PRACTICAL TRAINING

LOGBOOK
 Instructions

This book is issued to you to provide a history of your training and to act as a weekly record by
the work on which you are engaged.

Student’s responsibilities for keeping log book up-to-date

Immediately this book is issued to you, you should, I consultation with your Training
Officer, complete the details required on the previous page.

It is your responsibility to make the main entries of the log book and keep it up to date.
Entries must be regularly initialed by your Supervisor. You must ensure that;

1. It is available at your place of work during your training.

2. All entries, except sketches, are made in ink.
3. Entries are made within a week of the work to which they refer.
4. The book is handed to your Training Officer for retention on your return to UiTM
and this will later be handed to the Head of School for grading.

Recording

The log book should contain the following information.

1. A neat concise description of each of your training location and the work on which you
are engaged.
2. Relevant sketches, data and circuit diagrams.
3. References to textbooks, standards and other technical information related to the
work being under taken.
4. Constructive comments on the work being undertaken and your considered opinion as
to its value as training.
1. Student’s name: Nurul Syafiqah Binti Zulkifli

2. Date & Place of Birth: 20/6/2000, Hospital Sungai Siput

3. UiTM I/C No: 2020602106

4. Course: Information Systems Engineering

5. Year: 2022/2023

6. Home address: No 6, Taman Bunga Tanjung 3, Jalan Jalong, 31100 Sungai Siput (U),
Perak

7. Address during practical training: D-19-2, Block D, Sri Putramas 1, Jalan Putramas 1,
Jalan Kuching, Kuala Lumpur, 51200 Wilayah Persekutuan Kuala Lumpur

8. Place of training: Malaysia Rail Link Sdn Bhd, Level 3, Menara 1 Dutamas, Solaris
Dutamas, No 1 Jalan Dutamas 1, 50480 Kuala Lumpur

9. Name of Supervisor in-charge:

i) Encik Muhammad Fakhrullah Mohd Kamarudin
ii) Cik Nur Nasuha Binti Abdul Rahim

10. Duration of training: From: 18/9/2023 to 2/2/2024

FOR OFFICE USE ONLY

11. Remarks: (Dean/Course Tutor)

 SUPERVISOR
DATE EXACT WORK OF NATURE
REMARKS

WEEK 1
1. Report duty (INFRA)

2. Meeting with vendor on firewall-tech pre-migration

- Observe discussion of the technical aspects of
integrating the vendor's firewall solution into the
existing infrastructure.
- Check each of the technical review e.g.,
18/9/2023
Configuration LDAP for VPN, Differentiate the
VPN for Business User Group (Financial
Department, Human Resource Department,
Planning Department, IT Admin)
- Confirm the action items for each technical
review.

19/9/2023 1. Study on MRL Policy and ISO policy

20/9/2023 1. Study and understanding on MRL policy

1. Visit SMART Nation Expo 2023 at MITEC

2. Meeting with vendor on firewall-tech pre-migration

(Second Discussion)
21/9/2023 - Review the configuration has been done.
- Review the configuration impact at the end-user.
- Review on the next plan and procedure to
migrate the firewall.

1. Focusing on understanding the Access Management

22/9/2023
policy that implies in MRL.
WEEK 2
1. Attend MRL Performance Appraisal Requirement (APPS)
Discussion
- Review on Agile methodology that used for the
25/9/2023 system implementation.
- Review and discuss the HR Appraisal System
process flow.
 SUPERVISOR
DATE EXACT WORK OF NATURE
REMARKS
2. Attend Final UAT: CRA Automation
- Execute the test based on test scenarios and user
scripts that outlining the specific functionalities
and processes that needed testing.
- Ensure all issues identified during the UAT are
properly documented with clear descriptions and
steps to reproduce.
- Decide the UAT status (PASS/FAIL).

Figure 1.1 Meeting conduct through MS Teams

1. Explore Power Virtual Agent platform. (APPS)

- Learn the Basics: Understand the core concepts,
features, and functionalities of Power Virtual
Agents.
- Bot Development: Develop chatbots and virtual
agents to automate tasks, assist users, and
streamline processes.
26/9/2023 - Integration: Explore how Power Virtual Agents
can be integrated with other Microsoft tools and
third-party applications.
- User Experience: Focus on creating intuitive and
user-friendly chatbots that provide a seamless
experience for end-users.
 SUPERVISOR
DATE EXACT WORK OF NATURE
REMARKS

Figure 1.2 Explore on Power Virtual platform

1. Meeting: Understanding of IT Policies (INFRA)

- Preliminary understanding of existing MRL’s IT
Policies.
- Discussion on Access Management policy.
- Review and enhance the policies based on what
has been implemented and should be
implemented in future.

