for scrolling or a scroll symbol are displayed on the right of the screen → Fig. 1 1 .
— Touch the screen above or below the scroll mark.
— OR: Keep the scroll mark pressed and move your finger up and down. Lift your finger off the
screen when you reach the desired position.
— OR: Place one finger on the list and swipe up or down. The list is scrolled.
General displays and symbols
Fig. 1 Illustration: overview of possible function buttons on the screen.
Active areas of the screen that open a certain function are called “function buttons”. These
buttons are operated by briefly touching the touchscreen or by touching and holding . In this
owner's manual, function buttons are indicated by a button symbol.
Displays and function buttons: activity and function Fig. 1 :
In the title bar, the currently selected menu

1 and possibly other function buttons and
information are displayed.
2 Touch to open a further menu.
Move the crosshair across the screen with

slight pressure without losing contact.
3
OR: touch the desired position on the screen,
the crosshair moves to this position.
The scroll symbol appears when the list

contains more entries than can be displayed.
4 Press lightly on the scroll symbol and move it
across the screen without removing your
finger or press and hold the arrow buttons.
Other general function buttons

Function buttons and their meaning
Touch to move up one level at a time from certain lists.
Some function buttons or displays are marked with a checkbox and

are activated or deactivated by touching this box.
Touch or press and hold function buttons (illustrated here without

contents). Starts functions or opens submenus. Inactive (grey)
function buttons cannot currently be selected.
Touch to return step by step from the sub-menus to the main menu
or to reverse any inputs made.
Touch to open a pop-up window (option window), displaying further

setting options.
OK Touch to confirm or accept an input or selection.
Touch to close a pop-up window or an input window.
Arrow buttons: step by step setting or move forward/back by

touching or touching and holding.
Touch to change settings or values incrementally.
Move the slider across the screen by pressing lightly without lifting
your finger.
On-screen keyboard
Fig. 1 Illustration: on-screen keyboard
Input windows with an on-screen keyboard allow you to enter text, such as a stored name or a
term for searching in long lists.
The input line with the cursor is located on the left in the top line of the screen. All inputs made
via the on-screen keyboard are displayed here. The cursor can be moved to the desired position
in the screen by touching it with your finger.
Displays and function buttons: activity and function Fig. 1 :
Postcode : touch to enter a postcode in

navigation mode.
123 : touch to open the input window for

1
numbers and special characters.
ABC : touch to go back to the input window

for letters.
Touch to change to another keyboard

language. Keyboard languages can be
2
selected in the System settings menu (→
System settings) .
Displays the number and opens the list of

3 entries that are still available corresponding
to the specifications.
Touch to switch between upper and lower

case, and between numbers and special
characters.
Touch to enter a space.
Touch or hold the delete key to delete

characters in the input line from right to left.
Using the keyboard Fig. 1 :
Letters and
Touch to insert the character in the input line.
digits
Press and hold to open a pop-up window with special characters based on the
Letters and letter shown.
Touch the desired character to enter it. Some special characters can also be
written out (e.g. “AE” for “Ä”).
Input windows for free text input

An input window for free text input allows country-specific letters, numbers and special
characters to be entered in any combination.
Touching the OK function button applies the sequence of characters currently displayed in the
window.
Input windows for selecting a stored entry

It is only possible to select a sequence of letters, numbers and special characters that matches a
stored entry.
Depending on the device and the country, a respective destination may be suggested in the input
line when entering each character. When terms are made up of more than one word, the space
must be entered as well.
If fewer than 99 entries are available, the number of remaining entries is displayed after the
input line → Fig. 1 3 . Touching this function button displays these remaining entries in a list.
When fewer than six destinations are available, the list opens automatically.
Voice control
After the first user pairing or automatic connection, the most important functions of the mobile
phone interface, navigation, and radio and media mode can also be used with voice control.
Use of the voice control of the mobile phone interface is country-specific.
Supported languages
Voice control is available for most of the languages that can be selected.
Should voice control be unavailable for a set language, a corresponding message will be shown
on screen when it is attempted to activate this.
Voice control must take place in the language that has been set in the Infotainment system.
— Configure the desired language in the System settings menu.
An incoming call has higher priority than the voice commands. Voice control will
therefore be deactivated automatically if there is an incoming call.
The voice or search recognition technology for Volkswagen Car-Net® does not recognise
and return search results for all words. For example, Google Speech Recognition includes
a "Safe Search" function that prevents search results from being displayed if (even
accidentally) vulgar terms are detected.
Getting started
Depending on the country, voice control of the mobile phone interface is switched off and voice
control of the Infotainment system is used.
The volume of voice guidance output for voice control can be adjusted in the Sound settings
menu, or by using the volume control during voice guidance output.
Help for voice control function

When using the unit for the first time, you should activate the help for voice control and listen to
it completely.
The voice control help function explains the basic operation and describes the most important
voice commands in the current context.
— Press the VOICE Infotainment button.
— OR: Press the button on the multifunction steering wheel.
— Wait for the acoustic signal.
— Say the voice command in the language set.
Language Voice command
German Help
English Help
Spanish ayuda
Italian aiuto
French aide
Portuguese ajuda
Czech nápověda
Dutch hulp
Russian помощь
The language of the voice control function is the same as the language selected in the
vehicle. If the language selected in the vehicle is not available for the voice control
function, English is selected as the substitute language. If the vehicle has an instrument
cluster menu, the language can be set on the instrument cluster. To set the language on
a vehicle that does not have an instrument cluster menu, contact a Volkswagen
dealership.
Speaking voice commands
— Speak at a normal volume without exaggeration or long pauses.
— Speak slowly and clearly. Unclear words and numbers, or words in which syllables are
swallowed will not be recognised by the system.
— Depending on the content of the telephone book, it may be advisable to swap the order of the
contact's forename and surname when saying the name to ensure it is reliably recognised
from the telephone book.
— Limit noise from outside the vehicle and close all windows, doors and the glass roof.
— Do not point the airflow from the vents towards the headliner.
— Speak slightly louder at higher speeds.
— Background noise, such as conversations in the vehicle, should be avoided when saying voice
commands.
— Do not speak when the hands-free system is making an announcement.
— Avoid loud noises in the background when recording voice tags.
After the first user pairing or automatic connection, the most important functions of the mobile
phone interface can also be used with the help of voice control.
Starting and stopping voice control
Fig. 1 Voice control: help menu display.
Starting the voice control function

— Press the button on the multifunction steering wheel. The symbol → Fig. 1 1 is
displayed on the screen.
— A help menu → Fig. 1 A is displayed.
— Say the voice command.
Ending the voice control function

— Briefly press the VOICE Infotainment button or the button on the multifunction steering
wheel twice in quick succession (double-click).
Voice control will also be ended under the following conditions:
— When pressing an Infotainment button.
— Enabling Park Distance Control.
— Incoming telephone call.
— Incoming traffic announcement.
— Operation of the X → Fig. 1 2 function button.

Press the button during a voice announcement. The voice command input is
cancelled immediately and a tone sounds. You can then say a voice command
immediately.
Adjusting the settings .
Opening the settings menu

— Press the MENU Infotainment button.
— Touch the Setup function button or .
— Touch the Voice control function button.
Function button and its function:
Example commands (Infotainment syst.): a help menu with voice commands for all operating
areas is displayed on the screen when you activate voice control. Select to activate.
Voice control session start tone: a rising tone sequence signals activation of voice control.
Select to activate.
Voice control session end tone: a falling tone sequence signals deactivation of voice control.
Select to activate.
Input sound in voice dialogue: in addition to the display on the screen, a short signal
sounds as soon as you can speak. Select to activate.
End sound in voice dialogue: in addition to the display on the screen, a brief alert is emitted as
soon as the system processes what has been spoken. Select to activate.
Sound and system settings (SETTINGS)
The range of possible settings varies according to the country, the device and the vehicle's
equipment specification.
Opening the settings menu
Opening the System settings menu

— Press the SETUP Infotainment button OR
— press the MENU Infotainment button and then tap the Settings function button.
Making system settings
— To adjust the settings for a certain function, touch the appropriate function button.
— If the checkbox in a function button is ticked , the function is switched on.
— Continuously adjustable settings are made with a slider .
— Changes are automatically stored when a menu is closed.

Screen : adjust screen settings.
Switch off screen (in 10 seconds) : when this function is

activated, the screen switches off if no button is pressed on the
Infotainment system for about ten seconds. The screen is switched
back on by touching the screen or pressing an Infotainment button.
Brightness : adjust the brightness of the screen.
Day/night : select display mode (Day, Night or Automatic).
Confirmation tone : activates the confirmation tone that sounds

when a function button is touched.
Animation when finger near screen : proximity sensor is activated

(→ Screen) .
Show clock in standby mode : the screen shows the current time
when the Infotainment system is in standby mode.
Time and date settings : make time and date settings.
Clock time source : set the time source (GPS or manual).
GPS : the time and date can be selected using the Time zone
function button. The function buttons Time and Date for manual
entry are then inactive.
Manual : the time and date can be entered manually using the
function buttons Time and Date .
Time : set the current time manually.
Automatic summer time : the time will adjust automatically.
Time zone : select the required time zone.
Time format : select the format for the time display (12- or 24-hour).
Date : set the current date.
Date format : select the format for the date display (dd.mm.yy, yy-
mm-dd or mm-dd-yy).
Language : select the desired language for text and voice output.
Keypad : select the required layout (alphabetical or keyboard layout).
Additional keypad languages : select additional keyboard languages.
Units : sets units of measurement for displays in the vehicle.
Distance, Speed, Temperature, Volume, Consumption and Pressure.
Mobile device data transfer Settings for operating the Infotainment system with apps on
mobile devices (e.g. change track in media mode).
Support apps : the protocol interface to apps on mobile devices is

active. Deactivating the function means that no further settings can
be made.
Operation using apps :
Deactivate : actions carried out on an app are not implemented.
Confirm : actions carried out on an app must be confirmed prior to

implementation on the Infotainment system.
Allow : actions carried out on an app are implemented without

further confirmation.
Remove safely : remove the relevant data medium from the system. The function button is
greyed out once the data medium has been ejected from the system.
Factory settings : resetting to the delivery state deletes the chosen inputs and settings
accordingly.
Bluetooth : opens the Bluetooth settings menu.
System information : display the system information (serial number, hardware and software
versions).
Update software : update your software version. Do not remove an

SD card while the software is being updated.
Online download : touch the function button to import, for example,

POIs that were created in your Car-Net user account, see
www.volkswagen.com/car-net.
Copyright : copyright information.
Voice control : adjust the settings relating to voice control (→ Voice control) .
Network : opens the Network settings menu.
Car-Net (Online services) : registration and settings for Volkswagen Car-Net services
(depending on country)→ Owner's Manual.
Manage services : status display of available Volkswagen Car-Net

services. The services can be activated and deactivated.
Registration : touch to enter the registration code.

