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PSEi Toolkit - Module 2 - Results-Based Financing
PSEi Toolkit - Module 2 - Results-Based Financing
Results-based
financing module
Acknowledgements
This Toolkit was funded by World Vision International’s Global Resource Development Innovation Fund through the Private
Sector Engagement Initiative. It would not have been possible without the contributions and expertise of a number of
our World Vision colleagues. We would like to thank the following people (in alphabetical order): Marine Adamyan, Tim
Andrews, Gustavo Cavero, Ian DeVilliers, Keith Dokho, Rajkumar Dulal, Deb Ingersoll, John (JJ) Ivaska, Therese Johnson,
Rachel Kettle, Anjalie Page, Emma Pankhurst, Alyssa Pizarro, Isaac Rich, Robyn Robertson, Lindsey Ruffolo, Judy Samuels,
Jasim Sheikh, Tim Tempany, Rachel Vethanayagam and Mike Wisehart.
We would also like to thank the following World Vision National Offices that have been a part of the Public Sector
Engagement Initiative over the past two years, working to set up innovative projects involving the private sector and
sharing their lessons learned with us: Bangladesh, Myanmar, Nepal, Pacific Timor-Leste, Rwanda and Sri Lanka.
Table of contents
Glossary 04 5.4 Exploring a potential social impact bond/
development impact bond 022
Quick guide to results-based financing 05 5.5 Creating a social impact bond/development
impact bond 023
1.0 What to expect from this module 07
Step 1: Explore prospective outcome
payers 023
2.0 Introduction to the Private Sector
Engagement Initiative Toolkit 08 Step 2: Build a consortium of
relevant partners 023
2.1 World Vision Australia’s Private Sector
Engagement Initiative 08 Step 3: Design the social impact bond/
development impact bond and outline
2.2 What is this toolkit for? 08 a high-level agreement 024
2.3 What is private sector engagement Step 4: Conduct legal due diligence 027
and why is it important? 09
Step 5: Sign social impact bond/development
2.4 What can I expect from this toolkit? 09 impact bond agreement and sensitise
stakeholders 028
3.0 Overview of results-based financing module 010
Step 6: Implement and monitor a social
4.0 Performance-based contracts 011 impact bond/development impact bond 028
4.1 What is a performance-based contract? 011 5.6 Risks of social impact bonds/development
4.2 How a performance-based contract works 011 impact bonds 029
4.3 When (and when not) to use a 5.7 Lessons from past social impact bond/
performance-based contract 012 development impact bond practitioners 031
4.4 Developing a performance-based contract 014 Case study: Myanmar Clean Cookstove DIB 032
4.5 Risks of a performance-based contract 015 5.8 Conclusion 033
4.6 Lessons from past performance-based
Appendix A: Results-based financing instruments 034
contracts 017
4.7 Conclusion 017 Appendix B: KITAB case study 036
Case study: Quality Education India Social impact bond/development impact bond
development impact bond 020 sector resources, portal and communities 043
Glossary
Development impact bond (DIB): an agreement where private investors provide upfront funding for a program that
achieves specific social outcomes and are remunerated by an outcome payer, such as a foundation or a development agency
at a commercial rate of return if evidence shows that the intended outcomes were achieved. DIBs are a type of RBF.
Independent validator: an independent organisation that verifies the achievement of specific targets or outcomes.
Intermediary: an organisation that oversees and coordinates the implementation of a social impact bond or development
impact bond.
Outcome payer: an organisation that issues a payment upon successful achievement of the project targets.
Performance-based contract (PBC): project agreements that tie at least a portion of the implementer’s payment to the
achievement of specific targets. PBCs are a type of RBF.
Results-based financing (RBF): an approach where funders pay implementers upon the successful achievement of an
agreed target or outcome. There are many types of RBF.
Social impact bond (SIB): an agreement where private investors provide upfront funding for a program that achieves
specific social outcomes and are remunerated by a government at a commercial rate of return if evidence shows that the
intended outcomes were achieved. SIBs are a type of RBF.
Social service provider: an organisation that implements the intervention in a SIB or DIB.
Legend
Monira and her children Jisma and Kaiser are Rohingya refugees in Bangladesh. Photo: Himaloy Joseph Mree/World Vision
1 To access the findings and recommendations, log in to WVCentral, go to the Partnering Community of Practice, then search in the documents library for “2018 01 11 – Mapping World Vision’s Private
Sector Engagement – Findings and Recommendations”.
2 The United Nations defines partnerships as “voluntary and collaborative relationships between various parties, both State and non-State, in which all participants agree to work together to achieve a
common purpose or undertake a specific task and to share risks and responsibilities, resources and benefits”. https://sustainabledevelopment.un.org/content/documents/2545MSP_Guidelines.pdf
3 The private sector refers to “for profit” organisations focused on but not limited to businesses (commercial enterprises), ranging from small informal businesses to large multinational corporations. The
composition of the private sector differs between developed and developing countries, with almost half of the private sector activities in developing countries taking place in the informal sector.
In Nepal, the Knowledge Improvement Through Access to Books (KITAB) project uses an RBF approach. See Appendix B. Photo: World Vision
ideas to overcome potential issues, including the bring will depend on their involvement, which will
participation of a Support Office that may have vary from one program/project to another.
more flexible legal options than their National
Office counterpart. Private partnerships in World Vision’s programs
also align with Sustainable Development Goal
17, “Partnerships for the Goals”, which aims to
2.3 What is private sector engagement “strengthen the means of implementation and
and why is it important? revitalize the global partnership for sustainable
development”. 4
There are a number of ways in which organisations
like World Vision can engage with the private sector.
Most commonly when people think of involving the 2.4 What can I expect from this toolkit?
private sector in World Vision’s work, the following This toolkit does not contain everything there is to
things come to mind: charitable donations/corporate know about engaging and partnering with the private
philanthropy, pro-bono services, cause marketing sector, but instead focuses on the following three
or corporate social responsibility. Beyond these areas that are relevant to World Vision:
approaches, there are private sector partnerships
that integrate the operations of international NGOs Module 1 – Creating shared value partnerships
and private sector partners more tightly, such as
through shared value and RBF – the focus of two Module 2 – Results-based financing
modules in this toolkit. Module 3 – Soft skills and tools for private
These deeper partnerships with the private sector engagement
sector can contribute significant value in skills, Each module in this toolkit contains an explanation
expertise, resources, assets and technology in the of the above three key areas to increase staff
implementation of World Vision programs. Their and organisational knowledge in private sector
involvement can also enable World Vision to build engagement. A number of case studies have been
innovative mechanisms for funding and delivering used to provide practical examples for applied
our development projects, bring in new and more learning by both readers of this toolkit and instructors
sustainable revenue channels, and strengthen our using this toolkit for training purposes. In addition to
reputation (technical brand) with institutional donors. this, some templates are provided, as are references
In addition to this, partnerships with the private to pre-existing World Vision tools that can be used
sector can be used to promote economic growth, to aid National Offices and Support Offices in
empowering people through livelihoods that help pursuing and forming successful partnerships with the
them lift themselves out of poverty and enhance private sector.
child wellbeing. The value that private sector partners
4 https://sustainabledevelopment.un.org/sdg17
Even if readers of this guide do not implement complex RBF projects, simply building World Vision’s capacity to deliver on
pay-for-performance initiatives will be valuable as more donors are moving in this direction. It should be noted that World
Vision previously partnered with Instiglio, an international development advisory firm, to develop a comprehensive guide on
RBF in 2017 and users can find this document here5 (it is also listed among the recommended resources in Appendix C).
