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ICTPMG613

MANAGE ICT PROJECT


PLANNING
PROJECT PORTFOLIO ASSESSOR
© MILCOM Communications Pty Ltd trading as MILCOM Institute | RTO No. 6859 | CRICOS Provider Code:03491G
Head Office: Unit 12/1866 Princes Highway Clayton VIC 3168 | Phone: 1300 369 320 | Email: International@milcom.edu.au
CRICOS Campus (QLD): Construction Training Centre, Ian Barclay Building (Room 1.9) Beaudesert Road, Salisbury 4107, QLD
CRICOS Campus (VIC): Ground Floor, 355 Spencer Street, West Melbourne 3003, VIC
Project Portfolio Assessor for ICTPMG613|v 1.0 |Last reviewed: June 2021 | Not controlled when printed Page 3 of 28
CONTENTS
Section 1: Project Management Plan 5

Section 2: Project schedule 7

Section 3: Project budget 11

© MILCOM Communications Pty Ltd trading as MILCOM Institute | RTO No. 6859 | CRICOS Provider Code:03491G
Head Office: Unit 12/1866 Princes Highway Clayton VIC 3168 | Phone: 1300 369 320 | Email: International@milcom.edu.au
CRICOS Campus (QLD): Construction Training Centre, Ian Barclay Building (Room 1.9) Beaudesert Road, Salisbury 4107, QLD
CRICOS Campus (VIC): Ground Floor, 355 Spencer Street, West Melbourne 3003, VIC
Project Portfolio Assessor for ICTPMG613|v 1.0 |Last reviewed: June 2021 | Not controlled when printed Page 4 of 28
Student name: Gurdeep Singh

Assessor: Mr. Anil Adhikari

Date:

Business this assessment is Boutique Business


based on:

Project descriptions: This Project is for a website design and to upgrade hardware and
software.

© MILCOM Communications Pty Ltd trading as MILCOM Institute | RTO No. 6859 | CRICOS Provider Code:03491G
Head Office: Unit 12/1866 Princes Highway Clayton VIC 3168 | Phone: 1300 369 320 | Email: International@milcom.edu.au
CRICOS Campus (QLD): Construction Training Centre, Ian Barclay Building (Room 1.9) Beaudesert Road, Salisbury 4107, QLD
CRICOS Campus (VIC): Ground Floor, 355 Spencer Street, West Melbourne 3003, VIC
Project Portfolio Assessor for ICTPMG613|v 1.0 |Last reviewed: June 2021 | Not controlled when printed Page 5 of 28
Section 1: Project Management Plan

PROJECT 1: Upgrade Hardware and Software

Project management models 1. The most suitable project management model for the project
“Upgrade Hardware and Software" is Agile Software Development
Discuss the most suitable
Model.
project management
model/systems development
approach for this project.
2. The Agile Software Development Model is suitable for this project
Consider the following in your for several reasons:
response:
Flexibility: The Agile model allows for flexible and iterative
 Why is this methodology development, which is beneficial when dealing with technology
suitable rather than upgrades. Since hardware and software technology can evolve rapidly,
others? Agile allows for continuous adaptation and adjustment throughout the
project.

Stakeholder Collaboration: Agile emphasizes frequent communication


and collaboration with stakeholders, including end-users. This is
advantageous for capturing their feedback, ensuring that the upgraded
hardware and software meet their specific needs and requirements.

Quality Assurance: Agile methodology incorporates continuous testing,


feedback, and improvement, resulting in a high-quality end product.
This is important for a website as it should be visually appealing, user-
friendly, and functional.

 What tailoring is Tailoring the chosen Agile methodology appropriately can help
appropriate in regards to address some of these challenges. However, it is important to
the project methodology monitor scope, manage resources effectively, and ensure effective
you have chosen? communication and collaboration with stakeholders to ensure
successful website design project execution.

Project Size and Complexity: If your project is large and complex,


you may need a methodology that provides more structure and
documentation, such as waterfall or PRINCE2. For smaller, less
complex projects, agile or iterative methodologies may be more
suitable.

Organizational Culture: Consider the culture of your organization.


Some methodologies, like agile, require a high degree of
collaboration and flexibility, while others, like waterfall, are more
© MILCOM Communications Pty Ltd trading as MILCOM Institute | RTO No. 6859 | CRICOS Provider Code:03491G
Head Office: Unit 12/1866 Princes Highway Clayton VIC 3168 | Phone: 1300 369 320 | Email: International@milcom.edu.au
CRICOS Campus (QLD): Construction Training Centre, Ian Barclay Building (Room 1.9) Beaudesert Road, Salisbury 4107, QLD
CRICOS Campus (VIC): Ground Floor, 355 Spencer Street, West Melbourne 3003, VIC
Project Portfolio Assessor for ICTPMG613|v 1.0 |Last reviewed: June 2021 | Not controlled when printed Page 6 of 28
structured and hierarchical. Choose a methodology that aligns with
your organization's values and norms.

Stakeholder Preferences: Take into account the preferences of key


stakeholders, such as sponsors, clients, and team members. If
stakeholders have experience or preferences for a particular
methodology, it may be beneficial to tailor your approach to
accommodate their needs.

