NO.

Working Area Responsibilities

Walk-in Prospective Parents

Prospective Parents By phone

Prospective Parents by Whatsapp

1. Marketing

Following Up Prospective Parents

Student's Enrolment Procedure

Placement Test Procedure

 Placement Test Procedure

NO. Working Area Responsibilities

IG & Facebook

2. Social Media Content

Photos & Videos

Birthday Celebration Form

 Birthday Celebration Form

Student's Exit Pass Form

3. Receptionist

Trial Class Scheduling Procedure

 Requirements

a. Data Collecting Procedures.

b. Tour around the school procedure.
c. Explain thoroughly regarding all the facilities and learning system.
d. Entertain all of the parent's question and/or concerns.
e. Approach on the needs and wants of the parents.
f. Pricelist making and sharing procedure.
g. Inputing all the Parent's Information to the respective Google Drive data .

a. Standard greeting.
b. Data collecting both by phone and through whatsapp.
c. Pricelist making and sharing procedure.
d. Explaining by phone and/or by whatsapp chat.
e. Explain thoroughly regarding all the facilities and learning system.
f. Providing all the information needed by the parents.
e. Inputing all the Parent's Information to the respective Google Drive data .

a. Standard Information Collecting Question template.

b. Pricelist making and sharing procedure.
c. Explaining all the enrolment fee details through the chat or call if needed.
e. Inputing all the Parent's Information to the respective Google Drive data .

a. Approaching on the parents concerns case by case.

b. Making phone call approaches if needed.
c. To entertain and reassure parents as much as possible.
d. To follow up once in awhile accordingly.
e. To provide the best solutions to their concers.

a. Student's Application Form & Contract filling up procedure.

b. Explaining all the terms and condition of payments.
c. Explaining and guiding on the data filling.
d. All filling of SAFNC will be handled by the receptionist not the principal.
e. Sharing of all the personal data requirements that needs to be completed
by the parents.
f. Handover of all the SAFNC to the admin before the start of the school year.

a. Make sure to have the agreement with the parents regarding the schedule of the test.
b. Make sure the parents have already fill in the SAFNC.
c. Explain thoroughly regarding all terms and conditionn of the test.
d. All answered test papers can be handed to the pricipals for corrections
done by the teachers.
e. After done being checked, make sure to also included the test paper on the
blue file consisting of all the enrolment documents of the child to be hand overed to
the admin or Mr Michael in particular.

Requirements

a. Uploading procedure for Instagram.

b. Uploading procedure for Facebook.
(Post on "Monte Sienna" for bigger access and re-sharing it on the
Monte Sienna School Page)
c. Uploading Time
(1st Post : 10.00 AM) (2nd Post : 3.00 PM)
d. Editing of as much videos and pictures to be uploaded.
e. Logo Template :
` SEKOLAH MONTE SIENNA` font Lato
`Creating Learners to Become Leaders` font Contrail One
` All logos have been sent through whatsapp.
f. Bar template on every post's information :
` website : www.montesiennaschool.com
` youtube : Monte Sienna School
` facebook : Monte Sienna
` instagram : sekolahmontesienna
e. All elements to the bar template is from Canva.
f. If there are any events going on, as mush as possible update instastories throughout
the entire event (before posting the actual content on feeds) as we have quite a huge
number of viewers and interactions there.

Google Drive > Shared Drive > Monte 22-23 > General Documents > School Events
a. All videos and photos should be uploaded to the Google Drive.
b. Pictures from calss activities that can be use for contents can also be find
on the drive.
c. Regular updates for all levels as much as possible.
d. Higlight the topic in each class or the topics on going inside the classroom.
e. Highlight subjects, activities and student's interaction for marketing purpose
to prospective parents from social media.

a. Make sure to have it on stand by, softcopy with Mr.Michael.

b. Make sure to fill in the form thoroughly.
c. Parent's signature, principal's and the homeroom's signature are mandatory.
d. If the date must be change due to several condition from the school, make sure to
inform the parents regarding the situation.
e. After getting the parent to fill in the form, fill in all the signatures then proceed to
take the principal's signature and his/her permission.