This module, however, is different in that it is meant to be a pragmatic overview for World Vision’s National Offices and
Support Offices.
In Bangladesh, Hena and her baby attend a World Vision-supported health clinic. Photo: Jon Warren/World Vision
5 https://payforsuccess.org/sites/default/files/resource-files/RBF_PractitionersGuidebook_Instiglio_18Oct2017.pdf
6 InterAction. Innovative finance for development: A guide for international NGOs. November 2018.
results as necessary. While it is also possible for While the funding associated with large PBCs can
the organisation to serve as independent validator be attractive, World Vision offices should only
for other PBCs, World Vision has usually declined pursue contracts for which they have adequate
these opportunities. Our monitoring and evaluation upfront capital. Often, the Support Office signing
professionals often have little time to conduct a PBC with the donor will be responsible for the
external evaluations and World Vision’s primary role upfront funds, but this can vary with each project.
in the sector is to be an implementation organisation Existing processes and safeguards used for match
rather than an evaluation service. funding can similarly be applied in this context,
recognising that the associated funding and risks
It is interesting to note that there are no are higher.
requirements for how payments should be used
by implementers after they are awarded. Some • Implementers have strong capability to reach
funders state that they use PBCs because targets and exceed project targets: Implementers
and indicators are established, but the payments should be extremely confident that they can
are actually made according to the implementer’s exceed the targets set in the PBC even if
budgeted costs instead of their results. Such designs, unforeseen issues arise with the project. Ideally,
while potentially useful for managing performance, implementers should be well-experienced in the
are not considered PBCs. proposed intervention or at least have piloted
the program. They should also be realistic about
For a case example of performance-based incentives potential risks and take sensible steps to mitigate
being used by World Vision, see Appendix B of this these hazards. Because project payments are
guide. This example is not technically a PBC since dependent on reaching project targets, it is vital
the funder’s payments were not tied to specific that World Vision offices ensure they can execute
outcomes, but performance-based incentives were and set performance targets conservatively.
used within the project for our value chain partners.
• Implementers can benefit from flexibility in
project activities: Well-designed PBCs provide
4.3 When (and when not) to use a implementers with the right mix of incentives and
performance-based contract flexibility to deliver socially meaningful results. By
Because of a PBC’s different approach, both outcome tying donor funding to results instead of activities
payers and implementers should consider using this and inputs, PBCs can provide implementers
mechanism in the following situations. with greater flexibility to adjust their projects
and improve the impact generated, empowering
• Target outputs/outcomes are clear and them to innovate and learn. Depending on the
measurable: To avoid disputes between the terms of a PBC, World Vision offices may be free
implementer and outcome payer about whether to invest in necessary overheads, adapt projects
a target was achieved, practitioners should only to changing contexts and experiment with new
apply PBCs to interventions that have a clear strategies without lengthy funder consultations
measure of success. At times, this measure is so or approvals.
apparent that an independent validator may not
be required to determine the results, but this • Transferring risk to implementers creates
will depend on the situation at hand. To minimise added benefits: At times, donors may be
risk and reduce costs, it is often advisable for reluctant to fund new or innovative approaches
National Offices and Support Offices new to because of a fear of failure or uncertainty. By using
PBCs to start with contracts that do not require a PBC, funders may be more willing to support
an independent validator. an innovative proposal because they only issue a
payment if the approach proves to be successful.
• Implementers have funds to undertake the Alternatively, donors may also choose to use a
project: Since implementers need to undertake PBC because they have had poor experiences
program activities before any payment is received with ineffective projects that failed to achieve
from the outcome payer, they must have sufficient the promised social impact. In both cases, these
funds to cover their expenses. It is best to funders are attracted to projects that they may
ensure implementers have an amount available not have otherwise supported.
for contingency plans as well, in case the project
is poorly run and costs exceed expectations. From a World Vision perspective, National Offices
will need to closely coordinate with Support Offices
and openly discuss their ability or inability to execute Rate card for at-risk youth employment
on a PBC. Given that Support Offices manage
relationships with institutional donors and often lead Maximum
Outcome
outcome
the proposal writing or contract negotiation, there Per at-risk youth ages 14-24
price
is a risk that they will commit a National Office to
unrealistic performance targets. Conversely, Support Improved behaviour at school $500
Offices could also be too conservative in setting
performance targets, missing an opportunity to Completed Level 1 Certification $800
negotiate from a position of strength, showcase our Completed Level 2 Certification $1,300
capability and/or claim a greater share of funding.
Entry into First Employment $2,000
World Vision’s project models (e.g. Savings for (Individual at moderate-risk of reoffending)
Transformation, Citizen Voice and Action) offer
Entry into First Employment $3,000
a good foundation for PBCs. National Offices
(Individual at high-risk of reoffending)
can strengthen their capability in implementing
these models through their Area Programs or Employment Retention (12 months) $3,500
grant projects, and the monitoring and evaluation
Source: Living Cities https://www.livingcities.org/blog/1213-
conducted for these efforts familiarises our staff with innovations-in-pay-for-success-outcomes-rate-cards
the associated outputs and outcomes as well. By
strengthening their ability to oversee and implement Such rate cards allow implementers such as World
project models that align with donor interests, Vision to quickly determine whether there is an
National Offices can position themselves for PBCs opportunity to gain a surplus and whether they wish
that use these interventions. to pursue the PBC. When their program costs are
higher than the published rates, implementers will
PBCs may also be useful for implementers from not submit a proposal for the opportunity. When
a financial perspective. Where outcome payers program costs are lower than the rates, and where
simply state the amounts that they are willing to the rules permit it, implementers will have a chance
pay for specific social outcomes, it is possible that to gain surpluses and apply for the contract.
implementers can earn a surplus from PBCs because
their costs are lower than the payment received. This In addition, PBCs may allow implementing
will differ from project to project and some donors organisations to “recycle” their funds. Because
may prohibit the ability to earn a surplus from their implementers are paid at the end of a successful
funds. But a growing number of outcome payers project, these organisations will have resources
are using “rate cards”, where they simply list the available to finance their next project. With a single
amounts that they are willing to pay for certain social sum of money, an implementer could fund numerous
outcomes. An example of a rate card is included PBCs if they continually meet their targets. This is
above-right: illustrated in the diagram below.