Making sound settings
— To adjust the settings for a certain function, tap the appropriate function button.
— Continuously adjustable settings are made with a slider .

Volume : adjust volume settings.
Voice Enhancer : switches the electronic voice enhancer on and off,

and adjusts the transmission volume.
Announcements : set the volume of traffic announcements.
Navigation announcements : set the output volume for acoustic

navigation recommendations.
Maximum switch-on volume : set the maximum switch-on volume.
Volume adjustment : to define the scope of the speed-dependent

volume control. The audio volume is automatically increased as the
vehicle speed increases.
AUX volume : sets the playback volume of audio sources that are
connected via the AUX-IN socket.
Bluetooth audio : sets the playback volume of audio sources that are
connected via Bluetooth®.
Voice control : set the output volume for voice control.
Bass - Mid - Treble
Balance - Fader : adjust the sound focus.
The crosshair shows the where the sound is currently focused in the interior. To move the
sound focus, tap the required position on the interior view or use the arrow buttons to change
the position in steps. To place the focus of sound at the centre of the interior view, tap the
function button between the arrows.
Confirmation tone : activates the confirmation tone that sounds when a function button
is tapped.
No navigation announcements during calls : no acoustic navigation recommendations are

issued during a telephone call.
Dynaudio sound character : select or set the sound character.
Individual : individual adjustment of the sound character.
Profile : sets the sound character by choosing from four preset tone
profiles ( Authentic , Soft , Dynamic or Speech ).
Dynaudio sound focus : set the sound focus (balance - fader).
Individual : sets the sound focus. The crosshair shows the where the
sound is currently focused in the interior. To move the sound focus,
tap the required position on the interior view or use the arrow
buttons to change the position in steps. To place the focus of sound
at the centre of the interior view, tap the function button between
the arrows.
Profile : select from four preset sound focus areas that are optimised
for the specified positions ( Front L , Front R , Rear or Front + rear ).
Select the required sound focus area by tapping it.
Subwoofer : set the intensity of the subwoofer.

Adjusting the output volume of external audio sources
If you need to increase the output volume of an external audio source, first lower the volume on
the Infotainment system.
— If the sound from the external audio source is too quiet, increase the output volume of the
external audio source. If this is not sufficient, set the input volume to Medium or Loud.
— If the sound from the connected external audio source is too loud or distorted, lower the
output volume on the external audio source. If this is not sufficient, set the input volume to
Medium or Quiet.
Trademarks, licences, copyright
Further information may be contained in the Infotainment system (→ System settings) .
Trademarks and licences

Certain terms in this manual are accompanied by the symbol ® or ™. They indicate brand names or a
registered trademark. However, the absence of these symbols does not constitute a waiver of the
rights concerning any term.
Other product names are registered trademarks or brand names of the respective legal owner.
— Android Auto™ is a certified trademark of Google Inc.
— Apple CarPlay™ is a certified trademark of Apple Inc.
— Bluetooth® is a registered trademark of Bluetooth® SIG, Inc.
— iPod®, iPad® and iPhone® are trademarks of Apple Inc.
— Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are
trademarks of Dolby Laboratories.
— Manufactured under license from Dolby Laboratories. Dolby, Pro Logic and the double-D symbol
are trademarks of Dolby Laboratories.
— MirrorLink® and the MirrorLink logo are certified trademarks of Car Connectivity Consortium LLC.
— SD® and SDHC® are trademarks or registered trademarks of SD-3C, LLC in the USA and other
countries.
— Windows® is a registered trademark of Microsoft Corporation, Redmond, USA.
— MPEG-4 HE-AAC audio coding technology and patents are licensed by Fraunhofer IIS.
— This product is subject to certain intellectual property rights and copyrights owned by the
Microsoft Corporation. The use or distribution of this type of technology outside this product
requires a licence from Microsoft or an authorised Microsoft company.
Some trademark symbols:
Copyright law
Audio and video files saved on data media and audio sources are normally subject to national and
international copyright laws. Observe the legal requirements.
Audio and media mode
Radio mode
The use of the Infotainment system as described here is subject to the relevant country-specific
regulations and statutory requirements.
Additional electrical devices connected in the vehicle can interfere with reception of the radio
signal and cause noises in the loudspeakers.
Foil or metal-coated stickers attached to the windows may affect reception on vehicles with a
window aerial.
The radio stations are responsible for the content of the information sent.
RADIO main menu
— Press the RADIO Infotainment button to start radio mode in the last selected frequency band.
Setting up radio mode

— Press the RADIO Infotainment button
— Manually search for a station in the AM.
— OR: start SCAN.
Settings for radio mode can be adjusted by means of the Settings or function button (→
System settings) .
The selection menu closes automatically after a certain period of inactivity.
Radio-specific menus and symbols
Fig. 1 RADIO main menu – here, the view without station logos.
Fig. 2 Radio mode: station list.
Function buttons, displays and symbols described here are device-dependent and are not
available in all countries.
Function buttons and their meaning in the RADIO main menu:
1 Select the desired frequency band (if possible).
The displayed station button group is highlighted (here with station

2
buttons 1 to 5 ). Touch one of the grey dots to change group.
: sort FM station list:
Alphabet : sorts the station list

alphabetically.
3
Group : sorts the station list by station
group.
Genre : sorts the station list by certain

categories.
Display of station frequency or station name and radio text if

broadcast. The station name and radio text are displayed only if RDS
A
is available and activated. The displayed station name can be stopped
from scrolling.
Updates the list of stations manually (only available for AM

frequencies or DAB).
The station lists are updated automatically in the AM, FM and DAB
frequency bands.
1 to 15 Station buttons are displayed in groups of five or six function buttons.

Touch one of the grey dots to change the station group → Fig. 1 2 .
To save stations, press and hold one of the

station buttons until a signal tone sounds
(already assigned station buttons are
overwritten). You can listen to a stored
station only if it is available in your current
location.
If radio text is shown instead of the station buttons, touch the

function button to display the station buttons.
Open the list of currently receivable radio stations.
Shows the frequency band to permit manual selection of a station by

turning the menu control (→ Infotainment device overview) . Press
the menu control to hide the frequency band.
Function button for accessing additional services in DAB mode (→

Digital radio) .
Opens the settings menu for the frequency band (→ Radio mode) .
Symbol for a station in the station list that is already stored on a

station button → Fig. 2 .
Function buttons and their meaning in the RADIO main menu:
No DAB reception possible.
Slideshow functions are supported.
TP Traffic Programme (TP) is activated and can be received.
No TP No traffic news station can be received.
The Radio Data System (RDS) is deactivated. RDS can be activated in

RDS off
the FM settings menu.
FM, AM and DAB: different frequency bands. Certain frequency bands are not available in all
countries and may be deactivated or no longer offered in individual countries even if they are
currently available.
DAB : start DAB radio mode.
Station info : simultaneous display of radio text and slideshows instead of the station
buttons.
Slideshow : slideshows are shown on the whole screen and are not supported by every DAB
station.
Cancel : cancel a function.
Deactivate : deactivate a function.

Digital radio mode (DAB and DAB+)
Fig. 1 Main menu for DAB radio mode
Fig. 2 Display of station information in DAB radio mode.
The digital radio receiver supports the standards DAB, DAB+ and DMB Audio.
DAB, DAB+ and DMB Audio are currently not available in all countries.
Digital radio in Europe is transmitted on frequency band III (174 MHz to 240 MHz).
The frequencies of the two bands are referred to as “channels” and each has a channel name
(e.g. 12 A).
Several DAB stations on one channel plus available additional services together form an
“ensemble”.
Starting DAB radio mode

— In the RADIO main menu, touch the function button → Fig. 1 1 and select DAB .
The DAB station that was last selected will be played if it can still be received at the current
location.
The selected DAB station is displayed in the top line of the screen (DAB - 3), and the currently
selected ensemble appears below it (ENSEMBLE - A) → Fig. 1 .
DAB additional stations

Some DAB stations provide additional stations on a temporary or permanent basis, e.g. for
broadcasting sport events.
If an additional station is available, this will be indicated by next to the station name → Fig. 1 .
— To select an additional station touch the name of the main station in the DAB main menu.
— OR: select an additional station from the station list.
The name of the tuned additional station is displayed in the DAB main menu to the right beside
the shortened name of the DAB main station.
Additional stations cannot be stored.
Automatic station tracking: changing from DAB to FM

DAB is currently not available in all areas. In areas without DAB, is displayed in DAB radio
mode.
In the DAB settings menu the unit can be configured to switch to the FM frequency band when
required for automatic station tracking.
If reception of the selected DAB station is lost (e.g. DAB is unavailable), the Infotainment system
will attempt to find the station on the FM frequency band and tune in to it.
The requirement for cross-frequency station tracking is that the DAB station and the FM station
broadcast the same station ID.
OR: DAB indicates a corresponding station on the FM frequency band and the FM station has a
sufficient reception level.
If a corresponding FM station is found, (FM) is displayed next to the station name. When
reception for the corresponding DAB station returns, the unit will switch back to DAB mode after
a short time. The (FM) display is hidden.
If the reception of the selected DAB station is lost and the station cannot be found on the FM
frequency band, the radio will be muted.
DAB additional services

— Touch the View function button and select the desired additional service.
Press → Fig. 2 A or B to switch between station information, radio text and the slideshow.
Function descriptions
Radio text (RDS)

RDS (Radio Data System) enables additional services in the FM frequency band, such as the
display of station names, automatic station tracking, radio text and traffic news (TP).
RDS is not supported by all units and is not available everywhere or on every FM radio station.
Show radio text:

— Touch the function button.
Hide radio text:

— Touch the function button.
Without RDS it is not possible to use radio data services.
Fixing station names (FM)

Some radio stations transmit a very long station name, which is shown on the screen as a
scrolling text.
— To fix the text that is currently displayed on the screen, touch the station name and hold until
you hear a tone.
Fixed station names are indicated by a dot to each side of the name.
The fixed text is adopted for all the station buttons on which the corresponding radio station is
stored.
Preparing station logos

Station logos may be pre-installed for some frequency bands or may be imported via a data
medium (e.g. SD card). In some countries, station logos can be downloaded from the Volkswagen
website or the “Volkswagen radio station logos” page.
Images in standard formats (e.g. jpg, bmp, or png) with a maximum size of 400 x 240 pixels can
be used as station logos.
— Store the station logos to a suitable data medium (such as an SD card or USB storage device) in
order to then import them into the Infotainment system.
Automatically assigning station logos

