Apple Watch Service and Repair

How can I get service for my Apple Watch?

Schedule a visit Contact us

Make an appointment at an Apple Authorized Talk to an Apple Support Advisor
Service Provider or Apple Store

Get Service

Featured services

Battery service Damaged glass

We can service the battery in your Apple Watch for If the glass on your Apple Watch gets damaged,
a fee. Our warranty doesnʼt cover batteries that we can service it for a fee. Accidental damage isn't
wear down from normal use. covered by the Apple warranty.

Your product is eligible for battery service at no Damaged glass is eligible for applicable coverage
additional cost if you have AppleCare+ and your for accidental damage from handling with your
product's battery holds less than 80% of its AppleCare+ plan.
original capacity.

How much will it cost?

Use our “Get an Estimate” tool to review potential costs if you get service directly from Apple. If you go to
another service provider, they can set their own fees, so ask them for an estimate. For service covered by
AppleCare+, your fee per incident will be the same regardless of which service provider you choose. We'll
inspect your product when we receive it. If additional damage is found, you could pay an additional fee.

Hardware service may no longer be available for some older products.

See obsolete and vintage products

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 Get an estimate
Make your selections below.

Service type
Other damage


Product or accessory
Apple Watch Series 4


Model
Apple Watch Series 4 Nike+ (GPS) 44mm


Need help identifying your model? 

Get estimate

Your estimated cost Got an AppleCare+ plan?

Weʼll check your service coverage to If available, use your applicable

determine the final service fee. AppleCare+ plan benefits with this fee:

HK$ 2,349 HK$ 548

Get service

All fees are in Hong Kong dollars and include GST.

Do you have AppleCare+?

Your country or region offers AppleCare+ for this product. All
AppleCare plans include battery service coverage, which means your
battery can be replaced at no charge if we test your product and its
battery retains less than 80% of its original capacity.

AppleCare+ also provides coverage for accidental damage from

handling, and each incident is subject to a service fee. Your
AppleCare+ also offers Express Replacement Service.

Learn more about AppleCare+ in Hong Kong (English)

Learn more about AppleCare+ in Hong Kong (Chinese)

Learn more about Express Replacement Service

Warranty Guarantee
The Apple Limited Warranty covers your Apple Watch and We guarantee our service, including replacement parts, for
the Apple-branded accessories that come in the box with 90 days or the remaining term of your Apple warranty or
:
 your product against manufacturing issues from the date you AppleCare plan, whichever is longer. This is in addition to
bought them. The warranty period varies by model. Apple- your rights provided by consumer law.
branded accessories purchased separately are covered by
Replacement equipment that Apple provides as part of the
the Apple Limited Warranty for Accessories. This includes
repair or replacement service may contain new or previously
additional bands, chargers, or adapters. Our warranty is in
used Apple genuine parts that have been tested and pass
addition to rights provided by consumer law.
Apple functional requirements.
Depending on the issue, you might have coverage with the
Read the Apple Repair Terms and Conditions (English)
applicable Apple warranty, AppleCare+, or consumer law.
Read the Apple Repair Terms and Conditions (Chinese)
If your situation isnʼt covered, youʼll pay a fee. If the issue
with your Apple Watch is ineligible for service, you might pay Read the Apple privacy policy (English)
the full replacement value.
Read the Apple privacy policy (Chinese)
Check your coverage status

Read the Apple Limited Warranty (English)

Read the Apple Limited Warranty (Chinese)

Look up consumer laws in your country or region

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