27/9/2023

Figure 1.3 Meeting through MS Teams

Figure 1.4 Meeting with the IT Team

28/9/2023 CUTI MAULIDUR RASUL

 SUPERVISOR
DATE EXACT WORK OF NATURE
REMARKS
1. Gap analysis on Access Management policy (INFRA)
- Comparing the current policy with the
International Standard Operational (ISO) policy.
29/9/2023 - Analysing the terms and conditions, service
level agreements (SLAs) to gain a
comprehensive understanding of the vendor
relationships.

WEEK 3
1. Study on MRL’s IT Policies: IT Vendor (INFRA)
Management
- Comparing the current policy with the
International Standard Operational (ISO) policy.
2/10/2023 - Analysing the terms and conditions, service
level agreements (SLAs) to gain a
comprehensive understanding of the vendor
relationships.

1. Meeting on user requirement: TMU Project (APPS)

- Discussed feedback and input received from
various stakeholders regarding the desired
features and functionality of the TMU system.
3/10/2023 - Decide on desired features and functionalities of
the technology management system.

2. Sketching the idea of the system’s user interface.

 SUPERVISOR
DATE EXACT WORK OF NATURE
REMARKS

(APPS)

Figure 1.5 Sketch idea based on the requirements

Figure 1.6 Sketch idea based on the requirements

4/10/2023 1. Discussion: e-Legal system

 SUPERVISOR
DATE EXACT WORK OF NATURE
REMARKS
- Discuss resolution of errors and bugs issues and
brief on changes and improvements made to the
interface.

Figure 1.7 Improvements of the system interface

2. RE: AWS - Discussion on Archive Data of

SharePoint Online to S3.

1. IT Vendor Management (INFRA)

- Perform gap analysis between the MRLSB
policy and the ISO policy.
5/10/2023
- Identify any improvements can be made to the
MRLSB policy.

1. Discussion on IT Vendor Management Policies

- Explain to the team on gap found in the
company IT policies.
6/10/2023
- Discuss on how to close the gap between the
company’s policies with the ISO.
 SUPERVISOR
DATE EXACT WORK OF NATURE
REMARKS

Figure 1.8 Team discussion

Figure 1.9 Team discussion

WEEK 4
1. Design prototype for user screen for travel (APPS)
9/10/2023
management system that includes designing:
10/10/2023 - Main screen of the system
- User new travel request form page
- User view form after submitting the form page
- User’s request history page
11/10/2023
Platform used: PowerApps
 SUPERVISOR
DATE EXACT WORK OF NATURE
REMARKS

Figure 1.9 User new travel request form page

1. Design prototype for approver screen for travel Comment: Good

12/10/2023
management system that includes designing:
- Approver list of request pending verifications
page
- Approver request history page
- Approver’s approval page

Platform used: PowerApps

13/10/2023

Figure 1.10 Approver’s approval page

WEEK 5

1. Design prototype for admin screen for travel (APPS)

16/10/2023
management system that includes designing:
17/10/2023 - List of all travel request page for admin
- Admin update request page
18/10/2023 - Admin view request details page
 SUPERVISOR
DATE EXACT WORK OF NATURE
REMARKS

Platform used: PowerApps

Figure 1.11 Admin update request page

1. Preparing the System Design Specification

19/10/2023
Document (SDSD) for e-Travel Request Form (e-
TRF)
- Designing the Entity Relationship Diagram
(ERD) based on the gathered information.
20/10/2023
- Deciding the list structure designed for the
system.

WEEK 6

23/10/2023
MC
24/10/2023
1. Preparing the System Design Specification (APPS)
Document (SDSD) for e-Travel Request Form (e-
TRF)
- Designing the Entity Relationship Diagram
25/10/2023
(ERD) based on the gathered information.
- Deciding the list structure designed for the
system.

(INFRA)
26/10/2023 1. Review and enhancing of MRL IT Policy
- Access Policy Amendments:
27/10/2023
 SUPERVISOR
DATE EXACT WORK OF NATURE
REMARKS
o User Roles: Define specific user roles
and their access levels.
o Access Requests: Streamline the process
for requesting access.
o Access Review: Implement periodic
access reviews for security.
o Logging and Monitoring: Enhance
logging and monitoring of access
activities.

- IT Vendor Management
o Contract Terms: Specify IT service level
agreements in contracts.
o Security Standards: Require vendors to
adhere to defined security standards.
o Vendor Audits: Conduct regular audits of
vendor compliance.

WEEK 7
1. Update e-TRF prototype. (APPS)
30/10/2023
2. System testing on Change Management – CRA
functionalities.

31/10/2023

Figure 1.12 CRA system testing

1/11/2023 1. Discussion on IT Security Policy (INFRA)

 SUPERVISOR
DATE EXACT WORK OF NATURE
REMARKS

Figure 1.13 IT Security Discussion

2. Join meeting: Refresher IT ServiceDesk

- Explanation of the IT Service Desk, focusing on
its key modules: Request, Changes, and Projects.