(Not available in all countries.)
To save station logos on station buttons automatically: Settings Advanced settings
Autostore station logos .
Manually assigning station logos

Station logos can be assigned manually to station buttons with saved radio stations:
— Select the desired frequency band in the RADIO main menu.
— Touch the station button to which you wish to assign the station logo.
— Select the source on which the logo is stored (e.g. SD ).
— Select the station logo. Repeat the process to assign further logos.
— Press the RADIO Infotainment button to return to the “Radio” main menu.
TP (Traffic Programme)
Traffic news monitoring with the TP function is only possible if a traffic news station is available.
To activate the function button Traffic Programme (TP) tap (→ Radio mode) .
Some stations that do not broadcast their own traffic news support the TP function through a
link to a traffic news station (EON).
In FM mode, the selected station must support the TP function. When selecting a station that
does not support the TP function after the TP function has been switched on, traffic news
monitoring will not be possible (display: No TP).
Switching the TP function on and off

— Press the SETTINGS Infotainment button.
— Turn the menu control and select the Radio menu item.
— Activate or deactivate the Traffic Programme (TP) function.
Activated TP function and station selection

While traffic news monitoring is functional, TP is displayed in audio mode. Traffic
announcements broadcast by the current station or a linked traffic news station will interrupt the
current audio mode.
If the traffic news station being heard can no longer be received, No TP is displayed and station
search must be started manually.
In AM or Media mode (→ Media mode) , the unit will always automatically tune to a traffic news
station in the background, if one is available. This procedure may take some time, depending on
the situation.
Function buttons described here are device-dependent and are not available in all countries.
Function buttons and their meaning in the settings menu:
Delete all or All or Delete or : depending on the selection made, deletes

individual entries, selected entries or all entries.
Sound : sound settings (→ Sound settings) .
Arrow buttons : define whether the arrow buttons < and > should switch through all stored
stations or all receivable stations. The setting is adopted for all frequency bands (FM, AM,
DAB):
Preset list : contains all stored stations in the selected frequency

band. Display of station buttons in DAB mode.
Station list : contains all receivable stations in the selected frequency

band.
Traffic programme (TP) : TP function (traffic news). An incoming traffic announcement will
interrupt the active radio and media mode. Select to activate.
Scan : stations are played consecutively for around 5 seconds when using the SCAN function.
Press the menu control to start the SCAN function. OR: touch the Settings function
button and then select Scan .
SCAN : this function button is displayed only when the SCAN function
is on. To end the SCAN function at the currently played station, press
the SCAN button or another station button.
Delete presets : deletes some or all stored stations. To delete individual stations, touch the
corresponding station button.
Radio text : text information about the station, current song etc. The radio text is displayed
on the screen. It is not supported by every station. Select to activate.
Station logos : you can manually or automatically assign corresponding station logos to the
stations stored on the station buttons.
Automatic frequency control (AF) : automatic station tracking is activated via Radio Data
System. Select to activate.
Radio Data System (RDS) : Radio Data System (RDS) with traffic news (TP) and radio text
functions. Select to activate.
RDS Regional : define the settings for automatic station tracking with RDS.
Fixed : the unit only switches to alternative frequencies for the

selected station that broadcast the same regional service.
Automatic : the unit always switches to the station's frequency that

currently offers the best reception. As a result, regional programmes
may be interrupted.
Advanced settings :
Autostore station logos : automatic saving of station logos to station

buttons if available. Select to activate.
Function buttons and their meaning in the settings menu:
Station logo region : in a region selection menu, the station logos can
be selected manually by region or adapted automatically to a country.
DAB traffic announcements : an incoming traffic announcement will

interrupt the active radio and media mode. Select to activate.
Other DAB announcements : DAB announcements (news, sport,

weather, warnings etc.) will interrupt the current DAB radio mode.
Select to activate.
DAB station tracking : automatic station tracking within the DAB

frequency band. Select to activate.
Automatic DAB - FM switching : permits switching to the FM

frequency band when automatic station tracking is activated. Select
to activate.
Media mode
The term “audio sources” is generally used for data media or any media on which music tracks,
audio plays or other audio files are stored. Playback is possible via the SD card slot, USB port,
Bluetooth® interface or AUX-IN socket of the Infotainment system.
No liability can be accepted for damaged or lost files on data media.
The owners of the audio sources or data media are responsible for their content.
MEDIA main menu
Various media sources can be selected and controlled in media mode.
— Press the MEDIA Infotainment button to switch to media mode.
If the previous media played is still available, playback from this media source is continued
automatically.
The selected media source is displayed in the on-going media mode.
Changing the media source
Selecting the media source

Function and effect:
USB storage device or external audio source connected via the USB port
External audio source connected via AUX-IN socket
External audio source connected via Bluetooth®
Play back the external audio source via the CD drive
SD card in the external SD card slot
— In the MEDIA main menu, press the MEDIA Infotainment button again to open the selection
menu.
All selectable media sources are shown on the screen. In certain modes, e.g. while the unit is
reading a media source, you cannot select any media sources.
— Briefly press the function button of the respective media source to select the required media
source.
Restrictions and notes on data media
Contamination, exposure to high temperatures and mechanical damage can render data media
unusable. Please observe the manufacturer's instructions.
Variations in the quality of data media from different manufacturers can lead to problems during
playback.
The unit may be unable to read individual tracks or the entire data medium due to the data
medium configuration or the devices and programs used for recording. Information about the
best ways to create audio files and configure data medium (compression rate, ID3 tag etc.) can
be found online, for example.
The reading time may vary considerably depending on the size, condition (copying and deletion
operations), folder structure and file type of the data medium used. Complex folder structures
can also slow down the reading of a data medium.
Playlists only determine a certain playing order. There are no files stored in a playlist. The unit
will not play a playlist if the files are not stored on the data medium at the locations referred to
by the playlist (relative file paths).
Media source and audio file requirements
The listed supported file formats listed are collectively referred to below as “audio files”. A CD
containing audio files of these types is referred to as an “audio data CD”.
If the audio data CDs played contain additional track information (CD text , ID3 tag for MP3
files), this can be displayed on the screen.
Requirements for playing audio files

Applicable to SD memory cards and USB storage media with the FAT16, FAT32, exFAT and NTFS
file systems:
— MP3 files (.mp3) with bit rates of between 32 and 320 kbit/s or with variable bit rate.
— WMA files (.wma) up to 10 mono/stereo and up to 768 kbit/s without copy protection.
— WAV files (.wav) (64 – 1,411 kbit/s).
— OGG-Vorbis files (.ogg) (32 – 576 kbit/s).
— FLAC files (.flac) (max. 96 kHz).
— AAC files (.m4a, .m4b, .mp4, .aac) (16 – 400 kbit/s).
— Playlists in M3U, M3U8, PLS, ASX and WPL formats.
— Playlists no larger than 20 kB and containing no more than 1,000 entries.
— Max. 32 playlists on one data medium.
— Max. 1000 folders and max. 30000 files on a data medium.
— Maximum size of 4 GB for a single file using the FAT32 file system.
Prerequisites for the playback of audio files via Bluetooth®

— The external audio source must support the A2DP or the AVRCP Bluetooth® profile and be
paired with the Infotainment system → Owner’s manual, data transfers.
Playing order of files and folders
Fig. 1 Possible structure on an audio data CD
Audio files on data media are often sorted by folders and playlists to determine a certain
playing order.
Tracks, folders and playlists on a storage device are each sorted by name numerically and
alphabetically.
Subfolders are treated like folders and numbered in accordance with the sequence on the data
medium.
The illustration → Fig. 1 shows a typical data medium that contains tracks , folders and
subfolders.
The tracks and folders on this data medium are played and displayed in the following order:
— Tracks 1 and 2 in the CD's root directory.

— Tracks 3 and 4 in the first folder F1 in the CD's root directory.
— Track 5 in the first subfolder F1.1 of the folder F1.
— Track 6 in the first subfolder F1.1.1 of the subfolder F1.1.
— Track 7 in the second subfolder F1.2 of the folder F1.
— Tracks 8 and 9 in the second folder F2.

Folder and track selection from list
Opening folder and track list

— In the MEDIA main menu, press the Selection or the function button.
— OR: turn the menu control.
— Turn the menu control to scroll through the list.
— Briefly press the menu control to open a folder or play the track.
Closing folder and track list

— Press the MEDIA Infotainment button.
— OR: do not adjust settings for longer than approximately one minute.
Manual track change
You can browse through the tracks on the media source that is currently playing.
Note the playing order of audio data media (→ Media mode) .
Browsing through tracks

— Press the or button.
Button, action, effect:
Briefly press Infotainment button once:
Goes to the start of the current track. If the

track is shorter than 3 seconds, the system
goes to the start of the previous track.
Briefly press the Infotainment button once:
Goes to the next track. Changes from the last

track to the first track on the data medium
that is being played.
Press and hold the Infotainment button.
Fast reverse.
Press and hold the Infotainment button.
Fast forward.
Changing the playback mode (MIX, REPEAT)
Refer to the information on the playing order of files and folders (→ Media mode) .
Include subfolders in the selected playback mode (→ Media mode) .
Random play in the current folder/subfolder

— Press the function button next to the display. The activated function is indicated by a frame
around the corresponding symbol.
REPEAT playback mode

— Repeatedly press the function button next to the or display to select the required
playback mode. The activated function is indicated by a frame around the corresponding
symbol.
Database view
Fig. 1 Database view of a connected USB data medium.
Key to Fig. 1 :
Track lists Genres
Artists Tracks
Albums
A Database view can only be generated from mass storage devices (USB and SD card).
It may take a few minutes to generate a database view, depending on the quantity of data.
It may not be possible to generate a Database view if there are too many files on the mass
storage device.
During the creation of a Database view, the existing tracks are entered into different categories
and lists according to the track information available.
The available tracks can be displayed in these lists using different sorting methods and can also
be opened from there.
Touch function button → Fig. 1 2 to switch between the Database view and the Folder view.
Media-specific functions, displays and symbols
Fig. 1 MEDIA main menu
Fig. 2 Track list from a media source (folder view)
Tracks, folders and playlists can also be selected by turning the menu control, and can then be
loaded or opened by pressing the control.
Displays, function buttons and meaning Fig. 1 and Fig. 2 :
Indicates the media source currently selected.