Risk Tolerance: Assess the level of risk tolerance for your project.
Agile methodologies are often better suited for projects where
requirements are likely to change or evolve, whereas waterfall may
be more appropriate for projects with well-defined requirements
and low tolerance for change.

Resource Constraints: Consider the availability of resources,


including budget, time, and personnel. Some methodologies may
require more resources than others, so choose a methodology that
can be implemented within your constraints.

Previous Project Experience: Reflect on past project experiences


within your organization. If certain methodologies have been
successful in the past, consider leveraging similar approaches for
your current project.

Flexibility: Ultimately, aim for a methodology that provides enough


flexibility to adapt to changing circumstances while still providing
sufficient structure to ensure project success

Project Management Plan

Write a Project Management


Plan using the template in the
Simulation Pack.

List the name of your


document here and attach
your Project Management Plan
to this section of your portfolio.
If you are completing this for a
project in your workplace, you
must also use the template in
the Simulation Pack for your
Project Management Plan.

Attach:
Project Management Plan ☒

© MILCOM Communications Pty Ltd trading as MILCOM Institute | RTO No. 6859 | CRICOS Provider Code:03491G
Head Office: Unit 12/1866 Princes Highway Clayton VIC 3168 | Phone: 1300 369 320 | Email: International@milcom.edu.au
CRICOS Campus (QLD): Construction Training Centre, Ian Barclay Building (Room 1.9) Beaudesert Road, Salisbury 4107, QLD
CRICOS Campus (VIC): Ground Floor, 355 Spencer Street, West Melbourne 3003, VIC
Project Portfolio Assessor for ICTPMG613|v 1.0 |Last reviewed: June 2021 | Not controlled when printed Page 7 of 28
© MILCOM Communications Pty Ltd trading as MILCOM Institute | RTO No. 6859 | CRICOS Provider Code:03491G
Head Office: Unit 12/1866 Princes Highway Clayton VIC 3168 | Phone: 1300 369 320 | Email: International@milcom.edu.au
CRICOS Campus (QLD): Construction Training Centre, Ian Barclay Building (Room 1.9) Beaudesert Road, Salisbury 4107, QLD
CRICOS Campus (VIC): Ground Floor, 355 Spencer Street, West Melbourne 3003, VIC
Project Portfolio Assessor for ICTPMG613|v 1.0 |Last reviewed: June 2021 | Not controlled when printed Page 8 of 28
PROJECT 2: Website Design

Project management models Project Management Models: For the website design project at
Boutique Build Australia, the most suitable project management
Discuss the most suitable
model/systems development approach is the Waterfall Model. The
project management
Waterfall Model is a linear and sequential approach, which is
model/systems development
appropriate for projects with well-defined requirements and a clear,
approach for this project.
fixed scope. In the case of website design, where the client's
Consider the following in your expectations can be precisely outlined, and changes are less likely to
response: occur during development, Waterfall provides a structured and
 Why is this methodology systematic method.
suitable rather than Why Waterfall is Suitable:
others?
1.Clear Requirements: The project involves designing a website with
 What tailoring is well-defined features, such as company information, product details,
appropriate in regards to videos, a contact page, and a blog. The clear and stable requirements
the project methodology make the Waterfall Model suitable.
you have chosen?
2.Client Approval: Waterfall emphasizes client involvement at the
beginning and end of the project. This aligns with the nature of website
design, where client feedback and approval are crucial.

3.Sequential Development: The sequential phases of Waterfall -


requirements, design, implementation, testing, deployment - fit well
with the linear nature of website development.

Tailoring for Boutique Build:

While Waterfall is a well-structured model, some tailoring is necessary


to suit the specific needs of Boutique Build's website design project:

1.Client Feedback Points:

Increase client involvement by incorporating more frequent feedback


points, especially during the design and implementation phases. This
ensures alignment with the client's vision.

2.Iterative Design:

Although Waterfall is typically linear, introducing some iteration in the


design phase allows for adjustments based on client feedback without
disrupting later stages.

3.Regular Progress Updates:

Implement a robust communication plan to provide regular updates to


the client, ensuring transparency and allowing for early identification of
any deviations from the initial plan.

© MILCOM Communications Pty Ltd trading as MILCOM Institute | RTO No. 6859 | CRICOS Provider Code:03491G
Head Office: Unit 12/1866 Princes Highway Clayton VIC 3168 | Phone: 1300 369 320 | Email: International@milcom.edu.au
CRICOS Campus (QLD): Construction Training Centre, Ian Barclay Building (Room 1.9) Beaudesert Road, Salisbury 4107, QLD
CRICOS Campus (VIC): Ground Floor, 355 Spencer Street, West Melbourne 3003, VIC
Project Portfolio Assessor for ICTPMG613|v 1.0 |Last reviewed: June 2021 | Not controlled when printed Page 9 of 28
Project Management Plan

Write a Project Management


Plan using the template in the
Simulation Pack.

List the name of your


document here and attach
your Project Management Plan
to this section of your portfolio.
If you are completing this for a
project in your workplace, you
must also use the template in
the Simulation Pack for your
Project Management Plan.

