S/N Process Objective

To ensure that the feedback gathered from this

Employee Satisfaction exercise will informed management on welfare
1 Survey Feedbacks support areas .

Work Tools & Office To ensure a work surface that offers plenty of
2 Ergonomics lightening, space for your knees, thighs, and feet.

To ensure that all staff are covered under the

3 Health Insurance company's provided health insurance (HMO)

To ensure that employees are given the necessary

supports on issues that could impact their lives
4 Employee Support Services and produictivity

To review the current flexible work arrangement

5 Flexible Work Arrangement to ensure purpose is not defeted

6 Health & Safety To ensure a safe work environment for all staff

Wellness programes such as Gym Membership,

mental health awareness, regular team bonding
Employee Wellness activities, education on healthy home work
7 Programes stations will boost productivity

Prepared by: Ubong Victor Sambo - Human Resources Manager

Sign & Date

Approved By:
Sign & Date
Action Points Target / Measure of Success/Outcomes or
expectations

Conduct at least a biannual employee satisfaction

survey. 50% increased Employee Engagement

Education On Healthy Home Workstations And

Behaviors 50% increased compliance on safe workstation

Feedback from employee satisfaction surveys on

HMO should be priortized and treated All HMO related issues are closed within 2 hours
accordingly. of escalation to HR

Financial supports(Salary Advance & Loans) ,

Career enhancement (subsidized Training costs),
must be applied for by eligible employees and
must be approved by management Fully recovered facility

Meet with managers and discuss pros and cons

the flexible work has on team's productivity and
treat compliants accordingly 50% Improved productivity

Conduct regular workplace safety assessment and

awareness and ensure PPEs are in place 100% compliance

Align with HMO partners on wellness programes

such as gym coverage and mental health. Ensure 50% reduced stress,burnout, fatique and mental
regular team bonding to connect all staff health issues
Resources Required Timeline/Frequency Responsible
Persons

Biannually (1st and last

Employee satisfaction survey templates quarter) HR and All staff

Collated Staff work station photographs Quarterly HR

HMO Partners, registered employees As the need arises HR

Staff, HR, Finance &

Approved Salary/Loan advance forms As the need arises LMs

Flexible work arrangement policy Quarterly HR

Laptop, projector and personnel Quarterly HSEQ & HR

HMO Partners, staff participation Quarterly HR & HMO partners