1
Touch to select a different media source.
USB 1 , USB 2 : external data medium

connected to USB port.
AUX : external audio source connected to the

AUX-IN socket.
®
BT audio : Bluetooth audio.
CD : CD drive.
SD card 1 : SD card.
Display of track information (CD text , ID3 tag

with MP3 files).
Audio CDs: track and track number corresponding

A
to the track order on the CD are displayed.
Audio files: artist name, album name and track

name are displayed, if available.
B Shows the album covers when these are included

on the data medium.
Track playing time, progress bar and remaining

playing time in minutes and seconds.
VBR: the remaining playing time displayed may

C
differ for audio files with variable bit rate (VBR).
Touch or touch and move the progress bar to jump

to a different point in the track.
Opens the track list (→ Media track selection) .
Touch the function button to open the parent

folder of the current folder on the media source.
Opens the Sources menu. Touch to select a

different media source.
Playback stops. The function button changes

to .
Playback is resumed. The function button

changes to .
Touch to switch between the available modes.
Repeat current track.

Displays, function buttons and meaning Fig. 1 and Fig. 2 :
Repeat all tracks. All tracks on the same memory

level as the current track will be repeated. If
Mix/Repeat including subfolders is activated in the
Media settings menu, subfolders are also included.
Random play. The function button changes to

.
All tracks on the same memory level as the current

track are included. If
Mix/Repeat including subfolders is activated in the
Media settings menu, subfolders are also included.
Closes track list.
Opens the settings menu (→ Media mode) .

Sound : opens the main sound settings menu (→ Sound settings) .
Bluetooth : opens the Bluetooth® settings menu.
Remove safely : prepare the relevant data storage device (USB data medium or SD card) for
removal. Also see → Owner’s manual, data transfers.
Traffic programme (TP) : TP function (traffic news). Select to activate.

External media drives
A factory-installed media drive is a device that is connected with the Infotainment system and
can accommodate different data media. Depending on vehicle model, the external media drive
may be located in the stowage compartment on the front passenger side or in the luggage
compartment.
The media drive is only available in some models and is not available in all countries.
Media drive overview
Fig. 1 External media drive; here in the maximum configuration in the glove box.
Key to Fig. 1 :
1 CD eject button.
2 CD drive (→ External CD drive) .

3 SD card slot:
— An inserted SD card must be prepared for removal (→ External SD drive) .
Inserting and removing CDs
Only round standard CDs with a diameter of 12 cm (4.7 inch) may be inserted into the CD drive
and CD changer. The CD drive can play both audio CDs and audio data CDs. Please refer to (→
Media mode) .
Only one CD can be inserted into the CD drive.
Uneven road surfaces and strong vibrations may cause the playback to jump.
When an audio CD without CD text is playing, only Track and the track number (corresponding to
the playing order on the data medium) are displayed in the centre line of the screen.
If the audio data CDs played contain additional track information (CD text , ID3 tag for MP3
files), this can be displayed on the screen.
When the temperature inside the Infotainment system is too high, loading and playback of CDs
will be disabled.
Inserting a CD
— Hold the CD with the printed side facing up.
— Push the CD into the CD drive only to the point where it is drawn in automatically.
CD read error or fault

If the data on an inserted CD cannot be read or the CD is faulty, a message will appear on the
screen and the unit will not switch to CD mode.
Ejecting a CD
All CDs must be removed manually.
In some countries and some vehicles, the vehicle key must be in the ignition lock in order to eject
a CD (anti-theft protection).
— Press the eject button .
The CD in the drive will be ejected and must be removed within approximately ten seconds.
For safety reasons, the CD will be drawn back into the player if it is not removed within
approximately ten seconds, but the unit will not switch to CD mode.
If you insert a number of different CDs and receive an error message every time, contact
a qualified workshop.
SD card slot
Only SD cards with a physical size of 32 mm x 24 mm x 2.1 mm (1.26 x 0.94 x 0.083 inches) or
32 mm x 24 mm x 1.4 mm (1.26 x 0.94 x 0.055 inches) can be inserted into the SD card slot.
— Do not use SD card adapters.
Only audio files that can be played back are displayed and played. Other files are ignored (→
Media mode) .
An inserted SD card is displayed by on the screen.
Notes for SD cards with navigation data (→ Getting started) .
Inserting an SD card
— Carefully insert a compatible SD card into one of the two SD card slots with the cut-off corner
first and the lettering facing up (contact surfaces facing down) until the card clicks into place.
— If an SD card cannot be inserted, ensure that it is positioned correctly and is compatible with
the unit.
Preparing an SD card for removal and removing

The inserted SD card must be prepared for removal.
— In the MEDIA main menu, touch the Settings or function button to open the Media
settings menu.
— OR: press the MENU Infotainment button and then touch Settings to open the System
settings menu.
— Touch the Remove safely function button and then select SD card . The function button is
greyed out once the data medium has been ejected from the system.
— Press on the inserted SD card. The SD card “jumps” out of the slot.
— Remove the SD card.
SD card not readable

An information message appears if the data on the inserted SD card cannot be read.
Images
Image files must be stored in the supported image format on a compatible data medium (e.g. SD
card or USB ).
Supported image formats:
BMP (.bmp) up to 4 megapixels.
GIF (.gif) up to 4 megapixels.
JPEG (.jpg, .jpeg) up to 64 megapixels (progressive mode up to 4 megapixels).
PNG (.png) up to 4 megapixels.

Images main menu
Fig. 1 Images menu.
In the IMAGES menu, image files (e.g. photos) can be displayed individually or as a slide show.
Opening the Images menu

— Press the MENU Infotainment button.
— Touch the Images function button.

Function button and its function Fig. 1 :
Display and select the source with the stored image files in the
1
supported image formats.
Rotate image view anticlockwise by 90 degrees.
Rotate image view clockwise by 90 degrees.
Reset image view.
Open the list view of image files.
Go to previous image.
Go to next image.
Stop the slideshow. The function button changes to .
Resume the slideshow. The function button changes to .
Opens the settings menu.

Making settings .
Image view : set display format.
Automatic: images are scaled to the screen size (the image may not
be completely visible).
Full: images are displayed in full on the screen.
Display time : set the display time of the images during a slide show.
Repeat slideshow : an active slide show is repeated on a loop.

Navigation
Getting started
The navigation function is dependent on the equipment level and is not available in all countries.
The current vehicle position is determined by means of a global satellite system. Sensors in the
vehicle measure the distances that have been driven. All measured values are compared with the
stored detailed map information and the road traffic routing stored on the navigation data
medium. If necessary, traffic reports are included in the route calculation (Dynamic navigation)
The Infotainment system uses all available data to calculate the best route to the destination.
Acoustic navigation announcements as well as graphical displays on the screen of the
Infotainment system and in the display of the instrument cluster lead you to your destination.
Depending on the country, some Infotainment functions can no longer be selected when the
vehicle is travelling above a certain speed. This is not a malfunction, but simply a legal
requirement.
If you miss a turning during route guidance and are currently unable to turn back, keep
on driving until the navigation system offers a new route.
The quality of the navigation recommendations given by the Infotainment system

depends on the navigation data available and any reported traffic jams.
Navigation announcements
Navigation announcements cannot be given if they have been muted.
Once the route has been calculated, the system gives the first navigation announcement. Up to
three navigation announcements are given before turning, e.g. “Turn left shortly”, “Turn left after
300 metres” and “Turn left now”.
The type of road and the vehicle speed largely determine which distances are announced. For
instance, navigation announcements are given much earlier on motorways than on urban roads.
Appropriate navigation announcements are also given on multi-lane roads, branching roads and
at roundabouts, e.g. “Take the second exit from the roundabout”.
A navigation announcement informs you when you have reached your destination.
A navigation announcement informing you that you have reached the destination area is given if
the exact destination cannot be reached because it is located in a non-digitised area. You will
also be informed of the direction in which the destination is located and how far away it is.
Navigation will resume “offroad”.
During dynamic route guidance, you receive information about reported traffic jams on the route.
An additional navigation announcement is given if the route is recalculated due to a traffic jam.
During a navigation announcement, its volume can be changed with the help of the ,
sensor fields up to a defined minimum or maximum volume. All other navigation announcements
are then given with this volume setting.
Settings for navigation announcements (→ Getting started) .
Restrictions during navigation
When the Infotainment system cannot receive any data from GPS satellites (dense foliage,
underground car park), navigation can still continue using the vehicle sensors.
In areas that are not or are not completely included on the data medium in digital form , the
Infotainment system will also try to enable route guidance.
If navigation data are unavailable or incomplete, the navigation system may be unable to
determine the exact vehicle position. As a result, the navigation may not be as exact as usual.
Roads and streets are subject to constant change, such as new roads, roadworks, road closures
and changes to street names or house numbers. In the case of obsolete navigation data in
particular, there may be errors or inaccuracies during navigation.
Installing and updating navigation data
The Infotainment system is equipped with an internal navigation data memory. Depending on
the country, the required navigation data is already pre-installed.
The Infotainment system always requires the navigation data that is currently valid for this unit
in order to allow all functions to be used in full. Using an old version of the navigation data may
impair functions during navigation.
Updating navigation data

Current navigation data is available from the Volkswagen partner or can be downloaded from the
Internet at www.volkswagen.com and saved on an SD card compatible with the unit.
Suitable SD cards are available from Volkswagen dealers.
A description on the procedure is available in the Internet at www.volkswagen.com.
The navigation data must then be installed. Navigation via the SD card is not possible.
Installing navigation data

The ignition must remain switched on during the copying operation. Due to the large data
volume and the SD card used, the operation may take up to four hours.
If you switch off the Infotainment system, installation will be interrupted and will automatically
continue once the unit is switched on again.
Install the navigation data only when the vehicle is stationary.
— Switch on the ignition.
— Insert the SD card with the navigation data saved on it.
— Importing saved navigation data: MENU Version information Update

software .
— Follow the instructions on the screen.
Remove the SD card after completing the installation procedure.
NOTICE
Do not remove the SD card while navigation data are being installed. This may damage the
navigation data and the SD card!
Volkswagen recommends carrying out regular updates of navigation data.
The SD card containing the navigation data cannot be used as a storage medium for
other files; stored files will not be recognised by the Infotainment system.
Navigation start page
Fig. 1 Start screen: symbols and function buttons for navigation.
Open the start screen: MENU .
Key to Fig. 1
1 Flexible function button:

— Enter destination before navigation:
— Route menu during navigation.
2 My destinations (destination memory).