Figure 1.14 Meeting on IT ServiceDesk

1. e-Travel Request Form: Prototype & Process Flow (APPS)

2/11/2023
- Meeting with Travel Management Unit under
Administration Department discussing:
o Overview prototype of E-Travel Request
Form(e-TRF) Interface
3/11/2023
o Review Process Flow
o Review System Design Specification
Document (SDSD)
 SUPERVISOR
DATE EXACT WORK OF NATURE
REMARKS
2. Reviewed and Edited SDSD
- Re-structured the input and sentences according
to the specific input request by the end user.
3. Prototype Editing after Discussion with End User.
- Engage in thorough discussions with end users
regarding the prototype.
- Prototype Editing Process:
o Implement necessary alterations or
enhancements to the prototype based on
the insights gained from discussions.
o Iterate on the prototype as per the
feedback obtained during discussions,
ensuring alignment with end-user
preferences and requirements.

WEEK 8
1. Develop e-Travel Request Form(e-TRF) Application (APPS)
6/11/2023
(Requestor Part)
7/11/2023 - Create and design main screen for e-TRF.
- Design and develop the requestor history screen
8/11/2023 functionalities.

9/11/2023

10/11/2023

Figure 1.15 Main Screen of e-TRF

 SUPERVISOR
DATE EXACT WORK OF NATURE
REMARKS

Figure 1.16 Request History for requestor

WEEK 9

13/11/2023 CUTI DEEPAVALI

1. Create new database for e-TRF Attachment list (APPS)
14/11/2023
under Travel Management list in SharePoint.
15/11/2023

16/11/2023

Figure 1.17 e-TRF Attachment List

2. Develop the e-TRF system functionalities for part

requestor.

17/11/2023

Figure 1.18 Travel Request Form

 SUPERVISOR
DATE EXACT WORK OF NATURE
REMARKS

WEEK 10
1. Continue developing the e-TRF system on cancel (APPS)
20/11/2023
functionalities (Part Requestor).
21/11/2023

22/11/2023

23/11/2023

Figure 1.19 Request Cancel Screen for Requestor

1. Discussion on Antivirus Management & Data (INFRA)

Centre Physical Environmental Policy.
24/11/2023
2. Review and enhance the policy document.

WEEK 11
1. Develop the e-TRF system functionalities for Admin (APPS)
27/11/2023 part.

1. Join 2nd Disaster Recovery at Crisis Management (INFRA)

28/11/2023 Centre, Cyberjaya.

1. Continue develop the e-TRF system functionalities (APPS)

29/11/2023
for Admin part.
30/11/2023 2. Solve issue on the “e-TRF Attachment List” in
SharePoint.
1/12/2023
 SUPERVISOR
DATE EXACT WORK OF NATURE
REMARKS

WEEK 12
1. Continue develop the e-TRF system functionalities (APPS)
4/12/2023
for Admin part.
5/12/2023 2. Solve issue regarding on “Attachment” field in the
admin form.
6/12/2023 3. Code the main screen of the system according to its
user.
7/12/2023 4. Meeting with the development teams regarding issue
on the approver part.

8/12/2023

WEEK 13
1. Continue develop the e-TRF system functionalities (APPS)
11/12/2023
for Admin part.
12/12/2023 2. Solve issue regarding on “Attachment” field in the
admin form.
13/12/2023 3. Code the main screen of the system according to its
user.
14/12/2023
 SUPERVISOR
DATE EXACT WORK OF NATURE
REMARKS
4. Meeting with team to solve issue regarding on the
approver part.
15/12/2023
5. Update “Master List (Approver)” SharePoint data
after discussing with the team.
WEEK 14
1. System testing with IT Application Team (APPS)
- Test Flow for Requestor Screen
18/12/2023
- Test Flow for Approver Screen
- Test Flow for Admin Screen
1. First level e-TRF UAT with Admin Department
19/12/2023
(Travel Management Unit).
1. Implement adjustments based on the feedback
20/12/2023
received during the initial User Acceptance Testing
21/12/2023 (UAT).
- Add hover at all screen galleries.
- Add new field at Admin Screen:
o Departure Date
o Arrival Date
22/12/2023 o Radio button (With/Without Breakfast)
- Standardise all of date format.