Attach:
Project Management Plan ☒

© MILCOM Communications Pty Ltd trading as MILCOM Institute | RTO No. 6859 | CRICOS Provider Code:03491G
Head Office: Unit 12/1866 Princes Highway Clayton VIC 3168 | Phone: 1300 369 320 | Email: International@milcom.edu.au
CRICOS Campus (QLD): Construction Training Centre, Ian Barclay Building (Room 1.9) Beaudesert Road, Salisbury 4107, QLD
CRICOS Campus (VIC): Ground Floor, 355 Spencer Street, West Melbourne 3003, VIC
Project Portfolio Assessor for ICTPMG613|v 1.0 |Last reviewed: June 2021 | Not controlled when printed Page 10 of 28
Section 2: Project schedule
Complete this section for each project. If you are completing this for the case study organisation, use the
Simulation Pack information. If you are completing this for your own workplace projects, you will need to
include the information based on this.

PROJECT 1: IT Systems and Hardware Upgrade

Work Breakdown Structure Work Breakdown Structure (WBS) –

Include the title of your Work Hardware and Software Upgrade


Breakdown Structure here and
1.Project Initiation
attach it to your Portfolio.
1.1 Define Project Scope

1.2 Identify Stakeholders

1.3 Develop Project Charter

2.Planning

2.1 Develop Project Management Plan

2.2 Define Project Objectives

2.3 Create Budget

2.4 Develop Risk Management Plan

3.Hardware Procurement

3.1 Identify Hardware Requirements

3.2 Source and Order Hardware

3.3 Receive and Inspect Hardware

4.Software Procurement

4.1 Identify Software Requirements

4.2 Source and Order Software Licenses

4.3 Receive and Validate Software Licenses

5.Hardware Installation and Configuration

5.1 Install Desktop Computers for Customer Service Staff

5.2 Install Monitors for Three Customer Service Officers

5.3 Distribute New Laptops for Managers

6.Software Implementation

© MILCOM Communications Pty Ltd trading as MILCOM Institute | RTO No. 6859 | CRICOS Provider Code:03491G
Head Office: Unit 12/1866 Princes Highway Clayton VIC 3168 | Phone: 1300 369 320 | Email: International@milcom.edu.au
CRICOS Campus (QLD): Construction Training Centre, Ian Barclay Building (Room 1.9) Beaudesert Road, Salisbury 4107, QLD
CRICOS Campus (VIC): Ground Floor, 355 Spencer Street, West Melbourne 3003, VIC
Project Portfolio Assessor for ICTPMG613|v 1.0 |Last reviewed: June 2021 | Not controlled when printed Page 11 of 28
6.1 Install Xero Accounting Software

6.2 Set Up Microsoft Office 365 Business Premium

6.3 Install Webroot Secure Anywhere Anti-virus

6.4 Configure Dropbox for File Management

6.5 Implement Wrike for Project Management

7.User Account Setup

7.1 Create User Accounts for All Staff

7.2 Set Permissions and Access Levels

8.Data Backup and Migration

8.1 Backup Existing Data

8.2 Migrate Data to New Systems

9.Testing

9.1 Hardware Testing

9.2 Software Testing

9.3 User Acceptance Testing

10.Rollout

10.1 Communicate Changes to Staff

10.2 Monitor Rollout

10.3 Provide Post-Implementation Support

Project 1 Schedule: The project will follow a timeline with each task
aligned to the respective phase. The duration of each task will be
determined during the planning phase.

Project effort and duration PERT Formula: PERT Estimate=Optimistic+(4×Most Likely)


+Pessimistic6PERT Estimate=6 Optimistic+(4×Most Likely) +Pessimistic
Use your WBS to go through
the project activities required Activity Time Estimations:
and identify the following:
1.Project Initiation
 Optimistic estimation of
1.1 Define Project Scope
each activity (best case
scenario).  Optimistic: 2 days

 Pessimistic estimation of  Most Likely: 4 days


each activity (worst case  Pessimistic: 6 days
scenario).
1.2 Identify Stakeholders
 Most likely time (best
© MILCOM Communications Pty Ltd trading as MILCOM Institute | RTO No. 6859 | CRICOS Provider Code:03491G
Head Office: Unit 12/1866 Princes Highway Clayton VIC 3168 | Phone: 1300 369 320 | Email: International@milcom.edu.au
CRICOS Campus (QLD): Construction Training Centre, Ian Barclay Building (Room 1.9) Beaudesert Road, Salisbury 4107, QLD
CRICOS Campus (VIC): Ground Floor, 355 Spencer Street, West Melbourne 3003, VIC
Project Portfolio Assessor for ICTPMG613|v 1.0 |Last reviewed: June 2021 | Not controlled when printed Page 12 of 28
guess).  Optimistic: 1 day

Also use the PERT formula to  Most Likely: 2 days


develop and document the
 Pessimistic: 3 days
task estimation here.
1.3 Develop Project Charter
Hint: Remember you will need
to have watched the video in  Optimistic: 3 days
your learning materials about  Most Likely: 5 days
estimating tasks and
dependence.  Pessimistic: 7 days

