Tema : Komunikasi dan Perundangan

Kursus : Effective Communication

Masa Diperoleh : 1200 Minit / 20 Jam
Masa Minimum : 1 J 30 M

1. Jawapan bg kuiz dalam bahan kursus

S TOPIK 1 TOPIK 2 TOPIK 3 TOPIK 4

1 B D A B
2 A B A D
3 C C D C
4 A C D A
5 B C C C
6 A C B B
7 B D C A
8 C C B B
9 C B B C
10 A B D D

2. Jawapan bagi penilaian / assessment

Title : Assessment
Back
1)
What is the definition of non-verbal communication?

All messages that are sent and received using symbols.

Sending and receiving messages in a variety of ways without the use of verbal codes or
words. Correct
Sending and receiving messages in a variety of ways using words.
Messages that are communicated verbally and non-verbally.
Score : 1

2)Which of the following is NOT true?

 Non-verbal communication and verbal communication are similar in some ways and different
in others.
Like verbal communication, non-verbal behaviour are also guided by constitutive and
regulative rules.
Verbal communication and non-verbal communication are culture bound.
Verbal communication and non-verbal communication are merely intentional. Correct
Score : 1

3)
Non-verbal communication has _______ functions.

four
three
five Correct
six

Score : 1

4)Waving one’s hand while saying “Goodbye!” is one of the non-verbal functions. Identify this
function.
Repeating the verbal message Correct
Complementing the verbal message
Regulating interaction
Substituting the verbal message

Score : 1

5) Kinesics or body movement originates from the ______ language

Latin
Italy
Greek Correct
France
Score : 1

6)Body movement are divided into five categories. What are they?
emblems, illustrators, regulators, haptics and adaptors.

emblems, illustrators, regulators, displays of feelings and adaptors.Correct

emblems, illustrators, regulators, displays of feelings and silence.
emblems, illustrators, regulators, eye contact and adaptors
Score : 1

7)Which of the following is an example of emblem?

A circle made with the thumb and index finger.Correct
Someone telling you that he caught a huge fish.
Twisting a pencil
Smiling face
Score : 1
8)What is haptics?
Mental touch
Physical touchCorrect
Eye touch
Heart touch
Score : 1

9)
He is fanning his face
He is asking someone to follow him
He is calling someone to come over. Correct
He is asking for a fight.

Score : 1

10) Below are several elements regarding appearance except

clothing
make-up
jewellery
voice Correct