a. This form will be filled in by the parent or the reception if students are leaving
mid class or earlier than the usual dismissal time
b. Sofcopy are available with Mr. Michael for restocking
c. Make sure to print out more before the paper runs out

a. Follow Up with the parents first regarding the availability time of the parents and
their child for the trial class.
b. Trial Class is FREE.
c. Trial Class stands for 3 days time.
d. After getting the schedule from parents, inform the principal and the respective
class teacher about the incoming trial class students.
e. State name, age and incoming grade.
f. TRIAL CLASS WILL BE GIVEN IN INCOMING GRADE - 1 YEAR POLICY
example : Incoming Grade is K1 for 2023-2024 so trial class will be in PG
g. Trial class is given before the actual school year starts for the new student.
 Signature
Celine
 Signature
Hana Celine
NO. TO DO LIST
1. Pangeran's Mom would like to have the trial class for Zayn her youngest son.
2. Warren's Mom will be filling up the SAFNC for Carren, the younger sister of Warren on January 9
(Enrolled already for PG A.Y. 2023-2024)
Spin wheel (Grand Batam Booth promo)
3. Remind Nathaniel Kwok's Mom regarding the Spin Wheel for her second son's enrolment.
(Enrolled already for P1 A.Y. 2023-2024)
4. Vinnick's Mom would like to have the trial class for Vinnick.
(Enrolled already for PG A.Y. 2023-2024)
Last time she came, she mentioned she is interested on putting Vinnick in trial class.
Follow Up is she is still interested.
5. Follow Up all prospective parent from our past booths.
(Parents with out confirmation or without status update)
Information regarding the parents data is all in the Google Drive.
Update all the status of the parents after following up in the respective sheet.
6. Create and prepare all the national and/or world holidays celebration post.
(All world holidays can be seen on the 2023 calendar)
There are 15 in total exclude the New Year's post.
7. Follow Up and schedule all the enrolled parents for their child's Placement Test
(Enrolled already for A.Y. 2023-2024)
a. James William (P1)
b. Jay King Pan (PG)
c. Eldrick Liandy Tan (K1)
d. Joyce Ainsley Tan (K1)
e. Kaylee Josse (M1)
f. Benlee Josse (K1)
g. William James Turner (SMA 1 IPA)
h. Hamish Jay (P1)
i. Karen Vandela Yeo (PG)
j. Willy Ariesta Gautama (M1)
k. Vinnick Lim (PG)
l. Raphael Cruz Willim (M1)
m. Danioel Kwok (P1)
n. Sophia Grace Graciano (P4)
o. Louie Lokovoz (P1)
p. Rispa Rasya (M1)
q. Maharani Delima (SMA 1 IPA)
8. Remind all the enrolled parents for A.Y. 2023-2024 to complete all the personal data.
List students of students in number 8
Complete the test and collect all the personal data before the school starts because
all of these will be compilled in the student's blue folder to be handed over to Mr.Michael.
9. Remind Erlangga's Mom to fill in the SAFNC Form for William, her third son.
(Enrolled already for SMA 1 IPA A.Y. 2023-2024)
10. Remind Gabriel Tomassi's Mom to fill in the SAFNC Form for her second child.
(Enrolled already for P4 A.Y. 2023-2024)
 STATUS
Follow up the mom

Send reminders on Saturday

Follow up by whatsapp/call

To Be Done in Canva

Follow up by whatsapp/call

Remind via whatsapp/call ASAP

Send reminders through whatsapp

Send reminders through whatsapp

 Signature
NO. Name Grade Documents
Hana Celine
1. Rispa Rasya M1
2. Maharani Delima SMA 1 IPA
3. Louie Lakovoz P1
4. Willy Ariesta Gautama M1
5. Daniel Kwok M1
6. Vincent Lim SMA 1 IPA
7. Vinnick Lim PG SAFNC
8. Raphael Cruz Willim M1
9. Joyce Ainsley Tan K1
10. Eldrick Liandy Tan K1
11. Jay King Pan PG
12. James William P1
13. Hamish Jay P1