Performance-based
Performance-based contract
contract approach
approach
Initial Performance-based Performance-based
Initial Performance-based Performance-based
donation payment payment
donation payment payment
Project
Project Project
Project
Conventional
Conventional donor
donor approach
approach
Initial Additional Additional
Initial Additional Additional
donation donation donation
donation donation donation
Project
Project Project
Project Project
Project
As illustrated above, a single donation can be used to Performance-based contracts within the
fund multiple PBCs if the implementer consistently project design
achieves its targets. In the conventional donor
It is also possible for implementers to embed a
approach, donations must be secured for each
performance-based approach within their project
discrete project. This may be particularly useful for
designs. For example, an implementer may negotiate
World Vision offices who seek funding from various
a performance-based payment with field partners
income streams. For example, philanthropists may
or sub-contractors, holding them to account for
be attracted to the ability to have their donation
the deliverables and outcomes required. Similarly,
“recycled” through several projects to maximise the
performance-based incentives can be used with
impact generated. However, as mentioned above,
actors within a project’s ecosystem. For example, to
implementers must be confident in their ability to
encourage agricultural input sellers to serve more
continually achieve the targets.
remote communities, implementers may offer a
performance-based payment for each sales agent
4.4 Developing a performance-based that is hired in distant areas.
contract This approach starts to stretch the definition of a
It is difficult to provide a definitive process for PBC and others may argue that it is instead another
establishing a PBC since they are used by a number type of RBF. Regardless of the specific terminology
of stakeholders and in different situations. However, used, this is a strategy that World Vision offices can
PBCs often appear in three scenarios: call for consider where appropriate.
proposals, co-created agreement, and PBCs within
a project design. While PBCs can be proposed by various stakeholders
in multiple situations, both outcome payers and
implementers will need to take care in developing
Call for proposals
the project design and the subsequent contract
Some donors use PBCs as part of their usual grant agreement. Due to the financial stakes attached to
process and stipulate this as part of the funding terms. key details, contract agreements can sometimes take
Often, implementers are selected through a call for significant time and cost to finalise. At a high level,
proposals like regular grants, and organisations can outcome payers and implementers need to:
choose whether they would like to apply, knowing
that this approach will be used. This is the most • define the target population;
common scenario encountered at World Vision • establish results indicators;
and the use of PBCs appears to be growing among
• agree on measurement and evaluation methods;
institutional donors.
and
Co-created agreement • ensure data systems are in place (including
adaptive management systems if applicable).
PBCs can also be part of a unique agreement
proposed by either the implementer or outcome Practitioners may also wish to consider the following
payer. In these scenarios, the performance-based features when designing a PBC.
payment is often used to solve a specific problem,
such as overcoming donor reluctance or ensuring • Combination of performance-based and
accountability among implementers. Both the conventional funding: Projects can use both
outcome payer and implementer will require some performance-based payments and conventional
flexibility and autonomy to be able to propose and funding approaches in their designs. For example,
establish a PBC. an implementer may receive $500,000 at the
beginning of the project to fund their expenses
For World Vision, this scenario is often seen when and an additional $250,000 once the specified
offices actively propose a project or negotiate targets are achieved.
contract terms. We may approach a foundation or
institutional donor with an unsolicited, innovative • Payments based on degree of success:
proposal, for example, and in co-creating the Though outcome payments can be based on a
partnership, performance-based mechanisms are specific outcome for a pre-determined number
included. Similarly, in negotiating contract terms for of beneficiaries, some projects adjust their
institutional grants, the use of performance-based payments according to the amount of social
payments may be included. impact generated. For example, instead of
issuing a payment of $5,000 only when 1,000
beneficiaries are served, a PBC may offer $5 In addition, it is important to have each partner’s
for each successful beneficiary. This incentivises legal advisors review the documentation to ensure
implementers to exceed the minimum target. all relevant risks are identified and mitigated. Poorly
developed agreements can lead to confusion and
• Maximum or minimum threshold: If outcome disputes among stakeholders, especially when a
payments are based on the amount of social project has been underperforming and tensions
impact generated (as described above), funders run high.
may choose to impose a minimum threshold
to ensure that an acceptable amount of impact
is produced. For example, the outcome payer Sample PBC Agreement
agrees to pay $5 per successful beneficiary Management Sciences for Health, a US-based
starting with the 1,000th beneficiary. If the NGO, has made part of its PBC7 publicly
implementer fails to serve 1,000 beneficiaries, available and it can serve as a useful reference
they will receive nothing. At the 1,000th individual, for World Vision and other organisations. Note
they will receive $5,000 ($5 x 1,000 beneficiaries) that the contract is between Management
and an additional $5 for each extra beneficiary Sciences for Health and its sub-contractors.
they serve. Maximum thresholds can also be
imposed by outcome payers, often when their
available funding is exhausted.
Failure to achieve • Ecological/climatic, political, economic, • Implementers can advocate for specific clauses
targets due to criminal, operational and other within the contract agreement that provide
factors outside of unforeseen factors prevent the them with protection in the case of major issues
implementer’s control implementer from achieving the project outside of their control.
targets, even when they were executed • Base outcome payments on project outputs (e.g.
extremely well. number of farmers trained) instead of outcomes
(e.g. increase in crop yields) since implementers
will have more control of these indicators.
• Integrate contingency strategies into
implementation plans to minimise risks
from external factors (e.g. crop insurance,
disaster risk reduction practices).
Unintended • Pressure to achieve targets may • Practitioners should select target indicators
consequences/perverse encourage implementers to cut corners carefully to minimise unintended consequences.
incentive to meet and undermine the social impact that • It is best to pilot project intervention
project targets was meant to be generated. before agreeing to a PBC to uncover potential
• For example, if the target indicator is issues and perverse incentives.
the number of children who show up • Where unintended consequences may exist, put
at school, staff may be incentivised to safeguards in place to ensure these are minimised.
have sick children attend classes instead
• The project design may consider adding a
of seeking medical attention or urge
measure for unintended consequences to ensure
children from outlying households to
they are kept low.
travel long distances to school without
providing proper transportation or
safeguards.
Reputational risk • Implementers could damage their • Pilot a project intervention before agreeing to
of a failed PBC reputation if they do not achieve their a PBC to identify potential implementation issues.
outcome targets and payments are The project design should replicate the pilot’s
not received. conditions as closely as possible.
• This will reduce the level of trust • Closely monitor the project’s implementation to
afforded to the organisations when identify potential issues and resolve them before
they next attempt a PBC and pursue they become a major problem.
additional funding or partnerships • Practitioners can try to lower expectations
(even if unrelated to the PBC). regarding the PBC, but this may create an
impression that the implementers themselves
have little confidence in their capabilities.
Practitioners should use this tactic cautiously.
Ecosystem actors • Where performance-based incentives • Pilot a project intervention before agreeing to
not motivated for are used to encourage desirable a PBC to confirm that ecosystem actors are
long-term change by behaviours by ecosystem actors, there is motivated by outcome payments. The project
performance-based a risk that 1) these stakeholders are not design should replicate the pilot’s conditions as
incentives motivated by outcome payments, and closely as possible.