3 POI search.
4 Change map view.
5 Operate audio or media source.

6 Repeat navigation announcements.
7 Open the settings menu.
8 Current map scale. Touch to change.

9 Specifying the elevation in metres above sea level.
10 Flexible function button after manually shifting the navigation map:

— Centre the vehicle position in the map section.
— Centre the destination or route in the map section.
11 Function button for map orientation to the north or direction of travel.

12 Additional window (→ Additional window) .
Not shown: (→ Destination input on map) .
Not shown: (→ Alternative routes) .

Symbols and their meaning
Some symbols and function buttons can be seen only during active navigation and are not
available in all countries. Inactive symbols and function buttons are displayed in grey.
Touch symbols and function buttons to execute them:
General symbols:
--:-- Displays the current time if it is set correctly.
Displays the manually saved destinations and the imported vCards.
Displays destinations that have been saved as favourites.
Probable arrival time at the destination.
Displays the trip time.
Calculated distance to the destination.
Close the window, back to the previous view.
1 Before route guidance:
Opens the input screen for entering a destination (before starting

navigation).
Function button for switching between the search options (→

Selection list) .
Alternative routes (→ Alternative routes) .
1 Functions during route guidance:
Planning a route manually based on individual destinations.
Changing the route in the map. To do this, press and hold the desired point on the route
with a finger on the screen and move it. Navigation follows the new route after confirmation
of the input.
Avoid traffic jams on the route ahead. To do this, enter the probable length of the traffic
jam.
Destination input of saved destinations.
Stop navigation.
2 My destinations (destination memory):
This function button opens a list with various functions:
Save the current position as destination.
Open, change or create new routes.
Destination memory (via drop-down menu).
Displays the manually saved destinations and the imported vCards.
Displays destinations that have been saved as favourites.

Displays the telephone book entries with stored address data (postal
address).
Displays destinations saved online in the Car-Net portal.
Open last destinations.
Home address. A home address can be assigned if none has been saved yet. Saving the
home address again overwrites the existing one.
3 POI search:
Search for POIs in the vicinity. The following categories are available:
Filling stations/Charging stations.
Locations with parking facility.
Restaurants.
4 Changing views:
Modifying the map display with the following selection options.
Displays the entire route in the map.
Displays the destination in the map.
Display 360° range (→ Navigation symbols) in the map.
Select 2D or 3D map view.
Show or hide additional window 12 (→ Additional window) .
Select day or night view manually or have it controlled automatically.
Display or hide POIs.
5 Operating audio or media source:
Media mode: start and stop playback and stop and jump to the next
or previous track.
Radio mode: switch between saved or receivable stations.
6 Announcement:
Change the volume of the announcement.
Repeat the previous navigation announcement.
Mute the navigation announcement.
Touch or touch and shift the progress bar to change the volume of the navigation
announcement.
7 Settings:
Open settings menu (→ Getting started) .
8 Changing the map scale:
Adjust the map scale manually or let it change automatically. Touch

the appropriate symbol in the map to do this. The scale is displayed at
the symbol.
Enlarge the map section manually.
Reduce the map section manually.
Briefly zooms the map section. After a few seconds the display
returns automatically to the last selected scale.
Select automatic map scale. The symbol will be shown in blue if the
function is active. The symbol changes from to .
9 Altitude:
Height in metres above sea level.
Select automatic map scale. The symbol will be shown in blue if the
function is active. The symbol changes from to .
10 Flexible function button:
Centre the vehicle position in the map section. Appears only if the
map section has been shifted with a finger.
Centre the destination or route in the map section. Function button is

displayed only if you select Show destination in map and Entire
route .
11 Changing the map view:
Align the map display in the direction of travel or to the north.

Navigation settings
Open settings: MENU Settings or .
Inactive settings are displayed in grey.

Route options : adjust the settings for route calculation.
Suggest 3 alternative routes : following the start of route

guidance, three alternative routes are suggested (→ Alternative
routes) .
Route : selection of the route type if the function Suggest

3 alternative routes has been deactivated.
Recommended : recommended route.
Economical : route calculated taking economic aspects into

account.
Fast : the fastest, convenient route to the destination. Dual

carriageways and motorways are preferred.
Short : shortest route to the destination, even if it results in a longer

travelling time.
Avoid toll roads : fastest route to the destination, roads charging

tolls are avoided.
Most frequent routes : most frequent routes in the

supplementary window is enabled when navigation is not enabled.
Dynamic route : dynamic navigation with TMC is enabled.
Avoid motorways : motorways are not considered as far as

possible when calculating the route.
Avoid ferries and motorail trains : ferries and motorail trains are
not considered as far as possible when calculating the route.
Avoid toll roads : toll roads are not considered as far as possible
when calculating the route.
Avoid tunnels : tunnels are not considered as far as possible

when calculating the route.
Avoid roads requiring toll stickers : roads requiring toll stickers as

far as possible when calculating the route.
Show available toll stickers : mark available toll stickers in the list (
Avoid routes requiring toll stickers must be activated).
Roads requiring a toll sticker for which a toll sticker has been
obtained will be included in the route calculation.
Include trailer : trailers are considered in the navigation.
Map : adjust the settings relating to the map display.

Show road signs : the road signs stored in the navigation data are
displayed during navigation for the road you are currently driving on.
For vehicles with Dynamic Road Sign Display, the road signs
recognised by the system are displayed.
Lane guidance : during route guidance, an additional display is

shown with a lane recommendation when driving and turning off on
multi-lane roads. Only if information for the current area is in the
database.
Show favourites : destinations stored as favourites are displayed

on the map (star symbol).
Show POIs : selected points of interest categories and brands will

be displayed on the map.
Select categories for special destinations : select the special

destination categories that should be displayed in the map.
Traffic flow settings configure settings for traffic flow display.
Display free-moving traffic : a clear route is displayed by a

green line on the map.
Display congestion : congestion is indicated by a red line on the

map.
Display traffic jams : traffic jams are indicated by an orange line

on the map.
Tank options : configure settings for tank options.
Select preferred filling stations : selected filling station mark is

displayed preferably for the special search for filling stations. The
setting is considered only in offline mode.
Fuel warning : fuel warning is activated.
If the fuel has been consumed up to the reserve quantity, a

corresponding message is generated that a search for filling stations.
Navigation announcements : adjust the settings for navigation announcements.
Volume : set the volume for the acoustic navigation

recommendations.
Comprehensive : detailed navigation recommendations with

additional information.
Brief : some additional navigation recommendations and

information are omitted.
Congestion only : navigation announcements only when there are

disruptions on the route (e.g. traffic jam).
No voice guidance during a call : no acoustic driving

recommendations are output during a phone call.
Note: "My POIs" : an acoustic signal is given when you approach one
of the saved points of interest with acoustic signal activated.
Advanced settings : advanced settings for navigation.
Time display : display during route guidance.
Time of arrival : the estimated time of arrival at the destination

is displayed.
Journey time : the estimated driving time until the destination

is reached is displayed.
Status line : display during route guidance.
Destination : the estimated distance to the destination is displayed.
Next stopover : displays the calculated distance to the next

stopover.
Note: national border crossed : displays speed limits for the

respective country when a national border is crossed.
Demo mode : if the demo mode is enabled, you can start virtual
navigation to the destination entered after starting route guidance.
Define demo mode starting point : if demo mode is activated, a

fictitious starting point for virtual route guidance can also be defined
when the vehicle is stationary.
Manage memory : configure settings for the destinations saved.
Sort contacts : select the sorting order of the phone book entries
with saved address data (postal address).
Define home address : assign or edit the home address.
Delete my special destinations : delete saved special destinations

from the special destinations memory.
Update my special destinations : import special destinations with the

help of a data medium.
Retrieve my special destinations : retrieve special destinations online.
Import destinations : import destinations with the help of a data

medium.
Delete user data : delete saved destinations (e.g. Last destinations or

Destination memory).
Importing contacts : import digital visiting cards (vCards) into the

destination memory.
e-Settings (→ Getting started) : have the maximum speeds on a route displayed.
Range warning: destination : a warning to indicate that there is not

enough fuel to reach the destination.
Range warning: home address : a warning to indicate that there is

not enough fuel to reach the home address.
Range 360 : a warning to indicate that there is not enough fuel.
Combined : a warning to indicate that there is not enough fuel for

the outbound and inbound journey on the route currently taken.
One direction : a warning to indicate that there is not enough fuel

for the route in one direction.
Return home : a warning to indicate that there is not enough fuel to

reach home.
Preferred charging rate : possible charging stations are shown.
All : all charging stations are shown.
Fast : all quick-charging stations are shown.
Normal : all normal charging stations are shown.
Preferred charging provider : specific charging providers that should

be displayed can be selected here.
Version information : information on the stored navigation data. Navigation data is updated
via the Update Software button or Online Update function button.
Maximum speed : display of the general speed limits of the country in which you are currently
driving.
Destination input
Various options are available for input of a navigation destination. These options are described in
this chapter.
Destination input directly via the navigation map
Fig. 1 Tap the desired point in the map display for direct destination input.
Opening the navigation map: MENU .

— The map area with your current location is displayed. Move the map with your finger until the
desired destination can be selected.
Entering the destination directly via the navigation map is not possible for all geolocations within
the country. The number of possible destinations varies with the up-to-dateness of the data.
The navigation map for your country contains active areas at many locations which are suitable
for destination input without a search. To do this, tap the desired location on the map with your
finger. If active map data are available at this location, an additional window → Fig. 1 1 will be
displayed for the destination tapped.
Select function in the additional window → Fig. 1 1 :
Divides the map display and opens an additional window with other functions and
information.
Divides the map display and opens an additional window with other functions and
information on the selected POIs.
Start navigation.
Search nearby.
Add as a stopover (only with active navigation).

Single-line destination input
Fig. 1 Input mask for destination input.
— Opening the input screen: MENU .
Key to Fig. 1 :
1 Open the selection list for destination input (→ Selection list) .

2 Input field for single-line destination input.
3 Cursor to delete the characters entered in 2 .
4 Open the list for the previous destinations.

5 On-screen keyboard.
An alternative method of destination input is touching the navigation map (→ Destination input
on map) .
Texts can be used for route guidance only if these destination data are known to the navigation
system.
Configure the settings and enter destinations and changes for the navigation only when the
vehicle is stationary.
You can search for a certain destination by entering any text. As you enter the text, the system
provides suggestions for possible destinations.
Specify the navigation destination as precisely as possible. If you make a spelling error, for
example, route guidance will not be possible or you may be navigated to the wrong destination.
Selection list for destination input
— Call up the selection list: MENU .
The selection list offers the following options for destination input:
— Enter POI or address (→ Destination input) .
— Enter address step by step.
— Online POI search.
— POI search along the route.
— Select destination on map.