2.Planning

2.1 Develop Project Management Plan

 Optimistic: 4 days

 Most Likely: 6 days

 Pessimistic: 8 days

2.2 Define Project Objectives

 Optimistic: 2 days

 Most Likely: 3 days

 Pessimistic: 4 days

2.3 Create Budget

 Optimistic: 3 days

 Most Likely: 5 days

 Pessimistic: 7 days

2.4 Develop Risk Management Plan

 Optimistic: 4 days

 Most Likely: 6 days

 Pessimistic: 8 days

3.Hardware Procurement

3.1 Identify Hardware Requirements

 Optimistic: 2 days

 Most Likely: 3 days

 Pessimistic: 4 days

3.2 Source and Order Hardware

© MILCOM Communications Pty Ltd trading as MILCOM Institute | RTO No. 6859 | CRICOS Provider Code:03491G
Head Office: Unit 12/1866 Princes Highway Clayton VIC 3168 | Phone: 1300 369 320 | Email: International@milcom.edu.au
CRICOS Campus (QLD): Construction Training Centre, Ian Barclay Building (Room 1.9) Beaudesert Road, Salisbury 4107, QLD
CRICOS Campus (VIC): Ground Floor, 355 Spencer Street, West Melbourne 3003, VIC
Project Portfolio Assessor for ICTPMG613|v 1.0 |Last reviewed: June 2021 | Not controlled when printed Page 13 of 28
 Optimistic: 3 days

 Most Likely: 5 days

 Pessimistic: 7 days

3.3 Receive and Inspect Hardware

 Optimistic: 1 day

 Most Likely: 2 days

 Pessimistic: 3 days

4.Software Procurement

4.1 Identify Software Requirements

 Optimistic: 2 days

 Most Likely: 3 days

 Pessimistic: 4 days

4.2 Source and Order Software Licenses

 Optimistic: 3 days

 Most Likely: 5 days

 Pessimistic: 7 days

4.3 Receive and Validate Software Licenses

 Optimistic: 1 day

 Most Likely: 2 days

 Pessimistic: 3 days

Optimistic Time (O): 1 day Most Likely Time (M): 2 days

Pessimistic Time (P): 3 days using the PERT formula:

PERT Estimate==1+(4×2)+36PERTEstimate=61+(4×2)+3 PERT


Estimate==1+8+36PERTEstimate=61+8+3 PERT
Estimate==126PERTEstimate=612 PERT Estimate==2 days PERT
Estimate=2 days

© MILCOM Communications Pty Ltd trading as MILCOM Institute | RTO No. 6859 | CRICOS Provider Code:03491G
Head Office: Unit 12/1866 Princes Highway Clayton VIC 3168 | Phone: 1300 369 320 | Email: International@milcom.edu.au
CRICOS Campus (QLD): Construction Training Centre, Ian Barclay Building (Room 1.9) Beaudesert Road, Salisbury 4107, QLD
CRICOS Campus (VIC): Ground Floor, 355 Spencer Street, West Melbourne 3003, VIC
Project Portfolio Assessor for ICTPMG613|v 1.0 |Last reviewed: June 2021 | Not controlled when printed Page 14 of 28
Gantt Chart

Create a Gantt Chart based on


your work. This will be the
Project Schedule.

List the name of your


document here and attach it to
your Portfolio.

Schedule control Schedule Control Measures for IT Systems and Hardware Upgrade
Project:
Document here how you will
ensure that the schedule you 1.Regular Progress Meetings:
have developed is kept to i.e.
 Conduct regular progress meetings to review the status of each
schedule controls.
task.

 Discuss any delays or obstacles faced by team members.

 Adjust the schedule if necessary based on real-time


information.

2.Task Monitoring and Tracking:

 Utilize project management tools like Wrike to track task


progress.

 Monitor task completion against the planned schedule.

 Identify any deviations and take corrective actions promptly.

3.Critical Path Analysis:

 Identify and monitor the critical path of the project.

 Focus on tasks critical to project completion.

 Allocate additional resources if needed to ensure critical tasks


stay on schedule.

4.Resource Management:

 Ensure that resources are allocated efficiently.

 Address any resource constraints promptly.

 Consider resource leveling to avoid overloading team


members.

© MILCOM Communications Pty Ltd trading as MILCOM Institute | RTO No. 6859 | CRICOS Provider Code:03491G
Head Office: Unit 12/1866 Princes Highway Clayton VIC 3168 | Phone: 1300 369 320 | Email: International@milcom.edu.au
CRICOS Campus (QLD): Construction Training Centre, Ian Barclay Building (Room 1.9) Beaudesert Road, Salisbury 4107, QLD
CRICOS Campus (VIC): Ground Floor, 355 Spencer Street, West Melbourne 3003, VIC
Project Portfolio Assessor for ICTPMG613|v 1.0 |Last reviewed: June 2021 | Not controlled when printed Page 15 of 28
5.Regular Updates to Stakeholders:

 Provide regular updates to key stakeholders.

 Communicate any changes in the schedule.

 Share revised timelines and reasons for changes.

6.Risk Management:

 Continuously assess and manage project risks.

 Have contingency plans for potential schedule disruptions.

 Mitigate risks that could impact the project timeline.

7.Change Control Procedures:

 Implement a change control process to manage scope

 Assess the impact of changes on the schedule.

 Obtain approvals before incorporating changes into the project


timeline.

8.Performance Metrics and KPIs:

 Define and track key performance indicators (KPIs) related to


schedule adherence.

 Use metrics such as earned value analysis to measure project


performance.

 Compare planned vs. actual progress.

9.Client and Team Communication:

 Foster open communication with the client and project team.