2) their behaviour change will not turn • Complement outcome payments with training,
into sustained habits and stakeholders social pressure and other behaviour change
will revert to their old practices after the strategies to maximise the formation of long-
project ends. term habits.
Outcome payment • The payment issued by the outcome • Implementers should be well-experienced
inadequate to cover payer is too low to reimburse the in the proposed intervention or at least have
actual implementation implementer for their project expenses. piloted the approach to ensure it can meet the
costs • While the implementer believed that targets within the required budget.
the payments would be adequate to • The project design should replicate the pilot’s
cover their estimated budget, the actual conditions as closely as possible to minimise any
costs were far higher. variability between budgeted and actual costs.
• Implementers should be conservative in the
budgeting and allow for cost overruns due to
unforeseen issues (e.g. implementation delays,
staff turnover, foreign exchange fluctuations).
8 Brookings Institution. Paying for social outcomes: A review of the global impact bond market in 2017.
https://www.brookings.edu/blog/education-plus-development/2018/01/17/paying-for-social-outcomes-a-review-of-the-global-impact-bond-market-in-2017/
Investors
(e.g. recoverable grants,
community investments, institutional assets)
7 Return 1 Invest
Intermediary
(e.g. Social finance, local foundations, Structure,
Pay for
6 success
local service provider coordinators) 2 coordinate,
manage risk
Measure/
5 evaluate
3 Deliver
Achieve
Independent validators 4 outcomes Population in need
(e.g. evaluation firm, academics, (e.g. homeless, formerly incarcerated,
consultants) at-risk youth, aging seniors)
Source: OECD.org
To provide a more thorough overview of how an 6. Pay for success: If the independent validators
impact bond works, the diagram above illustrates the confirm that the outcomes have been achieved,
steps involved in implementing a SIB/DIB. Each step then the donors or outcome payers make a
is briefly described below. payment to the intermediary.
1. Invest: Private investors provide funds to the 7. Return: After the payment is received, the
intermediary, who coordinates the entire SIB/DIB. intermediary passes these funds to investors,
who earn a financial return or profit on their
2. Structure, coordinate, manage risk: The original investment.
intermediary selects social service providers
who implement the proposed program and World Vision is most likely to play the role of
distribute the funds from private investors. intermediary or social service provider. Intermediaries
oversee and coordinate the SIB/DIB, while social
3. Deliver: Social service providers use these service providers implement the intervention. It is
funds to implement the program with targeted possible that we can play both roles at the same time,
beneficiaries. but some donors prefer these positions separated to
4. Achieve outcomes: If the design and delivery of ensure that social service providers are objectively
the program are successful, the social outcomes selected (or fired if performance is poor) and that
promised to the donors will be achieved. investor interests are effectively represented. This will
need to be discussed with stakeholders on a case-by-
5. Measure/evaluate: Independent validators are case basis.
brought in to measure the outcomes achieved by
the program and provide an objective decision It should be noted that a portion of the funds
on whether a payment should be made. received from the private investors will go to the
intermediary and independent validators for their
services. Therefore, the investors will be funding validate promising programs that have good evidence.
the program costs (and associated overheads), the Once a program has shown itself to be consistently
independent evaluation of the program, and the effective, donors and other organisations can simply
intermediary’s costs for coordinating the program. replicate the program without paying investors,
The payment received from the donor/outcome intermediaries or even independent validators.
payer must be enough to cover all these expenses as These additional costs are included in the SIB/DIB
well as provide an adequate return for the investor. only because we are setting up a low-risk trial of the
innovative program for donors.
This may seem like a lot of requirements, but keep
in mind that SIBs and DIBs are meant to test and
Case study
Additional funding DFID will provide funding for performance management, legal, knowledge and
learning, and outcomes evaluation
Intermediary Dalberg
Service providers Kaivalya Education Foundation (KEF) – a Piramal Initiative, Society for All Round
Development (SARD) and Gyan Shala
Independent validator Gray Matters India
Outcome payers Michael and Susan Dell Foundation, Tata Trusts, Comic Relief, Mittal Foundation
and British Telecom
9 https://qualityeducationindiadib.com/
5.3 When (and when not) to use a • The proposed program is not financially
self-sustainable. If the proposed program is
social impact bond/development not a social enterprise and does not generate
impact bond income, SIBs and DIBs are a potential option
At a high level, a SIB or DIB should be considered for attracting private investors. The payments
when the following conditions are true. received from donors/outcome payers would
provide the financial return needed to gain
• You have strong evidence about the interest from private investors and motivate
effectiveness of a new or innovative program. them to fund programs that they would have
Because payments from the outcome payer are otherwise dismissed. However, if the proposed
only made when the promised social outcome program involves a social enterprise that will be
is achieved, organisations should be extremely financially self-sustainable, it may be easier to raise
confident that their program can meet and funds from traditional investors. In exchange for
exceed the target outcome. It is our experience their funds, these investors would own a certain
that the rigorous evidence required for SIBs/DIBs percentage of the social enterprise and receive
is often not available for World Vision’s program dividends from the business. This approach may
approaches, but we hope this will change with the be faster and less expensive than establishing
various initiatives currently being implemented to a SIB/DIB because there are fewer partners to
further strengthen our impact evaluations. Robust coordinate and more people are familiar with
evidence is the first item needed since it must owning business shares.
be available to even engage outcome payers and
investors in initial discussions on SIBs and DIBs. Of course, if your proposed program is a social
Typically, organisations have relied on positive enterprise, it is possible to seek funding from
results from randomised control trials to develop both traditional investors and SIBs/DIBs, but
a SIB/DIB. At the very least, your evidence should this will create a high level of complexity. Some
be statistically significant and applicable to the organisations may consider this option if the social
program and geography being proposed. Strong enterprise is only partially sustainable and the SIB/
impact evaluations from other organisations DIB income is needed to subsidise operations.
can also be used for this purpose, but we must
be sure of its relevance and applicability to Beyond these conditions, practical concerns about
the communities being targeted. World Vision the feasibility of creating a SIB/DIB should be
and our partner organisations also need to be considered as well:
confident that we can successfully implement the • Will you satisfy government/donor criteria?
program to produce the promised results.
• Will you be able to deliver the outcomes
• The innovative program is having difficulty required?
attracting funding and adoption. Developing • Will you be able to attract investors?
a SIB/DIB requires time and money, and if the
proposed program can find funding through
established grants, philanthropy or child External Resource for Deciding SIB/DIB
sponsorship, then these options should be Suitability
explored as they will likely be more efficient.
