12/24/23, 9:43 AM Document 2786904.

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Copyright (c) 2023, Oracle. All rights reserved. Oracle Confidential.

Why Were so Many Cycle Count Entries Created? (Doc ID 2786904.1)

In this Document

Goal
Solution

APPLIES TO:

Oracle Inventory Management - Version 10.7 and later

Information in this document applies to any platform.

GOAL

Find out why a large number of cycle count entries were created.

SOLUTION

The Process "INCACG module: Generate cycle count requests" will create a cycle count entry for every item in the
subinventory/locator.

The record for manual cycle count request are entered into the MTL_CC_SCHEDULE_REQUESTS table. This record cannot be
seen in a form(s) after it is saved.

Example:

Your cycle count is setup to run daily at 7:00 am Monday through Friday.

After Friday morning run the manual cycle count request is created without an Item, subinventory/locator only at 10:00 am.

The process executes Monday morning 7:00 am. On Monday morning there several extra cycle count entries created compared
to normal.

A query of table MTL_CC_SCHEDULE_REQUESTS for Monday run of "INCACS module: Generate automatic schedule requests"
show a constant number of items as expected.

The search needs to be expanded to prior days.

The following query will help find record manual cycle count request in MTL_CC_SCHEDULE_REQUESTS table created without
an Item.

Verify the CREATION_DATE is before the process INCACG module: Generate cycle count requests was submitted and the
LAST_UPDATE_DATE is the same dated as the process INCACG module: Generate cycle count requests submitted you have
your record.

Often times there will be a delay in reporting the issue, it not noticed immediately. In that case we may not know the exact
date process INCACG module: Generate cycle count requests was submitted.

The query looks back a month from the date entered to locate the record in MTL_CC_SCHEDULE_REQUESTS that will cause
this issue.

SELECT * FROM MTL_CC_SCHEDULE_REQUESTS mcsr

WHERE mcsr.CYCLE_COUNT_HEADER_ID in (SELECT distinct CYCLE_COUNT_HEADER_ID FROM MTL_CYCLE_COUNT_HEADERS
WHERE CYCLE_COUNT_HEADER_NAME = '&cc_name')
AND mcsr.CREATION_DATE > TO_DATE ('&date', 'dd-mm-yyyy') -31
AND mcsr.INVENTORY_ITEM_ID IS NULL;

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