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KOLEJ UNIVERSITI ISLAM PERLIS

Peperiksaan Akhir Semester

Semester Februari
Sidang Akademik 2022/2023

JUNE 2023

UUW 1306
PROFESSIONAL COMMUNICATION SKILLS

Masa : 3 jam

Sebelum anda memulakan peperiksaan, sila pastikan bahawa kertas peperiksaan ini mengandungi
DUA (2) muka surat yang bercetak termasuk muka surat ini.
(Before you start this examination, please make sure that this examination paper consists of TWO
(2) printed pages including this page.)

Kertas soalan ini mengandungi LAPAN (8) soalan. Kamu dikehendaki menjawab SEMUA soalan.
(This question paper consists of EIGHT (8) questions. You are required to answer ALL questions.)

SULIT
SULIT
(UUW 1306)
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Answer ALL questions.

Question 1
Define the meaning and importance of nonverbal messages.
(5 Marks)
Question 2
Define manuscript presentations, and its disadvantages.
(5 Marks)
Question 3
Define interpersonal communication and its importance.
(10 Marks)

Question 4
Attending a job interview may not necessarily involve preparation for possible questions and
answers during the interview session. Discuss FIVE (5) interview do’s and don’ts to be taken into
consideration before and during an interview session for a position in an organization.
(10 Marks)
Question 5
Discuss the THREE (3) major categories of nonverbal communication.
(15 Marks)
Question 6
Explain all types of meeting below:
i. Information-sharing
ii. Problem-solving or Decision-making
iii. Virtual
(15 Marks)

Question 7
Explain FIVE (5) informative speaking techniques for an oral informative presentation.
(20 Marks)
Question 8
It is important to make a good impression during your interview session which can be
achieved through proper grooming. Explain grooming and its tips for male and female candidates.

(20 Marks)
- TAMAT -

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