 Encourage team members to report potential delays early.

 Address any client-related dependencies promptly.

10.Continuous Improvement:

 Regularly evaluate the effectiveness of the schedule control


measures.

 Implement lessons learned to enhance future project planning.

 Foster a culture of continuous improvement within the project


team.

11.Automated Alerts and Notifications:

 Utilize project management tools that provide automated


alerts.

© MILCOM Communications Pty Ltd trading as MILCOM Institute | RTO No. 6859 | CRICOS Provider Code:03491G
Head Office: Unit 12/1866 Princes Highway Clayton VIC 3168 | Phone: 1300 369 320 | Email: International@milcom.edu.au
CRICOS Campus (QLD): Construction Training Centre, Ian Barclay Building (Room 1.9) Beaudesert Road, Salisbury 4107, QLD
CRICOS Campus (VIC): Ground Floor, 355 Spencer Street, West Melbourne 3003, VIC
Project Portfolio Assessor for ICTPMG613|v 1.0 |Last reviewed: June 2021 | Not controlled when printed Page 16 of 28
 Set up notifications for approaching deadlines or potential
delays.

 Ensure prompt attention to any issues raised by automated


alerts.

12.Schedule Baseline Comparison:

 Regularly compare the current project schedule with the


baseline.

 Investigate and address any variances between the planned


and actual schedule.

 Use this information for future project planning and estimation.

Attach: Work Breakdown Structure ☐

Gantt Chart ☐

PROJECT 2: Website Design and Development

Work Breakdown Structure Work Breakdown Structure (WBS) - Website Design and Development

1.Project Initiation

1.1 Define Project Scope

1.2 Identify Target Audience and User Persona

1.3 Develop Project Charter for Website Design

2.Planning

2.1 Research Competitor Websites

2.2 Define Website Objectives and Key Features

2.3 Create Budget for Website Design

2.4 Develop Risk Management Plan for Website Development

3.Design Phase

3.1 Create Wireframes and Mock-ups

3.2 Finalize Colour Palette and Typography

3.3 Develop High-Fidelity Design Mock-ups

3.4 Obtain Client Approval on Design

4.Content Creation

© MILCOM Communications Pty Ltd trading as MILCOM Institute | RTO No. 6859 | CRICOS Provider Code:03491G
Head Office: Unit 12/1866 Princes Highway Clayton VIC 3168 | Phone: 1300 369 320 | Email: International@milcom.edu.au
CRICOS Campus (QLD): Construction Training Centre, Ian Barclay Building (Room 1.9) Beaudesert Road, Salisbury 4107, QLD
CRICOS Campus (VIC): Ground Floor, 355 Spencer Street, West Melbourne 3003, VIC
Project Portfolio Assessor for ICTPMG613|v 1.0 |Last reviewed: June 2021 | Not controlled when printed Page 17 of 28
4.1 Develop Website Content Outline

4.2 Write and Edit Website Copy

4.3 Create or Source Visual Content (Images, Videos)

5.Development

5.1 Set Up Website Hosting

5.2 Install Content Management System (CMS)

5.3 Develop Front-End Structure and Layout

5.4 Implement Back-End Functionality

5.5 Integrate Contact Form and Database

5.6 Implement Blog Page Functionality

5.7 Ensure Responsive Design for Mobile Compatibility

6.Testing

6.1 Functional Testing

6.2 Cross-Browser Compatibility Testing

6.3 User Acceptance Testing (UAT)

6.4 Performance Testing

7.Launch

7.1 Notify Stakeholders of Website Launch

7.2 Deploy Website to Live Server

7.3 Monitor Website Performance Post-Launch

8.Post-Launch Activities

8.1 Conduct User Training (if required)

Include the title of your Work Schedule Control Measures for Website Design and Development
Breakdown Structure here and Project:
attach it to your Portfolio.
1.Regular Progress Meetings:

 Conduct bi-weekly progress meetings to review task


completion.

 Discuss any challenges faced by team members.

 Adjust the schedule if necessary based on real-time


information.

© MILCOM Communications Pty Ltd trading as MILCOM Institute | RTO No. 6859 | CRICOS Provider Code:03491G
Head Office: Unit 12/1866 Princes Highway Clayton VIC 3168 | Phone: 1300 369 320 | Email: International@milcom.edu.au
CRICOS Campus (QLD): Construction Training Centre, Ian Barclay Building (Room 1.9) Beaudesert Road, Salisbury 4107, QLD
CRICOS Campus (VIC): Ground Floor, 355 Spencer Street, West Melbourne 3003, VIC
Project Portfolio Assessor for ICTPMG613|v 1.0 |Last reviewed: June 2021 | Not controlled when printed Page 18 of 28
2.Task Tracking and Monitoring:

 Utilize project management tools to track task progress.

 Monitor task completion against the planned schedule.

 Identify and address any deviations promptly.

3.Milestone Reviews:

 Define key project milestones (e.g., design approval, content


completion).

 Regularly review and assess progress against milestones.

 Celebrate achievements and address any delays.

4.Client Collaboration:

 Engage the client in regular check-ins and reviews.

 Gather feedback on completed tasks promptly.

 Ensure client approvals align with the project schedule.

5.Resource Management:

 Regularly assess resource availability.