Functions and settings
The function and settings options depend on the country and vehicle.
Configure the settings and enter destinations and changes for the navigation only when the
vehicle is stationary.
Route plan
You can define multiple intermediate destinations one after another. A journey in which you drive
to multiple stopovers is called a route.
The “starting point” of a route is always the vehicle position determined by the Infotainment
system. The “destination” is the end point of a route. “Stopover destinations” are driven to
before the final destination.
A stopover destination can also be moved to another position within the list.
Open the route plan with active route guidance:

— MENU ROUTE PLAN .
Symbol and meaning:
Starting point of the route.
Stopover on a route.
If there are several stopover destinations, a small digit will be shown

corresponding to the sequence on the route.
Move stopover destination. Touch and hold the symbol in the list and
move.
Destination. End point of the route.
Symbols that appear after touching a destination:
Delete destination.
Start direct navigation to the selected destination. Destinations

located before the selected destination will be omitted.
Open the detailed view of the respective destination.

Alternative routes
Fig. 1 Overview window for alternative routes.
The display of the alternative routes must be enabled in the settings menu.
If alternative routes are activated, the additional window for alternative routes is displayed after
starting the navigation.
Apart from the alternative routes, possible toll charges and the use of tunnels and motorways are
also displayed in the additional window.
Key to Fig. 1 :
1 Economical route. Calculating the route taking economical aspects into consideration (light
blue marking).
2 Fastest route. Calculation of the fastest route to the destination, even if detours are
necessary for this purpose (red marking).
3 Shortest route: calculation of the shortest route to the destination, even if a longer driving
time is necessary as a result (orange marking).
4 Information field with information on all routes.

Additional window
Fig. 1 Illustration: additional window.
The additional window → Fig. 1 can be displayed or hidden with the 4 (→ Getting
started) function button. The information displayed depends on the chosen function, which is
selected using the drop-down menu.
Function and meaning:
Audio.
Compass: display of direction of travel based on a north-south orientation.
Driving manoeuvre display.
Partial route display with lane recommendation for active navigation.
Most frequent routes with inactive navigation.
360° range
display
Current position information:
Latitude.
Longitude.
Height in metres above sea level.
Number of satellites whose GPS signal is currently being received, e.g. 3

of 16.
Close the additional window.

TRAFFIC menu
The Infotainment system continuously receives traffic reports in the background (TMC) if a traffic
news station is available at the current location. The station listened to does not have to be the
traffic news station.
Depending on the equipment, traffic information from the internet can also be received if the
corresponding function is activated (→ Traffic information) .
Traffic reports are displayed as symbols on the map and are required for dynamic route guidance.
Displaying traffic reports

— Press the MENU Infotainment button and the function button to display the list of
current traffic announcements.
— Tap the ... function button and select All or Route.
Function button and its function
All : displays all traffic reports received.
Route : displays the traffic reports received that affect the currently calculated route.
Dynamic route guidance

For dynamic route guidance, Dynamic route must be activated in the route options → Navigation
settings .
If a traffic report that refers to the current route is received during route guidance, an alternative
route is calculated if the Infotainment system determines that this can save time.
If no time saving is calculated for a diversion, you will be routed through the traffic jam. In both
cases, there is a spoken message.
Just before you reach a reported traffic jam, you will be informed about it again.
A diversion based on traffic reports may not always save time, e.g. if there is also heavy traffic on
the alternative route. The quality of the dynamic route guidance depends on the information
contained in the traffic reports.
A section of the route ahead can also be excluded manually to trigger recalculation of the route:
MENU .
Traffic reports on the map (selection)

Symbol: meaning
Traffic jam Danger
Accident Road works
Ice Strong winds
Risk of skidding Road closed
Slow-moving traffic
During route guidance, traffic jams that are not on the calculated route are indicated in grey.
The extent of the traffic congestion is indicated by a red line next to the calculated route.
If the beginning of a traffic jam is clearly defined, the position of a symbol indicates the
beginning of the disruption.
Online traffic information
Fig. 1 Map view with online traffic information.
The Infotainment system can receive traffic information from the internet when the relevant
function is activated.
Receiving online traffic information provides you with real-time information about accidents and
other incidents from the internet.
These data are required for displaying the traffic flow and for dynamic route guidance.
Whenever there is no reception for online traffic information, the traffic information is received
automatically via Hi-Pass lanes. The traffic flow display is not available in this case.
Prerequisites:
— The requirements for Volkswagen Car-Net must be met → Owner’s manual.
Traffic flow display

Online traffic information is displayed in colour in the map view.
Coloured warning symbols show the start of a traffic jam immediately ahead. Traffic jams
with grey warning symbols are not on the planned route.
Display: meaning → Fig. 1
Red line: traffic jam or stop-and-go traffic. There is a major traffic jam on this route section.
Orange line: slow-moving traffic. Traffic is congested on this section of the road.
Green line: traffic is flowing freely. No traffic jams are reported at present.
Traffic flow settings

The display of traffic congestion can be configured in the Traffic flow settings menu.
— In the Navigation main menu, tap the Setup function button.
— Tap the Map function button and then tap Traffic flow settings (→ Getting started) .
— Activate or deactivate functions as desired (→ Getting started) .

360° range display on map
Fig. 1 A: display of the -One-way- selection. B: display of the -One-way- selection in the
additional window.
Fig. 2 C: display of the -Round trip- selection. D: display of the -Combined- selection.
The 360° range display shows the possible range with the current charge level of the high-
voltage battery.
Enable 360° range display: MENU .
Versions of 360° range display on map

The variant displayed is always dependent on the selected setting in the E-Settings (→ Getting
started) menu. The display of the area on the map is dynamic and changes during the journey.
Version Selected setting: description
One-way: current battery level is sufficient to reach a destination

A
within the area displayed.
One-way: display of the selected version in the additional window.

B
Display the supplementary window and select the range display.
Round-trip: Current battery level is sufficient to reach a destination

within the area displayed and return home again. If no area is
C
displayed, it is no longer possible to return to the home address
under electrical power without recharging.
D Combined: display of version C (inside area) and A (outside area).

In addition to the 360° range display in the map, you can enable range warnings for
navigation, refer to the E-Settings (→ Getting started) menu.
Mobile phone interface (PHONE)
Getting started
In the chapter about the mobile phone interface (PHONE), the following devices are referred to
as telephones:
— Mobile devices
— Mobile telephones
The described functions can be selected on the Infotainment system screen if a switched-on
telephone is paired with and connected to the Infotainment system. The available functions
depend on the telephone used.
The functions of the mobile phone interface are not available if there is no telephone paired with
and connected to the interface.
Before using for the first time
✓ Observe general safety notes (→ Introduction to the first steps) .
✓ Observe the information on using mobile telephone systems in the vehicle → Owner's manual.
✓ Check whether your telephone is suitable and supports Bluetooth®.
✓ Activate Bluetooth® on the telephone and set it to visible.
✓ Pair and connect the telephone to the Infotainment system (→ Getting started) .
Use compatible Bluetooth® devices only. Information on compatible Bluetooth®

products is available from your Volkswagen dealership or online.
Using a telephone in the vehicle may cause noise from the loudspeakers.
Most electronic devices are shielded against high-frequency signals. In rare cases,
however, electronic devices may not be shielded against radio-frequency signals emitted
by the mobile telephone interface. This may cause interference.
Observe country-specific regulations when using a headset.

Areas where special regulations apply
Switch off the telephone and mobile phone interface in areas with a risk of explosion. These
areas are not always clearly signposted. They include, for example:
— Areas immediately around chemical pipelines and tanks.
— Lower decks of ships and ferries.
— The area around vehicles which run on liquid gas (such as propane or butane).
— Places where there are chemicals or particles such as flour, dust and metal powder in the air.
— All other places where the vehicle engine and telephone must be switched off.
WARNING
Switch off telephones in areas with a risk of explosion.
NOTICE
Your telephone must always be switched off in areas where special regulations apply and when
the use of telephones is forbidden. The radiation produced by the telephone when switched on
may interfere with sensitive technical and medical equipment, possibly resulting in malfunction
or damage to the equipment.
Pairing and connecting a telephone to the mobile phone
interface
Up to two Bluetooth® devices can be connected to the Infotainment system at the same time.
A one-time pairing of the respective mobile telephone and Infotainment system is required in
order to operate a mobile phone via the Infotainment system.
Pairing should only be performed when the vehicle is stationary.
Prerequisites
— Switch on the ignition.
— Switch on the telephone.
— If a headset is connected to the telephone, disconnect it.
— Activate the Bluetooth® function or set it to visible on the telephone and device.
— On the telephone, end active calls as well as any Bluetooth® connections which may switch on
automatically.
— Disable automatic button lock and screen saver.
Observe the operating manual for the telephone.

Entries have to be made on the telephone keypad during the pairing process. The telephone
must be at hand for this.
Pairing the telephone

— Press the PHONE Infotainment button.
— Tap the Find mobile phone function button.
Once the search process is complete, the names of all telephones found will be displayed on the
screen.
— Select the telephone to be paired from this list of telephones.
The Infotainment system and the telephone are now connected to each other. Further inputs
may be required on the telephone and Infotainment system to complete connection of the two
devices.
— If necessary, confirm the pairing on the telephone.
Depending on the telephone:
— On the telephone, enter the PIN code displayed on the Infotainment system and confirm it.
OR:
— Compare the PIN code displayed on the Infotainment system screen with the PIN code
displayed on the telephone. If the PIN code matches, it has to be confirmed on both devices.
The PHONE main menu is displayed and the telephone book, call lists and text messages stored
in the telephone are loaded automatically once pairing has been successfully completed. You
may need to confirm this on the telephone.
The time taken by the loading process varies depending on the amount of data stored in the
telephone. These data are available once the loading process is completed.
Pairing and connecting telephones