However, there are times when proven solutions Social Ventures Australia has developed a brief
with strong evidence still struggle to gain funding guide addressing these pragmatic issues called
and widespread adoption. SIBs and DIBs are “Is Your Program Suitable for a Social
appropriate for these scenarios since they provide Impact Bond?”10. While it is written from the
donors with a low-risk method for testing the perspective of SIBs instead of DIBs, the insights
proposed program. Because donors only pay for are still applicable.
the activity after social outcomes are successfully
achieved, they may be more willing to commit
their funds to the initiative. For World Vision,
it presents an opportunity to demonstrate and
prove the effectiveness of emerging approaches
that have not gained greater acceptance.
10 https://www.socialventures.com.au/sva-quarterly/is-your-program-suitable-for-a-social-impact-bond/
5.4 Exploring a potential social impact Assess the financial feasibility of a social
bond/development impact bond impact bond/development impact bond
As mentioned previously, SIBs/DIBs have a unique set
For offices that believe they have a program that
of financial requirements. The payment made by the
would be suitable for a SIB/DIB, it is wise to test
government or donor must be enough to cover:
these assumptions before committing a large
amount of resources. We suggest carrying out the 1. the cost of the program;
following initiatives. This forms the first step in the 2. the cost of the independent evaluation;
development process. Not all tasks will be relevant
in each situation. We encourage you to select the 3. fees from the intermediary to administer and
ones that suit your needs instead of undertaking all coordinate the SIB/DIB; and
the tasks below. 4. financial return that is agreeable to investors.
5.5 Creating a social impact bond/ payers are not seeking internal savings and have done
little analysis.
development impact bond
In every project development process, especially Included below is the rate card for the UK Innovation
where several partners are involved, many factors Fund from 2016. Please note that the social outcomes
change according to the situation and events rarely referenced below are for domestic British programs,
happen in a linear fashion. This is particularly true of not international development.
SIBs and DIBs because of their complexities.
Rate card for the UK Innovation Fund
Nevertheless, the following steps offer a general
guideline for establishing a SIB/DIB. Please note Outcome Rate
that this section assumes that all applicable tasks Improved attitude towards £700 GBP
in the “Exploring a potential social impact bond/ school
development impact bond” section have already
been completed. For those who have validated their Improved behaviour £1,300 GBP
evidence, resolved implementation issues, assessed Improved attendance £1,400 GBP
the financial feasibility and confirmed the support
of their organisation’s leadership, the steps below Entry Level Qualification £900 GBP
are recommended. NVQ level 1 or equivalent £1,100 GBP
11 https://socialfinance.org/ 14 http://limestone-analytics.com/
12 https://www.instiglio.org/en/ 15 https://www.devex.com/organizations/ernst-young-22233
13 https://www.dalberg.com// 16 http://thepalladiumgroup.com/
Identifying investors in similar SIBs/DIBs may also These details can be developed through design
uncover promising leads, and forums such as workshops but will likely take a series of collaborative
social finance conferences and online platforms meetings and messages as well. The activities
and communities for the RBF sector can also help. described in the “Exploring a potential social impact
Given the size of most SIBs/DIBs, investors are most bond/development impact bond” section may need
often institutions and foundations rather than high to be revisited as well since new consortium partners
net worth individuals. Finding impact investing or would not have had a chance to evaluate these
social finance organisations with an interest in your issues in depth. They may need time to confirm their
geography or issue area is a good place to start. leadership’s support, calculate their own operating
costs and ensure they can implement their roles
Where possible, engage new investors to avoid effectively. Given this, the SIB/DIB development
cannibalising existing donor funds. If existing high net process may go back and forth between internal
worth donors are involved, consider asking them to assessments within individual organisations and
invest in the SIB/DIB through their investment capital design decisions among the larger group.
instead of their philanthropic capital if there is a risk
the donor will withdraw their support of another In their report, “Choosing social impact bonds: A
World Vision project. practitioner’s guide”, BridgeVentures outlines 15
specific design features that should be considered
Beyond the effectiveness of their work, partners when developing a SIB/DIB. These are reproduced in
will need a governance framework to organise a table on the next page to provide a general guide
their collaboration. Issues such as decision-making for your consortium’s design decisions.
processes, sharing of costs, dispute resolution
and external/internal communication should be
addressed, ideally through a memorandum of
understanding that covers the SIB/DIB development
period and perhaps later stages as well. If an outcome
payer or similar organisation has been engaged, it
is possible that this organisation will leverage its
networks and influence to secure the most promising
consortium members.
Step 3
Design the social impact bond/
development impact bond and outline
a high-level agreement
After securing your consortium members, all the
partners should come together and develop the
details of the SIB/DIB proposal. For example, items
to be decided include:
While the features in this table are presented in a design process. The participation of outcome payers
linear fashion, practitioners may find themselves is recommended where possible as they can provide
moving back and forth between adjacent items cost data to help assess an impact bond’s financial
as needed. It is also interesting to note that feasibility. Moreover, outcome payers can offer
BridgeVentures assumes that the outcome payer guidance on the type and strength of evidence they
(described as government entities or philanthropists seek to release payments and individuals can help
in the “Who?” column) is an active collaborator in the advocate for the proposal within their organisation.
BridgeVentures has identified the following 15 design features that can be integrated into a SIB/DIB’s design. While these features may seem
like best practices that should always be adopted, the approach used to achieve them will differ for each SIB/DIB. This is a useful guide as
WV offices outline the details of their design. For more information17
Intended
Design features required Activities needed Who?
benefits
Focus 1. Ensure payment metrics Evidence gathering The originator of the SIB is often well-placed
resources on directly relate to intended (and outcomes to identify the relevant metrics for the intended
outcomes outcome (and include a evaluation) outcomes, as they are likely to have a longstanding
longer-term outcome focus on the issue. Foundations and academics
evaluation if necessary). could be another source of understanding the
outcomes that could be achieved and relevant
metrics, as they often have deep knowledge of social
issues and the various interventions tackling them.
2. Clearly define target Evidence gathering, Government or donors establish the price they can
beneficiaries. establishing pay, which may require financial support from other
counterfactual and government entities or philanthropists. It is likely to
3. Identify the full cost to society putting a price on require scrutiny of historic costs and future budgets,
of the issue being addressed, outcomes. involving treasury/finance departments.
thereby establishing a value for
Evidence may already be available, held by the
the social outcomes sought. service provider, government or donor or be in the
public domain – evidence that can then be mined
4. Establish a way of accounting to establish the counterfactual.
for what would have
happened anyway.
5. Ensure all parties will agree Independent The role needs to be undertaken by an
on whether outcomes have valuation or audit. independent party (audit firms or academics) to
or have not been delivered, ensure objectivity.
against which payment will
be made.
