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Green Advertising Revisited
Green Advertising Revisited
To cite this article: Patrick Hartmann & Vanessa Apaolaza-Ibáñez (2009) Green advertising
revisited, International Journal of Advertising: The Review of Marketing Communications, 28:4,
715-739
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Green advertising revisited
Conditioning virtual nature experiences
Patrick Hartmann and Vanessa Apaolaza-Ibáñez
University of the Basque Country
In green advertising research, images of pleasant nature scenery have been classified
as vague, unspecific and possibly ineffective green claims, as opposed to substantive,
informational claims. In this study, the concept of virtual nature experiences is introduced
to point out a perceptual mechanism through which the association of a brand with
nature imagery may indeed lead to significant advertising effects. Consumers’ exposure
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to specific nature imagery in green brand communications may lead to pleasant feelings
analogous to those experienced in ‘real’ nature. If adequately conditioned, these ‘virtual
nature experiences’ may enhance the consumer’s attitude towards a given brand. The
perceptual and attitudinal effects of substantive green claims and nature imagery are
analysed in the scope of an experimental study. The field study consisted of a national
survey, allowing for the relative statistical representativeness of the sample. Results of the
study confirm significant perceptual and attitudinal effects of both informational claims
and virtual nature experiences. The latter are identified as a distinct perceptual dimen-
sion of green brand associations, and turn out to wield additional positive influences on
the consumer’s attitude towards the brand.
Introduction
After a surge in green advertising in the 1990s, the use of green advertis-
ing claims decreased for nearly a decade. At present, however, a revival
of green advertising can be observed. Many major companies are again
stressing their involvement with the environment, most often through
advertisements depicting beautiful imagery of pristine nature, as seen in
the recent corporate or product branding campaigns of Toyota, General
Motors, Volkswagen, BP, Shell, Esso/Exxon, Total, Renault, etc. Following
this development, although the first publications on green consumer
behaviour and marketing appeared around 1970, a boom in environmen-
tal behaviour research was observed throughout the 1990s. Research on
the specific topic of green advertising has been relatively scarce, however
(e.g. Peterson 1991; Kilbourne 1995; Zinkhan & Carlson 1995; Easterling
et al. 1996). Most studies on the subject dealt with a descriptive analysis of
environmental advertising claims. In the context of these studies, nature
imagery has been identified as a salient ingredient of green advertising,
but was also classified as a vague, unspecific and possibly ineffective green
claim – as opposed to a substantive, informational claim. Furthermore,
with few exceptions (e.g. Hem et al. 2003), a review of relevant literature
did not reveal any kind of scientific approach to advertising effects of spe-
cific nature representations in advertising – this applying to both green
and conventional advertising. Still, it seems plausible to suppose that con-
sumers’ exposure to nature scenes represented in advertising should lead
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Green advertising revisited
Kilbourne (1995, 2004) suggests that this concept is even more complex,
arguing that there are at least five different types of green advertising that
can be positioned in a two-dimensional framework with political (reform-
ism to radicalism) and human positional (anthropocentric to ecocentric)
dimensions that include environmentalism, conservationism, human
welfare ecology, preservationism and ecologism. In the scope of this
study, green advertising is understood as advertising a product or brand
with environmental claims. In a similar manner, the concept of a green
or environmental brand will be understood as a brand associated with
environmental features or claims. Generally, it will be assumed that these
environmental claims are genuine and that advertisers are sincere in their
efforts to be ecologically responsible, even if there is empirical evidence
that shows otherwise.
Thus, with respect to the information content of advertising claims in
green advertising copy, in several studies a significant number of environ-
mental ads were judged to be vague or even misleading (Kangun et al.
1991; Carlson et al. 1993; Iyer et al. 1994). Banerjee et al. (1995) found that
most ads in their sample addressed the impact of the product or advertiser
on the environment in general terms, using visuals depicting ‘the beauty
of nature’. These authors noted that a typical example was an ad placed
by a major oil company that contained pictures of scenic mountains and
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International Journal of Advertising, 2009, 28(4)
valleys and the copy consisted of the slogan, ‘We care about the environ-
ment.’ Very few of the ads studied clearly articulated the environmental
benefits of a product or discussed the specific environmental actions of
a company. The difficulty of determining a product’s or an organisation’s
true environmental stance has resulted in worldwide scepticism regard-
ing green advertising (Kangun & Polonsky 1995; Kilbourne 1995, 2004;
Scammon & Mayer 1995; Zinkham & Carlson 1995).
