Debre Tabor University

Gafat Institute of Technology

Department of Information Technology
PC Problems Troubleshooting, Testing and
Maintenance

Prepared by: Ayenew K. (MSc)

Debre Tabor, Ethiopia
Jan, 2024
PC Problems Troubleshooting
Pc problems classification
Hardware Problems Troubleshooting

Hardware problems cause

 Hardware problems occurs because of:

 Power related problems
 Connection problems

 Overheating
Hardware problem troubleshooting techniques

 Error code reading

 Light reading
 Beep codes
 BIOS control
 POST control
 Replacement / Accessories
POST Control

 POST stands for power on self test

 POST is hardware testing area/process

 It takes 3-6 seconds to hardware check

POST steps
hardware related problems- System Dead
Solution
Cause  Check power source
 Check Blackout
 Check Socket
 Power source
 Check power cable
 Power supply unit
 Check power supply unit
 Motherboard  Check all DC output

 Front side cable  Check With replacement

 Jumper  Check Motherboard

 Check P1 connecter
 Check MB with replacement
 Check Front side cable & board
 Check RTC Jumper
Yellow light when try to power on

Cause
Solution
 CPU auxiliary  Check CPU auxiliary power
cable
 RAM
 Check RAM connection /
 Microprocessor secure RAM
 Motherboard  Check CPU with replacement
 Check MB
 Power supply unit
 Check Power supply unit
 Jumper  Check RTC Jumper connection
 Under voltage  Check voltage available
 Accidental Restart after some minutes

Cause Solution
 Under Voltage  Check voltage available
 Software problems  Check software with Mini
xp
 Cooling system
 Secure Heat sink properly
 Power supply unit
 Check Fun power cable &
 Hardware clean it
Compatibility  Check Installed Hardware
problems compatibility
No display
Cause Solution

 VGA cable  Check VGA cable

 Monitor  Check monitor

 RAM  Check RAM

connection
Continuous beep sound 6 times

Cause Solution
 RAM Connection  Check connection
 RAM Slot  Change slot

 Clean RAM
 RAM ESD
interface
 RAM
 Check RAM speed
 RAM Speed
 Check RAM with
replacement
No boot devices available
Cause Solution

 Hard disk  Check BIOS setup

 BIOS setup  Check data cable
 Data cable  Check power cable
 Power cable
 Check software with Mini xp
 Board
 Check Hard disk board
 Software
 Windows
 PC can’t detect the new inserted card

Cause Solution

 BIOS setup  Check BIOS setup

 Card problems  Check the card on BIOS
 ESD problems  Clean the card interface
 Driver software problems  Install Driver software
Questions?