Invest in 6. Support outcomes payments Top-up funds, Government or donors may need to link up with
intervention across government whether issue- other government departments or philanthropists
and departments. specific or social to top up payments.
preventative impact bond-specific.
services
17 https://www.bridgesfundmanagement.com/wp-content/uploads/2017/08/Bridges-Choosing-Social-Impact-Bonds-A-Practitioner%E2%80%99s-Guide.pdf
Stimulate 7. Build data collection and IT systems and Such systems can be developed by service
innovation/ reporting systems that enable performance providers, if not already in place, or developed
Have scope accurate and timely reporting dashboard building. by external consultants to be used by service
to be on progress. providers.
innovative
8. Ensure governance structure Board and Investors typically form part of the governance
is empowered to respond management structure, given that their returns are linked
decisively and creatively. oversight enabling to successful delivery outcomes. Where there
parties to track are multiple investors, this responsibility will be
progress and inform delegated to a lead or fund representing investors.
delivery.
9. Drive appropriate referrals Stakeholder The responsibility for ensuring appropriate referrals
by enaging and incentivising engagment. falls most often to the service provider. However,
“gatekeepers”. government entities often act as gatekeepers for
referrals, and need encouraging or incentivising.
Given that the government enitities are often also
commissioners, this is more often within their
control than within service providers’ control.
Grow 10. Tap new sources of capital Corporate finance Corporate finance – i.e. financial modelling of
services to avoid “cannibalising” and capital raising. the SIB structure – and capital raising could be
existing funding. undertaken by the government or donor or serivce
provider. In most instances, it has been supported
11. Fully cost the required by intermediaries who have access to a network of
intervention and investment. investors and understand their financial return and
outcome expectations. This has included impact
12. Match investors’ financial investing funds, investment banks and non-profits
risk-adjusted return specialing in impact advisory and consulting.
expectations to outcome
expectations.
Link financial 13. Explore top-up payments Top-up funds, Additional government entities and/philanthropists
returns that create a financial whether issue- may provide top-up payments to supplement the
to social upside opportunity linked specific or social set price per outcome where the main government
outcomes to impact upside. impact bond- or donor paying for outcomes has a hard cap.
specific.
14. Consider tiered capital Tiered capital Downside protection has been provided by higher-
structures, where investors structures and risk bearing investors, which can include service
with deep understanding guarantees. providers investing themselves, as well
of the target group and as government or donors.
outcomes sought to provide
downside protection
to attract less familiar
investors.
Catalyse 15. Ensure investors can engage Hands-on approach If investors do not have the capacity or capability
entrepre- and influence. to tackling progress to engage directly, oversight may be delegated to
neurial and informing advisers and/or via specialist funds.
solutions delivery.
Source: BridgeVentures
18 https://d155kunxf1aozz.cloudfront.net/wp-content/uploads/2016/01/DenverSIBContract.pdf
monitoring and fast action to resolve potential issues outcome targets often motivate service providers
is particularly crucial in these scenarios. and other consortium partners to exceed the
minimum requirements. Those who have delivered
If needed, some SIB/DIB designs allow intermediaries successful impact bonds regularly say that the clear
to “fire” service providers for poor performance goal and focus of the SIB/DIB mechanism pushes
and replace them with stronger partners. This also organisations to implement with greater effectiveness
provides an added incentive for service providers than they would have otherwise achieved. World
to achieve the pre-determined outcomes. In such Vision offices are highly encouraged to leverage this
cases, consortium partners will need a list of qualified trend and use the impact bond’s outcome targets to
substitute service providers and, again, should closely align and drive performance among staff members.
monitor project progress to support underperforming Many successful practitioners frame the targets as a
service providers or even replace them. minimum threshold that should be well exceeded,
Even without the threat of dismissal, the financial creating significant social impact for our beneficiaries
and reputational stakes attached to a SIB/DIB’s in the process.
Failure to secure • A large amount of time and resources are • Organisational leaders should be aware of the
partners or needed to develop a SIB/DIB project (1.5-2 potential costs of developing a SIB/DIB and be
agreement for years and hundreds of thousands if not a prepared for the time and resources required.
SIB/DIB million dollars), but organisations can still fail
• Where possible, it is advisable to split the
to secure the partners or agreement needed.
development costs among consortium
• Often, the staff costs devoted to creating members to minimise financial risk.
the SIB/DIB aren’t counted towards the
• Organisations could also set a limit to the time
business development expenses, expanding
and resources they will dedicate to developing
the total further.
a SIB/DIB, giving their staff a clear deadline for
securing an agreement.
Unintended • Risk of cutting corners to achieve outcome • Choosing a small number of outcome
consequences/ targets. indicators is advisable, but practitioners should
perverse incentive select these indicators carefully to minimise
• To keep the project simple, it is often advised
to meet outcome unintended consequences.
that SIB/DIB designs include a small number
targets
of outcome indicators, but a myopic focus on • It is best to pilot program intervention before
these targets can create perverse incentives. developing a SIB/DIB project to uncover
potential issues and perverse incentives.
• For example, if the target indicator is the
number of women who participate in a • Where unintended consequences may exist,
savings group, staff may be incentivised to put safeguards in place to ensure these are
enrol women who have no interest in the minimised.
program (potentially reducing the impact
• The SIB/DIB design may include a measure
ultimately created), ignore the impact
for unintended consequences to ensure they
created with male participants, take women
are kept low.
away from other important tasks/programs
or inadvertently add to the workload and
burden of women participants.
Reputational risk • Consortium partners could damage their • Piloting a program intervention before
of a failed SIB/DIB reputations if they do not achieve their developing a SIB/DIB is critical to identifying
outcome targets and payments to investors potential implementation issues. The impact
are not released. bond design should replicate the conditions
• This will reduce the level of trust afforded to of the pilot as closely as possible to avoid
the organisations when they next attempt unforeseen problems.
an innovative project, and potential funding • Closely monitor implementation of the SIB/
or partnerships (even if unrelated to the SIB/ DIB to identify and resolve potential issues
DIB) may be jeopardised. before they become a major problem.
• Consortium members can try to lower
expectations regarding the SIB/DIB and
remind stakeholders of the risk associated
with innovation, but this may create an
impression that the implementers themselves
have little confidence in the project.
Practitioners should use this tactic cautiously.
Financial risk of a • When a SIB/DIB fails, there is a risk that • It is important that consortium members and
failed SIB/DIB consortium partners will not be reimbursed their legal representatives pay close attention
for expenses already incurred (e.g. staff with to the clauses in the SIB/DIB agreement
contracts for the full project period, vehicle/ that deal with project failure. Responsibility
office costs). for outstanding financial expenses will be
• Financial risks to investors are not included addressed here.
here. Investors should be aware of the risks • Too often, organisations do not want to think
to their funds and a financial loss due to a about the possibility of a failed SIB/DIB and do
failed SIB/DIB is always a potential outcome. not devote enough attention to this scenario.
• Where possible, consortium members should
ask for advanced funding for their expenses to
minimise financial losses.
New government • Where governments are the outcome • It is important that consortium members
dishonours SIB/DIB payer for a SIB/DIB, it’s possible for a and their legal representatives ensure that
agreement new government administration to try new government administrations are bound
to remove themselves from the impact by the SIB/DIB agreement to honour their
bond agreement. responsibilities.