Several telephones can be paired with the Infotainment system, but only up to two devices can
be connected to the Infotainment system at the same time.
When you switch the Infotainment system on, a connection is automatically set up to the
telephones that were connected last. If a connection to these mobile phones cannot be
established, the mobile phone interface automatically attempts to establish a connection to the
next mobile phone in the list of paired mobile phones.
Bluetooth® connections have a maximum range of about 10 metres (11 yards). Any active
Bluetooth® connection is interrupted when this distance is exceeded. The connection is
automatically restored as soon as the device enters the Bluetooth® range.
Please contact a Volkswagen dealership for additional information about pairing and
connecting telephones.
In order to prevent misuse, deactivate visibility on the telephone after pairing it

successfully.
For the device search, choose a location where only a few telephones can be expected.
The operating range for Bluetooth® is approximately 10 metres (11 yards).
Switching off the mobile phone interface
— Switch off the ignition.
— Remove the vehicle key from the ignition lock. The mobile phone interface is switched off. An
active call is automatically transferred to the telephone.
The mobile telephone interface is not switched off if the vehicle key is left in the ignition lock
after the engine is switched off. The mobile telephone interface is not switched off until the
switch-off time has elapsed (the factory setting is approximately 15 minutes).
If a telephone was connected to the mobile phone interface, the telephone transmitter
will remain switched on after the mobile phone interface is switched off. The telephone
may need to be switched off.
Main menu and settings
Some functions and settings are available only when the vehicle is stationary and are not
supported by all telephones.
The range of possible settings varies according to the country, the device and the vehicle's
equipment specification.
The availability of contacts and call lists depends on the mobile phone being used.
Some networks might not support all language-specific characters and services.
PHONE main menu
Fig. 1 Screen on the Infotainment system: PHONE main menu.
Fig. 2 Screen of the Infotainment system: incoming call.
— Press the PHONE Infotainment button to open the PHONE main menu → Fig. 1 .
— Text message .
(SMS) → Text messages (SMS)
Meaning of the function buttons in the PHONE main menu → Fig. 1 and → Fig. 2 :
Active telephone (→ Main menu) and

connected telephone.
1
Tap in order to switch another telephone
active or to pair a new telephone.
2 Passive telephone (→ Main menu) and

Tap to change the prioritisation. The passive

telephone becomes the active telephone and
vice versa.
Favourites (speed dial buttons) that can be

3
assigned a contact (→ Favourites) .
The name of the mobile phone network

A provider where the SIM card of the active
mobile phone is registered.
Displays the telephone number or the stored

name. If an image is stored for a contact, this
can also be displayed (→ Main menu) .
B
In the event of an incoming call, the name of
the telephone to which the call is directed is
displayed (active or passive telephone).
Symbols and their meaning
The symbols and function buttons illustrated are not available in all countries and depend on the
telephone used.
Meaning of symbols and function buttons:
General symbols:
Touch to accept a call.
Touch to end a call or to reject an incoming call.
Touch the function button to activate the voice control function of the telephone. The
vehicle microphone and speaker are used to control the telephone.
Charge level of the telephone
Signal strength of the current mobile transmitter station.
Touch to mute the ring tone during a call or to cancel the mute function again.
Open the number pad to enter a telephone number.
Phonebook, contacts:
Open the telephone book of the inserted SIM card or the active telephone.
Open the detailed view for a contact. The detailed view shows all telephone numbers
and any address data stored for this contact.
Have contact name read aloud. For this purpose, touch the )) function button in the
))
detailed view. The contact name is spoken by the voice control.
Start route guidance to the contact if complete address data are stored for the contact.
Sending an SMS (Short Messaging Service) to a contact. Also see (→ Text message) .
During a telephone call
Touch to mute the microphone of the mobile phone interface during a call (function
button changes to ).
Touch to switch on the microphone of the mobile phone interface again during a call
(function button changes to ).
Touch to make the call via the mobile phone interface
Touch to put a call on hold. While a call is being held, no sound is transmitted.
Conversations in the vehicle cannot be heard by the other party.
Touch the function button and then Hands-free to make a telephone call via the
telephone. The hands-free function is deactivated and the call is continued on the
telephone (function button changes to ).
Touch to end a call.
Call lists:
Shows telephone numbers from missed calls and calls not taken.
Meaning of symbols and function buttons:
Shows telephone numbers that were dialled on the telephone and the mobile phone
interface of the Infotainment system.
Shows telephone numbers that were accepted on the telephone and the mobile phone
interface of the Infotainment system.
The telephone number is transferred to the Enter telephone number menu.
Opens the call lists of the connected telephone.
Information calls, emergency calls and breakdown calls:
SOS Emergency call: touch this function button to make an emergency call.
Breakdown call: touch this function button to receive help in case of a breakdown. The
Volkswagen dealership network with their service is at your disposal.
Information call: touch this function button for information about the Volkswagen
brand and selected value-added services relating to traffic and travel.
Voice mailbox:
Touch the Mailbox or function button to establish the connection.
Settings:
Open settings menu (→ Main menu) .

Telephone settings
Opening the Telephone settings menu

The settings and functions depend on the telephone used.
Some functions are only available during the active telephone call.
— In the PHONE main menu, tap the function button.
— To adjust the settings for a certain function, tap the appropriate function button.

Function button and meaning
Telephone settings:
Hands-free : hands-free function. Tap the function button during a telephone call to make the
call on the mobile phone or on the hands-free system again.
Select telephone : select the mobile phone from the list view to connect it to the
Find telephone : tap to connect a new mobile phone.
Bluetooth : opens the Bluetooth settings menu.
User profile : opens the User profile settings menu.

®
Reminder: remember your telephone : when there is a Bluetooth connection to a mobile
device, the message “Remember your mobile telephone.” is displayed when the ignition is
switched off.
Bluetooth settings
®
Bluetooth : tap to switch Bluetooth off. All existing connections are ended.
Visibility : switches Bluetooth® visibility on and off.
Visible : Bluetooth® visibility is activated.
Hidden : Bluetooth® visibility is deactivated. Bluetooth® visibility has

to be switched on before a mobile phone can be externally paired
with the unit.
Name : display or edit the device name. This name is displayed to other mobile phones in
their Bluetooth® settings.
Paired devices : displays paired devices. Disconnecting and connecting individual mobile
phones and Bluetooth® profiles.
Find devices : finds Bluetooth® devices that are set to visible and are within the range of the
BT audio (A2DP/AVRCP) : this function must be activated if you want to connect an

external audio source to the unit via Bluetooth® (→ Functions) .
User profile settings
Manage favourites : edit favourites (→ Favourites) .
All : all favourites will be deleted.
Unassigned function button: tap to store a contact from the contact

list as a favourite.
Assigned function button: tap to delete the stored number.
Mailbox no. : enter or change the voice mailbox number.
Sort by : set the sorting order for contacts (Last name or First name).
Function button and meaning
Import contacts : tap to import the address book from the connected mobile phone or to
update the previously imported contact list.
Select ringtone : select the ringtone from the list of preset ringtones. The selected ringtone is
played briefly and stored when you leave the submenu.
Delete other profiles : to delete individual or all non-active user profiles.
Show pictures for contacts : if an image has been stored for a contact, this image can be
displayed in the call lists, in the address book, and as a favourite.
Function descriptions
Some functions and settings are available only when the vehicle is stationary and are not
supported by all telephones.
The range of possible settings and functions varies according to the country, the device and the
vehicle's equipment specification.
Up to twenty devices can be linked to the mobile telephone interface.
One device at a time can be connected via the hands-free profile (HFP) or audio playback profile
(A2DP).
Two devices can be connected simultaneously (HFP) via the hands-free profile. One of the
devices can also be connected via the audio playback profile (A2DP).
Using a telephone in the vehicle may cause noise from the loudspeakers.
Bluetooth®
Bluetooth® technology
Bluetooth® technology is used to connect a telephone to the mobile phone interface of the
vehicle. A pairing process needs to be carried out once only to use the telephone interface with a
Bluetooth telephone.
Some telephones are detected and connected automatically when the ignition is switched on if a
connection already existed previously. For this to happen, the telephone itself and the
Bluetooth® function in the telephone must be switched on and all active Bluetooth® connections
to other units must be disconnected. In some cases, further inputs may have to be made on the
telephone.
The Bluetooth® connection is free of charge.
Bluetooth® profiles
When a telephone is connected to the mobile phone interface, data is exchanged via one of
the Bluetooth® profiles.
Bluetooth® profile: explanation
Hands-free profile
If a mobile phone is connected to the mobile

phone interface via HFP, you can make calls
wirelessly via the hands-free system. Many
HFP other mobile phone interface functions are
not available. The vehicle's external aerial
cannot be used. Observe the information on
using mobile telephone systems in the
vehicle → Owner's manual.
Message access profile
If MAP is supported by a telephone

MAP connected with the mobile phone interface,
you can receive, display and send text
messages (SMS) (→ Text message) .
Phonebook Access Profile

PBAP PBAP allows access to the phonebook in a
Advanced Audio Distribution Profile

A2DP Profile for transmission of stereo-quality
audio signals (music playback).
Audio Video Remote Control Profile

AVRCP Profile for displaying track information and
control of playback in the telephone.
NOTICE
If approval is made via the telephone, the “Message access profile” (MAP) and the “Phonebook
access profile” (PBAP) are automatically linked with the “Hands-free profile” (HFP). If the
telephone is connected with the “Advanced Audio Distribution Profile” (A2DP), the “Audio Video
Remote Control Profile” (AVRCP) is also automatically connected.
Basic mobile phone interface
If a telephone is connected with the mobile phone interface via Bluetooth® Hands-free profile
(HFP), you can make a wireless call via the hands-free system.
The vehicle's external aerial cannot be used.