 Adjust task assignments based on workload and capacity.

 Consider resource leveling to prevent overallocation.

6.Risk Management:

 Continuously assess and manage project risks.

 Have contingency plans for potential schedule disruptions.

 Mitigate risks that could impact the project timeline.

7.Change Control Procedures:

 Implement a change control process for scope changes.

 Assess the impact of changes on the schedule.

 Obtain client approvals before incorporating changes.

8.Performance Metrics and KPIs:

 Define and track key performance indicators related to


schedule adherence.

 Use metrics such as earned value analysis to measure project


performance.

 Compare planned vs. actual progress.

© MILCOM Communications Pty Ltd trading as MILCOM Institute | RTO No. 6859 | CRICOS Provider Code:03491G
Head Office: Unit 12/1866 Princes Highway Clayton VIC 3168 | Phone: 1300 369 320 | Email: International@milcom.edu.au
CRICOS Campus (QLD): Construction Training Centre, Ian Barclay Building (Room 1.9) Beaudesert Road, Salisbury 4107, QLD
CRICOS Campus (VIC): Ground Floor, 355 Spencer Street, West Melbourne 3003, VIC
Project Portfolio Assessor for ICTPMG613|v 1.0 |Last reviewed: June 2021 | Not controlled when printed Page 19 of 28
9.Regular Client Updates:

 Provide regular updates to the client on project progress.

 Communicate any changes in the schedule promptly.

 Share revised timelines and reasons for changes

10.Continuous Improvement:

 Regularly evaluate the effectiveness of schedule control


measures.

 Implement lessons learned to enhance future project


planning.

 Foster a culture of continuous improvement within the project


team.

11.Automated Reminders and Notifications:

 Use project management tools that provide automated


reminders.

 Set up notifications for approaching deadlines or potential


delays.

 Ensure prompt attention to any issues raised by automated


alerts.

12.Schedule Baseline Comparison:

 Regularly compare the current project schedule with the


baseline.

 Investigate and address any variances between the planned


and actual schedule.

 Use this information for future project planning and


estimation.

Project effort and duration

Use your WBS to go through


the project activities required
and identify the following:

 Optimistic estimation of
each activity (best case
scenario).

 Pessimistic estimation of
each activity (worst case
scenario).
© MILCOM Communications Pty Ltd trading as MILCOM Institute | RTO No. 6859 | CRICOS Provider Code:03491G
Head Office: Unit 12/1866 Princes Highway Clayton VIC 3168 | Phone: 1300 369 320 | Email: International@milcom.edu.au
CRICOS Campus (QLD): Construction Training Centre, Ian Barclay Building (Room 1.9) Beaudesert Road, Salisbury 4107, QLD
CRICOS Campus (VIC): Ground Floor, 355 Spencer Street, West Melbourne 3003, VIC
Project Portfolio Assessor for ICTPMG613|v 1.0 |Last reviewed: June 2021 | Not controlled when printed Page 20 of 28
 Most likely time (best
guess).

Also use the PERT formula to


develop and document the
task estimation here.

Gantt Chart

Create a Gantt Chart based on


your work. This will be the
Project Schedule.

List the name of your


document here and attach it to
your Portfolio.

Schedule control

Document here how you will


ensure that the schedule you
have developed is kept to i.e.
schedule controls.

Attach: Work Breakdown Structure ☐

Gantt Chart ☐

© MILCOM Communications Pty Ltd trading as MILCOM Institute | RTO No. 6859 | CRICOS Provider Code:03491G
Head Office: Unit 12/1866 Princes Highway Clayton VIC 3168 | Phone: 1300 369 320 | Email: International@milcom.edu.au
CRICOS Campus (QLD): Construction Training Centre, Ian Barclay Building (Room 1.9) Beaudesert Road, Salisbury 4107, QLD
CRICOS Campus (VIC): Ground Floor, 355 Spencer Street, West Melbourne 3003, VIC
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Section 3: Project budget

Complete this section for each project. If you are completing this for the case study organisation, use the
Simulation Pack information. If you are completing this for your own workplace projects, you will need to
include the information based on this.

PROJECT 1: IT Systems and Hardware Upgrade Project

Areas of project spend 1.Hardware Procurement:

List all the resources that are  Desktop Computers for Customer Service Staff
required for the project and
 Monitors for Three Customer Service Officers
that will incur costs.
 Laptops for All Managers
Remember to include physical
resources, as well as human  Tablet Devices (Apple iPad 32GB, Wi-Fi and cellular
resources. connectivity)

2.Software Licenses:

 Xero Accounting Software

 Microsoft Office 365 Business Premium

 Webroot Secure Anywhere Anti-virus

 Dropbox (File Management)

 Wrike (Project Management Application)

3.Human Resources:

 Senior IT Project Manager (GURDEEP SINGH)

 Assistant Project Manager (Roland Morris)

 Hardware Specialist (Zakary Pineda)

 Software Specialist (Dani Chen)

4.Physical Resources:

 Desktop computers, monitors, laptops

 Tablet devices (Apple iPad)

 Necessary hardware components for system upgrades

5.Training and User Support:

 Costs associated with training staff on new systems and


software

 User support during the transition phase

© MILCOM Communications Pty Ltd trading as MILCOM Institute | RTO No. 6859 | CRICOS Provider Code:03491G
Head Office: Unit 12/1866 Princes Highway Clayton VIC 3168 | Phone: 1300 369 320 | Email: International@milcom.edu.au
CRICOS Campus (QLD): Construction Training Centre, Ian Barclay Building (Room 1.9) Beaudesert Road, Salisbury 4107, QLD
CRICOS Campus (VIC): Ground Floor, 355 Spencer Street, West Melbourne 3003, VIC
Project Portfolio Assessor for ICTPMG613|v 1.0 |Last reviewed: June 2021 | Not controlled when printed Page 22 of 28
6.Data Backup and Migration:

 Tools and services for data backup

 Resources for data migration

7.Testing Tools:

 Tools for hardware and software testing

 User acceptance testing tools

8.Communication and Documentation:

 Communication tools for team collaboration

 Documentation tools for project reporting and documentation

9.Miscellaneous Expenses:

 Unforeseen expenses and contingencies

 Travel expenses (if required)

 Any other miscellaneous project-related costs

Project costs estimation

For each of the items you have The total project budget is $40,000, and it will be allocated across the
listed above, include the dollar above- mentioned areas based on the specific requirements and costs
amount. associated with each component. Detailed budget breakdowns for each
category will be provided in the comprehensive project budget
Further, outline when the
document.
budget for the project will be
received so as to be clear on
cash flow.

© MILCOM Communications Pty Ltd trading as MILCOM Institute | RTO No. 6859 | CRICOS Provider Code:03491G
Head Office: Unit 12/1866 Princes Highway Clayton VIC 3168 | Phone: 1300 369 320 | Email: International@milcom.edu.au
CRICOS Campus (QLD): Construction Training Centre, Ian Barclay Building (Room 1.9) Beaudesert Road, Salisbury 4107, QLD
CRICOS Campus (VIC): Ground Floor, 355 Spencer Street, West Melbourne 3003, VIC
Project Portfolio Assessor for ICTPMG613|v 1.0 |Last reviewed: June 2021 | Not controlled when printed Page 23 of 28
Budget control 1.Regular Budget Reviews:

Document here how you will  Conduct regular reviews of the project budget at predefined
ensure that the budget you intervals.
have developed is kept to i.e.
 Compare actual expenses against the planned budget for each
budget controls.
category.
List at least three actions that
 Identify any discrepancies or overages promptly.
you will take to ensure budget
control. 2.Expense Tracking and Reporting:

 Utilize project management and accounting tools for expense


tracking.

 Implement a system for real-time reporting of expenses.

 Generate and analyse financial reports to monitor budget


status.

3.Budget Contingency Planning:

 Allocate a portion of the budget as a contingency fund for


unforeseen expenses.

 Clearly define the criteria for dipping into the contingency


fund.

 Obtain necessary approvals before utilizing the contingency


fund.

4.Vendor and Resource Management:

 Regularly review vendor contracts and agreements.

 Ensure that vendors adhere to agreed-upon pricing.

 Negotiate with vendors for favorable terms and discounts.

5.Resource Allocation Efficiency:

 Monitor the allocation of human and physical resources.

 Optimize resource allocation to prevent overutilization or idle


resources.

 Adjust resource assignments based on project needs and


timelines.

6.Change Control Procedures:

 Implement a change control process for any scope changes.

 Assess the impact of changes on the budget.

 Obtain approvals before incorporating changes that affect

© MILCOM Communications Pty Ltd trading as MILCOM Institute | RTO No. 6859 | CRICOS Provider Code:03491G
Head Office: Unit 12/1866 Princes Highway Clayton VIC 3168 | Phone: 1300 369 320 | Email: International@milcom.edu.au
CRICOS Campus (QLD): Construction Training Centre, Ian Barclay Building (Room 1.9) Beaudesert Road, Salisbury 4107, QLD
CRICOS Campus (VIC): Ground Floor, 355 Spencer Street, West Melbourne 3003, VIC
Project Portfolio Assessor for ICTPMG613|v 1.0 |Last reviewed: June 2021 | Not controlled when printed Page 24 of 28
costs.

7.Budget Communication:

 Maintain open communication with project stakeholders


regarding budget status.

 Regularly update key stakeholders on budgetary concerns or


changes.

 Foster a transparent and collaborative approach to budget


management.

8.Training and Awareness:

 Provide training to project team members on budget


management.

 Ensure team members are aware of budget constraints and


guidelines.

 Encourage a cost-conscious mindset within the project team.

9.Invoice and Payment Verification:

 Implement a robust invoice verification process.

 Verify that invoices align with agreed-upon rates and services.

 Ensure accurate and timely payments to vendors and service


providers.

10.Financial Audits:

 Conduct periodic financial audits to validate budget adherence.

 Engage internal or external auditors to review project finances.

 Use audit findings to improve budget management processes.

11.Continuous Improvement:

 Regularly evaluate the effectiveness of budget control


measures.

 Implement lessons learned to enhance future project


budgeting.

 Foster a culture of continuous improvement within the project


team.

