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Ipremier (A) : Denial of Service Attack (Graphic Novel Version) Harvard Case Solution & Analysis
Ipremier (A) : Denial of Service Attack (Graphic Novel Version) Harvard Case Solution & Analysis
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denial-
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graphic
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novel- customer credit card information. They were not able to figure out anything and
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they could not make decision to contact police or FBI. Communication among
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a- employees was not centralized. One of their employee informed many other More From Management Case
denial-
of- employees about that attack. Chief information officer wanted to keep it secret. Studies
service There was a lack of formal reporting line.
attack-
graphic Privatization of the Tiger Leaping House
novel- iPremier Response in Nanjing, PRC
version (https://www.thecasesolutions.com/privatization-
5005&t iPremier Response was not as good as it should have been. Some employees were of-the-tiger-leaping-house-in-nanjing-
giving suggestion to shut down the server. Some were willing to let things happen prc-2-47545)
(http:// in order to know the impact of that attack. Management was not able to make any How Do Customers Judge Quality in an
mini=tr
a- decision. E-Tailer
denial- (https://www.thecasesolutions.com/how-
of- Recommendation do-customers-judge-quality-in-an-e-
service tailer-8243)
attack- iPremier is supposed to take many important steps in order to deal with security
graphic Growing Managers: Moving from Team
novel- issues. Following are the alternatives that iPremier can select to overcome the
version Member to Team Leader
5005&t problem. (https://www.thecasesolutions.com/growing-
managers-moving-from-team-member-
(http:// 1. 1. Change Hosting Company to-team-leader-2-25349)
u=http
a- As it was mentioned in the case that Qdata did not have latest technology and Best Buy Inc. - Dual Branding in China
denial- (https://www.thecasesolutions.com/best-
of- because of this, it lost its market leader position. Qdata could not retain their
service buy-inc-dual-branding-in-china-5056)
attack- experienced staff. That’s why their customer service was not up the mark. iPremier
graphic is suggested to find new service provider that must have latest technology, which Federal Express (B)
novel- (https://www.thecasesolutions.com/federal-
version could help companies to stop DoS attacks. Following are the advantage and express-b-12431)
5005&t disadvantages of choosing this option.
Thought Leader Interview: Dr. Eric
Advantages Topol
(http:// (https://www.thecasesolutions.com/thought-
text=iP iPremier will have a company that can give extra security. leader-interview-dr-eric-topol-34168)
a-
denial- It will help to increase customer trust.
Forbes Technosys Limited (A): Bill
of- It will reduce the chances of DoS attack in the future.
service Payment Kiosk Business
attack- Disadvantages (https://www.thecasesolutions.com/forbes-
graphic technosys-limited-a-bill-payment-kiosk-
novel- It will be costly for iPremier and expenses will increase. business-case-solution-80134)
version It will consume time when shifting to new servers.
5005)
1. 2. Make Strategic Alliance
(https:/ iPremier can have strategic alliance with Qdata. iPremier has strong financial
view=c position. They can invest into Qdata to improve technology. Following are the
a-
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9
denial-
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service Advantages
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graphic
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Disadvantages
(
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a- 1. 3. Create New IT Firm
denial-
of- iPremier is suggested to form its own IT firm that will make sure that the security
service
attack- system is working correctly. Following are the advantages and disadvantages of
graphic choosing 3rd ........................
novel-
version
5005&t This is just a sample partial case solution. Please place the order on the website to
order your own originally done case solution.
(http:// Describes the IT security crisis, and raises issues of risk management, crisis
mini=tr
a- preparation, crisis management (https://www.thecasesolutions.com/british-
denial-
of- broadcasting-corp-a-one-bbc-11871), computer security, and public disclosure of
service security threats. "Hide
attack-
graphic by Robert D. Austin, Jeremy C. Short Source: HBS Premier Case Collection 32 pages.
novel-
version Publication Date: June 25, 2009. Prod. #: 609092-PDF-ENG
5005&t
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