• Enlisting advocates within the government,
but also in key constituencies that appeal to
all political parties, is helpful too.
Little accountability/ • Whether or not the consortium achieves • The SIB/DIB design can include an option to
incentive for its outcome targets, intermediaries receive replace service providers who underperform
intermediaries or fees from investors for their services. or fail to achieve their outcome targets, aligning
service providers • Similarly, there is a risk that service providers their incentives with the impact bond’s success.
may be satisfied in receiving funds to • To incentivise success among intermediaries,
implement their activities with little regard for consortium members can tightly align the
whether the outcome targets are achieved. intermediary’s reputation to the project’s
• The same is true for independent outcome, influencing future opportunities
validators, but these actors should not be for SIBs/DIBs.
incentivised for a successful outcome; they • Practitioners should also be careful that
must instead offer an objective measure of the pressure to reach a successful outcome
the project’s success. does not create a perverse incentive or
unintended consequence that undermines
the intended impact.
5.7 Lessons from past social impact Opinions differ on SIB/DIB consultants
bond/development impact bond There are a number of consultancies available to
help stakeholders design and launch an impact
practitioners bond. These organisations offer advice and support
With a growing number of SIBs and DIBs services in developing a SIB/DIB, instead of actively
implemented around the world, there is an overseeing the implementation as an intermediary
expanding number of firsthand lessons shared among does. However, some consultancies may also
practitioners. Some of these insights are shared serve as intermediaries. While some experienced
below for World Vision offices considering a SIB/DIB. implementers recommend hiring a strong SIB/DIB
consultant to help your organisation build an impact
Know your intervention bond project, others have questioned the cost of
Practitioners should use an intervention that they these advisors. It is recommended that practitioners
know extremely well. Ideally, the innovation within conduct proper research by obtaining a wide number
a SIB/DIB project should be the financing mechanism, of perspectives on the value of SIB/DIB consultants
not the program intervention. For this reason, it and by compiling a strong list of potential consultants
is strongly advised that organisations pilot their to consider. They should be clear about the capacity
proposed intervention if they do not have strong gaps that SIB/DIB consultants should fill and have
experience with it. Using a little-understood program a deep understanding of the costs and staff time
approach for a SIB/DIB exposes the project to required by the advisors.
implementation risks and adds to the challenge and
complexity already created by the impact bond Base outcome payments on
mechanism. Where further innovation and iteration a few clear indicators
is required, a deep understanding of program To reduce the complexity of a SIB/DIB project, past
intervention will also help practitioners avoid implementers often recommend the use of only a
costly mistakes. few outcome targets and indicators. This minimises
the costs for independent validators and establishes
Ensure interest from outcome payers a clear decision for the disbursement of funds,
Given the immense time and cost needed to develop avoiding potential conflicts between the stakeholders.
a SIB/DIB, it is important to know early on that
At the same time, consortium partners need to
there is interest from potential outcome payers. This
select these indicators carefully to ensure they do
can be accomplished by engaging potential payers,
not create perverse incentives. The pressure to
understanding their criteria for impact bond projects
achieve the outcome targets may unintentionally
and inviting them to help co-create the SIB/DIB
motivate staff members to take actions that burden
where appropriate. World Vision Australia has spent
our beneficiaries and undermine social impact. This
time, effort and expense building a DIB, starting with
is highlighted in the previous table section on risks.
piloting the initiative and identifying the intermediary,
but the lack of an outcome payer prevented the
initiative from going forward.
Case study
Both World Vision Australia and World Vision approaches developed through this project may prove
Myanmar engaged this office about becoming an useful for other initiatives.
outcome payer for the health and environmental
benefits of cookstoves. While the representatives The distribution network developed for the cookstove
were interested in further reviewing of the opportunity, DIB, for example, is already a key asset in other private
no concrete commitments were made. sector partnership discussions initiated by World Vision
Myanmar and World Vision Australia. A local company
World Vision Australia and World Vision Myanmar that sells off-grid solar lights to rural households is
agreed to close out the project and disseminate lessons interested in partnering with World Vision to use
learned, but will revive the opportunity if a viable community-based organisations as distribution partners,
outcome payer is found in the future. Scenarios such as an approach developed by the cookstove project.
these are a natural part of the innovation process and
the partnerships, capacity and impact measurement
5.8 Conclusion
SIBs and DIBs are a good tool for interventions
that have strong evidence but limited adoption
or funding by donors. Significant time and cost is
required to establish SIBs/DIBs, but they are meant
to be an intermittent solution that demonstrates the
effectiveness and reliability of emerging evidence-
based programs and helps them achieve the scale
they need. They are also a unique approach that
attracts private capital to social programs that do
not normally generate income.
Appendix A:
Results-based financing instruments
This guide provides an overview of two kinds of RBF instruments, but there are many other types available. The table below
from the Instiglio/World Vision guide to RBF 19 summarises these instruments and offers some context as to where
PBCs and SIBs/DIBs fit within the wider category.
Risk
Instrument Definition Example
transferred to
Performance A third party buys down Central National HIV/AIDS Prevention and Support Project
debt buy-down all, or part, of a loan government in Botswana. In 2008, the Government of Botswana
between the government agreed to finance efforts to tackle its HIV/AIDS
and a lending organisation epidemic through a US$50 million International
if pre-defined results are Bank for Reconstruction and Development (IDRB)
achieved. loan, and concurrently reached an agreement with
the European Commission to buy down the IDRB
loan contingent on meeting certain targets. The
European Commission agreed to provide up to 15
million euro which, if targets were reached, would
reduce the effective interest rate of the loan to 0%,
and contribute roughly US$3 million towards the
principle repayment. Performance targets for the
government included increasing condom use and
awareness of HIV transmission among young people.
19 https://www.payforsuccess.org/sites/default/files/resource-files/RBF_PractitionersGuidebook_Instiglio_18Oct2017.pdf
Risk
Instrument Definition Example
transferred to
Performance- A central government Local government The District Development Fund in Lao. The District
based grant rewards resources to a local Development Fund is the mechanism through
government if pre-defined which the Government of Lao transfers funds from
results are achieved. the central level to the district level. Since 2012,
amounts transferred to districts have been based
on performance in areas such as planning and
budgeting, financial management and procurement,
accountability and transparency.
Performance- An outcome payer Providers (public Escalera in Mexico. Escalera delivers high school
based contracts conditions part of its and private) preparation curriculum kits to public schools one
payment to a service year before high school enrolment to help students
provider based on make informed decisions regarding high school
the achievement of enrolment. In 2014, Escalera signed a Performance-
pre-defined results. Based Contract with the Government of Chiapas,
which paid for each additional student that enrolled
in high school because of the program.