Observe the information on using mobile telephone systems in the vehicle → Owner's manual.
Possible connection types Basic

The connection types depend on the country and the unit.
Explanation of the abbreviations and terminology in the table (→ Functions) .
Device 1 Device 2
HFP (active) +
HFP (passive)
A2DP/AVRCP
HFP (active) HFP (passive) + A2DP/AVRCP
HFP (active) HFP (passive)
HFP A2DP/AVRCP
HFP (active) +
A2DP/AVRCP
HFP
Convenience telephony
Convenience telephony is dependent on the equipment level and is not available in all countries.
Convenience telephony with connection to the external aerial of the vehicle supports numerous
frequency bands.
If a telephone is connected via Bluetooth® Hands-free profile (HFP (→ Functions) ) with the
mobile phone interface, you can make a wireless call via the hands-free system. Convenience
telephony uses a connection to the vehicle’s external aerial for this purpose. This reduces the
amount of radiation in the vehicle and an additional aerial amplifier improves the quality of the
signal. At the same time, devices that are compatible with the Qi standard can be charged
wirelessly.
The active telephone must be placed on the stowage area of the wireless charging function for
connection to the external aerial of the vehicle (→ Charging function) .
The location of the stowage area for the telephone for using convenience telephony varies
depending on the vehicle → Owner's manual.
Connecting to the vehicle's external aerial

If the paired telephone is positioned correctly, the aerial of the telephone connects automatically
to the external aerial of the vehicle.
Depending on the equipment: an additional aerial amplifier ensures good transmission quality.
If the telephone is not connected to the vehicle's external aerial, observe the information about
mobile communications in the vehicle → Owner's manual.
Points to note
Observe the following points to avoid impairing the connection between the telephone and the
vehicle's external aerial:
— The telephone should not have an overall length of more than around 140 mm.
— You should only ever position one telephone on the stowage area of the wireless charging
function.
— Remove the telephone from its case or protective cover before positioning it on the stowage
area.
— Do not place any metallic objects (e.g. keys, coins) on the stowage area. These could become
very hot.
Possible Convenience connection types

The connection types for convenience telephony are identical to those for the Basic provision for
mobile telephone (→ Basic telephony) .
Declaration of conformity
“Connection to the external aerial”:
Hereby, Laird Dabendorf GmbH, declares that this LTE-MBC-EU is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the
Declaration of Conformity can be found at: http://www.lairdtech.com/doc
Hereby, Laird Dabendorf GmbH declares that the radio equipment type LTE-MBC-EU is in
compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is
available at the following internet address: http://www.lairdtech.com/doc
Wireless charging function
Fig. 1 Illustration: stowage area with mat for wireless charging function.
Fig. 2 Illustration of various approval marks.
The wireless charging function is dependent on the equipment level and is not available in all
countries.
The wireless charging function enables wireless energy transmission by electromagnetic

induction over a short distance.
The maximum charging power is 5 watts.
Always place only one Qi-capable telephone without protective case and with a maximum length
of 140 mm on the stowage area of the wireless charging function → and → .
The Qi standard enables wireless charging of suitable Qi-capable telephones. The wireless
charging function is not available in all countries and is available only for certain vehicle models.
In certain vehicles, a “telephone symbol” on the mat indicates the centre position of the wireless
charging function → Fig. 1 1 .
To charge a Qi-capable telephone, place it with the display facing up in the middle of the
stowage area → Fig. 1 . The charging process will start automatically. The telephone operating
manual or the telephone manufacturer will provide information about whether the telephone
supports the Qi standard.
The factory-fitted Infotainment system will provide information about the start of the charging
operation and, where applicable, about any foreign objects with metallic components such as
coins, keys, etc. that are detected in the stowage compartment. Remove foreign objects
immediately! → .
If the telephone has not been positioned correctly or is too large, it cannot be detected or will
not be detected correctly. In certain circumstances, the system will then report that there is a
foreign object in the stowage compartment. Correct positioning in the stowage compartment
may rectify the fault.
Qi-capable telephones that are too large cannot be charged using the wireless charging function.
Declaration of conformity
“Wireless charging function”:
Hereby, Novero Dabendorf GmbH, declares that this WCH-185 is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration of
Conformity can be found at: http://www.novero.com/declaration_of_conformity
WARNING
Do not place any objects made of metal or with metallic components on the stowage area of
the wireless charging function. Metallic objects may become very hot. This may cause burn
injuries to the skin and cause a fire.
NOTICE
Do not place any ID cards, credit cards etc. with magnetic strips or with a chip on the stowage
area with the wireless charging function. The data saved on the magnetic strip or on the chip
may be rendered unusable.
Text messages (SMS)
Fig. 1 Text messages (SMS) menu
Fig. 2 Overview of possible function buttons in the submenu.
The text message function is dependent on the equipment level and is not available in all
countries.
To send, receive and display text messages (SMS) on the Infotainment system, the connected
telephone must support the Bluetooth® profile MAP (→ Functions) .
Due to the large number of possible telephones, it is not possible to guarantee operation of all
functions.
— Touch the Text message function button in the PHONE main menu.
Key to → Fig. 1 and → Fig. 2 :
Display of the currently selected menu.

A : return to the text message (SMS) menu
→ Fig. 1 .
Back to the PHONE main menu.
New text message : create and send a text

1
message.
2 Inbox : open the received SMS folder.
3 Sent : open the sent SMS folder.
Outbox : open the outbox folder. This is

4 where text messages that have not yet been
sent are stored.
Drafts : open the drafts folder. This is where

5 SMS messages that have been stored as a
draft are kept.
Opens the Templates menu: select a text

template from the list.
6 When route guidance is active, a template
containing the current destination is
available (I am on my way to <...>).
The voice control system reads out the text

7
message.
Opens the Options menu:
Reply with template : select a text template

8 from the list.
Display numbers : telephone numbers

contained in the message are displayed.
9 Forward text message.
10 Reply to received text message.
The text is stored as a draft and can be sent

11
at a later time.
Opens the Templates menu: select a text

12
template from the list; see also 6 .
Opens the keypad to enter a telephone

13 number.
OR: select a recipient from the contact list.

Key to → Fig. 1 and → Fig. 2 :
Add additional recipients by entering a

14 telephone number or adding them from the
contact list.
15 Sending an SMS.
16 Delete text message.
Opens the keypad to enter a telephone

17
number.
Contacts menu (phonebook)
It may take some time after the first pairing process until the contacts (→ Telephone book) from
the paired telephone are available on the Infotainment system. If necessary, confirm the transfer
on the telephone.
The contacts can also be opened during an ongoing telephone call.

If an image is stored for a contact, this can also be displayed in the list next to the entry.
Opening the Contacts menu

Touch the Contacts function button to open the Contacts menu.
Possible functions
Selecting a contact from a list:
Browse through the list and touch the

desired contact to make the call.
Or: If multiple telephone numbers have been

stored for a contact, first touch the contact
and then the required telephone number to
make a call.
Searching for a contact via the search screen:
Touch the Find function button to open the

search screen.
Enter the name you are searching for in the

search screen. A contact is displayed in the
input field with each character that is
entered.
The number of matching entries is shown on

the right next to the input field Touch the
function button to switch to the list view.
Browse through the list and touch the

desired contact to make the call.
Opening the detailed view for a contact:
Touch the > function button next to the

entry in the contact list.
The detailed view shows all telephone

numbers and any address data stored for this
contact.
Calling a contact:
Touch the desired contact in the detailed

view to make the call.
Favourites (speed dial buttons)
Fig. 1 PHONE main menu
The favourites (speed dial buttons) → Fig. 1 1 can be assigned an entry from the contact list.
If an image is stored for a contact, this can also be displayed in the relevant button.
All favourites must be assigned manually and are then allocated to a specific user profile.
The functions of favourites (speed dial buttons) are available according to the equipment level of
the telephone and Infotainment system.
Favourites functions
In the PHONE main menu, tap a free function

button.
Tap the Find function button to select a

To assign favourites: contact.
Select the desired contact from the list. If

several telephone numbers are stored for the
selected contact, select the desired number.
In the PHONE main menu, tap and hold a

favourite until the contact list opens.
Editing favourites: Select the desired contact from the list. If
several telephone numbers are stored for the
selected contact, select the desired number.
A favourite can be deleted under Manage

Deleting favourites: favourites in the User profile settings menu
(→ Main menu) .
In the PHONE main menu, briefly tap an

Calling a favourite: assigned favourite button to dial the
telephone number stored under that button.
Contacts stored as favourites are not updated automatically. If a contact stored as a

favourite is changed on the telephone, the function button must be assigned again.
Assignment to a user profile
A connected mobile phone is stored in the mobile phone interface as a user profile.
A maximum of four user profiles can be stored for mobile phones in the telephone control
system. If another telephone is paired, the user profile which has not been used for the longest
amount of time will be deleted automatically.
Each user profile has telephone book data, call lists and settings stored in the User profile
settings menu.
If the mobile phone is reconnected to the telephone control system, the data and settings will
become available again.
If you edit phonebook entries on the telephone while it is connected, you can start a manual
update of the phonebook data via the User profile settings menu. The telephone book is
automatically updated the next time the telephone is connected.
Active telephone
An active telephone has complete access to the user profile.
All functions of the mobile phone interface are available.
Passive telephone
A passive telephone does not have any access to the user profile.
Incoming telephone calls can be accepted and conducted via the mobile phone interface.
Outgoing telephone calls can only be conducted via the mobile phone interface if they are
started on the telephone.

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About this manual

This manual describes the following device versions:

— An alphabetical index is included at the end of this manual.

Before using for the first time

✓ Use up-to-date map data for navigation (→ Getting started) .

— Operating instructions for the mobile device.

— Instructions for any Infotainment accessories subsequently installed or additionally used.

— Service description when using Volkswagen Car-Net services.

If additional functions are activated following production of the vehicle, these

— Mobile phone interface.

— Multifunction steering wheel with its controls.

— Wired connections for external data media and audio sources.

— Sound system, in some cases with subwoofer.

Introduction to the topic

1 Rotary/push button (→ Rotary push-button)

— Press to switch on or off.

— Turn to adjust the volume.

2 Infotainment buttons (with label) . (→ Infotainment buttons)

3 Screen: displays information. (→ Screen)

— Cleaning the screen . (→ Infotainment device overview)

— Executing functions . (→ Screen)

4 Menu control (→ Infotainment device overview)

The rotary/push button is operated by turning and pressing .

Switching the Infotainment system on and off manually

Switching the Infotainment system on and off automatically

Adjusting the volume

NAV : switches to navigation mode (→ Navigation) .

— Turn to open the track list in Media mode .

— Turn to modify certain settings, e.g. speed-dependent volume control.

Fig. 1 Opening the voice enhancer settings.

Operating the voice enhancer

— Tap the → Fig. 1 1 function button.

— Move the slider to the desired volume.

To switch off, move the slider to the Off position.

Switch off the Infotainment system to clean it (→ Infotainment device overview) .

Introduction to the topic

The Infotainment system has integrated proximity sensors.

Fig. 1 Example of list entries in the Settings menu.

Marking and selecting list entries with the menu control

— Touch the screen above or below the scroll mark.

Fig. 1 Illustration: overview of possible function buttons on the screen.

Displays and function buttons: activity and function Fig. 1 :

In the title bar, the currently selected menu

2 Touch to open a further menu.

Move the crosshair across the screen with

The scroll symbol appears when the list

Other general function buttons

Touch to move up one level at a time from certain lists.

Some function buttons or displays are marked with a checkbox and

Touch or press and hold function buttons (illustrated here without

Touch to open a pop-up window (option window), displaying further

OK Touch to confirm or accept an input or selection.

Touch to close a pop-up window or an input window.

Arrow buttons: step by step setting or move forward/back by

Touch to change settings or values incrementally.

Fig. 1 Illustration: on-screen keyboard

Postcode : touch to enter a postcode in

Composition & Discover Media Infotainment Manual Edition 19.12.2019

Composition & Discover Media Infotainment Manual Edition 19.12.2019

Composition & Discover Media Infotainment Manual Edition 19.12.2019