Name: Adleen Nazurah Binti Norley Firdaus

Project Title: Dr Hawa Vet Clinic Mobile Application

with SMS Notification
THE LEAN MODEL CANVAS

PROBLEM SOLUTION UNIQUE VALUE UNFAIR ADVANTAGE CUSTOMER SEGMENTS

1. Lacks an appropriate To develop Dr Hawa Bangi
fixed appointment Vet Clinic Mobile Application
with SMS Notification
platform
2. It is a hassle to bring a
pet’s health card to the
vet clinic
3. Customer tends to
forget their appointment
date
KEY METRICS
Customer's reliability on
this app
customer's user
experience
Total number of
appointments made per
month
Number of registered
users in the app
PROPOSITIONS
streamlining vet clinic Pet owners, doctor and
operations admin of Klinik Haiwan Dr
easily schedule enhancing customer Hawa Bangi
appointments for engagement
their furry friends improving the quality of
access digital health pet care
cards that provide a providing a competitive
comprehensive view advantage over other
clinics that do not offer
of their pets' health
such a comprehensive
records
solution
receive SMS
notifications for
appointment CHANNELS
reminders to ensure
promotion on social
they never miss an
media: Instagram,
important Facebook, Tiktok &
appointment. Twitter
Email advertisements

COST STRUCTURE REVENUE STREAMS

cost of maintenance and support commission on each appointment booked through the app.
cost of development of the mobile app the app could charge veterinary clinics a monthly or yearly
cost of marketing the app on social media subscription fee to use the app's features and functionalities.
available to reach in Google Playstore.

MOHD TAUFIK BIN MISHAN

Pensyarah Kanan
Kolej Pengajian Pengkomputeran, Informatik dan Media,
Universiti Teknologi MARA (UiTM) Cawangan Melaka,
Kampus Jasin,
77300 Merlimau, Melaka.