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Service Config
Service Config
Service Config
Its a well tested business process in SAP. ESM is a component of MM module, It support the complete
cycle with procurement as well as invoice verification.
Service Master
Service master contains the service number, description, characteristics etc. This is also called master data
in External Service Management. It play as master data when you create a service entry sheet.
A service number is a unique number for each service entry sheet. It can be maintain internally or
externally.
T-code = ACNR
Maintain Number range and assign group as per your requirement. (little bit same as material master
number range)
As we know, Account Category Reference is used for group together many valuation class, so that we can
use these valuation class for service master under service category.
Valuation class is used to group together several material or service with their same attributes. So that we
don't need to maintain G/L for every service master.
T-code OMSK
Configuration path = SPRO-IMG-MM-Valuation and Account Assignment-Account Determination-
Account Determination Without Wizard-Define Valuation Classes
Give the ACR code ans description, and save your data.
Here maintain valuation class and maintain the account category reference (which you have created in
previous screen).
Organizational status describe the attributes of service category, It specify the organizational unit on where
the service master will stored.
T-code OMV2
According to uses of service service category is maintain different.It has control function and its define the
attributes of services.
T-code OMV1
Here you have to maintain the service category. Give the Service Category, give the organization
status(which is created previous step), tick the number range uses(External number range uses or not). Give
the access sequences and description.
Maintain the Account Category Reference, which you have created in Step 2.
Field selection is used for how the field are looking to you. It can set as editable/ non-editable and hide. you
can set the field selection as per your business requirement.
There are two steps for field selection of service entry sheet.
Here you can maintain field selection for individual service master record.
Message Contains E for Error, W for Warning, Blank for not populate.
In this step, you can maintain how your screen will be looking. You can maintain here any field as suppress
mode, optional entry mode, Mandatory entry mode.
Also this screen is depend on your business requirement. Maintain here and save your data.
In this step you can maintain Source determination facility, default value of unit of measure for service
item level, material group for service, service specification line number etc.....
Client Level
A. Client Level
If you maintain here any default value, then this is apply for only certain purchase organization which you
have used.
Note : If you maintain default value here, it will be the first prior of service master.
Service group is used for group together several service with their same attributes.
T-code OMSF
Division is grouping several materials, products or services to determine the sales area and business place.
T-code OVXB
Then You have to assign the division to plant and valuation area.
T-code OMJ7
The calculation formula in service master can be used to calculate the quantity of variable-size items.
Suppose for hoarding, if you have rate per inch, then with this formula service master will auto calculate
the total quantity.
T-code ML89
Now we have to specify the variable definition for formula calculation in service line.
T-code ML99
Maintain the Formula Number, Variable, Base UoM and Description for each variable.
Do as per your requirement for every variable.
Now we have to do Service Document Configuration and Service Pricing Procedure and
Service Release Strategy.