Following Carlson et al.’s (1993) classifications, environmental claims
can be considered either substantive or associative. Substantive claims
present concrete, tangible benefits and reflect an intent to maintain or
enhance consumers’ perception of an organisation as environmentally
responsible or of a product as environmentally sound. Such claims provide
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With the exception of a few studies (Ellen et al. 1991; Obermiller 1995;
Schuhwerk & Lefkoff-Hagius 1995; Manrai et al. 1997), minimal attention
has been devoted to understanding how the design of the green claim
itself affects the processing of the message and its effectiveness.
Most of the above-mentioned research analyses persuasion processes
from the central route processing perspective of Petty and Cacioppo’s
(1983) elaboration likelihood model (ELM). Persuasion process para-
digms such as ELM, or, more recently, the affect-reason-involvement
model (ARI) proposed by Buck et al. (1995, 2002) distinguish between at
least two conceptually different types of persuasion process: central and
peripheral modes of persuasion in the case of the first model, and rational
and emotional processes in the second. In both models, a higher involve-
ment of the subject subsequently leads to a higher amount of cognitive
elaboration. Additionally, in the ARI model a stronger emotional involve-
ment leads to a deeper emotional elaboration. According to ELM, attitude
formation through the central route takes place under a high amount of
cognitive elaboration. Attitude formation or change is then the result of a
person’s diligent and rational consideration of information that is central to
the object (Ajzen & Fishbein 1980).
In light of the central route processing perspective, it is understand-
able that most authors emphasise the efficiency of cognitive persuasion
strategies in green advertising, assuming the consumer’s high involvement
regarding environmental issues as a consequence of a growing environ-
mental consciousness (Kinnear et al. 1974; Cope & Winward 1991; Carlson
et al. 1996; Shrum et al. 1996; Swenson & Wells 1997). In the context of
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Green advertising revisited
et al. 2006). It is therefore not surprising that further findings indicate that
the perceived value of residential property is higher when street trees are
present (Orland et al. 1992).
With regard to the preference structure towards different types of
nature scenery, the human preference for specific natural landscapes has
been analysed from an anthropological perspective (Williams & Cary
2002). There is considerable evidence that humans prefer landscapes
that are relatively open and smooth (Kaplan et al. 1989). These seem-
ingly universal preferences are most commonly attributed to inherited
predispositions. Orians (1980) argued that innate preference for very open
landscapes provided an evolutionary advantage for hunters and gatherers
living on the ancient savanna of East Africa at the time when the human
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Informational claim:
Brand attitude
Affective claim:
Emotional Virtual nature
Nature imagery
conditioning experiences
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Method
An experimental field study was carried out to address empirically the
hypothesis proposed in the scope of the conceptual framework – that is,
the formation of green utilitarian brand associations and virtual nature
experiences, as well as the attitudinal effects of these perceptual dimen-
sions. For this purpose, several experimental brands and print advertise-
ments were developed to construct the three experimental conditions of
the study. Each of the participants was randomly exposed to one of three
different kinds of brand advertisement. The first kind of advertisement
showed a conventional brand, not initially perceived as environmen-
tally friendly (e.g. ‘Nokia 7370’). The second kind of advertisement
showed an experimental brand in which the original brand was modi-
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Factor
Indicator Environmental Nature experience Brand attitude
Respects environment 0.92; 1.09
Helps protecting environment 0.95; 1.16
Does not pollute 0.83; 1.03
Imagine nature 0.95; 1.17
Evokes sensation of being in nature 0.94; 1.17
Feeling close to nature 0.90; 1.16
Overall evaluation 0.79; 0.59
Positive feeling 0.94; 0.79
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Note: RMR = root mean square residual; GFI = Goodness-of-Fit Index; AGFI = Adjusted Goodness-of-Fit Index; NFI = Normed Fit
Index; CFI = Comparative Fit Index; RMSEA = root mean square error of approximation.
Results
The further steps of the analysis addressed the effect of the experimental
factor ‘kind of advertisement’ – that is, non-environmental, environmental
and nature ad – on the participant’s brand perception and attitude towards
the brand. For this purpose, in the first step of the analysis, mean values
of measurement variables were compared across the three experimental
conditions (Table 2). In this study, only differences in the kind of ad
(non-environmental, environmental, nature) were considered as different
experimental conditions. Different brands were not treated as individual
experimental factors in order to minimise possible side effects caused by
the perception of different brands and product categories. The specific
purpose of the study included the measurement of perceptual effects
within different product categories to allow for a higher degree of gener-
alisation of the results compared to an experimental design based on one
single kind of product.
