Professional Documents
Culture Documents
Business Policy Ia
Business Policy Ia
BScADMINISTRATION
2ND SEMESTER INTERIM
DEPARTMENTOF ORGANISATION ANDASSESSMENT:2022/2023
HUMAN RESOURCE MANAGEMENT
UGBS 402: BUSINESS POLICY (3
MAIN & CITY CAMPUSCREDITS)
INSTRUCTIONS
I
TIME ALLOWED: ONE (1) HOUR
INDEX NUMBER (IDX
..CAMPUS:.
a. Competitors
b. Suppliers
c. Customers
d. Technological developments
Page 1 of 15 ubuor
DNA'BPRamooBP6hcy LA
process company
a long-term oriented
b. It is
of political
factors on the
the influence
It disregards plans
objectives and formulating
d It involves setting
typically includes:
A company's mission statement
S.
year
financial for the upcoming
targets
Specific
a)
and broad goals
philosophy,
O) The company's purpose, every department in the organization
action plans for
©) Detailed share projcctions
competitive analysis and market
d) The company's
ab)
Environmental
Internal analysis
forecasting
c) Financial management
d) Formulating plans and objectives
a) Historical data
a) Reacting to change
Page 2of 15 Examiners: Prof. Damoah Obi Berko & Dr. Saviour A. Nubuor
)b)
d)
13. Strategic
Maintaining
Adopting a
Relying
decisions
a) They
only
the status
proactive stance
quo
on external conditions
toward change
have multifunctional
impact onespecific area
or multibusiness
of the firm
consequences
and resources
because:
b c)
They involve
They are
the
bascd on
allocation
historical
of responsibilities
data
external
environment means:
to the firm's decision-making
are unrelated in strategic
d) They
external environment
the firm's
14. Considering and customers
competitors
a) Ignoring external factors
internal operations relevant
solely on and considering
b) Focusing
the fim's operations
beyond them
cj Looking
rather than
anticipating
consists of
three levels,
including:
to changes typically
d) Reacting hierarchy
of a firm
level
•
operational
15. The decision-naking level, and
level, functional and employees
a) Corporate middle management, level
b) Board
of directors, functional
level, and
level, business
c) Corporate and CO0 firm areresponsible
for:
divisions
d) CEO, CFO, in a multibusiness
business
executives for individual
strategies
16.Corporate-level and formulating social responsibilities
objectives
1) Setting
the firm's
image and fulfilling
)
organizution?
a)
d)
Sustainability through
b) Short-term
Long-term
Acquisition
profitability
ofbargain
resource synergy
and growth
businesses
Profitability is essential
for financing
company growth and
corporate objectives achieving other
d) Profitability should be sacrificed for the
decisions
sake of quick fixes
and expedient
27.Which of the
followingbest describes the purpose ofa
company mission statement?
a) To provide specific
directives for day-to-day
performance evaluation operations and employee
b) To outline measurable
financial targets and objectives for the
Page 4 of 15 firm
Examiners: Prof.
Damoah Obi Berko & Dr.
Saviour A.Nubuor
c To reflect the
decisionr making
firm's intent, differentiate it from competitors, and guide strategic
29. Which of the following scenarios illustrates the importance of survival as an economic
goal?
b) A fim focuses on reducing debt and regaining market share for immediate
profitability
and bargains
C) A fim engages in a strategic myopia by prioritizing quick fixes
claims and
d) A fim's inability to survive hampers its ability to meet stakeholders'
desires
managers should
NOT a stakeholder group that strategic
31. Which of the following is
approach to social responsibility?
a
consider when adopting
b)
Stockholders
Employees
a stakeholder
c) Customers
d) Suppliers
e) Competitors
for strategic decision
a) To prioritize stakeholderclaims
b To
c)
stakeholderclaims
To reconcile conflicting
optimize economic
successin the marketplace
e) To comply with
stakeholder groups
d) To identify the most influential
government regulations into a
stakeholderinterests
following is NOT a step in incorporating
)
d) Integration with competitors'
Coordinationwith other
approach to
of the
social responsibility,
company
conflicting
misSion
stakeholderclaims can
a potential conflict?
Which of the following examples represents
Often arise.
)
Customers'
)
b)
responsible citizenship
adherence to legislation
Suppliers'need for dependable buversvs. governments'
for fair commpetition
d) Unions' benefits for members vs. competitorsdemand
for improved quality of life vs. employees'
career
Society's expectations
opportunities
35. Which of the following best describes the main obiective of incorporating stakeholder
interests into a company's mission statement?
are competitors.
groups with a financial interest in the firm, while
Insiders are individuals or
interests of
responsibility? to the financial
Outsider claimns should always be subordinated
a)
stockholders. protect the company's
be balanced against one anotherto
b) Outsider claims should
mission. maintain a positive public
all else to
be prioritized above
c) Outsiderclaims should
image. maximum
in favor of achieving
be disregarded
.d) Outsider claims should
way that benefits
profitability. against one another in a
be balanced
Outsider claims should
the environment. cannot adequately address
that rigid rules of business conduct
39. Why is it mentioned
social responsibility
issues? depending on the
is subjective and varies
a) Because social responsibility
situation. responsibility.
should prioritize over social
consultants.
b) Because businesses to hire environmental
c) Because smaller
comnaniesnnaty and impossible to reconcile.
claims are always conflicting
d) Because stakeholder aspectsof social responsibility.
government should regulate all fulfilling their
e) Because
the adopted by firms in
different approaches
40. What factors influence the
of environmental
e) The availability
externalenvironment?
factors in the
is NOT a category of
41. Which ofthefollowing
a. Remote environment
b. Industry environment
e
Operating environment
environment beyond any single
firm's
d. Internal that originate
comprises factors component of
the remote
environment NOT a
42. The remote
of the following
is
Which
operating situation.
environment?
factors
a. Economic
Social factors
b.
factors
E.