© MILCOM Communications Pty Ltd trading as MILCOM Institute | RTO No. 6859 | CRICOS Provider Code:03491G
Head Office: Unit 12/1866 Princes Highway Clayton VIC 3168 | Phone: 1300 369 320 | Email: International@milcom.edu.au
CRICOS Campus (QLD): Construction Training Centre, Ian Barclay Building (Room 1.9) Beaudesert Road, Salisbury 4107, QLD
CRICOS Campus (VIC): Ground Floor, 355 Spencer Street, West Melbourne 3003, VIC
Project Portfolio Assessor for ICTPMG613|v 1.0 |Last reviewed: June 2021 | Not controlled when printed Page 25 of 28
PROJECT 2: Website Design and Development

Areas of project spend Project 2: Website Design and Development Areas of Project Spend:

List all the resources that are 1.Human Resources:


required for the project and
 Senior IT Project Manager Me
that will incur costs.
 Project Assistant Ben Nguyen
Remember to include physical
resources, as well as human  Software Specialist Dani Chen
resources. 2.Software and Tools:

 Design Software Licenses

 Content Management System (CMS) License

 SEO Tools and Analytics Services

3.Content Creation:

 Copywriting Services

 Visual Content Creation (Images, Videos)

4.Website Hosting:

 Purchase and Setup Hosting Services

5.Training and User Support:

 User Training for Client's Staff (if required)

 Post-Launch User Support

6.Testing Tools:

 Testing Software and Tools

7.Miscellaneous Expenses:

 Unforeseen Expenses and Contingencies

 Travel Expenses (if required)

Project costs estimation 1.Human Resources:

For each of the items you have  Senior IT Project Manager: $15,000
listed above, include the dollar
 Project Assistant: $8,000
amount.
 Software Specialist: $10,000
Further, outline when the
budget for the project will be 2.Software and Tools:
received so as to be clear on  Design Software Licenses: $3,000

© MILCOM Communications Pty Ltd trading as MILCOM Institute | RTO No. 6859 | CRICOS Provider Code:03491G
Head Office: Unit 12/1866 Princes Highway Clayton VIC 3168 | Phone: 1300 369 320 | Email: International@milcom.edu.au
CRICOS Campus (QLD): Construction Training Centre, Ian Barclay Building (Room 1.9) Beaudesert Road, Salisbury 4107, QLD
CRICOS Campus (VIC): Ground Floor, 355 Spencer Street, West Melbourne 3003, VIC
Project Portfolio Assessor for ICTPMG613|v 1.0 |Last reviewed: June 2021 | Not controlled when printed Page 26 of 28
cash flow.  CMS License: $1,500

 SEO Tools and Analytics Services: $2,000

3.Content Creation:

 Copywriting Services: $5,000

 Visual Content Creation: $7,000

4.Website Hosting:

 Hosting Services: $2,500

5.Training and User Support:

 User Training: $3,000

 Post-Launch User Support: $2,000

6.Testing Tools:

 Testing Software and Tools: $1,500

7.Miscellaneous Expenses:

 Unforeseen Expenses: $4,000

 Travel Expenses: $1,500

Total Project Budget: $70,500

Budget control 1.Regular Budget Reviews:

Document here how you will  Conduct bi-weekly budget reviews to monitor expenses.
ensure that the budget you
 Compare actual costs against the planned budget.
have developed is kept to i.e.
budget controls.  Address any budget overages promptly.

List at least three actions that 2.Expense Tracking and Reporting:


you will take to ensure budget  Utilize project management and accounting tools for expense
control. tracking.

 Implement real-time reporting of expenses.

 Generate financial reports for analysis.

3.Vendor and Resource Management:

 Regularly review vendor contracts and agreements.

 Ensure adherence to agreed-upon pricing.

 Negotiate with vendors for favourable terms.

© MILCOM Communications Pty Ltd trading as MILCOM Institute | RTO No. 6859 | CRICOS Provider Code:03491G
Head Office: Unit 12/1866 Princes Highway Clayton VIC 3168 | Phone: 1300 369 320 | Email: International@milcom.edu.au
CRICOS Campus (QLD): Construction Training Centre, Ian Barclay Building (Room 1.9) Beaudesert Road, Salisbury 4107, QLD
CRICOS Campus (VIC): Ground Floor, 355 Spencer Street, West Melbourne 3003, VIC
Project Portfolio Assessor for ICTPMG613|v 1.0 |Last reviewed: June 2021 | Not controlled when printed Page 27 of 28
4.Change Control Procedures:

 Implement a change control process for scope changes.

 Assess the impact of changes on the budget.

 Obtain approvals before incorporating changes.

5.Financial Audits:

 Conduct periodic financial audits to validate budget adherence.

 Engage internal or external auditors for reviews.

 Use audit findings to improve budget management processes.

© MILCOM Communications Pty Ltd trading as MILCOM Institute | RTO No. 6859 | CRICOS Provider Code:03491G
Head Office: Unit 12/1866 Princes Highway Clayton VIC 3168 | Phone: 1300 369 320 | Email: International@milcom.edu.au
CRICOS Campus (QLD): Construction Training Centre, Ian Barclay Building (Room 1.9) Beaudesert Road, Salisbury 4107, QLD
CRICOS Campus (VIC): Ground Floor, 355 Spencer Street, West Melbourne 3003, VIC
Project Portfolio Assessor for ICTPMG613|v 1.0 |Last reviewed: June 2021 | Not controlled when printed Page 28 of 28

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