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Green advertising revisited
Mean Mean
difference non difference
environmental/ environmental/
Measurement Experimental Standard Typical environmental nature
variable condition N Mean deviation error F, p F, p
Environmental Non-environmental ad 117 2.18 0.84 0.08 198.28
Environmental ad 109 3.71 0.78 0.08 p < 0.001 9.97
Nature ad 125 4.03 0.77 0.07 0.002
Nature Non-environmental ad 117 1.83 0.84 0.08 42.45
experience Environmental ad 109 2.66 1.08 0.10 p < 0.001 28.84
Nature ad 125 3.42 1.07 0.09 p < 0.001
Brand attitude Non-environmental ad 117 3.34 0.66 0.06 24.02
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The MANOVA analysis carried out to compare the mean values of the
measurement variables between the different conditions of the experi-
mental factor reveals significant differences as a result of the type of adver-
tisement. Brands experimentally advertised with environmental features
show environmental brand associations not observable in the group of
participants exposed to the original non-environmental brands (variable
environmental). Furthermore, brands presented in the context of pleasant
nature imagery seem to evoke virtual nature experiences in the partici-
pants’ perception (variable nature experience). It is remarkable that the
mere association with environmental product attributes leads also to a cer-
tain degree of virtual nature experiences, as compared to the control group
exposed to the non-environmental ad, whereas the participants exposed to
nature imagery in the brand advertisement also perceive a higher degree
of utilitarian environmental brand features. Finally, regarding the attitudi-
nal effects of the experimental factor, brands advertised with information
on environmentally friendly product features score significantly higher
on brand attitude than brands in the non-environmental control group. In
addition, and central to the purpose of this study, participants exposed to
ads containing environmental claims and displaying nature images show
a significantly higher degree on attitude than participants exposed to ads
without nature images.
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International Journal of Advertising, 2009, 28(4)
Note: RMR = root mean square residual; GFI = Goodness-of-Fit Index; AGFI = Adjusted Goodness-of-Fit Index; NFI = Normed Fit
Index; CFI = Comparative Fit Index; RMSEA = root mean square error of approximation.
a. Direct effect not mediated.
b. Direct effect if total effects mediated by latent variable ‘environmental’ and ‘nature’ experiences.
*p < 0.001
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emotional experiences with the brand that are to some extent comparable
to those experienced in contact with nature. These ‘virtual nature experi-
ences’ are perceived as a distinct perceptual dimension of green brand
associations, differentiated from the perception of utilitarian environmen-
tal product features (Hypothesis 2). Finally, and central to the purpose of
this study, the findings also confirmed that the adequate conditioning of
a green brand with virtual nature experiences led to a significantly higher
degree of brand attitude, as compared to the sole effect of substantive
informational claims (Hypothesis 3).
Consumption experiences analogous to emotions experienced in ‘real’
nature may satisfy the hypothetical generalised human need or desire for
contact with natural environments. Consequently, green consumption may
be stimulated by adding emotional experiences of the ‘nature-feelings’
kind to benefit the perception of environmental brands. This approach
may even turn out to be effective with regard to further pro-environmental
behaviours, besides product consumption. The case of the experimental
green brands in the study illustrates how a brand, initially not perceived
as environmentally friendly and not associated with nature, can be trans-
formed to be perceived as environmental friendly and to evoke virtual
nature experiences in the consumer’s perception by employing persua-
sive communication strategies – that is, through classical conditioning. As
Levi and Kocher (1999) suggested, because our society has become more
urbanised and it is increasingly difficult for people to gain access to nature,
people will tend to experience simulated nature experiences through their
exposure to virtual nature in the media. To the extent that this captures
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International Journal of Advertising, 2009, 28(4)
research is to highlight the role of virtual nature experiences with the aim
to contribute to the effectiveness of communication methods applied by
green marketing practitioners who genuinely wish to preserve, or even
improve, the quality of the environment.
Regarding the limitations of this study, the results should be treated
with some caution, as the study was experimental and not conducted in
a real-life setting. Yet the results are to a certain extent representative
because of the sample characteristics and the fact that the experimen-
tal stimuli consisted of multiple brands from different product catego-
ries. Furthermore, the findings can probably be transferred to different
national or cultural settings because the literature on the subject indicates
that the behaviours analysed are not culture specific but universal human
reaction patterns. The weakest point of the study perhaps lies within the
single exposure of the participants to the stimulus. Proper conditioning
effects should be expected to occur after a higher number of exposures to
the same stimulus. Still, the relatively long and forced exposure may have
made up, to some extent, for the reduced number of exposures and, after
all, observed effects were significant – that is, transfer of emotional experi-
ences did indeed take place. In a more real-life setting, with an advertis-
ing budget allowing for a high number of advertising exposures, stronger
persuasion effects could possibly be expected.
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Acknowledgments
The authors would like to thank the two anonymous reviewers for their
helpful comments and suggestions, which have significantly contributed
to the improvement of this article. This study received financial support
from research project EHU07/04.
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