Competitive
impacts individual
firms?
factors factorthat
d. Technological of a political
is an example
the following
43. Which of
AEconomic trends
patterns
b. Consumer spending
C. Trade agreements
advancements
in order to conside
monitor
should managers spend?
factors
of people to
economic
Which of the following and the propensity
44,
ofcredit
H availability
the general
Interest rates
Social attitudes
b.
50.Technological
forecasting helps
firms:
sA Protectand
improve profitability
b. Influence political
factors
C. Address
ecologicalconcerns
d. Enhance
customer demand
51. The
reciprocal
relationshipbetween
a. business and
Technological ccology refers to:
advancements in the
b. Political ecologicalfield
actions aimed at
C. Threats protecting the
to the environment environment
by human activities
sd Ecological factorsinfluencing the
caused
52. supplierfunction
Environmental legislation can be seen as an
opportunity forfirms to:
Cut costs and increase productivity
by:
a. Increasing political stability
e b.
d.
Enhanced market opportunities
Threatsto the life-supporting ecosystem
Decreased reliance on technological advancements
of a firm's internal
56. Which framework provides a more comprehensive evaluation
strengths and weaknesses beyond SWOT analysis?
e.Value chain analysis
and threats
a. Strategic weaknesses, opportunities,
opportunities, and trends
b. Systematic weaknesses,
objectives, and technologies
c. Sequentialweaknesses,
and threats
st. Strengths,weaknesses, opportunities,
a b.
Through
Through
acompany's core strengths
an evaluationof the firm's
and resources
weaknesses
landscape
of the industry's competitive
Through thorough examination
a
environment and key
c. trends
an analysisof the firm's external
d. Through
in a firm's environment
Favorable situations
a. over competitors
that give a firm an advantage
b. Resources or capabilities
situations in a firm's environment
+C. Major unfavorable
fim's resourcesor
capabilities
in a
Y. Limitations or
deficiencies
d. Because
managers have
As a result of
conflicting
varying perspectives
andpriorities
departmental objectives
different managers
have access to
different
64. Which cell in the SWOT information
firm? analysis matrixrepresents
the most
favorablesituation for
a
a. Cell1
b. Cell2
C. Cell3
d. Cell 4
65. Whatis the
focus ofstrategy for
a firm in cell 3 of the SWOT
a.
analysismatrix?
Exploiting environmental
b. Mitigating external threats and leveraging
opportunities
and minimizing strengths
Improving internal weaknesses
.
resources to pursue
d. Reducing market
opportunities
involvement in the
examined productsor
+66.Whatisthe least markets
favorablesituation for a
firm in the SWOT
analysis matrix?
a. Cell I
Cell 2
C. Cell 3
d. Cell 4
.
c. Inability to adaptto changing circumstances
68. What caution is given regarding SWT analysis and planning processes?
a. SWOT analysis
6. Value chain analysis
c. Competitive advantage analysis
corporate
in strategic planning?
objectives
71. What is the purpose of long-term
frames for evaluating the firm's progress
a. To provide specific targets and time
for the firm
sense of direction
t. To establish a general
sa Profitability
b. Productivity
c. Customer satisfaction
and understandability
"a. Flexibility, measurability,
motivation, and suitability
•b. Measurability,
and motivation
'c. Flexibility, measurability,
suitability, and understandability
Measurability,
strategy?
link to the company's
framework
balanced scorecard
74.What does the
& Dr. SaviourA. Nubuor
Damoah Obi Berko
11 of 15 Examíners: Prof.
Page
and
processes,
business
internal
a.
Financial performance, customer knowledge,
and
learning and growth engagement,
6. satisfaction, employee
Financial performance, customer
market share
and product quality
Profitability, market share, productivity, and social
c.
employee
development,
d. Revenue generation, brand reputation, employee
responsibility
76. What is the rationale behind distributing a sImall amount of profit in the short term and
sowing most of it for long-term rewards?
A.
To maximize short-term profitability
b. To achievelong-term prosperity and growth opportunities
77. Which of the following is NOT one of the qualities that long-term objectives should
exhibit?
Flexibility
b. Measurability
Achievability
d. Complexity
a. Financial perspective
process perspective
b. Internal business
and growth perspective
c. Learning
Obi Berko
& Dr. SaviourA.Nubuor
. Customerperspective
It helps
allocation.
in individual and team goal
in
setting,
key managerial processes?
involvement.
d. Itlimits the scopeto financial performance evaluation only.
company'sperformnance.
a. They providea comprehensive evaluation of the
b. Thev represent separate, unrelated aspects of the company's strategy.
tene
the marketplace?
Strategic orientation
a.
b. Generic strategy
c. Differentiation strategy
d. Focus strategy
in the
overall low-cost leadership
focuses on striving for
85. Which generic strategy
industry?
Differentiation strategy
b. Focus strategy
c. Operational excellence
d. Customer intimacy
a. Conducting a SWOTanalysis
the competitive environment
b. Assessing
through:
advantage can be achieved
87. Sustained competitive
Nubuor
Berko & Dr. Saviour
A.
Obi
Page 13 of 15 Examiners:Prof. Damoah
88.Dominant product/service businesses typically evaluate diversification opportunities
to:
e b. Dependence on a single
.
d. Avoidance of strategic partnerships
Page 14 of 15 Examíners: Prof. Damoah Obi Berko & Dr. Saviour A.Nubuor
b. It is
irrelevant in highly
competitive industries
C. Itprovides a sustainable
position in the market
d. It focusessolelyon
short-term
96. A company that differentiates itself
profitability
.
d. strategy?
of a vertical integration
is anexample
@dna