Social Impact An investor provides Investor The Educate Girls Development Impact Bond in
Bonds (SIB) & upfront capital to a service India. In 2015, Educate Girls, a high-performing
Development provider and only gets paid service provider, received upfront investment
Impact back by the government capital from UBS Optimus Foundation to expand
Bonds (DIB) (SIB) or founder (DIB) if education services to about 15,000 children. UBS
accountability/ the pre-defined results Optimus Foundation’s investment will be repaid
incentive for are achieved. with a return by the outcome payer, Children’s
intermediaries or Investment Fund Foundation, if Educate Girls’
service providers intervention reaches targets for enrolment
among out-of-school girls and improvement in
test scores.
Appendix B:
KITAB case study
KITAB case study – understanding performance-based incentives
(An RBF approach)
For many parts of Nepal – and in many In Nepal, government statistics show that most schools
other developing countries – there is a do not have book corners in classrooms, where additional
reading materials are kept for teachers and students to
lack of access to reading books in schools. use for learning. This is despite book corners being one
While textbooks are often available, these of the Ministry of Education’s five prioritised minimum
additional reading materials are scarce and enabling conditions for schools.21 Schools also have a per
this in turn can limit children’s ability to child fund provided by the government that should be used
learn. Already in Nepal only six out of 10 to ensure the prioritised minimum enabling conditions are
implemented. However, these funds are rarely allocated
people can read or write.20 The issue of a
towards more reading books for schools, due to other
lack of reading books is not just a matter of spending priorities and a lack of awareness about the
affordability for schools, though that can be prioritised minimum enabling conditions and the value of
an obstacle too, but one of a broken supply book corners.
chain. Even if a school has sufficient funds for
books, they may be disconnected from book Questions for participants
suppliers and publishers far away in the city.
1. What kind of traditional development program
approach do you think would normally be used
to get more books into schools?
Kathmandu
Morang:
Sunsari:
20 https://en.unesco.org/countries/nepal
21 NEGRP document of Ministry of Education Nepal. p. 9
https://www.moe.gov.np/assets/uploads/files/NEGRP_Final_Document.pdf
Students from one of the 898 government schools in Nepal targeted by the KITAB project. Photo: World Vision
Establishment These schools are required to order a These schools are required to There is a cap of a
incentive minimum of 15 books (five per grade) purchase a minimum of 30 books maximum 45 additonal
through the KITAB Bazar to receive (10 per grade) through the KITAB books per class and
135 additional books as an incentive Bazar to receive 120 additional books 135 bonus books per
(45 per grade). as an incentive (40 per grade). school.
Maintenance Will receive additional books at 1:1 ratio in There is no maintenance incentive for N/A
incentive the second period of ordering in the project. category B as these are considered
For example, if they order five books, they “non-vulnerable” schools.
will receive five bonus books. There will be
a cap of a maximum five bonus books per
class and 15 bonus books per school.
How the KITAB Bazar works The KITAB Bazar platform will be available for a period
of one month. The first round of orders for the project
In addition to designing the incentive model of the RBF will occur in the first year, followed by a second round of
framework, the project team also designed and developed orders the following year with a similar period of operation.
the KITAB Bazar platform to facilitate the overall process The project design set these two order periods to ensure
of selecting, ordering and purchasing books for children by the pooled procurement of books would provide printing
schools. The incentive payouts will also be determined by efficiencies, making books cheaper for publishers to print
the KITAB Bazar system providing accurate, and unbiased and thus cheaper for schools to buy.
calculations.
A dashboard on the KITAB Bazar platform will also assist
KITAB Bazar has the following users: in the monitoring and evaluation of the project. This will
• schools – responsible for ordering the books; calculate the orders of the books in real time for each of
the 898 schools in the two districts.
• local municipalities – responsible for approving orders;
and See the following diagrams for more detail on how the
• publishers – responsible for uploading books to the incentives and the KITAB Bazar platform work.
online platform.
How it works
1. 2. 3.
Incentive is
calculated for
the school
4. 5. 6.
Other features
1. Do you think these RBF incentives will be enough to 4. Are there any risks with the project’s design?
encourage these stakeholders to play their role in Are there potential unintended consequences or
improving the supply/demand of books into schools? implementation risks?
2. Which incentives do you think are the strongest and 5. Do you think these incentives would work in your
which do you think might be weak? National Office’s country context? Why or why not?
What tweaks do you think would be necessary?
3. Identify which incentives are provided as financial
payments, which are in-kind payments, and which 6. What obstacles do you think this technology solution
are incentives of recognition. Why do you think of the KITAB Bazar might face in Nepal? What
these different types of incentives were used? obstacles would it face in your National Office’s
country context? Do you think it would be successful
if applied there?
1. What do you think were the main factors in bringing 4. To replicate the successes and avoid the challenges
about this project’s success of 92 percent of schools encountered by the KITAB team, what should the
ordering books via the KITAB Bazar? project manager do on the next RBF project? What
practices would you keep and what would you
2. If you were designing a monitoring and evaluation change?
framework for this project, what challenges do you
think you would encounter in measuring the impact 5. One of the aims of this project is to provide a
that RBF has had in improving the supply/demand for sustainable solution to fixing the supply chain of
books? What ideas do you have to overcome these books into schools. After this project has concluded
challenges? how do you think World Vision could hand over the
platform to ensure it continues to be used? Who
3. Why was there an initial lack of clarity around RBF do you think would be best placed to manage the
in this project and why was the payment to World platform?
Vision by the World Bank not an RBF payment?
What in the project did constitute RBF?
Appendix C:
Recommended resources
Fritsche, György Bèla, Robert Soeters and Bruno Meessen. Social impact bond/development
“Performance-Based Financing Toolkit”, World Bank Training,
The World Bank. impact bond sector resources, portals
“Funding for Results: How Governments Can Pay for
and communities
Outcomes”, Beeck Center for Social Impact and Innovation, Brookings Institution impact bonds resources
Georgetown University.
Center for Global Development (CGD) DIB resources
“A Guide for Effective Results-Based Financing Strategies”,
The World Bank, 2018. Center for Global Development (CGD) DIB working group
“A Guide to Best Practices for Performance-Based Service Field resources from Social Finance
Contracting”, United States Office of Management and Budget
(OMB), 1998. Global Partnership for Results-Based Approaches (GPRBA)
Gustafsson-Wright, Emily and Izzy Boggild-Jones. “Paying for Instiglio Database of RBF
Social Outcomes: A Review of the Global Impact Bond
Market in 2017”, The Brookings Institution, January 17, 2018. International Capital Market Association (ICMA)
resource centre for green, social and sustainability bonds
Gustafsson-Wright, Emily et al. “The Potential and Limitations
of Impact Bonds: Lessons from the First Five Years of United Nations Development Programme (UNDP)
Experience Worldwide”, The Brookings Institution, July 2015. social and development impact bonds resource
Disclaimer: This Public Sector Engagement Initiative Toolkit is intended for internal use within World Vision only.
It reflects insights from World Vision Australia and is intended to complement the other private sector
engagement and partnership tools and resources developed across World Vision International.
© October 2019 World Vision Australia. ABN 28 004 778 081. All rights reserved. Ref # 8793