2. Fix issues with “Generate PDF” function.

WEEK 15

25/12/2023 CUTI CHRISTMAS DAY

1. Implement adjustments based on the feedback (APPS)
26/12/2023
received during the initial User Acceptance Testing
27/12/2023 (UAT).
- Add hover at all screen galleries.
28/12/2023 - Add new field at Admin Screen:
o Departure Date
o Arrival Date
o Radio button (With/Without Breakfast)
- Standardise all of date format.
29/12/2023
- Create another “View Cancellation” screen for
requestor.
- Re-design screen layout for Admin Screen.
 SUPERVISOR
DATE EXACT WORK OF NATURE
REMARKS
- Re-design screen layout of “View Cancellation”
screen.
- Modify the visibility of “Update” button when
“Status = Rejected by TMU” on Admin Screen.

2. Fix issues with “Generate PDF” function.

WEEK 16

1/1/2024 CUTI TAHUN BARU

1. Review MRL Policies: Evaluate the current policies (INFRA)
2/1/2024
of MRL.
3/1/2024 2. Assess Procedures: Examine and assess the
established procedures.
4/1/2024 3. Evaluate Processes: Review the operational
processes within MRL.
4. Compare with ISMS 2013: Assess the alignment of
5/1/2024 MRL's policies, procedures, and processes with the
ISMS version of 2013.

WEEK 17
1. Review MRL Policies: Evaluate the current policies (INFRA)
8/1/2024
of MRL.
9/1/2024 2. Assess Procedures: Examine and assess the
established procedures.
3. Evaluate Processes: Review the operational
processes within MRL.
10/1/2024 4. Compare with ISMS 2013: Assess the alignment of
MRL's policies, procedures, and processes with the
ISMS version of 2013.

1. Implement adjustments based on the feedback (APPS)

11/1/2024
received during the initial User Acceptance Testing
(UAT).
- Re-design screen layout of “View Cancellation”
12/1/2024 screen.
- Modify the visibility of “Update” button when
“Status = Rejected by TMU” on Admin Screen.
 SUPERVISOR
DATE EXACT WORK OF NATURE
REMARKS
2. Solve issues on patch function on “Transportation
and Lodging Update” screen.

WEEK 18
1. Review MRL Policies: Evaluate the current policies (INFRA)
15/1/2024
of MRL.
16/1/2024 2. Assess Procedures: Examine and assess the
established procedures.
17/1/2024 3. Evaluate Processes: Review the operational
processes within MRL.
4. Compare with ISMS 2013: Assess the alignment of
18/1/2024 MRL's policies, procedures, and processes with the
ISMS version of 2013.

1. Test e-TRF system within the IT Teams to make (APPS)

sure a smooth flow during 2nd UAT with the
19/1/2024 stakeholders.
2. Update test script.

WEEK 19
1. 2nd User Acceptance Testing (UAT) for e-TRF. (APPS)
- Verify user interface responsiveness and
usability.
- Test data input and processing accuracy.
- Address any identified bugs or issues promptly.
22/1/2024 - Gather feedback from users for further
improvements.
- Update documentation and training materials
based on UAT findings.

1. Improvements to be made after 2nd UAT:

23/1/2024
- Remove "Status TRF Processing" and "Boarding
time" fields.
- Introduce a new column for status tracking.
24/1/2024
- Create a column for verification by the head of
TMU.
 SUPERVISOR
DATE EXACT WORK OF NATURE
REMARKS
- Upon TRF completion, notify TMU head for
verification via email.
- Log admin TMU name when TRF is marked as
received.
- Display “grades” in all Screen View detail.
- Allow admin to update status as "closed."
- Review and refine message wording for
approvers.

25/1/2024 THAIPUSAM
1. Improvements to be made after 2nd UAT: (APPS)
- Implement the "Generate PDF" functionality on
the Requestor screen.
- Ensure the generated PDF includes a checklist
26/1/2024
and grade information.
- Include the date of verification in the PDF.
- Update ESG data entry per flight as necessary.

WEEK 20
1. Improvements to be made after 2nd UAT: (APPS)
- Display admin TMU name in Screen Gallery for
both received and completed requests.
29/1/2024
- Capture admin PIC name based on status and
date.

1. Standby for Video Conference Equipment (INFRA)

Installation & Configuration:
- Assist with unloading and verifying equipment
against the packing list.
- Perform a preliminary inspection for any visible
damage or defects.
30/1/2024 - Observe and assist the vendor technician during
equipment installation, including cabling,
mounting, and connection setup.
- Once installation is complete, collaborate with
the vendor to test the video conferencing system
functionality.
 SUPERVISOR
DATE EXACT WORK OF NATURE
REMARKS
- Perform basic calls or video tests to ensure
proper audio/visual transmission and system
operability.

1. Final Internship Presentation

- Developed and delivered a final presentation
31/1/2024 summarizing key learnings, accomplishments,
and project outcomes during internship.

1/2/2024 FEDERAL TERRITORY DAY

1. Update e-TRF Test Script: (APPS)
- Update according to the improvements made
2/2/2024
after UAT.
 COMMENTS

Dicetak oleh FSKM, UiTM Melaka